key MERCEDES-BENZ GL SUV 2009 Manual Online

Display messages
Possible causes/consequences and
X
X Solutions h Tyre pres‐
sure
Check
tyres
G
Risk of accident
The tyre pressure in one or more tyres has dropped signifi-
cantly. The affected wheel is highlighted in the tyre pressure
display of the tyre pressure monitor*.
X Stop the vehicle without making any sudden steering or
braking manoeuvres. Pay attention to traffic conditions as
you do so.
X Check the tyres.
X If necessary, repair any defective tyres or change the wheel
(Y page 262).
X Check the tyre pressure. If necessary, correct the tyre pres-
sure (Y page 180).
The display message will disappear automatically after you
have been driving for a few minutes with the corrected tyre
pressure. h Please
correct
tyre pres‐
sure(s)
Vehicles with tyre pressure monitor*: the pressure is insuffi-
cient in at least one of the tyres or the pressure difference
between the individual tyres is too great.
X
Check the tyre pressures at the next opportunity. If neces-
sary, correct the tyre pressure (Y page 180).+ Change
key bat‐
teries
The KEYLESS GO* key batteries are discharged.
X
Change the batteries ( Ypage 253). + Key does
not
belong to
vehicle You have put the wrong key in the ignition lock.
X
Use the correct key. 230
Display
messagesPractical advice
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Display messages
Possible causes/consequences and
X
X Solutions + Key not
detected
(red display
message)
The KEYLESS GO key* is not in the vehicle.
If the engine is switched off, you can no longer lock the vehicle
centrally or start the engine.
X
Pull over and stop the vehicle safely as soon as possible,
paying attention to road and traffic conditions.
X Locate the KEYLESS GO key*. The KEYLESS GO key* is not detected while the engine is
running because there is interference from a strong source of
radio waves.
X Pull over and stop the vehicle safely as soon as possible,
paying attention to road and traffic conditions.
X Operate the vehicle using the key in the ignition lock if nec-
essary. + Key not
detected
(white dis-
play mes-
sage)
The KEYLESS GO* key cannot be detected at present.
X
Change the location of the key with the KEYLESS GO func-
tion* in the vehicle.
X If the key with the KEYLESS GO* function still cannot be
detected: operate the vehicle with the key in the ignition
lock. + Key detec‐
ted in
vehicle
The KEYLESS GO key* has been detected inside the vehicle
during locking.
X
Remove the KEYLESS GO key* from the vehicle. + You need
a new key The key must be replaced.
X
Visit a qualified specialist workshop. + starting
button,
then
insert key
The KEYLESS GO* key cannot be detected continuously.
X
Insert the key into the ignition lock and turn it to the desired
position.
X Visit a qualified specialist workshop. & inopera‐
tive Bat‐
tery weak The on-board voltage is too low. The auxiliary heating/venti-
lation* has switched off or cannot be switched on.
X
Drive for a longer distance.
The battery is being charged. The auxiliary heating/venti-
lation *can be reactivated as soon as there is sufficient on-
board voltage. Display messages
231Practical advice
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Accident
Problem
Possible causes/consequences and
X XSolutions Fuel is leaking from the
vehicle.
G
Risk of fire
The fuel line or the fuel tank has been damaged. The leaking fuel
creates a risk of fire or explosion.
X Switch off the ignition immediately.
X Remove the ignition key.
Do not restart the engine under any circumstances. The leaking
fuel creates a risk of fire or explosion.
X Consult a qualified specialist workshop. You are unable to
determine the extent of
the damage.
X
Consult a qualified specialist workshop. You cannot detect any
damage.
X
Start the engine as normal. The NECK-PRO head
restraints/NECK-PRO
luxury head restraints*
on the driver's and the
front-passenger's seat
have been triggered. Your vehicle has been involved in a rear-end collision.
X
Reset the NECK-PRO head restraints/NECK-PRO luxury head
restraints* (Y page 252). 240
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Fuel and fuel tank
Problem
Possible causes/consequences and
X
X Solutions Fuel is leaking from the
vehicle.
G
Risk of explosion or fire
The fuel line or the fuel tank is defective.
X Turn the key to position 0(Y page 63 )in the ignition lock imme-
diately and remove it.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not released.
Or:
The key batteries are discharged.
X Unlock the vehicle using the emergency key element
(Y page 250).
X Open the tailgate (Y page 61).
X Manually unlock the tailgate using the emergency release
(Y page 251). The fuel filler flap is released, but the opening mechanism is jam-
med.
X
Release the fuel filler flap by hand (Y page 251).
X Consult a qualified specialist workshop. The fuel tank in a vehi-
cle with a diesel engine
has been run com-
pletely dry and the
engine will not start. There is air in the fuel system.
X
Refuel the vehicle (at least 5 litres).
X Turn the ignition on for at least 10 seconds. Turn the key to
position 2(Y page 63) in the ignition lock.
X Start the engine continuously for up to 10 seconds until it runs
smoothly.
If the engine does not start:
X Turn the ignition on again for at least 10 seconds. Turn the key
to position 2(Y page 63) in the ignition lock.
X Start the engine again continuously for up to 10 seconds until
it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. Troubleshooting
241Practical advice
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Engine
Problem
Possible causes/consequences and
X
X Solutions The engine will not
start. You can hear the
starter motor operat-
ing. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
R The on-board voltage is too low because the starter battery is
too weak or discharged.
X Before the next start attempt, turn the key back to position 0
(Y page 63) in the ignition lock or press the Start/Stop but-
ton* until all the indicator lights in the instrument cluster have
gone out.
X Try to start the engine again (Y page 88). When doing so,
remember that excessively long and frequent attempts to start
the engine will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine will not
start. You can hear the
starter motor operat-
ing. The reserve fuel
warning lamp is on and
the fuel gauge
shows
0. The fuel tank has been run dry.
X
Refuel the vehicle. The engine will not
start. You cannot hear
the starter motor. The on-board voltage is too low because the starter battery is too
weak or discharged.
X
Jump-start the vehicle (Y page 276).
If the engine does not start despite attempting to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. 242
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Automatic transmission
Problem
Possible causes/consequences and
X XSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Turn the key in the ignition to position 0(Y page 63) or press
the Start/Stop button* repeatedly until all indicator lamps in
the instrument cluster go out.
X Wait at least 10 seconds before restarting the engine.
X Have the transmission checked at a qualified specialist work-
shop immediately. PARKTRONIC*
Problem
Possible causes/consequences and
X XSolutions Only the red segments
in the PARKTRONIC
warning display are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds and
the indicator lamp in
the PARKTRONIC but-
ton lights up. PARKTRONIC has malfunctioned and has switched itself off.
X
If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning display are lit.
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds. The PARKTRONIC sensors are dirty or there is interference.
X
Clean the PARKTRONIC sensors (Y page 203).
X Switch the ignition back on. 244
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Problem
Possible causes/consequences and
X
X Solutions Only the red segments
in the PARKTRONIC
warning display are lit.
PARKTRONIC is deacti-
vated after approx-
imately 20 seconds. The problem may be caused by an external source of radio or
ultrasound waves.
X
See if PARKTRONIC functions in a different location. Headlamps
Problem
Possible causes/consequences and
X
X Solutions The headlamps are mis-
ted up on the inside. Air humidity is very high.
X Drive with the headlamps switched on.
The headlamps are demisted after a short distance. The headlamp housing is not sealed and moisture has been able
to enter.
X
Have the headlamps checked at a qualified specialist workshop. Windscreen wipers
Problem
Possible causes/consequences and
X
X Solutions The windscreen wipers
are jammed. Leaves or snow, for example, may be obstructing the windscreen
wiper movement. The wiper motor has been deactivated.
X
For safety reasons, you should remove the key from the ignition
lock.
X Remove the cause of the obstruction.
X Switch the windscreen wipers back on. The windscreen wipers
fail completely.
G
Risk of accident
The windscreen wiper drive is malfunctioning.
X Select another wiper speed on the combination switch.
X Have the windscreen wipers checked at a qualified specialist
workshop. The windscreen washer
fluid from the spray
nozzles no longer hits
the centre of the wind-
screen. The spray nozzles are misaligned.
X
Have the spray nozzles adjusted at a qualified specialist work-
shop. Troubleshooting
245Practical advice
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Key
Problem
Possible causes/consequences and
X
X Solutions You cannot lock or
unlock the vehicle
using the key. The key batteries are discharged or nearly discharged.
X
Point the tip of the key at the driver's door handle from close
range and try to unlock or lock the vehicle again.
If this does not work:
X Unlock the vehicle using the emergency key element
(Y page 250).
X Check the key batteries and replace them if necessary
(Y page 253). The key is faulty.
X
Lock/unlock the vehicle as described in the "Opening and clos-
ing in an emergency" section (Y page 250).
X Have the key checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS GO*.
KEYLESS GO* is in standby mode because the vehicle has not
been unlocked for an extended period.
X
Pull the door handle twice and then insert the key into the igni-
tion lock. KEYLESS-GO* is malfunctioning.
X
Lock/unlock the vehicle using the remote control function of
the key. Point the tip of the key at the driver's door handle from
close range and press the %/&button.
X Have the key checked at a qualified specialist workshop. There is interference from a powerful source of radio waves.
X
Lock/unlock the vehicle as described in the "Opening and clos-
ing in an emergency" section (Y page 250).You have lost a key.
X
Have the key cancelled at a Mercedes-Benz Service Centre.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. You have lost the emer-
gency key element.
X
Report the loss immediately to the vehicle insurers.
X If necessary, have the manual locks changed too. Troubleshooting
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Problem
Possible causes/consequences and
X XSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating* or inte-
rior lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 272).
or
X Jump-start the vehicle (Y page 276).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS
GO*. The key is in the
vehicle. A door is open. Therefore, the key cannot be detected as easily.
X
Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle using the key in the ignition lock. Trailer towing*
Problem
Possible causes/consequences and
X XSolutions The ball coupling can-
not be locked.
The key cannot be
removed from the ball
coupling.
G
Risk of accident
The ball coupling is dirty.
The trailer coupling is damaged.
X Remove the ball coupling and clean it (Y page 203). If the ball
coupling still cannot be locked, remove the ball coupling. It must
no longer be used to tow a trailer, as safe operation is not guar-
anteed.
X Have the entire trailer coupling checked at a qualified specialist
workshop. 248
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Locking/unlocking in an emergency
Emergency key element
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system* will be triggered
(Y page 54).
There are several ways to turn off the alarm:
X Press the %or& button on the key.
or
X Insert the key into the ignition lock.
or
X Press the start/stop button *in the ignition
lock. The key must be in the vehicle.
or
X Lock or unlock the vehicle using KEYLESS
GO*. The key must be outside the vehicle.
Removing the emergency key element
(vehicles with KEYLESS GO*) X
Push release catch :in the direction of
the arrow and at the same time remove
emergency key element ;from the key. Removing the emergency key element
(vehicles without KEYLESS GO*) X
Push release catch :in the direction of
the arrow and at the same time remove
emergency key element ;from the key. Unlocking the vehicle
If the vehicle can no longer be unlocked cen-
trally with the key or KEYLESS GO*:
X Remove the emergency key element from
the key (Y page 250). X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Firmly turn the emergency key element
anti-clockwise as far as it will go to position
1 and hold it in this position.
i On right-hand-drive vehicles, turn the
emergency key element clockwise.
X Pull the door handle firmly.
The locking knob pops up. 250
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