tow MERCEDES-BENZ GL550 2010 X164 Owner's Guide
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100% grade which is equivalent to a slope
angle of 45°. Keep in mind that the
climbing ability of the vehicle depends on
terrain conditions.
R Shift automatic transmission into gear
range 1 (Y page 118).
R Drive slowly.
R Avoid excessive engine speeds – drive with
moderate engine speeds (max. 3 000 rpm).
R Utilize the engine’s braking power when
descending a slope, observe the engine
speed (do not overrev the engine). Apply
the service brake as needed.
i For maximum engine speed, see
“Tachometer” (Y page 125) and see vehicle
specification for your vehicle
( Y page 362).
R Check the brakes after a lengthy
downgrade drive.GWarning!
Never turn the vehicle around on steep
inclines. The vehicle might roll over. If the
vehicle cannot complete the attempted climb,
back it down in reverse gear.
i The hill-start assist system supports you
when driving uphill.
For more information, see “Hill-start assist
system” ( Y page 155).
Traction in steep terrain
The maximum vehicle climbing ability is a
100% grade which is equivalent to a slope
angle of 45°. Keep in mind that the climbing
ability of the vehicle depends on terrain
conditions.
Be easy on the accelerator and watch for
continuous wheel traction when driving in
steep terrain.
i The 4-ETS helps greatly when starting out
on a steep incline when the front wheels
have then the tendency to slip due to the
weight shifting towards the rear axle.
The 4-ETS recognizes the situation and
limits the torque for the front wheels by
braking them.
Simultaneously the torque for the rear
wheels is increased.
i Vehicles with enhanced off-road package
are equipped with automatic locks for the
center and rear axle differential to improve
vehicle traction.
Driving across a hilltop
Decelerate just ahead of a hilltop (do not shift
automatic transmission into neutral position
N ), to prevent the vehicle from speeding up
too much after climbing a hill.
Use the momentum of the vehicle to drive
across the hilltop.
After climbing a hill, driving in this manner
prevents the vehicle from:
R losing ground contact when cresting hills
R losing its forward momentum
R speeding up too much after climbing the hill
Driving downhill
R Drive slowly.
R Do not drive at an angle to the incline. Steer
into the line of gravity and drive with the
front wheels pointing straight downhill.
Otherwise, the vehicle may slide sideways
off the path and roll over.
R Shift automatic transmission into gear
range 1 (Y page 118).
R On steep inclines, use the Downhill Speed
Regulation ( Y page 155).
R Utilize the engine’s braking power to
reduce vehicle speed.
If this is insufficient, apply the brakes
gently. Make sure the vehicle is moving in
the line of gravity.
R Check the brakes after a lengthy
downgrade drive.
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LOW RANGE mode (Y page 120) is
switched on.
R Set the raised level ( Y page 159).
! Check that the ruts are not too deep and
your vehicle’s clearance is sufficient.
Otherwise:
R your vehicle may be damaged
R the underbody of the vehicle may come
in contact with the ground and you may
get stuck
R Avoid high engine speeds.
R Shift automatic transmission into gear
range 1 (Y page 118).
R Drive next to the ruts rather than through
them if at all possible.
R If the ruts are too deep to drive in, drive with
one side of the vehicle on the grassy center
strip if the route permits.
Returning from off-road driving GWarning!
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possible
damage to your vehicle has occurred, you
should turn on the hazard warning flashers,
carefully slow down, and drive with caution to
an area which is a safe distance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have the vehicle towed to the
nearest authorized Mercedes-Benz Center or
tire dealer for repairs.
Off-road driving increases strain on the
vehicle.
We recommend that you inspect the vehicle
for possible damage after each off-road trip.
Recognizing any damage and a subsequent
timely repair reduces the chance of a possible
breakdown or accident later on.
Proceed as follows:
R Switch off the off-road driving program
( Y page 158) or the LOW RANGE mode
( Y page 120).
R Switch off the DSR ( Y page 156).
R Set the differential locks to AUTO
( Y page 122).
R Lower the vehicle back to a level suitable
for road conditions, e.g. highway/high-
speed level ( Y page 159).
R Clean all exterior lamps and check for
possible damage.
R Clean the front and rear license plate.
R Remove excessive dirt from tires, wheels,
wheel housings, and underbody.
For instance, after driving in mud, clean the
radiator, chassis, engine, brakes, and
wheels from extreme dirt using a strong jet
of water.
R Check tires for possible damage.
R Inspect vehicle underbody, oil pan, brake
hoses, etc., as well as vehicle underbody
for possible damage.
R Check for brush or branches caught in the
underbody.
! Brush or branches could increase the
possibility of a fire, as well as cut fuel and/
or brake lines, puncture rubber bellows of
the axles or drive shafts.
R After continued operation in mud, sand,
water or other dirty conditions clean the
brake discs, wheels, brake pads and check
and clean axle joints.
R Conduct a brake test.268Driving instructionsOperation
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Trailer towingGWarning!
Failure to use proper equipment and driving
technique can result in a loss of vehicle
control when towing a trailer.
Improper towing or failure to follow the
instructions in this manual can result in
vehicle damage and/or serious personal
injury. Follow the guidelines below carefully
to assure safe trailer operation.
Contact an authorized Mercedes-Benz Center
should you require an explanation of
information contained in this manual.
Trailer hitch
R Only install a trailer hitch receiver approved
for your vehicle.
For information on availability and
installation, contact an authorized
Mercedes-Benz Center.
R The bumpers on your vehicle are not
designed for use with clamp-type hitches.
Do not attach rental hitches or other
bumper-type hitches to them.
R To reduce the possibility of damage,
remove the hitch ball adapter from the
receiver when not in use.
Electrical connections
The vehicle is prewired to accept the seven-
wire harness included in the Mercedes-Benz
approved trailer hitch receiver kit.
i A four-pole conversion plug is available
from your authorized Mercedes-Benz
Center as a spare part.
For further information, contact an
authorized Mercedes-Benz Center.
Vehicle and trailer weights and ratings
The Gross Trailer Weight (GTW) is the weight
of the trailer plus the weight of all cargo,
equipment, luggage, etc. loaded on the
trailer. The maximum permissible GTW to be
towed: 7 500 lb (3 402 kg).
Trailer Tongue Weight Rating (TWR) is the
maximum permissible weight on the trailer
tongue: 600 lb (272 kg) limit for Mercedes-
Benz approved hitch receiver.
Loading a trailer
R When loading a trailer, you should observe
that neither the permissible GTW, nor the
Gross Vehicle Weight Rating (GVWR) are
exceeded. The GVWR is indicated on the
certification label located on the driver’s
door B-pillar ( Y page 242).
Maximum permissible values are listed on
the safety compliance certification labels
for the vehicle and for the trailer to be
towed.
The lowest value listed must be selected
when determining how the vehicle and
trailer are loaded.
R The tongue weight at the hitch ball must be
added to the rear axle weight to prevent
exceeding the rear Gross Axle Weight
Rating (GAWR). The GAWR is indicated on
the certification label located on the
driver’s door B-pillar ( Y page 242).
i Mercedes-Benz recommends loading the
trailer in such a manner that it has a tongue
weight between 8 % and 15 % of the GTW.
i The weight of other accessories,
passengers and cargo will reduce the
maximum trailer weight and tongue weight
your vehicle can tow.
Checking weights of vehicle and trailer
R To assure that the towing vehicle and trailer
are in compliance with the maximum
permissible weight limits, have the loaded
rig (towing vehicle including driver,
passengers and cargo, trailer fully loaded)
weighed on a commercial scale.
R Check the vehicle’s front and rear gross
axle weight, the Gross Trailer Weight (GTW)
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The values as measured must not exceed
the weight limits listed under “Vehicle and
trailer weights and ratings” ( Y page 269).
Coupling a trailer GWarning!
While you are coupling or decoupling a trailer,
make sure nobody locks or unlocks the
vehicle and/or opens or closes doors or the
tailgate.
The vehicle’s level could change and you
could endanger yourself and/or others as a
result.
Make sure that you do not operate the ADS
button or the vehicle level control system
when coupling/decoupling the trailer.
Observe maximum permitted trailer
dimensions (width and length).
Most states and all Canadian provinces
require
R safety chains between the towing vehicle
and the trailer
The chains should be criss-crossed under
the trailer tongue. They must be attached
to the hitch receiver, and not to the
vehicle’s bumper or axle.
Make sure to leave enough slack in the
chains to permit turning corners.
R a separate brake system at various trailer
weights
R a break-away switch on trailers with a
separate brake system.
Check with your local state laws for specific
requirements.
The switch activates the trailer brakes in
the possible event that the trailer might
separate from the tow vehicle.
! Do not connect a trailer brake system (if
trailer is so equipped) directly to the
vehicle’s hydraulic brake system, as your
vehicle is equipped with antilock brakes. If
you do, neither the vehicle’s brakes nor the
trailer’s brakes will function properly.
i The provided vehicle electrical wiring
harness for trailer towing has a brake signal
wire for hook-up to a brake controller.XMake sure the automatic transmission is in
park position P (Y page 115).XEngage the parking brake for the vehicle
( Y page 112).XStart the engine ( Y page 108).XSelect the highway level ( Y page 159).XVehicles with Adaptive Damping System
(ADS):
Set the ADS to AUTO or COMF
( Y page 159).XTurn off the engine ( Y page 113).XClose all doors and the tailgate.XAttach the trailer.XPlug in all electrical connectors.
i
When you are towing a trailer, the vehicle
level always remains in the highway setting.
The following applies additionally when
towing a trailer:
R The vehicle is lowered to the highway
level when it reaches a speed of 5 mph
(8 km/h) if not set to highway level.
R The highspeed level is not available.
The restrictions that apply to towing also
apply when using accessories that are
connected to the trailer power socket, such
as a bicycle rack.
Towing a trailer
There are many different laws, including
speed limit restrictions, having to do with
trailer towing. Make sure your rig will be legal,
not only for where you reside, but also for
where you will be driving. A good source for
this information can be the police or local
authorities.
Note the following, when driving with a trailer:
R In order to gain skill and an understanding
of the vehicle’s behavior, you should
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practice turning, stopping and backing up
in an area which is free of traffic.
R Before you start driving check the
- trailer hitch
- break-away switch
- safety chains
- electrical connections
- lighting
- tires
R Adjust the mirrors ( Y page 94) to permit
unobstructed view beyond rear of trailer.
R If the trailer has electric brakes, start your
vehicle and trailer moving slowly, and then
apply only the trailer brake controller by
hand to make sure the brakes are working
properly.
R Always secure items in the trailer to
prevent load shifts while driving.
R When towing a trailer, check occasionally
to make sure the load is secure, and that
trailer lighting and brakes (if so equipped)
are functioning properly.
R Take into consideration that when towing a
trailer, the handling characteristics are
different and less stable from those when
operating the vehicle without a trailer.
It is important to avoid sudden maneuvers.
R The vehicle and trailer combination is
heavier, and therefore limited in
acceleration and climbing ability, and has a
larger braking distance.
It is more prone to reacting to cross wind
gusts, and requires more sensitive steering
input.
R If possible, do not brake abruptly, but
rather engage the brake slightly at first to
permit the trailer to activate its brake. Then
increase the braking force.
! If the trailer should begin to sway, reduce
the vehicle’s speed immediately.Do not attempt to straighten out the tow
vehicle and trailer by increasing the speed.
R If the transmission shifts between gears on
inclines repeatedly, shift to a lower gear
range manually ( Y page 118). Select 4, 3 ,
2 or 1.
A lower gear and reduction of speed
reduces the chance of engine overloading
and/or overheating.
R On very steep inclines, not manageable
with automatic transmission in gear range
1 , switch on off-road driving program
( Y page 158) or LOW RANGE mode
( Y page 120).
R When going down an incline, shift into a
lower gear and use the engine’s braking
effect.
Avoid riding the brakes, thus overheating
the vehicle and trailer brakes (if so
equipped).
R If the engine coolant rises to an extremely
high temperature when the air conditioning
is on, turn off the air conditioning system.
Engine coolant heat can be additionally
vented by opening the windows, switching
the climate control fan speed to high and
setting the temperature control to the
maximum.
R During a passing maneuver extreme care
must be exercised since your vehicle with
a trailer will require additional passing
distance ahead than when driving without
a trailer.
Because your vehicle and trailer is longer
than your vehicle alone, you will also need
to go much farther ahead of the passed
vehicle before you can return to your lane.
Decoupling a trailer GWarning!
While you are coupling or decoupling a trailer,
make sure nobody locks or unlocks the
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XThoroughly spray the vehicle with a
diffused jet of water.XDo not spray directly towards the
ventilation intake.XUse plenty of water and rinse the sponge
and chamois frequently.XRinse with clean water and dry with a
chamois thoroughly.
Do not allow cleaning agents to dry on the
finish.
Automatic car wash
You can have your vehicle washed in an
automatic car wash from the start. Brushless
car washes are preferable.
XTo protect the filter system, activate the air
recirculation mode using button d on
the climate control panel.
! Do not clean your vehicle in an automatic
touchless car wash which uses caustic
spray. Caustic spray will damage the paint
or ornamental moldings.
If the vehicle is very dirty, prewash it before
running it through the automatic car wash.
! Make sure the combination switch is set
to wiper setting $. Otherwise, the rain
sensor could activate and cause the wipers
to move unintentionally. This may lead to
vehicle damage.
Due to the width of the vehicle, fold in
exterior rear view mirrors prior to running
the vehicle through an automatic car wash
to prevent damage to the mirrors.
XWhen taking the vehicle through an
automatic conveyor-type car wash:
Make sure the automatic transmission
remains in neutral position N. Observe
instructions, see “Remaining in neutral
position N” ( Y page 115).
When leaving the automatic car wash, make
sure the mirrors are folded out.
After running the vehicle through an
automatic car wash, wipe any wax off of the
windshield and the wiper blade inserts. This
will prevent smears and reduce wiping noise
which can be caused by residual wax on the
windshield.
Ornamental moldingsXFor regular cleaning and care of ornamental
moldings, use a damp cloth.
! Do not use chrome cleaner on ornamental
moldings. Although ornamental moldings
may have chrome appearance, they could
be made of anodized aluminum that will be
damaged when cleaned with chrome
cleaner. Instead, use a damp cloth to clean
those ornamental moldings.
For very dirty ornamental moldings of
which you are sure are chrome-plated, use
a chrome cleaner. If in doubt whether an
ornamental molding is chrome-plated,
contact an authorized Mercedes-Benz
Center.
Headlamps, brake lamps, tail lamps,
side markers, turn signal lenses
XUse a mild vehicle wash detergent, such as
Mercedes-Benz approved Car Shampoo,
with plenty of water.
! Only use window cleaning solutions that
are suitable for plastic lamp lenses.
Window cleaning solutions which are not
suitable may damage the plastic lamp
lenses of the headlamps. Therefore, do not
use abrasives, solvents or cleaners that
contain solvents.
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Vehicle equipment ............................284
Where will I find ...? ..........................284
Vehicle status messages in the
multifunction display .......................287
What to do if … ..................................314
Unlocking/locking manually ...........323
Resetting activated NECK-PRO
active front head restraints .............325
Replacing SmartKey batteries .........326
Replacing bulbs .................................328
Replacing wiper blades ....................334
Flat tire ..............................................336
Bleeding the fuel system (diesel
engine only) .......................................345
AdBlue® (diesel engine only) ...........346
Battery ...............................................348
Jump starting ....................................350
Towing the vehicle ............................352
Fuses ..................................................355
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Vehicle equipment
iThis Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
Where will I find ...?
First aid kit
iCheck expiration dates and contents for
completeness at least once a year and
replace missing/expired items.
The first aid kit is located on the driver’s side
in the cargo compartment behind the cover.
XTurn lock : by 90° in direction of the
arrow.
XFold down cover ;.
The first aid kit can be removed.
Vehicle tool kit
The vehicle tool kit is located in the space
underneath the cargo compartment floor.
The vehicle tool kit includes:
RAlignment bolt 19
RCollapsible wheel chock 19
RFuse chart
RJack19
RReversible ratchet for jack19
RTowing eye bolt
RWheel wrench19
RSpare wheel bolts19
XRemoving: Open the tailgate (Y page 75).XPush in floor handle ; as indicated by
arrow.
XLift cargo compartment floor : using floor
handle ;.
XRelease securing hook = (located below
the floor handle) from holder.19Vehicles with spare wheel only.284Where will I find ...?Practical hints
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XEngage securing hook = on upper cargo
compartment lip ?.
! With the cargo compartment cover blind
installed behind the third-row seats,
disengage cargo compartment cover blind
and flip it forward. Otherwise the strap of
the securing hook could damage the cargo
compartment cover blind.
! To prevent damage, always disengage the
securing hook from upper cargo
compartment lip and lower the cargo
compartment floor before closing the
tailgate.
Vehicles without spare wheel
iVehicles without spare wheel are not
factory-equipped with the tools required for
a wheel change such as a jack or a wheel
wrench. Some tools required for a wheel
change are specific to your vehicle.
Contact an authorized Mercedes-Benz
Center to obtain the tools approved for
your vehicle. The illustration shows the
vehicle retrofitted with the necessary tools
for a wheel change.
:Jack;Towing eye bolt=Reversible ratchet for jack?Alignment boltAFuse chartBCollapsible wheel chockCWheel wrench
Vehicles with spare wheel
:Alignment bolt;Towing eye bolt=Wheel wrench?Reversible ratchet for jackAHook and loop fastenerBJackCSpare wheel boltsDCollapsible wheel chockEFuse chartFStorage well casingXTo remove jack B, loosen hook and loop
fastener A.
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Safety systemsDisplay messagesPossible causes/consequences and M SolutionsGTele Aid
Inoperativ
eOne or more main functions of the Tele Aid system are
malfunctioning.XHave the Tele Aid system checked at an authorized
Mercedes-Benz Center.+Restraint
Sys.
Malfunctio
n
Service
RequiredThe system is malfunctioning.XDrive with added caution to the nearest authorized
Mercedes-Benz Center and have the system checked
immediately.GWarning!
In the event a malfunction of the SRS is
indicated as outlined above, the SRS may not
be operational.
For your safety, we strongly recommend that
you contact an authorized Mercedes-Benz
Center immediately to have the system
checked. Otherwise the SRS may not be
activated when needed in an accident, which
could result in serious or fatal injury, or it
might deploy unexpectedly and unnecessarily
which could also result in injury.
Driving systems
Display messagesPossible causes/consequences and M SolutionsÁLevel
Selection
Not
PermittedThe selected vehicle level cannot be adjusted, because
R you are driving too fast for the desired vehicle level
R you are towing a trailer
R you are using accessories that are connected to the trailer
power socket, e.g. a bicycle rackXReduce vehicle speed and set the desired vehicle level
again ( Y page 159).XObserve the notes on trailer towing ( Y page 269).ÁMalfunctio
nThe air suspension is malfunctioning.XDo not drive faster than 50 mph (80 km/h).XHave the system checked at an authorized Mercedes-Benz
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