keyless MERCEDES-BENZ GLA 2016 User Guide

Problem
Possible causes/consequences and P Solutions
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of
the SmartKey. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote
control function: X
Unlock ( Y
page 84) or lock ( Y
page 85) the vehicle using the
mechanical key. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the
SmartKey. the on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary
( Y
page 329).
or X
Jump-start the vehicle ( Y
page 331).
or X
Consult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The
SmartKey is in the vehi-
cle. The vehicle is locked. X
Unlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 80) and replace it if nec-
essary ( Y
page 80).
If this does not work: X
Start your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves. X
Start your vehicle with the SmartKey in the ignition lock.82
SmartKey
Opening and closing

Centrally locking and unlocking the
vehicle from the insideYou can centrally lock or unlock the vehicle
from the inside. This can be useful if you wish
to lock the vehicle before pulling away, for
example. X
To unlock: press button C .X
To lock: press button D .
If all the doors and the tailgate are closed,
the vehicle locks.
Meanwhile, the fuel filler flap will not be
locked or unlocked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can open a door from inside the vehicle
even if it has been locked. You can open the
rear doors from inside the vehicle unless they
are secured by the child-proof lock
( Y
page 64).
If the vehicle has previously been locked with
the SmartKey from the outside, opening a
door from the inside will trigger the anti-theft
alarm system. Switch off the alarm
( Y
page 73).
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if: R
the vehicle was locked using the locking
button for the central locking, or R
if the vehicle was locked automatically
The vehicle will be fully unlocked if it had pre-
viously been fully unlocked. If only the driver's
door had been previously unlocked, only the door which has been opened from the inside
is unlocked.
Automatic locking feature X
To deactivate: press and hold button C
for approximately five seconds until a tone
sounds. X
To activate: press and hold button D for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore lock yourself out if: R
the vehicle is being pushed. R
the vehicle is being towed. R
the vehicle is on a roller dynamometer.
You can also switch the automatic locking
function on and off using the on-board com-
puter ( Y
page 230).
Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered ( Y
page 73).84
Doors
Opening and closing

X
Take the mechanical key out of the Smart-
Key ( Y
page 79).X
Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key counter-clockwise
as far as it will go to position G .
The door is unlocked. X
Turn the mechanical key back and remove
it. X
Insert the mechanical key into the Smart-
Key ( Y
page 79).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey or KEYLESS-GO, use the mechani-
cal key. X
Open the driver's door. X
Close the front-passenger door, the rear
doors and the tailgate. X
Press the locking button on the driver’s
door ( Y
page 84).X
Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs by hand, if necessary. X
Close the driver's door. X
Take the mechanical key out of the Smart-
Key ( Y
page 79).X
Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key clockwise as far as
it will go to position G .X
Turn the mechanical key back and remove
it. X
Make sure that the doors and the tailgate
are locked. X
Insert the mechanical key into the Smart-
Key ( Y
page 79).
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed.
Cargo compartment
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey. R
pull or press the remote operating switch
on the driver's door. R
press the close button or STOP button on
the tailgate. R
pull the handle on the tailgate.Cargo compartment 85
Opening and closing Z

G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 383).
You should preferably place luggage or loads
in the cargo compartment. Observe the load-
ing guidelines ( Y
page 280).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
The tailgate can be: R
opened and closed manually from outside R
vehicles with EASY-PACK tailgate:
open/close automatically from the outside R
vehicles with EASY-PACK tailgate:
open/close automatically from the inside R
vehicles with EASY-PACK tailgate and
with KEYLESS-GO or KEYLESS-GO start function: closed with the remote operating
switch on the SmartKey R
released with the emergency release from
the inside
Obstacle recognition with tailgate
reversing feature On vehicles with an EASY-PACK tailgate, the
tailgate is equipped with automatic obstacle
recognition with a reversing feature. If a solid
object blocks or restricts the tailgate when
automatically opening or closing, this proce-
dure is stopped. If the tailgate is stopped dur-
ing the closing process, the tailgate automat-
ically opens again slightly. The automatic
obstacle recognition with reversing feature is
only an aid. It is not a substitute for your
attentiveness when opening and closing the
tailgate.
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
over the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped: R
press the T button on the SmartKey, or R
pull or press the remote operating switch
on the driver's door or R
press the closing button/STOP button in
the tailgate or R
pull the handle on the tailgate86
Cargo compartment
Opening and closing

Opening and closing manually
Opening X
Press the 6 button on the key.X
Pull handle C .X
Raise the tailgate.
Closing
X
Pull the tailgate down using handle C .X
Allow the tailgate to drop into the lock. X
Lock the vehicle if necessary with the 7
button on the SmartKey or with KEYLESS-
GO.
Opening/closing automatically from
outside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey. R
pull or press the remote operating switch
on the driver's door. R
press the close button or STOP button on
the tailgate. R
pull the handle on the tailgate.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 383).
Opening automatically
You can open the tailgate automatically with
the SmartKey or the handle in the tailgate. X
Press and hold the T button on the key
until the tailgate opens.
or X
If the tailgate is unlocked, pull the handle
and let it go again immediately.Cargo compartment 87
Opening and closing Z

Closing automatically Vehicles with EASY-PACK tailgate: you can
also close the tailgate automatically from out-
side.
For exa mple , vehicle s wit h KEYLESS-GOX
To close: press button C on the tailgate.
or X
Vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: if the key is located in the immediate
vicinity of the vehicle, press the T but-
ton on the key.
You can release the button as soon as the
tailgate starts to close.
Vehicles with EASY-PACK tailgate and
KEYLESS-GO: when the driver's door is
closed you can simultaneously close the tail-
gate and lock the vehicle. The KEYLESS-GO
key must be in the rear detection range of the
vehicle. X
To close the tailgate and lock the vehi-
cle: press locking button D on the tailgate.
If a SmartKey is detected outside the vehi-
cle within the rear detection range of KEY-
LESS-GO, the tailgate closes.
The vehicle is locked. X
To stop the closing process : press but-
ton C on the tailgate again.
or X
Pull the handle in the tailgate.
or X
Press the T button on the key until the
tailgate stops. or X
Press or pull the remote operating switch
on the driver's door.
Opening/closing automatically from
inside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey. R
pull or press the remote operating switch
on the driver's door. R
press the closing or locking button on the
tailgate. R
pull the handle on the tailgate
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
Two warning tones sound while the tailgate is
opening or closing.88
Cargo compartment
Opening and closing

Convenience closing feature
Important safety notes
G WARNING
When the convenience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
Vehicles with KEYLESS-GO, the KEYLESS-
GO start function, Exclusive Package or
AMG Exclusive Package: at the same time
you can: R
lock the vehicle R
close the side windows R
close the panorama roof with power tilt/
sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the
roller sunblind.
i Notes on the automatic reversing feature
for: R
the side window ( Y
page 90)R
the panorama roof with power tilt/slid-
ing panel ( Y
page 95)R
the roller sunblind ( Y
page 97)
Using the SmartKey X
Vehicles with Exclusive Package or
AMG Exclusive Package but without
KEYLESS-GO and the KEYLESS-GO start
function: for the following operations,
point the tip of the SmartKey at the door
handle on the driver's door. The SmartKey
must be close to the driver's door handle.
i Vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: the SmartKey
must be in close proximity to the vehicle. X
Press and hold the 7 button until the
side windows and the panorama roof with
power tilt/sliding panel are fully closed. X
Make sure that all the side windows and the
panorama roof with power tilt/sliding
panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel: X
Press and hold the 7 button again until
the roller sunblind of the panorama roof
with power tilt/sliding panel closes. X
To interrupt convenience closing:
release the 7 button.
Using KEYLESS-GO The driver's door and the door at which the
handle is used, must both be closed. The
SmartKey must be outside the vehicle. The
gap between the SmartKey and the corre-
sponding door handle should not be greater
than 3 ft (1 m).
X
Touch recessed sensor surface C on the
door handle until the side windows and the
panorama roof with power tilt/sliding
panel are fully closed.
i Make sure you only touch recessed sen-
sor surface C . X
Make sure that all the side windows are
closed. X
Make sure that all the side windows and the
panorama roof with power tilt/sliding
panel are closed.92
Side windows
Opening and closing

G WARNING
Unsuitable footwear can hinder correct usage
of the pedals, e.g.: R
shoes with thick soles R
shoes with high heels R
slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals.
G WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
G WARNING
If the parking brake has not been fully
released when driving, the parking brake can: R
overheat and cause a fire R
lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Do not warm up the engine with the vehi-
cle stationary. Drive off immediately. Avoid
high engine speeds and driving at full throt-
tle until the engine has reached its operat-
ing temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
! Mercedes-AMG vehicles: avoid full-load
operation and engine speeds greater than
5000 rpm when the engine is cold. This helps to protect the engine and avoids
uncomfortable driving.
SmartKey positions
SmartKey
Z
To remove the SmartKey
(shift the transmission to position P )G
Power supply for some consumers, such
as the windshield wipers H
Ignition (power supply for all consumers)
and drive position I
To start the engine
i The SmartKey can be turned in the igni-
tion lock even if it is not the correct Smart-
Key for the vehicle. The ignition is not
switched on. The engine cannot be started.
Start/Stop button
General notes
Vehicles with KEYLESS-GO are equipped with
SmartKeys featuring the integrated KEYLESS-
GO function and a detachable Start/Stop but-
ton.
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart-
Key is in the vehicle. This occurs, for example,
when starting the engine.
When you insert the Start/Stop button into
the ignition lock, the system needs approx-
imately two seconds recognition time. You
can then use the Start/Stop button. Driving 149
Driving and parking Z

Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
To start the vehicle without actively using the
SmartKey: R
the Start/Stop button must be inserted in
the ignition lock. R
the SmartKey must be in the vehicle. R
the vehicle must not be locked with the
SmartKey or KEYLESS-GO ( Y
page 77).
Do not keep the KEYLESS-GO key: R
with electronic devices, e.g. a mobile
phone or another SmartKey. R
with metallic objects, e.g. coins or metal
foil. R
inside metallic objects, e.g. a metal case.
This can affect the functionality of KEYLESS-
GO.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time: R
you will not be able to switch on the ignition
with the Start/Stop button. R
you will not be able to start the engine with
the Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the but-
ton on the front door ( Y
page 84), you can
continue to start the engine with the Start/
Stop button.
The engine can be switched off while the vehi-
cle is in motion by pressing and holding the
Start/Stop button for three seconds. This
function operates independently of the ECO
start/stop automatic engine switch-off func-
tion. Key positions with the Start/Stop button
C
Start/Stop button D
Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where
an indicator lamp either fails to go out after
starting the engine or lights up while driving
( Y
page 268).
If Start/Stop button C has not yet been
pressed, this corresponds to the key being
removed from the ignition. X
To switch on the power supply: press
Start/Stop button C once.
The power supply is switched on. You can
now activate the windshield wipers, for
example.
The power supply is switched off again if: R
the driver's door is opened and R
you press Start/Stop button C twice when
in this position X
To switch on the ignition: press Start/
Stop button C twice.
The ignition is switched on.
If you press Start/Stop button C once
when in this position, the ignition is
switched off again.
Removing the Start/Stop button
You can remove the Start/Stop button from
the ignition lock and start the vehicle as nor-
mal using the SmartKey.150
Driving
Driving and parking

Display messages
Possible causes/consequences and P Solutions
I (USA
only)
$ (Canada
only)
Tur n On the Igni‐
tio n to Releas e
the Parkin g Brake The red I (US A only) or $ (Canada only) indicato r lamp
lights up.
You attempte d to release th e electric parkin g brak e while th e igni-
tion was switched off. X
SmartKey: tur n th e SmartKey to position 1 in th e ignition lock.X
KEYLESS-GO: switch on th e ignition .
I (USA
only)
$ (Canada
only)
Please Releas e
Parkin g Brake The red I (US A only) or $ (Canada only) indicato r lamp
flashes and a warnin g tone sounds. A condition fo r automati c
release of th e electric parkin g brak e is no t fulfilled ( Y
page 173).
You are drivin g wit h th e electric parkin g brak e applied.X
Releas e th e electric parkin g brak e manually.
The red I (US A only) or $ (Canada only) indicato r lamp
flashes and a warnin g tone sounds.
You are usin g th e electric parkin g brak e fo r emergenc y brakin g
( Y
page 173).
I (USA
only)
$ (Canada
only)
Parkin g Brake See
Operator' s Manual The yello w $ warnin g lamp lights up.
The electric parkin g brak e is malfunctioning.
To apply: X
Switc h th e ignition off. X
Press th e electric parkin g brak e handle fo r at leas t te n seconds.X
Shift th e transmissio n to position P .X
Consult a qualified specialist workshop .
The yello w $ warnin g lamp and th e red I (US A only)
or $ (Canada only) indicato r lamp ligh t up.
The electric parkin g brak e is malfunctioning.
To release: X
Switc h of f th e ignition and tur n it bac k on .X
Releas e th e electric parkin g brak e manually.
or X
Releas e th e electric parkin g brak e automatically ( Y
page 173).
If th e electric parkin g brak e still canno t be released:X
Do no t drive on .X
Consult a qualified specialist workshop .Display messages 23 9
On-board computer and displays Z