lock MERCEDES-BENZ GLA 2016 Owner's Guide

Problem
Possible causes/consequences and P Solutions
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of
the SmartKey. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote
control function: X
Unlock ( Y
page 84) or lock ( Y
page 85) the vehicle using the
mechanical key. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the
SmartKey. the on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary
( Y
page 329).
or X
Jump-start the vehicle ( Y
page 331).
or X
Consult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The
SmartKey is in the vehi-
cle. The vehicle is locked. X
Unlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 80) and replace it if nec-
essary ( Y
page 80).
If this does not work: X
Start your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves. X
Start your vehicle with the SmartKey in the ignition lock.82
SmartKey
Opening and closing

Problem
Possible causes/consequences and P Solutions
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist work-
shop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
Doors
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
You should preferably place luggage or loads
in the cargo compartment. Observe the load-
ing guidelines ( Y
page 280). Unlocking and opening doors from
the inside
X
To unlock and open a front door: pull
door handle D .
If the door is locked, locking knob C pops
up. The door is unlocked and opens. X
To unlock a rear door: pull up locking
knob C .
The door is unlocked and can be opened. X
To open a rear door: pull door handle D .
You can open a door from inside the vehicle
even if it has been locked. You can only open
the rear doors from inside the vehicle if they
are not secured by the child-proof locks
( Y
page 64).
If the vehicle has previously been locked with
the SmartKey from the outside, opening a
door from the inside will trigger the anti-theft
alarm system. Switch off the alarm
( Y
page 73). Doors 83
Opening and closing Z

Centrally locking and unlocking the
vehicle from the insideYou can centrally lock or unlock the vehicle
from the inside. This can be useful if you wish
to lock the vehicle before pulling away, for
example. X
To unlock: press button C .X
To lock: press button D .
If all the doors and the tailgate are closed,
the vehicle locks.
Meanwhile, the fuel filler flap will not be
locked or unlocked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can open a door from inside the vehicle
even if it has been locked. You can open the
rear doors from inside the vehicle unless they
are secured by the child-proof lock
( Y
page 64).
If the vehicle has previously been locked with
the SmartKey from the outside, opening a
door from the inside will trigger the anti-theft
alarm system. Switch off the alarm
( Y
page 73).
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if: R
the vehicle was locked using the locking
button for the central locking, or R
if the vehicle was locked automatically
The vehicle will be fully unlocked if it had pre-
viously been fully unlocked. If only the driver's
door had been previously unlocked, only the door which has been opened from the inside
is unlocked.
Automatic locking feature X
To deactivate: press and hold button C
for approximately five seconds until a tone
sounds. X
To activate: press and hold button D for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore lock yourself out if: R
the vehicle is being pushed. R
the vehicle is being towed. R
the vehicle is on a roller dynamometer.
You can also switch the automatic locking
function on and off using the on-board com-
puter ( Y
page 230).
Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO,
use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered ( Y
page 73).84
Doors
Opening and closing

X
Take the mechanical key out of the Smart-
Key ( Y
page 79).X
Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key counter-clockwise
as far as it will go to position G .
The door is unlocked. X
Turn the mechanical key back and remove
it. X
Insert the mechanical key into the Smart-
Key ( Y
page 79).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey or KEYLESS-GO, use the mechani-
cal key. X
Open the driver's door. X
Close the front-passenger door, the rear
doors and the tailgate. X
Press the locking button on the driver’s
door ( Y
page 84).X
Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs by hand, if necessary. X
Close the driver's door. X
Take the mechanical key out of the Smart-
Key ( Y
page 79).X
Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key clockwise as far as
it will go to position G .X
Turn the mechanical key back and remove
it. X
Make sure that the doors and the tailgate
are locked. X
Insert the mechanical key into the Smart-
Key ( Y
page 79).
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed.
Cargo compartment
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey. R
pull or press the remote operating switch
on the driver's door. R
press the close button or STOP button on
the tailgate. R
pull the handle on the tailgate.Cargo compartment 85
Opening and closing Z

G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 383).
You should preferably place luggage or loads
in the cargo compartment. Observe the load-
ing guidelines ( Y
page 280).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
The tailgate can be: R
opened and closed manually from outside R
vehicles with EASY-PACK tailgate:
open/close automatically from the outside R
vehicles with EASY-PACK tailgate:
open/close automatically from the inside R
vehicles with EASY-PACK tailgate and
with KEYLESS-GO or KEYLESS-GO start function: closed with the remote operating
switch on the SmartKey R
released with the emergency release from
the inside
Obstacle recognition with tailgate
reversing feature On vehicles with an EASY-PACK tailgate, the
tailgate is equipped with automatic obstacle
recognition with a reversing feature. If a solid
object blocks or restricts the tailgate when
automatically opening or closing, this proce-
dure is stopped. If the tailgate is stopped dur-
ing the closing process, the tailgate automat-
ically opens again slightly. The automatic
obstacle recognition with reversing feature is
only an aid. It is not a substitute for your
attentiveness when opening and closing the
tailgate.
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
over the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped: R
press the T button on the SmartKey, or R
pull or press the remote operating switch
on the driver's door or R
press the closing button/STOP button in
the tailgate or R
pull the handle on the tailgate86
Cargo compartment
Opening and closing

Opening and closing manually
Opening X
Press the 6 button on the key.X
Pull handle C .X
Raise the tailgate.
Closing
X
Pull the tailgate down using handle C .X
Allow the tailgate to drop into the lock. X
Lock the vehicle if necessary with the 7
button on the SmartKey or with KEYLESS-
GO.
Opening/closing automatically from
outside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey. R
pull or press the remote operating switch
on the driver's door. R
press the close button or STOP button on
the tailgate. R
pull the handle on the tailgate.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 383).
Opening automatically
You can open the tailgate automatically with
the SmartKey or the handle in the tailgate. X
Press and hold the T button on the key
until the tailgate opens.
or X
If the tailgate is unlocked, pull the handle
and let it go again immediately.Cargo compartment 87
Opening and closing Z

Closing automatically Vehicles with EASY-PACK tailgate: you can
also close the tailgate automatically from out-
side.
For exa mple , vehicle s wit h KEYLESS-GOX
To close: press button C on the tailgate.
or X
Vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: if the key is located in the immediate
vicinity of the vehicle, press the T but-
ton on the key.
You can release the button as soon as the
tailgate starts to close.
Vehicles with EASY-PACK tailgate and
KEYLESS-GO: when the driver's door is
closed you can simultaneously close the tail-
gate and lock the vehicle. The KEYLESS-GO
key must be in the rear detection range of the
vehicle. X
To close the tailgate and lock the vehi-
cle: press locking button D on the tailgate.
If a SmartKey is detected outside the vehi-
cle within the rear detection range of KEY-
LESS-GO, the tailgate closes.
The vehicle is locked. X
To stop the closing process : press but-
ton C on the tailgate again.
or X
Pull the handle in the tailgate.
or X
Press the T button on the key until the
tailgate stops. or X
Press or pull the remote operating switch
on the driver's door.
Opening/closing automatically from
inside
Important safety notes
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process: R
press the T button on the SmartKey. R
pull or press the remote operating switch
on the driver's door. R
press the closing or locking button on the
tailgate. R
pull the handle on the tailgate
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
Two warning tones sound while the tailgate is
opening or closing.88
Cargo compartment
Opening and closing

The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 383).
Opening and closing automatically You can open the tailgate from the driver's
seat when the vehicle is stationary and
unlocked.
It is only possible to close the tailgate from
the driver's seat on vehicles with the EASY-
PACK tailgate.
X
To open: pull remote operating switch for
the tailgate C until the tailgate opens.X
To close: turn the SmartKey to position 1
or 2 in the ignition lock ( Y
page 149).X
Press and hold remote operating switch for
the tailgate C until the tailgate is com-
pletely closed.
Limiting the opening angle of the tail-
gate
General notes
! Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise
be damaged. Ideally, set the opening angle
outside.
You can limit the opening angle of the tail-
gate. This could be useful, for example, if
there is insufficient space above the tailgate.
It is possible to limit the tailgate in the top half
of its opening range. To open the tailgate fully, pull the handle on
the outside of the tailgate again after it has
stopped automatically. This does not delete
the stored position.
Activating X
To open the tailgate: pull the handle on
the tailgate. X
To stop the opening process at the
desired position: R
press the closing button in the tailgate, or R
pull the handle on the outside of the tail-
gate again, or R
press the tailgate button on the key. X
To store the position: press and hold the
closing button in the tailgate until two short
tones sound.
The opening angle limiter is activated. The
tailgate will now stop in the stored position
when opening.
Deactivating X
Press and hold the closing button in the
tailgate until you hear a short tone.
Emergency release
General notes
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 383).
If the tailgate can no longer be unlocked: R
using the SmartKey, or R
using the remote operating switch in the
door control panel:
Use the emergency release on the inside of
the tailgate.Cargo compartment 89
Opening and closing Z

You can reach the emergency release via the
cargo compartment.
Opening X
Fold the rear seat backrest forwards
( Y
page 284). X
Take the mechanical key out of the Smart-
Key ( Y
page 79).X
Insert mechanical key D into opening C
in the trim and push it in. X
Open the tailgate. X
Insert the mechanical key into the Smart-
Key ( Y
page 79).
Side windows
Important safety notes
G WARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
G WARNING
While closing the side windows, body parts in
the closing area could become trapped. There
is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody becomes trapped, release the switch or press
the switch to open the side window again.
G WARNING
If children operate the side windows they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
Side window reversing feature The side windows are equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts a side window from trav-
eling upwards during the automatic closing
process, the side window opens again auto-
matically. During the manual closing process,
the side window only opens again automati-
cally after the corresponding switch is
released. The automatic reversing feature is
only an aid and is no substitute for your atten-
tion when closing a side window.
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
while resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.90
Side windows
Opening and closing

Convenience closing feature
Important safety notes
G WARNING
When the convenience closing feature is oper-
ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
Vehicles with KEYLESS-GO, the KEYLESS-
GO start function, Exclusive Package or
AMG Exclusive Package: at the same time
you can: R
lock the vehicle R
close the side windows R
close the panorama roof with power tilt/
sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the
roller sunblind.
i Notes on the automatic reversing feature
for: R
the side window ( Y
page 90)R
the panorama roof with power tilt/slid-
ing panel ( Y
page 95)R
the roller sunblind ( Y
page 97)
Using the SmartKey X
Vehicles with Exclusive Package or
AMG Exclusive Package but without
KEYLESS-GO and the KEYLESS-GO start
function: for the following operations,
point the tip of the SmartKey at the door
handle on the driver's door. The SmartKey
must be close to the driver's door handle.
i Vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: the SmartKey
must be in close proximity to the vehicle. X
Press and hold the 7 button until the
side windows and the panorama roof with
power tilt/sliding panel are fully closed. X
Make sure that all the side windows and the
panorama roof with power tilt/sliding
panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel: X
Press and hold the 7 button again until
the roller sunblind of the panorama roof
with power tilt/sliding panel closes. X
To interrupt convenience closing:
release the 7 button.
Using KEYLESS-GO The driver's door and the door at which the
handle is used, must both be closed. The
SmartKey must be outside the vehicle. The
gap between the SmartKey and the corre-
sponding door handle should not be greater
than 3 ft (1 m).
X
Touch recessed sensor surface C on the
door handle until the side windows and the
panorama roof with power tilt/sliding
panel are fully closed.
i Make sure you only touch recessed sen-
sor surface C . X
Make sure that all the side windows are
closed. X
Make sure that all the side windows and the
panorama roof with power tilt/sliding
panel are closed.92
Side windows
Opening and closing