key MERCEDES-BENZ GLA SUV 2017 Owners Manual

Display messages
Possible causes/consequences and
M
MSolutions Ð
Steering malfunc‐ Steering malfunc‐
tion See Owner's tion See Owner's
Manual Manual The electric steering lock is malfunctioning.
G WARNING
The steering may be locked by the electric steering lock.
There is a risk of an accident.
X Stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Do not drive on.
X Consult a qualified specialist workshop. _
Before Before
starting
starting the
the
engine, turn the
engine, turn the
steering wheel. steering wheel. The electric steering lock was unable to unlock the steering.
X Remove the key from the ignition lock.
X To unlock the steering, move the steering wheel slightly.
X Insert the key into the ignition lock again. Telephone
Telephone
No
Noservice
service Your vehicle is outside the mobile phone network provider's trans-
mitter/receiver range.
X Wait until the mobile phone operational readiness symbol appears
in the multifunction display. ¥
Top up washer fluid Top up washer fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Top up the washer fluid (Y page 306).Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Consult a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Consult a qualified specialist workshop. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key Key
does
does not
notbelong
belong
to vehicle
to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. Â
Change Change
key
keybatteries
batteries The key battery is discharged.
X Change the battery(Y page 82). Display
messages
263On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Â
Key not detected Key not detected
(red display message) The key is not in the vehicle.
A warning tone also sounds.
If the engine is switched off, you can no longer lock the vehicle cen-
trally or start the engine.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Locate the key. Because there is interference from a strong source of radio waves, the
key is not detected whilst the engine is running.
A warning tone also sounds.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Insert the key into the ignition lock and bring into key mode. Â
Key not detected Key not detected
(white display message) The key is currently undetected.
X Change the location of the key in the vehicle.
If the key still cannot be detected:
X Operate the vehicle with the key in the ignition lock if necessary. Â
Remove Remove
starting
starting but‐
but‐
ton,
ton, then
theninsert
insert key
key The key is continually undetected.
The key detection function has a temporary malfunction or is faulty. A
warning tone also sounds.
X Insert the key into the ignition lock and turn it to the desired posi-
tion.
X Consult a qualified specialist workshop. Warning and indicator lamps on the instrument cluster
General notes
Some systems perform a self test when the ignition is switched on. Some warning and indicator
lamps may temporarily switch on or flash during the test. This behaviour is nothing to be concerned about.
The warning and indicator lamps will alert you to a malfunction if they switch on or flash after the
engine is started or while driving. 264
Wa
rning and indi cator lamps on the instrument clusterOn-board computer and displays

The route calculation includes roads which
require you to pay a usage fee (toll).
R Use vignette roads Use vignette roads (not available in all
countries)
The route calculation includes roads which
require you to pay a time-based fee (vignette).
A vignette allows temporary use of the route
network, e.g. 10 days or 1 year.
Entering an address Multimedia system:
X Select Navi NaviQNavigation Navigation.
The map displays the current vehicle position.
X Slide 6the controller.
X Select Destination
Destination QAddress entryAddress entry.
Enter an address, e.g. as follows:
R town or postcode, street, house number
R country, town or postcode
R town or postcode, centre
R street, town or postcode, junction
X Select Town
Town.
The town in which the vehicle is currently
located (current vehicle position) is at the top.
Below this, you will see locations for which
route guidance has already been carried out.
X Enter the town.
The Gsymbol: the location is contained on
the digital map multiple times.
X To switch to the list: slide5the control-
ler.
X Select the location.
If available, the postcode is shown. If there
are different postcodes available for the loca-
tion, the corresponding digits are displayed
with an X
X.
X Enter the street and house number.
The address is in the menu.
Further options for destination entry:
R search for a keyword
The keyword search finds destinations using
fragments of words.
R select the last destination
R select a contact
R select a POI
You can search for a POI by location, name or
telephone number.
R select destination on the map
R enter intermediate destination You can map the route to the destination
yourself with up to four intermediate destina-
tions.
R select travel guide destination (only available
for selected European countries)
R select destinations from Mercedes-Benz
Apps
R select geo-coordinates
Calculating the route Requirement: the address has been entered and
is in the menu.
X Select Start StartorContinue
Continue.
The route is calculated with the selected route
type and the selected route options.
If route guidance has already been activated,
a prompt will appear asking whether you wish to end the current route guidance.
X Select Cancel Cancel current
current route
route guidance
guidance or
Set as intermediate destination
Set as intermediate destination .
Cancel current route guidance
Cancel current route guidance cancels
the current route guidance and starts route
calculation to the new destination.
Set as intermediate destination
Set as intermediate destination adds
the new destination in addition to the existing destination and opens the intermediate des-
tinations list. Connecting a mobile phone (COMAND
Online)
Requirements For telephony via the Bluetooth
®
interface, a
Bluetooth ®
-capable mobile phone is required.
The mobile phone must support Hands-Free
Profile 1.0 or above.
Multimedia system:
X Select Vehicle
VehicleQSystem set‐ System set‐
tings tingsQActivate Bluetooth Activate Bluetooth.
X Activate Bluetooth ®
O.
Mobile phone:
X Activate Bluetooth ®
and, if necessary, Blue-
tooth ®
visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth ®
device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile 280
Operating systemMultimedia system

phone, change the device name (see the man-
ufacturer's operating instructions).
If the mobile phone supports the PBAP (Phone
Book Access Profile) and MAP (M essage
Access Profile) Bluetooth ®
profiles, the follow-
ing information will be transmitted after you
connect:
R Telephone book
R Call lists
R Text messages and e-mails
i Further information on suitable mobile
phones can be found at: http://
www.mercedes-benz.com/connect
Searching for and authorising (connect- ing) a mobile phone Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorise (con-
nect) it. Depending on the mobile phone, author- isation takes place by means of Secure Simple
Pairing or by entering a passkey. The multimedia
system automatically makes the procedure that is relevant for your mobile phone available. The
mobile phone is always connected automati-
cally after authorisation. Further information on
using a mobile phone with the multimedia sys-
tem (see the Digital Owner's Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the manufacturer's operating instructions).
Only one mobile phone can be connected to the
multimedia system at any one time.
Searching for a mobile phone
Multimedia system:
X Select Tel/
Tel/®Q Connect Connect
device
device QSearch for phonesSearch for phones QStartStart
search
search .
The available mobile phones are displayed. Symbols in the device list Sym-
bol Explanation
Ï
New mobile phone found, not yet
authorised.
Ñ
Mobile phone is authorised, but is
not connected.
#
Mobile phone is authorised and
connected.
Connecting the mobile phone
Authorisation using Secure Simple Pairing:
X Select the mobile phone.
A code is displayed in the multimedia system
and on the mobile phone.
X If codes match: selectYes Yeson the multimedia
system.
X Confirm the code on the mobile phone.
Depending on the mobile phone used, con-
firm the connection to the multimedia system
and for the PBAP and MAP Bluetooth ®
pro-
files. The prompt to confirm may take up to
two minutes to be displayed (see the manu-
facturer's operating instructions).
X If the codes are different: selectNo Noon the
multimedia system.
The process is cancelled.
Repeat authorisation.
Authorisation by entering a passkey (passcode): X Select the Bluetooth ®
name of the mobile
phone.
The input menu for the passkey is displayed.
X Choose a one to sixteen-digit number combi-
nation as a passkey.
X Enter the passkey on the multimedia system.
X Press ¬to confirm.
X Enter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth ®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man- ufacturer's operating instructions).
i Mobile phones that are connected to the
optionally available telephone module with
Bluetooth ®
(SAP profile) are displayed sepa- Operating system
281Multimedia system Z

rately in the device list. These are found below
the entry MB SAP module phones
MB SAP module phones. Connecting a mobile phone (Audio 20)
Requirements For telephony via the Bluetooth
®
interface, you
require at least one Bluetooth ®
-capable mobile
phone depending on use of one-telephone
mode ortwo-telephone mode. The mobile
phone must support Hands-Free Profile 1.0 or
above.
In two-telephone mode you can use all the
functions of the multimedia system with the
main telephone. With the additional tele-
phone, you can receive incoming calls.
Multimedia system:
X Select Vehicle
VehicleQ System set‐ System set‐
tings
tingsQActivate Bluetooth Activate Bluetooth.
X Activate Bluetooth ®
O.
Mobile phone:
X Activate Bluetooth ®
and, if necessary, Blue-
tooth ®
visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth ®
device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions).
If the mobile phone supports the PBAP (Phone
Book Access Profile) and MAP (Message
Access Profile) Bluetooth ®
profiles, the follow-
ing information is transmitted after you connect
the main telephone:
R Telephone book
R Call lists
R Text messages and e-mails
i Further information on suitable mobile
phones can be found at: http://
www.mercedes-benz.com/connect
Searching for and authorising (connect-
ing) a mobile phone Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorise (con-
nect) it. Depending on the mobile phone, author- isation takes place by means of Secure Simple
Pairing or by entering a passkey. The multimedia
system automatically makes the procedure that is relevant for your mobile phone available. The
mobile phone is always connected automati-
cally after authorisation. Further information on
using a mobile phone with the multimedia sys-
tem (see the Digital Owner's Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the manufacturer's operating instructions).
Searching for a mobile phone
Multimedia system:
X Select Tel/
Tel/®QConnect device Connect deviceQCon‐ Con‐
nect new device nect new device.
X Select Connect via vehicle
Connect via vehicle.
X Select the mobile phone.
Connecting the mobile phone
X One-telephone mode: select Main phone Main phone.
X Two-telephone mode: selectAdditional Additional
phone (incoming calls only)
phone (incoming calls only) when a
mobile phone is already connected.
X Authorisation using Secure Simple Pair-
ing:
A code is displayed in the multimedia system
and on the mobile phone.
X Confirm the code on the mobile phone.
Depending on the mobile phone used, con-
firm the connection to the multimedia system
and for the PBAP and MAP Bluetooth ®
pro-
files. The prompt to confirm may take up to
two minutes to be displayed (see the manu-
facturer's operating instructions).
X If the codes are different: select No Noon the
multimedia system.
The process is cancelled.
Repeat authorisation.
or X Authorisation by entering a passkey
(passcode):
enter any one- to sixteen-digit
number sequence which you have chosen
yourself.
X Press ¬to confirm.
X Enter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth ®
profiles. The prompt to confirm may take up 282
Operating systemMultimedia system

X
Turn the key to position 2in the ignition lock
(Y page 144).
X Vehicles with a stowage compartment
cover: press the lower section of cover :.
The stowage compartment opens.
X Press in cigarette lighter ;.
Cigarette lighter ;will pop out automatically
when the heating element is red-hot. 12 V sockets
General notes X
Turn the key to position 1in the ignition lock
(Y page 144).
The sockets can be used for accessories with a
maximum draw of 180 W (15 A). Accessories
include such items as mobile phone chargers.
If you use the sockets for long periods when the engine is switched off, the battery may dis-
charge.
An emergency cut-off ensures that the on-board
voltage does not drop too low. If the on-board
voltage is too low, the power to the sockets is
automatically cut. This ensures that there is suf- ficient power to start the engine.
Socket on the front centre console X
Vehicles with a stowage compartment
cover:
press the lower section of the cover.
The stowage compartment opens.
X Lift up the cover of the socket. Socket on the rear-compartment centre
console X
Pull the cover out by the top of its handle
edge.
X Lift up the cover of the socket.
Socket in the luggage compartment X
Lift up the cover of socket :. Mercedes-Benz emergency call sys-
tem
Information on these requirements can be found in the separate operating instructions. X
To open: press cover :briefly.
X To make an emergency call: press SOS but-
ton ;briefly.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
X Wait for a voice connection to the Mercedes-
Benz emergency call centre.
X After the emergency call, close cover :. Features
299Stowing and features Z

charge the mobile phone, you must connect it to
a USB port.
Further information on the telephone module
with Bluetooth ®
(SAP profile) can be found in the
Digital Owner's Manual.
Operating the mobile phone You can operate the phone using the
6and
~ buttons on the multifunction steering
wheel. You can operate other mobile phone
functions via the on-board computer
(Y page 225).
When you remove the key from the ignition lock, the mobile phone is disconnected from the vehi-cle. You can then no longer make calls using the
hands-free system.
If a call is active and you remove the key from
the ignition lock, the conversation is transferred
over to the mobile phone. It is then possible to
continue the conversation on the mobile phone.
Mobile phone bracket in the stowage
compartment You can fold the pre-installed bracket up to
improve access to the stowage space beneath
it.
Further information about the stowage com-
partment (Y
page 290).
X To fold the bracket up: press button:.
X To fold the bracket down: press the bracket
down and allow it to engage. Floormats
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a
risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another. X
Slide the seat backwards.
X To fit: lay the floormat in the footwell.
X Press safety catch knobs :onto retain-
ers ;.
X To remove: pull the floormat away from
retainers ;.
X Remove the floormat. Retrofitted anti-glare film
Retrofitted anti-glare film on the inside of the
windows can interfere with radio/mobile tele-
phone reception. This is particularly the case for conductive or metallic-coated films. You can
obtain information about anti-glare film from a
qualified specialist workshop. Features
301Stowing and features Z

X
Park the vehicle on a level surface.
Check the coolant level only if the vehicle is
on a level surface and the engine has cooled
down.
X Turn the key to position 2in the ignition lock
(Y page 144).
X Check the coolant temperature display in the
instrument cluster.
The coolant temperature must be below
40 †.
X Turn the key to position gin the ignition lock
(Y page 144).
X Slowly turn cap :anti-clockwise and to
relieve excess pressure.
X Turn cap :further anti-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the filler neck when cold, there is enough
coolant in coolant expansion tank ;.
X If necessary, top up with coolant that has
been tested and approved by Mercedes-Benz.
X Replace cap :and turn it clockwise as far as
it will go.
Further information on coolant (Y page 356).
Topping up the windscreen washer sys-
tem G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
If windscreen washer concentrate comes into contact with hot components of the engine or
the exhaust system, it can ignite. There is a
risk of fire and injury.
Make sure the windscreen washer concen-
trate does not come into contact with the filler neck. X
To open: pull cap:upwards by the tab.
X Top up with the premixed washer fluid.
X To close: press cap :onto the filler neck
until it engages.
The windscreen washer system is supplied by
the washer fluid reservoir.
For vehicles, the recommended minimum
amount in the washer fluid reservoir is 1 litre.
If the washer fluid level drops below 1 litre, a
message appears in the multifunction display
prompting you to top up the washer fluid
(Y page 263).
Further information on windscreen washer
fluid/antifreeze (Y page 357). ASSYST PLUS
Service message
The ASSYST PLUS service interval display
informs you of the next service due date.
You can find information on the type of service
and service intervals in the Service Booklet.
You can obtain further information from a
Mercedes-Benz Service Centre.
i The ASSYST PLUS service interval display
does not show any information on the engine 306
ASSYST PLUSMaintenance and care

X
Fold the wiper arms away from the wind-
screen.
X Clean the wiper blades carefully using a damp
cloth.
X Fold the windscreen wipers back again before
switching on the ignition.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
exterior lighting.
X Clean the plastic lenses of the exterior light-
ing using a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or
cleaning cloths.
Cleaning the mirror turn signal !
Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals.
X Clean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the sensors !
If you clean the sensors with a high-pressure
cleaner, make sure that you keep a distance
of at least 30 cm between the vehicle and the high-pressure cleaner nozzle. Information
about the correct distance is available from
the equipment manufacturer. X
Clean sensors :of the driving systems with
water, car shampoo and a soft cloth.
Cleaning the reversing camera !
Do not clean the camera lens and the area
around the reversing camera with a high-pres-
sure cleaner. X
Make sure that the vehicle is at a standstill
and the key is in position 2in the ignition
lock.
X Open the camera cover for cleaning via the
multimedia system; see the separate Owner's
Manual.
X To clean the reversing camera: use clean
water and a soft cloth to clean camera
lens :. Care
311Maintenance and care Z

Vehicle preparation is not necessary on vehi-
cles with MOExtended tyres.
R a TIREFIT kit (Y page 317)
R an emergency spare wheel (certain countries
only) (Y page 348)
Vehicles with MOExtended tyres are not equip-
ped with a TIREFIT kit at the factory. It is there-
fore recommended that you additionally equip
your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat characteristics, e.g. win-
ter tyres. A TIREFIT kit can be obtained from a
qualified specialist workshop.
Information on changing and fitting a wheel
(Y page 342).
X Stop the vehicle as far away as possible from
traffic on solid, non-slippery and level ground.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 166).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove the
key from the ignition lock.
X Vehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The vehicle electronics are now in position
g. This is the same as “key removed”.
X Vehicles with KEYLESS-GO start function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock (Y page 144).
X Make sure that the passengers are not endan-
gered as they get out of the vehicle. Make
sure that no one is near the danger area while
a wheel is being changed. Anyone who is not directly assisting in the wheel change should, for example, stand behind the barrier.
X Get out of the vehicle. Pay attention to traffic
conditions when doing so.
X Close the driver's door.
X Place the warning triangle a suitable distance
away (Y page 316). Observe legal require-
ments. MOExtended tyres (tyres with run-flat
characteristics)
General notes With MOExtended tyres (tyres with run-flat char-
acteristics), you can continue to drive your vehi- cle even if there is a total loss of pressure in one
or more tyres. The affected tyre must not show
any clearly visible damage.
You can recognise MOExtended tyres by the
"MOExtended" mark that appears on the tyre
sidewall. You will find this mark next to the tyre
size designation, the load-bearing capacity and
the speed index.
MOExtended tyres may be used only in conjunc- tion with an activated tyre pressure loss warning
system or tyre pressure monitor.
If a pressure loss warning message appears in the multifunction display:
R observe the instructions in the display mes-
sages (Y page 256)
R check the tyre for damage
R if driving on, observe the following notes
The driving distance possible in run-flat mode is approximately 80 km when the vehicle is parti-
ally laden and approximately 30 km when the
vehicle is fully laden.
In addition to the vehicle load, the driving dis-
tance possible in run-flat mode depends on the:
R vehicle speed
R road condition
R outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving conditions/ manoeuvres, or it can be increased through a
moderate style of driving.
The driving distance possible in run-flat mode iscounted from the moment the tyre pressure loss
warning appears on the multifunction display.
You must not exceed a maximum speed of
80 km/h.
When replacing one or all tyres, observe the fol-
lowing specifications for your vehicle's tyres:
R size
R type and
R the "MOExtended" marking
If a tyre has gone flat and cannot be replaced
with an MOExtended tyre, a standard tyre may
be used as a temporary measure. Make sure 318
Flat tyreBreakdown assistance