lock MERCEDES-BENZ GLA SUV 2017 Owners Manual

Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel can
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not switch on the ignition if you accidentally refuel with the wrong fuel.
Otherwise, fuel can enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. The repair costs are high. Notify a
qualified specialist workshop and have the
fuel tank and fuel lines drained completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system could otherwise be blocked by particles fromthe fuel can.
Do not get back into the vehicle during the refu-
elling process; Otherwise, electrostatic charge
could build up again.
If you overfill the fuel tank, some fuel may spray out when you remove the fuel pump nozzle.
Further information on fuel and fuel quality
(Y page 352). Refuelling
General information Observe the important safety notes
(Y
page 163).
The fuel filler flap is unlocked/locked automat-
ically when you unlock/lock the vehicle with the
key.
The position of the fuel filler cap is displayed
æ in the instrument cluster. The arrow next
to the filling pump indicates the side of the vehi- cle.
Opening the fuel filler flap :
Opens the fuel filler flap
; Tyre pressure table
= Inserts the fuel filler cap
? Instruction label on the fuel type to be refu-
elled
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function
or KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics are now in position
g. This is the same as “key removed”.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings open.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder on the
inside of fuel filler flap =.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
X Fill the tank only until the pump nozzle
switches off. 164
RefuellingDriving an
d parking

Vehicles with a diesel engine: the filler neck is
designed for refuelling at diesel filling pumps.
Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may leak out. Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle. Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M MSolutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
There is a risk of fire or explosion. X Apply the electric parking brake.
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function or KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics are now in position g. This is the same as
“key removed”.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run completely
dry.
X Refuel the vehicle with at least 5 l of diesel.
X Turn the ignition on for approximately ten seconds (Y page 144).
X Start the engine continuously for a maximum of ten seconds until it
runs smoothly.
If the engine does not start: X Turn the ignition on again for a maximum of ten seconds
(Y page 144).
X Start the engine again continuously for a maximum of ten seconds
until it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 79). Refuelling
165Driving and parking Z

Problem
Possible causes/consequences and
M
MSolutions The key battery is weak or discharged.
X Unlock the vehicle using the emergency key element (Y page 88).The fuel filler flap is unlocked, but the opening mechanism is jammed.
X Consult a qualified specialist workshop. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rial can come into contact with hot vehicle
components. In particular, do not park on dry grassland or harvested grain fields. G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is safeguarded
against rolling away unintentionally:
R the electric parking brake must be applied
R on vehicles with manual transmission, engage
first gear or reverse gear R
on vehicles with automatic transmission, the
transmission must be in position jand the
transmission position display must show j
in the multifunction display
R the key must be removed from the ignition
lock
R on uphill or downhill gradients, the front
wheels must be turned towards the kerb Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Manual transmission X
Shift to either first gear or reverse gear k.
X With the key: turn the key to position gin
the ignition lock and remove it.
The immobiliser is activated.
X With the Start/Stop button: press the
Start/Stop button (Y page 144).
The engine stops and all the indicator lamps
on the instrument cluster go out.
If the driver's door is closed, this is the same
as key position 1. If the driver's door is open,
this is the same as key position g, i.e. the
key having been removed.
X Apply the electric parking brake. 166
ParkingDriving and parking

Automatic transmission
X
Apply the electric parking brake.
X All vehicles (except Mercedes-AMG vehi-
cles): shift the transmission to position j.X
Mercedes-AMG vehicles: press button:.
X With the key: turn the key to position gin
the ignition lock and remove it.
The immobiliser is activated.
X With the Start/Stop button: press the
Start/Stop button (Y page 144).
The engine stops and all the indicator lamps
on the instrument cluster go out.
If the driver's door is closed, this is the same
as key position 1. If the driver's door is open,
this is the same as key position g, i.e. the
key having been removed.
If you switch the engine off with the transmis-
sion in position korh, the automatic trans-
mission shifts to iautomatically.
With the key: if you then open the driver's door
or the front-passenger door or remove the key
from the ignition, the automatic transmission
shifts to jautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to jauto-
matically.
If you want the automatic transmission to
remain in neutral i, e.g. when having the vehi-
cle cleaned in an automatic car wash with a
towing system:
X Vehicles with the Start-Stop button:
remove the Start-Stop button from the igni-
tion lock.
X Insert the key into the ignition lock.
X All vehicles: switch the ignition on. X
Depress the brake pedal and keep it
depressed.
X Engage neutral i.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or the system is malfunc-
tioning, it may not be possible to apply the
released parking brake. X If this is the case, park the vehicle only on
level ground and secure it to prevent it from
rolling away.
X Vehicles with automatic transmission:
shift the transmission to position
j.
X Vehicles with manual transmission:
engage first gear.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if
there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake carries out a function check at regular intervals when the engine is
switched off. Noises that occur are normal. Parking
167Driving and pa rking Z

Applying or releasing manually
X
To apply: push handle :.
When the electric parking brake is applied,
the red !indicator lamp lights up in the
instrument cluster.
The electric parking brake can also be applied
when the key is removed.
X To release: pull handle:.
The red !indicator lamp in the instrument
cluster goes out.
The electric parking brake can be released
only:
R if the key is in position 1or2 in the igni-
tion lock (Y page 144) or
R if the ignition was switched on using the
Start/Stop button
Applying automatically (vehicles with
automatic transmission) The electric parking brake is automatically
applied when the transmission is in position
P
and:
R the engine is switched off or
R the driver is not wearing a seat belt and the
driver's door is opened
To prevent the electric parking brake from being applied automatically, pull handle :.
The electric parking brake is also applied auto-
matically if:
R Distance Pilot DISTRONIC brings the vehicle
to a standstill or
R the HOLD function is keeping the vehicle sta-
tionary or
R Parking Pilot is keeping the vehicle stationary In addition, at least one of the following condi-
tions must be fulfilled:
R the engine is switched off
R the driver is not wearing a seat belt and the
driver's door is opened
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
The red !indicator lamp on the instrument
cluster lights up.
The electric parking brake is not automatically
applied if the engine is switched off by the ECO
start/stop function.
Applying automatically (vehicles with
manual transmission) The electric parking brake is applied automati-
cally when the vehicle is being kept stationary by the HOLD function.
In addition, at least one of the following condi-
tions must be fulfilled:
R the engine is switched off
R the driver is not wearing a seat belt and the
driver's door is open
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
The red !indicator lamp in the instrument
cluster lights up.
The electric parking brake is not automatically
applied if the engine is switched off by the ECO start/stop function.
Releasing automatically The electric parking brake can only be released
automatically in vehicles with automatic trans-
mission.
The electric parking brake of your vehicle is
released automatically when all the following
conditions are fulfilled:
R the engine is running
R the transmission is in position hork and
you depress the accelerator pedal or shift
from position jtoh ork
R the seat belt is fastened
If the transmission is in position k, the tailgate
must be closed. 168
ParkingDriving and pa
rking

Driving on wet roads
Aquaplaning If water has accumulated to a certain depth on
the road surface, there is a danger of aquaplan- ing occurring, even if:
R you are driving at low speeds
R the tyres have adequate tread depth
For this reason, drive in the following manner in the event of heavy rain or in conditions in which
aquaplaning can occur:
R lower your speed
R avoid tyre ruts
R avoid sudden steering movements
R brake carefully
Driving on flooded roads !
Bear in mind that vehicles travelling in front
or in the opposite direction create waves. This may cause the maximum permissible water
depth to be exceeded.
These notes must be observed under all cir-
cumstances. You could otherwise damage
the engine, the electronics or the transmis-
sion.
If you must drive on stretches of road on which
water has collected, please bear in mind that:
R in the case of standing water, the water level
must be no higher than the lower edge of the
vehicle body
R you should drive no faster than walking pace Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden acceleration,
steering and braking manoeuvres. Do not use
cruise control or Distance Pilot DISTRONIC.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Vehicles with manual transmission: shift
to neutral.
X Vehicles with automatic transmission:
shift the transmission to position N.
X Try to bring the vehicle under control by using
corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in wooded areas or on bridges.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Further information on driving with snow chains
(Y page 337).
Further information on driving with summer
tyres (Y page 336).
Observe the notes in the "Winter operation" sec-
tion (Y page 336). 172
Driving tipsDriving and pa
rking

Driving downhill
R
Drive slowly.
R Do not drive at an angle down steep inclines.
Steer into the line of fall and drive with the
front wheels aligned straight forwards. Oth-
erwise, the vehicle could slip sideways, tip
and overturn.
R Before tackling steep downhill gradients, use
the left-hand steering wheel gearshift paddle
to shift to a lower gear.
R Activate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line of fall.
R Check that the brakes are working normally
after a long downhill stretch.
Off-road ABS is activated when the off-road pro- gram is selected.
At speeds below 30 km/h the front wheels lock
cyclically during braking. The digging-in effect
achieved in the process reduces the stopping
distance during off-road driving. The steerability of the vehicle is considerably reduced if the
wheels lock. Driving systems
Cruise control
General notes Cruise control maintains a constant road speed
for you. It brakes automatically in order to avoid
exceeding the set speed. You must select a
lower gear in good time on long and steep down-
hill gradients, especially if the vehicle is laden or towing a trailer. For vehicles with automatic
transmission, you need to shift manually using
the steering wheel gearshift paddles. By doing
so, you will make use of the braking effect of the engine. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly.
When the engine is running, you can use the
cruise control lever to limit the speed to any
speed between 30 km/h and the maximum
design speed of the vehicle. If the set value of
the permanent limiter is lower, then this value
applies (Y page 180).
Use cruise control only if road and traffic con-
ditions are appropriate for maintaining a steady speed for a prolonged period. The speed indicated in the speedometer may
differ slightly from the speed stored.
Important safety notes If you fail to adapt your driving style, cruise con-
trol can neither reduce the risk of an accident
nor override the laws of physics. Cruise control
cannot take into account road, weather or traffic conditions. Cruise control is only an aid. You are
responsible for the distance to the vehicle in
front, for vehicle speed, for braking in good time
and for staying in lane.
Do not use cruise control:
R in road and traffic conditions that do not allow
you to maintain a constant speed, e.g. in
heavy traffic or on winding roads.
R on icy or slippery roads. Braking or acceler-
ating can cause the drive wheels to lose trac-
tion and the vehicle could then skid.
R in poor visibility, e.g. due to fog, heavy rain or
snow.
If a new driver takes over, advise the new driver
of the speed stored.
Cruise control lever :
To activate or increase speed
; LIM indicator lamp
= To activate at the current speed/last stored
speed
? To activate or reduce speed
A To switch between cruise control and the
variable speed limiter
B To deactivate cruise control
You can operate cruise control and the variable
speed limiter with the cruise control lever. 176
Driving syste
msDriving and parking

Activating the HOLD function
X
Make sure that the activation conditions are
met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until :appears in the multifunction display.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first time
does not activate the HOLD function, wait
briefly and then try again.
Deactivating the HOLD function The HOLD function is deactivated automatically
if:
R you accelerate. On vehicles with automatic
transmission: only when the transmission is in
position hork.
R the transmission is in position jon vehicles
with automatic transmission.
R you depress the brake pedal again with a cer-
tain amount of pressure until :disappears
from the multifunction display.
R you activate Distance Pilot DISTRONIC.
R you secure the vehicle using the electric park-
ing brake.
i After a short period, the vehicle is secured
by the electric parking brake, thus relieving
the service brake.
Vehicles with automatic transmission
When the HOLD function is activated, the trans-
mission is automatically shifted to position j
if:
R the driver's seat belt is not fastened and the
driver's door is open
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/stop
function The electric parking brake secures the vehicle
automatically if the HOLD function is activated,
the vehicle is stationary and:
R a system fault occurs
R the power supply is insufficient
Vehicles with manual transmission The electric parking brake secures the vehicle
automatically if the HOLD function is activated
and:
R the driver's seat belt is not fastened and the
driver's door is open
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/stop
function
R a system fault occurs
R the power supply is insufficient
The Brake immediately
Brake immediately message may also
appear in the multifunction display.
X Immediately depress the brake pedal firmly
until the warning message on the multifunc-
tion display goes out.
The HOLD function is deactivated.
A horn will sound at regular intervals if you turn
off the engine, take off your seat belt or open the driver's door when the HOLD function is activa-ted. The horn alerts you to the fact that the
HOLD function is still activated. If you attempt to
lock the vehicle, the tone becomes louder. The
vehicle cannot be locked until you have deacti-
vated the HOLD function.
i Once you have switched off the engine, you
cannot restart it until you have deactivated
the HOLD function. Start-off Assist (except Mercedes-
AMG vehicles)
Important safety notes G
WARNING
If you use start-off assist, individual wheels
may start to spin and the vehicle may skid. If
ESP ®
is deactivated, there is a greater danger
of skidding and having an accident. Make sure that no persons or obstacles are in the area
around the vehicle. Driving systems
187Driving and parking Z

Automatic transmission:
Transmission posi-
tion Warning display
h
Front area activated
k,
ior the vehicle
is rolling backwards Rear and front areas
activated
j
No areas activated
One or more segments light up as the vehicle
approaches an obstacle, depending on the vehi-
cle's distance from the obstacle. In addition,
warning tones are emitted.
When the distance to the obstacle is sufficient,
you will hear an intermittent warning tone. The
shorter the distance to the obstacle, the shorter
the frequency of the intermittent warning tones
becomes. When the minimum distance is
reached, you hear a continuous warning tone. Activating/deactivating Parking Assist
PARKTRONIC :
Indicator lamp
; Deactivates/activates Parking Assist
PARKTRONIC
If indicator lamp :lights up, Parking Assist
PARKTRONIC is deactivated.
i Parking Assist PARKTRONIC is automati-
cally activated when you turn the key to posi-
tion 2in the ignition lock.
Problems with Parking Assist PARKTRONIC Problem
Possible causes/consequences and
M MSolutions Only the red segments in
the Parking Assist
PARKTRONIC warning
displays are lit. You also
hear a warning tone for
approximately two sec-
onds.
Parking Assist
PARKTRONIC is then
deactivated and the indi-
cator lamp on the
PARKTRONIC button
lights up. Parking Assist PARKTRONIC is malfunctioning and has been deacti-
vated.
X If problems persist, have Parking Assist PARKTRONIC checked at a
qualified specialist workshop. Only the red segments in
the Parking Assist
PARKTRONIC warning
displays are lit. Parking
Assist PARKTRONIC is
then deactivated. The Parking Assist PARKTRONIC sensors are dirty or malfunctioning.
X Clean the Parking Assist PARKTRONIC sensors (Y page 311).
X Switch the ignition back on. The problem may be caused by an external source of radio or ultra-
sound waves.
X Check to see if Parking Assist PARKTRONIC functions in a different
location. Driving systems
195Driving and parking Z

Parking Pilot does not assist you parking in
spaces parallel or at right angles to the direction of travel if:
R the parking space is on a kerb
R the system reads the parking space as being
blocked, such as by foliage or grass paving
blocks
R the area is too small for the vehicle to
manoeuvre into
R the parking space is bordered by an obstacle,
e.g. a tree, a post or a trailer
Further information on the detection range
(Y page 193). G
WARNING
If there are objects above the detection range:
R Parking Pilot may steer in too early
R the vehicle may not stop in front of these
objects
This could cause a collision. There is a risk of
an accident.
If objects are located above the detection
range, stop and deactivate Parking Pilot. :
Detected parking space on the left
; Parking symbol
= Detected parking space on the right
Parking Pilot is activated automatically when
driving forwards. The system is operational at
speeds of up to approximately 35 km/h. While
in operation, the system independently locates
and measures parking spaces on both sides of
the vehicle.
Parking Pilot will detect only parking spaces
which are:
R parallel or at right angles to the direction of
travel
R parallel to the direction of travel and are at
least 1.5 m wide R
parallel to the direction of travel and at least
1.0 m longer than your vehicle
R at right angles to the direction of travel and at
least 1.0 m wider than your vehicle
i Note that Parking Pilot cannot measure the
length of a parking space if it is at right angles to the direction of travel. You will need to
judge whether your vehicle will fit in the park-
ing space.
When driving at speeds below 30 km/h, you will
see parking symbol ;as a status indicator on
the instrument cluster. When a parking space
has been detected, an arrow towards the right or the left also appears. Parking Pilot displays only
parking spaces on the front-passenger side as
standard. Parking spaces on the driver's side
are displayed as soon as the turn signal on the
driver's side is activated. When parking on the
driver's side, this must remain activated until
you confirm the use of Parking Pilot by pressing the a button on the multifunction steering
wheel. The system automatically determines
whether the parking space is parallel or at right
angles to the direction of travel.
A parking space is displayed while you are driv- ing past it, and until you are approximately 15 m
away from it.
Parking G
WARNING
If you leave the vehicle when it is only being
braked by Parking Pilot, it could roll away if:
R there is a malfunction in the system or in
the voltage supply.
R the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with.
R the battery is disconnected
R the vehicle is accelerated, e.g. by a vehicle
occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away.
i Vehicles with automatic transmission:
If Parking Assist PARKTRONIC detects obsta- cles, Parking Pilot brakes automatically whilst Driving systems
197Driving and parking Z