Service MERCEDES-BENZ GLA SUV 2017 User Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2017, Model line: GLA SUV, Model: MERCEDES-BENZ GLA SUV 2017Pages: 369, PDF Size: 7.56 MB
Page 30 of 369
Have accessories retrofitted at a qualified
specialist workshop.
You could jeopardise the operating safety of
your vehicle if you use parts, tyres and wheels as
well as accessories relevant to safety that have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual- ity. Use only tyres, wheels and accessories that
have been specifically approved for your vehi-
cle.
Mercedes-Benz tests genuine parts and conver-
sion parts and accessories that have been spe-
cifically approved for your vehicle for their reli-
ability, safety and suitability. Despite ongoing
market research, Mercedes-Benz is unable to
assess other parts. Mercedes-Benz therefore
accepts no responsibility for the use of such
parts in Mercedes-Benz vehicles, even if they
have been officially approved or independently
approved by a testing centre.
In Germany, certain parts are officially approved for installation or modification only if they com-
ply with legal requirements. This also applies to some other countries. All genuine Mercedes-
Benz parts meet the approval requirements. The
use of non-approved parts may invalidate the
vehicle's general operating permit.
This is the case:
R if they cause a change of the vehicle type from
that for which the vehicle's general operating permit was granted
R if other road users could be endangered
R if the emission or noise levels are adversely
affected
Always specify the vehicle identification number (VIN) (Y page 351) when ordering genuine
Mercedes-Benz parts. Owner's Manual
Vehicle equipment
i This Owner's Manual describes all models
and all standard and optional equipment
available for your vehicle at the time of pub-
lication of the Owner's Manual. Country-spe-
cific differences are possible. Note that your
vehicle may not be fitted with all features
described. This is also the case for systems
and functions relevant to safety. Therefore, the equipment on your vehicle may differ from
that in the descriptions and illustrations.
The original purchase contract documentation
for your vehicle contains a list of all the systems in your vehicle.
Should you have any questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are
important documents and should be kept in the
vehicle. Operating safety
Declarations of conformity
Wireless vehicle components The following information applies to all compo-
nents of the vehicle and the information sys-
tems and communication devices integrated
into the vehicle that receive and/or transmit
radio waves:
The components of this vehicle that receive
and/or transmit radio waves are compliant with
the basic requirements and all other relevant
conditions of Directive 1999/5/EC. You can
obtain further information from any Mercedes-
Benz Service Centre.
Electromagnetic compatibility The electromagnetic compatibility of the vehicle
components has been checked and certified
according to the currently valid version of Reg-
ulation ECE-R 10.
Jack Copy and translation of the original declaration
of conformity:
EC declaration of conformity
1. The signatory, as a representative
Manufacturer:
BRANO a.s.
74741 Hradec nad Moravicí, Opav-
ská 1000,
Czech Republic
ID no.: 64-387-5933
VAT ID no.: CZ64-387-5933 Operating safety
27Introduction Z
Page 33 of 369
Qualified specialist workshop
A qualified specialist workshop has the neces-
sary special skills, tools and qualifications to
correctly carry out any necessary work on your
vehicle. This particularly applies to work rele-
vant to safety.
Observe the notes in the Service Booklet.
Always have the following work carried out at a
qualified specialist workshop:
R work relevant to safety
R service and maintenance work
R repair work
R modifications, installations and conversions
R work on electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre. Vehicle registration
Mercedes-Benz may ask its Service Centres to
carry out technical inspections on certain vehi-
cles. The quality or safety of the vehicle is
improved as a result of the inspection.
Mercedes-Benz can only inform you about vehi-
cle checks if it has your registration data.
It is possible that your vehicle has not yet been
registered in your name in the following cases:
R if your vehicle was not purchased at an
authorised specialist dealer
R if your vehicle has not yet been inspected at a
Mercedes-Benz Service Centre
It is advisable to register your vehicle with a
Mercedes-Benz Service Centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle owner-
ship. You can do this at a Mercedes-Benz Ser-
vice Centre, for example. Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognise certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle:
R the safety notes in this manual
R technical data for the vehicle R
traffic rules and regulations
R laws and safety standards pertaining to motor
vehicles Implied warranty
! Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra- ventions against these instructions are not
covered either by Mercedes-Benz implied
warranty or by the New or Used-Vehicle War- ranty. QR code for rescue card
The QR code is secured in the fuel filler flap and
on the opposite side on the B-pillar. In the event
of an accident, rescue services can use the QR
code to quickly find the appropriate rescue card for your vehicle. The current rescue card con-
tains, in a compact form, the most important
information about your vehicle, e.g. the routing
of the electric cables.
You can find more information under
www.mercedes-benz.de/qr-code. Data stored in the vehicle
Many of the electronic components in your vehi- cle can store data.
These data memories temporarily or perma-
nently store technical information about:
R the vehicle's operating state
R events
R faults
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
This includes, for example:
R operating conditions of system components.
For example, fluid levels.
R status messages concerning the vehicle and
its individual components, e.g. number of
wheel revolutions/speed, deceleration in
movement, lateral acceleration, accelerator
pedal position. 30
Data stored in the vehicleIntroduction
Page 34 of 369
R
malfunctions and defects in important system
components, e.g. lights, brakes.
R vehicle reactions and operating conditions in
special driving situations, e.g. airbag deploy-
ment, intervention of stability control sys-
tems
R ambient conditions, e.g. outside tempera-
ture.
These data are of an exclusively technical nature
and can be used to:
R assist in detecting and rectifying faults and
defects
R analyse vehicle functions, e.g. after an acci-
dent
R optimise vehicle functions
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory
and fault data memory.
Services include, for example:
R repair services
R service processes
R warranty events
R quality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using
special diagnostic testers. You can obtain more information there, if required.
After a fault has been rectified, the information
is deleted from the fault memory or is continu-
ally overwritten.
During vehicle operation, certain situations may
arise in which these technical data – in conjunc-
tion with other information and, if applicable,
after consultation with an approved assessor –
may be linked to an individual person.
Examples include:
R accident reports
R damage to the vehicle
R witness statements
Further additional functions that have been con-
tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for example, vehicle location in the event of an
emergency. Copyright information
General information
Information on licences for free and open-
source software used in your vehicle and its
electronic components is available on the fol-
lowing website:
http://www.mercedes-benz.com/opensource Copyright information
31Introduction Z
Page 55 of 369
you use a Mercedes-Benz Service Centre for this
purpose.
If the front-passenger seat, the seat cover or the
seat cushion are damaged, have the necessary
repair work carried out at a qualified specialist
workshop. Mercedes-Benz recommends that
you use a Mercedes-Benz Service Centre for this purpose.
For safety reasons, Mercedes-Benz recom-
mends that you use only a child restraint system
that has been tested and approved by
Mercedes-Benz in combination with the auto-
matic front-passenger front airbag deactivation
system.
System self-test G
DANGER
If both the PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps do
not light up during the system self-test, the
system is malfunctioning. The front-
passenger front airbag might be triggered
unintentionally or might not be triggered at all in the event of an accident with high deceler-
ation. This poses an increased risk of injury or even fatal injury.
In this case the front-passenger seat may notbe used. Do not install a child restraint system
on the front-passenger seat. Have the auto-
matic front-passenger front airbag deactiva-
tion system checked and repaired immedi-
ately at a qualified specialist workshop. G
WARNING
If the PASSENGER AIRBAG OFF indicator lamp remains lit after the system self-test, the
front-passenger front airbag is disabled. It will not be deployed in the event of an accident. In
this case, the front-passenger front airbag
cannot perform its intended protective func-
tion, e.g. when a person is seated in the front- passenger seat.
That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dash-
board. This poses an increased risk of injury or even fatal injury. When the front-passenger seat is occupied,
always ensure that:
R the classification of the person in the front-
passenger seat is correct and the front-
passenger front airbag is enabled or disa-
bled in accordance with the person in the
front-passenger seat.
R the person is seated properly with a cor-
rectly fastened seat belt.
R the front-passenger seat has been moved
as far back as possible.
If the PASSENGER AIR BAG OFF indicator
lamp remains lit when it should not, the front-
passenger seat may not be used. Do not
install a child restraint system on the front-
passenger seat. Have the automatic front-
passenger front airbag deactivation system
checked and repaired immediately at a quali-
fied specialist workshop. G
WARNING
Objects between the seat surface and the
child restraint system could affect the func-
tion of the automatic front-passenger front
airbag deactivation system. This could result
in the front-passenger front airbag not func-
tioning as intended during an accident. This
poses an increased risk of injury or even fatal injury.
Do not place any objects between the seat
surface and the child restraint system. The
entire base of the child restraint system must always rest on the seat cushion of the front-
passenger seat. The backrest of the forwards-
facing child restraint system must, as far as
possible, be resting on the backrest of the
rear reclining seat. Always comply with the
child restraint system manufacturer's instal-
lation instructions.
After the system self-test, the PASSENGER AIR
BAG OFF or PASSENGER AIR BAG ON indicator
lamp displays the status of the front-passenger
front airbag (Y page 49). If the front-passenger
front airbag is enabled, the PASSENGER AIR
BAG ON indicator lamp lights up for 60 seconds and then goes out. 52
Occupant safetySafety
Page 68 of 369
Always observe the notes in the "Child restraint system" section (Y
page 57) and the child restraint
system manufacturer's installation instructions.
When you remove the child restraint system, you must replace the head restraints again immedi-
ately (Y page 108). All vehicle occupants must adjust their head restraints correctly before begin-
ning the journey.
Legend for the table:
XS eat that is unsuitable for i-Size child restraint systems in the "Universal" category.
i‑US uitable for a forward or rearward-facing i-Size child restraint system in the "Universal" cate-
gory. Seat
Front-
passenger seat Rear seat
Left Centre Right
i‑Size child restraint sys-
tems X i
‑U X i
‑U Recommended child restraint systems
General notes Always observe the information in "Child restraint systems on the front-passenger seat" (Y
page 60)
and in "Suitable positioning of the child restraint system" (Y page 61).
You can obtain further information about the correct child restraint system from any Mercedes-Benz
Service Centre.
Recommended child restraint systems for attaching with the vehicle seat belt Weight categories Manufac-
turer Type Approval number
(E1 ...) Order number
(A 000 ...) 4 Category 0:
up to 10 kg
up to approximately
6 months
Britax Römer BABY SAFE
plus II 04 301146 970 36 00
970 57 00
Category 0+:
up to 13 kg
up to approximately
15 months
Britax Römer BABY SAFE
plus II 04 301146 970 36 00
970 57 00
Category I:
9 kg to 18 kg
between approx-
imately 9 month
sand
4 years Britax Römer DUO plus 04 301133 970 37 00
970 58 00
4
Colour code 9H95. Children in the vehicle
65Safety Z
Page 123 of 369
?
| Switches the front interior lighting/
automatic interior lighting control off
A p Switches the right-hand front reading
lamp on or off
B Switches the automatic interior lighting con-
trol on
Rear compartment control panel Vehicles with a panorama sliding sunroof
:
p Switches the reading lamp on or off Vehicles without a panorama sliding sunroof
: p Switches the left-hand reading lamp
on/off
; p Switches the right-hand reading lamp
on/off Interior lighting control
General notes In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time
except for when the key is in key position 2in
the ignition lock. The colour and brightness for the ambient light-
ing may be set via the multimedia system; see
the separate operating instructions.
Automatic interior lighting control X
To switch on: set the switch to centre posi-
tion B.
X To switch off: set the switch to the |
position.
The interior lighting automatically switches on if you:
R unlock the vehicle
R open a door
R remove the key from the ignition lock
The interior lighting is switched on for a short
time when the key is removed from the ignition lock. This delayed switch-off can be adjusted via
the multimedia system; see the separate oper-
ating instructions. Replacing bulbs
Important safety notes
G
WARNING
Bulbs, lamps and plug connectors can
become very hot during use. When replacing a bulb, you could burn yourself on these com-
ponents. There is a risk of injury.
Allow these components to cool down before replacing the bulb.
Do not use a bulb if it has been dropped or if its
glass has been scratched.
The bulb may explode if:
R you touch it
R it is hot
R you drop it
R you scratch it
Use bulbs only in closed lamps that have been
designed for this purpose. Fit only spare bulbs of the same type and the specified voltage.
Marks on the glass reduce the service life of the bulbs. Do not touch the glass tube with your
bare hands. If necessary, clean the glass tube
when cold with alcohol or spirit and rub it off
with a lint-free cloth. 120
Replacing bulbsLights and windscreen wipers
Page 129 of 369
X
Slide catch ;in the direction of arrow =
until it engages in the locking position with a
noticeable click.
X Make sure that the wiper blade sits correctly.
X Fold the wiper arm back onto the windscreen. X
Remove protective film :of the service indi-
cator on the tip of the wiper blade.
If the colour of the service indicator changes
from black to yellow, the wiper blades should be replaced.
i The duration of the colour change varies
depending on the usage conditions. Replacing the rear window wiper blade Removing a wiper blade
X
Vehicles without KEYLESS-GO or KEY-
LESS-GO start function: remove the key
from the ignition lock.
X Vehicles with KEYLESS-GO or KEYLESS-
GO start function: switch off the engine.
X Fold wiper arm ?away from the rear window.
X Press both release clips ;.
X Fold wiper blade :in the direction of
arrow =away from wiper arm ?.
X Remove wiper blade :in the direction of
arrow A.
Fitting a wiper blade X
Position new wiper blade :with recess B
on lug A.
X Fold wiper blade :in the direction of arrow
= onto the wiper arm until retaining clips ;
engage in bracket ?.
X Make sure that wiper blade :is seated cor-
rectly.
X Fold the wiper arm back onto the rear win-
dow. 126
Windscreen wipersLights and windscreen wipers
Page 131 of 369
Overview of climate control systems
General notes
Observe the settings recommended on the fol-
lowing pages. Otherwise, the windows could
mist up.
To prevent the windows from misting up:
R switch off climate control only briefly
R activate air-recirculation mode only briefly
R activate the "Cooling with air dehumidifica-
tion" function
R activate the "Windscreen demisting" function
briefly, if required
The air-conditioning system or THERMOTRONIC automatic climate control regulates the temper-ature and the humidity of the vehicle interior andfilters undesirable substances from the air.
The air-conditioning system or THERMOTRONIC automatic climate control can only be operatedwhen the engine is running. Optimum operation
is only achieved with the side windows and pan- orama sliding sunroof closed.
The "Residual heat" function can only be
switched on or off if the ignition is switched off
(Y page 137).
Always keep the ventilation flaps behind the
side panelling clear (Y page 122). Otherwise the
vehicle will not be ventilated correctly.
i Ventilate the vehicle for a brief period during
warm weather, e.g. using the convenience
opening feature (Y page 98). This will speed up the cooling process and the desired inte-
rior temperature will be reached more
quickly.
i The integrated filter filters out most parti-
cles of dust and soot and completely filters
out pollen. With THERMOTRONIC automatic
climate control, gaseous pollutants and
odours will also be reduced. A clogged filter
reduces the amount of air supplied to the
vehicle interior. For this reason, you should
always observe the interval for replacing the
filter, which is specified in the Service Book-
let. As this depends on environmental condi-
tions, e.g. heavy air pollution, the interval may be shorter than stated in the Service Booklet.
i Vehicles with auxiliary heating:
Under
certain environmental conditions, the resid-
ual heat function may be activated automati-
cally an hour after the ignition key has been
removed in order to dry the automatic climate control. The blue LED on the rocker switch in
the centre console lights up when the active
function to dry the automatic climate control is on. The vehicle is then ventilated for
30 minutes.
Vehicles without auxiliary heating: Under
certain environmental conditions, the resid-
ual heat function may be activated automati-
cally an hour after the ignition key has been
removed in order to dry the automatic climate control. The vehicle is then ventilated for
30 minutes. 128
Overview of climate control systemsClimate control
Page 172 of 369
If your seat belt is not fastened, the following
conditions must be fulfilled for the electric park- ing brake to be released automatically:
R the driver's door is closed
R you are shifting from transmission position
j or have previously driven at speeds
greater than 3 km/h
Ensure that you do not depress the accelerator
pedal unintentionally. Otherwise, the parking
brake will be released and the vehicle will start
to move.
Emergency braking The vehicle can also be braked during an emer-
gency by using the electric parking brake.
X While the vehicle is in motion, push handle :
of the electric parking brake (Y page 168).
The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer the electric parking brake
handle :is depressed, the greater the brak-
ing force.
During braking:
R a warning tone sounds
R the Release parking brake
Release parking brake message
appears
R the red !indicator lamp in the instrument
cluster flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is applied. Parking up the vehicle
If you leave the vehicle parked up for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked up for longer than
six weeks, it may suffer from lack of use.
X Contact a qualified specialist workshop and
seek advice.
i You can obtain information on trickle charg-
ers from a qualified specialist workshop. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
Drive sensibly – save fuel Observe the following tips to save fuel:
R The tyres should always be inflated to the rec-
ommended tyre pressure.
R Remove unnecessary loads.
R Remove roof racks when they are not needed.
R Warm up the engine at low engine speeds.
R Avoid frequent acceleration or braking.
R Have all maintenance work carried out as
indicated by the service intervals in the Ser-
vice Booklet or by the service interval display.
Fuel consumption also increases when driving in cold weather, in stop-start traffic, on short jour-
neys and in hilly terrain. ECO display
The ECO display shows you how economical
your driving style is. The ECO display assists you in achieving the most economical driving style
for the selected settings and prevailing condi-
tions. Consumption can be significantly influ-
enced by your driving style. :
Acceleration
; Coasting Driving tips
169Driving and parking Z
Page 176 of 369
Off-road driving
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn on a steep incline, the vehicle could slip
sideways, tip and overturn. There is a risk of
an accident.
When driving on an incline, drive into the line of fall (upwards or downwards in a straight
line) and do not turn. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
kerb or an unpaved road
R you drive too quickly over an obstacle, e.g.
a kerb, slowing thresholds or a pothole in
the road
R a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, underbody,
chassis parts, wheels or tyres could be dam-
aged without the damage being visible. Com- ponents damaged in this way can unexpect-
edly fail or, in the case of an accident, no lon-
ger withstand the strain they are designed to withstand.
If the underbody panelling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody panelling. If these materials
come into contact with hot parts of the
exhaust system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If, on continuing your jour-
ney, you notice that driving safety is impaired, stop the vehicle immediately, paying atten-
tion to road and traffic conditions. In such
cases, consult a qualified specialist work-
shop.
The vehicle is only designed for easily negotiable
off-road terrain and poor road surfaces.
When driving off-road, substances such as sand, mud and water or water mixed with oil may get
into the brakes. This may lead to a reduction in
braking performance or total brake failure as a
result of increased wear. The braking charac-
teristics will vary depending on the substances
that get into the brakes. Clean the brakes after
driving off-road. If you notice grinding noises or
a reduction in braking performance, have the
brake system checked at a qualified specialist
workshop immediately. Adapt your driving style to the altered braking characteristics.
Driving off-road increases the possibility of dam-
age to the vehicle, which may cause assemblies
or systems to fail. Adapt your driving style to the conditions of the terrain. Drive carefully. Have
vehicle damage rectified immediately at a quali- fied specialist workshop.
Do not shift into transmission position iwhen
driving off-road. You could lose control of the
vehicle if you attempt to brake the vehicle using
the service brake. If the gradient is too steep for your vehicle, back up in reverse gear.
General notes H
Environmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section before driving your vehicle off- road.
Off-road driving is only possible with the
ON&OFFROAD package.
The following driving systems are specially
adapted for driving over easily negotiable off-
road terrain:
R Off-road program (Y page 192)
R Off-road ABS (Y page 68)
R Off-road 4ETS (Y page 72)
R Off-road ESP ®
(Y page 74)
R DSR (Downhill Speed Regulation)
(Y page 190) Driving tips
173Driving and parking Z