check engine MERCEDES-BENZ GLA SUV 2017 User Guide

Problem
Possible causes/consequences and
M
MSolutions There is a fault with KEYLESS-GO.
X Lock or unlock the vehicle using the remote control function of the
key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle cannot be locked or unlocked even using the remote
control function: X Unlock (Y page 88) or lock (Y page 88) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. The engine cannot be
started using the key. The on-board voltage is too low
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary (Y page 324).
or
X Jump-start the vehicle (Y page 325).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is in
the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is weak or discharged.
X Check the key battery (Y page 82) and replace if necessary
(Y page 82).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Key
85Opening and closing Z

:
Release lever
; To adjust the steering wheel height
= To adjust the steering wheel position (fore-
and-aft adjustment)
X Push release lever :down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired posi-
tion.
X Push release lever :up as far as it will go.
The steering column is locked.
X Check that the steering column is locked.
When doing so, try to push the steering wheel
up or down or try to move it in the fore-and-aft
direction. Mirrors
Rear-view mirror
X
Anti-dazzle mode: pivot anti-dazzle
switch :forwards or back. Exterior mirrors
Adjusting the exterior mirrors G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
The exterior mirrors reduce the size of the
image. Objects visible in the mirrors are
closer than they appear. You could misjudge
the distance from road users driving behind
you when changing lanes, for instance. There is a risk of an accident.
You should therefore always look over your
shoulder to determine the actual distance
from road users driving behind you. X
Turn the key to position 1or2 in the igni-
tion lock (Y page 144).
X Exterior mirror on the front-passenger side:
press button ;.
Exterior mirror on the driver's side: press but-
ton :.
The indicator lamp in the corresponding but-
ton lights up in red.
The indicator lamp goes out again after some
time. You can adjust the selected exterior 112
MirrorsSeats
, steering wheel and mirrors

R
the remote control being in an unfavourable
position in relation to the vehicle
R transmitting from an enclosed space
If the remote control battery is low, the battery
symbol on the left of the display is shown as
empty. Replace the remote control battery and
observe the important safety notes when doing so (Y page 140).
Activating/deactivating the auxiliary
heating or auxiliary ventilation Remote control
:
Display
; u Switches the auxiliary heating or aux-
iliary ventilation on
Checks the status
= . Sets the departure time
? ^ Switches the auxiliary heating or aux-
iliary ventilation off
A , Sets the departure time
X To switch on: press and hold the ubut-
ton.
ON is shown in the remote control display.
X To switch off: press and hold the ^but-
ton.
OFF is shown in the remote control display.
Checking the status of the auxiliary heat-
ing or auxiliary ventilation
X Briefly press the ubutton.
The following messages may appear on the dis- play: Display Meaning
The auxiliary heating or
auxiliary ventilation is
deactivated. The auxiliary ventilation is
activated. The number on
the display shows the
remaining time (in
minutes) for the auxiliary
ventilation.
The auxiliary heating is
activated. The number on
the display shows the
remaining time (in
minutes) for the auxiliary
heating.
A departure time has been
activated. The departure
time appears on the dis-
play. A departure time has been
activated. The auxiliary
ventilation is currently
activated. The number on
the display shows the
remaining time (in
minutes) for the auxiliary
ventilation. If the vehicle is
not started after this time, the running time is
increased by five minutes. A departure time has been
activated. The auxiliary
heating is currently activa-
ted. The number on the
display shows the remain-
ing time (in minutes) for
the auxiliary heating. If the
vehicle is not started after this time, the running time
is increased by five
minutes. If the engine has not yet reached operating tem-
perature when it is started, the auxiliary heating running time is increased. The auxiliary heating
continues to run until the operating temperature
is reached. If this is the case, the ysymbol
appears in the remote control display and the
running time is zero minutes.
Setting the departure time
Make sure that the time set in the vehicle is
correct before setting the departure time (see
the separate operating instructions). Otherwise, the auxiliary heating may activate at the wrong Operating the climate control systems
139Climate control Z

!
Do not warm up the engine when the vehicle
is stationary. Drive off immediately. Avoid
high engine speeds and driving at full throttle
until the engine has reached its operating
temperature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta- tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
! Mercedes-AMG vehicles:
avoid full-load
operation and engine speeds greater than
5000 rpm when the engine is cold. This will
help to protect the engine and maintain
smooth engine operation. Key positions
Key g
To remove the key
1 Power supply for some consumers, such as
the windscreen wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the vehicle
Vehicles with manual transmission: the
steering is locked when the key is taken out of
the ignition lock.
i If the key does not belong to the vehicle, it
can still be turned in the ignition lock. How-
ever, the ignition will not be switched on. The engine cannot be started. Start/Stop button General notes
Vehicles with KEYLESS-GO are equipped with
keys featuring an integrated KEYLESS-GO func- tion and a detachable Start/Stop button.
A check that periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehicle.This occurs, for example, when the engine is
started.
When you insert the Start/Stop button in the
ignition lock, the system needs approximately
two seconds of recognition time. You can then
use the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different key
positions in the ignition lock. Pre-requisite for
this is that:
R you do not depress the brake pedal (vehicles
with automatic transmission)
R you do not depress the clutch pedal (vehicles
with manual transmission)
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately (vehicles with automatic transmission).
If you depress the clutch pedal and press the
Start/Stop button, the engine starts immedi-
ately (vehicles with manual transmission).
To start the vehicle without actively using the
key:
R the Start/Stop button must be inserted in the
ignition lock
R the key must be in the vehicle
R the vehicle must not be locked with the key or
KEYLESS-GO (Y page 80)
Do not keep the KEYLESS-GO key:
R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal foil
R inside metallic objects, e.g. a metal case
This can affect the functionality of KEYLESS-GO.
If you lock the vehicle with the key's remote
control or with KEYLESS-GO, after a short time:
R you will no longer be able to switch on the
ignition with the Start/Stop button
R you will no longer be able to start the engine
with the Start/Stop button until the vehicle is
unlocked again 144
DrivingDriving and parking

G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes Vehicles with a petrol engine:
the engine runs
at a higher engine speed during the cold start
procedure so that the catalytic converter can
reach operating temperature more quickly. The
sound of the engine may change as a result.
Manual transmission You can only start the engine when the clutch
pedal is fully depressed.
X Depress the brake pedal and keep it
depressed.
X Depress the clutch pedal fully.
X Engage neutral i.
Automatic transmission X
Shift the transmission to position j
(Y page 155).
The transmission position indicator in the
multifunction display shows P(Y page 155).
i You can start the engine in transmission
position jand i. Starting procedure using the key To start the engine using the key instead of the
Start/Stop button, pull the Start/Stop button
out of the ignition lock.
X To start a diesel engine: turn the key to
position 2in the ignition lock (Y page 144).
The % preglow indicator lamp in the instru-
ment cluster lights up.
X Turn the key to position 3in the ignition lock
(Y page 144) and release it as soon as the
engine is running.
Starting procedure using the Start/
Stop button The Start/Stop button can be used to start the
vehicle manually without inserting the key in the
ignition lock. The key must be in the vehicle and the Start/Stop button must be inserted in the
ignition lock. This mode for starting the engine
manually operates independently of the ECO
start/stop automatic engine start function.
You can start the engine if a valid key is in the
vehicle. Switch off the engine and always take
the key with you when leaving the vehicle, even
if you leave it for only a short time. Observe the important safety notes.
X Vehicles with automatic transmission:
depress the brake pedal and keep it
depressed.
X Vehicles with manual transmission:
depress the clutch pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 144).
Vehicles with a petrol engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts. Pulling away
General notes G
WARNING
Vehicles with automatic transmission:
If the engine speed is above the engine idling speed and you then engage transmission 146
DrivingDriving and parking

Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 325).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to excessively high thermal load.
X Allow the starter motor to cool down for approximately two minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Vehicles with a petrol
engine:
The engine is not running
smoothly and is misfir-
ing. The engine electronics or a mechanical component of the engine
management system is malfunctioning.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X Have the cause rectified immediately at a qualified specialist work-
shop. The coolant temperature
display is showing more
than 120 †. The coolant warning lamp may also
be on and a warning tone
may sound. The coolant level is too low. The coolant is too hot and the engine is not
being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 305). Observe the warning notes
as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty. The
coolant is too hot and the engine is not being cooled sufficiently.
X If the coolant temperature is below 120 †, you can continue driving
to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in moun-
tainous terrain and stop-start traffic. DYNAMIC SELECT button (all vehicles
except Mercedes-AMG vehicles)
Use the DYNAMIC SELECT button to change the drive program. Depending on the drive program
selected, the following vehicle characteristics
will change:
R the drive (engine and transmission manage-
ment)
R the suspension (vehicles with adjustable
damping)
R the steering R
the availability of the ECO start/stop function
R the climate control
If the ignition is switched off for less than four
hours, the previously selected drive program is
activated when the engine is next started. If the ignition is switched off for more than four hours,
drive program Cis activated when the engine is
next started. DYNAMIC SELECT button (all vehicles except Mercedes-AMG vehicles)
151Driving and parking Z

DIRECT SELECT lever
Overview of transmission positions j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
All vehicles (except Mercedes-AMG vehi-
cles): the DIRECT SELECT lever is on the right of
the steering column.
For information on the selector lever in
Mercedes-AMG vehicles (Y page 156).
The DIRECT SELECT lever always returns to its
original position. The current transmission posi-
tion j,k,iorh is shown in the transmis-
sion position display in the multifunction display (Y page 155).
Transmission position and drive pro-
gram display The current transmission position and drive pro-
gram appear on the multifunction display. :
Transmission position
; Gear
= Drive program display
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display on the mul-
tifunction display is not working, you should pull away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position
hand
drive program Eor S.
Engaging park position P !
If the engine speed is too high or the vehicle
is coasting, do not shift the automatic trans-
mission directly from htok, from ktoh
or directly to j. Otherwise, the automatic
transmission may be damaged.
X Push the DIRECT SELECT lever switch in the
direction of arrow j.
Transmission position display jis shown in
the multifunction display.
When you have engaged park position j, make
sure that the transmission position display
shows jin the multifunction display.
You can only engage park position jwhen the
vehicle is stationary.
Depressing the brake and pushing the DIRECT
SELECT lever up or down disengages the park-
ing lock. The transmission is in neutral i.
At transmission fluid temperatures below
Ò20 †, you can only shift out of park position j
into another transmission position when the
engine is running.
In order to shift from park position jdirectly
into korh:
R depress the brake pedal and
R push the DIRECT SELECT lever up or down
past the first point of resistance
Engaging park position P automatically Park position
jis automatically engaged if:
R you switch off the engine using the key and
remove the key
R you switch off the engine using the key or
using the Start/Stop button and open the
driver's door or front-passenger door
R you open the driver's door when the vehicle is
stationary or when driving at a very low speed and the transmission is in position hork
Under certain conditions, the automatic trans-
mission shifts to transmission position jauto-
matically if the HOLD function or Distance Pilot DISTRONIC is activated. Observe the informa-
tion on the HOLD function (Y page 187) and
Distance Pilot DISTRONIC (Y page 183). Automatic transmission
155Driving and parking Z

i
Neutral
h Drive
Transmission position and drive pro-
gram display The current transmission position and drive pro-
gram appear on the multifunction display. :
Transmission position display
; Drive program display
If the transmission position display on the mul-
tifunction display is not working, you should pull away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position hand
drive program Cor S.
Engaging park position P X
When the vehicle is stationary, press but-
ton :.
Engaging reverse gear R !
Only move the automatic transmission to
k when the vehicle is stationary.
X Depress the brake pedal and keep it
depressed.
X Push the selector lever forwards past the first
point of resistance. Transmission positions
B Park position
This safeguards the vehicle against
rolling away when stopped.
Only shift the transmission to posi-
tion
jwhen the vehicle is station-
ary. The parking lock should not be
used as a brake when parking. In
order to secure the vehicle, always
apply the electric parking brake in
addition to the parking lock.
In the event of a malfunction of the
vehicle's electronics, the transmis-
sion may lock in position j. Have
the vehicle electronics checked
immediately at a qualified specialist
workshop.
Park position jis automatically
engaged if:
R you switch off the engine using the
key and remove the key
R you switch off the engine using the
key or using the Start/Stop button
and open the driver's door or front- passenger door
R you open the driver's door when
the vehicle is stationary or when
driving at a very low speed and the
transmission is in position hor
k C Reverse gear
Only shift the transmission into posi-
tion kwhen the vehicle is station-
ary. Automatic transmission
157Driving and parking Z

Kickdown
X
For maximum acceleration, depress the
accelerator pedal beyond the pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
X Shift back up once the desired speed is
reached.
During kickdown, you cannot shift gears using
the steering wheel gearshift paddles. If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving.
Mercedes-AMG vehicles: it is only possible to
use kickdown in temporary manual drive pro-
gram M. When manual drive program Mis selec-
ted permanently, kickdown is not possible. Problems with the transmission
Problem
Possible causes/consequences and
M MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. The acceleration ability
is deteriorating.
The transmission no lon-
ger shifts into all of the
gears.
Reverse gear can no lon-
ger be engaged. The transmission is in emergency mode.
X Stop.
X Shift the transmission to position j.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position h.
X Have the transmission checked at a qualified specialist workshop
immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek
immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion. Refuelling
163Driving and pa rking
Z

Automatic transmission
X
Apply the electric parking brake.
X All vehicles (except Mercedes-AMG vehi-
cles): shift the transmission to position j.X
Mercedes-AMG vehicles: press button:.
X With the key: turn the key to position gin
the ignition lock and remove it.
The immobiliser is activated.
X With the Start/Stop button: press the
Start/Stop button (Y page 144).
The engine stops and all the indicator lamps
on the instrument cluster go out.
If the driver's door is closed, this is the same
as key position 1. If the driver's door is open,
this is the same as key position g, i.e. the
key having been removed.
If you switch the engine off with the transmis-
sion in position korh, the automatic trans-
mission shifts to iautomatically.
With the key: if you then open the driver's door
or the front-passenger door or remove the key
from the ignition, the automatic transmission
shifts to jautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to jauto-
matically.
If you want the automatic transmission to
remain in neutral i, e.g. when having the vehi-
cle cleaned in an automatic car wash with a
towing system:
X Vehicles with the Start-Stop button:
remove the Start-Stop button from the igni-
tion lock.
X Insert the key into the ignition lock.
X All vehicles: switch the ignition on. X
Depress the brake pedal and keep it
depressed.
X Engage neutral i.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or the system is malfunc-
tioning, it may not be possible to apply the
released parking brake. X If this is the case, park the vehicle only on
level ground and secure it to prevent it from
rolling away.
X Vehicles with automatic transmission:
shift the transmission to position
j.
X Vehicles with manual transmission:
engage first gear.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if
there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake carries out a function check at regular intervals when the engine is
switched off. Noises that occur are normal. Parking
167Driving and pa rking Z