phone MERCEDES-BENZ GLA SUV 2017 User Guide
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Key
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the key: R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal foil
R inside metallic objects, e.g. a metal case
Vehicles with KEYLESS-GO start function: do
not keep the key in the luggage compartment. Otherwise, the key may not be detected, e.g.
when starting the engine using the Start/Stop
button.
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the outside, the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 78). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. You can open the rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 67).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 76). Key functions
:
& Locks the vehicle
; F Opens the tailgate
= % Unlocks the vehicle
X To unlock centrally: press the%button. Key
79Opening and closing Z
Page 147 of 369

!
Do not warm up the engine when the vehicle
is stationary. Drive off immediately. Avoid
high engine speeds and driving at full throttle
until the engine has reached its operating
temperature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta- tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
! Mercedes-AMG vehicles:
avoid full-load
operation and engine speeds greater than
5000 rpm when the engine is cold. This will
help to protect the engine and maintain
smooth engine operation. Key positions
Key g
To remove the key
1 Power supply for some consumers, such as
the windscreen wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the vehicle
Vehicles with manual transmission: the
steering is locked when the key is taken out of
the ignition lock.
i If the key does not belong to the vehicle, it
can still be turned in the ignition lock. How-
ever, the ignition will not be switched on. The engine cannot be started. Start/Stop button General notes
Vehicles with KEYLESS-GO are equipped with
keys featuring an integrated KEYLESS-GO func- tion and a detachable Start/Stop button.
A check that periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehicle.This occurs, for example, when the engine is
started.
When you insert the Start/Stop button in the
ignition lock, the system needs approximately
two seconds of recognition time. You can then
use the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different key
positions in the ignition lock. Pre-requisite for
this is that:
R you do not depress the brake pedal (vehicles
with automatic transmission)
R you do not depress the clutch pedal (vehicles
with manual transmission)
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately (vehicles with automatic transmission).
If you depress the clutch pedal and press the
Start/Stop button, the engine starts immedi-
ately (vehicles with manual transmission).
To start the vehicle without actively using the
key:
R the Start/Stop button must be inserted in the
ignition lock
R the key must be in the vehicle
R the vehicle must not be locked with the key or
KEYLESS-GO (Y page 80)
Do not keep the KEYLESS-GO key:
R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal foil
R inside metallic objects, e.g. a metal case
This can affect the functionality of KEYLESS-GO.
If you lock the vehicle with the key's remote
control or with KEYLESS-GO, after a short time:
R you will no longer be able to switch on the
ignition with the Start/Stop button
R you will no longer be able to start the engine
with the Start/Stop button until the vehicle is
unlocked again 144
DrivingDriving and parking
Page 222 of 369

Left control panel
=
; R
Calls up the menu and menu bar 9
: Press briefly:
R Scrolls through lists
R Selects a submenu or function
R In the Audio
Audio menu: selects the previous or next station, when the preset list
or station list is active, or an audio track or video scene
R In the Tel
Tel (telephone) menu: switches to the phone book and selects a name
or telephone number 9
: Press and hold:
R
In the Audio
Audio menu: selects a preset list or a station list in the desired fre-
quency range, or an audio track or video scene using rapid scrolling
R In the Tel Tel(Telephone) menu: starts rapid scrolling if the phone book is open a R
Confirms the selection or display message
R In the Tel
Tel(Telephone) menu: switches to the telephone book and starts
dialling the selected number % Press briefly:
R Back
R Vehicles with Audio 20: switches off voice-operated control for navigation
(see the manufacturer's operating instructions)
R Vehicles with COMAND Online: switches off LINGUATRONIC (see the sepa-
rate operating instructions)
R Hides display messages or calls up the last Trip Tripmenu function used
R Exits the telephone book/redial memory % Press and hold:
R
Calls up the standard display in the Trip Tripmenu Right control panel
ó R
Vehicles with Audio 20:
Switches on voice-operated control for navigation (see the manufacturer's
operating instructions)
R Vehicles with COMAND Online:
Switches off LINGUATRONIC (see the separate operating instructions) 8 R
Switches sound on/off WX R
Adjusts the volume Displays and operation
219On-board computer and displays Z
Page 223 of 369

~ R
Rejecting or ending a call
R Exits the telephone book/redial memory 6 R
Makes or accepts a call
R Switches to the redial memory Multifunction display
:
Permanent display: outside temperature or
speed (Y page 229)
; Time
= Text field
? Menu bar
A Drive program (Y page 155)
B Transmission position (Y page 157)
Vehicles with manual transmission: the indica-
tors in the lower part of the multifunction display
differ from those shown here.
For Mercedes-AMG vehicles, the indicators in
the lower and upper part of the multifunction
display differ from those shown here.
X To display menu bar ?: press the=
or ; button on the steering wheel.
If you do not press the buttons any longer,
menu bar ?is faded out after a few seconds.
Text field =shows the selected menu or sub-
menu as well as display messages.
i Set the time using the multimedia system;
see the separate operating instructions. The following messages may appear in the
multifunction display:
R ZGearshift recommendation for manual
transmission (Y page 154) or for automatic
transmission (manual gearshifting)
(Y page 161)
R j Parking Pilot (Y page 196)
R ¯ Cruise control (Y page 176)
R È Limiter (Y page 186)
R _ Adaptive Highbeam Assist
(Y page 118)
R è ECO start/stop function (Y page 148)
R ë HOLD function (Y page 186)
R DSR
DSR Downhill Speed Regulation
(Y page 190)
R 120 km/h! 120 km/h! Maximum permissible speed
exceeded (only for certain countries) Menus and submenus
Menu overview
Using the =or; button on the steering
wheel, open the menu bar.
Operating the on-board computer (Y page 218).
Depending on the equipment fitted in the vehi-
cle, you can call up the following menus:
R Trip Trip menu (Y page 221)
R Navi
Navi menu (navigation instructions)
(Y page 222)
R Audio
Audio menu (Y page 223)
R Tel Tel menu (telephone) (Y page 225)
R Assist. Assist. menu (assistance) (Y page 226)
R Serv.
Serv. menu (Y page 228)
R Settings
Settings menu (settings) (Y page 228)
R AMG
AMG menu (Mercedes-AMG vehicles)
(Y page 231)
The displays for the Audio
Audio,Navi
NaviandTel
Tel menus
may differ slightly to those in your vehicle.
The examples given in this Owner's Manual
apply to vehicles equipped with COMAND
Online. 220
Menus and submenusOn-board computer and displays
Page 228 of 369

Telephone menu
Introduction G
WARNING
If you operate information and communica-
tion equipment integrated in the vehicle when driving, you could be distracted from the traf-
fic situation. This could also cause you to lose control of the vehicle. There is a risk of an
accident.
Only operate this equipment when the traffic
situation permits. If you cannot be sure of this,
stop the vehicle paying attention to road and
traffic conditions and operate the equipment
with the vehicle stationary.
When using the phone, you must observe the
legal requirements for the country in which you
are currently driving.
X Switch on the mobile phone (see the manu-
facturer's operating instructions).
X Switch on the multimedia system; see the
separate operating instructions.
X Insert the mobile phone into the bracket
(Y page 300).
or
X Establish a Bluetooth ®
connection to the mul-
timedia system; see the separate operating
instructions.
X Establish a Bluetooth ®
connection to the mul-
timedia system; see the separate operating
instructions.
X Press the =or; button on the steering
wheel to select the Tel
Tel menu.
You will see one of the following display mes-
sages on the multifunction display: R Telephone ready Telephone ready or the name of the net-
work provider: the mobile phone has found a network and is ready to receive.
R Telephone
Telephone No
Noservice
service: there is no network
available or the mobile phone is searching for
a network.
i You can obtain further information about
suitable mobile phones and connecting
mobile phones via Bluetooth ®
:
R at any Mercedes-Benz Service Centre
R on the Internet at http://www.mercedes-
benz.com/connect Accepting a call If someone calls you when you are in the
Tel Tel
menu, a display message appears in the multi-
function display.
You can accept a call at any time, even if you are
not in the Tel
Tel menu.
X Press the 6button on the steering wheel
to accept an incoming call.
Rejecting or ending a call You can reject or end a call any time even if you
are not in the Tel Telmenu.
X Press the ~button on the steering wheel
to reject or end an incoming call.
Selecting an entry in the telephone
book X
Press the =or; button on the steering
wheel to select the Tel Telmenu.
X Press the 9,:ora button to
switch to the phone book.
X Authorise access to the phone book on the
phone.
X Press the 9or: button to select the
desired name.
or
X To begin rapid scrolling: press and hold the
9 or: button for longer than one sec-
ond.
Rapid scrolling stops when you release the
button or reach the end of the list.
X If only one telephone number is stored for
a name: press the 6ora button to
start dialling.
or
X If there is more than one number for a
particular name:
press the6ora
button to display the numbers.
X Press the 9or: button to select the
number you want to dial.
X Press the 6ora button to start dial-
ling.
or
X If you do not want to make the call: press
the ~ or% button. Menus and submenus
225On-board computer and displays Z
Page 266 of 369

Display messages
Possible causes/consequences and
M
MSolutions Ð
Steering malfunc‐ Steering malfunc‐
tion See Owner's tion See Owner's
Manual Manual The electric steering lock is malfunctioning.
G WARNING
The steering may be locked by the electric steering lock.
There is a risk of an accident.
X Stop the vehicle safely as soon as possible, paying attention to road
and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Do not drive on.
X Consult a qualified specialist workshop. _
Before Before
starting
starting the
the
engine, turn the
engine, turn the
steering wheel. steering wheel. The electric steering lock was unable to unlock the steering.
X Remove the key from the ignition lock.
X To unlock the steering, move the steering wheel slightly.
X Insert the key into the ignition lock again. Telephone
Telephone
No
Noservice
service Your vehicle is outside the mobile phone network provider's trans-
mitter/receiver range.
X Wait until the mobile phone operational readiness symbol appears
in the multifunction display. ¥
Top up washer fluid Top up washer fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Top up the washer fluid (Y page 306).Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Consult a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Consult a qualified specialist workshop. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key Key
does
does not
notbelong
belong
to vehicle
to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. Â
Change Change
key
keybatteries
batteries The key battery is discharged.
X Change the battery(Y page 82). Display
messages
263On-board computer and displays Z
Page 283 of 369

The route calculation includes roads which
require you to pay a usage fee (toll).
R Use vignette roads Use vignette roads (not available in all
countries)
The route calculation includes roads which
require you to pay a time-based fee (vignette).
A vignette allows temporary use of the route
network, e.g. 10 days or 1 year.
Entering an address Multimedia system:
X Select Navi NaviQNavigation Navigation.
The map displays the current vehicle position.
X Slide 6the controller.
X Select Destination
Destination QAddress entryAddress entry.
Enter an address, e.g. as follows:
R town or postcode, street, house number
R country, town or postcode
R town or postcode, centre
R street, town or postcode, junction
X Select Town
Town.
The town in which the vehicle is currently
located (current vehicle position) is at the top.
Below this, you will see locations for which
route guidance has already been carried out.
X Enter the town.
The Gsymbol: the location is contained on
the digital map multiple times.
X To switch to the list: slide5the control-
ler.
X Select the location.
If available, the postcode is shown. If there
are different postcodes available for the loca-
tion, the corresponding digits are displayed
with an X
X.
X Enter the street and house number.
The address is in the menu.
Further options for destination entry:
R search for a keyword
The keyword search finds destinations using
fragments of words.
R select the last destination
R select a contact
R select a POI
You can search for a POI by location, name or
telephone number.
R select destination on the map
R enter intermediate destination You can map the route to the destination
yourself with up to four intermediate destina-
tions.
R select travel guide destination (only available
for selected European countries)
R select destinations from Mercedes-Benz
Apps
R select geo-coordinates
Calculating the route Requirement: the address has been entered and
is in the menu.
X Select Start StartorContinue
Continue.
The route is calculated with the selected route
type and the selected route options.
If route guidance has already been activated,
a prompt will appear asking whether you wish to end the current route guidance.
X Select Cancel Cancel current
current route
route guidance
guidance or
Set as intermediate destination
Set as intermediate destination .
Cancel current route guidance
Cancel current route guidance cancels
the current route guidance and starts route
calculation to the new destination.
Set as intermediate destination
Set as intermediate destination adds
the new destination in addition to the existing destination and opens the intermediate des-
tinations list. Connecting a mobile phone (COMAND
Online)
Requirements For telephony via the Bluetooth
®
interface, a
Bluetooth ®
-capable mobile phone is required.
The mobile phone must support Hands-Free
Profile 1.0 or above.
Multimedia system:
X Select Vehicle
VehicleQSystem set‐ System set‐
tings tingsQActivate Bluetooth Activate Bluetooth.
X Activate Bluetooth ®
O.
Mobile phone:
X Activate Bluetooth ®
and, if necessary, Blue-
tooth ®
visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth ®
device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile 280
Operating systemMultimedia system
Page 284 of 369

phone, change the device name (see the man-
ufacturer's operating instructions).
If the mobile phone supports the PBAP (Phone
Book Access Profile) and MAP (M essage
Access Profile) Bluetooth ®
profiles, the follow-
ing information will be transmitted after you
connect:
R Telephone book
R Call lists
R Text messages and e-mails
i Further information on suitable mobile
phones can be found at: http://
www.mercedes-benz.com/connect
Searching for and authorising (connect- ing) a mobile phone Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorise (con-
nect) it. Depending on the mobile phone, author- isation takes place by means of Secure Simple
Pairing or by entering a passkey. The multimedia
system automatically makes the procedure that is relevant for your mobile phone available. The
mobile phone is always connected automati-
cally after authorisation. Further information on
using a mobile phone with the multimedia sys-
tem (see the Digital Owner's Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the manufacturer's operating instructions).
Only one mobile phone can be connected to the
multimedia system at any one time.
Searching for a mobile phone
Multimedia system:
X Select Tel/
Tel/®Q Connect Connect
device
device QSearch for phonesSearch for phones QStartStart
search
search .
The available mobile phones are displayed. Symbols in the device list Sym-
bol Explanation
Ï
New mobile phone found, not yet
authorised.
Ñ
Mobile phone is authorised, but is
not connected.
#
Mobile phone is authorised and
connected.
Connecting the mobile phone
Authorisation using Secure Simple Pairing:
X Select the mobile phone.
A code is displayed in the multimedia system
and on the mobile phone.
X If codes match: selectYes Yeson the multimedia
system.
X Confirm the code on the mobile phone.
Depending on the mobile phone used, con-
firm the connection to the multimedia system
and for the PBAP and MAP Bluetooth ®
pro-
files. The prompt to confirm may take up to
two minutes to be displayed (see the manu-
facturer's operating instructions).
X If the codes are different: selectNo Noon the
multimedia system.
The process is cancelled.
Repeat authorisation.
Authorisation by entering a passkey (passcode): X Select the Bluetooth ®
name of the mobile
phone.
The input menu for the passkey is displayed.
X Choose a one to sixteen-digit number combi-
nation as a passkey.
X Enter the passkey on the multimedia system.
X Press ¬to confirm.
X Enter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth ®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man- ufacturer's operating instructions).
i Mobile phones that are connected to the
optionally available telephone module with
Bluetooth ®
(SAP profile) are displayed sepa- Operating system
281Multimedia system Z
Page 285 of 369

rately in the device list. These are found below
the entry MB SAP module phones
MB SAP module phones. Connecting a mobile phone (Audio 20)
Requirements For telephony via the Bluetooth
®
interface, you
require at least one Bluetooth ®
-capable mobile
phone depending on use of one-telephone
mode ortwo-telephone mode. The mobile
phone must support Hands-Free Profile 1.0 or
above.
In two-telephone mode you can use all the
functions of the multimedia system with the
main telephone. With the additional tele-
phone, you can receive incoming calls.
Multimedia system:
X Select Vehicle
VehicleQ System set‐ System set‐
tings
tingsQActivate Bluetooth Activate Bluetooth.
X Activate Bluetooth ®
O.
Mobile phone:
X Activate Bluetooth ®
and, if necessary, Blue-
tooth ®
visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth ®
device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions).
If the mobile phone supports the PBAP (Phone
Book Access Profile) and MAP (Message
Access Profile) Bluetooth ®
profiles, the follow-
ing information is transmitted after you connect
the main telephone:
R Telephone book
R Call lists
R Text messages and e-mails
i Further information on suitable mobile
phones can be found at: http://
www.mercedes-benz.com/connect
Searching for and authorising (connect-
ing) a mobile phone Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorise (con-
nect) it. Depending on the mobile phone, author- isation takes place by means of Secure Simple
Pairing or by entering a passkey. The multimedia
system automatically makes the procedure that is relevant for your mobile phone available. The
mobile phone is always connected automati-
cally after authorisation. Further information on
using a mobile phone with the multimedia sys-
tem (see the Digital Owner's Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the manufacturer's operating instructions).
Searching for a mobile phone
Multimedia system:
X Select Tel/
Tel/®QConnect device Connect deviceQCon‐ Con‐
nect new device nect new device.
X Select Connect via vehicle
Connect via vehicle.
X Select the mobile phone.
Connecting the mobile phone
X One-telephone mode: select Main phone Main phone.
X Two-telephone mode: selectAdditional Additional
phone (incoming calls only)
phone (incoming calls only) when a
mobile phone is already connected.
X Authorisation using Secure Simple Pair-
ing:
A code is displayed in the multimedia system
and on the mobile phone.
X Confirm the code on the mobile phone.
Depending on the mobile phone used, con-
firm the connection to the multimedia system
and for the PBAP and MAP Bluetooth ®
pro-
files. The prompt to confirm may take up to
two minutes to be displayed (see the manu-
facturer's operating instructions).
X If the codes are different: select No Noon the
multimedia system.
The process is cancelled.
Repeat authorisation.
or X Authorisation by entering a passkey
(passcode):
enter any one- to sixteen-digit
number sequence which you have chosen
yourself.
X Press ¬to confirm.
X Enter and confirm the passkey on the mobile
phone. Depending on the mobile phone used,
confirm the connection to the multimedia sys-
tem and for the PBAP and MAP Bluetooth ®
profiles. The prompt to confirm may take up 282
Operating systemMultimedia system
Page 286 of 369

to two minutes to be displayed (see the man-
ufacturer's operating instructions).
Symbols in the device manager The symbols are shown in colour depending on
their use. Symbol Explanation
Mobile phone connected to the
multimedia system
SAP telephone is connected to the
multimedia system Main telephone with full range of
functions
SAP telephone
Additional telephone for incoming
calls in two-telephone mode Telephone module with Bluetooth
®
(SAP profile)
Introduction The module can be used as a permanently instal-
led telephone with its own SIM card
(Y page 284) or in conjunction with a mobile
phone (Y page 284).
If you wish to use the module in conjunction with
your mobile telephone, the mobile phone must
support the Bluetooth ®
SAP profile (SIM Access
Profile).
The following functions are available using the
module:
R hands-free mode
R data modem mode (Y page 285)
R sending and receiving text messages
(Y page 285)
R access to the phone book of the mobile phone
(if supported by the mobile phone)
(Y page 285)
R charging a mobile phone via the USB port
(Y page 286)
i The module is not available in all vehicles,
depending on the equipment. Installing the module
Mounting the module in the stowage compart-
ment of the centre console
X Slide module ;into bracket :until it audi-
bly engages.
Connecting the module via a USB cable (COMAND Online) Mounting the module in the stowage compart-
ment of the centre console
X Insert USB cable :into the module.
X Slide the module into the bracket until it audi-
bly engages.
X Connect the USB cable to the USB port. Operating system
283Multimedia system Z