engine MERCEDES-BENZ GLA SUV 2017 Owner's Guide

Problem
Possible causes/consequences and
M
MSolutions There is a fault with KEYLESS-GO.
X Lock or unlock the vehicle using the remote control function of the
key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle cannot be locked or unlocked even using the remote
control function: X Unlock (Y page 88) or lock (Y page 88) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. The engine cannot be
started using the key. The on-board voltage is too low
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary (Y page 324).
or
X Jump-start the vehicle (Y page 325).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is in
the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is weak or discharged.
X Check the key battery (Y page 82) and replace if necessary
(Y page 82).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Key
85Opening and closing Z

Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children.
Stow luggage or loads preferably in the luggage compartment. Observe the loading guidelines
(Y page 288).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key, the
double lock function is activated as standard. It
is then not possible to open the doors from
inside the vehicle. You can deactivate the dou-
ble lock function by deactivating the interior
motion sensor (Y page 78). The doors can then be opened from the inside after the vehicle has
been locked from the outside. You can open the
rear doors from inside the vehicle if they are not secured by the child-proof locks (Y page 67).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 76). Unlocking and opening the doors
from the inside
X
Pull door handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and opens.
For all countries except the United Kingdom:
You can open a door from inside the vehicle
even if it has been locked. You can only open the rear side doors from inside the vehicle if they are
not secured by the child-proof locks
(Y page 67).
If the vehicle has previously been locked with
the key from the outside, opening a door from
the inside will trigger the anti-theft alarm sys-
tem. Switch off the alarm (Y page 76).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle. 86
DoorsOpening and closing

i
If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-theft
alarm system is not primed. Luggage compartment
Important safety notes
G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key.
R pull or press the remote operating switch
on the driver's door.
R press the close button or STOP button on
the tailgate.
R pull the handle on the tailgate. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
You will find details on the tailgate opening
dimensions in the "Vehicle data" section
(Y page 358).
Stow luggage or loads preferably in the luggage compartment. Observe the loading guidelines
(Y page 288).
Do not leave the key in the luggage compart-
ment. If you do so, you could lock yourself out.
The tailgate can be:
R opened and closed manually from outside
R vehicles with EASY-PACK tailgate:
opened/closed automatically from the out-
side
R vehicles with EASY-PACK tailgate:
opened/closed automatically from the inside
R vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: closed with the remote operating switch
on the key
R emergency released from the inside. Tailgate obstruction detection with
reversing function
On vehicles with EASY-PACK tailgate, the tail-
gate is equipped with automatic obstacle rec-
ognition with a reversing feature. If a solid object
blocks or restricts the tailgate when automati-
cally opening or closing, the tailgate is stopped.
If the tailgate is stopped during the closing proc- ess, the tailgate automatically opens again
slightly. The automatic obstacle detection with
reversing function is only an aid. It is not a sub- stitute for your attention when opening and
closing the tailgate. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. fingers
R over the last 8 mm of the closing path Luggage compartment
89Opening and closing
Z

R
Always ensure that you only make a kicking
movement within the detection range of sen- sors :.
R Stand at least 30 cm away from the rear area
while doing so.
R Do not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly.
R HANDS-FREE ACCESS does not function dur-
ing engine start.
R Dirt caused by road salt around sensors :
may restrict functionality.
Using HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
R If a KEYLESS-GO key is in the KEYLESS-GO
detection range to the rear of the vehicle,
HANDS-FREE ACCESS could be triggered.
The tailgate could thus be opened or closed
unintentionally, for example, when you:
- fold the ball coupling in or out
- couple or uncouple a trailer
- fit or remove a rear-mounted bicycle rack
- load/unload bicycles on/from a rear-
mounted bicycle rack
- set down or lift up an object behind the
vehicle
- polish the rear of the vehicle
Do not carry the KEYLESS-GO key with you in such situations. This will prevent the uninten-tional opening/closing of the tailgate. Operation X
To open/close: kick into sensor detection
range :under the bumper with your foot.
Two warning tones sound while the tailgate is opening or closing.
X If the tailgate does not open/close after
several attempts: wait at least ten seconds
then kick under the bumper once again.
If you hold your foot under the bumper for too
long, the tailgate does not open or close. Repeat
the kicking movement more quickly if this
occurs.
To stop the opening or closing procedure:
R move your foot in sensor detection range :
under the bumper, or
R pull the handle on the outside of the tailgate,
or
R press the closing button on the tailgate, or
R press the Fbutton on the key
If the tailgate closing process has been stopped:
R Kick your foot under the bumper again and
the tailgate will open.
If the tailgate opening process has been stop-
ped:
R Kick your foot under the bumper again and
the tailgate will close. Opening and closing automatically
from the inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in 92
Luggage compartmentOpening and closing

Emergency release
General notes !
The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
You will find details on the tailgate opening
dimensions in the "Vehicle data" section
(Y page 358).
If the tailgate can no longer be unlocked:
R using the key, or
R using the remote operating switch in the door
control panel:
Use the emergency release on the inside of the tailgate.
You can reach the emergency release via the
luggage compartment.
Opening X
Fold the rear seat backrest forwards
(Y page 292).
X Take the emergency key element out of the
key (Y page 82).
X Insert emergency key element ;into open-
ing :in the trim and push it in.
X Open the tailgate.
X Insert the emergency key element into the
key (Y page 82). Boot
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the boot
lid is open when the engine is running, espe-
cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the boot lid. Never drive with the boot lid
open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The boot lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the boot lid.
You will find details on the boot lid opening
dimensions in the "Vehicle data" section
(Y page 358).
Stow luggage or loads preferably in the boot.
Observe the loading guidelines (Y page 288).
Do not leave the key in the boot. If you do so, you
could lock yourself out.
The boot lid can be:
R opened and closed manually from outside
R opened automatically from outside
R opened automatically from inside
R emergency released from the inside 94
BootOpening and closing

to the rear of the vehicle. You could otherwise
lose your balance, e.g. on ice. R
Always ensure that you only make a kicking
movement within the detection range of sen- sors :.
R Stand at least 30 cm away from the rear area
while doing so.
R Do not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly.
R HANDS-FREE ACCESS does not function dur-
ing engine start.
R Dirt caused by road salt around sensors :
may restrict functionality.
Using HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
R If a KEYLESS-GO key is in the KEYLESS-GO
detection range to the rear of the vehicle,
HANDS-FREE ACCESS could be triggered.
The tailgate could thus be opened or closed
unintentionally, for example, when you:
- fold the ball coupling in or out
- couple or uncouple a trailer
- fit or remove a rear-mounted bicycle rack
- load/unload bicycles on/from a rear-
mounted bicycle rack
- set down or lift up an object behind the
vehicle
- polish the rear of the vehicle
Do not carry the KEYLESS-GO key with you in such situations. This will prevent the uninten-tional opening/closing of the tailgate. Operation X
To open/close: kick into sensor detection
range :under the bumper with your foot.
Two warning tones sound while the tailgate is opening or closing.
X If the tailgate does not open/close after
several attempts: wait at least ten seconds
then kick under the bumper once again.
If you hold your foot under the bumper for too
long, the tailgate does not open or close. Repeat
the kicking movement more quickly if this
occurs.
To stop the opening or closing procedure:
R move your foot in sensor detection range :
under the bumper, or
R pull the handle on the outside of the tailgate,
or
R press the closing button on the tailgate, or
R press the Fbutton on the key
If the tailgate closing process has been stopped:
R Kick your foot under the bumper again and
the tailgate will open.
If the tailgate opening process has been stop-
ped:
R Kick your foot under the bumper again and
the tailgate will close. Opening automatically from the
inside
General notes !
The boot lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the boot lid.
The opening dimensions of the boot lid can be
found under "Vehicle data" (Y page 358).96
BootOpening and closing

G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the key with you and lock the vehicle.
Never leave children unattended in the vehi-
cle. Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window from travelling
upwards during the automatic closing process,
the side window opens again automatically. Dur-
ing the manual closing process, the side window
only opens again automatically after the corre-
sponding switch is released. The automatic
reversing feature is only an aid and is no substi- tute for your attention when closing a side win-
dow. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R while resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing, make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again. Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each door for the corresponding side window.
The switches on the driver's door take prece-
dence. :
Front left
; Front right
= Rear right
? Rear left
X Turn the key to position 1or2 in the igni-
tion lock (Y page 144).
X To open manually: press and hold the cor-
responding switch.
X To open fully: press the button beyond the
pressure point and release it.
Automatic operation is started.
X To close manually: pull the corresponding
button and hold it.
X To close fully: pull the button beyond the
pressure point and release it.
Automatic operation is started.
X To interrupt automatic operation: press/
pull the corresponding switch again.
i If you press/pull the switch beyond the
pressure point, automatic operation is started
in the corresponding direction. You can stop
automatic operation by pressing/pulling
again.
i You can continue to operate the side win-
dows after switching off the engine or remov-
ing the key. This function remains active for
five minutes or until the driver's or front-
passenger door is opened.
i The side windows cannot be operated from
the rear when the override feature for the side
windows is activated (Y page 67). Convenience opening feature
Vehicles with KEYLESS-GO, the KEYLESS-
GO start function, Exclusive package or
AMG Exclusive package: you can ventilate the
vehicle before you start driving. 98
Side windowsOpening and closing

Reversing feature of the sliding sun-
roof
In the following section, the term "sliding sun-
roof" refers to the panorama sliding sunroof.
The sliding sunroof is equipped with an auto-
matic reversing function. If a solid object blocks
or restricts the sliding sunroof during the closing process, the sliding sunroof opens again auto-
matically. The automatic reversing feature is,
however, only an aid and is no substitute for your attention when closing the sliding roof. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 4 mm of the closing movement
R during resetting
R when closing the sliding sunroof again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no body parts
are in the closing area.
If someone is trapped:
R release the switch immediately or
R press the switch in any direction during the
automatic closing process
The closing process is stopped. Operating the panorama sliding sun-
roof
Opening and closing :
To raise
; To open
= To close/lower
The panorama sliding sunroof can only be oper-
ated when the roller sunblind is open.
X Turn the key to position 1or2 in the igni-
tion lock (Y page 144).
X Press or pull the 3switch in the corre-
sponding direction.
If you press/pull the 3switch beyond the
pressure point, automatic operation is started in
the corresponding direction. You can stop auto-
matic operation by pressing/pulling again.
After opening the sliding sunroof, the roller sun- blind automatically closes slightly. This reduces drafts in the vehicle interior.
If the sliding sunroof is raised at the rear, it
automatically lowers slightly at higher speeds.
The noise level in the vehicle interior is reduced
as a result.
At low speeds, it rises again automatically.
You can also temporarily deactivate automatic
lowering. To do so, press the 3switch. The
sliding sunroof raises again automatically.
You can continue to operate the sliding sunroof
after switching off the engine or removing the
key. This function remains active for five
minutes or until you open a front door.
The sliding sunroof cannot be opened if a roof
carrier is fitted. In order to allow ventilation of
the vehicle interior, you can raise the sliding
sunroof.
If contact is made with a roof carrier approved
by Mercedes-Benz, the sliding sunroof lowers
slightly but remains raised at the rear. 102
Panorama sliding sunroofOpening and closing

Rain-closing feature when the engine is
switched off The rain-closing feature is only available for vehi-
cles with a rain sensor.
When the key is in position gin the ignition
lock or is removed, the panorama sliding sun-
roof closes automatically:
R if it starts to rain
R at extreme outside temperatures
R after six hours
R if there is a malfunction in the power supply
The panorama sliding sunroof remains raised at
the rear in order to allow ventilation of the vehi-
cle interior.
If the panorama sliding sunroof is obstructed
when being closed by the rain-closing feature, it opens again slightly. The rain-closing feature is
then deactivated.
The panorama sliding sunroof does not close if:
R it is raised at the rear
R it is blocked
R no rain is falling on the area of the windscreen
being monitored by the rain sensor. If the
vehicle, for example, is under a bridge or in acarport, the field of the sensor may be cov-
ered.
Rain-closing feature when driving The raised panorama sliding sunroof automati-
cally lowers when you are driving if it starts to
rain. The sliding sunroof is lowered depending
on:
R the road speed and
R the intensity of the rain
You can manually cancel the automatic closing
procedure. Push or pull the 3switch in any
direction.
To raise the panorama sliding sunroof again,
push the 3switch in direction :. The rain-
closing feature remains activated. Operating the roller sunblind for the
panorama sliding sunroof
Important safety notes G
WARNING
Parts of the body could become trapped
between the roller sunblind and frame or slid- ing sunroof during automatic opening or clos-
ing. There is a risk of injury.
When opening or closing, make sure that no
body parts are in the sweep of the roller sun- blind.
If someone is trapped:
R release the switch immediately or
R press the switch in any direction during the
automatic opening/closing process
The opening/closing process is stopped.
The roller sunblind shields the vehicle interior
from sunlight. The roller sunblind can only be
opened and closed when the panorama sliding
sunroof is closed.
Roller sunblind reversing feature The roller sunblind is equipped with an auto-
matic reversing feature. If an object blocks or
restricts the roller sunblind during the closing
process, the roller sunblind opens again auto-
matically. The automatic reversing feature is,
however, only an aid and is no substitute for your
attention when closing the roller sunblind. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R when closing the roller sunblind again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing the roller sunblind, make sure
that no body parts are in the sweep. Panorama sliding sunroof
103Opening and closing
Z

Correct driver's seat position
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. Observe the following when adjusting steering
wheel
:, seat belt ;and driver's seat =:
R you are as far away from the driver's airbag as
possible
R you are sitting in an upright position
R your thighs are slightly supported by the seat
cushion
R your legs are not fully extended and you can
depress the pedals properly
R the back of your head is supported at eye level
by the centre of the head restraint
R you can hold the steering wheel with your
arms slightly bent
R you can move your legs freely
R you can see all the displays on the instrument
cluster clearly R
you have a good overview of traffic conditions
R the seat belt is pulled snugly against the body
and must be routed across the centre of your
shoulder and across your hips in the pelvic
area
Further related subjects:
R Adjusting the seats manually (Y page 107)
R Adjusting the seats electrically
(Y page 108)
R Adjusting the steering wheel mechanically
(Y page 111)
R Fastening the seat belt correctly
(Y page 45)
R Adjusting the rear-view mirror and exterior
mirrors (Y page 112)
R Vehicles with a memory function: saving
the seat, steering wheel and exterior mirror
settings using the memory function
(Y page 115) Seats
Important safety notes
G
WARNING
If children adjust the seats, they could
become trapped, especially if they are unat-
tended. There is a risk of injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The seats can still be adjusted when there is no
key in the ignition lock. G
WARNING
When adjusting a seat, you or another vehicle occupant could become trapped by the guiderail of the seat, for instance. There is a risk of
injury.
Make sure that no one has any part of their
body within the sweep of the seat when
adjusting it.
Observe the safety notes on "Airbags"
(Y page 46) and "Children in the Vehicle"
(Y page 56). 106
SeatsSeats, steering wheel and
mirrors