ESP MERCEDES-BENZ GLA SUV 2017 Workshop Manual

!
Do not warm up the engine when the vehicle
is stationary. Drive off immediately. Avoid
high engine speeds and driving at full throttle
until the engine has reached its operating
temperature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta- tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
! Mercedes-AMG vehicles:
avoid full-load
operation and engine speeds greater than
5000 rpm when the engine is cold. This will
help to protect the engine and maintain
smooth engine operation. Key positions
Key g
To remove the key
1 Power supply for some consumers, such as
the windscreen wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the vehicle
Vehicles with manual transmission: the
steering is locked when the key is taken out of
the ignition lock.
i If the key does not belong to the vehicle, it
can still be turned in the ignition lock. How-
ever, the ignition will not be switched on. The engine cannot be started. Start/Stop button General notes
Vehicles with KEYLESS-GO are equipped with
keys featuring an integrated KEYLESS-GO func- tion and a detachable Start/Stop button.
A check that periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehicle.This occurs, for example, when the engine is
started.
When you insert the Start/Stop button in the
ignition lock, the system needs approximately
two seconds of recognition time. You can then
use the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different key
positions in the ignition lock. Pre-requisite for
this is that:
R you do not depress the brake pedal (vehicles
with automatic transmission)
R you do not depress the clutch pedal (vehicles
with manual transmission)
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately (vehicles with automatic transmission).
If you depress the clutch pedal and press the
Start/Stop button, the engine starts immedi-
ately (vehicles with manual transmission).
To start the vehicle without actively using the
key:
R the Start/Stop button must be inserted in the
ignition lock
R the key must be in the vehicle
R the vehicle must not be locked with the key or
KEYLESS-GO (Y page 80)
Do not keep the KEYLESS-GO key:
R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal foil
R inside metallic objects, e.g. a metal case
This can affect the functionality of KEYLESS-GO.
If you lock the vehicle with the key's remote
control or with KEYLESS-GO, after a short time:
R you will no longer be able to switch on the
ignition with the Start/Stop button
R you will no longer be able to start the engine
with the Start/Stop button until the vehicle is
unlocked again 144
DrivingDriving and parking

If you lock the vehicle centrally using the button
on the front door (Y page 87), you can continue
to start the engine with the Start/Stop button.
You can switch off the engine while the vehicle is
in motion by pressing and holding the Start/
Stop button for around three seconds. This func-
tion operates independently of the ECO start/
stop automatic engine switch-off function.
Key positions with the Start/Stop button :
Start/Stop button
; Ignition lock
When you switch on the ignition, all the indicator lamps on the instrument cluster light up.
For further information on situations in which an
indicator lamp either fails to go out after the
engine is started or lights up while driving,
please refer to "Warning and indicator lamps in
the instrument cluster" (Y page 266).
If Start/Stop button :has not yet been
pressed, this corresponds to the key being
removed from the ignition.
X To switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can now activate the windscreen wipers, for example.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :twice when in
this position
X To switch on the ignition: press Start/Stop
button :twice.
The ignition is switched on.
If you press Start/Stop button :once when
in this position, the ignition is deactivated
again. Removing the Start/Stop button
You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the key.
You can only switch between Start/Stop button
mode and key operation when the vehicle is sta- tionary.
You must also engage park position j(vehicles
with automatic transmission).
X Remove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
key with you when leaving the vehicle. As long as the key is in the vehicle:
R the vehicle can be started using the Start/
Stop button
R the electrically powered equipment can be
operated Starting the vehicle
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. Driving
145Driving and parking Z

Hill start assist is not active if:
R you are pulling away on a level road or a
downhill gradient
R the transmission is in position ion vehicles
with automatic transmission
R the electric parking brake is applied
R ESP ®
is malfunctioning
Further information on holding the vehicle sta-
tionary on uphill gradients (Y page 158).ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
When the vehicle pulls away again, the engine
starts automatically. The ECO start/stop func-
tion thereby helps you to reduce the fuel con-
sumption and emissions of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes :
ECO start/stop display
The ECO start/stop function is switched on
whenever you start the engine using the key or
the Start/Stop button.
If the è ECO symbol is shown on the multi-
function display, the ECO start/stop function switches the engine off automatically if the vehi-
cle stops moving.
If the ECO start/stop function has been man-
ually switched off (Y page 149)or a malfunction
has caused the system to be switched off, the
è orç ECO symbol is not displayed.
Mercedes-AMG vehicles: the ECO start/stop
function is available only in drive program C.
Automatic engine switch-off General notes
The ECO start/stop function is operational and
the è ECO symbol is displayed on the mul-
tifunction display if:
R the indicator lamp in the ECO button is lit
green
R the off-road program is deactivated (vehicles
with automatic transmission)
R the outside temperature is within the range
that is suitable for the system
R the engine is at normal operating temperature
R the set temperature for the vehicle interior
has been reached
R the battery is sufficiently charged
R the system does not detect moisture on the
windscreen when the air-conditioning system
is switched on
R the bonnet is closed
R the driver's door is closed and the driver's
seat belt is fastened
If all conditions for automatic engine switch-off
are not fulfilled, the çECO symbol is shown.
All the vehicle's systems remain active when the engine is switched off automatically.
The engine can be switched off automatically a
maximum of four times (initial stop, then three
subsequent stops) in succession. The çECO
symbol is shown on the multifunction display
after the engine has been started automatically
for the fourth time. When the èECO symbol
is shown on the multifunction display, automatic engine switch-off is possible again. 148
DrivingDriving and parking

Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 325).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to excessively high thermal load.
X Allow the starter motor to cool down for approximately two minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Vehicles with a petrol
engine:
The engine is not running
smoothly and is misfir-
ing. The engine electronics or a mechanical component of the engine
management system is malfunctioning.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X Have the cause rectified immediately at a qualified specialist work-
shop. The coolant temperature
display is showing more
than 120 †. The coolant warning lamp may also
be on and a warning tone
may sound. The coolant level is too low. The coolant is too hot and the engine is not
being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 305). Observe the warning notes
as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty. The
coolant is too hot and the engine is not being cooled sufficiently.
X If the coolant temperature is below 120 †, you can continue driving
to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in moun-
tainous terrain and stop-start traffic. DYNAMIC SELECT button (all vehicles
except Mercedes-AMG vehicles)
Use the DYNAMIC SELECT button to change the drive program. Depending on the drive program
selected, the following vehicle characteristics
will change:
R the drive (engine and transmission manage-
ment)
R the suspension (vehicles with adjustable
damping)
R the steering R
the availability of the ECO start/stop function
R the climate control
If the ignition is switched off for less than four
hours, the previously selected drive program is
activated when the engine is next started. If the ignition is switched off for more than four hours,
drive program Cis activated when the engine is
next started. DYNAMIC SELECT button (all vehicles except Mercedes-AMG vehicles)
151Driving and parking Z

X
Press DYNAMIC SELECT controller :as
many times as necessary until the desired
drive program is selected.
The selected drive program appears in the
multifunction display. After five seconds the
display goes out and the status icon of the
selected drive program appears.
In addition, the current drive program settings are shown briefly on the multimedia system
display.
i For a few countries, the ECO start/stop
function is deactivated at the factory due to
the quality of the available fuel. In this case,
the ECO start/stop function is not available in
any drive program, regardless of what is
shown on the multimedia system display.
Available drive programs: C
Comfort Comfortable and economi-
cal driving characteristics
S
Sport Sporty driving characteris-
tics
I
Individual Individual settings
Off-road
Optimal driving characteris-
tics for easily negotiable off-
road terrain E
Economy Particularly economical
driving characteristics
Additional information on drive programs
(Y page 159).
You can also shift gears yourself using the steer- ing wheel gearshift paddles. Further information
on manual gearshifting (Y page 161). DYNAMIC SELECT controller
(Mercedes-AMG vehicles)
Use the DYNAMIC SELECT controller to change the drive program. Depending on the drive pro-
gram selected, the following vehicle character-
istics will change:
R the drive
R the transmission management
R ESP ®
R the suspension (vehicles with AMG RIDE
CONTROL)
R the availability of the ECO start/stop function
R the availability of gliding mode
If the ignition is switched off for less than four
hours, the previously selected drive program is
activated when the engine is next started. If the
ignition is switched off for more than four hours, drive program Cis activated when the engine is
next started. X
Turn DYNAMIC SELECT controller :as many
times as necessary until the desired drive
program is selected.
The selected drive program appears in the
multifunction display. After five seconds the
display goes out and the status icon of the
selected drive program appears.
The drive program indicator on DYNAMIC
SELECT controller :lights up in red.
Available drive programs: I
Individual Individual settings
C
Comfort Comfort-orientated, engine
and transmission settings
optimised for economy S
Sport Sporty engine and trans-
mission settings152
DYNAMIC SELECT controller (Mercedes-AMG vehicles)Driving and parking

S+
Sport Plus Particularly sporty trans-
mission settings
RACE
Maximum sportiness and
engine and transmission
settings suitable for the
racetrack Additional information on drive programs
(Y
page 159).
You can also change gear yourself using the
steering wheel gearshift paddles. Further infor-
mation on manual gearshifting (Y page 161).Manual transmission
Gear lever
! Only engage gear when the clutch pedal is
depressed.
! When shifting to
5thand 6thgear, you must
press the shift lever to the right. Otherwise,
you could shift unintentionally into 3rdor4th
gear and damage the engine or transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine to
overrev, leading to engine damage.
Do not use the clutch bite point to keep the
vehicle stationary on uphill gradients. There is otherwise a risk of damaging the clutch.
! On long and steep downhill gradients, espe-
cially if the vehicle is laden or towing a trailer,
you must select gear 1,2or3 in good
time. By doing so, you will make use of the
braking effect of the engine. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly. k
Reverse gear
1 -6
Forward gears Engaging neutral N
X
Depress the clutch pedal fully.
X Shift the gear lever to position N:. Engaging reverse gear
! Select reverse gear
konly when the vehi-
cle is stationary. You could otherwise damage the transmission.
X Pull the gear lever up, push it to the left and
then pull it back.
The ECO start/stop function is not available
when reverse gear is engaged. For further infor-
mation on the ECO start/stop function, see
(Y page 148). Manual transmission
153Driving and parking Z

A Neutral
Do not shift the transmission to
i
while driving. The automatic trans-
mission could otherwise be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you to
move the vehicle freely, e.g. to push
it or tow it.
If ESP ®
is deactivated or faulty: shift
the transmission to position iif the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position korh,
the automatic transmission shifts to
i automatically.
! Coasting in neutral
imay
cause damage to the drive train. 7 Drive
The automatic transmission changes
gear automatically. All forward gears
are available. Driving tips
Changing gear The automatic transmission shifts through the
individual gears automatically when it is in trans-
mission position h. This is determined by:
R the selected drive program
R the position of the accelerator pedal
R the road speed
Accelerator pedal position Your driving style influences how the automatic
transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts Holding the vehicle stationary on uphill
gradients G
WARNING
If the clutch overheats, the electronic man-
agement system is automatically deactivated. This interrupts the power transmission. The
vehicle may, for example, roll backwards on
gradients. There is a risk of an accident.
Never hold the vehicle stationary on uphill
gradients by depressing the accelerator.
The clutch may overheat if you hold the vehicle
stationary on uphill gradients by depressing the accelerator pedal. If the clutch overheats, a
warning tone sounds.
All vehicles (except Mercedes-AMG vehi-
cles): theStop
Stop vehicle vehicle Shift
Shiftto
toP
PLeave
Leave
engine running
engine running display message appears in
the multifunction display. You will only be able to
continue your journey once the clutch has
cooled down and the display message in the
multifunction display has disappeared.
Mercedes-AMG vehicles: theTrans. oil
Trans. oil
overheated Drive on with care overheated Drive on with care display
message appears in the multifunction display.
Do not hold the vehicle stationary on uphill gra- dients by depressing the accelerator pedal.
Instead, only ever hold the vehicle stationary on
uphill gradients by:
R depressing the brake pedal
R activating the HOLD function
R applying the electric parking brake
Kickdown Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Mercedes-AMG vehicles: it is only possible to
use kickdown in the automatic drive programs
and in temporary manual drive program M.
When manual drive program Mis selected per-
manently, kickdown is not possible. 158
Automatic transmissionDriving an
d parking

Offroad drive program
The Offroad drive program is characterised by
the following:
R the vehicle exhibits optimised driving charac-
teristics for easily negotiable off-road terrain.
Drive program E (Economy)
Drive program Eis characterised by the follow-
ing:
R comfort-oriented engine settings.
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
R the vehicle pulls away more gently in forward
and reverse gears unless the accelerator
pedal is depressed fully.
R the vehicle has improved driving stability, e.g.
on slippery road surfaces.
R the automatic transmission shifts up sooner.
This results in the vehicle being driven at
lower engine speeds and the wheels being
less likely to spin.
R gliding mode is activated automatically when
engine-internal conditions are fulfilled and
the accelerator is not depressed. At the same
time the transmission’s clutch opens and the
vehicle rolls freely using its kinetic energy. As a result great distances can be completed
without the engine brake and fuel consump-
tion reduced.
i The availability of gliding mode depends on
various factors, including the following:
R the engine and transmission temperature
R the downhill gradient
R the vehicle speed
R performing regular adaptation functions
When you depress the brake pedal, gliding
mode is deactivated, depending on pedal
pressure.
When you activate cruise control or Distance Pilot DISTRONIC, gliding mode is not availa-
ble.
Mercedes-AMG vehicles Drive program I (Individual)
In drive program I, the following properties of
the drive program can be selected:
R the drive (engine management)
R the transmission management R
the suspension (vehicles with AMG RIDE
CONTROL)
R ESP ®
Information on configuring drive program Iwith
the multimedia system can be found in the Dig-
ital Owner's Manual.
Drive program C (Comfort)Drive program Cis characterised by the follow-
ing:
R the vehicle exhibits comfortable, economical
driving characteristics.
R the vehicle pulls away more gently in forward
and reverse gears unless the accelerator
pedal is depressed fully.
R the vehicle has improved driving stability, e.g.
on slippery road surfaces.
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
R gliding mode is available.
R the ECO start/stop function is available.
Drive program S (Sport) Drive program Sis characterised by the follow-
ing:
R the vehicle exhibits sporty driving character-
istics.
R the automatic transmission shifts up later.
Fuel consumption may be higher as a result of
the later automatic transmission shift points.
R the suspension exhibits stiff springing and
damping settings (vehicles with AIR RIDE
CONTROL).
R gliding mode is not available.
R the ECO start/stop function is not available.
Drive program S+ (Sport Plus)
Drive program S+is characterised by the fol-
lowing:
R the vehicle exhibits particularly sporty driving
characteristics.
R the automatic transmission shifts up later.
R fuel consumption may be higher as a result of
the later automatic transmission shift points.
R the suspension exhibits particularly stiff
springing and damping settings (vehicles with
AIR RIDE CONTROL). 160
Automatic transmissionDriving and parking

=
Constant
? Additional range achieved
Range ?is shown under Bonus from start
Bonus from start
and represents the additional range achieved
since the beginning of the journey as a result of an adapted driving style.
If the fuel level has dropped into the reserve
range, the Reserve fuel level
Reserve fuel level message is
shown in the multifunction display instead of
range ?. In addition, the 8warning lamp in
the instrument cluster lights up (Y page 272).
The ECO display consists of three sections, with an inner and outer area. The sections corre-
spond to the following three categories: :
Acceleration
(evaluation of the
acceleration processes):
R the outer area fills up and the inner
area lights up green: moderate
acceleration, especially at higher
speeds
R the outer area empties and the
inner area is grey: sporty acceler-
ation ;
Coasting
(evaluation of all decelera-
tion processes):
R the outer area fills up and the inner
area lights up green: anticipatory
driving, keeping your distance and
early release of the accelerator.
The vehicle can coast without use
of the brakes.
R the outer area empties and the
inner area is grey: frequent heavy
braking =
Constant
(continuous evaluation
over the entire journey):
R the outer area fills up and the inner
area lights up green: constant
speed and avoidance of unneces-
sary acceleration and deceleration
R the outer area empties and the
inner area is grey: fluctuations in
speed The three inner areas display the current driving
style and light up green as a result of a particu-
larly economical driving style. Depending on the driving situation, up to two areas may light up
simultaneously. At the beginning of the journey, the three outer
areas are empty and fill up as a result of eco-
nomical driving. A higher level indicates a more
economical driving style. If the three outer areas
are completely filled at the same time, the driver
has adopted the most economical driving style
for the selected settings and prevailing condi-
tions. The ECO display border lights up.
The ECO display does not indicate the actual fuel consumption. The additionally achieved range
displayed under Bonus from start
Bonus from start does not
indicate a fixed consumption reduction.
In addition to driving style, the actual consump- tion is affected by other factors, such as:
R load
R tyre pressure
R cold start
R choice of route
R the use of electrical consumers
These factors are not included in the ECO dis-
play.
An economical driving style involves driving at a moderate engine speed.
To achieve a higher value in the categories
"Acceleration" and "Constant":
R observe the gearshift recommendation.
R drive the vehicle in drive program Cor E
(vehicles with DYNAMIC SELECT button).
On long journeys at a constant speed, e.g. on the motorway, only the outer area for "Constant"
will change.
The ECO display summarises the driving style
from the start of the journey to its completion.
Therefore, there are more marked changes in
the outer areas at the start of a journey. During
a prolonged driving time, these changes are
smaller. For more marked changes, perform a
manual reset (Y page 222).
Further information on the ECO display
(Y page 221). Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip. 170
Driving tipsDriving and parking

Driving on wet roads
Aquaplaning If water has accumulated to a certain depth on
the road surface, there is a danger of aquaplan- ing occurring, even if:
R you are driving at low speeds
R the tyres have adequate tread depth
For this reason, drive in the following manner in the event of heavy rain or in conditions in which
aquaplaning can occur:
R lower your speed
R avoid tyre ruts
R avoid sudden steering movements
R brake carefully
Driving on flooded roads !
Bear in mind that vehicles travelling in front
or in the opposite direction create waves. This may cause the maximum permissible water
depth to be exceeded.
These notes must be observed under all cir-
cumstances. You could otherwise damage
the engine, the electronics or the transmis-
sion.
If you must drive on stretches of road on which
water has collected, please bear in mind that:
R in the case of standing water, the water level
must be no higher than the lower edge of the
vehicle body
R you should drive no faster than walking pace Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden acceleration,
steering and braking manoeuvres. Do not use
cruise control or Distance Pilot DISTRONIC.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Vehicles with manual transmission: shift
to neutral.
X Vehicles with automatic transmission:
shift the transmission to position N.
X Try to bring the vehicle under control by using
corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in wooded areas or on bridges.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Further information on driving with snow chains
(Y page 337).
Further information on driving with summer
tyres (Y page 336).
Observe the notes in the "Winter operation" sec-
tion (Y page 336). 172
Driving tipsDriving and pa
rking