check oil MERCEDES-BENZ GLA SUV 2017 Owners Manual

Emergency key
Unlocking the driver's door .............. 88
Emergency key element
Function/notes ................................ 81
Inserting .......................................... 82
Locking vehicle ................................ 88
Removing ........................................ .82
Emergency release
Driver's door .................................... 88
Emergency spare wheel
General notes ................................ 348
Important safety notes .................. 348
Removing ...................................... .348
Emergency unlocking
Vehicle ............................................. 88
Engine
Display message ............................ 249
ECO start/stop function ................ 148
Engine number ............................... 352
Jump-starting ................................. 325
Running irregularl y......................... 150
Starting (important safety notes )... 145
Starting problems .......................... 150
Starting the engine with the key .... 146
Starting with the Start/Stop but-
ton ................................................. 146
Stopping ........................................ 166
Tow-starting (vehicle) ..................... 331
Warning lamp (engine diagnos-
tics) ............................................... 272
Engine electronics
Notes ............................................. 350
Problem (fault) ............................... 150
Engine oil
Additives ........................................ 356
Checking the oil level ..................... 304
Checking the oil level using the
dipstick .......................................... 304
Display message ............................ 250
Filling capacity ............................... 356
Notes about oil grade s................... 355
Notes on oil level/consumption .... 304
Temperature (on-board computer, Mercedes-AMG vehicles) ............... 231
Topping up ..................................... 305
Engine oil additives
see Additives (engine oil) Entering an address
See also Digital Owner's Manua l... 277
Environmental protection
Returning an end-of-life vehicle ....... 26
ESC (Electronic Stability Control)
see ESP ®
(Electronic Stability Program)
ESP ®
(Electronic Stability Pro-
gram)
Activating/deactivating (on-
board computer) ............................ 266
AMG menu (on-board computer) ... 232
Characteristics ................................. 72
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 73
Deactivating/activating (except
Mercedes‑ AMG vehicles) ................. 73
Deactivating/activating (on-
board computer, except
Mercedes-AMG vehicles) ............... 227
Display message ............................ 235
Function/note s................................ 72
General notes .................................. 72
Important safety guidelines ............. 72
Trailer stabilisation .......................... 75
Warning lamp ................................. 269
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 72
Exhaust
see Exhaust pipe
Exhaust pipe
Cleaning ......................................... 312
Exterior lighting
Cleaning ......................................... 311
see Lights
Exterior mirrors
Adjusting ....................................... 112
Anti-dazzle mode (automatic) ........ 113
Folding in when locking (on-boardcomputer) ...................................... 231
Folding in/out (automatically )....... 113
Folding in/out (electrically) ........... 113
Out of position (troubleshooting) ... 113
Parking position ............................. 114
Resetting ....................................... 113
Storing settings (memory func-
tion) ............................................... 115 Index
11

Tyres/wheels ................................. 347
Vehicle data ................................... 358
Telephone
Accepting a call (multifunction
steering wheel) .............................. 225
Authorising a mobile phone (con-
necting) ......................................... 281
Authorising a mobile phone via
the device manager (connecting) ... 282
Connecting a mobile phone
(device manager) ........................... 282
Connecting a Mobile phone (gen-
eral information) ............................2 80
Display message ............................ 263
Introduction ................................... 225
Menu (on-board computer) ............ 225
Number from the phone book ....... .225
Redialling ....................................... 226
Rejecting/ending a call ................. 225
See also Digital Owner's Manual ... 277
Telephone compartment ................ 290
Telephone module with Bluetooth ®
(SAP profile) Activating and connecting the
module .......................................... .284
Charging a mobile phone .............. .286
Connecting the mobile phone ....... .284
Connecting the module via a USB
cable .............................................. 283
Data modem mode ........................ 285
Installing the module ..................... 283
Introduction ................................... 283
Saving/deleting the PIN for the
SIM card ........................................ 285
Settings ......................................... 285
SIM card mode .............................. 284
Text messages ............................... 285
Transferring the phone book .......... 285
Temperature
Coolant .......................................... 218
Coolant (on-board computer,
Mercedes-AMG vehicles) .............. .231
Engine oil (on-board computer,
Mercedes-AMG vehicles) .............. .231
Outside temperature ..................... .217
Setting (climate control) ................ 133
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 231 TEMPOMAT
Function/notes ............................ .176
Text messages
Telephone module with Blue-
tooth ®
(SAP profile) ....................... 285
Through-loading ................................ 291
Timing (RACETIMER) ......................... 232
TIREFIT kit .......................................... 319
Declaration of conformity ................ 28
Important safety notes .................. 319
Storage location ............................ 317
Tyre pressure not reached ............. 321
Tyre pressure reached ................... 321
Tool
see Vehicle tool kit
Top Tether ............................................ 59
Total distance recorder .................... 221
Tow-away protection
Activating ......................................... 76
Deactivating ..................................... 77
Function .......................................... .76
Tow-starting
Emergency engine starting ............ 331
Fitting the towing eye .................... 328
Important safety notes .................. 327
Removing the towing eye ............... 329
Towing
Important safety notes .................. 327
Notes for 4MATIC vehicles ............ 330
Transporting the vehicle ................ 330
Towing a trailer
Axle load, permissibl e.................... 359
ESP ®
(Electronic Stability Pro-
gram) ............................................... 75
Failure check for LEDs ................... 216
General notes ................................ 213
Parking Pilot .................................. 196
Pulling away with a traile r.............. 147
Trailer tow hitch display message .. 262
Towing away
Fitting the towing ey e.................... 328
Removing the towing eye ............... 329
With both axles on the ground ....... 329
With front axle raised ..................... 329
Towing eye ......................................... 317 Index
21

!
Do not warm up the engine when the vehicle
is stationary. Drive off immediately. Avoid
high engine speeds and driving at full throttle
until the engine has reached its operating
temperature.
Only shift the automatic transmission to the
desired drive position when the vehicle is sta- tionary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
! Mercedes-AMG vehicles:
avoid full-load
operation and engine speeds greater than
5000 rpm when the engine is cold. This will
help to protect the engine and maintain
smooth engine operation. Key positions
Key g
To remove the key
1 Power supply for some consumers, such as
the windscreen wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the vehicle
Vehicles with manual transmission: the
steering is locked when the key is taken out of
the ignition lock.
i If the key does not belong to the vehicle, it
can still be turned in the ignition lock. How-
ever, the ignition will not be switched on. The engine cannot be started. Start/Stop button General notes
Vehicles with KEYLESS-GO are equipped with
keys featuring an integrated KEYLESS-GO func- tion and a detachable Start/Stop button.
A check that periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehicle.This occurs, for example, when the engine is
started.
When you insert the Start/Stop button in the
ignition lock, the system needs approximately
two seconds of recognition time. You can then
use the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different key
positions in the ignition lock. Pre-requisite for
this is that:
R you do not depress the brake pedal (vehicles
with automatic transmission)
R you do not depress the clutch pedal (vehicles
with manual transmission)
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately (vehicles with automatic transmission).
If you depress the clutch pedal and press the
Start/Stop button, the engine starts immedi-
ately (vehicles with manual transmission).
To start the vehicle without actively using the
key:
R the Start/Stop button must be inserted in the
ignition lock
R the key must be in the vehicle
R the vehicle must not be locked with the key or
KEYLESS-GO (Y page 80)
Do not keep the KEYLESS-GO key:
R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal foil
R inside metallic objects, e.g. a metal case
This can affect the functionality of KEYLESS-GO.
If you lock the vehicle with the key's remote
control or with KEYLESS-GO, after a short time:
R you will no longer be able to switch on the
ignition with the Start/Stop button
R you will no longer be able to start the engine
with the Start/Stop button until the vehicle is
unlocked again 144
DrivingDriving and parking

Kickdown
X
For maximum acceleration, depress the
accelerator pedal beyond the pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
X Shift back up once the desired speed is
reached.
During kickdown, you cannot shift gears using
the steering wheel gearshift paddles. If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving.
Mercedes-AMG vehicles: it is only possible to
use kickdown in temporary manual drive pro-
gram M. When manual drive program Mis selec-
ted permanently, kickdown is not possible. Problems with the transmission
Problem
Possible causes/consequences and
M MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. The acceleration ability
is deteriorating.
The transmission no lon-
ger shifts into all of the
gears.
Reverse gear can no lon-
ger be engaged. The transmission is in emergency mode.
X Stop.
X Shift the transmission to position j.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position h.
X Have the transmission checked at a qualified specialist workshop
immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek
immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion. Refuelling
163Driving and pa rking
Z

Off-road driving
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn on a steep incline, the vehicle could slip
sideways, tip and overturn. There is a risk of
an accident.
When driving on an incline, drive into the line of fall (upwards or downwards in a straight
line) and do not turn. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
kerb or an unpaved road
R you drive too quickly over an obstacle, e.g.
a kerb, slowing thresholds or a pothole in
the road
R a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, underbody,
chassis parts, wheels or tyres could be dam-
aged without the damage being visible. Com- ponents damaged in this way can unexpect-
edly fail or, in the case of an accident, no lon-
ger withstand the strain they are designed to withstand.
If the underbody panelling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody panelling. If these materials
come into contact with hot parts of the
exhaust system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If, on continuing your jour-
ney, you notice that driving safety is impaired, stop the vehicle immediately, paying atten-
tion to road and traffic conditions. In such
cases, consult a qualified specialist work-
shop.
The vehicle is only designed for easily negotiable
off-road terrain and poor road surfaces.
When driving off-road, substances such as sand, mud and water or water mixed with oil may get
into the brakes. This may lead to a reduction in
braking performance or total brake failure as a
result of increased wear. The braking charac-
teristics will vary depending on the substances
that get into the brakes. Clean the brakes after
driving off-road. If you notice grinding noises or
a reduction in braking performance, have the
brake system checked at a qualified specialist
workshop immediately. Adapt your driving style to the altered braking characteristics.
Driving off-road increases the possibility of dam-
age to the vehicle, which may cause assemblies
or systems to fail. Adapt your driving style to the conditions of the terrain. Drive carefully. Have
vehicle damage rectified immediately at a quali- fied specialist workshop.
Do not shift into transmission position iwhen
driving off-road. You could lose control of the
vehicle if you attempt to brake the vehicle using
the service brake. If the gradient is too steep for your vehicle, back up in reverse gear.
General notes H
Environmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section before driving your vehicle off- road.
Off-road driving is only possible with the
ON&OFFROAD package.
The following driving systems are specially
adapted for driving over easily negotiable off-
road terrain:
R Off-road program (Y page 192)
R Off-road ABS (Y page 68)
R Off-road 4ETS (Y page 72)
R Off-road ESP ®
(Y page 74)
R DSR (Downhill Speed Regulation)
(Y page 190) Driving tips
173Driving and parking Z

Observe the following notes:
R Stop the vehicle before driving off-road. If
necessary, activate the off-road program
(Y page 151).
R To avoid damaging the vehicle, make sure
there is always sufficient ground clearance.
R Make sure that items of luggage and loads are
stowed safely and are well secured
(Y page 293).
R Always keep the engine running and in gear
when driving on a downhill gradient. Activate
DSR (Y page 190).
R Drive slowly and evenly, if necessary at walk-
ing pace.
R Ensure that the wheels are in contact with the
ground at all times.
R Drive with extreme care on unknown off-road
routes where visibility is poor. For safety rea-
sons, get out of the vehicle first and survey
the off-road route.
R Check the depth of water before fording rivers
and streams.
R Watch out for obstacles.
R Take care when turning on an uphill or down-
hill slope or when driving across a slope. The
vehicle could otherwise tip over.
R Always keep the side windows and the pano-
rama sliding sunroof closed during the jour-
ney.
R Do not deviate from marked routes.
R Do not use the HOLD function when driving
off-road, on steep uphill or downhill gradients
or on slippery or loose surfaces. The HOLD
function cannot hold the vehicle on such sur- faces.
Checklist before off-road driving X
Engine oil level: check the engine oil and top
it up if necessary.
When driving on steep gradients, the oil level must be sufficiently high to ensure a correct
oil supply in the vehicle.
X Wheels and tyres: check the tyre tread
depth and tyre pressure.
X Check for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tyres.
X Replace any missing valve caps. X
Replace dented or damaged wheels.
X Wheels: dented or bent wheels can lead to a
loss of tyre pressure and damage to the tyre
bead. Before driving off-road, check the
wheels and replace them if necessary.
Checklist after off-road driving !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
X Deactivate the off-road program
(Y page 151).
X Deactivate DSR (Y page 190).
X Clean the headlamps and rear lights and
check for damage.
X Clean the front and rear licence plates.
X Clean the wheels and tyres with a water jet
and remove any foreign objects.
X Clean the wheels, wheel arches and the vehi-
cle underside with a water jet; check for any
foreign objects and damage.
X Check whether twigs or other parts of plants
have become trapped. These increase the risk
of fire and can damage fuel pipes, brake
hoses or the air bellows of the axle joints and propeller shafts.
X After the trip, examine without fail the entire
undercarriage, wheels, tyres, brakes, body-
work structure, steering, chassis and exhaust
system for damage.
X After driving in sand, mud, gravel, water or
similar dirty conditions, have the following
checked and cleaned:
R brake discs
R wheels
R brake pads
R axle joints
X If you detect strong vibrations after driving
off-road, check for foreign objects in the
wheels and drive train and remove them if
necessary. Foreign objects can disturb the
balance and cause vibrations.
Driving over poor road surfaces places greater
demands on your vehicle than driving on normal roads. After driving off-road, check the vehicle.
This allows you to detect damage promptly and
reduce the risk of an accident to yourself and
other road users. 174
Driving tipsDriving and parking

Display messages
Possible causes/consequences and
M
MSolutions #
See Owner's Manual See Owner's Manual The battery is no longer being charged.
A warning tone also sounds.
Possible causes:
R faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
! Do not continue driving. The engine could otherwise overheat.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 166).
X Consult a qualified specialist workshop. #
Stop vehicle See Stop vehicle See
Owner's Manual Owner's Manual The battery is no longer being charged and the charge status is too
low.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 166).
X Observe the instructions in the #See SeeOwner's
Owner's Manual
Manualdisplay
message.
X Consult a qualified specialist workshop. 4
Check Check
eng.
eng.oil
oillev.
lev.
when
when next
nextrefuelling
refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
! Avoid long journeys when there is too little coolant in the cooling
system. Otherwise the engine will be damaged.
X Check the oil level when next refuelling, at the latest (Y page 304).
X If necessary, top up the engine oil (Y page 305).
If you have to top up the engine oil frequently:
X Consult a qualified specialist workshop and have the engine
checked.
Information on approved engine oils can be obtained from any quali-
fied specialist workshop or on the Internet at http://bevo.mercedes-
benz.co m. 250
Display messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions 4
Add 1 litre engine Add 1 litre engine
oil when next refu‐ oil when next refu‐
elling elling The engine oil level has dropped to the minimum level.
! Avoid long journeys when there is too little coolant in the cooling
system. Otherwise the engine will be damaged.
X Check the oil level when next refuelling, at the latest (Y page 304).
X If necessary, top up the engine oil (Y page 305).
If you have to top up the engine oil frequently:
X Consult a qualified specialist workshop and have the engine
checked.
Information on approved engine oils can be obtained from any quali-
fied specialist workshop or on the Internet at http://bevo.mercedes-
benz.co m. 4
Engine oil level Engine oil level
Stop Stop
vehicle
vehicle Switch
Switch
engine off
engine off The engine oil level is too low. There is a risk of engine damage.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 166).
X Check the engine oil level (Y page 304).
X If necessary, top up the engine oil (Y page 305).æ
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level drops
into the reserve range.
X Refuel at the nearest filling station. ç There is very little fuel in the fuel tank.
Operation of the auxiliary heating is deactivated.
X You must refuel at the nearest filling station. ¸
Replace air cleaner Replace air cleaner Vehicles with a diesel engine: the engine air filter is dirty and must be
replaced.
X Consult a qualified specialist workshop. !
Clean the fuel fil‐ Clean the fuel fil‐
ter ter Vehicles with a diesel engine: there is water in the fuel filter. The water
must be drained off.
X Consult a qualified specialist workshop. Display messages
251On-board computer and displays Z

Closing the bonnet
X
Raise the bonnet slightly and, at the same
time, remove support strut ?from yellow
retaining clip =.
X Swing support strut ?down and press it into
bracket Auntil it engages.
X Lower the bonnet and let it fall from a height
of approximately 20 cm.
X Check that the bonnet has engaged properly.
If the bonnet can be raised slightly, it is not
properly engaged. Do not press the bonnet
closed. Open the bonnet again and close it
with a little more force. Engine oil
General notes Depending on your driving style, the vehicle
consumes up to 0.8 litres of oil per 1,000 km.
The oil consumption may be higher than this
when the vehicle is new or if you frequently drive
at high engine speeds.
Depending on the engine, the oil dipstick may be installed at different locations.
To check the oil level:
R park the vehicle on a level surface
R the engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature
R if the engine is not at normal operating tem-
perature, e.g. if the engine was only started
briefly, wait approximately 30 minute sbefore
carrying out the measurement
Checking the oil level using the oil dip-
stick G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. Example: vehicles with a petrol engine
Example: vehicles with a diesel engine
(except the GLA 180 d model)
Example: GLA 180 d model
X All models except GLA 180 d: pull out oil
dipstick :.
X The GLA 180 d model: release the oil filler
cap and pull it out together with integrated oil dipstick :.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick :into the guide tube
to the stop, and take it out again.
If the level is between MIN mark =and MAX
mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark =or
below, top up with 1.0 lof engine oil. 304
Engine compartmentMaintenance and care

Topping up engine oil
G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil does not spill out
over the filler neck. Allow the engine to cool
down and thoroughly clean the components
that have come into contact with engine oil
before you start the engine. H
Environmental note
When topping up the oil, take care not to spill
any. If oil enters the soil or waterways, it is
harmful to the environment.
! Use only engine oils and oil filters that are
approved for vehicles with a service system. A
list of the engine oils and oil filters that have
been tested and approved in accordance with Mercedes-Benz Specifications for Service
Products is available at any Mercedes-Benz
Service Centre.
The following cause engine failure or damage
to the exhaust system:
R Use of engine oils and oil filters that have
not been expressly approved for the service system
R Replacement of engine oil and oil filter after
the replacement interval specified by the
service system has expired
R Use of engine oil additives
! Do not add too much oil. Topping up with too
much engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off. Example: engine oil filler cap
X Turn cap :anti-clockwise and remove it.
X Top up the engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, top up with 1.0 lof engine oil.
X Replace cap :on the filler neck and turn
clockwise.
Make sure that the cap locks securely into
place.
X Check the oil level again with the oil dipstick
(Y page 304).
Further information on engine oil (Y page 355). Checking and adding other service
products
Checking the coolant level G
WARNING
The cooling system is pressurised, particu-
larly when the engine is warm. If you open the cap, you could be scalded if hot coolant
sprays out. There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Open
the cap slowly to release the pressure.
! The coolant level must only be checked and
corrected when the engine has cooled down
(coolant temperature under 40 †). Checking
the coolant level when the coolant tempera-
ture is over 40 † can lead to damage to the
engine or engine cooling system. Engine compartment
305Maintenance and care Z