reset MERCEDES-BENZ GLA SUV 2018 COMAND Manual

Index....................................................... 4
Introduction......................................... 14
Operating safety .................................... 14
Data stored in the vehicle ...................... 15
Information on copyright ...................... .17
Your multimedia system equipment ...... 17
Overview and operation .....................18
Overview ................................................ 18
Touchpad .............................................. .22
Basic functions ...................................... 27
Character entry (telephony) ................... 28
Character entry (navigation) .................. 29
Favorites ................................................ 31
System settings .................................. 33
Your multimedia system equipment ...... 33
Important safety notes .......................... 33
Display settings ..................................... 33
Time settings .........................................3 4
Text reader settings ...............................3 6
Voice Control System settings ............... 36
Wi-Fi ...................................................... 36
Bluetooth
®settings ............................... 39
Setting the system language .................4 0
Callin g up the favorite functions ............ 40
Im porting/exporting data ...................... 41
Reset function ...................................... .42
Vehicle functions ................................ 43
Your multimedia system equipment ...... 43
Important safety notes .......................... 43
Vehicle settings ..................................... 43
Seats ..................................................... 45
360° camera ......................................... 46
Rear view camera .................................. 47
DYNAMIC SELECT .................................. 48
Driving dynamics ................................... 50
Navigation ........................................... 51
Your multimedia system equipment ...... 51
Introduction ........................................... 51
Basic settings ........................................ 53 Destination entry ................................... 55
Personal POIs and routes ...................... 66
Route guidance ...................................... 69
Real-time traffic reports ......................... 75
Storing destinations ............................... 79
Map functions ........................................ 81
Functions in the Navigation menu ......... 86
Problems with the navigation system .... 87
Telephone
............................................ 89
Your multimedia system equipment ...... 89
Important safety notes .......................... 89
General notes ........................................ 89
Telephone menu overview ..................... 90
Connecting/disconnecting a mobile
phone .................................................... 90
Setting the reception and transmis-
sion volume ........................................... 94
Using the telephone .............................. 94
Mobile phone voice recognition ............. 98
Phone book ........................................... 98
Address book ...................................... 101
Importing contacts .............................. 106
Call lists ............................................... 108
Speed dial lists .................................... 110
Messages (text messages and e-
mails) ................................................... 110
Dictation function ................................ 116
Apple CarPlay™ ................................... 117
Android Auto ....................................... 119
Online and Internet functions ..........121
Your multimedia system equipment .... 121
Important safety notes ........................ 121
General notes ...................................... 121
Conditions for access .......................... 121
Setting up an Internet connection ....... 122
Establishing/ending the connection .... 124
Mercedes-Benz Apps ........................... 125
Web browser ....................................... 125
Radio .................................................. 130
Your multimedia system equipment .... 130
Switching on the radio ......................... 130
Overview .............................................. 130
Setting the waveband .......................... 131
2Contents

Destination (navigation)Enterin g adestination usin gth e
map ................................................ .62
Entering a point of interest .............. 60
Entering using geo-coordinates ....... 65
Entering using Mercedes-Benz
Apps ................................................ 65
Keyword search ............................... 58
Saving .............................................. 79
Selecting an address book con-
tact as a destination ........................ 60
Selecting from the list of last des-
tinations ........................................... 59
Dialing a number (telephone) ............. 95
Display
Selecting the design ........................ 33
Switching on/off .............................. 34
Displaying energy consumption
and generated electrical energy
(COMAND) ............................................ 44
Driving Dynamics
Displaying ........................................ 50
DVD
Inserting/loading (DVD changer) ... 141
Inserting/loading (Rear Seat
Entertainment System) .................. 178
Notes on discs ............................... 141
Removing/ejecting (DVD
changer) ........................................ 142
Removing/ejecting (Rear Seat
Entertainment System) .................. 178
DVD video
Rear Seat Entertainment System ... 181
DYNAMIC SELECT
Configuration via the DYNAMIC
SELECT controller ............................ 48
Configuring individual drive pro-
gram ................................................ 48
Configuring using the DYNAMIC
SELECT button ................................. 48
Displaying engine data ..................... 48
Setting options ................................ 49
E
E-mailAnswering ...................................... 115
Calling up the settings menu ......... 111 Changing the name of the e-mail
account .......................................... 112
Configuring an e-mail account ....... 112
Configuring the e-mails displayed .. 111
Deactivating the e-mail function .... 112
Deleting ......................................... 116
Displaying details ........................... 113
Downloading e-mails manually ...... 112
Editing text templates .................... 115
Forwarding ..................................... 115
Inbox .............................................. 113
Reading .......................................... 112
Settings ......................................... 111
Storing the sender as a new entry
in the address book ....................... 116
Using a phone number in the text .. 116
Using text templates ...................... 115
Writing ........................................... 114
Entering the address (example) ......... 56
Entering the city .................................. 56
F
Factory setting (reset function) ......... 42
Favorites
Adding ............................................. 31
Adding (predefined) ......................... 31
Adding (your own) ............................ 31
Deleting ........................................... 32
Displaying and calling up ................. 31
Moving ............................................. 32
Overview .......................................... 31
Renaming ......................................... 32
Favorites (Internet) ........................... 128
Favorites button .................................. 40
Fuel consumption (COMAND) ............ 44
G
GPS reception...................................... 51
Gracenote®Media Database ............ 144
H
Handwriting recognition
Switching text reader function
on/off .............................................. 24
Touchpad ......................................... 24
6Index

Manually setting the access data
of the mobile phone network pro-
vider ..............................................123
Mercedes-Benz Apps ..................... 125
Selecting the access data of the
mobile phone network provider ..... 122
Setting up an Internet connection .. 122
Web browser .................................. 125
P
Pause function
Video DVD ..................................... 157
Personal POIs and routes
Alert when approaching (personal
POI) ..................................................6 6
Editing .............................................. 67
Importing via Mercedes-Benz
Apps ................................................ 67
Recording the route .........................6 8
Saving .............................................. 66
Selecting .......................................... 67
Settings for personal POIs ............... 66
Phone book
Adding a new contact .................... 100
Adding information to a contact .... 100
Automatically importing contacts
from the mobile phone .................. 101
Calling up ......................................... 98
Deleting a contact ......................... 101
Displaying the details of an entry ... 100
Entering characters ......................... 28
Saving a contact ............................ 101
Searching for a contact ................... 99
Symbol overview .............................. 99
Phone call
Dialing .............................................. 95
Picture viewer
Changing view ............................... 157
Displaying pictures ........................ 157
Exiting the picture viewer .............. 158
POI (navigation)
Category .......................................... 61
Defining the position for the POI
search .............................................. 60
Entering ........................................... 60
Selecting .......................................... 62
Previous destinations (navigation) .... 80
R
Radio
Activating/deactivating the sta-
tion presets display ....................... 131
Deleting a station .......................... 132
Displaying information ................... 132
Displaying station information ....... 132
Displaying the artist and track ....... 132
Moving stations ............................. 132
Overview ........................................ 130
Setting the waveband .................... 131
Sound settings (balance, bass,
treble) ............................................ 132
Storing stations ............................. 131
Switching on .................................. 130
Tagging music tracks (download-
ing/purchasing tracks from the
iTunes Store
®) ............................... 132
Read-aloud function
Automatic ........................................ 78
Read-aloud function for e-mails ....... 113
Reading out
Traffic reports on the route .............. 78
Real-time traffic reports ..................... 75
Rear Seat Entertainment System
Active COMAND source ................. 185
Adjusting sound settings ............... 176
Adjusting the brightness ................ 176
Adjusting the color ........................ 176
Adjusting the contrast ................... 176
Audio mode ................................... 177
AUX mode ...................................... 186
Changing the batteries .................. 174
Changing the picture format .......... 177
Control menu ................................. 181
Cordless headphones .................... 173
DVD video mode ............................ 181
Multiple users ................................ 176
Operating with the headphones ..... 175
Picture settings .............................. 176
System settings ............................. 177
Using the main loudspeaker .......... 176
Rear view camera
Displaying the image ........................ 47
Opening the camera cover for
cleaning (COMAND) ......................... 47
Switching on/off (COMAND) ........... 47
Index9

Rear-compartment screens.............. 171
Receiving vCards ............................... 107
Redialing (telephone) .......................... 95
Remote control
Button lighting ............................... 172
Changing batteries ........................ 175
Rear Seat Entertainment System ... 172
Reserve fuel level
Switching the function on/off in
COMAND ......................................... 54
Resetting (factory settings) ............... 42
Route (navigation)
Selecting an alternative route .......... 73
Setting route options (avoiding:
highways, toll roads, tunnels, fer-
ries) ................................................. 53
Setting the route type (short
route, fast route, dynamic route or
economic route) ............................... 53
Starting calculation .......................... 57
Route guidance
Continue .......................................... 73
Freeway information ........................ 71
General notes .................................. 69
Lane recommendations ................... 70
Off-road ........................................... 75
Traffic reports .................................. 75
S
Safety notesAudio CD and MP3 mode ............... 139
Using the telephone ......................... 89
Satellite radio
Displaying information ................... 136
Overview ........................................ 134
Presets menu view ......................... 135
Registering .................................... 133
Switching to ................................... 134
SatRadio
Channel list updates ...................... 137
Memory functions .......................... 135
Music and sports alerts ................. 136
Notes ............................................. 133
Selecting a category ...................... 134
Selecting a channel ....................... 134
Tagging music tracks ..................... 136 Screen
Selecting for the remote control .... 172
SD card
Inserting ........................................ 143
Inserting/removing ........................ 142
Removing ....................................... 143
Seat cushion
Adjusting (COMAND) ....................... 45
Seats
Active multicontour seat
(COMAND) ....................................... 45
Adjusting the lumbar support
(COMAND) ....................................... 45
Balance (seat heating) ..................... 46
Massage function (COMAND) .......... 45
Massage programs (COMAND) ........ 45
Resetting settings ............................ 46
Seat functions (COMAND) ............... 45
Selecting for adjustment
(COMAND) ....................................... 45
Setting the driving dynamics
(COMAND) ....................................... 45
Selecting stations
Radio ............................................. 131
Sending DTMF tones ...........................96
Setting access data
Online and Internet ........................ 122
Setting the audio format
Rear Seat Entertainment System ... 183
Setting the language
COMAND ......................................... 40
Rear Seat Entertainment System ... 183
Setting the night design ..................... 33
Setting the text reader speed ............ 36
Setting the volume
Telephone calls ................................ 27
Settings
Sound settings ...............................1 59
Short message
see Text messages (SMS)
SIRIUS weather display
5-day forecast .............. .................. 163
Da

ily forecast ................................. 163
Detail information .......................... 164
Information chart ........................... 163
Selecting a location for the
weather forecast ............................ 164
Switching on/off ........................... 163
10Index

Weather map ................................. 166
SIRIUS weather map
Storm Guide ..................................1 70
Storm Watch Box ........................... 170
Sound
Switching on/off .............................. 27
Sound settings
Balance/fader ............................... 159
Calling up the sound menu ............ 159
Equalizer ........................................ 159
Speed dial
Deleting ......................................... 110
Setting up ...................................... 110
State/province
Selecting .......................................... 56
Station presets (radio)
Deleting marked stations ...............1 32
Storing stations
Radio ............................................. 131
Switching between summer time
and standard time ............................... 34
Switching on media mode
Using the Media button ................. 138
Via the device list .......................... 139
Via the main function bar ............... 138
Via the number keypad .................. 139
System settings
Bluetooth
®....................................... 39
Date ................................................. 34
Importing/exporting data ................ 41
Language ......................................... 40
Text reader speed ............................ 36
Time ................................................. 34
Time zone ........................................ 34
Voice Control System ...................... 36
T
Telephone
Accepting a call (COMAND) ............. 94
Adding a call .................................... 96
Adjusting the volume for calls .......... 27
Android Auto .................................. 119
Apple CarPlay™ ............................. 117
Authorizing a mobile phone (con-
necting) ............................................ 92
Call lists ......................................... 108
Call waiting ...................................... 97 Calls with several participants ......... 97
Conference calls .............................. 97
Connecting a mobile phone (gen-
eral information) .............................. 90
De-authorizing (disconnecting) a
mobile phone ................................... 94
Deleting a speed dial preset .......... 110
Deleting messages ........................ 116
Dictation function for text mes-
sages and e-mails .......................... 116
Displaying Bluetooth
®connection
details .............................................. 94
Downloading messages manually .. 112
E-mail ............................................. 110
E-mail requirements ....................... 110
E-mail settings ............................... 111
Ending an active call ........................ 98
Entering a number ........................... 95
Entering phone numbers .................. 95
Establishing the connection from
the mobile phone ............................. 93
Function restrictions ........................ 90
Functions available during a call ...... 96
General notes .................................. 89
Incoming call during an existing
call ................................................... 97
Making a call .................................... 95
Message conditions ....................... 110
Message settings ........................... 111
Operating options ............................ 89
Phone book ...................................... 98
Reading messages ......................... 112
Reception and transmission vol-
ume ................................................. 94
Reconnecting a mobile phone
automatically ................................... 93
Rejecting a call (COMAND) .............. 95
Safety notes ..................................... 89
Sending DTMF tones ........................ 96
Setting up a speed dial .................. 110
Switching between calls (call wait-
ing) .................................................. 97
Switchi
ng between mobile
phones ............................................. 93
Switching the microphone on/off .... 96
Telephone menu overview ............... 90
Text message conditions ............... 110
Text message settings ................... 111
Index11

Exiting the Favorites function
XPress the Favorites button again.
or
XPress the %button.
Further information on the Favorites function
(
Ypage 31).
Importing/exporting data
General notes
!
When writing data onto the USB stick or the
memory card, it is important not to remove
the stick or the card. Otherwise, data loss
may occur.
iPlease remember that the NFTS file system
is not supported. The FAT32 file system is
recommended.
Using this function you can do the following with
your personal data:
Rtransfer your data from one multimedia sys-
tem to another multimedia system
(The transfer may be limited or not possible,
depending on the vehicle's equipment.)
Rmake a backup copy of your personal data
(export data) and load it again (import data)
Rprotect your data from unwanted export by
activating a pin prompt (presetting: deactiva-
ted ª)
You can either use an SD card or a USB storage
device (e.g. a USB stick) as temporary storage.
Further information on importing and exporting
data can be obtained at a qualified specialist
workshop.
Activating/deactivating PIN protec-
tion
XPress the Øbutton.
or
XPress Vehiclein the main function bar.
The vehicle menu is displayed.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select System Settings: turn and press
the controller.
XTo select Data Import/Export: turn and
press the controller.
XTo switch ActivatePINProtectiononO
or off ª: turn and press the controller.
When activating PIN protection, you will be
prompted to enter a PIN.
XTo enter the 4-digit PIN and select ¬: turn
and press the controller.
You will be prompted to enter the PIN again.
XEnter the PIN again and select ¬.
The PIN prompt now protects your personal
data from unwanted export.
iIf you deactivate your PIN protection, you
will first be prompted to enter your PIN. If you
have forgotten your PIN, a qualified specialist
workshop can deactivate the PIN protection
for you. Alternatively, you can deactivate PIN
protection by resetting your personal data
(
Ypage 42).
Importing/exporting data
Connecting a USB storage device
XInsert the SD memory card (Ypage 143).
or
XConnect a USB device (e.g. a USB memory
stick) (Ypage 143).
Importing/exporting data
iIf you import data such as address data, the
existing data on the multimedia system is
overwritten. You will see a message to this
effect. The multimedia system is restarted
after the data import.
XPress the Øbutton.
or
XPress Vehiclein the main function bar.
The vehicle menu is displayed.
Importing/exporting data41
System settings
Z

XTo switch to the menu bar: slide6the con-
troller.
XTo select System Settings: turn and press
the controller.
A menu appears.
XTo select Data Import/Export: turn and
press the controller.
XSelect Import DataorExport Data.
If PIN protection is activated, a PIN prompt
appears when you select Export Data
.
XTo enter the 4-digit PIN and select ¬: turn
and press the controller.
PIN protection is deactivated.
XTo select MemoryCard,USB 1or USB 2: turn
and press the controller.
This function exports all the data to the selec-
ted disc.
iYou can export address data, bookmarks,
system settings that you have made and radio
station lists, for example.
Mercedes-Benz is not liable for any loss of
data.
Reset function
General information
You can reset the multimedia system to the fac-
tory settings. This includes the deletion of all of
your personal data on the multimedia system.
These include:
RStation presets
REntries in the destination memory
REntries in the list of previous destinations in
the navigation system
REntries in the address book
RAuthorized telephone
In addition, an activated PIN protection, which
you have used to protect your data against
unwanted export, will be deactivated. Resetting
is recommended before selling or transferring
ownership of your vehicle, for example.
Mercedes-Benz is not liable for any loss of data.
Resetting the multimedia system
XPress the Øbutton.
or
XPress Vehiclein the main function bar.
The vehicle menu is displayed.
XTo switch to the menu bar: slide 6the con-
troller.
XTo select System Settings: turn and press
the controller.
XTo select Reset: turn and press the control-
ler.
A prompt appears asking whether you wish to
reset.
XSelect Yes.
A prompt appears again asking whether you
really wish to reset.
XSelect Yes.
The multimedia system is reset to the factory
settings and restarted.
42Reset function
System settings

Massage the entire back, rising waves, sooth-
ing downward movements
RActivating Massage
Mobilizing massage and rising and descend-
ing dynamic waves
RClassic Massage
Single and twin waves moving upwards
across the entire back
RMobilizing Massage
Mobilization via stronger single and twin
waves moving upwards across the entire back
Selecting a massage program
XCall up the seat functions (Ypage 45).
XTo selectMassage: turn and press the con-
troller.
XTo select a seat: slide 1the controller.
XTo select massage programs: turn and press
the controller.
The massage program runs for approximately
15 to 25 minutes, depending on the setting.
XTo exit the menu: press the%button.
Seat heating balance
The balance function controls the distribution of
heat for the seat backrest and seat cushion.
The balance function influences the currently
set heating level of the seat heating (see the
vehicle Operator's Manual).
XCall up the seat functions (Ypage 45).
XTo select Seat Heating Balance: turn and
press the controller.
XTo select a seat: slide 1the controller.
XTo change the setting: turn the controller.
You will see the changes you have made in the
settings display.
The settings represent the following:
R0— the backrest and seat cushion are evenly
heated according to the setting selected with
the seat heating button.
R1to 3increasing — the heat output to the seat
cushion is reduced one level at a time.
R1to 3decreasing — the heat output to the
backrest is reduced one level at a time.
XTo exit the menu: press the%button.
Resetting all adjustments
XCall up the seat functions (Ypage 45).
XTo select Reset: turn and press the controller.
XTo select a seat: slide 1the controller.
XTo reset: press the controller.
A prompt appears.
XTo select YesorNo: turn and press the con-
troller.
If you select No
the process is canceled.
After selecting Yes
all seat adjustments are
reset to the default values (factory setting).
360° camera
General notes
The 360° camera covers the immediate sur-
roundings of the vehicle and assists you, for
instance when parking or at exits with reduced
visibility.
The 360° camera is only an aid. It is not a
replacement for your attention to your immedi-
ate surroundings. You are always responsible
for safe maneuvering and parking. Make sure
that no persons or animals are in the maneu-
vering range.
Further information on the 360°camera can be
found in the vehicle Operator's Manual.
Displaying the 360° camera image
When the 360°Camerafunction is switched on,
the image is shown in the multimedia system
display (see the vehicle Operator's Manual).
XPress Vehiclein the main function bar.
The vehicle menu is displayed.
XSelect 360° Camera.
The 360° camera image appears in split-
screen mode.
You will see the previous view on the display if,
when the function is switched on:
Rturn the SmartKey to position 2in the igni-
tion lock
Ryou select transmission position P
Rwhen you are driving at moderate speeds
Switching the display off manually
XTo select &: slide 6and press the con-
troller.
46360° camera
Vehicle functions

XTo selectSpeed Dial Preset List: turn
and press the controller.
The speed dial list is displayed.
XTo select an entry and make a call: turn and
press the controller.
The telephone menu displays the selected
entry. The number is dialed.
Further information on setting up speed dial
(
Ypage 110).
Further information about ending a call
(
Ypage 98).
Functions available during a call
Overview
:Adds a call (Ypage 96)
;Person you are calling
=Symbol for active telephone connection
?Ends a call
ASwitches the microphone on/off
(Ypage 96)
BSends DTMF tones (not possible with all
mobile phones) (Ypage 96)
Other functions:
RAccepting a waiting call (Ypage 97)
RCall waiting (Ypage 97)
RConducting a conference call (Ypage 97)
Availability depends on the network (only pos-
sible on GSM networks) and the Bluetooth
®
mobile phone.
Adding a call
:Adds a call
If the mobile phone network provider and the
mobile phone support the function, you can
make another call during an existing call. The
previously active call is held.
XTo select °2: turn and press the controller.
XTo make a call, e.g.:
RUsing the telephone menu (Ypage 95)
RUsing redial (Ypage 95)
RUsing the call lists (Ypage 95)
RUsing the phone book (Ypage 95)
RUsing speed dial (Ypage 95)
Switching the microphone on or off
This function is available in the telephone menu
during an active phone call.
Switching off the microphone:
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Microphone Off: turn and press
the controller.
If the microphone is switched off, the Q
symbol and the The microphone is off.
message are displayed.
Switching on the microphone:
XSelect Microphone On.
The Qsymbol disappears. The The micro‐
phone is on.message is shown.
Sending DTMF tones
This function is not supported by all mobile
phones.
Answering machines or other devices can be
controlled by DTMF tones, e.g. for remote query
functions.
96Using the telephone
Telephone

otherwise become involved in an accident in
which you or others could be injured.
The address book displays all the contacts from
the various sources (mobile phone, memory
card, USB device, the phone book of the multi-
media system, navigation).
You can use the contacts to make telephone
calls, navigate and to write messages.
If a mobile phone is connected to the multimedia
system and automatic calling up is activated
(
Ypage 106), the mobile phone's contacts are
displayed in the address book. If you disconnect
the mobile phone from the multimedia system,
these contacts are no longer displayed in the
address book.
When you import, save, edit or add contacts,
they will be saved in the multimedia system.
These contacts will remain available even when
you connect the multimedia system to a differ-
ent mobile phone. You can view these contacts
even without a mobile phone.
iThe address book can store a total of 5000
contacts.
R2000 entries are reserved for permanently
saved contacts
R3000 entries are reserved for contacts that
you can load from the mobile phone
iBefore selling your vehicle, delete the con-
tacts saved in the multimedia system using
the reset function (
Ypage 42).
Calling up the address book
XTo call up the telephone menu: press the
% button.
XTo switch to the menu bar: slide 5the con-
troller.
XTo select Tel/®: press the controller.
XTo selectAddress Book: turn and press the
controller.
XTo browse in the address book: turn the con- troller.
An address book entry can also include a pic-
ture. This is shown to the left of the address
data. Address book entries with pictures can
only be created by importing vCards (vcf
files). Further information on importing
vCards (
Ypage 106). The quality of the pic-
ture depends on the picture's resolution.
Searching for a contact
Using the character bar
XCall up the address book (Ypage 102).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select Search: turn and press the control-
ler.
XTo select characters: turn the controller and
press to confirm.
The first contact with the selected first char-
acter is highlighted in the address book. If
there are similar contacts, the next different
character is shown. For example, with con-
tacts such as Jana
andJohn, the beginnings
of the names are identical. The next different
character A
andOare offered for selection.
XSelect the characters of the contact you are
searching for one by one, pressing and con-
firming with the controller each time.
XTo end the search: select b.
The contacts in the address book are dis-
played.
XTo select a contact: turn and press the con-
troller.
XTo return to the character bar: press the
% button repeatedly until the character
bar is displayed.
Further information about character entry
(
Ypage 28).
102Address book
Telephone