check engine MERCEDES-BENZ GLA SUV 2018 User Guide
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Page 66 of 338

side. In addition, more drive torque is transfer-
red to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP
®.
Off-road 4ETS (Electronic Traction Sys-
tem)
A 4ETS system specifically suited to off-road
terrain is activated automatically once the off-
road program is activated (
Ypage 167).
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 60).
GWARNING
If ESP
®is malfunctioning, ESP®is unable to
stabilize the vehicle. Additionally, further driv-
ing safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP
®checked at a
qualified specialist workshop.
Vehicles without 4MATIC: when towing your
vehicle with the front axle raised, it is important
that you observe the notes on ESP
®
(Ypage 295).
If the å ESP®OFF warning lamp lights up
continuously, ESP®is deactivated.
If the ÷ ESP®warning lamp and the å
warning lamp are lit continuously, ESP®is not
available due to a malfunction.
Observe the information on warning lamps
(
Ypage 231) and display messages which may
be shown in the instrument cluster
(
Ypage 201).
Only use wheels with the recommended tire
sizes. Only then will ESP
®function properly.
Characteristics of ESP®
General information
If the ÷ ESP®warning lamp goes out before
beginning the journey, ESP®is automatically
active.
If ESP
®intervenes, the ÷ESP®warning lamp
flashes in the instrument cluster. If ESP
®intervenes:
XDo not deactivate ESP®under any circum-
stances.
XOnly depress the accelerator pedal as far as
necessary when pulling away.
XAdapt your driving style to suit the prevailing
road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle stops
moving. The engine starts automatically when
the driver wants to pull away again. ESP
®
remains in its previously selected status. Exam-
ple: if ESP®was deactivated before the engine
was switched off, ESP®remains deactivated
when the engine is switched on again.
Deactivating/activating ESP®(except
Mercedes‑AMG vehicles)
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 60).
You can select between the following states of
ESP
®:
RESP®is activated.
RESP®is deactivated.
GWARNING
If you deactivate ESP
®, ESP®no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP
®in the situations descri-
bed in the following.
The spinning of the wheels results in a cutting
action for better traction on loose surfaces.
It may be best to deactivate ESP
®in the follow-
ing situations:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
iActivate ESP®as soon as the situations
described above no longer apply. ESP®will
otherwise not be able to stabilize the vehicle if
the vehicle starts to skid or a wheel starts to
spin.
64Driving safety systems
Safety
Page 69 of 338

EBD (electronic brake force distribu-
tion)
General information
EBD monitors and controls the brake pressure
on the rear wheels to improve driving stability
while braking.
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 60).
GWARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the
risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
Please observe the information on warning and
indicator lamps (
Ypage 230)
(
Ypage 230) as well as on display messages
(Ypage 203).
ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety and
offers increased braking comfort. In addition to
the braking function, ADAPTIVE BRAKE also has
the HOLD function (
Ypage 162) and hill start
assist (Ypage 127).
STEER CONTROL
General information
STEER CONTROL helps you by transmitting a
noticeable steering force to the steering wheel
in the direction required for vehicle stabilization.
This steering assistance is provided in particular if:
Rboth right wheels or both left wheels are on a
wet or slippery road surface when you brake
Rthe vehicle begins to skid
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 60).
No steering assistance is provided from STEER
CONTROL, if:
RESP®is malfunctioning
Rthe steering is malfunctioning
If ESP®is malfunctioning, you will be assisted
further by the electrical power steering.
Protection against theft
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
XTo activate with the SmartKey: remove the
SmartKey from the ignition lock.
XTo activate with KEYLESS-GO start-func-
tion or KEYLESS-GO: switch the ignition off
and open the driver's door.
XTo deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
iThe immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
Protection against theft67
Safety
Z
Page 72 of 338

press theFbutton on the SmartKey
(Ypage 79).
When the tailgate closes you can then release
the button.
KEYLESS-GO
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle.
Locking and unlocking
You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the
SmartKey with you. You can combine the func-
tions of KEYLESS-GO with those of a conven-
tional SmartKey. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using the
& button on the SmartKey.
The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. When locking or
unlocking with KEYLESS-GO, the distance
between the SmartKey and the corresponding
door handle must not be greater than three feet
(one meter).
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example:
Rwhen starting the engine
Rwhile driving
Rwhen the external door handles are touched
Rduring convenience closing
XTo unlock the vehicle: touch the inner sur-
face of the door handle.
XTo lock the vehicle: touch sensor surface :
or ;.
Make sure that you do not touch the inner
surface of the door handle.
XConvenience closing feature: touch
recessed sensor surface ;for an extended
period.
Further information on the convenience clos-
ing feature (
Ypage 85).
XTo unlock the tailgate: pull tailgate han-
dle :.
Deactivating and activating
If you do not intend to use the vehicle for a lon-
ger period of time, you can deactivate KEYLESS-
GO. The SmartKey will then use very little power,
thereby conserving battery power. For the pur-
poses of activation/deactivation, the vehicle
must not be nearby.
XTo deactivate: press the&button on the
SmartKey twice in rapid succession.
The indicator light on the SmartKey flashes
twice briefly then one long flash, then KEY-
LESS-GO is deactivated (
Ypage 72).
XTo activate: press any button on the Smart-
Key.
or
XInsert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features
are available again.
70SmartKey
Opening and closing
Page 76 of 338

ProblemPossible causes/consequences andMSolutions
You can no longer lock or
unlock the vehicle using
KEYLESS-GO.The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 72) and replace it if necessary
(Ypage 72).
If this does not work:
XUnlock (Ypage 76) or lock (Ypage 77) the vehicle using the
mechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 76) or lock (Ypage 77) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XUnlock (Ypage 76) or lock (Ypage 77) the vehicle using the
mechanical key.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 290).
or
XJump-start the vehicle (Ypage 291).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 72) and replace it if necessary
(Ypage 72).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
74SmartKey
Opening and closing
Page 79 of 338

XTurn the mechanical key counter-clockwise
as far as it will go to position1.
The door is unlocked.
XTurn the mechanical key back and remove it.
XInsert mechanical key into the SmartKey
(Ypage 72).
Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey or KEYLESS-GO, use the mechanical
key.
XOpen the driver's door.
XClose the front-passenger door, the rear
doors and the tailgate.
XPress the locking button on the driver’s door
(Ypage 75).
XCheck whether the locking knobs on the
front-passenger door and the rear doors are
still visible. Press down the locking knobs by
hand, if necessary.
XClose the driver's door.
XTake the mechanical key out of the SmartKey
(Ypage 71).
XInsert the mechanical key into the lock of the
driver's door as far as it will go.
XTurn the mechanical key clockwise as far as it
will go to position 1.
XTurn the mechanical key back and remove it.
XMake sure that the doors and the tailgate are
locked.
XInsert mechanical key into the SmartKey
(Ypage 72).
iIf you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-theft
alarm system is not armed.
Cargo compartment
Important safety notes
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress the Fbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the close button or STOP button on
the tailgate.
Rpull the handle on the tailgate.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
Cargo compartment77
Opening and closing
Z
Page 99 of 338

XPush release lever:down completely.
The steering column is unlocked.
XAdjust the steering wheel to the desired posi-
tion.
XPush release lever :up completely.
The steering column is locked.
XCheck if the steering column is locked. When
doing so, try to push the steering wheel up or down or try to move it in the fore-and-aft
direction.
Mirrors
Rear-view mirror
XAnti-glare mode: flick anti-glare lever :for-
wards or back.
Exterior mirrors
Adjusting the exterior mirrors
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 124).
XExterior mirror on the front-passenger side:
press button ;.
Exterior mirror on the driver's side: press but-
ton :.
The indicator lamp in the corresponding but-
ton lights up in red.
The indicator lamp goes out again after some
time. You can adjust the selected exterior
mirror using button =as long as the indicator
lamp is lit.
XPress button =up, down, or to the right or
left until you have adjusted the exterior mirror
to the correct position. You should have a
good overview of traffic conditions.
The convex exterior mirrors provide a larger field of vision.
After the engine has been started, the exterior
mirrors are automatically heated at low outside
temperatures. Heating takes a maximum of ten
minutes.
iYou can also heat up the exterior mirrors
manually by switching on the rear window
defroster.
Mirrors97
Seats, steering wheel and mirrors
Z
Page 113 of 338

Replacing the rear window wiper blade
Removing a wiper blade
XVehicles without KEYLESS-GO or KEY-
LESS-GO start function:remove the Smart-
Key from the ignition lock.
XVehicles with KEYLESS-GO or KEYLESS-
GO start function: switch off the engine.
XFold wiper arm?away from the rear window.
XPress both release clips ;.
XFold wiper blade:in the direction of
arrow =away from wiper arm ?.
XRemove wiper blade:in the direction of
arrow A.
Installing a wiper blade
XPosition new wiper blade :with recess B
on lug A.
XFold wiper blade :in the direction of
arrow =onto the wiper arm, until retaining
clips ;engage in bracket ?.
XMake sure that wiper blade :is seated cor-
rectly.
XFold the wiper arm back onto the rear win-
dow.
Problems with the windshield wipers
ProblemPossible causes/consequences and MSolutions
The windshield wipers
are jammed.Leaves or snow, for example, may be obstructing the windshield wiper
movement. The wiper motor has been deactivated.
XFor safety reasons, you should remove the SmartKey from the igni-
tion lock.
XRemove the cause of the obstruction.
XSwitch the windshield wipers back on.
The windshield wipers
fail completely.The windshield wiper drive is malfunctioning.
XSelect another wiper speed on the combination switch.
XHave the windshield wipers checked at a qualified specialist work-
shop.
The windshield washer
fluid from the spray noz-
zles no longer hits the
center of the windshield.The spray nozzles are misaligned.
XHave the spray nozzles adjusted at a qualified specialist workshop.
Windshield wipers111
Lights and windshield wipers
Z
Page 126 of 338

!Do not warm up the engine while stationary.
Pull away immediately. Avoid high engine
speeds and full throttle until the engine has
reached its operating temperature.
In vehicles with automatic transmission,
engage positions P and R only when the vehi-
cle is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
!Mercedes-AMG vehicles: avoid full-load
operation and engine speeds greater than
5000 rpm when the engine is cold. This helps
to protect the engine and avoids uncomfort-
able driving.
Key positions
SmartKey
gTo remove the SmartKey
(shift the transmission to position j)
1Power supply for some consumers, such as
the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
iThe SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
Start/Stop button
General notes
Vehicles with KEYLESS-GO are equipped with
SmartKeys featuring the integrated KEYLESS-
GO function and a detachable Start/Stop but-
ton. A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart-
Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
To start the vehicle without actively using the
SmartKey:
Rthe Start/Stop button must be inserted in the
ignition lock
Rthe SmartKey must be in the vehicle
Rthe vehicle must not be locked with the
SmartKey or KEYLESS-GO (Ypage 70)
Do not keep the KEYLESS-GO key:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of KEYLESS-GO.
If you lock the vehicle with the SmartKey remote
control or with KEYLESS-GO, after a short time:
Ryou will not be able to switch on the ignition
with the Start/Stop button.
Ryou will no longer be able to start the engine
with the Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the button
on the front door (
Ypage 75), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
124Driving
Driving and parking
Page 128 of 338

GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes
During a cold start, the engine runs at higher
speeds to enable the catalytic converter to
reach its operating temperature. The sound of
the engine may change during this time.
Automatic transmission
XShift the transmission to position j
(Ypage 132).
The transmission position display in the mul-
tifunction display shows P(
Ypage 132).
iYou can start the engine in transmission
positions jand i.
Starting procedure with the SmartKey
To start the engine using the SmartKey instead
of the Start/Stop button, pull the Start/Stop
button out of the ignition lock.
XTurn the SmartKey to position 3in the igni-
tion lock (Ypage 124) and release it as soon
as the engine is running.
Starting procedure with the Start/Stop
button
The Start/Stop button can be used to start the
vehicle manually without inserting the SmartKey
into the ignition lock. The Start/Stop button
must be inserted in the ignition lock and the
SmartKey must be in the vehicle. This mode for
starting the engine operates independently of
the ECO start/stop automatic engine start func-
tion.
You can start the engine if a valid SmartKey is in the vehicle. Switch off the engine and always
take the SmartKey with you when leaving the vehicle, even if you only leave it for a short time.
Pay attention to the important safety notes.
XDepress the brake pedal and keep it
depressed.
XPress the Start/Stop button once
(Ypage 124).
The engine starts.
Starting procedure via smartphone
Observe the important safety notes on starting
the engine (Ypage 125).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the
previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
Rthe SmartKey is in the ignition lock
Rpark position jis selected
Rthe accelerator pedal is not depressed
Rthe alarm for the anti-theft alarm system is
not set
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery is sufficiently charged
126Driving
Driving and parking
Page 132 of 338

ProblemPossible causes/consequences andMSolutions
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 291).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XAllow the starter motor to cool down for approximately two minutes.
XTry to start the engine again.
If the engine still does not start:
XConsult a qualified specialist workshop.
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
gauge shows a value
above 248 ‡ (120 †).
The coolant warning
lamp may also be on and
a warning tone may
sound.The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 272). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT button (all vehicles
except Mercedes-AMG vehicles)
Use the DYNAMIC SELECT button to change the
drive program. Depending on the drive program
selected the following vehicle characteristics
will change:
Rthe drive (engine and transmission manage-
ment)
Rthe sound of the exhaust system (vehicles
with sports exhaust system)
Rthe steering
Rthe availability of the ECO start/stop function
Rthe climate control
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. For further information about starting
the engine, see (
Ypage 136).
XPress DYNAMIC SELECT button :as many
times as necessary until the desired drive
program is selected.
The selected drive program appears in the
multifunction display. After five seconds the
display goes out and the status icon of the
selected drive program appears.
130DYNAMIC SELECT button (all vehicles except Mercedes-AMG vehicles)
Driving and parking