transmission MERCEDES-BENZ GLA SUV 2018 Manual PDF

Towing and tow-starting
Important safety notes
GWARNING
Functions relevant to safety are restricted or
no longer available if:
Rthe engine is not running.
Rthe brake system or the power steering is
malfunctioning.
Rthere is a malfunction in the voltage supply or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the:
Rthe towing eye could detach itself
Rthe vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (
Ypage 327).
!When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations. To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
!Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could be
damaged.
!Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recove
r the vehicle with a crane.
!When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
!The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph (50km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the front axle must be raised
or the entire vehicle raised and transported.
!Do not tow with sling-type equipment. This
could damage the vehicle.
!When towing away vehicles with KEYLESS-
GO, use the key instead of the Start/Stop
button. The automatic transmission may oth-
erwise shift to position jwhen you open the
driver's or front-passenger door, which could
damage the transmission.
!Vehicles with automatic transmission must
not be started by tow-starting. This could oth-
erwise damage the transmission.
It is better to have the vehicle transported than
to have it towed away.
If the vehicle can no longer be driven because of
an accident or breakdown, you have the follow-
ing options:
RTransporting the vehicle.
As a rule, you should have the vehicle trans-
ported.
RTowing the vehicle with a tow rope or tow bar.
Only tow the vehicle in e
xceptional cases.
294Towing and tow-starting
Breakdown assistance

The battery must be connected and charged.
Otherwise, you:
Rcannot turn the SmartKey to position2in
the ignition lock.
Rcannot release the electric parking brake.
Rcannot shift the transmission to position i.
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or if there is a sys-
tem malfunction:
Rthe electric parking brake may not be applied
in certain circumstances, or
Rit may no longer be possible to shift the trans-
mission to position j
Switch off non-essential consumers, e.g. the
radio.
Disarm the automatic locking feature before the vehicle is towed (
Ypage 196). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye are
located in the bumpers. They are at the rear and
at the front, under covers :.
XRemove the towing eye from the stowage
space. The towing eye is located with the vehicle tool
kit under the cargo compartment floor
(
Ypage 283).
Vehicles with the TIREFIT kit: the towing eye is
beneath the tire inflation compressor
(
Ypage 284).
XPress the mark on cover :inwards in the
direction of the arrow.
XTake cover :off the opening.
XScrew in the towing eye clockwise to the stop.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach cover :to the bumper and press until
it engages.
XPlace the towing eye in the stowage well
beneath the cargo compartment floor in the
cargo compartment (
Ypage 283).
XVehicles with the TIREFIT kit: put back the tire inflation compressor (Ypage 284).
Towing the vehicle with the front axle
raised
Observe the important safety notes when tow-
ing your vehicle with the front axle raised
(
Ypage 294).
Only vehicles without 4MATIC can be towed
with the front axle raised.
!Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
Vehicles with 4MATIC may either be towed away
with both axles on the ground or be loaded up
and transported.
!The ignition must be switched off if the vehi-
cle is being towed with the front axle raised.
Otherwise, ESP
®may intervene and damage
the brake system.
XOn vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
SmartKey instead of the Start/Stop button
(
Ypage 125).
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the igni-
tion lock.
XWhen the vehicle is stationary, depress the
brake pedal and keep it depressed.
Towing and tow-starting295
Breakdown assistance
Z

XShift the automatic transmission to position
j.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the automatic locking
(Ypage 196).
XSwitch on the hazard warning lamps
(Ypage 103).
XTurn the SmartKey in the ignition lock to posi-
tion gand leave the SmartKey in the ignition
lock.
Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(
Ypage 294).
XOn vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
SmartKey instead of the Start/Stop button
(
Ypage 125).
The automatic transmission automatically shifts
to position jwhen you open the driver's or
front-passenger door or when you remove the
SmartKey from the ignition lock. In order to
ensure that the automatic transmission stays in
position iwhen towing away the vehicle, you
must observe the following points:
XMake sure that the vehicle is stationary.
XTurn the SmartKey to position 2in the igni-
tion lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to position
i.
XLeave the SmartKey in position 2in the igni-
tion lock.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch on the hazard warning lamps
(Ypage 103).
iIn order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination
switch as usual. In this case, only the indicator
lamps for the direction of travel flash. After
resetting the combination switch, the hazard
warning lamp starts fla shing a
gain.
Transporting the vehicle
Vehicles with automatic transmission
!When the vehicle is loaded for transport, the
front and rear axles must be stationary and on the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles
!You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 124).
XShift the transmission to position i.
As soon as the vehicle has been loaded:
XPrevent the vehicle from rolling away by
applying the electric parking brake.
XShift the transmission to position j.
XTurn the SmartKey to positiongin the igni-
tion lock and remove it.
XSecure the vehicle.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur- poses.
Notes on 4MATIC vehicles
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
296Towing and tow-starting
Breakdown assistance

Vehicles with 4MATIC may only either be towed
away with both axles on the ground or be loaded
up and transported.
If the vehicle's transmission, front, or rear axle is
damaged, have the vehicle transported on a
truck or trailer.
In the event of damage to the electrical sys-
tem:
If the battery is defective, the automatic trans-
mission will be locked in position j. To shift the
automatic transmission to position i, you
must provide power to the vehicle's on-board
electrical system in the same way as when jump-
starting (
Ypage 291).
Have the vehicle transported on a transporter or
trailer.
Tow-starting (emergency engine
starting)
!
Vehicles with automatic transmission must
not be tow-started. You could otherwise dam-
age the automatic transmission.
iYou can find information on "Jump-starting"
under (Ypage 291).
Fuses
Important safety notes
GWARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
!Only use fuses that have been approved for
Mercedes-Benz vehicles and which have the
correct fuse rating for the system concerned.
Only use fuses marked with an "S". Other-
wise, components or systems could be dam-
aged.
!Make sure that no moisture can enter the
fuse box when the cover is open.
!When closing the cover, make sure that it is
lying correctly on the fuse box. Moisture seep-
ing in or dirt could otherwise impair the oper-
ation of the fuses.
The fuses in your vehicle serve to close down
faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions stop
operating.
Blown fuses must be replaced with fuses of the same rating, which you can recognize by the
color and value. The fuse ratings are listed in the
fuse allocation chart.
The fuse allocation chart is in the fuse box in the
front-passenger footwell (
Ypage 298).
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified special-
ist workshop, e.g. an authorized Mercedes-Benz
Center.
Before changing a fuse
XSecure the vehicle against rolling away
(Ypage 143).
XSwitch off all electrical consumers.
XVehicles without KEYLESS-GO: remove the
SmartKey from the ignition lock.
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The vehicle electronics are now in position
g. This is the same as the SmartKey being
removed from the ignition.
The fuses are located in various fuse boxes:
RFuse box in the engine compartment on the
left-hand side of the vehicle, when viewed in
the direction of travel
RFuse box in the front-passenger footwell
The fuse allocation chart is on the fuse box in the
front-passenger footwell (
Ypage 298).
Fuse box in the engine compartment
GWARNING
When the hood is open and the windshield
wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windshield wipers and
the ignition before opening the hood.
Fuses297
Breakdown assistance
Z

Tire-mounting tools should not be used near
the valve. This could damage the electronic
components.
Only have tires changed at a qualified spe-
cialist workshop.
Observe the instructions and safety notes in the
"Changing a wheel" section (
Ypage 319).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires in
the center.
On vehicles that have the same size front and
rear wheels, you can rotate the wheels accord-
ing to the intervals in the tire manufacturer's
warranty book in your vehicle documents. If no
warranty book is available, the tires should be
rotated every 3,000 to 6,000 miles (5,000 to
10,000 km). Depending on tire wear, this may
be required earlier. Do not change the direction
of wheel rotation.
Clean the contact surfaces of the wheel and the brake disc thoroughly every time a wheel is rota-
ted. Check the tire pressure and, if necessary,
restart the tire pressure loss warning system
(Canada only) or the tire pressure monitor (USA
only).
Direction of rotation
Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro-
planing. These advantages can only be gained if
the tires are installed corresponding to the
direction of rotation.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from oil, grease, gasoline and diesel.
Mounting a wheel
Preparing the vehicle
XStop the vehicle on solid, non-slippery and
level ground.
XApply the electric parking brake manually.
XBring the front wheels into the straight-ahead position.
XShift the transmission to position j.
XSwitch off the engine.
XVehicles without KEYLESS-GO:remove the
SmartKey from the ignition lock.
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The vehicle electronics are now in position
u. This is the same as “key removed”.
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock (
Ypage 124).
XMake sure that the engine cannot be started
via your smartphone (Ypage 84).
XIf included in the vehicle equipment, remove
the tire-change tool kit from the vehicle.
XSafeguard the vehicle against rolling away
(Ypage 143).
iApart from certain country-specific varia-
tions, the vehicles are not equipped with a
tire-change tool kit. Some tools for changing a
wheel are specific to the vehicle. For more
information on which tools are required to
perform a wheel change on your vehicle, con-
sult a qualified specialist workshop.
Necessary tire-changing tools can include, for
example:
RJack
RWheel chock
RLug wrench
320Changing a wheel
Wheels and tires

Information regarding technical data
i
The dat astate dher especifically refers to a
vehicl ewit hstandard equipment. Consult an
authorize dMercedes-Ben zCente rfor th e
dat afor all vehicl evariants and trim levels.
Vehicle electronics
Installing two-way radios and mobile
phones (RF transmitters)
GWARNIN G
The electromagneti cradiation from two-way
radios can interfere wit hth evehicl eelectron -
ics if two-way radios are manipulated or ret -
rofitte dincorrectly. This could jeopardiz eth e
operating safet yof th evehicle. Ther eis aris k
of an accident.
You should hav eall wor kon electrical and
electronic component scarried out at aquali-
fie dspecialist workshop.
GWARNIN G
If you incorrectl yoperate two-way radios in
th evehicle, th eelectromagneti cradiation
may interfere wit hth evehicl eelectronics ,for
exampl eif:
Rth etwo-way radi ois no tconnecte dto an
exterio rantenna
Rth eexterio rantenna is no tcorrectl ymoun -
te dor is no tlow-reflection
This could jeopardiz eth eoperating safet yof
th evehicle. Ther eis aris kof an accident.
Hav eth elow-reflection exterio rantenna
installed at aqualified specialist workshop.
Always connec ttwo-way radios to th elow-
reflection exterio rantenna when operating in
th evehicle.
!The operating permit may be invalidated if
th einstruction sfor installation and use of
two-way radios are no tobserved. In particular, th
efollowin gcondition smust be
complied with:
Ronly approve dwavebands may be used
Robserv eth emaximum permissible output
in these wavebands
Ronly approve dantenna position smay be
used
Excessiv elevels of electromagneti cradiation
may caus edamag eto your healt hand th ehealt h
of others. Using an exterio rantenna takes int o
accoun tcurren tscientific discussion srelating
to th epossible healt hhazards that may result
from electromagneti cfields.
Approved antenna position s
:
Fron troo farea
;Rear roo farea
=Rear fender
iOn vehicles wit hpanoram aroo fwit hpower
tilt/slidin gpanel, installin gan antenna to th e
fron tor rear roo farea is no tpermitted.
On th erear fenders, it is recommended to
position th eantenna on th eside of th evehicl e
closes tto th ecenter of th eroad .
Use th eTechnical Specification ISO/TS 2160 9
when retrofitting RF transmitters (Road Vehicles
- EM Cguidelines for installation of aftermarket
radi ofrequency transmitting equipment) .
Observ eth elegal requirements for accessory
parts.
If your vehicl ehas installation sfor two-way radi o
equipment, use th epower suppl yor antenna
connection sintended for use wit hth ebasic wir-
ing .Be sur eto observ eth emanufacturer' sSup -
plemen twhen installing.
Deviation swit hrespec tto frequency bands,
maximum transmission output sor antenna
position smust be approve dby Mercedes-Benz.
326Vehicle electronics
Technical data

The maximum transmission output (PEAK) at the
base of the antenna must not exceed the fol-
lowing values:
Frequency bandMaximum
transmission output
Short wave
3 - 54 MHz100 W
4 m waveband
74 - 88 MHz30 W
2 m waveband
144 - 174 MHz50 W
Trunked radio system/
Tetra
380 - 460 MHz10 W
70 cm waveband
400 - 460 MHz35 W
Mobile communications
(2G/3G/4G)10 W
The following can be used in the vehicle without
restrictions:
RRF transmitters with a maximum transmis-
sion output of up to 100 mW
RRF transmitters with transmitter frequencies
in the 380 - 410 MHz frequency band and a
maximum transmission output of up to 2 W
(trunked radio system/Tetra)
RMobile phones (2G/3G/4G)
There is no restriction for antenna positions on
the outside of the vehicle for the following fre-
quency bands:
RTrunked radio system/Tetra
R70 cm waveband
R2G/3G/4G
Identification plates
Vehicle identification plate with vehi-
cle identification number (VIN)
XOpen the driver's door.
You will see vehicle identification plate :.
Example: vehicle identification plate (USA only)
:
VIN
;Paint code
Example: vehicle identification plate (Canada only)
:
VIN
;Paint code
iThe data shown on the vehicle identification
plate is used only as an example. This data is
Identification plates327
Technical data
Z

different for every vehicle and can deviate
from the data shown here. You can find the
data applicable to your vehicle on the vehicle
identification plate.
Vehicle identification number (VIN)
XSlide the right-hand front seat to its rearmost
position.
XFold floor covering:upwards.
You will see VIN ;.
The VIN can also be found on the vehicle iden-
tification plate (
Ypage 327).
The VIN can also be found at the lower edge of
the windshield (
Ypage 328).
Engine number
:Emission control information plate, includ-
ing the certification of both federal and Cali-
fornian emissions standards
;VIN (on the lower edge of the windshield)
=Engine number (stamped into the crank-
case)
Service products and filling capaci-
ties
Important safety notes
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
containers. Always keep service products out
of the reach of children.
HEnvironmental note
Dispose of service products in an environ-
mentally responsible manner.
Service products include the following:
RFuels
RLubricants (e.g. engine oil, transmission oil)
RCoolant
RBrake fluid
RWindshield washer fluid
RClimate control system refrigerant
Components and service products must match.
Only use products recommended by Mercedes-
Benz. Damage which is caused by the use of
products which have not been recommended is
not covered by the Mercedes-Benz warranty or
goodwill gestures. Products approved by
Mercedes-Benz are listed in this Operator's
Manual in the appropriate section.
Information on tested and approved products
can be obtained at a Mercedes-Benz Service
Center or on the Internet at
http://bevo.mercedes-benz.co m.
You can recognize service products approved by
Mercedes-Benz by the following inscription on
the containers:
RMB-Freigabe (e.g. MB-Freigabe 229.51)
RMB-Approval (e.g. MB-Approval 229.51)
Other designations or recommendations indi-
cate a level of quality or a specification in
accordance with an MB Sheet Number (e.g. MB 229.5). They have not necessarily been
approved by Mercedes-Benz.
328Service products and filling capacities
Technical data