service indicator MERCEDES-BENZ GLA SUV 2018 Owner's Manual

Index....................................................... 4
Digital Operator's Manual..................24
Introduction .......................................... .24
Operation ............................................... 24
Introduction ......................................... 25
Protecting the environment ...................2 5
Genuine Mercedes-Benz parts .............. .25
Operator's Manual ................................. 26
Service and vehicle operation ................2 6
Operating safety .................................... 27
QR codes for the rescue card ................2 8
Data stored in the vehicle ...................... 28
Information on copyright ....................... 29
At a glance ........................................... 31
Cockpit .................................................. 31
Instrument cluster ................................. 32
Multifunction steering wheel ................. 33
Center console ...................................... 34
Door control panel ................................. 37
Overhead control panel .........................3 8
Safety................................................... 39
Panic alarm ............................................ 39
Occupant safety .................................... 39
Children in the vehicle ........................... 53
Pets in the vehicle ................................. 59
Driving safety systems ........................... 60
Protection against theft .........................6 7
Opening and closing...........................69
SmartKey ............................................... 69
Doors ..................................................... 75
Cargo compartment .............................. .77
Side windows ......................................... 83
Panorama roof with power tilt/sliding
panel ...................................................... 87
Seats, steering wheel and mirrors ....91
Correct driver's seat position ................ 91
Seats ..................................................... 91
Steering wheel ....................................... 96 Mirrors ................................................... 97
Memory function ................................... 99
Lights and windshield wipers
..........101
Exterior lighting ................................... 101
Interior lighting .................................... 104
Replacing bulbs ................................... 105
Windshield wipers ................................ 108
Climate control ................................. 112
Overview of climate control systems ... 112
Operating the climate control sys-
tems .................................................... 117
Air vents .............................................. 122
Driving and parking ..........................123
Notes on breaking-in a new vehicle ..... 123
Driving ................................................. 123
DYNAMIC SELECT button (all vehicles
except Mercedes-AMG vehicles) ......... 130
DYNAMIC SELECT controller
(Mercedes-AMG vehicles) .................... 131
Automatic transmission ....................... 132
Refueling ............................................. 140
Parking ................................................ 143
Driving tips .......................................... 146
Driving systems ................................... 154
On-board computer and displays ....185
Important safety notes ........................ 185
Displays and operation ........................ 185
Menus and submenus ......................... 188
Display messages ................................ 200
Warning and indicator lamps in the
instrument cluster ............................... 227
Multimedia system ...........................239
General notes ...................................... 239
Important safety notes ........................ 239
Function restrictions ............................ 239
Operating system ................................ 240
Stowage and features ......................247
Loading guidelines ............................... 247
Stowage areas ..................................... 247
2Contents

1, 2, 3 ...
4ETS (Electronic Traction System)see ETS/4ETS (Electronic Trac-
tion System)
4MATIC
Display message ............................ 224
4MATIC (permanent four-wheel
drive) .................................................. 165
12 V socket
see Sockets
360° camera
Function/notes ............................ .178
A
ABS (Anti-lock Braking System)
Display message ............................ 201
Function/notes ................................ 60
Important safety notes .................... 60
Warning lamp ................................. 230
Acceleration
see Kickdown
Accident
Automatic measures after an acci-
dent ................................................. 53
Activating media mode
General notes ................................ 245
Activating/deactivating cooling
with air dehumidification ................. 117
Active Brake Assist
Activating or deactivating .............. 194
Display message ............................ 206
Function/notes ................................ 61
ADAPTIVE BRAKE ................................. 67
Additional speedometer ................... 196
Additives (engine oil) ........................ 331
Address book
see also Digital Operator's Man-
ual ..................................................2 39
Adjusting the volume
Multimedia system ........................ 240
Air bags
Deployment ..................................... 51
Display message ............................ 209
Front air bag (driver, front
passenger) ....................................... 45
Important safety notes .................... 44 Introduction ..................................... 44
Knee bag .......................................... 45
Occupant Classification System
(OCS) ............................................... 46
PASSENGER AIR BAG indicator
lamps ............................................... 40
Side impact air bag .......................... 46
Window curtain air bag .................... 46
Air vents
Important safety notes .................. 122
Rear ............................................... 122
Setting the center air vents ........... 122
Setting the side air vents ...............1 22
Air-conditioning system
see Climate control
Alarm
ATA (Anti-Theft Alarm system) ......... 67
Switching off (ATA) .......................... 67
Switching the function on/off
(ATA) ..................... ........................... 67
A

larm system
see ATA (Anti-Theft Alarm system)
AMG
Adaptive sport suspension sys-
tem ................................................ 165
Performance Seat ............................ 95
AMG adaptive sport suspension
system
General Information ....................... 165
AMG menu (on-board computer) ..... 197
AMG Performance exhaust sys-
tem ..................................................... 129
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-theft alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle .............. 153
Ashtray ............................................... 255
Assistance display (on-board com-
puter) ..................................................1 94
Assistance menu (on-board com-
puter) ..................................................1 93
ASSYST PLUS
Displaying a service message ........2 73
Driving abroad ............................... 274
4Index

Maximum tire load .........................316
Maximum tire load (definition) ....... 318
MOExtended tires .......................... 301
Optional equipment weight (defi-
nition) ............................................ 319
PSI (pounds per square inch) (def-
inition) ...........................................3 19
Replacing ....................................... 319
Service life ..................................... 300
Sidewall (definition) ....................... 319
Speed rating (definition) ................ 318
Storing ...........................................3 20
Structure and characteristics
(definition) ..................................... 317
Summer tires ................................. 301
Temperature .................................. 314
TIN (Tire Identification Number)
(definition) ..................................... 319
Tire bead (definition) ......................3 19
Tire pressure (definition) ................ 319
Tire pressures (recommended) ...... 318
Tire size (data) ............................... 323
Tire size designation, load-bearing
capacity, speed rating .................... 314
Tire tread ....................................... 300
Tire tread (definition) ..................... 319
Total load limit (definition) ............. 319
Traction ......................................... 313
Traction (definition) ....................... 319
Tread wear ..................................... 313
Uniform Tire Quality Grading
Standards ...................................... 313
Uniform Tire Quality Grading
Standards (definition) .................... 318
Wear indicator (definition) ............. 319
Wheel rim (definition) .................... 318
see Flat tire
Tool
see Vehicle tool kit
Top Tether ............................................ 56
Tow-starting
Emergency engine starting ............ 297
Important safety notes .................. 294
Installing the towing eye ................ 295
Removing the towing eye ............... 295
Towing a trailer
ESP
®(Electronic Stability Pro-
gram) ............................................... 66 To
wing away
Important safety guidelines ........... 294
Installing the towing eye ................ 295
Notes for 4MATIC vehicles ............ 296
Removing the towing eye ............... 295
Transporting the vehicle ................ 296
With both axles on the ground ....... 296
With the front axle raised ............... 295
Towing eye ......................................... 283
Traction system
see ETS/4ETS (Electronic Trac-
tion System)
Traffic reports
see also Digital Operator's Man-
ual .................................................. 239
Transmission
see Automatic transmission
Transmission position display
(DIRECT SELECT lever) ...................... 132
Transporting the vehicle .................. 296
Traveling uphill
Brow of hill ..................................... 154
Driving downhill ............................. 154
Maximum gradient-climbing capa-
bility ............................................... 154
Trim pieces (cleaning instruc-
tions) .................................................. 280
Trip computer (on-board com-
puter) .................................................. 189
Trip odometer
Calling up ....................................... 189
Resetting (on-board computer) ...... 190
Trunk
Emergency release button ............... 83
Opening (from outside the vehi-
cle, HANDS-FREE ACCESS) .............. 80
Trunk lid
see Tailgate
Turn signals
Display message ............................ 211
Replacing bulbs (front) ................... 107
Switching on/off ........................... 103
Two-way radio
Frequencies ................................... 326
Installation ..................................... 326
Transmission output (maximum) .... 326
Index21

XTo arm:lock the vehicle with the SmartKey or
KEYLESS-GO.
Indicator lamp :flashes. The alarm system
is armed after approximately 15 seconds.
XTo disarm: unlock the vehicle with the Smart-
Key or KEYLESS-GO.
or
XInsert the SmartKey into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe tailgate
Rthe hood
XTo switch the alarm off with the Smart-
Key: press the %or& button on the
SmartKey.
The alarm is stopped.
or
XVehicles with KEYLESS-GO start-function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock (
Ypage 124).
XInsert the SmartKey into the ignition lock.
The alarm is stopped.
XTo stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is stopped.
or
XPress the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi- cle.
The alarm is stopped.
The alarm is not switched off, even if you close
the open door that triggered it, for example.
iIf the alarm continues for more than
30 seconds, the mbrace emergency call sys-
tem automatically notifies the Customer
Assistance Center. This is done either by text message or data connecti
on.
The emergency call system sends the mes-
sage or data provided that:
Ryou have subscribed to the mbrace service.
Rthe mbrace service has been activated
properly.
Rthe necessary mobile phone network is
available.
68Protection against theft
Safety

XHold on to the wiper arm with one hand. With
the other hand, turn wiper blade in direction
of arrow:away from the wiper arm as far as
it will go.
XSlide catch ;in the direction of arrow =
until it engages in the removal position with a
noticeable click.
XRemove the wiper blade in the direction of
arrow ?away from the wiper arm.
Installing the wiper blades
XInsert the new wiper blade into the wiper arm
in the direction of arrow :.
XSlide catch;in the direction of arrow =
until it engages in the locking position with a
noticeable click.
XMake sure that the wiper blade is seated cor-
rectly.
XFold the wiper arm back onto the windshield.
XRemove protective film :of the service indi-
cator on the tip of the wiper blade.
If the color of the service indicator changes from
black to yellow, the wiper blades should be
replaced.
iThe duration of the color change varies
depending on the usage conditions.
110Windshield wipers
Lights and windshield wipers

A malfunction in the system has been detected
if one of the following occurs:
RThe indicator lamp in the SOS button does notcome on during the system self-test.
RThe indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
RThe indicator lamp in the ïMB Info call
button does not light up during self-diagnosis
of the system.
RThe indicator lamp in one or more of the fol-
lowing buttons continues to light up red after
the system self-diagnosis:
-SOS button
-F Roadside Assistance call button
-ïMB Info call button
RAfter the system self-diagnosis, the Inoper‐ativeorServiceNotActivatedmessage
appears in the multifunction display.
If a malfunction is indicated as outlined above,
the system may not operate as expected. In the event of an emergency, help will have to be
summoned by other means.
Have the system checked at the nearest
Mercedes-Benz Service Center or contact the
following service hotlines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
Ryou see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily beseen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi- lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
You must have a license agreement to activate
the mbrace service. Make sure that your system
is activated and operational. To register, press
the ï MB Info call button. If any of the steps
mentioned are not carried out, the system may
not be activated.
If you have questions about the activation, con-
tact one of the following telephone hotlines:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada: Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is trig-
gered.
iYou cannot end an automatically triggered
emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been initi-
ated, the indicator lamp in the SOS button
flashes. The Connecting Call
message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the Call
Connectedmessage appears in the multifunc-
tion display.
All important information on the emergency is
transmitted, for example:
Rcurrent location of the vehicle (as determined by the GPS system)
Rvehicle identification number
Rinformation on the severity of the accident
Shortly after the emergency call has been initi-
ated, a voice connection is automatically estab-
lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
258Features
Stowag ean d features

attempts to get more information on the
emergency.
RIf there is no response from the vehicle occu-pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed
message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress SOS button ;briefly.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
iIf the mobile phone network is unavailable,
mbrace will not be able to make the emer-
gency call. If you leave the vehicle immedi-
ately after pressing the SOS button, you will
not know whether mbrace placed the emer-
gency call. In this case, always summon assis-
tance by other means.
Roadside assistance button
XPress roadside assistance call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in roadside assistance but- ton :flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
iThe display of the multimedia system indi-
cates that a call is active. During the call, you
can change to the navigation menu by press-
ing the NAVI button on the multimedia sys-
tem, for example.
Voice output is not available.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 263).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair
work and/or towing.
Features259
Stowage and features
Z

Further details are available in your mbrace
manual.
iThe system has not been able to initiate a
roadside assistance call, if:
Rthe indicator lamp for roadside assistance
call button :is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
MB Info call button
XPress MB Info call button :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting call
message appears in
the multifunction display. The audio system is muted.
If a connection can be made, the Call con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
iThe display of the multimedia system indi-
cates that a call is active. During the call, you
can change to the navigation menu by press-
ing the NAVI button on the multimedia sys-
tem, for example.
Voice output is not available.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv-
ices from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
iThe system has not been able to initiate an
MB Info call, if:
Rthe indicator lamp in MB Info call button :
is flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding multimedia system
button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency call
can still be initiated. In this case, an emergency
call will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steering
wheel
Rthe corresponding multimedia system button
for ending a phone call
260Features
Stowage and features

Observe the service intervals in the Mainte-
nance Booklet or contact a qualified specialist
workshop for more information.
!You should have all work involving the bat-
tery carried out at a qualified specialist work-
shop. In the exceptional case that it is neces-
sary for you to disconnect the battery your-
self, make sure that:
Rswitch off the engine and remove the
SmartKey. On vehicles with KEYLESS-GO,
make sure that the ignition is switched off.
Check that all the indicator lamps in the
instrument cluster are off. Otherwise, elec-
tronic components, such as the alternator,
may be damaged.
Ryou first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic system
may be damaged.
Rin vehicles with automatic transmission,
the transmission is locked in position j
after the battery is disconnected. The vehi-
cle is secured against rolling away. You can
then no longer move the vehicle.
The battery and the cover of the positive ter-
minal clamp must be installed securely during
operation.
Comply with safety precautions and take pro-
tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Battery acid is caustic. Avoid contact
with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apron and face-
guard.
Rinse any acid spills immediately
with clear water. Contact a physician
if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle
occupants from suffering acid burns should the
battery be damaged in the event of an accident.
In order for the battery to achieve the maximum
possible service life, it must always be suffi-
ciently charged.
Like other batteries, the vehicle battery may
discharge over time if you do not use the vehicle.
In this case, have the battery disconnected at a
qualified specialist workshop. You can also
charge the battery with a charger recommended
by Mercedes-Benz. Contact a qualified special-
ist workshop for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly for
short trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked for a long period of time.
Only replace a battery with a battery that has
been recommended by Mercedes-Benz.
Remove the SmartKey if you park the vehicle
and do not require any electrical consumers.
The vehicle will then use very little energy, thus conserving battery power.
If the power supply has been interrupted, e.g. if
you reconnect the battery, you will have to:
Rset the clock using the multimedia system
(see the Digital Operator's Manual)
Rreset the function for folding the exterior mir-
rors in/out automatically, by folding the mir-
rors out once (
Ypage 98)
Charging the battery
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
290Battery (vehicle)
Breakdown assistance

Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
GWARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
!Only use battery chargers with a maximum
charging voltage of 14.8 V.
!Only charge the battery using the jump-
starting connection point. The jump-starting connection point is in the
engine compartment (
Ypage 291).
XOpen the hood.
XConnect the battery charger to the positive
terminal and ground point in the same order
as when connecting the donor battery in the
jump-starting procedure (
Ypage 291).
If the indicator/warning lamps do not light up in
the instrument cluster at low temperatures, it is
very likely that the discharged battery has fro-
zen. In this case you may neither jump-start the
vehicle nor charge the battery. The service life of
a thawed-out battery may be shorter. The start-
ing characteristics can be impaired, particularly
at low temperatures. Have the thawed-out bat-
tery checked at a qualified specialist workshop.
Only charge the installed battery with a battery
charger which has been tested and approved by
Mercedes-Benz. A battery charger unit specially
adapted for Mercedes-Benz vehicles and tested
and approved by Mercedes-Benz is available as
an accessory. It permits the charging of the bat-
tery in its installed position. Contact an author-
ized Mercedes-Benz Center for further informa-
tion and availability. Read the battery charger's
operating instructions before charging the bat-
tery.
Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a pos-
itive terminal and a ground point, in the engine compartment.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.
GWARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a battery.
Jump-starting291
Breakdown assistance
Z