towing MERCEDES-BENZ GLA SUV 2020 Owner's Manual

Transmission
positiondisplay
(DIRECT SELECT lever) ...................1 34
Transmi ssionposi tions .................. 137
Automatic transmissionemer-
gen cymode ....................................... 142 B
Back button ....................................... 244
Backup lamp
Displ aymessa ge....... ..................... 216
Bag hook....... ....... ..............................256
BAS (Brake AssistSyste m)....... ..........61
Basic settings
see Settings
Battery (SmartKe y)
Che cking .......................................... 72
Importa ntsafe tynotes .................... 72
Rep lacing ......................................... 72
Battery (vehicle)
Cha rging ........................................ 295
Displ aymessa ge....... ..................... 219
Importa ntsafe tynotes .................. 293
Ju mp starting ................................. 296
Rep lacing .......................................296
Belt
see Seat belts
Belt warni ng....... .................................. 44
Blin dSpot Assist
Activating/d eactivating (on-
boa rdcompu ter)....... ..................... 198
Displ aymessa ge....... ..................... 221
Notes/fu nction..............................185
Blow er
see Clima tecontrol
Blueto oth®
Searchi ngfor amobi lephone ........247
Searchi ngfor amobi lephone
(de vice mana ger)........................... 248
see also Digita lOpera tor'sMan-
ua l....... ...........................................243
Tel epho ny....... ...............................247
Brake AssistSyste m
see BAS (Brake AssistSystem)
Brake assistanc e
see BAS (Brake AssistSystem)
Brake fluid
Displ aymessa ge....... ..................... 210 Notes
.............................................338
Brake forcedistributi on
see EBD (electronic brakeforce
dis tribu tion)
Brake HOLDfunction
Gene ralnotes ................................ 165
Brake lamp
Rep lacing bulbs....... ......................108
Brake lamps
Displ aymessa ge....... ..................... 216
Brakes
ABS ..................................................60
BAS <0011001100110011001100110011001100110011001100110011001100110011
001100110011[ <0011001100110011001100110011001100110011001100110011001100110011
001100110011[............61
Brake fluid(note s)<0011001100110011001100110011001100110011001100110011001100110011
001100110011[ ......338
Disp laymess age<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011[ 205
EBD <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011[ 67
Hil lsta rtas sis t<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011[ 128
HOLD function<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011[ 165
Imp orta ntsafety notes <0011001100110011001100110011001100110011001100110011001100110011
00110011[ 150
Ma inte nance <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011> 151
Pa rking brake<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011[ 146
Ri ding tips<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 150
Situ ation-de pendent braking
as sis tance <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 63
Wa rning lamp <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011> 233
Breakd ownass istanc e
Whe rewillIfind ...?<0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011[ 287
see Flattire
see Tow-star ting
see Towingaway
Brig htne sscontro l(i nstru ment
cl uste rlighti ng)<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011> 32
Button son the steering wheel......... 189 C
Cal ling up amalfu nctio n
see Disp laymes sages
Car
see Vehicle
Care
Carwa sh <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011> 280
Ca rpe ts<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011> 286
Disp lay<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 284
Exha ustpi pe <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011> 284
Exteri orlights <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011[ 283
Ge aror sel ector lever <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011[ 285
Interi or<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011001100110011001100110011> 2846
In
dex

Maximum
loadonatire (defini-
tion) ......... ...................................... 325
Maximum loadedvehicle weight
(definition) .....................................3 25
Maxi mum permi ssibletire pres-
sure (definitio n)....... ......................325
Maxi mum tireload....... ..................323
Maxi mum tireload(de finitio n)....... 325
MOExtended tires.......................... 307
Optio nalequ ipme ntwei ght (defi-
nition) .............. ..............................326
PSI (pounds persquare inch)
(de finitio n)....... ..............................325
Rep lacing .......................................326
Service life....... ..............................306
Side wall(de finitio n)....... ................326
Speed rating(definitio n)....... .........325
Storing ...........................................327
Structure andchara cteristics
(de finitio n)....... ..............................324
Summer tires................................. 307
Temp erature....... ........................... 320
TIN (Tire Identifi cationNumber)
(de finitio n)....... ..............................326
Tire bead(de finitio n)....... ...............326
Tire press ure(definitio n)....... .........325
Tire press ures(recom mended )...... 325
Tire size (data) ....... ........................330
Tire size designatio n,loa d-bea r-
ing capa city, speedrating .............. 321
Tire tread .......................................306
Tire tread (definitio n)....... .............. 326
Total loadlim it(de finitio n)....... ...... 326
Tracti on....... .................................. 320
Tracti on(de finitio n)....... ................326
Trea dwea r<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 320
Unif orm Tire Qua lity Gra ding
Stand ards<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011> 320
Unif orm Tire Qua lity Gra ding
Stand ards(d efi niti on) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011[ 324
Wea rind icator (defi niti on) ............. 326
Whe elrim (defi niti on) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011[ 325
see Flattire
Too l
see Vehicletool kit
Top Tethe r<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 56
Tow -starti ng
Emerg encyenginestarting ............ 302 Imp
orta ntsafety notes <0011001100110011001100110011001100110011001100110011001100110011
00110011[ 299
Insta lling the towingeye................ 300
Re movi ngthe towingeye............... 300
Tow ing
Per mitte dtow ingmeth ods............ 301
Tow ingatrail er
ESP ®
(El ectro nicStab ility Pro -
gra m) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011001100110011> 66
Tow ingawa y
Imp orta ntsafety guideline s........... 299
Insta lling the towingeye................ 300
Note sfor 4MATI Cveh icles ............ 302
Re movi ngthe towingeye............... 300
Tra nspo rting thevehicle................ 301
Wi th both axles on the ground ....... 301
Wi th the front axlerai sed ............... 300
Tow ingey e<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011> 288
Tracti onsys tem
see ETS/4ETS (Electro nicTrac-
tion System)
Traffi crepo rts
see also Digi talOpe rator'sMan-
ua l<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011[ 243
Trans mission
see Auto matictrans mission
Trans mission pos ition display
(D IRE CTSELECT leve r)<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011[ 134
Trans portingthe vehic le<0011001100110011001100110011001100110011001100110011001100110011
00110011[ 301
Trave ling uphil l
Brow ofhill<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011001100110011> 156
Drivi ngdow nhill<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011[ 156
Ma ximu mgra dient-cl imbing
cap ability <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 156
Trim pieces(c leani ng instruc -
tio ns) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011[ 285
Trip computer (on-b oard com-
puter) <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
00110011[ 192
Trip odomete r
Ca lling up<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 192
Re setti ng(on-boa rdcomp uter)...... 193
Trunk
Emerg encyrelease button ............... 83
Ope ning (fromoutsid ethe vehi-
cle ,HANDS-FR EEACC ESS) .............. 80
Trunk lid
see Tailga te In
dex
21

Problem
Possible
causes/co nsequences and0050 0050
Solutions The
engine isnot run-
ning smoothly andis
misfiring. There
isamalfunction inthe engine electron icsorinamechanical
componen tof the engine management system.
X Only depress theaccelerator pedalslightly.
Otherwise, non-combusted fuelmay getinto thecatalytic con-
verter anddamage it.
X Have thecause rectified immediately ataqual ified specialist
workshop. The
coolant tempera-
ture gauge shows a
value above 248‡
(120 †).The warning
lamp mayalsobeon
and awarning tonemay
sound. The
coolant levelistoo low. Thecoolant istoo hotand theengine is
no longer beingcooled sufficiently.
X Stop assoon aspossible andallow theengine andthecoolant to
cool down.
X Check thecoolant level(Ypage 277). Observe thewarning notes
as you dosoand add coolant ifnecessary. Notes
ontowing vehicles
The vehicle isnot suitable forattaching tow
bar systems, suchasthose usedforflat tow-
ing ordinghy towing.
Att aching orusing towbarsystems mayresult
in damage tothe vehicle.
When towing avehicle withtowbarsystems,
safe driving characterist icscannot beguaran-
teed forthe towing vehicle orthe towed vehi-
cle.
The vehicle/trailer combinationmayswerve.
Observe thepermissible towingmethods
(Y page 301)andthenotes ontowing with
both axles onthe ground (Ypage 301). DYNAMIC
SELECTbutt on(all vehi-
cles except Mercedes-AMG vehicles)
Use theDYNAMIC SELECTbutton tochange
the drive program. Depending onthe drive pro-
gram selected thefollowing vehiclecharacter-
istics willchange:
R the drive (engine andtransmission manage-
ment)
R the sound ofthe exhaust system(vehicles
with sports exhaust system)
R the steering
R the availa bilityofthe ECO start/ stopfunc-
tion
R the climate control Each
timeyoustart theengine withtheSmart-
Key orthe Start /Stopbutton, driveprogram C
is activated. Forfurther information about
startin gthe engine, see(Ypage 126). X
Press DYNAMIC SELECTbutton 0043asmany
times asnecessary untilthedesired drive
program isselected.
The selected driveprogram appearsinthe
multifunct iondisplay .Aft erfive seconds, the
display goesoutand thestatus symbol of
the selected driveprogram appears.
In addition, thecurrent driveprogram set-
tings aredisplay edbriefly inthe multimedia
system display.
i In
afew countr ies,theECO start/ stop
funct ionisdeactivated atthe factory dueto
the availa blefuel grade. Inthis case, the
ECO start/ stopfunct ionisnot availa blein
any drive program, regardless ofthe display
in the multimedia systemdisplay. 132
DY
NAMIC SELECTbutt on(all vehicl esexce ptMercedes-AMG vehicles)Driving andparking

To
ensure thatthevehicle issecured against
rolling awayunintention ally:
R the electric parking brakemustbeapplied.
R the trans mission mustbeinposition 005Dand
the trans mission position displaymustshow
005D inthe multifunct iondisplay .
R the Smart Keymust beremoved fromthe
ignition lock.
R on uphill ordownhill gradients, thefront
wheels mustbeturned towards thecurb. Switching
offthe engine
Import antsafety notes G
WARNIN
G
The automatic transmission switches toneu-
tral position Nwhen youswitch offthe
engine. Thevehicle mayrollaway .There isa
risk ofan accident .
Aft erswitching offthe engine, alwaysswitch
to parking position P.Prevent theparked
vehicle fromrolling awaybyapplyi ngthe
parking brake.
Automa tictransmission X
Apply theelectric parking brake.
X All
vehicles (exceptMercedes-AMG vehi-
cles): shiftthetrans mission toposition 005D. X
Mercedes-AMG vehicles:pressbutton 0043. X
With theSmar tKey:turn theSmart Keyto
position 005Ainthe ignition lockandremove
it.
The immobilizer isactivated.
X With theStar t/Stop button:press the
Start /Stopbutton (Ypage 125).
The engine stopsandallthe indicator lamps
in the instr ument cluster goout.
If the driver's doorisclosed, thisisthe
same askey position 0047.Ifthe driver's door
is open, thisisthe same askey position 005A,
i.e. the Smart Keyhaving beenremoved.
If you switch theengine offwith thetrans mis-
sion inposition 005Eor005B, theautomatic trans-
mission shiftsto005C automatically.
With theSmar tKey: ifyou then open thedriv-
er's door orthe front -passenger dooror
remove theSmart Keyfrom theignition, the
automatic transmission shiftsto005D automati-
cally.
With theStar t/Stop button:ifyou then open
the driver's doororthe front -passenger door,
the automatic transmission shiftsto005D auto-
matically.
If you want theautomatic transmission to
remain inneutral 005C,e.g. when having the
vehicle cleaned inan automatic carwash with
a towing system:
X Vehicles
withtheStar t-Stopbutt on:
remove theStart -Stop button fromtheigni-
tion lock.
X Insert theSmart Keyinto theignition lock.
X All vehicles: switchtheignition on.
X Depress thebrake pedalandkeep it
depressed.
X Eng age neutral 005C.
X Release thebrake pedal.
X Release theelectric parking brake.
X Switch offthe ignition andleave theSmart -
Key inthe ignition lock. Elec
tric par king brake
General notes G
WARNIN
G
If children areleft unsupervised inthe vehi-
cle, they could:
R operate thevehicle's equipment 146
Par
kingDriving andparking

!
When
Active Distance AssistDISTRONIC
or the HOLD function isactivated, thevehi-
cle brakes automaticall yin certain situa-
tions.
To avoid damage tothe vehicle, deactivate
Act ive Distance AssistDISTRONIC andthe
HOLD function inthe followi ngorsimila rsit-
uations:
R when towing thevehicle
R in the carwash
Act ive Distance AssistDISTRONIC canneither
reduce therisk ofan accident ifyou failto
adap tyour driving style,noroverride thelaws
of physics. Active Distance AssistDISTRONIC
cannot takeintoaccount road,weather ortraf-
fic conditions. Active Distance Assist
DISTRONIC isonly anaid. You areresponsible
for the distance tothe vehicle infront ,for
vehicle speed,forbraking ingood timeandfor
staying inyour lane.
Do not use Active Distance AssistDISTRONIC:
R In road andtraffic conditions whichdonot
allow youtomaintain aconst antspeed, e.g.
in heavy traffic oron winding roads
R On slippe ryroad surfaces. Brakingoraccel-
erating couldcause thedrive wheels tolose
traction andthevehicle couldthenskid
R In poor visibil ity,e.g. due tofog, heavy rain
or snow
Act ive Distance AssistDISTRONIC maynot
detect narrow vehicles drivinginfront ,e.g.
motorcycles, orvehicles drivinginastaggered
formation.
In particular, thedetection ofobstacles canbe
impaired if:
R There isdirt onthe sensors oranything else
covering thesensors
R There issnow orheavy rain
R There isinterferenc eby other radarsources
R There arestrong radarreflections, forexam-
ple inparking garages
If Act ive Distance AssistDISTRONIC nolonger
detects avehicle infront ,Distance Pilot
DISTRONIC mayunexpectedly accelerateto
the speed stored. This
speed may:
R Be too high ifyou aredriving inaturning
lane oran exit lane
R Be sohigh when driving inthe right-hand
lane thatyouovertake vehiclesinthe left-
hand lane
R Be sohigh inthe left lane thatyoupass
vehicles drivingonthe right
If there isachange ofdrivers, advisethenew
driver ofthe speed stored.
Cruise control lever 0043
Tostore thecurrent speedorahigher
speed
0044 Tostore thecurrent speedoralower
speed
0087 Todeactivate Active Distance Assist
DISTRONIC
0085 Tostore thecurrent speedorcalls upthe
last stored speed
0083 Toset aspecified minimum distance
Activating ActiveDistance Assist
DISTRONIC Activation
conditions
! When
Active Distance AssistDISTRONIC
or the HOLD function isactivated, thevehi-
cle brakes automaticall yin certain situa-
tions.
To avoid damage tothe vehicle, deactivate
Act ive Distance AssistDISTRONIC andthe
HOLD function inthe followi ngorsimila rsit-
uations:
R when towing thevehicle
R in the carwash 160
Driving
systemsDriving andparking

in
fro nton the edge ofthe road because of
its narr owwidth. Thedistanceto the vehic le
in fro ntwill betoo shor t.
R Obst acles andstationar yvehic les:Active
Dist anceAss istDISTRON ICdoes notbrak e
for obst acles orstat ionar yvehic les.If,for
exam ple,thedete cted vehic leturn sa cor -
ner and anobst acle orstat ionar yvehic leis
reve aled, ActiveDist anceAss istDISTRON IC
will notbrak efor them.
R Ac tiveDist anceAss istDISTRON ICmay mis-
tak enly detectvehic lesthat arecrossin g
your lane. Ifyou activate ActiveDist ance
Ass istDISTRON ICunder thefollowin gcon di-
tion s,the vehic lecould pullaway uninten-
tion ally:
- at traffic lightswith crossin gtraffic ,for
exam ple
- ifthe reisavehic lein fro nt,aft eracro ss-
ing, with theHOL Dfunc tion activate d
In such situat ions,brak eif nec essary. Active
Dist anceAss istDISTRON ICwill thenbe deact i-
vate d. HOLD
function
Gener alnotes The
HOL Dfunc tion canassist thedrive rin the
followin gsituat ions:
R When pulling away,especiallyonsteep
slopes
R When maneuverin gon steep slopes
R When waitingin traffic
The vehic leiskept stationar ywitho utthe
drive rhavin gto depres sthe brak epedal.
The brak ingeffe ctiscan celed andtheHOL D
func tion deact ivatedwhen youdepres sthe
acc elerat orpedal topull away. Imp
ortant safety notes G
WARN
ING
If the vehic leisonly brakedusing theHOL D
func tion,the vehic lemay rollaway inthe fol-
lowing situationswhen youleave thevehi-
cle:
R ifthe reisamalfun ction inthe syst emor
in the voltage supply
R ifthe HOL Dfunc tion isdeact ivatedby
depres singtheaccelerat orpedal orbrak e
pedal, e.g.byavehic leocc upant
There isarisk ofan acc ident .
Always deactivatethe HOL Dfunc tion and
secur ethe vehic leagainst rollingaway
befor eyou leave it.
! When
ActiveDist anceAss istDISTRON IC
or the HOL Dfunc tion isact ivat ed, the vehi-
cle brak esautom atically incer tain situa-
tion s.
To avoid damage tothe vehic le,deact ivate
Ac tiveDist anceAss istDISTRON ICand the
HOL Dfunc tion inthe followin gor similar sit-
uation s:
R when towingthe vehic le
R in the carwash
Deac tivate the HOL Dfunc tion (Ypage 166).
Activa tioncondit ions You
canactivat ethe HOL Dfunc tion if:
R the vehic leisstat ionar y
R the engin eis runn ingorifit has been auto-
matic allyswitc hedoffbythe ECO start/
sto pfunc tion
R the drive r'sdoor isclos edoryour seatbelt
is fast ened
R the elect ricpark ingbrak eis released
R Ac tiveDist anceAss istDISTRON ICisdeact i-
vat ed
R the transm ission isin posit ion005B, 005Eor005C
on vehic leswith autom atictransm ission Driving
systems
165Driving andparking Z

i
If
RACE START isused repea tedlywithin a
short period oftime, itis only available
aga inafter thevehicle hasbeen driven a
certain distance. AMG
adapt ivesport suspensi onsys-
tem
Gene ralnotes The
electronical lycontrolled dampingsystem
works continuously .This improves driving
safety andride comfort.
The dampi ngistuned individ uallyto each
wheel anddepends on:
R you rdriving style,e.g.sporty
R the road surface condition, e.g.bumps
R you rindivid ualselection ofSport orCom-
fort
The suspe nsion setting isadjusted usingthe
corresponding buttoninthe center console.
i The
mode canalso beset using theAMG
DYNAMIC SELECTcontroller (Ypage 133).
Each timeyoustart theengine withtheSmart-
Key orthe Start/St opbutton, Comfort mode
is activated. Forfurther information about
starting theengine, see(Ypage 125).
Sport mode The
firmer setting ofthe suspe nsion tuning in
Sport modeensures evenbetter contact with
the road. Select thismode whenemploy inga
sporty driving style,e.g.onwindi ngcountry
roads.
X Press button 0043.
Indicator lamp0044lights up.You have selec-
ted Sport mode. The
AMG Suspension SystemSPORT AMG
Suspension SystemSPORTmes-
sage appearsinthe multifu nctiondisplay.
Comfort mode In
Comfort mode,thedriving characteristics
of you rvehicle aremore comfortable. Select
this mode ifyou favor amore comfortable driv-
ing style, butalso when driving fastonstraight
roads, e.g.highw ays.
X Press button 0043aga inso that indicator
lamp 0044goes out.
You have selected Comfort mode.
The AMG Suspension SystemCOMFORT AMG
Suspension SystemCOMFORT
messag eappe arsinthe multifu nctiondis-
pla y. 4MATIC
! Never
towthevehicle withoneaxle raise d.
This may dama gethe differentia l.Damage
of this sort isnot covered bythe Mercedes-
Benz Limited Warranty.Allwheel smust
remain eitheronthe ground orbe fully
raise d.Observe theinstructions fortowing
the vehicle withallwheel sin full contact
with theground.
4MATIC, togetherwithESP®
,improves the
traction ofyou rvehicle whenever adrive
wheel spinsduetoinsufficie ntgrip.
If you failtoada ptyou rdriving style,4MATIC
can neither reducetherisk ofaccident nor
override thelawsof phys ics.4MATIC cannot
take account ofroad, weather andtraffic con-
ditions. 4MATIC isonly anaid.You arerespon-
sibl efor the distance tothe vehicle infront, for
vehicle speed,for braking ingood timeandfor
stayi nginyou rlane.
If adrive wheel spinsduetoinsufficie ntgrip:
R Only depres sthe accelera torpeda las far as
necessary whenpulling away.
R Accelerate lesswhen driving.
i In
wintry driving conditions, themaximum
effect of4MATIC canonly beachieve difyou
use winter tires(M+S tires),with snow
chains ifnecessary . 168
Drivi
ngsystemsDrivi ngand parking

Break
downass istanc ecal lbutto n X
Pre ssRoadside Assi stance callbu tton 0043.
Thi sini tia tes acal lto the Mer cedes-B enz
Cu stom erAssi stance Center.
The indicator lamp inRo adside Assi stance
cal lbu tton 0043flashe swh ile the callis
acti ve.The multifunc tiondispl aysho wsthe
Con nectingCal l Con
nectingCal lmes sage. The audio ou t-
pu tis mu ted .
If aconne ctioncan bemade,the CallCon ‐ Cal
lCon ‐
nec ted nec
ted message appe ars inthe multifunc tion
di spl ay.
If amob ile pho nenetw orkand GPSrece ption
are availab le,the system transfersdata to the
Mer cedes-B enzCustom erAssi stance Center,
for exa mpl e:
R Cu rre ntlocati onofthe vehicle
R Veh icleidenti ficationnum ber
i The
displ ayofthe multimed iasystem indi-
cate stha ta cal lis acti ve.Duri ngthe call,
yo ucan change tothe navi gatio nmenu by
pre ssing the NAVI button onthe multimed ia
sy stem ,for exa mpl e.
Voi ceoutpu tis not availab le.
A voi ce conne ctionis esta blished betwe enthe
Mer cedes-B enzCustom erAssi stance Center
and thevehicleoccu pants.
From therem otemalfunctio ndiag nosi s,the
Mer cedes-B enzCustom erAssi stance Center
can ascerta inthe natu reofthe problem
(Y page 267 ).
The Mercedes-B enzCustom erAssi stance Cen-
ter either send sa qu alifi ed Mer cedes-B enz
techni cianor ma kes arrang eme ntsforyour
veh icleto be trans ported tothe nearest
Mer cedes-B enzServ iceCenter.
Yo uma ybe cha rgedfor service ssu ch as
rep airwo rkand /or towing. Yo
ucan obtainfur ther informa tionfrom your
Mer cedesme conne ctma nua l.
i The system hasnot been ableto initia te a
Ro adside Assi stance call,if:
R the indicator lamp forRoadside Assi s-
tance callbu tton 0043isfla shi ng conti nu-
ou sly.
R no voice conne ctionto the Mer cedes-
Benz Custom erAssi stance Center has
be en esta blished .
Thi scan occu rif the releva ntmob ile pho ne
netw orkisnot availab le,for exa mpl e.
The CallFai led Cal
lFai led message appe ars inthe
mu ltifunc tiondispl ay.
X To endacal l:pre ssthe 0076 button onthe
mu ltifunc tionstee ring wheel.
or X Pre ssthe corr espond ingmultimed iasystem
bu tton forend ingapho necall.
MB Info cal lbutto n X
Pre ssMB Info callbu tton 0043.
Thi sini tia tes acal lto the Mer cedes-B enz
Cu stom erAssi stance Center.
The indicator lamp inMB Info callbu tton 0043
fla she swh ile the conne ctionis be ing made.
The multifunc tiondispl aysho wsthe Con‐ Con
‐
nec tingCal l nec
tingCal lmes sage. The audio sy stem
is mu ted .
If aconne ctioncan bemade,the CallCon ‐ Cal
lCon ‐
nec ted nec
ted message appe ars inthe multifunc tion
di spl ay. 26
4 Fe
aturesSto wag ean dfe ature s

Washing
thevehi cle and cleani ng
the paintwo rk
Automatic carwash G
WARNING
Braking efficiency isredu cedafter washing
the vehicl e.There isarisk ofan accid ent.
After thevehicl ehas been washed ,brake
carefu llywhi lepay ing attention tothe traffic
conditio nsuntil fullbraki ngpow eris
restored .
! When
Active Distance AssistDISTRONIC
or the HOLD function isactiva ted,thevehi-
cle brakes automatica llyincertain situa-
tions.
To avoi ddama getothe vehicl e,dea ctivate
Active Distance AssistDISTRONIC andthe
HOLD function inthe followi ngorsimi larsit-
ua tions:
R when towing thevehicl e
R in the carwash
! Never
cleanyou rvehicl ein aTou chless
Automati cCa rWas has these usespeci al
clea ning agents. These cleaning agents can
dama gethe paintwork orpla stic parts.
! Make
surethattheautomatic transmiss ion
is in transmiss ionposi tion 005Cwhe nwa shing
you rvehicl ein atow-throu ghcar wash. The
vehicl emay bedama gedinanother trans-
missi onposi tion.
! Make
surethat:
R the side windowsandsliding sunroo fare
close dcomple tely
R the blower isswi tched off
R the wind shieldwip erswi tch isin posi tion
0092
R the 360° camera orthe rear view camera
is dea ctivated
The vehicl emay otherw isebedama ged.
You cancleanthe vehicl eat an automatic car
wa sh from thevery start.
Prefera blyclea nthe vehicl eat automatic car
wa shes thatusetextile washing elements
witho utbrus hes. Thiswillpreve ntfine
scratches tothe paintwork ordecora tivefilms .
If the vehicl eis very dirty,pre-wa shitbefore
clea ning itin an automatic carwash. After
using anautomatic carwash, wipeoff
wa xfrom thewind shieldand thewiperbla des.
This willpreve ntsmea rsand redu cewip ing
noises causedbyresid ueon the wind shield.
i Vehi
cles with decora tivefilm: selecta
wa sh progra mwitho uthot waxat the auto-
matic carwash.
Washing byhand In
some countries ,wa shing byhand isonly
all owe dat speci allyequ ipped washing bays.
Obser vethe lega lrequ ireme ntsineach coun-
try.
X Do not use hotwater and donot wash the
vehicl ein dire ctsunli ght.
X Use asoft sponge toclea n.
X Use amild cleaning agent,such asacar
shamp ooapp roved byMerced es-Benz.
X Thoro ughlyhose downthe vehicl ewith a
gentle jetofwa ter.
X Do not pointthe water jetdire ctly towa rds
the airinlet orthe edge sof decora tivefoils.
X Use plenty ofwa ter and rinse outthe
sponge frequently.
X Rinse thevehicl ewith cleanwa ter and dry
thorou ghlywith achamoi s.
X Do not letthe clea ning agentdry onthe
pai ntwork orthe decora tivefoils.
Ca reful lyremove alldepo sitsofroad saltas
soon aspossi blewhe ndrivi nginwinter.
Pow erwashe rs G
WARNING
The water jetfrom acircul arjet nozzle (dirt
bla sters) cancaus einvisi bleexterior dam-
age tothe tires orchassi scomponents.
Comp onents damagedinthis waymay fail
unexpe ctedly.There isarisk ofan accid ent.
Do not use pow erwa shers withcircul arjet
nozzles toclea nthe vehicl e.Have damaged
tires orchassi scomponents replaced imme-
dia tely .
! Vehi
cles with decora tivefilm: parts ofyou r
vehicl eare covered withdecora tivefilm.
Mai ntain adista nceofat lea st27.5 in
(70 cm) betwe enthe film-cove redparts of 280
CareMainten
anceandcare

so,
cont actyour local waste disposa lcom-
pany. Vehicle
toolkit
General notes Vehicles
withaTIREFIT kit:the TIREFIT kitis
located inthe stowage wellunder thecargo
compartment floor.
Vehicles withatire-change toolkit:the tire-
change toolkitisin the stowage wellunder
the cargo compartment floor.
Apart fromcertain country-specific variations,
the vehicles arenot equip pedwith atire-
change toolkit.Some toolsforchanging a
wheel arespecific tothe vehicle. Formore
information onwhich tirechanging toolsare
required andapproved toperform awheel
change onyour vehicle, consultaqual ified
speciali stworkshop.
Tools required forchanging awheel may
include, forexample:
R Jack
R Wheel chock
R Lug wrench
R Alignment bolt
Vehicle swith aTIREFIT kit 0043
Tire inflation compressor
0044 Tire seala ntfiller bottle
0087 Towing eye X
Open thetailgate.
X Lift the cargo compartment floorup
(Y page 257).
X Use theTIREFIT kit(Ypage 290)orremove
it.
Towing eye0087islocated undertireinflation
compressor 0043.
i Example:
equipment andcountry-specific
variations possible.
Vehicle swith atire-change toolkit X
Open thetailgate.
X Lift the cargo compartment floorup
(Y page 257).
X Remove thetire-change toolkit.
The tire-change toolkitcont ains:
R Jack
R Lug wrench
R Pair ofgloves
R Folding wheelchock Flat
tire Prepar
ingthe vehicl e
Your vehicle maybeequip pedwith:
R MOExt ended tires(tires withrun-flat proper-
ties) (Ypage 289)
Vehicle preparation isnot necessary on
vehicles withMOExt ended tires.
R aTIREFIT kit(Ypage 288)
Vehicles equippedwith MOExt ended tiresare
not equip pedwith aTIREFIT kitatthe factory.
It is therefore recommended thatyouaddition-
ally equip yourvehicle withaTIREFIT kitifyou
mount tiresthatdonot feature run-flat charac-
teristics, e.g.winter tires.ATIREFIT kitmay be
obtained fromaqual ified speciali stworkshop.
Information onchanging andmounting wheels
(Y page 326).
X Stop thevehicle onsolid, non-slippery and
level ground, asfar awa yas possible from
traffic.
X Switch onthe hazard warning lamps.
X Secure thevehicle againstrolling away
(Y page 145).
X Ifpossible ,bring thefront wheels intothe
straight-ahead position.288
Flat
tireBreakdown assistance