MERCEDES-BENZ GLB SUV 2019 Owners Manual

Problems with
the transmission Problem
Possible causes/consequences and M
MSolutions
The transmission has a faulty gear
shift. The transmission is losing oil. #
Have the transmission checked at a qualified specialist workshop immediatel y.
The acceleration characteristics are
de teriorating.
The transmission no longer shifts gear. The transmission is in emer
gency operation mode. #
Pull over and stop theve hicle, paying attention toroad and traf fic conditions. #
Switch the transmission toposition j. #
Switch off the engine. #
Wait at least ten seconds be fore re starting the engine. #
Switch the transmission toposition h. #
Have the transmission checked at a qualified specialist workshop immediatel y.Fu
nction of the 4MATIC
4MATIC ensures that all four wheels are driven
when needed. Toget her with ESP ®
and 4ETS,
4MATIC impr ovesth e traction of your vehicle
whene ver a driven wheel spins due toinsuf fi‐
cient traction. If
yo ufa ilto adapt your driving style, 4MATIC can
neither reduce therisk of an accident nor over‐
ri de the la wsof ph ysics. 4MATIC cannot take
account of road, weather and traf fic conditions.
4MATIC is only an aid. You are responsible espe‐
cially for maintaining a safe dis tance from the
ve hicle in front, forve hicle speed, for braking in
good time and forst ay ing in lane. %
In wint ryroad conditions, the maximum
ef fect of 4MATIC can be achie ved only if you
use winter tyres (M+S tyres), with sn ow
ch ains if necessar y.208
Driving and parking

Re
fuelling Re
fuelling theve hicle &
WARNING Risk offire or explosion from
fuel
Fu els are highly flammable. #
Fire, naked flames, smoking and crea‐
tion of spar ksmust be avoided. #
Swit choff the ignition and, if available,
th est ationary heater, before and while
re fuelling theve hicle. &
WARNING Risk of inju ryfrom fuels
Fu els are poisonous and hazardous to your
health. #
Do not swallow fuel or let it come into
contact with skin, eyes or clo thing. #
Do not inhale fuel vapour. #
Keep children away from fuel. #
Keep doors and windo wsclosed du ring
th ere fuelling process. If
yo u or other people come into contact with
fuel, obser vethefo llowing: #
Immediately rinse fuel off your skin with
soap and water. #
If fuel comes into contact with your
ey es, immediately rinse them thor‐
oughly with clean water.Seek medical
attention immediately. #
Ifyo u swallow fuel, seek medical atten‐
tion immediatel y.Do not induce vomit‐
ing. #
Change immediately out of clo thing that
has come into con tact wi thfuel. &
WARNING Risk offire and explosion due
to electros tatic charge
Electros tatic charge can crea tespar ksand
th ereby ignite fuel vapours. #
Before you open the fuel filler cap or
ta ke hold of the pump nozzle, touch the
me tallic vehicle body.
This dischar ges any electros tatic charge
th at may ha vebuilt up. #
Do not get into theve hicle again during
th ere fuelling process.
Otherwise, electros tatic charge can
build up again. &
WARNING Risk offire from fuel mixture
Ve hicles with a diesel engine:
If yo u mix diesel fuel with petrol, theflash
point of the fuel mixture is lo werth an that of
pure diesel fuel.
While the engine is running, component
pa rts in theex haust sy stem may overheat
without warning. #
Neverre fuel using petrol. #
Never mix petrol with diesel fuel. Driving and parking
209

*
NO
TEDama gecaused bythe wrong fuel Ve
hicles with a petrol engine:
Even small amounts of the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission control sy stem. #
Only refuel using unleaded, sulphu r-free
fuel that con form sto European EN 228,
or an equi valent specification. #
The RONrequ irement is located in the
fuel filler flap.
Fu el of this specification may con tain up to
10 %ethanol. Your vehicle is suitable for use
with E10 fuel.
Ne verre fuel using any of thefo llowing fuels:
R diesel
R regular petrol with an octane number
lo we rth an 91 RON
R petrol with more than 10%ethanol byvol‐
ume, e.g. E15, E30, E85, E100 R
petrol with more than 3% me thanol by
vo lume, e.g. M15, M30
R petrol with additives con taining me tal
If yo u acciden tally refuel with the wrong fuel: #
Do not switch the ignition on. #
Consult a qualified specialist workshop. *
NO
TEDama gecaused bythe wrong fuel Ve
hicles with a diesel engine:
Even small amounts of the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission control sy stem. #
Only refuel using sulphu r-free diesel
fuel that con form sto European stand‐
ard EN 590, or an equivalent specifica‐
tion.
In countries without sulphur-f ree diesel
fuel, refuel using only lo w-sulphur diesel
fuel with a sulphur content less than
50 ppm. Ne
verre fuel using any of thefo llowing fuels:
R petrol
R marine diesel
R heating oil
R pure bio-diesel fuel or vege table oil
R paraf fin or kerosene
If yo u accidentally refuel with the wrong fuel: #
Do not switch the ignition on. #
Consult a qualified specialist workshop. *
NO
TEDo not use diesel torefuel vehi‐
cles with a petrol engine If
yo u ha veacciden tally refuelled with the
wrong fuel:
R do not swit chthe ignition on. Otherwise
fuel can enter the engine.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. 210
Driving and pa rking

#
Have the fuel tank and fuel lines
drained compl etely. *
NO
TEDo not use petrol torefuel vehi‐
cles with a diesel engine If
yo u ha veacciden tally refuelled with the
wrong fuel:
R do not swit chthe ignition on. Otherwise,
fuel can enter the fuel sy stem.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines
drained compl etely. *
NO
TEDama getothe fuel sy stem caused
by ove rfilled fuel tanks #
Only fill th e fuel tank until the pump
nozzle switches off. If
yo u ha veadded too much fuel because of a
defective filling pump, for ins tance: #
Do not switch the ignition on. #
Consult a qualified specialist workshop. *
NO
TEFuel may spr ayout when you
re mo vethe fuel pump nozzle #
Only fill th e fuel tank until the pump
nozzle switches off. Re
quirements:
R The vehicle is unloc ked (/ page 83).
% Do not get into theve hicle again during the
re fuelling process. Otherwise, electros tatic
ch arge could build up again.
Obser vethe no tes on operating fluids
(/ page 552). 1
Fuelfiller flap
2 Brac ketfo r fuel filler cap
3 Fuel type
4 Tyre pressure table
5 QR code forre scue card #
Press on the back area of fuel filler flap 1. #
Turn the fuel filler cap anti-clockwise and
re mo veit. Driving and parking
211

#
Insert the fuel filler cap from abo veinto
brac ket2. #
Comp lete ly inse rtthe pump nozzle into the
ta nk filler nec k,hook in place and refuel. #
Only fill th e fuel tank until the pump nozzle
switches off.
% Vehicles with a diesel engine: theta nk
fi ller neck is designed forre fuelling at diesel
fi lling pumps.
% Vehicles with a diesel engine: whenthe
fuel tank is compl etely em pty, top up with at
least 5 litres of diesel.
% Vehicles with a diesel engine: use afiller
neck with a lar gediame terfo rve hicles with
a diesel engine when topping up fuel from a
fuel can. Otherwise, thefiller neck cannot
slide into theta nk. #
Replace the cap on thefiller neck and turn
clockwise until it engages audibl y.#
Close fuel filler flap 1.
% Close the fuel filler flap before locking the
ve hicle. Ad
Blue ®
(vehicles with a diesel engine on ly) Note
s onrefilling AdBlue ®
* NO
TESmall amounts of ammonia vapour
may be released when opening the
Ad Blue ®
tank #
Only fill th eAd Blue ®
tank in well-venti‐
lated areas. #
Do not let AdBlue ®
come into contact
wi th skin, eyes or clo thes. #
Keep AdBlue ®
aw ay from children. *
NOTEDo not ingest AdBlue ® If
Ad Blue ®
is swallo wed: #
Immediately rinse out your mouth thor‐
oughl y. #
Drink plenty of water. #
Seek medical attention immediately. Obser
vethe no tes on operating fluids
(/ page 552). Ad
Blue ®
is a water-soluble fluid forth e NOx
ex haust gas af tertre atment of diesel engines. In
order forth eex haust gas af tertre atment tofunc‐
tion properly, only use AdBlue ®
in acco rdance
with ISO 22 241.
Ad Blue ®
is ch aracterised bythefo llowing:
R non-t oxic
R colourless and odourless
R non-flammable
Ad Blue ®
is available here:
R AdBlue ®
can be topped up byfast service at
a qu alified specialist workshop, e.g. a
Mercedes-Benz Service Centre.
R AdBlue ®
is available at many filling stations
from AdBlue ®
filling pumps.
R Alternativel y,Ad Blue ®
is available at qualified
specialist workshops, e.g. Mercedes-Benz
Service Centres, and at many filling stations
in Ad Blue ®
re fill canis ters or AdBlue ®
re fill
bottles. 212
Driving and pa rking

%
Ensu rethe connection between there fill
con tainer and vehicle filler neck does not
drip.
To pping up AdBlue ®
* NOTEEngine dama gedue toAd Blue ®
being in the fuel #
AdBlue ®
must not be used tofill the
fuel tank. #
Only use AdBlue ®
to fill th eAd Blue ®
ta nk. #
Do not overfill theAd Blue ®
tank. *
NO
TEContamination of theve hicle inte‐
ri or due toAd Blue ®
lea kage #
Afterto pping up, carefully close the
Ad Blue ®
re fill con tainer. #
Avoid car rying AdBlue ®
re fill con tainers
permanently in theve hicle. Re
quirements:
R The vehicle is unloc ked. The
following messages appear in order in the
multifunction display when theAd Blue ®
tank
requ irestopping up:
R Refill AdBlue See Owner’s Manual The
Ad Blue ®
leve l has fallen below there ser ve
ra nge. Top up with at least 5 l of AdBlue ®
.
R Top up AdBlue Emergency op. in XXX miles
See Owner's ManualThe low AdBlue ®
level
will lead tolimited per form ance af terthe
re maining dis tance displ ayed has been
driven. Top up with at least 5 l of AdBlue ®
.
R XX,X l Top up AdBlue Emer. op.: max. XXX
km/h Start not poss. in XXX kmThe low
AdBlue ®
leve l will lead tolimited per form‐
ance from the speed displa yed. Af terthe
re maining dis tance displ ayed has been cov‐
ered, it will no longer be possible tostart the
engine. Top up with at least the amount of
Ad Blue ®
displ ayed.
R XX,X l Top up AdBlue Switch on ignition, wait
60 sec. or eng. start not poss. . TheAdBlue ®
ta nk is em pty. Yo u can no lon gerst art the
engine. Top up with at least the amount of Ad
Blue ®
displ ayed. Switch on the ignition
and waitfor appro ximately 60 seconds. Start
th e engine.
Yo u can see theAd Blue ®
ra nge and le vel in the
multifunction display (/ page 300).
% The AdBlue ®
ra nge shown depends strongly
on the driving style and operating condi‐
tions. The actual range can therefore deviate
from the calculated range. Driving and pa
rking 213

Opening
theAd Blue ®
filler cap #
Press on the back area of fuel filler flap 1. #
Turn AdBlue ®
filler cap 2anti-clockwise and
re mo veit.
% You can also store theAd Blue ®
filler cap in
th e fuel filler cap holder in the fuel filler flap
hin gearm. Prepa
ring theAd Blue ®
re fill canis ter #
Screw onthefast ener of AdBlue ®
re fill canis‐
te r2. #
Screw disposable hose 1onto the opening
of Ad Blue ®
re fill canis ter2 until hand-tight. To
pping up AdBlue ® #
Screw disposable hose 1onto thefiller
neck of theve hicle until hand-tight. #
Lift up and tip AdBlue ®
re fill canis ter2.
The filling process stops when theAd Blue ®
ta nk is compl etely full.
Ad Blue ®
re fill canis ter2 can be remo ved
when it has been only partially em ptied. 214
Driving and pa rking

#
Unscr ew and close disposable hose 1and
Ad Blue ®
re fill canis ter2 inreve rse order. #
Replace theAd Blue ®
filler cap and turn it
clockwise. #
Close the fuel filler flap. #
Swit chon the ignition for at least 60 sec‐
onds.
% Ifth eve hicle could not be star ted as the
Ad Blue ®
tan kwa s em pty, it can take up to
60 seconds forth ere fill to be de tected. #
Start theve hicle.
% Avoid storing AdBlue ®
re fill con tainers per‐
manently in theve hicle. Pa
rking Pa
rking theve hicle &
WARNING Risk of accident and inju ry
caused byan insuf ficiently secu redve hi‐
cle rolling away.
If th eve hicle is not securely par ked suf fi‐
ciently, it can rollaw ay in an uncont rolled
wa yev en at a slight downhill gradient. #
Ensure that the par kedve hicle is alw ays
properly secured against rolling away as
fo llo ws:
R on uphill or downhill gradients, turn
the front wheels so that theve hicle
ro lls towa rdsth eke rb if it starts
moving.
R apply the parking brake.
R vehicles with automatic transmis‐
sion: shift the transmission toposi‐
tion j.
R vehicles with manual transmission:
engage firs t1 orreve rsege ar k. &
WARNING Risk offire caused byhot
ex haust sy stem parts
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem or
ex haust gasflow. #
Park theve hicle so that no flammable
material can come into con tact wi thhot
ve hicle components. #
In particular, do not park on dry grass‐
land or har vested grain fields. &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could:
R Open doo rs,th ereby endangering other
persons or road users.
R Get out and be stru ck byoncoming traf‐
fi c. Driving and pa
rking 215

R
Operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion, forex ample by:
R Releasing the parking brake.
R Changing the transmission position.
R Starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of reach of
ch ildren. This also applies
tothe Digital Vehicle Key if the
"Digital Vehicle Key" function is activated via
Mercedes me connect.
* NO
TEDama getotheve hicle due toit
ro lling away #
Alw ays secure theve hicle against roll‐
ing away. #
Bring theve hicle toast andstill byapplying
th e brake pedal. #
On uphill or downhill gradients, turn the front
wheels so that theve hicle rolls towa rdsthe
ke rb if it starts moving. #
App lythe electric parking brake. #
Vehicles with manual transmission:
engage firs t1 orreve rsege ar k. #
Vehicles with automatic transmission:
engage transmission position jin a station‐
ary vehicle with the brake pedal applied
(/ page 204). #
Switch off the engine and the ignition by
pressing the1 button. #
Release the service brake slowl y. #
Get out of theve hicle and lock it.
% When you park theve hicle, you can still
opera tethe side windo wsand the panoramic
sliding sunroof for appro ximately five
minutes if the driver's door is closed. Garage door opener
Prog
ramming buttons for the garage door
opener &
DANG ER Risk of death caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. 216
Driving and pa rking

#
Never lea vethe engine or, if present,
th e auxiliary heating running in an
enclosed space wi thout suf ficient venti‐
lation. &
WARNING Risk of inju rywhen opening
or closing a door with thega rage door
opener
When you operate or program the door with
th e integrated garage door opener, people in
th era nge of mo vement of the door may
become trapped or stru ck bythe door. #
When using the integrated garage door
opener, alw ays make sure that nobody
is within thera nge of mo vement of the
door. Re
quirements:
R The vehicle has been par ked outside the
ga rage or outside thera nge of mo vement of
th e door.
R The engine is switched off.
R The ignition is switched on. %
The garage door opener function is alw ays
av ailable when the ignition is switched on. #
Press and hold button 1,2or3 that you
wish toprog ram.
Indicator lamp 4flashes yello w.
% It can take up to20 seconds before the indi‐
cator lamp flashes yello w. #
Release the pr eviously pressed button.
Indicator lamp 4continues toflash yello w. #
Point remo tecontrol 5from a di stance of
1 cm to8 cm towa rds button 1,2or3. #
Press and hold button 6ofremo tecontrol
5 until one of thefo llowing signals appears:
R Indicator lamp 4lights up green contin‐
uousl y.Programming is comple te.
R Indicator lamp 4flashes green. Pro‐
gramming was successful. Additionall y,
synchronisation of thero lling code with
th e door sy stem must also be car ried out. #
If indicator lamp 4does not light up or flash
green: repeat the procedure. #
Release all of the buttons.
% The remo tecontrol forth e door drive is not
included in the scope of delivery of the
ga rage door opener.
Synchronising thero lling code
Re quirements:
R The door sy stem uses a rolling code.
R The vehicle must be within range of the
ga rage door or door drive. Driving and parking
217