ECU MERCEDES-BENZ GLC 2018 Workshop Manual

Securing the ski/snowboard bag in the
cargo compartment X
Fold the middle rear seat backrest forwards
( Y
page 293). X
Slide the ski and snowboard bag between the
two outside rear seat backrests. Ensure that
the wheels of the ski/snowboard bag are in
the cargo compartment. X
Open the ski/snowboard bag with zip C and
place the skis or snowboards inside it. X
Close the ski and snowboard bag. X
Pull tensioning strap D tight by the loose end
until the skis or snowboards are held firmly
inside the ski/snowboard bag.
X
Engage tensioning strap

display in the instrument cluster. A warning
tone also sounds. X
Adjust the head restraints if necessary
( Y
page 102). X
Move the driver's or front-passenger seat
back if necessary.
Middle rear seat backrest: X
Move the driver's or front-passenger seat
forward if necessary. X
Fold seat backrest C back until it engages.
Red lock status indicator D is no longer visi-
ble. X
Adjust the head restraints if necessary
( Y
page 102). X
Move the driver's or front-passenger seat
back if necessary.
Locking the center rear seat backrest
In order to prevent the cargo compartment from
being accessed by unauthorized persons, the
center seat backrest can be locked using a
catch. The center seat backrest can only be fol-
ded forward together with the left seat backrest. X
To lock: fold the left and center seat backr-
ests forward. Make sure that the center and left seat backrests are engaged and joined
together. X
Slide catch C upwards.
The release mechanism of the center seat
backrest is locked. X
To unlock: fold the left and center seat backr-
ests forward. X
Slide catch C downwards.
Adjusting the angle of the rear seat
backrests (cargo position)
Vehicles with the stowage space package: to
enlarge the cargo compartment, you can adjust
the rear seat backrests to a 10 degrees steeper
angle (cargo position). X
Fold the seat backrest forward ( Y
page 293).X
Move handle C in the direction of the arrow. X
Push back seat backrest D as far as han-
dle C until the backrest engages.
The cargo position has been reached.
Securing loads
Cargo tie-down rings Observe the following notes on securing loads: R
Observe the loading guidelines ( Y
page 290).R
Secure the load using the cargo tie-down
rings. R
Distribute the load on the cargo tie-down
rings evenly. R
Do not use elastic straps or nets to secure a
load, as these are only intended as an anti-slip
protection for light loads. R
Do not route tie-downs across sharp edges or
corners. R
Pad sharp edges for protection.Stowage areas 295
Stowage and features Z

C
Cargo tie-do wn rings in the rear-compart-
ment footwe ll (veh icle s wit h cargo net)
C
Cargo tie-do wn rings in the cargo compart-
ment
Bag hook
G WAR NING
The bag hooks cannot restrain heavy objects
or items of luggage. Objects or items of lug-
gage could be flung around and there by hit
veh icle occupants when braking or abrupt ly
changing dire ctions. There is a risk of injury.
On ly hang light objects on the bag hooks.
Never hang hard, sharp-edged or fragile
objects on the bag hooks.
! The bag hook can bear a maximum load of
6. 6lbs (3kg) and should not be used to secure
a load. C
Bag hook
Cargo compartment cover
Important safety notes
G WARNING
On its own, the cargo compartment cover
cannot secure or restrain heavy objects,
items of luggage and heavy loads. You could
be hit by an unsecured load during sudden
changes in direction, braking or in the event of
an accident. There is an increased risk of
injury or even fatal injury.
Alwa ys store objects so that they cannot be
flung aroun d. Secure objects, luggage or
loads against slipping or tipping over, e.g. by
using tie downs, even if you are using the
cargo compartment cover.
! When loadin g the vehicle, make sure that
you do not stack the load in the cargo com-
partment higher than the lower edge of the
side windows. Do not place heavy objects on
top of the cargo compartment cover.
The cargo compartment cover is secured behind
the rear bench seat backrest.296
Stowage areas
Stowage and features

Features
Cup holder
Important safety notes
G WARNIN G
If you transpor t object s in th e vehicl e interio r
and these are no t adequately secured , they
could slip or be flun g aroun d and thereby
strik e vehicl e occupants. In addition , cup
holders , open stowage spaces and mobile
phon e brackets may no t always be able to
hold th e object s placed in them in th e event of
an accident. Ther e is a ris k of injury, particu-
larly in th e event of shar p braking or sudde n
changes of direction .R
Always stow object s in suc h a way that they
canno t be tosse d about in these or similar
situations. R
Always mak e sure that object s do no t pro -
trude out of th e stowage spaces, luggag e
nets or stowage nets .R
Ensure that closable stowage spaces are
shut before beginning your journey. R
Always stow and secure heavy, hard , poin -
ted, sharp-edged, fragile or larg e object s in
th e cargo compartment.
! Only use th e cup holders for containers of
th e right siz e and whic h have lids. The drinks
could otherwise spill .
! Do no t expos e drinks bottles in th e cup
holder in th e cente r console to continuous,
stron g and direct sunlight. The passenger
compartmen t in th e area of th e cente r con-
sole can otherwise be damaged by th e con-
centrate d and reflecte d sunlight.
Observ e th e loadin g g uidelines ( Y
page 290). Cup holder in the front center console X
To open : open th e stowage compartmen t
( Y
page 291). X
To remove: slide catch

Mercedes-Benz Specifications for Service
Products is available at any authorized
Mercedes-Benz Center.
The following cause engine failure or damage
to the exhaust system: R
Use of engine oils and oil filters that have
not been expressly approved for the service
system R
Replacement of engine oil and oil filter after
the replacement interval specified by the
service system has expired R
Use of engine oil additives
! Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.
Add engine oil (example) X
Turn cap C counter-clockwise and remove it.X
Add engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, add 1.1 US qt (1.0 l) of engine
oil. X
Replace cap C on the filler neck and tighten
clockwise.
Ensure that the cap locks into place securely. X
Check the oil level again with the oil dipstick
( Y
page 320).
Further information on engine oil ( Y
page 379).
Additional service products
Important safety notes
G WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot. Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and
touch only the components described in the
following.
G WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There
is a risk of injury.
If you need to do any work inside the engine
compartment: R
switch off the ignition R
never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area R
remove jewelry and watches R
keep items of clothing and hair, for exam-
ple, away from moving parts
G WARNING
The cooling system is pressurized, particularly
when the motor is warm. If you open the cap,
you could be scalded if hot coolant sprays out.
There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Slowly
open the cap to relieve pressure.
G WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.Engine compartment 321
Maintenance and care Z

nents damaged in this way may fail unexpect-
edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Do not use acidic wheel cleaning products
to remove brake dust. This could damage
wheel bolts and brake components.
! Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
Cleaning the windows
G WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol-
vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring. There
is otherwise a risk of damaging the windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals and
pollen may under certain circumstances pre-
vent water from draining away. This can lead
to corrosion damage and damage to elec-
tronic components. X
Clean the inside and outside of the windows
with a damp cloth and a cleaning product that
is recommended and approved by Mercedes-
Benz. Cleaning wiper blades
G WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not pull the wiper blade. Otherwise, the
wiper blade could be damaged.
! Do not clean wiper blades too often and do
not rub them too hard. Otherwise, the graph-
ite coating could be damaged. This could
cause wiper noise.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if the
wiper arm smacks against it suddenly. X
Move the wiper arms to a vertical position
( Y
page 121) and fold away from the wind-
shield. X
Carefully clean the wiper blades with a damp
cloth. X
Fold the windshield wiper arms back again
before switching on the ignition.
Cleaning the exterior lighting
! Only use cleaning agents or cleaning cloths
which are suitable for plastic light lenses.
Unsuitable cleaning agents or cleaning cloths
could scratch or damage the plastic light len-
ses. X
Clean the plastic lenses of the exterior light-
ing using a wet sponge and a mild cleaning
agent, e.g. Mercedes-Benz car shampoo or
cleaning cloths.
Cleaning the mirror turn signals
! Only use cleaning agents or cleaning cloths
that are suitable for plastic lenses. Unsuitable
cleaning agents or cleaning cloths could
scratch or damage the plastic lenses of the
mirror turn signals. X
Clean the plastic lenses of the mirror turn sig-
nals in the exterior mirror housing using a wet
sponge and mild cleaning agent, e.g. Care 327
Maintenance and care Z

Flat tire
Preparing the vehicle Your vehicl e may be equipped with:R
MOExtended tires (tires wit h run-flat proper -
ties) ( Y
page 334)
Vehicl e preparation is no t necessar y on vehi-
cle s wit h MOExtended tiresR
a TIREFI T kit ( Y
page 333)
Vehicles equipped wit h MOExtended tires are
no t equipped wit h a TIREFI T kit at th e factory. It
is therefor e recommended that you additionally
equip your vehicl e wit h a TIREFI T kit if you moun t
tires that do no t feature run-flat properties, e.g.
winte r tires . A TIREFI T kit may be obtained from
a qualified specialist workshop.
Vehicles wit h an mbrace system (US A only) that
are no t equipped wit h a TIREFI T kit : in th e event
of a flat tire, contact th e Custome r Assistanc e
Cente r of th e mbrace emergenc y call system
( Y
page 308).
Information on changing and mounting wheels
( Y
page 370). X
Stop th e vehicl e on solid, non-slippery and
leve l ground , as far away as possible from
traffic. X
Switc h on th e hazard warning lamps.X
Secur e th e vehicl e against rollin g away
( Y
page 158).X
If possible , brin g th e fron t wheels int o th e
straight-ahead position .X
Switc h off th e engine.X
Remove th e SmartKey from th e ignition lock.
or, in vehicles wit h KEY LESS-GO start-function
o r KEYLESS ‑ GOX
Open th e driver' s door .
The vehicl e electronics are no w in position

sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion. R
Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts. R
Never place metal objects or tools on a bat-
tery. R
It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery. R
When jump-starting, make sure that the
battery poles with identical polarity are
connected. R
It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables. R
Never connect or disconnect the battery
terminals while the engine is running.
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
All vehicles:
H Environmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries. ! Have the battery regularly checked at a
qualified specialist workshop.
Comply with the service intervals in the Main-
tenance Booklet, or contact a qualified spe-
cialist workshop for more information.
! Always have work on batteries carried out at
a qualified specialist workshop.
Should it, in exceptional circumstances, be
absolutely necessary to disconnect the 12-
volt battery yourself, please observe the fol-
lowing: R
Secure the vehicle to prevent it from rolling
away. R
Switch off the ignition. R
Disconnect the negative terminal first and
then the positive terminal.
The transmission is locked in position ]
after disconnecting the battery.
After the work has been done, install the bat-
tery and replace the cover of the positive ter-
minal clamp firmly.
Comply with safety precautions and take pro-
tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Electrolyte or battery acid is corro-
sive. Avoid contact with skin, eyes or
clothing. Wear suitable protective
clothing, especially gloves, apron
and faceguard. Immediately rinse
electrolyte or acid splashes off with
clean water. Contact a physician if
necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.Battery (vehicle) 339
Breakdown assistance Z

starting characteristics can be impaired, particularly at low temperatures. Have the thawed battery
checked at a qualified specialist workshop.
All vehicles:
! Avoid repeated and lengthy starting attempts. Otherwise, the catalytic converter could be
damaged by the non-combusted fuel.
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a donor battery using jumper cables.
Observe the following points: R
The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a donor battery or a jump-starting device. R
you may only jump-start the vehicle when the engine and exhaust system are cold. R
All vehicles except vehicles with a lithium-ion battery: do not start the engine if the battery
is frozen. Let the battery thaw first. R
Jump-starting may be performed only using batteries with a nominal voltage of 12 V. R
Only use jumper cables which have a sufficient cross-section and insulated terminal clamps. R
If the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly. R
Make sure that the two vehicles do not touch.
Make sure that: R
The jumper cables are not damaged. R
Bare parts of the terminal clamp do not come into contact with other metal parts while the jumper
cables are connected to the battery. R
The jumper cables cannot come into contact with parts that can move when the engine is running,
such as the V-belt pulley or the fan. X
Secure the vehicle by applying the electric parking brake. X
Shift the transmission to position ] .X
Make sure that the ignition is switched off. All indicator lamps in the instrument cluster must be
off. When using the SmartKey, turn the SmartKey to position Z in the ignition lock and remove it
( Y
page 136).X
Switch off all electrical consumers, e.g. rear window defroster, lighting, etc. X
Open the hood.
i Right-hand-drive vehicle: the jump-starting connection points may be located on the other
side of the vehicle.342
Jump-starting
Breakdown assistance

In such cases, use a tow bar. Before towing,
make sure that the steering moves freely.
G WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There
is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
G WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible
gross weight of your vehicle, the: R
the towing eye could detach itself R
the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate ( Y
page 376).
! When Active Brake Assist, Distance Pilot
DISTRONIC or the HOLD function is activated,
the vehicle brakes automatically in certain
situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations: R
when towing the vehicle R
in the car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if availa-
ble. You could otherwise damage the vehicle.
! Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane. ! When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
! Shift the automatic transmission to position
\\ and do not open the driver's or front pas-
senger's door during towing. The automatic
transmission may otherwise shift to position
] , which could damage the transmission.
! Do not tow with sling-type equipment. This
could damage the vehicle.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of 30 mph
(50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
It is better to have the vehicle transported than
to have it towed awa y.
If the vehicle ha s suffered transmission damage,
have it transported on a transporter or trailer.
The automatic transmission must be in position
\\ when the vehicle is being towed. If the auto-
matic transmission cannot be shifted to position
\\ , have the vehicle transported on a trans-
porter or trailer.
The battery must be connected and charged.
Otherwise, you: R
cannot turn the SmartKey to position H in
the ignition lock R
cannot release the electric parking brake R
cannot shift the automatic transmission to
position \\
Disarm the automatic locking feature before the
vehicle is towed ( Y
page 85). You could other-
wise be locked out when pushing or towing the
vehicle.
Installing/removing the towing eye
Installing the towing eye
G WARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.344
Towing and tow-starting
Breakdown assistance