airbag MERCEDES-BENZ GLC 2019 Owners Manual

Switching on/off........................... 112
Additional speedometer................... 223
Additives (engine oil)........................ 361
Address book
see also Digital Operator's Man-
ual .................................................. 268
Adjusting the volume
Multimedia system ........................ 269
After-sales service center
see ASSYST PLUS
Air bags
Deployment ..................................... 55
Display message ............................ 237
Front air bag (driver, front
passenger) ....................................... 49
Important safety notes .................... 48
Introduction ..................................... 48
Knee bag .......................................... 50
Occupant Classification System
(OCS) ............................................... 51
PASSENGER AIR BAG indicator
lamps ............................................... 44
Side impact air bag.......................... 50
Window curtain air bag.................... 50
AIR BODY CONTROL
Display message ............................ 244
Function/notes............................. 172
Lowering the rear of the vehicle .... 174
Raising the rear of the vehicle ....... 174
Setting the normal vehicle level ..... 173
Setting the raised vehicle level ...... 173
Air suspension
see AIR BODY CONTROL
Air vents
Important safety notes .................. 128
Rear ............................................... 129
Setting ........................................... 128
Setting the center air vents ........... 129
Setting the side air vents ............... 129
Air-conditioning system
see Climate control
Airbag
Warning lamp ................................. 262
Alarm
ATA (Anti-Theft Alarm system) ......... 75
Switching off (ATA) .......................... 75
Switching the function on/off
(ATA) ................................................ 75
Alarm system
see ATA (Anti-Theft Alarm system)
All-wheel drive
see 4MATIC (permanent four-
wheel drive)
AMG
Performance Seat .......................... 100
Switchable performance exhaust
system ........................................... 137
AMG menu (on-board computer)..... 223
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
AppCode
see QR code
Armrest
Stowage compartment .................. 279
Ashtray............................................... 291
Assistance display (on-board com-
puter).................................................. 219
Assistance menu (on-board com-
puter).................................................. 220
ASSYST PLUS
Displaying a service message ........ 304
Driving abroad ............................... 305
Hiding a service message .............. 304
Resetting the service interval dis-
play ................................................ 304
Service message ............................ 303
Special service requirements ......... 304
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 75
Function ........................................... 75
Switching off the alarm .................... 75
ATTENTION ASSIST
Activating/deactivating ................. 221
Display message ............................ 244
Displaying level .............................. 192
Function/notes............................. 191
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 239
see Lights
Index5

Data acquisition ............................... 32
Display message ............................ 252
Electronics .....................................356
Equipment ....................................... 28
Individual settings .......................... 219
Limited Warranty .............................32
Loading .......................................... 340
Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 354
Maintenance .................................... 29
Operating safety .............................. 30
Operation outside the USA/
Canada ............................................ 29
Parking .......................................... 152
Parking for a long period ................ 155
Pulling away................................... 134
Raising ........................................... 351
Reporting problems ......................... 31
Securing from rolling away ............ 351
Technical data ............................... 356
Towing away .................................. 324
Transporting .................................. 326
Unlocking (in an emergency) ........... 84
Unlocking (SmartKey) ...................... 77
Vehicle data ................................... 363
Vehicle data
Dimensions .................................... 363
Vehicle emergency locking................ 84
Vehicle identification number
see VIN
Vehicle identification plate.............. 357
Vehicle level
AIR BODY CONTROL ...................... 173
Display message ............................ 244
Vehicle maintenance
see ASSYST PLUS
Video
Operating the DVD ......................... 217
see also Digital Operator's Man-
ual .................................................. 268
VIN
Seat ............................................... 358
Type plate ...................................... 357
W
Warning and indicator lamps
ABS ................................................ 259
Active Brake Assist ........................ 265
Airbag ............................................ 262
Brakes ........................................... 258
Coolant .......................................... 263
Distance warning ........................... 265
Engine diagnostics ......................... 262
ESP®.............................................. 259
ESP®OFF ....................................... 261
Fuel tank ........................................ 262
General notes ................................ 256
Overview .......................................... 36
Parking brake ................................ 262
PASSENGER AIR BAG ...................... 44
Reserve fuel ................................... 262
Restraint system ............................ 262
Seat belt ........................................ 257
SPORT handling mode ................... 261
Steering ......................................... 267
Tire pressure monitor .................... 266
Warranty.............................................. 28
Washer fluid
Display message ............................ 255
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 268
Wheel and tire combinations
Tires ............................................... 354
Wheel bolt tightening torque........... 354
Wheel chock...................................... 351
Wheels
Changing a wheel.......................... 350
Checking ........................................ 330
Cleaning ......................................... 308
Important safety notes .................. 330
Information on driving .................... 330
Interchanging/changing ................ 350
Mounting a new wheel ................... 353
Mounting a wheel .......................... 351
Removing a wheel.......................... 353
Snow chains .................................. 332
Storing ........................................... 351
Tightening torque ........................... 354
Wheel size/tire size ....................... 354
24Index

The seat belt adjustment will apply a certaintightening force if any slack is detected betweenthe vehicle occupant and the seat belt. Do notgrab hold of the seat belt.
You can switch the seat belt adjustment on andoff using the multimedia system. Information onswitching the seat belt adjustment on and offcan be found in the Digital Operating Instruc-tions.
Belt warning for the driver and front
passenger
Thevseat belt warning lamp in the instru-ment cluster is a reminder that all vehicle occu-pants must wear their seat belts. It may light upcontinuously or flash. In addition, there may bea warning tone.
Regardless of whether the driver's seat belt hasalready been fastened, thevseat belt warn-ing lamp lights up for six seconds each time theengine is started. If the front doors are closedand the driver's or front-passenger seat belt hasnot been fastened, thevseat belt warninglamp lights up again after the six seconds. Assoon as the driver's and front-passenger seatbelts are fastened or a front door is openedagain, thevseat belt warning lamp goes out.
If the driver's seat belt is not fastened after theengine is started, an additional warning tone willsound. The warning tone switches off after sixseconds or once the driver's seat belt is fas-tened.
If the vehicle's speed exceeds 15 mph(25 km/h)once and the driver's and front-passenger seat belts are not fastened, a warningtone sounds. A warning tone also sounds withincreasing intensity for 60 seconds or until thedriver or front passenger have fastened theirseat belts.
If the driver or front passenger unfasten theirseat belts during the journey, the seat belt warn-ing is activated again.
Air bags
Introduction
The installation point of an air bag can be rec-ognized by the AIRBAG marking.
An air bag complements the correctly fastenedseat belt. It is no substitute for the seat belt. The
air bag provides additional protection in appli-cable accident situations.
Not all air bags are deployed in an accident. Thedifferent air bag systems function independ-ently from one another (Ypage 55).
However, no system available today can com-pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injurycaused by an air bag due to the high speed atwhich the air bag must be deployed.
Important safety notes
GWARNING
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury.
To avoid hazardous situations, always make
sure that all of the vehicle's occupants:
Rhave fastened their seat belts correctly,
including pregnant women
Rare sitting correctly and maintain the great-
est possible distance to the air bags
Rfollow the following instructions
Always make sure that there are no objects
between the air bag and the vehicle's occu-
pants.
RAdjust the seats properly before beginningyour journey. Always make sure that the seatis in an almost upright position. The center ofthe head restraint must support the head atabout eye level.
RMove the driver's and front-passenger seatsas far back as possible. The driver's seat posi-tion must allow the vehicle to be driven safely.
ROnly hold the steering wheel on the outside.This allows the air bag to be fully deployed.
RAlways lean against the backrest while driv-ing. Do not lean forward or lean against thedoor or side window. You may otherwise be inthe deployment area of the air bags.
RAlways keep your feet in the footwell in frontof the seat. Do not put your feet on the dash-
48Occupant safety
Safety

remains lit. This indicates that the front-passenger front air bag is deactivated.
RThe front-passenger seat is occupied by achild of up to twelve months old, in a standardchild restraint system, the PASSENGER AIRBAG OFF indicator lamp lights up after thesystem self-test and remains lit. This indi-cates that the front-passenger front air bag isdeactivated.
But even in the case of a twelve-month-oldchild, in a standard child restraint system, thePASSENGER AIR BAG OFF indicator lamp cango out after the system self-test. This indi-cates that the front-passenger front air bag isactivated. The result of the classification isdependent on, among other factors, the childrestraint system and the child's stature. It isrecommended that you install the childrestraint system on a suitable rear seat.
RThe front-passenger seat is occupied by aperson of smaller stature (e.g. a teenager orsmall adult), the PASSENGER AIR BAG OFFindicator lamp lights up and remains lit afterthe system self-test depending on the resultof the classification or, alternatively, goes out.
-If the PASSENGER AIR BAG OFF indicatorlamp is off, move the front-passenger seatas far back as possible. Alternatively, a per-son of smaller stature can sit on a rear seat.
-If the PASSENGER AIR BAG OFF indicatorlamp is lit, a person of smaller statureshould not use the front-passenger seat.
RThe front-passenger seat is occupied by anadult or a person of adult stature, thePASSENGER AIR BAG OFF indicator lampgoes out after the system self-test. This indi-cates that the front-passenger front air bag isactivated.
If children are traveling in the vehicle, be sure toobserve the notes on "Children in the vehicle"(Ypage 59).
When the Occupant Classification System(OCS) is malfunctioning, the redurestraintsystem warning lamp on the instrument clusterand the PASSENGER AIR BAG OFF indicatorlamp light up simultaneously. The front-passenger front air bag is deactivated in thiscase and does not deploy during an accident.Have the Occupant Classification System (OCS)checked and repaired immediately at a qualifiedspecialist workshop. Mercedes-Benz recom-mends that you use an authorized Mercedes-Benz Center for this purpose.
If the front-passenger seat, the seat cover or theseat cushion are damaged, have the necessaryrepair work carried out at a qualified specialistworkshop. Mercedes-Benz recommends thatyou use an authorized Mercedes-Benz Centerfor this purpose.
For safety reasons, Mercedes-Benz recom-mends that you only use seat accessories thathave been approved by Mercedes-Benz.
If the driver's air bag deploys, this does notmean that the front-passenger front air bag willalso deploy. The Occupant Classification Sys-tem (OCS) categorizes the occupant on thefront-passenger seat. Depending on that result,the front-passenger front air bag is either ena-bled or deactivated.
Self-check
GDANGER
If the PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps do
not both light up during the self-test, the sys-
tem is malfunctioning. The front-passenger
front air bag might be triggered unintention-
ally or might not be triggered at all in the event
of an accident with high deceleration. This
poses an increased risk of injury or even fatal
injury.
In this case the front-passenger seat may not
be used. Do not install a child restraint system
on the front-passenger seat. Have the Occu-
pant Classification System (OCS) checked
and repaired immediately at a qualified spe-
cialist workshop.
GWARNING
If the PASSENGER AIR BAG OFF indicator
lamp remains lit after the self-test, the front-
passenger front air bag is deactivated. It will
not be deployed in the event of an accident. In
this case, the front-passenger front air bag
cannot perform its intended protective func-
tion, e.g. when a person is seated in the front-
passenger seat.
That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dash-
Occupant safety53
Safety
Z

ProblemPossible causes/consequences andPPSolutions
The PASSENGER AIRBAG OFF indicator lamplights up and remains lit,even though the front-passenger seat is occu-pied by an adult or a per-son of a stature corre-sponding to that of anadult.
The classification of the person on the front-passenger seat is incor-rect.
XMake sure the conditions for a correct classification of the personon the front-passenger seat are met (Ypage 51).
XIf the PASSENGER AIR BAG OFF indicator lamp remains lit, the front-passenger seat may not be used.
XHave OCS checked as soon as possible at an authorized Mercedes-Benz Center.
The PASSENGER AIRBAG OFF indicator lampdoes not light up and/ordoes not stay on.
The front-passenger seatis:
Runoccupied
Roccupied by theweight of a child up totwelve months old in achild restraint system
OCS is malfunctioning.
XMake sure there is nothing between the seat cushion and the childseat.
XMake sure that the entire base of the child restraint system rests onthe seat cushion of the front-passenger seat. The backrest of theforward-facing child restraint system must lie as flat as possibleagainst the backrest of the front-passenger seat. If necessary,adjust the position of the front-passenger seat.
XMake sure that the seat cushion length is fully retracted.
XWhen installing the child restraint system, make sure that the seatbelt is tight. Do not pull the seat belt tight using the front-passengerseat adjustment. This could result in the seat belt and the childrestraint system being pulled too tightly.
XCheck for correct installation of the child restraint system.
Make sure that the head restraint does not apply a load to the childrestraint system. If necessary, adjust the head restraint accord-ingly.
XMake sure that no objects are applying additional weight onto theseat.
XIf the PASSENGER AIR BAG OFF indicator lamp remains off and/orthe PASSENGER AIR BAG ON indicator lamp lights up, do not installa child restraint system on the front-passenger seat. It is recom-mended that you install the child restraint system on a suitable rearseat.
XHave OCS checked as soon as possible at an authorized Mercedes-Benz Center.
Deployment of Emergency Tensioning
Devices and air bags
Important safety notes
GWARNING
The air bag parts are hot after an air bag has
been deployed. There is a risk of injury.
Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified spe-
cialist workshop as soon as possible.
GWARNING
A deployed air bag no longer offers any pro-
tection and cannot provide the intended pro-
tection in an accident. There is an increased
risk of injury.
Have the vehicle towed to a qualified special-
ist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of yourpassenger to have deployed air bags replaced
Occupant safety55
Safety
Z

and to have any malfunctioning air bagsrepaired. This will help to make sure the air bagscontinue to perform their protective function forthe vehicle occupants in the event of a crash.
GWARNING
Emergency Tensioning Devices that have
deployed pyrotechnically are no longer opera-
tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Have pyrotechnically triggered Emergency
Tensioning Devices replaced immediately at a
qualified specialist workshop.
An electric motor is used by PRE-SAFE®to trig-ger the tightening of the seat belt in hazardoussituations. This procedure is reversible.
If Emergency Tensioning Devices are triggeredor air bags are deployed, you will hear a bang,and some powder may also be released. Theurestraint system warning lamp lights up.
Only in rare cases will the bang affect your hear-ing. The powder that is released generally doesnot constitute a health hazard, but it may causeshort-term breathing difficulties in people withasthma or other respiratory problems. Providedit is safe to do so, you should leave the vehicleimmediately or open the window in order to pre-vent breathing difficulties.
Air bags and pyrotechnic Emergency TensioningDevices (ETDs) contain perchlorate material,which may require special handling and regardfor the environment. National guidelines mustbe observed during disposal. In California, seewww.dtsc.ca.gov/HazardousWaste/Perchlorate/index.cfm.
Method of operation
During the first stage of a collision, the restraintsystem control unit evaluates important physi-cal data relating to vehicle deceleration or accel-eration, such as:
Rduration
Rdirection
Rintensity
Based on the evaluation of this data, therestraint system control unit triggers the Emer-gency Tensioning Devices during a head-on orrear-end collision.
An Emergency Tensioning Device can only betriggered, if:
Rthe ignition is switched on
Rthe components of the restraint system areoperational. You can find further informationunder "Restraint system warning lamp"(Ypage 44)
Rthe seat belt buckle tongue has engaged inthe belt buckle of the respective front seat
The Emergency Tensioning Devices in the rearpassenger compartment are triggered inde-pendently of the lock status of the seat belts.
If the restraint system control unit detects amore severe accident, further components ofthe restraint system are activated independ-ently of each other in certain frontal collisionsituations:
RFront air bags and driver's knee bag
RWindow curtain air bag, if the system deter-mines that deployment can offer additionalprotection to that provided by the seat belt
Depending on the person in the front-passengerseat, the front-passenger front air bag is eitherdisabled or enabled. The front-passenger frontair bag can be deployed in an accident only if thePASSENGER AIR BAG OFF indicator lamp is off.Observe the information on the PASSENGER AIRBAG indicator lamps (Ypage 44).
Your vehicle has two-stage front air bags. At thefirst deployment threshold the front air bag fillswith gas. If the second deployment threshold isthen reached within a few milliseconds, the frontair bag is filled with the maximum quantity ofgas.
The activation threshold of the Emergency Ten-sioning Devices and the air bags is determinedby evaluating the rate of vehicle deceleration oracceleration which occurs at various points inthe vehicle. This process is pre-emptive innature. Deployment should take place in goodtime at the start of the collision.
The rate of vehicle deceleration or accelerationand the direction of the force are essentiallydetermined by:
Rthe distribution of forces during the collision
Rthe collision angle
Rthe deformation characteristics of the vehicle
Rthe characteristics of the object with whichthe vehicle has collided
Factors which can only be seen and measuredafter a collision has occurred do not play a deci-sive role in the deployment of an air bag. Nor do
56Occupant safety
Safety

Display messagesPossible causes/consequences andPPSolutions
u
Front Left Malfunc‐Front Left Malfunc‐tion Servicetion ServiceRequiredRequiredorFrontFrontRight MalfunctionRight MalfunctionService RequiredService Required
The restraint system is malfunctioning at the front on the left or right.Theuwarning lamp also lights up in the instrument cluster.
GWARNING
The air bags or Emergency Tensioning Devices may either be triggeredunintentionally or, in the event of an accident, may not be triggered.
There is an increased risk of injury.
XVisit a qualified specialist workshop immediately.
u
Rear Left Malfunc‐Rear Left Malfunc‐tion Servicetion ServiceRequiredRequiredorRearRearRight MalfunctionRight MalfunctionService RequiredService Required
The rear left-hand or right-hand restraint system is malfunctioning.Theuwarning lamp also lights up in the instrument cluster.
GWARNING
The air bags or Emergency Tensioning Devices may either be triggeredunintentionally or, in the event of an accident, may not be triggered.
There is an increased risk of injury.
XVisit a qualified specialist workshop immediately.
u
RearRearCenterCenterMalfunc‐Malfunc‐tion Servicetion ServiceRequiredRequired
The rear center restraint system is malfunctioning. Theuwarninglamp also lights up in the instrument cluster.
GWARNING
The air bags or Emergency Tensioning Devices may either be triggeredunintentionally or, in the event of an accident, may not be triggered.
There is an increased risk of injury.
XVisit a qualified specialist workshop immediately.
u
Left Side CurtainLeft Side CurtainAirbag MalfunctionAirbag MalfunctionService RequiredService RequiredorRight Side CurtainRight Side CurtainAirbag MalfunctionAirbag MalfunctionService RequiredService Required
The left-hand or right-hand window curtain air bag is malfunctioning.
Theuwarning lamp also lights up in the instrument cluster.
GWARNING
The left or right window curtain air bag may either be triggered unin-tentionally or, in the event of an accident, may not be triggered.
There is an increased risk of injury.
XVisit a qualified specialist workshop immediately.
236Displaymessages
On-b oard computer and displays

Display messagesPossible causes/consequences andPPSolutions
FrontFrontPassengerPassengerAir‐Air‐bag Disabled Seebag Disabled SeeOperator's ManualOperator's Manual
The front-passenger front air bag is deactivated during the journey,even though:
Ran adult
or
Ra person of the corresponding stature is on the front-passenger seat
If additional forces are applied to the seat, the system may interpretthe occupant's weight as lower than it actually is.
GWARNING
The front-passenger front air bag does not deploy during an accident.
There is an increased risk of injury.
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 152).
XSwitch the ignition off.
XHave the occupant on the front-passenger seat get out of the vehi-cle.
XKeep the seat unoccupied, close the front-passenger door andswitch on the ignition.
XObserve the PASSENGER AIR BAG indicator lamps in the centerconsole and the multifunction display and check the following:
Seat unoccupied and ignition switched on:
Ra self-diagnosis is carried out. The PASSENGER AIR BAG OFF andPASSENGER AIR BAG ON indicator lamps must light up simulta-neously for approximately six seconds.
Rthe PASSENGER AIR BAG OFF indicator lamp must then light upand remain lit after the self-diagnosis. If the indicator lamp is on,OCS (Occupant Classification System) has disabled the front-passenger front air bag (Ypage 51)
Rthe display messagesFront Passenger Airbag EnabledFront Passenger Airbag EnabledSee Operator's ManualSee Operator's ManualorFront Passenger Airbag Dis‐Front Passenger Airbag Dis‐abled See Operator's Manualabled See Operator's Manualmust not appear in the multi-function display
XWait for a period of at least 60 seconds until the necessary systemchecks have been completed.
XMake sure that the display messages do not appear in the multi-function display.
If these conditions are fulfilled, the front-passenger seat can be occu-pied again. Whether the PASSENGER AIR BAG OFF indicator lampremains lit or goes out depends on how OCS classifies the occupant.
If the conditions are not fulfilled, the system is not operating correctly.
XVisit a qualified specialist workshop immediately.
Further information about the Occupant Classification System(Ypage 51).
Displaymessages237
On-b oard computer and displays
Z

Display messagesPossible causes/consequences andPPSolutions
FrontFrontPassengerPassengerAir‐Air‐bag Enabled Seebag Enabled SeeOperator's ManualOperator's Manual
The front-passenger front air bag is activated during the journey, eventhough:
Ra child, a small adult or an object weighing less than the system'sweight threshold is located on the front-passenger seat
or
Rthe front-passenger seat is unoccupied
The system may detect objects or forces applying additional weight onthe seat.
GWARNING
The front-passenger front air bag may deploy unintentionally.
There is an increased risk of injury.
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 152).
XSwitch the ignition off.
XOpen the front-passenger door.
XRemove the child and the child restraint system from the front-passenger seat.
XMake sure that there are no objects on the seat adding to theweight.The system might otherwise detect the additional weight and inter-pret the seat occupant's weight as greater than it actually is.
XKeep the seat unoccupied, close the front-passenger door andswitch on the ignition.
XObserve the PASSENGER AIR BAG indicator lamps in the centerconsole and the multifunction display and check the following:
Seat unoccupied and ignition switched on:
Ra self-diagnosis is carried out. The PASSENGER AIR BAG OFF andPASSENGER AIR BAG ON indicator lamps must light up simulta-neously for approximately six seconds.
Rthe PASSENGER AIR BAG OFF indicator lamp must then light upand remain lit after the self-diagnosis. If the indicator lamp is on,OCS has disabled the front-passenger front air bag (Ypage 51)
Rthe display messagesFront Passenger Airbag EnabledFront Passenger Airbag EnabledSee Operator's ManualSee Operator's ManualorFront Passenger Airbag Dis‐Front Passenger Airbag Dis‐abled See Operator's Manualabled See Operator's Manualmust not appear in the multi-function display
XWait for a period of at least 60 seconds until the necessary systemchecks have been completed.
XMake sure that the display messages do not appear in the multi-function display.
If these conditions are fulfilled, the front-passenger seat can be occu-pied again. Whether the PASSENGER AIR BAG OFF indicator lampremains lit or goes out depends on how OCS classifies the occupant.
If the conditions are not fulfilled, the system is not operating correctly.
XVisit a qualified specialist workshop immediately.
238Displaymessages
On-b oard computer and displays