window MERCEDES-BENZ GLC 2019 Owners Manual

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Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
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In this Operator's Manual you will find the fol-lowing symbols:
GWARNING
Warning notes make you aware of dangers
which could poseathreat to your health or
life, or to the health and life of others.
HEnvironmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
!Notes on material damage alert you to dan-gers that could lead to damage to your vehi-cle.
iPractical tips or further information thatcould be helpful to you.
XThis symbol indicates aninstruction that must be fol-lowed.
XSeveral of these symbols insuccession indicate an
instruction with severalsteps.
(Ypage)This symbol tells you whereyou can find more informa-tion aboutatopic.
YYThis symbol indicates awarning or an instructionthat is continued on the nextpage.
Dis‐Dis‐playplayThis text indicatesames-sage on the multifunctiondisplay/multimedia display.
As at 02.11.2017

Index.......................................................4
Digital Operator's Manual..................26
Introduction ...........................................26
Operation ............................................... 26
Introduction.........................................27
Protecting the environment ...................27
Genuine Mercedes-Benz parts ...............27
Operator's Manual ................................. 28
Service and vehicle operation ................28
Operating safety .................................... 30
QR code for rescue card ........................ 32
Data stored in the vehicle ......................32
Information on copyright ....................... 34
At a glance...........................................35
Cockpit .................................................. 35
Instrument cluster .................................36
Multifunction steering wheel ................. 37
Center console ...................................... 38
Overhead control panel .........................41
Door control panel ................................. 42
Safety...................................................43
Panic alarm ............................................ 43
Occupant safety .................................... 43
Children in the vehicle ........................... 59
Pets in the vehicle ................................. 64
Driving safety systems ........................... 65
Protection against theft .........................75
Opening and closing...........................77
SmartKey ............................................... 77
Doors ..................................................... 83
Cargo compartment ...............................84
Side windows ......................................... 89
Sliding sunroof ....................................... 93
Seats, steering wheel and mirrors....96
Correct driver's seat position ................ 96
Seats ..................................................... 96
Steering wheel ..................................... 102
Mirrors ................................................. 104
Memory function ................................. 107
Lights and windshield wipers..........109
Exterior lighting ................................... 109
Interior lighting .................................... 113
Replacing bulbs ................................... 113
Windshield wipers ................................ 115
Climate control.................................119
Overview of climate control systems ... 119
Operating the climate control sys-
tems .................................................... 122
Air vents .............................................. 128
Driving and parking..........................130
Notes on breaking-in a new vehicle ..... 130
Driving ................................................. 130
DYNAMIC SELECT switch .................... 139
Automatic transmission ....................... 141
Refueling ............................................. 150
Parking ................................................ 152
Driving tips .......................................... 155
Driving systems ................................... 160
Towing a trailer .................................... 202
On-board computer and displays....208
Important safety notes ........................ 208
Displays and operation ........................ 208
Menus and submenus ......................... 212
Display messages ................................ 227
Warning and indicator lamps in the
instrument cluster ............................... 256
Multimedia system...........................268
General notes ...................................... 268
Important safety notes ........................ 268
Function restrictions ............................ 268
Operating system ................................ 269
Stowage and features......................278
Stowage areas ..................................... 278
Features .............................................. 289
2Contents

Switching on/off........................... 112
Additional speedometer................... 223
Additives (engine oil)........................ 361
Address book
see also Digital Operator's Man-
ual .................................................. 268
Adjusting the volume
Multimedia system ........................ 269
After-sales service center
see ASSYST PLUS
Air bags
Deployment ..................................... 55
Display message ............................ 237
Front air bag (driver, front
passenger) ....................................... 49
Important safety notes .................... 48
Introduction ..................................... 48
Knee bag .......................................... 50
Occupant Classification System
(OCS) ............................................... 51
PASSENGER AIR BAG indicator
lamps ............................................... 44
Side impact air bag.......................... 50
Window curtain air bag.................... 50
AIR BODY CONTROL
Display message ............................ 244
Function/notes............................. 172
Lowering the rear of the vehicle .... 174
Raising the rear of the vehicle ....... 174
Setting the normal vehicle level ..... 173
Setting the raised vehicle level ...... 173
Air suspension
see AIR BODY CONTROL
Air vents
Important safety notes .................. 128
Rear ............................................... 129
Setting ........................................... 128
Setting the center air vents ........... 129
Setting the side air vents ............... 129
Air-conditioning system
see Climate control
Airbag
Warning lamp ................................. 262
Alarm
ATA (Anti-Theft Alarm system) ......... 75
Switching off (ATA) .......................... 75
Switching the function on/off
(ATA) ................................................ 75
Alarm system
see ATA (Anti-Theft Alarm system)
All-wheel drive
see 4MATIC (permanent four-
wheel drive)
AMG
Performance Seat .......................... 100
Switchable performance exhaust
system ........................................... 137
AMG menu (on-board computer)..... 223
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
AppCode
see QR code
Armrest
Stowage compartment .................. 279
Ashtray............................................... 291
Assistance display (on-board com-
puter).................................................. 219
Assistance menu (on-board com-
puter).................................................. 220
ASSYST PLUS
Displaying a service message ........ 304
Driving abroad ............................... 305
Hiding a service message .............. 304
Resetting the service interval dis-
play ................................................ 304
Service message ............................ 303
Special service requirements ......... 304
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 75
Function ........................................... 75
Switching off the alarm .................... 75
ATTENTION ASSIST
Activating/deactivating ................. 221
Display message ............................ 244
Displaying level .............................. 192
Function/notes............................. 191
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 239
see Lights
Index5

BAS .................................................. 66
Brake fluid (notes) ......................... 361
Display message............................ 228
EBD .................................................. 72
Hill start assist ............................... 135
HOLD function ............................... 170
Important safety notes .................. 157
Maintenance .................................. 158
Parking brake ................................ 154
Riding tips ...................................... 157
Warning lamp ................................. 258
Breakdown assistance
Where will I find...? ........................ 313
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting)................................... 35
Buttons on the steering wheel......... 209
C
California
Important notice for retail cus-
tomers and lessees .......................... 28
Calling up a malfunction
see Display messages
Calling up the climate control bar
Multimedia system ........................ 273
Calling up the climate control
menu
Multimedia system ........................ 273
Camera
see 360° camera
see Rear view camera
Car
see Vehicle
Car wash
see Care
Care
360° camera ................................. 309
Car wash ........................................ 305
Carpets .......................................... 312
Display ........................................... 310
Exhaust pipe .................................. 309
Exterior lights ................................ 308
General notes ................................ 305
Interior ........................................... 310
Matte finish ................................... 307
Paint .............................................. 307
Plastic trim .................................... 310
Power washer ................................ 306
Rear view camera .......................... 309
Roof lining ...................................... 312
Seat belt ........................................ 311
Seat cover..................................... 311
Selector lever ................................ 311
Sensors ......................................... 309
Side running board ........................ 309
Steering wheel ............................... 311
Trim pieces .................................... 311
Washing by hand ........................... 306
Wheels ........................................... 308
Windows ........................................ 308
Wiper blades .................................. 308
Wooden trim .................................. 311
Cargo compartment
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 87
Plug-in module (telescopic rods) .... 286
Cargo compartment cover
Important safety notes .................. 284
Notes/how to use ......................... 284
Cargo compartment enlargement... 281
Cargo compartment floor
Important safety notes .................. 287
Locking and unlocking ................... 288
Opening/closing ............................ 287
Stowage well (under)..................... 287
Cargo compartment plug-in mod-
ule (telescope bars).......................... 286
Cargo tie down rings......................... 283
CD
see also Digital Operator's Man-
ual .................................................. 268
CD player (on-board computer)........ 217
Center console
Lower section (Mercedes-AMG
vehicles) .......................................... 40
Upper section .................................. 38
Central locking
Locking/unlocking (SmartKey)........ 77
Change of address.............................. 29
Change of ownership.......................... 29
Changing the media source............. 216
Index7

Charge-air pressure (on-board
computer, Mercedes-AMG vehi-
cles).................................................... 223
Child
Restraint system .............................. 60
Child seat
Forward-facing restraint system ...... 63
LATCH-type (ISOFIX) child seat
anchors ............................................ 61
On the front-passenger seat ............ 62
Rearward-facing restraint system .... 63
Top Tether .......................................61
Child-proof locks
Important safety notes .................... 63
Rear doors .......................................64
Children
Special seat belt retractor ...............59
Children in the vehicle
Important safety notes .................... 59
Cigarette lighter................................ 291
Cleaning
Mirror turn signal ...........................309
Trailer tow hitch .............................310
Climate control
Control panel for 3-zone auto-
matic climate control ..................... 120
Control panel for dual-zone auto-
matic climate control ..................... 119
Controlling automatically ...............123
Cooling with air dehumidification .. 122
Cooling with air dehumidification
(multimedia system) ......................273
Defrosting the windows ................. 125
Defrosting the windshield .............. 125
ECO start/stop function ................ 122
General notes ................................ 119
Indicator lamp ................................ 123
Ionization ....................................... 128
Ionization (multimedia system) ...... 273
Notes on using the automatic cli-
mate control .................................. 121
Overview ........................................ 272
Overview of systems ......................119
Perfume atomizer .......................... 127
Perfume atomizer (multimedia
system) .......................................... 273
Problem with the rear window
defroster ........................................ 126
Problems with cooling with air
dehumidification ............................ 123
Rear control panel ......................... 120
Refrigerant ..................................... 362
Refrigerant filling capacity ............. 363
Setting the air distribution ............. 124
Setting the air vents ......................128
Setting the airflow ......................... 124
Setting the climate mode ...............123
Setting the climate mode (multi-
media system) ............................... 273
Setting the temperature ................ 123
Switching air-recirculation mode
on/off ............................................ 126
Switching on/off ........................... 122
Switching residual heat on/off ...... 126
Switching the rear window
defroster on/off ............................ 125
Switching the synchronization
function on and off ........................ 124
Synchronization function (multi-
media system) ............................... 273
Climate control settings
Multimedia system ........................ 272
Climate control system
Climate control .............................. 122
Coat hooks......................................... 286
Cockpit
Overview .......................................... 35
Code for Apps
see QR code
COMAND display
Cleaning ......................................... 310
Combination switch.......................... 110
Connecting a USB device
see also Digital Operator's Man-
ual ..................................................268
Consumption statistics (on-board
computer).......................................... 213
Controller...........................................269
Controlling a speed
see Active Distance Assist DISTRONIC
Convenience closing feature.............. 91
Convenience opening feature............ 91
Coolant (engine)
Checking the level ......................... 303
Display message ............................ 240
8Index

Occupant safety
Air bags ...........................................48
Automatic measures after an acci-
dent ................................................. 58
Belt warning .....................................48
Children in the vehicle .....................59
Important safety notes .................... 43
Introduction to the restraint sys-
tem .................................................. 43
Occupant Classification System
(OCS) ............................................... 51
PASSENGER AIR BAG indicator
lamps ............................................... 44
Pets in the vehicle ........................... 64
PRE-SAFE®(anticipatory occu-
pant protection) ............................... 57
PRE-SAFE®PLUS (anticipatory
occupant protection PLUS) .............. 58
Restraint system warning lamp ........ 44
Seat belt .......................................... 44
OCS
Conditions ....................................... 51
Faults ............................................... 54
Operation .........................................51
System self-test ............................... 53
Odometer........................................... 212
Oil
see Engine oil
On-board computer
Active Distance Assist
DISTRONIC .................................... 166
AMG menu ..................................... 223
Assistance graphic menu ............... 219
Assistance menu ........................... 220
Display messages .......................... 227
Displaying a service message ........ 304
Displays and operation .................. 208
Factory settings ............................. 223
G-Meter ......................................... 224
Head-up display ............................. 211
Important safety notes .................. 208
Instrument cluster menu ............... 222
Lights menu ................................... 222
Media menu ................................... 216
Menu overview .............................. 212
Message memory .......................... 227
Navigation menu ............................ 214
RACETIMER ................................... 225
Radio menu ................................... 216
Service menu ................................. 219
Settings menu ............................... 219
Standard display ............................ 212
Telephone menu ............................ 218
Trip menu ...................................... 212
Video DVD operation ..................... 217
Operating safety
Declaration of conformity ................ 30
Important safety notes .................... 30
Operating system
see On-board computer
Operation
Digital Operator's Manual ................ 26
Operator's Manual
Overview .......................................... 28
Vehicle equipment ........................... 28
Outside temperature display........... 209
Overhead control panel...................... 41
Override feature
Rear side windows........................... 64
P
Paddle shifters
see Steering wheel paddle shifters
Paint code number............................ 357
Paintwork (cleaning instructions)... 307
Panic alarm.......................................... 43
Parcel net........................................... 285
Parking
Important safety notes .................. 152
Parking brake ................................ 154
Parking position for the exterior
mirror on the front-passenger
side ................................................ 106
Rear view camera .......................... 182
Switching off the engine ................ 153
see Parking Assist PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see Parking Assist PARKTRONIC
see Rear view camera
Parking Assist PARKTRONIC
Deactivating/activating ................. 181
16Index

Driving system ............................... 179
Function/notes............................. 179
Important safety notes .................. 179
Problems (malfunctions) ................ 182
Sensor range ................................. 180
Warning display ............................. 181
Parking assistance
see Parking Assist PARKTRONIC
Parking brake
Applying automatically................... 154
Applying or releasing manually ...... 154
Display message ............................ 230
Electric parking brake .................... 154
Emergency braking ........................ 155
General notes ................................ 154
Releasing automatically................. 155
Warning lamp ................................. 262
Parking lamps
Switching on/off........................... 110
PASSENGER AIR BAG
Display message ............................ 237
Indicator lamps ................................ 44
Problems (malfunction) .................. 237
Perfume atomizer
Operating ....................................... 127
Problem (malfunction) ................... 128
Setting the perfume intensity
(multimedia system) ...................... 273
Vial ................................................ 127
Permanent all-wheel drive
see 4MATIC (permanent four-
wheel drive)
Pets in the vehicle............................... 64
Phone book
see also Digital Operator's Man-
ual .................................................. 268
Plastic trim (cleaning instruc-
tions).................................................. 310
Power washers.................................. 306
Power windows
see Side windows
PRE-SAFE®(anticipatory occupant
protection)
Display message ............................ 234
Operation ......................................... 57
PRE-SAFE®PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 58
Program
see Drive programs
Protection against theft
ATA (Anti-Theft Alarm system)......... 75
Immobilizer ...................................... 75
Protection of the environment
General notes .................................. 27
Pulling away
Automatic transmission ................. 134
General notes ................................ 134
Hill start assist ............................... 135
Trailer ............................................ 135
Q
QR code
Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 32
Qualified specialist workshop........... 31
Quick access for audio and tele-
phone
Changing the station/music
track .............................................. 271
R
RACE START (Mercedes-AMG vehi-
cles).................................................... 171
RACE TIMER (on-board computer,
Mercedes-AMG vehicles).................. 225
Radar sensor system
Display message ............................ 235
Radiator cover................................... 300
Radio
Selecting a station ......................... 216
Radio mode
see also Digital Operator's Man-
ual.................................................. 268
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 30
Reading lamp..................................... 113
Rear compartment
Setting the air vents ...................... 129
Setting the airflow ......................... 124
Index17

Setting the temperature ................ 123
Rear fog lamp
Display message ............................ 239
Switching on/off........................... 110
Rear seat (folding the backrest for-
wards/back)...................................... 281
Rear seat backrest
Display message ............................ 254
Rear seats
Display message ............................ 254
Rear view camera
"Reverse parking" function ............ 184
Cleaning instructions ..................... 309
Coupling up a trailer function ........ 186
Display in the multimedia system .. 183
General notes ................................ 182
Object detection (function/
notes)............................................ 186
Switching on/off........................... 183
Wide-angle function ....................... 186
Rear window defroster
Problem (malfunction) ................... 126
Switching on/off........................... 125
Rear-view mirror
Dipping (automatic) ....................... 105
Recuperation display........................ 213
Reflective safety jacket.................... 313
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 362
Refueling
Fuel gauge....................................... 36
Important safety notes .................. 150
Refueling process .......................... 151
see Fuel
Remote control
Garage door opener ....................... 295
Programming (garage door
opener) .......................................... 296
Replacing bulbs
High-beam headlamps................... 114
Important safety notes .................. 113
Installing/removing the cover
(front wheel arch) .......................... 115
Low-beam headlamps.................... 114
Overview of bulb types .................. 114
Replacing front bulbs (vehicles
with halogen headlamps) ............... 114
Turn signals (front) ......................... 115
Reporting safety defects.................... 31
Rescue card......................................... 32
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 243
Warning lamp ................................. 262
Residual heat (climate control)........ 126
Restraint system
Display message ............................ 235
Introduction ..................................... 43
Warning lamp ................................. 262
Warning lamp (function) ................... 44
Reversing feature
Side windows ................................... 90
Sliding sunroof ................................. 93
Tailgate ............................................ 85
Roadside Assistance (breakdown).... 29
Roll away protection
see HOLD function
Roller sunblind
Rear side windows......................... 290
Roof carrier........................................ 288
Roof lining and carpets (cleaning
guidelines)......................................... 312
Roof load (maximum)........................ 363
Route guidance
see also Digital Operator's Man-
ual .................................................. 268
Route guidance active...................... 214
S
Safety
Children in the vehicle ..................... 59
see Occupant safety
see Operating safety
Safety system
see Driving safety systems
SD card
Inserting/removing ........................ 276
Selecting ........................................ 217
SD memory card
see also Digital Operator's Man-
ual.................................................. 268
18Index

Search & Send
see also Digital Operator's Man-
ual .................................................. 268
Seat
Correct driver's seat position ........... 96
Seat belts
Adjusting the driver's and front-
passenger seat belt .........................47
Adjusting the height ......................... 47
center rear-compartment seat......... 47
Cleaning ......................................... 311
Correct usage .................................. 46
Fastening ......................................... 47
Important safety guidelines ............. 45
Introduction ..................................... 44
Releasing ......................................... 47
Warning lamp ................................. 257
Warning lamp (function) ................... 48
Seats
Adjusting (AMG Performance
Seat) .............................................. 100
Adjusting (electrically) ..................... 98
Adjusting the 4-way lumbar sup-
port ................................................ 100
Adjusting the head restraint ............ 98
Calling up a stored setting (mem-
ory function) .................................. 107
Cleaning the cover ......................... 311
Folding the backrest (rear com-
partment) forwards/back .............. 281
Important safety notes .................... 96
Seat heating .................................. 100
Seat heating problem .................... 101
Seat ventilation .............................. 101
Seat ventilation problem ................ 101
Storing settings (memory func-
tion) ............................................... 107
Securing a load
see Securing cargo
Securing cargo.................................. 283
Selecting a gear
see Automatic transmission
Selector lever
Cleaning ......................................... 311
see Automatic transmission
Sensors (cleaning instructions)....... 309
Service menu (on-board com-
puter).................................................. 219
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 361
Coolant (engine) ............................ 361
Engine oil ....................................... 360
Fuel ................................................ 358
Important safety notes .................. 358
Refrigerant (air-conditioning sys-
tem) ............................................... 362
Washer fluid ................................... 362
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 268
Setting the language
see also Digital Operator's Man-
ual .................................................. 268
Setting the time
see also Digital Operator's Man-
ual .................................................. 268
Settings
Factory (on-board computer) ......... 223
On-board computer ....................... 219
SETUP (on-board computer,
Mercedes-AMG vehicles).................. 224
Side impact air bag............................. 50
Side marker lamp (display mes-
sage)................................................... 239
Side running board
Cleaning ......................................... 309
Side windows
Cleaning ......................................... 308
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Important safety information ........... 89
Opening/closing .............................. 90
Problem (malfunction) ..................... 92
Resetting ......................................... 92
Reversing feature ............................. 90
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 268
Ski and snowboard bag.................... 280
Sliding sunroof
Important safety notes .................... 93
Opening/closing .............................. 93
Problem (malfunction) ..................... 94
Resetting ......................................... 94
Index19

Window curtain air bag
Display message ............................ 236
Operation ......................................... 50
Windows
see Side windows
Windshield
Defrosting ...................................... 125
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid....................... 303
Important safety notes .................. 362
Windshield wipers
Problem (malfunction) ................... 118
Replacing the wiper blades ............ 116
Switching on/off........................... 115
Winter driving
Important safety notes .................. 332
Slippery road surfaces ................... 159
Snow chains .................................. 332
Winter operation
Radiator cover ............................... 300
Summer tires ................................. 332
Winter tires
M+S tires....................................... 332
Wiper arm
Moving to a vertical position .......... 116
Wiper blades
Cleaning ......................................... 308
Important safety notes .................. 116
Replacing ....................................... 116
Without changing gears
Display message ............................ 253
Wooden trim (cleaning instruc-
tions).................................................. 311
Workshop
see Qualified specialist workshop
Index25