ESP MERCEDES-BENZ GLC 2020 Owners Manual

#
Select OnRequest ·.
Whe nth is op tion isselec tedand acar pool
lane isavailable, apr om ptappear s.Yo ucan
co ntinue touse thecur rent routeor sele cta
ro utewit hth ecar pool lane.
% Ifth eAvoid option isselect ed,then no car‐
pool lanes willbeused forth ero ute.
Select ingnotificat ions forthe rout e
Re quirement s:
R Foran audi blein dic atio nwh en appr oach‐
in gaper sonal POI:th eUSB device contains
per son alPOIs .
R The USB device iscon nectedwit hth emulti‐
media system.
R The categor yin whic hth eper sonal POI
belongs isactiv ated.
Multimedia system:
4 © 5
Navigation 5
Z
5 Advan ced5
Announc ement s #
Switc hNo Drivin gRecomm. onoroff.
No naviga tio nanno unceme ntsareissu ed
wh en thedispla ybutt onisswitc hedon. #
Toselect ana vig ation announcement :
select anoption 003Bunder theDRIVIN GREC-
OMMEN DATION categor y.
The follo wing option sar eav ailable:
R Ton eOn ly
In place ofthespok ennavig ation
announ cementyo uhear agon g.The
gon gsign alsanupco mingdr ivin gman eu‐
ve rand alsosounds during thedr iving
maneuv er.
R Reduced DrivingRecomm.
If ana vig ation announ cementis available,
yo uhear abr ief ann oun cem ent,e.g ."tur n
ri ght".
R Detailed DrivingRecomm.
If ana vig ation announc ementisavailable
and theAn nounc eSt reet Names option is
switc hedon,youhear aco mp lete
ann oun cem ent,e.g ."In 600ft (200 m)at
th eend ofthest re et tur nright intoSt a‐
tio nRo ad". #
Tohave stre et names announced during
a dr iving maneuv er:switc hon Announc e
St reet Names. #
Select Reduced DrivingRecomm. or
Det ailed Drivin gRecomm. .
The name ofthest re et intowhic hyo usho uld
tur nis ann oun ced.
% The optio ns intheDRIVIN GRECOMMEN DA-
TION categor yar eno tav ailable ineve ry
cou ntryand inallla ngua ges.
Selec tingmessag esforTRAF FIC #
Activateames sage .
The displa ybutt onisactiv ated.
The follo wing option sar eav ailable:
R Traf ficIncide nts
Tr af fic inci dents areannou nced,e.g.
ro adw orks and road bloc ks.
This funct ionisno tav ailable inall coun ‐
tr ies and languages.
R Announc eTraf ficWarn ings MBU
Xmult imed iasystem 339

&
WARNIN GRisk ofinju rydue toobject s
being stowe dincor rectl y
If obje ctsintheve hicle interior arestowe d
inc orrectly ,th ey can slide orbe throw n
ar oun dand hitvehicle occupants. Inaddi‐
tion, cupholder s,open stow agespac esand
mobi lephon ere cep tacle scanno tal wa ys
re tain all obje ctsth ey cont ain.
The reisarisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sso that they can‐
no tbe throw nar ou nd insuch situa‐
tions. #
Alw aysmak esur eth at obj ect sdo not
pr otru de from stow agespac es,lugg age
ne ts or stow agene ts. #
Close theloc kable stow agespac es
bef orest ar tin gajo ur ne y. #
Alw aysst ow and securehea vy,har d,
poin ted, shar p-edg ed,fragile orbulky
objec tsinthetrunk/ loadcompartmen t. Obser
vetheadditional information onstow ing
mobile communic ationsde vice scor rectly:
R Loa ding theve hicle (/page10 6)
Fu rther information canbeobt ained from an
aut hor ized Mercedes-Ben zCent eror at:http: //
www .mercedes-benz .com/connect. MBUX
multimedia system 36
7

%
Forolde rmobil ephone models,ent eraone
to sixt een-digit numbercodeonthemobile
phone andonthemultimedia system for
aut hor izat ion.
% Upto15 mobil ephones canbeauthor ized
on themultimedia system.
Au thor ized mobile phones arere connect ed
au tomatical ly.
% The conn ectedmobile phonecanalso be
used asBlue tooth®
audio equipme nt
(/ page40 5).
Connect ingasecond mobilephone (two
ph one mod e)
Re quirement s:
R Atleas tone mobile phoneis alr eady connec‐
te dto themultimedia system viaBlue tooth®
.
Multimedia system:
4 © 5
Phone #
Select í. #
Select Connec tNew Devic e. #
Select themobile phone. #
Select Devicename 1+Devic ename 2.
The select edmobile phoneiscon nect edto
th emultimedia system.
Fu nctions ofthemobil eph one intw oph one
mod e
Fu nctions overview Mobile
phoneinthe
fo re gr ound Mobile
phone inthe
bac kground
Fu llra ng eof func ‐
tio ns Incom
ingcallsand
mes sage s Int
erch angi ngmobi lephone s(tw ophone
mode)
Mul timedi asy stem:
4 © 5
Phone
Bo th mobil ephones aresho wnindivi duallyin
sepa rate tabs. #
Select theta bwit hth edesir edmobile
phone.
The mobile phoneintheselect edtabis the
mobil ephone inthefo re grou nd . Wi
th theexc eption oftelephon ese ttings ,th e
submenus inthete lephon emen ure lat eto
th emobile phoneinthefo re grou nd .In the
te lephon ese ttings ,se ttings canbemade for
bo th mobil ephones.
Changi ngthefun ction ofamobil eph one
Re quirement s:
R Atleas tone mobile phoneis con nectedto
th emultimedia system viaBlue tooth®
( / pag e369).
Multimedia system:
4 © 5
Phone
Ac tiv atin gafunc tion #
Select theí device manag er. #
Select agr ay symbol intheline ofamobile
phone.
The corresponding functionisactiv ated.
Deactiv atingafunction #
Select theí device manag er. 37
0
MBUX multimedia system

#
One function isactiv e:select thecolor
symbol intheline ofamobile phone.
The mobile phoneisdiscon nectedfrom the
multime diasystem. #
Severalfunct ionsareactiv e:select acolor
symbol intheline ofamobile phone.
The corresponding functionisdeactiv ated.
Re plac ingmobi lephon es
Mu ltimed iasystem:
4 © 5
Phone #
Select í. #
No author ized mobi lephone availab le:
sele ctConnect NewDevice . #
Select amobi lephone. #
Newly author ized mobi lephone :conf irm
th enumber codeonthemobile phone.
Using insing letelephone mode #
Selec tDev icename.
A ne wlyaut hor ized mobile phoneis con nec‐
te din sing letelephon emode.
If th emobile phonehasalready been author‐
ized andconnect edinsing letelephon e mode,
itis con nectedag ain insing letele‐
phon emode.
If amobile phonehas already been author‐
ized andconnectedin twophone modewith
ano ther mobile phone, itwill becon nect edin
futur ein sing letelephon emode.
Using intw oph one mod e #
Selec tDev icename 1+Dev icename 2.
A ne wlyaut hor ized mobile phoneis con nec‐
te dwit hth eselect edmobile phoneintwo
phone mode.
If th emobile phonehasalready been author‐
ized andconnect edinsing letelephon e
mode, itwill becon nectedin futur ewit hth e
select edmobile phoneintwophone mode.
If th emobile phonewaspr ev iousl ycon nec‐
te dwit hano ther mobile phone, this con nec‐
tion iscan celed. Disconnecting/d
e-authorizing amobil e
ph one
Mult imedia system:
4 © 5
Phone #
Select í. #
Select 0062intheline ofthemobile phone. #
Todisc onnect: select Disco nnect .
If ap plica ble, themobile phonewillbeaut o‐
maticall yre connect edwhe nth eve hicle is
ne xt star ted. #
Tode-author ize:sel ect Dea utho rize.
In fo rm ation onNearField Comm unication
(NFC)
NFC enabl esshor t-ra ng ewi reless datatransf er
or (re)con nection ofamobile phonewit hth e
multime diasystem.
The follo wing functionsar eav ailable without
ha vin gaut hor izedamobi lephon e:
R Trans ferring aURL oracon tact to be viewe d
in themultimedia system (see themanuf ac‐
tur er's oper ating instruction s).
R Setting uptheve hicle's Wi-Fi acce ssdata via
th esy stem settings (/page32 1). MBUX
multimedia system 37
1

#
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. Yo
umus tobse rveth eleg alrequ iremen tsforth e
cou ntryin whi chyouar ecur rentl ydr ivi ng when
op erati ng themultimedia system.
Wi th Mer cedes-Ben zLink youcan usemob ile
phon efun ction svia themultimedia system. Itis
oper ated using theto uc hsc reen orthevo ice-
opera tedcon trol system. Youcan activat eth e
vo ice- opera tedcon trol system bypressing and
holding the£ buttononthemultifunc tion
st eer ing wheel.
When usingMercedes- BenzLinkviathevo ice-
opera tedcon trol system, themultimedia system
can still be oper ated via theVo ice Cont rolSy s‐
te m (/ page266).
The Mercedes-Benz Linkcontr olbo xsupp lemen‐
ta ry equipment isrequ ired forth is. This isavaila‐
ble atan aut hor izedMer cedes-Ben zCent er. On
lyone mobile phoneatatime canbeconn ec‐
te dvia Mer cedes- BenzLink tothemultimedia
sy stem.
When amobile phoneiscon nect edwith
Mer cedes- BenzLink,onl yone additional mobile
phone canbecon nect edusing Bluetooth®
wit h
th emultimedia system when intwophone
mode.
% The Mercedes- BenzLinkcontrol bo xuses
th eAn droid oper ating system.
% The service prov ider isresponsible forth ese
apps andtheser vices andcontent conne c‐
te dto it.
No teson Mer cedes-Benz Link
If amobile phoneisused withMer cedes-B enz
Link ,USB access usingthemedia menuispossi‐
ble forth is mobile phone.
% Onlyone routeguidan cecan beact ive at a
tim e.Ifro uteguidan ceisact ive on themulti‐
media system, itis closed whenrouteguid‐
anc eis star tedon themobile phone. Connecting
Mercedes-Benz Linkwithth e
mu ltim edia system
Re quirement s:
R The vehicle iseq uipped withth eMer cedes-
Benz Linkcontrol bo x.
R The Mercedes- BenzLinkappisins talled on
th emobile phone.
R The mobile phoneisswitc hedon.
R Mer cedes- BenzLinkiscon nect edtothemul‐
timedia system viatheç USBportusing
a suit able cable (/page405).
% The firs tacti vatio nof Me rcedes-B enzLink
on themultimedia system mus tbe car ried
out when theve hicle isstatio naryfo rsaf ety
re ason s. MBU
Xmult imed iasystem 38
1

Con
trol or theSir i®
vo ice- oper ated con trol sys‐
te m. Youcan activat eth evo ice- opera tedcon trol
sy stem bypressing andholding the£ button
on themultifunc tionsteer ing wheel.
When usingApple CarPla y®
via thevo ice- oper‐
at ed con trol system, themultimedia system can
st ill be oper ated via theVo ice Cont rolSy stem
(/ page266).
Onl yone iPhone ®
at atime canbecon nect edvia
Apple CarPla y®
wit hth emultimedia system.
Also foruse ofApple CarPla y®
wit htw ophone
mode, onlyoneadditional mobilephone canbe
connect edusing Blue tooth®
wit hth emultimedia
sy stem.
The availabilit yof App leCarPla y®
ma yva ry
acc ordin gto thecount ry.
The service prov ider isresponsible forth is appli‐
cat ion and theser vices andcontent conne cted
to it.
Apple CarPla y®
is are gis tere dtra demar kof
Apple Inc. Inf
ormat iononApple CarPla y®
When Apple CarPla y®
is being used,theiPod ®
media sourceisno tav ailable forth ere spectiv e
iPhone ®
.
Onl yone routeguidan cecan beact ive at atim e.
If ro uteguidan ceisact ive on themultimedia sys‐
te m, itis closed whenrouteguidan ceisstar ted
on themobile phone.
Connecting aniPhone ®
via Apple CarPla y®
(cable)
Re quirement s:
R The current version ofyour devic e's operat‐
ing system isbeing used(seethemanuf ac‐
tur er's oper ating instruction s).
R Ther eis an Interne tcon nect ionforth efull
ra ng eof func tions forApple CarPla y®
.
R The iPho ne®
is connect edtothemultimedia
sy stem viatheUSB portç using asuit a‐
ble cable (/page405). Multimedia
system:
4 © 5
Mercedes me&Apps
5 Smart phone 5
Apple CarPlay
5 Start Apple CarPlay #
Alternativ e:Ifan Apple CarPla y®
application
is activ e(e.g. when music isbeing playedor
ro uteguidan ceisact ive), youcan callupthe
act ive applic ationusin gth e|, zor
002B application buttons (/page296).
% Contr olusing theapplication buttons canbe
switc hedonoroff(/ page38 4).
Ac cep ting/r eject ingtheda ta protection reg‐
ulat ions
Fo rth einitial star tof theapplication: amessag e
wit hth edat apr otect ion prov ision sappear s. #
Selec tAc cept &St art .
Exitin gApp leCar Play® #
Press the00E2 button. MBUX
multimedia system 383

connect
edusing Bluetoo th®
wit hth emultimedia
sy stem.
The availabilit yof An droid Autoand Android Auto
apps mayva ry acc ordin gto thecount ry.
The service prov ider isresponsible forth is appli‐
cat ion and theser vices andcontent conne cted
to it.
Inf orma tion onAndr oidAuto
If amobil ephone isused withAndr oidAuto,
USB access usingthemedia menuisno tpossi‐
ble forth is mobile phone.
Onl yone routeguidan cecan beact ive at atim e.
If ro uteguidan ceisact ive on themultimedia sys‐
te m, itis closed whenrouteguidan ceisstar ted
on themobile phone.
Connecting amobile phoneviaAndr oidAuto
(wir ed)
Re quirement s:
R The mobile phonesuppor tsAn droid Auto
fr om Andr oid5.0.
R The Andr oidAutoapp isins talled onthe
mobil ephone. R
Inorder touse thete lephon efunc tions,the
mobil ephone mustbe connect edtothemul‐
timedia system viaBlue tooth®
( / pag e369) .
If th er ewa sno prior Interne tconn ection, this
is es tablished withth euse ofthemobile
phone withAn droid Auto.
R The mobile phoneisconn ectedtothemulti‐
media system viatheUSB portç using a
suit able cable (/page405).
R Ther eis an Interne tcon nect ionforth efull
ra ng eof func tions forAndr oidAuto.
Multimedia system:
4 © 5
Mercedes me&Apps
5 Smart phone 5
Android Auto
5 Start Android Auto #
Alternativ e:Ifan Android Autoapplic ationis
act ive (e. g.when music isbein gpla yedor
ro uteguidan ceisact ive), youcan callupthe
act ive applic ationusin gth e|, zor
002B application buttons (/page296).
% Contr olusing theapplication buttons canbe
switc hedonoroff(/ page386). %
The firs tacti vatio nof Andr oid Au toon the
multime diasystem mus tbe car ried out
when theve hicle isstatio naryfo rsaf etyre a‐
son s.
Ac cep ting/r eject ingtheda ta protection reg‐
ulat ions
Fo rth einitial star tof theapplication: amessag e
wit hth edat apr otect ion prov ision sappear s. #
Selec tAc cept &St art .
Exitin gAndr oidAuto #
Press the00E2 button.
% Android Autostar ts aut omat icallywhen the
mobil ephone isconnect edwithth esy stem
using acable. IfAn droid Autowa sno tdis‐
pla yedin thefo re ground beforedisconn ect‐
ing, theapplication star ts inthebac kground
when reconnect ed.Youcan callupAndroid
Au tointhemain menu. MBUX
multimedia system 385

Callin
gup theAndr oidAutosound settings
Multimedia system:
4 © 5
Mercedes me&Apps
5 Smart phone 5
Android Auto 5
Z #
Select soundsettings.
Se tting contr olof theap plica tionbuttons
(Andr oidAuto)
Multimedia system:
4 © 5
Mercedes me&Apps
5 Smart phone 5
Android Auto 5
Z
5 General #
Toswitc hon Control viaApplication Buttons:
activ ateth edispla ybutt on. #
Toswitc hof fControl viaApplication Buttons:
deactiv ateth edispla ybutt on.
Ending AndroidAuto #
Toend theconnecti onofAndr oidAuto
(wit hcable): disconnect thecon nect ionvia
th econ nect ingcable between themobile
phone andmultimedia system. %
Mer cedes- Benzrecomme ndsdisconnecti ng
th econ nect ingcable onlywhen theve hicle
is statio nary. Tr
ansf erre dve hicl edata withAndroidAuto
and Apple CarPla y® Ov
ervie wof transf erre dve hicl edata
When using Andr oidAutoor Apple CarPla y®
,cer‐
ta in vehicle datais transf erredto themobile
phone. Thisenables youto getth ebes tout of
select edmobile phoneservices. Vehicle datais
no tdir ectl yaccessible.
The follo wing system information istransmit ted:
R Softwarere lease ofthemultimedia system
R System ID(anon ymized)
The transf erofthis dat ais used tooptimize com‐
munication between theve hicle andthemobile
phone.
To do this, and toassig nse veralve hicles tothe
mobil ephone, ave hicle identif ierisrando mly
ge ner ated . Thi
sha sno conne ctionto theve hicle identif ica‐
tion number (VIN)andisdele tedwhen themulti‐
media system isrese t(/ page326).
The follo wing drivin gst atus datais trans mitted:
R Trans miss ionposit ionengaged
R Distinction between parked, stands till,ro lling
and drivin g
R Day/n ight mode oftheins trument cluster
The transf erofthis dat ais used toalter how
con tent isdispl ayed tocor respond tothedr iving
situation .
The follo wing positiondatais transmit ted:
R Coor dinat es
R Speed
R Com pass direct ion
R Accel erati on dire ction
Thi sda ta isonl ytransf erredwhile thena vig ation
sy stem isactiv e,inorder toimprove it(e.g. soit
can continue func tioningwhen inatun nel). 386
MBUXmultim ediasystem

As
such ,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
The eme rgency callcan bemade automatical ly
( / pag e392) ormanuall y(/ page393 ).Onl y
mak eemer gency callsifyo uor other sar ein
need ofrescue.
Onl ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency
call intheeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
No tificatio nin the multi mediasy stem dis‐
pla y:
SOS NOT READY :th eignition isno ton oreCall
no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall at:ht tp :/ /www .merced es-
ben z.com /connec t_ecal l
% Ifth er eis amalfunct ionintheMer cedes-
Benz emergency callsy stem (e.g. amalfunc‐
tion withth espeak er,micr ophone, airbag,
SOS button), acor responding message appea
rsinthemultifunc tiondispla yof the
ins trumen tclus ter.
Tr igg ering anaut omat icMer cedes‑B enz
emer gency call
Re quirement s
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntlych arge d.
The Mercedes‑ Benzemer gency callsy stem trig‐
ge rs an emer gency callau tomatical lyin thefo l‐
lo wing cases :
R Afteractiv ation ofthere stra int systems such
as airbags orEmer gency Tensi oni ng Device s
af te ran accide nt.
R Afteran automatical lyinitia tedemer gency
st op byActiveEmerg encyStop Assis t.
The emer gency callha sbe en ma de:
R Avo ice con nection ismade tothe
Mer cedes‑Ben zemer gency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes‑ Benzemergency callcent er. The
Mercedes‑B enzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call.
If no conne ctioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e.
If an eme rgency callhas been initiat ed:
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator.
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
R Ifno vehicle occupant answers, an ambu‐
lance issent totheve hicle immediat ely. 392
MBUX multimedia system

Tr
igg ering ama nual Mercedes-B enzemer ‐
ge ncy call #
Touse theSOS buttonin theov erhead
contr olpa nel: press theSOS buttonatleas t
one secon dlong . #
Touse voice contr ol:use theVo ice Cont rol
Sy stem voice com mand s(/ page27 4).
Th eem erge ncy callha sbe en ma de:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-B enzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent er.
R Remain intheve hicle ifth ero ad and traf fic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent erser vice prov ider .
R Onthebasis ofthecall, theser vice prov ider
decide swhe ther itis neces saryto cal lre s‐
cue teams and/ orthepolice totheacciden t
sit e. If
no con nect ioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e.
End inganunin tentionall ytrigg ered manu al
Mer cedes-Benz emergency call #
Select 0076onthemultifunc tionsteer ing
wheel. Depressthebutt onforse veralsec‐
onds .
Data transf eroftheMer cedes- Benzemer‐
ge ncy callsystem
In theeve ntofan automatic ormanua lemer‐
ge ncy callth efo llo wing datais transmit ted, for
ex am ple:
R Vehicle's GPSposition data
R GPS position dataon thero ute(a few
(hun dred meters )be fore theinciden t)
R Direct ion oftra vel
R Vehicle identif ication number
R Vehicle drive type R
Number ofpeop lede term ined tobe inthe
ve hicle
R Whe ther Mer cedes meconnect isavailable
or not
R Whe ther theemer gency callwa sinitiat ed
manually oraut omatically
R Time oftheacciden t
R Languag ese tting onthemultimedia system
Dat atra nsmit tedis vehicle information. Foran y
qu estion sabout thecollect ion,useand shar ing
of theeCall system data,please contact MBU‐
SA 'sCus tomer Assis tance Center at800-F OR-
MER C.
Fo rCa nada ,plea secont actMBC's Customer
Assis tance Center at1-800-38 7-0100.
Cu stomer requ ests forco veredinf ormation
should besubmitt edvia thesame chann els.
Fo raccide ntclar ificatio npur poses ,th efo llo wing
measur escan betake nup toan hour afte rth e
emer gency callha sbe en initia ted:
R The current vehicle position canbecalled up. MBUX
multimedia system 393