key MERCEDES-BENZ GLC 2020 User Guide

Pr
oblems withKEYLESS-GO Pr
oblem
Possible causes/conseq uencesand0050 0050
Solutions
Yo ucan nolongerloc kor unloc kth e
ve hicle using KEYLES S-GO. Po
ssible causes are:
R The keyfun ction sha ve been deactiv ated (/ page66).
R The Smar tKey batt eryis disc hargedor near lydisc harged.
R Ther eis int erfere nce from apo we rful radio signal source.
R The Smar tKey isfaulty . #
Activateth eSmar tKey functions (/page66). #
Che ckthebatt eryusing thebatt erych ecklam pand replace ifnec essar y(/ page67 ). #
Use theemer gency keyto unlo ckorloc kth eve hicle (/page67 ). #
Have theve hicle andSmar tKey checkedat aqu alif ied spec ialistwo rkshop. Ac
tiv atin g/deac tivatin gthe automati clo ck ‐
ing featur e The
vehicle isloc kedaut omatic allywhen the
ignit ionisswitc hedonand thewheels aretur n‐
ing faster than walkin gpace. 72
Opening andclosing

#
Toactiv ate: press and hold button2 for
appr oximat elyfive seconds untilanacous tic
signal sounds. #
Todeac tivate: press and holdbu tton 1 for
appr oximat elyfive seconds untilanacous tic
signal sounds. In
thefo llo wing situat ions,th er eis adang erof
being lockedout when thefunc tion isactiv ated:
R While theve hicle isbeing tow star ted/
pushed.
R Ifth eve hicle isbeing tested on aro ller dyna‐
mome ter. Loc
king/u nlocking thedr iver' sdoor withth e
emer gency key %
Ifyo uwish toloc kth eve hicle entirelyusing
th eemer gency key,firs tpr es sth ebutt onfor
loc kin gfrom theinside whilethedr iver's
door isopen. Thenproceed toloc kth edr iv‐
er's door using theemer gency key. #
Inser tth eemer gency keyas faras itwil lgo
int oopening 1intheco ver. #
Pull and hold thedoor handle. #
Pull theco veron theemer gency keyas
st ra ight aspossible away from theve hicle
until itre leases. #
Release thedoor handle. Openin
gand closing 73

#
Tounlo ck:tur nth eemer gency keyco unt er-
clo ckwise toposition 0047. #
Toloc k:tur nth eemer gency keyclo ckwise to
position 0047. #
Carefully press theco veront oth eloc kcyli n‐
der until iteng ages and isseat edfirm ly. Car
gocom partmen t Ope
ning the tailga te &
DANG ER Risk ofexhaus tga spoisoning
Combus tionengines emitpoisonous exhaus t
ga ses suchas carbon monoxide.Exhaus t
ga ses can entertheve hicle interior ifth eta il‐
ga te isopen when theengine isrunning ,
esp ecially ifth eve hicle isin mo tion. #
Alw aysswitc hof fth eengine before
opening theta ilg ate. #
Neverdr ive wit hth eta ilg ateopen . *
NO
TEDama getotheta ilg atecaused by
obs tacle sab ove theve hicle The
tailg ateswing sre ar wa rdsand upwards
when itis opened. #
Mak esur eth at ther eis suf ficie ntspa ce
beh indand above theta ilg ate. Yo
uha ve thefo llo wing options forope ning
the tailga te: #
Pullth eta ilg atehandle. #
Vehicl eswith HANDS -FREEACCESS: Use
yo ur foot to kic kbe low thebum per
(/ page77 ).
Ve hicl eswith anEASY-PAC Ktailg ate #
Pull remo teopening switch1 forth eta il‐
ga te. 74
Opening andclosing

#
Press and hold the008B buttononthe
Smar tKey . #
Ifth eta ilg ateis unloc ked, pull theta ilg ate
handle andrelease itag ain immed iately. #
Fora ta ilg atestopped inan intermediat e
position, pullitupw ards and release itas
soon asitstar ts to open.
The tailg ateis eq uipped withan aut omat ic
obs truct ion detection functi on.Ifasol idobje ct
bl oc ks orrestricts theta ilg atedur ing automat ic
open ing,this proces swill bestopped. Theauto‐
matic obstruction detection functi onisonly an
ai d. Itis no ta su bs titu teforyo ur att entiven ess
when youar eopen ingtheta ilg ate. Closing
thetailg ate &
WARNIN GRisk ofinju ryfrom unsecu red
it ems intheve hicle
If object s,lugg ageor loads areno tsecur ed
or notsecur edsuf ficie ntly,they cou ldslip,
tip ove ror be throw nar ou nd and ther eb yhit
ve hicle occupants. Ther
eis arisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sin suc hawa yth at
th ey canno tbe thro wn around . #
Beforeth ejour ney,secur eobjects, lug‐
ga ge orloads agains tslipping ortipping
ove r. Obser
vetheno teson loadi ngtheve hicle.
To close thetailg ate, thefo llo wing options
ar eav ailab le: #
Pullth eta ilg atedo wn wardswit hth ehandle
and letit dr op intoth eloc k.
Ve hicl eswith anEASY-PAC Ktailg ate &
WARNIN GRisk ofbeco ming trap ped
du ring automatic closing oftheta ilg ate
Pa rts of thebody could become trapped dur‐
ing automatic closing oftheta ilg ate. Mor e‐
ove r,people, e.g.childr en, maybe standi ng
in theclosing area orma yent ertheclosing
ar ea dur ing theclosing process. #
Mak esur eth at nobody isin thevicin ity
of theclosing area dur ing theclosing
pr ocess.
Use oneofthefo llo wing option sto stop the
clos ingproces s:
R Press the008B buttonontheSmar tKey .
R Press orpull there mo teoper ating switch
on thedr iver's door .
R Press theclosing orloc king buttonon the
ta ilg ate.
R Pull theta ilg atehandle. #
Vehicl eswith HANDS -FREEACCESS: itis
also possibletostop theclosing process by
making akic king movement belowthere ar
bum per.
To close theta ilg ate, thefo llo wing options
ar eav ailab le: #
Pullth eta ilg atedo wn wardsslightly .Re lease
it as soon asitbegin sto clos e. Ope
ning andclosing 75

#
Swi tchon thepo we rsupp lyor theignition . #
Press remo teoper ating switch1 forth e
ta ilg ate. #
Press clos ingbutt on1 ontheta ilg ate.
Ve hicl eswith KEYLESS-GO #
Press locking button2 ontheta ilg ate.
If aSmar tKey isde tected outsid eth eve hicle,
th eta ilg atewill clos eand theve hicle willbe
loc ked. #
Press and hold the008B buttononthe
Smar tKey (wit hth eSmar tKey inthevicin ity
of theve hicle).
Ve hicl eswith HANDS -FREEACCESS #
Mak eakic kin gmo vement withyo ur foot
belo wthebum per(/ page77 ).
Au tomatic reve rsing funct ionforthe tailga te
The tailg ateis eq uipped withaut omat icobs truc‐
tion detection with reve rsing func tion.If asolid
obje ctbloc ksorrestricts theta ilg atewhen itis
aut omat icallyclos ing, theta ilg atewill automat i‐
call yopen again slight ly.Au tomatic obstruction
de tection with reve rsing func tion isonl yan aid.
It is no ta subs titutefo ryo ur att entiven ess when
yo uar eclo singth eta ilg ate. #
Dur ing theclosing process, makesur eth at
no body partsarein theclosing area. 76
Opening andclosing

&
WARNIN GRisk ofbeco ming trap ped
des pite there ve rsing func tion
The reve rsing func tion does notre act :
R Tosof t,light andthin obje cts, e.g. fin‐
ge rs.
R Overthelas t00C2 in(8 mm) oftheclosing
pat h.
In these situation sin par ticular ,th ere ve rsing
func tion cannotpr eve ntsom eone being trap ‐
pe d. #
Whe nclo sing, makesur eth at no body
par tsarein theclosing area.
If someon eis trapped:
R Press the008B buttonontheSmar tKey ,
or
R Press orpull there mo teoper ating switch
on thedr iver's door ,or
R Press theclosing orloc king buttononthe
ta ilg ate, or
R Pull theta ilg atehandle. HANDS
-FREEACCESS function Wi
th HANDS-FREE ACCES Syo ucan open ,clo se
or stop theclosing process oftheta ilg ateby
per form ing akic kin gmo vement under there ar
bum per.
The kickin gmo vement trigg ersth eopening or
closing process alternat ely. Obser
vetheno teswhen opening (/page74 )
and closing(/ page75 )th eta ilg ate.
% Twowa rning tones soundwhen thetai lgat e
is open ingorclos ing. &
WARNIN GRisk ofburnscaused byaho t
ex haus tsy stem
The vehicle exhaus tsy stem can become very
ho t.Ifyo uuse HAND S-FRE EAC CES S,you
cou ldbu rn yourself bytouc hin gth eex haus t
sy stem. #
Alw aysensur eth at youon lyma kea
kic king movement within thede tection
ra ng eof thesensor s. *
NO
TEVehicle damag edue tounin ten‐
tio nal openi ng oftheta ilg ate R
when usinganaut omat iccar wash
R when usingahigh pressur ecleaner #
Deactiv ateKEYLES S-GOormak esur e
th at theke yloc ated isat leas t10 ft Opening
andclosing 77

(3
m) away from theve hicle insuc hsit‐
uations. When
making thekic king movement, makesur e
th at your feet arefirm lyon thegr ound, other‐
wise youco uld lose your balan ce,e.g.on ice.
Obs erve thefo llo wing notes:
R The Smar tKey isbehin dth eve hicle.
R Stand atleas t12 in(30 cm) away from the
ve hicle while perform ing thekic king move‐
ment.
R Donotcome intocont actwithth ebum per
while making thekic king movement.
R Donotcar ryout thekic king movement too
slo wly.
R The kicking movement mustbe towa rdsth e
ve hicle andbackag ain. 1
Detection rang eof thesensor s
If se veralcon secut ive kic kin gmo vements are
no tsuccessfu l,wa itte nseco nds.
Sy stem limit s
The system maybe impair edorma yno tfunc tion
in thefo llo wing cases :
R The area around thesensor isdir ty,e.g. due
to road salt orsnow .
R The kicking movement ismade using apr os‐
th etic leg. The
tailg atecan open orclos eunin tentio nallyin
th efo llo wing situat ions:
R Ifaper son 'sarms orlegs aremo vingin the
sensor detection rang e, e.g .wh en polishi ng
th eve hicle orpic king upobject s.
R Ifobject sar emo vedor placed behind the
ve hicle, e.g.tensi oni ng stra ps orlugg age.
R Ifclam ping stra ps, tarp sor other coverings
ar epu lled ove rth ebum per.
R Ifapr otect ive mat withalengt hre ac hin g
ov er thetrunk silldown intoth ede tection
ra ng eof thesensor sis used.
R Ifth epr otect ive mat isno tsecur edcor rectly .
R Whe nwo rking onthetra iler hitch,tra iler sor
re ar bicy clerack s.
Deactiv ateth eke yfun ction s(/ pag e66 )or do
no tcar rytheSmar tKey about your per son in
suc hsit uatio ns. 78
Opening andclosing

Limit
ingtheopenin gang leof thetailg ate Ac
tiv atin gthe opening ang lelimit er
Yo ucan limit theopening angleof theta ilg atein
th eto phalf ofits openin gra ng eto appr ox‐
imat ely8 in (20 cm) beforeth eend position . #
Stop theopening procedur eof theta ilg ateat
th edesir edposition . #
Press and hold theclosing buttonontheta il‐
ga te unt ilyo uhear asho rtacous ticsign al.
The open ingang lelimit erwill beact ivat ed.
The tailg atewill then stop inthestor ed posi‐
tion when opened.
To open thetai lgat efull y,pull thehandle onthe
outside oftheta ilg ateag ain afte rit has stopped
aut omaticall y.
Deact ivat ing theopen inganglelim iter #
Press and hold theclosing buttonontheta il‐
ga te unt iltw osho rtacous ticsign alssoun d. Un
loc king thetailg atewit hth eemer gency
ke y #
Foldthere ar seat backres tfo rw ard. #
Remo vethecar gocom partmen tco ver
( / pag e11 3). #
Inse rtemer gency key2 into opening 1in
th etrim and push itin.
The tailg atewill beunloc ked. Side
windo ws Opening
andclosing theside windo ws &
WARNIN GRisk ofentr apment when
ope ning asid ewi ndo w
Whe nope ning asid ewi ndo w,par tsof the
body could bedraw nin or become trap pe d
be twee nth eside windo wand windo wframe. #
When opening ,mak esur eth at nobody
is touc hin gth eside windo w. #
Ifsomeone istrappe d,release thebut‐
to nimm ediate ly or pullit in order to
clos eth eside windo wag ain. &
WARNIN GRisk ofbeco ming trap ped
whe nclos ingasid ewi ndo w
Whe nclos ingasid ewi ndo w,body parts
could betrapped intheclosing area inthe
pr ocess. #
When closing,mak esur eth at no body
par tsarein theclosing area. Openin
gand closing 79

#
Ifsomeone istrappe d,release thebut‐
to nimm ediate ly or pres sth ebutt onin
or der toreopen theside windo w. &
WARNIN GRisk ofbeco ming trap ped
whe nch ildr enopera tetheside windo ws
Childr encould become trapped ifth ey oper‐
at eth eside windo ws,par ticular lywhen unat‐
te nde d. #
Activateth ech ild safetyloc kfo rth e
re ar side windows. #
When leaving theve hicle, alwaysta ke
th eSmar tKey wit hyo uand lockth e
ve hicle. #
Neverlea vechildr enunat tende din the
ve hicle. Re
quirement s:
R The powe rsupp lyor theignition isswitc hed
on. 1
Closes
2 Opens
The buttons onthedr iver's door take prece‐
denc e. #
Tostar taut omatic operation :pr ess the
0062 buttonbeyond thepoint ofresis tance
or pulland release it. #
Tointerru pt aut omatic operation :pr ess or
pul lth e0062 buttonagain.
When theve hicle isswitc hedoff,th eside win‐
do ws can continu ebei ng ope rated.
This function isavailable forar ound four min utes
or unt ila fron tdoor isopen ed.
Au tomatic reve rsing funct ionoftheside win‐
do ws
If an object blocksaside windowduring the
clos ingproces s,theside windo wwill open again
aut omaticall y.The automatic reve rsing func tion
is onl yan aid and isno ta subs titutefo ryo ur
att entiven ess . #
Dur ing theclosing process, makesur eth at
no body partsarein theclosing area. &
WARNIN GRisk ofbeco ming trap ped
des pite ther ebeing reve rsing protect ion
on theside windo w
The reve rsing func tion does notre act :
R Tosof t,light andthin obje cts, e.g. fing ers
R Dur ing rese ttin g 80
Opening andclosing

This
means that there ve rsefunc tion cann ot
pr ev ent someon efrom becomin gtrapped in
th ese situation s. #
When closing, makesur eth at no body
par tsarein theclosing area. #
Ifsomeon ebecomes trapped, press the
0062 buttontoopen theside windo w
ag ain. Con
venience opening (ventilating theve hicl e
bef orest ar ting ajour ney) &
WARNIN GRisk ofentr apment when
ope ning asid ewi ndo w
Whe nope ning asid ewi ndo w,par tsof the
body could bedraw nin or become trap pe d
be twee nth eside windo wand windo wframe. #
When opening ,mak esur eth at nobody
is touc hin gth eside windo w. #
Release thebutt onimmediat elyif
somebody becomestrapped. #
Press and hold theÜ buttononthe
Smar tKey .
The follo wing functionsar eper form ed:
R The vehicle isunloc ked
R The side windo wsareopen ed.
R The pano ramic sliding sunr oofisopened .
R The seat ventil ation ofthedr iver's seat is
switc hedon.
% Ifth ero ller sunblin dsofthepanor amicslid‐
ing sunr oofareclosed, thero ller sunblin ds
ar eopen edfirs t. #
Tointerru pt con venience opening: release
th eÜ button. #
Tocont inue convenience opening: press
and hold theÜ buttonagain. Con
venience closing (closing theve hicl e
fr om outside ) &
WARNIN GRisk ofentr apment caused by
inadv ertent con venie nce closing
Whe nth econ venie nce closing featur eis
oper ating,par tsof thebody could become
tr apped intheclosing area oftheside win‐
do wand thesliding sunroof. #
Obser vethecom pleteclos ingproce‐
du re when usingconvenie nce closing. #
Whe nclo sing, makesur eth at no body
par tsarein theclosing area. #
Press and hold theß buttononthe
Smar tKey .
The follo wing functionsar eper form ed:
R The vehicle isloc ked.
R The side windo wsareclo sed.
R The pano ramic sliding sunr oofisclosed . #
Tointerru pt con venience closing: release
th eß button. Openin
gand closing 81