ESP MERCEDES-BENZ GLC 2020 Owners Manual

In
this Oper ator's Manual, youwill find thefo l‐
lo wing symbols : &
DANG ER Dan gerdue tonotob ser ving
th ewa rning notic es
Wa rning notic es draw your att entio nto haz‐
ar ds that ma yend angeryour healt hor life, or
th ehealt hor life of other s. #
Obser vethewa rning notic es. +
ENV
IRONM ENTALNOTEEnvironme ntal
da ma gedue tofailur eto obser veenvi‐
ro nment alno tes En
vironme ntal no tesinclude information on
en vironment allyresponsible behaviororenvi‐
ro nment ally responsible disposal. #
Obser veenvironmen talno tes. *
NO
TEDama getoproper tydue tofailur e
to obser venoteson mat erial damag e No
teson mat erial damag einf orm youof
ri sk swhic hma ylead toyour vehicle being
damag ed. #
Obser venoteson mat erial damag e. %
Useful instructions orfur ther information
th at coul dbe helpf ulto you.
X In
stru ction
(007B page)Fu
rther information onato pic
Display Inf
ormation onthemultifunc tiondis‐
pla y/media display
+ Highestmenu leve l,whic his to be
select edinthemultimedia system
* Corresponding submenus, whichar e
to be select edinthemultimedia sys‐
te m
*M arks acaus e Sym
bols 5

1
Steer ing wheel gearshif tpaddles →
169
2 Comb inationswit ch →
131
3 Instrument Display →
252
4 DIRECT SELECT leve r →
167
5 Media display →
284
6 Climat econt rolsy stems →
146
7 PASSENGER AIRBAGind icat orlam p →
45
8 Control pane lfo rth eMBUX multimedia sys‐
te m →
284
9 Hazard warning light s →
132
A Glovebox →
108
B Stow agecom partment →
108
C Control kn ob forvo lume andswitc hingsound
on/ off →
284
D Swit ches theMBUX multimedia system
on/ off →
284
E ActivePa rking Assist →
234
F ESP®
→
186 G
Touc hpad →
287
H ECOstar t/ stop funct ion →
164
I Manual gearshif ting →
169
J Setstheve hicle leve l →
216
K DYNA MIC SELE CTswitc h →
166
L Start/ stop butt on →
153
M Control pan elforth eMBUX multimedia sys‐
te m (ste er ing wheel) →
253
N Adjus tsthesteer ing wheel electrically →
103
Swi tches thesteer ing wheel heateron/ off →
103
O Control pan elfor:
On-boar dcom puter →
253
Cr uise control →
198
Ac tiveDis tance AssistDIS TRONI C →
203
P Diagno stics con nection →
26
Q Open sth ehood →
421 At
aglanc e– Coc kpit 7

1
Spee dometer →
252
2 L Distance warning →
562
3 00CC Electric po we rst eer ing malfunct ion →
556
4 003E003D Turn signal lights →
131
5 Multifunction display →
256
6 Tach ome ter →
252
7 00B9 CheckEngi ne →
557
8 0028 Thisind icatorlam phas nofunction
9 Electr icpar king brak eapp lied(red) →
560
0049 USAonly
0024 Canada only
A Brak es (red) →
560
0027 USAonly
004D Canada only
B ÿ Coolanttooho t/c old →
557 C
Coolant temp eratur edispla y →
252
D 0024 Electric pa rking brak e(yello w) →
560
E 0025 ABSmalfun ction →
563
F 0075 Restra int system →
555
G 00E9 Seatbeltnotfa stened →
555
H 0057 Highbeam →
131
I 0058 Lowbeam →
130
J 00B6 Fuelreser vewit hfuel filler cap locat ion
indic ator →
557
K Fuelleve lindic ator
L 0060 Parking lam ps →
130
M 005E Rear foglam p →
131
N 0077 Tire pressur emonit or →
566
O 00BB ESP®
OFF →
563
P 00E5 ESP®
→
563 At
aglanc e– Indicat orand warning lam ps(sta nda rd) 11

1
Spee dometer →
252
2 003E003D Turn signal lights →
131
3 Multifunction display →
256
4 005E Rear foglam p →
131
5 0057 Highbeam →
131
0058 Lowbeam →
130
0060 Parking lam ps →
130
6 Tach ome ter →
252
7 ÿ Coolant tooho t/c old →
557
8 Coolant temp eratur edispla y →
252
9 L Distance warning →
562
A 00E9 Seatbeltnotfa stened →
555
B 0077 Tire pressur emonit or →
566
C Ù Electric po we rst eer ing malfunct ion →
556
D 0024 Electric pa rking brak e(yello w) →
560
E Elec tric par kingbr ak eapplied (red) →
560 0049
USAonl y
0024 Canada only
F 0075 Restra int system →
555
G Brak es (red) →
560
0027 USAonl y
004D Canada only
H 00B6 Fuelreser vewit hfuel filler cap locat ion
indic ator →
557
I Fuelleve lindic ator
J ä Suspen sionmalfun ction →
562
K 003D Electrical malfun ction →
557
L 00B9 CheckEn gine →
557
M 0028 Thisindic ator lam phas nofunc tion
N 0025 ABSmalfun ction →
563
O 00BB ESP®
OFF →
563
00E5 ESP®
→
563 At
aglanc e– Indicat orand warning lam ps(Widesc reen Coc kpit) 13

#
When driving onunpavedro ads oroff-
ro ad, regular lych eckth eve hicle under‐
side. #
Remo vetrap pe dplants orother flam‐
mable material. #
Ifth er eis damag e,con sult aqu alif ied
spec ialistwo rkshop immediat ely. *
NO
TEDama getotheve hicle In
thefo llo wing situat ions,in par ticular ,th er e
is arisk ofdamag eto theve hicle:
R The vehicle becomes grounded, e.g.ona
high curb oran unpavedro ad
R The vehicle isdriven toofa st over an
obs tacle ,e.g. acurb ,spe edbump orpot‐
hole
R Ahea vyobject strike sth eunderbody or
ch assis components
In situatio nssuc has this, thebody ,th e
und erbody ,ch assis components,wheels or
tir es coul dbe damag edwithout thedamag e
being visible. Componen tsdamag edinthis wa
ycan unexpec tedly failor ,in thecase of
an acciden t,ma yno tabsorb theloads that
ar ise asintend ed.
If th eunderbody panelingisdamag ed,flam‐
mable materials suchas lea ves, grass or
twigs cancollect between theunderbody and
th eunderbody paneling.Thesematerials may
ignit eif th ey come intocont actwith hot
par tson theex haus tsy stem. #
Have theve hicle checkedand repair ed
immediat elyat aqu alif ied spec ialist
wo rkshop.
or #
Ifdr iving safetyis im pair edwhile con‐
ti nui ng your jour ne y,pull over and stop
th eve hicle immediat elyin accor dance
wit hth etraf fic condi tions,and cont act
a qu alif ied spec ialistwo rkshop. Dec
laration ofconf ormity forwi reless vehi‐
cle comp onent s
US A:"The wireless devic es ofthis vehicle com‐
ply withPa rt15 oftheFCC Rules. Opera tionis subje
ctto thefo llo wing twocon dition s:1) These
de vice sma yno tcause harmful interfere nce, and
2) The sedevice smu stacc eptan yint erfere nce
re cei ved, includin gint erfere nce that ma ycaus e
unde sired operation .Chan gesor modif ications
no tex pressl yappr ovedby thepar tyresponsible
fo rcom pliance could void theuser's author ityto
oper ateth eeq uipment. "
Canada :"The wireless devices ofthis vehicle
com plywit hIndus try Canada license-e xemp t
RSS standar d(s).Operationis subj ecttothefo l‐
lo wing twocon dition s:(1) These device sma y
no tcause interfere nce, and(2)The sedevice s
mu stacc eptan yint erfere nce, including interfer‐
ence that ma ycaus eunde sired oper ationof the
de vice. "
US A:"W ireless chargin gsy stem formobil ede vi‐
ces (mode l:WMI2 Wireless Mobile Inte rface) :
th is de vice complies withPa rt18 oftheFCC
Ru les."
The name andaddr essofthere sponsible party
is:
peik eracus ticGmbH
Max-Planc k-St r.28-32 Gene
ralno tes 25

bac
k.Ther eis no further interaction between the
smar tphone andtheve hicle; inpar ticular ,ve hi‐
cle datais no tdir ectl yaccessible. Whichtype of
fur ther dat apr ocessin goccur sis de term ined by
th epr ov ider ofthespecif icapp used. Whichse t‐
ting syo ucan make,ifan y,depends onthespe‐
cif icapp andtheoper ating system ofyour
smar tphon e. Onlin
eser vices Wi
reless netw orkconnection
If yo ur vehicle hasawir eless networkconn ec‐
tion, itenables datato be exc hang edbetween
yo ur vehicle andadditional systems. Thewire‐
less networkcon nect ionisenabled viatheve hi‐
cle's transmission andrecep tion unitor via con‐
nect edmob ile end device s(e.g .sma rtphones).
Onlin efunc tionscan beused viathewir eless
ne tworkcon nect ion.This includes onlineserv‐
ices andapplications/ appsprov ided bytheman‐
uf actur eror other prov ider s.
Manu factu rer's services
Re garding onlin eser vice sof themanuf acturer,
th eindividual functionsar edescr ibedbythe manuf
acturerinasui table place (e.g.Operator's
Manual, websit eof themanuf acturer)along with
th ere leva nt data protect ion information .Pe r‐
sonal datama ybe used forth epr ov ision of
onlin eser vice s.Dat ais exch ang edvia asec ure
con nection,e.g .th emanuf acturer'sdesignat ed
IT systems. Personal datais collect ed,pro‐
cessed andused viathepr ov ision ofser vice s
exc lusiv elyon thebasis ofleg alper missions or
wit hpr ior con sent .
The services andfunc tions(some times subject
to afe e) can usually beactiv ated ordeactiv ated.
In some cases, this also applies totheent ire
ve hicle's dataconn ection. Thisexcludes, inpar‐
tic ular ,leg allypr escr ibed functionsand service s.
Th ird pa rty ser vice s
If it is possibl eto use onlineser vices from other
pr ov ider s,these services areth ere sponsibili ty
of thepr ov ider inqu estion andsubject tothat
pr ov ider's datapr otect ion conditions andterm s
of use. Themanuf acturerhas noinfluence on
th econ tent exc hang ed.
Fo rth is reason ,please asktheser vice prov ider
fo rinf ormation aboutthetype, extent and pur‐ po
se ofthecollect ionand useofper sonal data
when services arepr ov ided bythird par ties . MB
UX multim edia system/M ercedes me
connect If
th eve hicle iseq uipped withth eMBUX multi‐
media system orMer cedes meconnect ,addi‐
tion aldat aabout theve hicle's operation, theuse
of theve hicle incer tain situat ions,and theloca‐
tion oftheve hicle maybe com piled bythe
MBUX multimedia system orMer cedes mecon‐
nect .
Fo radd itional information, pleasereferto the
"MB UXmult imed iasystem" sectionand/or the
Mer cedes meconn ectTerm sand Conditions. Ev
ent data recor der s US
Aonl y:
This vehicle iseq uipped withan event data
re cor der (EDR ).The mainpu rpose ofan EDRis
to recor d,incer tain crash ornear crash-lik esit‐
uation s,suc has an airbag deployment orhitt ing
a ro ad obs tacle ,da ta that will assis tin unde r‐ 30
Generalno tes

st
andi nghowave hicle's systems perform ed.
The EDRis designed torecor dda ta relat ed to
ve hicle dynamics andsafetysy stems fora shor t
per iod oftime, typica lly30 seconds orless.
The EDR inthis vehicle isdesigned torecor d
su ch dat aas:
R Howvarious systems inyour vehicle were
oper ating
R Whe ther or notth edr iver and front
passeng erseat belts werebuc kled/f astened
R Howfar(if at all)th edr iver wa sdepr essing
th eaccelera torand/or brak epeda land
R Howfast theve hicle wastrave ling
This datacan help prov ide abe tter under stand‐
ing ofthecir cums tances inwh ich acci dents and
inju ries occur .NO TE: EDRdat ais recor ded by
yo ur vehicle onlyif anon- trivial crash situation
occur s;no dat ais recor ded bytheED Runder
nor mal driving conditions andnoper sonal data
(e.g. name, gende r,ag eand acciden tloc atio n)is
re cor ded .Ho wever,ot her parties, suchas law
enf orcement ,could combine EDRdatawit hth e
typ eof personally identifying dataro utin ely
acq uired dur ing acr ash inve stigation . To
read dat are cor ded byan EDR,spec ialequip‐
men tis requ ired, and access totheve hicle or
th eED Ris needed. Inaddition totheve hicle
manuf acturer,ot her parties that have thespecial
eq uipment, suchas law enf orcemen t,can read
th einf ormation byacc essi ngtheve hicle orthe
EDR.
EDR data ma ybe used incivil andcrimina lmat‐
te rs as ato ol inaccident recons tructi on,acci ‐
dent claims and vehicle safety. Since theCr ash
Dat aRe trie va l(CDR) tool that isused toextract
da ta from theED Ris comm erciall yav ailable,
Mer cedes-Ben zUS A,LLC("MBUS A")expressl y
disclaims anyand allliability arising from the
ex tracti onofthis inf ormatio nby unaut horized
Mer cedes-Ben zper son nel.
MB USAwill notshar eED Rdat awit hot her swit h‐
out thecon sent oftheve hicle owner or,if th e
ve hicle isleased, without thecon sent oftheles‐
see. Excep tion sto this repr esent ation include
re sponses tosubpoenas bylaw enf orcem ent;by
fe der al,stat eor loc algo vernment ;in connection
wit hor arising outoflitig ation invo lvin g MBUS A
or its subsidia ries and affiliat es; or,as requ ired
by law. Wa
rning: TheEDRis acom pone ntofthe
Re stra int System Module. Tamp ering with,alt er‐
ing, modifying orremo ving theED Rcom ponen t
ma yre sult inamalfunction oftheRe stra int Sys‐
te m Modu leand other systems.
St atelaws orregulations rega rding EDRs that
con flict withfe der alregulation arepr e-em pted.
This means that intheeve ntofsuch conf lict, the
fe der alregulation governs. As ofDecember
20 16 ,17 stat es have enact edlaws relatin gto
EDRs . Co
pyright Fr
ee and open- sourcesof tware In
fo rm atio non lice nsefo rfr ee and open-sou rce
sof twareused inyour vehicle canbefound on
th edat acar rier inyour vehicle document wallet
and withupdat eson thefo llo wing websit e:
htt p:// www .mercedes- benz.com/open source Gener
alno tes 31

Re
gis tere dtrademar ks R
Bluetoo th®
is are gis tere dtra demar kof Blue‐
to othSIG Inc.
R DTS™ isare gis tere dtrademar kof DT S,Inc.
R Dolb y®
and MLP ™arere gis tere dtra demar ks
of DOLB YLabor ator ies.
R Bab ySmar t™,ESP®
and PRE-S AFE®
arere g‐
is te re dtra demar ksofDaimler AG.
R HomeL ink®
is are gis tere dtra demar kof
Johnson Controls.
R iPod ®
and iTune s®
arere gis tere dtra demar ks
of Apple Inc.
R Burmes ter®
is are gis tere dtra demar kof
Bur mes terAu diosy steme GmbH.
R Micr osoft®
and Windo wsMedia ®
arere gis‐
te re dtra demar ksofMicr osoftCor poration.
R SIRIUS ®
is are gis tere dtra demar kof Sir ius
XM Radio Inc.
R HD Radio™ isare gis tere dtrademar kof iBiq‐
uity Digit alCor poration. R
Graceno te®
is are gis tere dtra demar kof
Gr aceno te,Inc .
R ZAGA TSurve y®
and relat ed brands arere gis‐
te re dtra demar ksofZag atSur vey, LL C. 32
Gener alno tes

&
WARNIN GRisk ofinju ryor deat hdue to
inc orrectl yfa stened seatbelt
If th eseat beltisno two rncor rectly ,it can‐
no tper form itsintended protect ive func tion.
In addition, anincor rectly fastened seatbelt
can also cause injuries,forex am ple, inthe
ev ent ofan acciden tor when braking or
ch ang ingdirect ion sudden ly. #
Alw aysensur eth at all vehicle occu‐
pants have their seat belts fastened
cor rectl yand aresitti ngprope rly. Alw
aysobser vetheins truction sabout thecor‐
re ct driver's seatpos ition and adjus ting the
seats (/page94 ).
In order forth ecor rectly wornseat belttopro‐
vide theint ended leve lof protect ion, eachve hi‐
cle occupant mustobser vethefo llo wing infor‐
matio n:
R The seat beltmustno tbe twis tedand must
fi t tig htly and snuglyacr oss thebody . R
The seat beltmustbe routed acr oss thecen‐
te rof theshoulder andaslow do wn across
th ehips aspossible.
R The shoulder sectionoftheseat beltshould
no tto uc hyo ur neck nor berouted und er
yo ur arm or behin dyo ur bac k.
R Avoid wearing bulk yclo thing, e.g. awint er
coat .
R Push thelap belt down asfaras possi ble
acr oss your hips andpulltight wit hth eshoul‐
der sect ionofthebelt. Neverro uteth elap
belt across your abdom en.
Pr egn ant women mustals ota ke par ticular
car ewit hth is.
R Neverro uteth eseat beltacross shar p,poin‐
te d, abr asiv eor fragile objec ts.
R Onlyone person mayuse eachseat beltat
an yone time. Infants andchildr enmus t
ne vertr ave lsitt ing onthelap ofave hicle
occupant.
R Neversecur eobjects withaseat beltifth e
seat beltisbeing usedbyone oftheve hi‐
cle's occupants. Alwaysobser vetheins truc‐ tion
sfo rloa ding theve hicle when securing
object s,lugg ageor loads (/page10 6).
Als oensu rethat no obj ect s,e.g .a cus hion ,
ar eeve rpla ced between aper son and the
seat.
The seat belts onthefo llo wing seats areeq uip‐
ped withaspec ialseatb eltretract or:
R Co-dr iver seat
R Rear seat s
Ac tivateor deacti vate thespecial seatbelt
re tract oroftheseat belt(/page55).
If ch ildr enaretrav eling intheve hicle, besur eto
obser vetheins truction sand safetyno teson
"Chi ldren intheve hicle" (/page50). 36
Occupant safety

Yo
ur feet ma yot her wise beinthedeplo y‐
ment area oftheairbag.
R Ifch ildr enaretrave ling intheve hicle,
obser vetheadditional notes(/ page50).
R Alw aysst ow and secureobj ect scor rectl y.
Objects intheve hicle interior maypr ev ent an
airbag from func tioningcorrectl y.Eac hve hicle
occupant mustalw aysmak esur eof thefo llo w‐
ing inpar ticular :
R Ther ear eno people, animals orobje cts
be tween theve hicle occupants andanair‐
bag.
R Ther ear eno object sbe tween theseat, door
and door pillar (B-pillar).
R Ther ear eno har dobjec ts,e.g. coat hangers,
hanging onthegr ab handles orcoat hooks.
R Ther ear eno accessor ypar ts,suc has mobile
na vig ation devices, mobile phones orcup
holder s,att ached totheve hicle within the
deplo yment area ofan airbag, e.g.onthe
coc kpit, onthedoor ,on theside windo wor
on theside walltrim. In
addition ,no con nectingcables, tensi oni ng
st ra ps orretainin gst ra ps mus tbe routed or
att ached totheve hicle within thedeplo y‐
ment area ofan airbag. Alwayscom plywith
th eaccessor ymanuf acturer'sinstallation
ins truct ions and, inpar ticular ,th eno teson
suit able places forins tallation .
R Ther ear eno hea vy,shar p-edg edorfra gile
obje ctsin thepoc kets of your clo thing. Store
suc hobject sin asuit able place. Limit
edprotection prov ided byairbags &
WARNIN GRisk ofinju rydue tomodif i‐
cations totheairbag cover
If yo umod ifytheco verof an airb agoraffix
object ssuc has sticke rs to it,theairbag may
no long erfunc tion correctly . #
Nevermodify theco verof an airb agand
do notaf fix obje ctstoit. The
installation locationofan airbag isident ified
by theAIRB AGsymbol (/page40). &
WARNIN GRisk ofinju ryor deat hdue to
th euse ofunsuit ableseat covers
Uns uitable seat covers can obstruct orpre‐
ve nt thedeplo yment ofair bags integr ated
int oth eseats.
Conseq uently,theair bags cannotprotect
ve hicle occupants asthey aredesig nedto
do. Inaddition, operation oftheaut omatic
fr ont passeng erair bag shut offma ybe
re strict ed. #
Yousho uld onlyuse seat covers that
ha ve been approved forth ecor respond‐
ing seats byMer cedes-Ben z. &
WARNIN GRisk ofinju rydue tomalfu nc‐
tions ofthesensor sin thedoor paneling
Sens orsto contr oltheairbags arelocat edin
th edoor s.Modif ication sor wo rknotpe r‐
fo rm ed cor rectl yto thedoor sor door panel‐
ing, aswellas damag eddoor s,can lead to
th efunc tion ofthesensor sbeing impair ed.
The airbags mightther efor eno tfunc tion
pr oper lyan ymor e. 42
Occupan tsaf ety