airbag MERCEDES-BENZ GLC 2021 Owner's Manual

Seats
Ad
jus tingthe fron tse at mec hanicall yand
el ec tric all y(w ithou tSe at Co mf ortPa ckag e) &
WARNIN GRisk ofbeco ming trap ped if
th eseats areadjus tedby childr en
Childr encould becom etrapped ifth ey adjus t
th eseats, particular lywhen unattended. #
When leaving theve hicle, alwaysta ke
th eSmar tKey wit hyo uand lockth e
ve hicle. #
Neverlea vechildr enunat tende din the
ve hicle. Yo
ucan adjustth eseats when theignition is
switc hedoff. &
WARNIN GRisk ofbeco ming trap ped
whe nad jus ting theseat
When youadj usta seat ,yo uor other vehicle
occupants couldbecome trapped, e.g.onthe
seat guide rail. #
When adjustingaseat, makesur eth at
no onehas anypar tof their body within
th esw eep oftheseat. Obser
vethesaf etyno teson "Airbags" and"Chil‐
dr en intheve hicle". &
WARNIN GRisk ofacci dent dueto the
dr iver's seat notbeing engaged
The driver's seat maymo veune xpectedl y
while drivin g.
This could caus eyo uto lose control of the
ve hicle. #
Alw aysmak esur eth at thedr iver's seat
is eng aged bef orest ar tin gth eve hicle. &
WARNIN GRisk ofacci dent dueto
adjus tingth eve hicle settin gswhile the
ve hicle isin mo tion
Yo uco uld lose contro lof theve hicle inthe
fo llo wing situat ionsinpar ticular :
R Ifyo uadj ustth edr iver's seat, thehead
re stra int ,th esteer ing wheel orthemir ror
while theve hicle isin mo tion
R Ifyo ufa sten your seat beltwhile theve hi‐
cle isin mo tion #
Beforest ar tin gth eengine: Inpar ticular ,
adjus tth edr iver's seat, head restra int ,
st eer ing wheel andmirror,and fasten
yo ur seat belt. &
WARNIN GRisk ofbeco ming trap ped if
th eseat height isadjus tedcar elessl y
If yo uadj ustth eseat height carelessly ,yo u
or other vehicle occupants couldbetrapped
and ther eb yinjur ed. Seats
andstow ing 91

Childr
eninpar ticular could acciden tally
pr ess theelectr icalseat adjus tmentbutt ons
and become trapped. #
While moving theseats, makesur eth at
han dsorother body partsdo notget
und ertheleve rasse mbly oftheseat
adjus tmentsy stem. &
WARNIN GRisk ofinju rydue tohead
re stra int sno tbeing installed orbeing
adjus tedincor rectl y
If hea dre stra int sha ve notbe en installed or
ha ve notbe en adjus tedcor rectly ,th er eis an
incr eased risk ofinjur yin thehead andneck
ar ea, e.g. intheev ent ofan acciden tor when
br aking. #
Alw aysdr ive wit hth ehead restra int s
ins talled. #
Beforedr ivin gof f,mak esur efo rev ery
ve hicle occupant that thecent erofthe
head restra int suppor tsthebac kof the
head atabout eyeleve l. Do
notint erch ang eth ehead restra int sof the
fr ont and rear seat s.Ot her wise, youwill notbe
able toadjus tth eheight andangleof thehead
re stra int scor rectl y.
Ad jus tth ehead restra int fore -and -aftpo sitio nso
th at itis as clo seasposs ibletothebac kof your
head. &
WARNIN GRisk ofinju ryor deat hdue to
an incorrect sea tpos ition
The seatbel tdoe sno tof ferth eint ended
le ve lof protect ion ifyo uha ve notmo vedth e
seat backres tto an almos tve rtical posit ion.
In par ticular ,yo uco uld slip beneathth eseat‐
belt andbecome injured. #
Adjus tth eseat proper lybef orebegin‐
ning your jour ne y. #
Alw aysensur eth at theseat backres tis
in an almos tve rtical posit ionand that
th eshoulder beltisrouted acr oss the
cent erofyour sho ulder . &
WARNIN GRisk ofinju rydue toexc es‐
siv est ra in on thegr ab handle
If yo uappl yyo ur full body weight tothegr ab
handle orpull itabr uptly, thegr ab handle
ma ybe damag edorbecome loosefrom its
anc horage. #
Use thegr ab handles onlyto stabiliz e
th eseating position ortoassis tin get‐
ting inand outof theseat. &
WARNIN GRisk ofinju ryor deat hdue to
object sunder theco- driver seat
Objec tstrapped undertheco- driver seat can
int erfere wit hth efunc tion oftheaut omatic
co- driver airbag shutoffor damag eth esy s‐
te m. #
Donotst or ean yobject sunder theco-
dr iver seat. #
When theco- driver seat isoccupied,
mak esur eth at no obj ect sar etrapped
unde rth eco- driver seat. 92
Seats andstow ing

Ther
eis arisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orabr uptch ang esin
dir ect ion. #
Alw aysst or eobject ssuc hth at they
canno tbe throw nar ou nd insuch situa‐
tions. #
Alw aysmak esur eth at obj ect sdo not
pr otru de from stor ag espaces, parcel
ne ts or stor ag ene ts. #
Close theloc kable stor ag espaces
bef orest ar tin gajo ur ne y. #
Stow and secureobj ect sth at arehea vy,
har d,poin ted, shar p-edg ed,fragile or
to olar ge inthecar gocom partmen t. Ve
hicl eswith automatic front passen gerair‐
bag shutoff:Ob jects trap pe dund erthefront
passeng erseat mayint erfere wit hth efunc tion
of theaut omatic front passeng erairbag shutoff
or damag eth esy stem. Please observetheno tes
on thefunc tion oftheaut omatic front passeng er
airbag shutoff(/ page46). &
WARNIN G‑Ri sk ofacci dent orinju ry
when usingthecup holder whilethe
ve hicle ismo ving
The cup holder cannotsecur econt ainer s
while theve hicle ismo ving.
If yo uuse acup hold erwhile theve hicle is
mo ving, thecon tainer maybe flung aroun d
and liquids maybe spill ed.The vehicle occu‐
pants maycome intocont actwithth eliq uid
and ifit is ho t,th ey cou ldbe scal ded.Yo u
cou ldbe dist ra cted from traf fic condi tions
and youma ylose contro lof theve hicle. #
Onlyuse thecup holder whentheve hi‐
cle isstatio nary. #
Onlyuse thecup holder forcont ainer s
of theright size. #
Close thecon tainer ,par ticular lyifth e
liq uid isho t. *
NO
TEDama getothecup holder When
there ar armr estis folded backth ecup
holder couldbecome damaged. #
Onlyfo ld there ar armr estbac kwhen
th ecup holder isclosed. *
NO
TEDama getothere ar armr estdue to
body weight When
folded out,there ar armr estcan be
damag edbybody weight . #
Donotsit orsuppor tyo urself onthe
re ar seat armr est. &
WARNIN GRisk ofinju rydue toan open
car gocom partment floor
If yo udr ive wit hth ecar gocom partmen tfloor
open, object scould beflung aroun dand hit
ve hicle occupants asare sult. Thereis arisk
of injur y,par ticular lyin theeve ntofsudd en
br aki ng orasu dd en chang ein dir ect ion. #
Alw aysclose thecar gocom partmen t
fl oor beforeajour ney. Sea
tsand stow ing 10
3

Switc
hingonhigh beam #
Turn thelight switc hto the0058 or0058
position . #
Push thecombin ationswitchbe yond the
point ofresis tance inthedir ect ion ofarrow
1 .
When thehigh beam isactiv ated, the0058
indicat orlam pfo rlo w bea mwil lbe dea ctiva‐
te dand replaced bythe0057 indicat orlam p
fo rhigh beam.
Swi tching offhigh beam #
Movethecombin ationswitchbac kto its
st ar tin gposit ion.
High -beamflash er #
Pull thecombin ationswitchin thedir ect ion
of arrow 3.
Tu rn signal light #
Toindicat ebr iefl y:push thecombin ation
switc hbr ief lyto thepoint ofresis tance inthe
dir ect ion ofarrow 2or4.
The corresponding turnsignal lightwillflash
th re etimes. #
Toindicat eper manentl y:push thecombi‐
nation switchbe yond thepoint ofresis tance
in thedir ect ion ofarrow 2or4.
Ve hicles withAc tiveLa ne Chang eAssi st:
R Atur nsigna lind icatoractiv ated bythe
dr iver ma ycon tinue tooper atefo rth e
dur ation ofthelane chang e.
R Ifth edr iver indicat eddirect lybef orehand
but alane chang ewa sno timmediat ely
possible ,th etur nsignal indicat orma y
activ ateaut omaticall y. Ac
tiv atin g/deac tivatin gthe hazar dwa rning
light s #
Press butt on1.
The hazar dwa rning light swill switc hon aut o‐
matic allyif:
R The airbag hasbeen deployed. Light
andvisibility 12
3

er
sma yre sult inan emerg encycallnotbeing
tr ansmitt ed.
eCal lis ast andar dfeatur ein your Mer cedes-
Ben zve hicle. Inorder tofunction asintended ,
th esy stem relies onthetransmission ofdat a
de tailed intheTr ans mittedDat asect ionthat fol‐
lo ws (/ pag e27 1).
To disable eCall,acus tomer mustvisit an
au thor ized Mercedes-B enzService depar tment
to deactiv ateth eve hicle's communication mod‐
ule.
Deactiv ationofthis mod ulepreve nts the
act ivat ion ofanyand allMer cedes mecon‐
nect services. Afterthe deactivatio nof
eC all,aut omati ceme rgency calland manua l
emer gency callwill notbe availab le.
The igniti onmus tbe swi tched onbef orean auto‐
matic emergency callcan bemade.
% eCallis acti vatedat thefa ct or y.
% eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s th
ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem. Ov
ervie wof theMer cedes- Benzemergency
call system eCall
canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
An eme rgency callcan bemade automatical ly
( / pag e269) ormanuall y(/ page27 0) Only
mak eemer gency callsifyo uor other sar ein
need ofrescue.
Onl ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency
call intheeve ntofabr ea kdo wnorasimil arsit‐
ua tio n. Mes
sageson the displa y
SOS NOT READY :th eignition isno ton oreCall
no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall at:ht tp s:// www .merced es-
ben z-mobi le.com /extra /eca ll/
% Ifth er eis amalfunct ionintheMer cedes-
Benz emergency callsy stem (e.g. afa ult with
th espeak er,micr ophone, airbag,SOSbut‐
to n), acor responding messageappea rsin
th emultifunc tiondispla yof theins trument
clus ter. Tr
igg ering anaut omat icMer cedes‑B enz
emer gency call Re
quirement s:
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntly charge d. MBUX
multimedia system 269

The
Mercedes‑B enzemer gency callsy stem trig‐
ge rs an emer gency callau tomatical lyin thefo l‐
lo wing cases :
R Afteractiv ation ofthere stra int systems such
as airbags orEmer gency Tensi oni ng Device s
af te ran accide nt
R Afteran automatical lyinit iated emer gency
st op byActiveEmerg encyStop Assis t
The emer gency callha sbe en ma de:
R Avo ice con nection ismade tothe
Mer cedes‑Ben zemer gency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes‑ Benzemergency callcent er.
The Mercedes‑B enzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call. If
no conne ctioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e.
If an eme rgency callhas been initiat ed:
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator.
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
R Ifno vehicle occupant answers, an ambu‐
lance issent totheve hicle immediat ely. Tr
igg ering ama nual Mercedes-B enzemer ‐
ge ncy call #
Touse theSOS buttonin theov erhead
contr olpa nel: press and hold theSOS but‐
to nfo rat lea stone second (/page263). #
Touse voice contr ol:use theVo ice Cont rol
Sy stem voice com mand s. The
emer gency callha sbe en ma de:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator .
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
If no con nect ioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e. 27
0
MBUX multimedia system

Wi
ndo ws
R Clean thewindo wsinside andouts idewitha
dam pclo thand withacle anin gag ent recom‐
mend edforMer cedes-Benz.
R Donotuse dryclo thsor abr asiv eor sol vent-
ba sed cleani ng agents tocle an theinside of
windo ws.
Wi per blades
R Movethewiper arms intoth ere placemen t
position (/page12 8).
R With thewiper arms folded out,clean the
wiper blades withadam pclo th.
R Donotcle an thewiper blades tooof ten.
Ex terior light ing
R Clean thelenses withawe tsp ong eand mild
cle ani ng agent, e.g.car shampoo.
R Onlyuse cleaning agents orcleaning cloths
th at aresuit able forpla stic lens es.
Sensor s
R Clean thesensor sin thefront and rear
bum perswit hasof tclo thand carsham poo
(/ page17 1). R
Whenusing apo we rwa sher ,maint ainamini‐
mum distance of11.8 in(30 cm).
Ru nning boards
R Use waterand acid-free clea ning agents.
R Donotclea nth ealuminum trim inser tof the
ru nning board with alk aline oracidi ccle anin g
ag ent ssuc has wheel cleaner s.Do notuse
acidi callo ywheel cleaner sto remo vebrak e
dus t.The aluminum trim inser tscould other‐
wise bedamag ed.
Re ar vie wcamer aand surround viewcamer a
R Open thecamer aco verwit hth emultimedia
sy stem (/ page21 8).
R Usecle an waterand asof tclo thtocle an the
came ralens .
R Donotuse apo we rwa sher .
Ta ilpip es
R Clean withaclean ingagent recomme nded
fo rMer cedes-Benz, especiallyin thewint er
and afte rwa shing theve hicle.
R Donotuse acidic cleaning agents. Tr
aile rhitc h
R Obse rveth eno teson car ein thetra iler hitch
manuf acturer'soper ating instruction s.
R Donotclean theball neckwit hapo we r
wa sher orsolv ent.
R Remo vetrace sof rust on theball, forex am‐
ple, withawir ebr ush.
R Remo vedirtwit halint- free cloth.
R Afterclea ning, lightl yoil orgrease theball
head.
% Beforeusing trailer swit hanti- torsional cou‐
pling, observethemanuf acturer'soper ating
ins truction s. No
teson car eof theint erior &
WARNIN GRisk ofinju ryfrom plastic
par tsbreakin gof faf te rth euse ofsol‐
ve nt-ba sedcarepr od ucts
Ca reand cleanin gpr oduc tscon tainin gsol‐
ve nts can causesurfaces inthecoc kpit to
become porous. When theairbags are
deplo yed, plas ticpar tsma ybr eak away. 292
Maintenanc eand care

Occupant
safety Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
0075 SRS Malfunct ionServic e
Required *T
herestra int system ismalfunct ioning(/page38). &
WARNIN GRisk ofinju rydue tomalfu nctions inthere stra int system
Com ponen tsinthere stra int system maybe activ ated unint entionally ornotdeplo yas planned inan acciden t. #
Have there stra int system checkedand repair edimmediat elyataqu alif ied spec ialistwo rkshop. 0075
Front LeftMalfunction
Service Required(exa mp le) *T
hecor responding restra int system ismalfunct ioning(/page38). &
WARNIN GRisk ofinju rydue tomalfu nctions inthere stra int system
Com ponen tsinthere stra int system maybe activ ated unint entionally ornotdeplo yas planned inan acciden t. #
Have there stra int system checkedand repair edimmediat elyataqu alif ied spec ialistwo rkshop. 0075
Left Side Curtain Airbag
Malfunction Service
Requ ired(Exam ple) *T
hecor responding windowcur tain airbag ismalfun ctionin g(/ page38). &
WARNIN GRisk ofinju ryor fata linj urydue toamalf unctionin thewindo wcur tain airbag
The windo wcur tain airbag mightbetrigg ered unin tentio nallyor might notbe trigg ered atall intheev ent ofan
acciden t. #
Have thewindo wcur tain airbag checkedand repair edimmediat elyat aqu alif ied spec ialistwo rkshop. 36
4
Displa ymessag esand warning/ indic ator lam ps

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Fron tPassenger AirbagDis-
abled SeeOperator' sMan-
ual *T
hefront passeng erairbag hasbeen disabl edeve nth ough anadult oraper son ofadult statur eis on thefront
passeng erseat. Ifadditional forc es areapplied totheseat, thewe ight thesy stem detects maybe toolow. &
WARNIN GRisk ofinju ryor fata linj urydue toadisable dfron tpasse nger airbag
If th efront passeng erairbag isdisabled, thefront passeng erairbag willnotbe deplo yedin theev ent ofan acci‐
dent andcann otper form itsintended protect ive func tion.
A per son inthefront passeng erseat could then, forex am ple, com eint ocon tact with theve hicle's interior ,
especially ifth eper son issitt ing tooclose tothecoc kpit. #
Mak esur e,bo th bef oreand during thejour ney,that thest atus ofthefront passeng erairbag iscor rect. #
Stop theve hicle immediat elyinaccor dance withth etraf fic condi tions. #
Makesur eth at no obj ect sar etrapped underth efront passeng erseat. #
Chec kth est atus oftheaut omatic front passeng erairbag actuation (/page48). #
Ifneces sary,consu ltaqu alif ied spec ialistwo rkshop immediat ely.
Front Passeng erAirb ag
Enabl edSee Operator 's
Manu al *T
hefront passeng erairbag willbeenabled whiletheve hicle isin mo tion inthefo llo wing situat ions:
R Even when ach ild, aper son ofsmaller statur eor an obj ect weighin gless than thesy stem weight thre shold is
locat edon thefront passeng erseat
R Even when thefront passeng erseat isno toccupied
The system mayde tect obje ctsorforc es that areaddin gto thewe ight applied totheseat. Displa
ymessag esand warning/ indic ator lam ps 365

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions &
WARNIN GRisk ofinju ryor deat hwhen usingach ild restra int system while thefront passeng erairbag is
enabled
If yo usec ureach ild inach ild restra int system onthefront passeng erseat andthefront passeng erairbag is
enabled, thefront passeng erairbag candeplo yin theeve ntofan acci dent.
The child could bestru ck bytheairbag. #
Ensur e,bo th bef oreand during thejour ney,that thest atus ofthefront passeng erairbag iscor rect.
NEVER useare ar wa rdfacing child restra int onaseat protect edbyan ACTIVE AIRBAGinfront ofit,DE ATHor
SERIOU SINJU RYtotheCH ILD can occur . #
Stop theve hicle immediat elyinaccor dance withth etraf fic condi tions. #
Makesur eth at no obj ect sar etrapped underth efront passeng erseat. #
Chec kth est atus ofaut omat icfron tpasse nger airbag actuatio n(/ page48) . #
Ifnec essar y,consu ltaqu alif ied spec ialistwo rkshop immediat ely.
PRE-S AFEInoperat iveSee
Operator's Manual *
The PRE‑S AFE®
funct ionsaremalfunct ioning. #
Consult aqu alif ied spec ialistwo rkshop. 366
Displa ymessag esand warning/ indic ator lam ps