MERCEDES-BENZ GLC COUPE 2017 X253 Owner's Guide

Service menu (on-board com-
puter).................................................. 214
Service message
see ASSYST PLUS
Service products
Brake fluid .....................................3 62
Coolant (engine) ............................ 362
DEF special additives ..................... 361
Engine oil ....................................... 361
Fuel ................................................ 358
Important safety notes .................. 358
Refrigerant (air-conditioning sys-
tem) ............................................... 363
Washer fluid ................................... 363
Setting the date/time format
see also Digital Operator's Man-
ual ..................................................2 63
Setting the language
see also Digital Operator's Man-
ual ..................................................2 63
Setting the time
see also Digital Operator's Man-
ual ..................................................2 63
Settings
Factory (on-board computer) ......... 218
On-board computer ....................... 215
SETUP (on-board computer,
Mercedes-AMG vehicles) .................. 219
Side impact air bag .............................4 9
Side marker lamp (display mes-
sage) ................................................... 234
Side running board
Cleaning ......................................... 309
Side windows
Cleaning ......................................... 308
Convenience closing feature ............ 90
Convenience opening feature ..........9 0
Important safety information ........... 88
Opening/closing .............................. 89
Problem (malfunction) .....................9 1
Resettin g........................................ .91
Reversin gfeature ............................ .89
SIRIUS services
see also Digit
al Operator's Man-
ual .................................................. 263
Ski and snowboard bag .................... 275Sliding sunroof
Important safety notes .................... 92
Opening/closing .............................. 92
Problem (malfunction) ..................... 93
Resetting ......................................... 93
SmartKey
Changing the battery ....................... 79
Changing the programming .............7 8
Checking the battery ...................... .79
Convenience closing feature ............ 90
Convenience opening feature .......... 90
Display message ............................ 250
Door central locking/unlocking ...... .76
Important safety notes .................... 76
KEYLESS-GO start function .............. 78
Loss .................................................8 0
Mechanical key ................................ 78
Overview .......................................... 76
Positions (ignition lock) ................. 127
Problem (malfunction) ..................... 80
Starting the engine ........................ 129
Smartphone
Starting the engine ........................ 129
SMS
see also Digital Operator's Man-
ual .................................................. 263
Snow chains ...................................... 332
Socket (12 V)
Cargo compartment ....................... 288
Center console .............................. 287
General notes ................................ 287
Rear compartment ......... ................2
88
So

und
Switching on/off ........................... 264
Special seat belt retractor .................. 58
Specialist workshop ............................ 30
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 218
Digital ............................................ 208
In the Instrument cluster ................. 35
Segments ...................................... 203
Selecting the display unit ...............2 18
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................ 70
Index19

Warning lamp ................................. 256
Standing lamps
Display message ............................2 34
Switching on/off ........................... 109
Start button
Display message ............................ 251
Start/Stop button
Key positions ................................. 128
Starting the engine ........................ 129
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 128
STEER CONTROL .................................. 74
Steering
Display message ............................ 249
Warning lamps ............................... 262
Steering Assist and Stop&Go Pilot .. 164
Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Display message ............................ 243
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 101
Adjusting (manually) ...................... 101
Button overview ............................... 36
Buttons (on-board computer) ......... 204
Cleaning ......................................... 311
EASY ENTRY/EXIT feature ............. 102
Important safety notes .................. 101
Storing settings (memory func-
tion) ............................................... 106
Steering wheel heating
Problem (malfunction) ................... 102
Switching on/off ........................... 101
Steering wheel paddle shifters ........ 140
Stop&Go Pilot and Steering Assist .. 164
Stopwatch (RACETIMER) ................... 220
Stowage areas ................................... 273
Stowage compartments
Armrest (under) ............................. 274
Center console .............................. 274
Cup holders ................................... 284
Door ............................................... 275
Eyeglasses compartment ............... 274
Glove box ....................................... 274 Important safety information ......... 273
Map pockets .................................. 275
Rear ............................................... 275
Stowage net ................................... 275
see Stowage areas
Stowage net ....................................... 275
Summer tires
In winter ........................................ 332
Sun visor ............................................ 285
Suspension settings
AIR BODY CONTROL ...................... 168
Suspe

nsion tuning
AMG sports suspension based on
AIR BODY CONTROL ...................... 169
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 219
Switching air-recirculation mode
on/off ................................................. 123
Switching on media mode
Via the device list .......................... 271
T
Tachometer ........................................ 204
Tail lamps
Display message ............................ 234
Tailgate
Display message ............................ 248
Emergency unlocking ....................... 88
HANDS-FREE ACCESS ..................... 86
Important safety notes .................... 83
Limiting the opening angle ............... 88
Obstruction detection ...................... 84
Opening dimensions ...................... 364
Opening/closing (automatically
from inside) ...................................... 87
Opening/closing (automatically
from outside) ................................... 84
Reversing feature ............................. 84
Tank content
Fuel gauge ....................................... 35
Technical data
Capacities ...................................... 358
Drawbar load (maximum) ............... 365
Information .................................... 356
Trailer loads ................................... 365
Vehicle data ................................... 364
20Index

TelephoneAccepting a call (multifunction
steering wheel) .............................. 213
Authorizing a mobile phone (con-
necting) ......................................... 270
Connecting a mobile phone (gen-
eral information) ............................ 270
Display message ............................ 249
Introduction ................................... 213
Menu (on-board computer) ............ 213
Number from the phone book ........ 213
Redialing ........................................ 214
Rejecting/ending a call ................. 213
see also Digital Operator's Man-
ual .................................................. 263
Switching between mobile
phones ........................................... 271
see Mobile phone
Temperature
Coolant (display in the instrument
cluster) .......................................... 204
Engine oil (on-board computer,
Mercedes-AMG vehicles) ............... 219
Outside temperature ...................... 204
Setting (climate control) ................ 121
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 219
Timing (RACETIMER) ......................... 220
Tire pressure
Calling up (on-board computer) ..... 337
Checking manually ........................ 336
Display message ............................ 245
Maximum ....................................... 336
Not reached (TIREFIT) .................... 318
Notes ............................................. 335
Reached (TIREFIT) .......................... 318
Recommended ............................... 333
Using the TIREFIT kit ...................... 317
Tire pressure loss warning system
General notes ................................ 336
Important safety notes .................. 336
Restarting ...................................... 337
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 339
Function/notes ............................. 337
General notes ................................ 337
Important safety notes .................. 338 Radio type approval for the tire
pressure monitor ........................... 340
Restarting
...................................... 339
W

arning lamp ................................. 261
Warning message .......................... 339
Tire pressure sensors
Display message ............................ 246
Tire-change tool kit ........................... 314
TIREFIT kit
Important safety notes .................. 316
Storage location ............................ 314
Tire pressure not reached .............. 318
Tire pressure reached .................... 318
Using ............................................. 317
Tires
Aspect ratio (definition) ................. 349
Average weight of the vehicle
occupants (definition) .................... 348
Bar (definition) ............................... 348
Changing a wheel .......................... 350
Characteristics .............................. 348
Checking ........................................ 330
Curb weight (definition) ................. 349
Definition of terms ......................... 348
Direction of rotation ...................... 350
Display message ............................ 245
Distribution of the vehicle occu-
pants (definition) ............................ 350
DOT (Department of Transporta-
tion) (definition) ............................. 348
DOT, Tire Identification Number
(TIN) ............................................... 347
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 348
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 349
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 349
Important safety notes .................. 330
Increased vehicle weight due to
optional equipment (definition) ...... 348
Information on driving .................... 330
Kilopascal (kPa) (definition) ........... 349
Labeling (overview) ........................ 345
Load bearing index (definition) ...... 350
Load index ..................................... 347
Load index (definition) ................... 349
Index21

Maximum load on a tire (defini-
tion) ............................................... 349
Maximum loaded vehicle weight
(definition) .....................................349
Maximum permissible tire pres-
sure (definition) .............................3 49
Maximum tire load ......................... 347
Maximum tire load (definition) ....... 349
MOExtended tires .......................... 332
Optional equipment weight (defi-
nition) ............................................ 350
PSI (pounds per square inch) (def-
inition) ...........................................3 49
Replacing ....................................... 350
Service life ..................................... 331
Sidewall (definition) ....................... 349
Snow chains .................................. 332
Speed rating (definition) ................ 349
Storing ...........................................3 51
Structure and characteristics
(definition) ..................................... 348
Summer tires in winter .................. 332
Temperature .................................. 344
TIN (Tire Identification Number)
(definition) ..................................... 350
Tire bead (definition) ......................3 49
Tire pressure (definition) ................ 349
Tire pressures (recommended) ...... 348
Tire size (data) ............................... 354
Tire size designation, load-bearing
capacity, speed rating .................... 345
Tire tread ....................................... 331
Tire tread (definition) ..................... 349
Total load limit (definition) ............. 350
Traction ......................................... 344
Traction (definition) ....................... 350
Tread wear ..................................... 344
Uniform Tire Quality Grading
Standards ...................................... 343
Uniform Tire Quality Grading
Standards (definition) .................... 348
Wear indicator (definition) ............. 350
Wheel and tire combination ........... 354
Wheel rim (defi nition) .................... 348
se

e Flat tire
Top Tether ............................................ 60
Topping up
DEF ................................................ 146 Touchpad
Changing the station/music
track .............................................. 266
Character suggestions ................... 265
Deleting characters ....................... 265
Entering a space ............................ 265
Entering characters ....................... 265
Gesture control .............................. 265
Handwriting recognition ................ 265
Operating the touchpad ................. 265
Overview ........................................ 265
Quick access for Audio .................. 266
Switching ....................................... 265
Switching input line ....................... 265
Tow-starting
Emergency engine starting ............ 327
Important safety notes .................. 324
Towing a trailer
Axle load, permissible .................... 365
Cleaning the trailer tow hitch ......... 310
Coupling up a trailer ...................... 199
Decoupling a trailer ....................... 201
Driving tips .................................... 198
ESP
®(Electronic Stability Pro-
gram) ............................................... 72
Important safety notes .................. 197
Installing the ball coupling ............. 199
Lights display message .................. 234
Power supply ................................. 201
Pulling away with a trailer .............. 130
Removing the ball coupling ............ 201
Trailer loads ................................... 365
Towing away
Important safety guidelines ........... 324
Installing the towing eye ................ 325
Notes for 4MATIC vehicles ............ 327
Removing the towing eye ............... 326
Transporting the vehicle ................ 326
With both axles on the ground ....... 326
Towing eye ......................................... 314
Traffic reports
see also Digital Operator's Man-
ual .................................................. 263
Traffic Sign Assist
Display message ............................ 242
Function/notes ............................. 187
Important safety notes .................. 188
Instrument cluster display ............. 188
22Index

Trailer couplingsee Towing a trailer
Trailer loads and drawbar nose-
weights ...............................................2 01
Trailer towing
Active Blind Spot Assist ................. 194
Active Lane Keeping Assist ............ 197
Blind Spot Assist ............................ 190
Permissible trailer loads and
drawbar noseweights ..................... 201
Transfer case ..................................... 143
Transmission
Display message ............................ 248
see Automatic transmission
Transmission oil
Temperature (on-board computer,
Mercedes-AMG vehicles) ...............2 19
Transmission position display ......... 137
Transporting the vehicle .................. 326
Trim pieces (cleaning instruc-
tions) ..................................................3 11
Trip computer (on-board com-
puter) ..................................................2 08
Trip odometer
Calling up ....................................... 207
Resetting (on-board computer) ...... 209
Trunk
see Cargo compartment
Trunk load (maximum) ......................364
Turn signals
Display message ............................ 234
Replacing bulbs (front) ................... 114
Switching on/off ........................... 109
Two-way radio
Frequencies ................................... 356
Installation ..................................... 356
Transmission output (maximum) .... 356
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 83
From inside the vehicle (central
unlocking button) .............................8 2USB devices
Connecting to the Media Inter-
face .............................................. .272
V
Vanity mirror (in the sun visor) ........285
Vehicle
Correct use ...................................... 30
Data acquisition ............................... 31
Display message ............................ 247
Electronics ..................................... 356
Equipment ....................................... 27
Individual settings .......................... 215
Limited Warranty .............................3 1
Loading .......................................... 340
Locking (in an emergency) ............... 83
Locking (SmartKey) .......................... 76
Lowering ........................................ 354
Maintenance .................................... 28
Operating safety .............................. 29
Operation outside the USA/
Canada ............................................ 28
Parking .......................................... 149
Parking for a long period ................ 152
Pulling away ................................... 130
Raising ........................................... 351
Reporting problems ......................... 30
Securing from rolling away ............ 351
Technical data ............................... 356
Towing away .................................. 324
Transporting .................................. 326
Unlocking (in an emergency) ........... 83
Unlocking (SmartKey) ...................... 76
Vehicle data ................................... 364
Vehicle data
Dimensions .................................... 364
Vehicle emergency locking ................ 83
Vehicle identification number
see VIN
Vehicle identification plate .............. 357
Vehicle level
AIR BODY CONTROL ...................... 168
Display message ............................ 239
Video
Operating the DVD ......................... 212
see also Digital Operator's Man-
ual .................................................. 263
Index23

VINSeat ............................................... 358
Type plate ...................................... 357
W
Warning and indicator lampsABS ................................................ 254
Air bags ......................................... 257
Brakes ........................................... 253
Coolant .......................................... 258
Distance warning ........................... 260
Engine diagnostics ......................... 258
ESP
®.............................................. 254
ESP®OFF ....................................... 256
Fuel tank ........................................ 258
General notes ................................ 251
Overview .......................................... 35
Parking brake ................................ 257
PASSENGER AIR BAG ...................... 43
Reserve fuel ................................... 258
Restraint system ............................ 257
Seat belt ........................................ 251
SPORT handling mode ................... 256
Steering ......................................... 262
Tire pressure monitor .................... 261
Warranty .............................................. 27
Washer fluid
Display message ............................ 249
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 263
Wheel and tire combinations
Tires ............................................... 354
Wheel bolt tightening torque ........... 354
Wheel chock ...................................... 351
Wheels
Changing a wheel .......................... 350
Checking ........................................ 330
Cleaning ......................................... 308
Important safety notes .................. 330
Information on driving .................... 330
Interchanging/changing ................ 350
Mounting a new wheel ................... 353
Mounting a wheel .......................... 351
Removing a wheel .......................... 353
Snow chains .................................. 332
Storing ........................................... 351 Tightening torque ........................... 354
Wheel size/tire size ....................... 354
Window curtain air bag
Display message ............................ 231
Operation ......................................... 49
Windows
see Side windows
Windshield
Defrosting ...................................... 121
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 304
Important safety notes .................. 363
Windshield wipers
Problem (malfunction) ................... 117
Replacing the wiper blades ............ 115
Switching on/off ........................... 114
Winter driving
Important sa fety note
s .................. 332
Slippery road surfaces ................... 156
Snow chains .................................. 332
Winter operation
Radiator cover ............................... 301
Summer tires ................................. 332
Winter tires
M+S tires ....................................... 332
Wiper blades
Cleaning ......................................... 309
Important safety notes .................. 115
Replacing ....................................... 115
Without changing gears
Display message ............................ 248
Wooden trim (cleaning instruc-
tions) .................................................. 311
Workshop
see Qualified specialist workshop
24Index

Introduction
The printedOperator's Manual provide sinfor-
mation about th esaf eoperation of your vehicle.
The Digital Operator's Manual provide scompre-
hensiv eand specifically adapted information on
your vehicle's equipmen tand multimedia sys-
tem. You can call up th eDigital Operator's Man -
ual via th emultimedia system.
iYou will no tincur any cost swhen calling up
th eDigital Operator's Manual. The Digital
Operator's Manual works without connecting
to th eInternet .
Ther eare three ways to access th etopic sof th e
Digital Operator's Manual:
RVisua lsearch
The visual search allows you to explor eyour
vehicl e"virtually". Starting from either th e
vehicl eexterio rvie wor interio rview, you can
access man yof th edifferen ttopic scovered
by th eDigital Operator's Manual. To access
th evehicl einterio rsection ,select th e"Vehi-
cle interior" view.
RKeywor dsearch
The keyword search allows you to search for a
keyword by enterin gcharacters.
RContent s
You can select individual section sin th econ-
tents.
iThe Digital Operator's Manual is deactiva-
te dfor safet yreason swhile driving .
Operation
Calling up the Digital Operator's Man-
ual
XPress theØ buttonon th ecenter console.
The overview relating to th evehicl eappears.
XSelec tth e"Operator's Manual" men uitem by
turnin g3 or pressin g7 thecontroller.
XConfir m7 themessage about th ewarning
and safet ynotes.
The basic men ufor th eDigital Operator's
Manual appears.
Operating the Digital Operator's Man-
ual
General notes
Pleas eobserv eth einformation about th eoper -
ation of th econtroller (Ypage 264).
Content pages
The conten tpages can be accessed by mean sof
a visual search , akeyword search or usin gth e
contents .
XTo scroll forward/back :tur n3 thecon-
troller .
XTo displa yin full-screen or animation: slide
8 thecontroller to th elef t:.
XTo select information tex tor sav ebook -
marks: slide9 thecontroller to th e
right ;.
XTo select alink :slide 6thecontroller
downwards =.
XTo exitacontent page: select the%
symbol ?.
XTo call up th ebasic men uof th eDigital
Operator's Manual: selectÞsymbol A.
XTo switch functions to th emultimedi a
system using th ebutton son th ecenter
console: press the$, %,ÕorØ
button.
The selected men uappears. The Digital Oper -
ator's Manual remain sopen in th eback-
ground .
Digital Operator's Manual25

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the Operator's Manual requires you to
dispose of materials, first try to regenerate or re-
use them. Observe the relevant environmental
rules and regulations when disposing of materi-
als. In this way you will help to protect the envi-
ronment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
26Genuine Mercedes-Benz parts
Introduction

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 357).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Bear in mind
that your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the substantial defect or malfunction can result in death or serious injuries for the
Service and vehicle operation27
Introduction
Z

vehicle occupants while driving and this
defect has already been repaired at least
twice and Mercedes-Benz, LLC has been
informed in writing of the necessity of a
repair.
(2) the defect or malfunction, though less seri- ous than (1) above, has already been
repaired at least four times and Mercedes-
Benz has been informed in writing of the
necessity of a repair.
(3) the vehicle cannot be used for longer than 30 calendar days because of repair work
resulting from this or other substantial
defects or malfunctions.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
3 Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
Always bring the Maintenance Booklet with you when taking the vehicle to an authorized
Mercedes-Benz Center. Your customer service
advisor will enter every service into your Main-
tenance Booklet on your behalf.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100(Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet.
Change of address or change of own-
ership
In the event of a change of address, please sendus the "Notification of Address Change" in the Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
When you are abroad with your vehicle, observe
the following points:
RService facilities or replacement parts may
not be readily available.
RLead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
28Service and vehicle operation
Introduction