navigation system MERCEDES-BENZ GLC COUPE 2018 COMAND Manual

Carrying out a manual update
You can carry out the update yourself.
The update process may take some time (up to
45 minutes), depending on the size of the digital
map. The update will be completed more quickly if the vehicle is stationary. If you begin the
update while the vehicle is stationary and the
starter battery has insufficient power, the mul-
timedia system may switch off automatically.
This protects the battery. In order to prevent
this, a suitable power supply to the vehicle must
be maintained.
Functions in the Navigation menu
Calling up the navigation system
menu
XTo switch to navigation mode: press the
ß button.
XTo show the menu: slide5the controller.
Navi
is highlighted in the main function bar.
XPress the controller.
The navigation menu appears.
XTurn the controller.
The functions are displayed one after another.
XTo switch to the map, turn the controller until
Navigationappears and press the control-
ler.
Calling up the online map display
Requirement for online map display (USA):
mbrace must be activated for Internet access
(
Ypage 119).
Requirement for the online map display (Can-
ada): a mobile phone is connected to the multi-
media system via Bluetooth
®(Ypage 91) or
USB (Ypage 152).
XCall up the navigation menu (Ypage 86).
XTurn the controller until Online Map Dis‐playis brought to the front.
XPress the controller.
The online connection is established. Once
the connection is established, the Google
Maps™ map shows the vicinity of the current
vehicle position.
iAlternatively you can call up this function
using the touchpad (Ypage 23).
XTo exit the online map display: press the %
button.
Calling up the compass display
XCall up the navigation menu (Ypage 86).
XTurn the controller until Compassis brought to
the front.
XPress the controller.
The compass display provides the following
information:
RThe current direction of travel with bearing
(360 degree format) and compass direction
RLongitude and latitude coordinates in
degrees, minutes and seconds
RHeight (rounded off) above sea level
RNumber of GPS satellites from which a sig- nal can be received
iAlternatively you can call up this function
using the touchpad (Ypage 23).
XTo exit the compass display: press the %
button.
Drive information
86Functions in the Navigation menu
Navigation

XCallup the navigation menu (Ypage 86).
XTurn the controller unt ilDriveInformationis brought to the front.
XPress the controller.
The Starting Drive Information.
Please Wait...message appears.
You willthen see maps with the current veh i-
cle position and the vicinity of the destination
in diff erent scales, these are automatically
displ ayed one after another.
If mbrace isactivated for Internet access
(
Ypage 119), additional information can be
displ ayed, e.g. weather at the destination.
iAlternatively you can call up th isfunction
using the touchpad (Ypage 23).
XTo exit DriveInformation: press the controller.
XPress the %button.
Route flight
XCallup the navigation menu (Ypage 86).
XTurn the controller unt ilRoute Flightis
brought to the front.
XPress the controller.
iAlternatively you can call up this function
using the touchpad (Ypage 23 ).
XSelectÌ.
The route will beflown along from a helicopter
perspective.
XTo stop route flight:selectË.
XTo exit theroute flight: press the controller.
XPress the %button.
Info on navigation
XCall up the navigation menu (Ypage 86).
XTurn the controller until Info on Naviga‐tionisbrought to the front.
XPress the controller.
The Digital Operator's Manual is opened at
the section on navigation.
iAlternatively you can call up this function
using the touchpad (Ypage 23 ).
Problems with the navigation system
ProblemPossible causes/consequences and MSolutions
The multimedia system
does not resume route
guidance after the jour-
ney has been interrup-
te d.Route guidance iscanceled if you interrupt the journey for more than
two hours.
"In terrupting the journey" refers to stopping the vehicle.
"Con tinuing route guidance" refers to switching the multimedia sys-
tem back on and driving on.
XContinue route guidance (Ypage 73).
Problems with the navigation system87
Navigation
Z

ProblemPossible causes/consequences andMSolutions
The multimedia system
is unable to determine
the vehicle's position.The multimedia system must identify the vehicle’s position again after
it has been transported.
Example:
RAfter transporting the vehicle by ferry
RAfter transporting the vehicle by motorail
XStart the vehicle and pull away.
The multimedia system calculates the vehicle's position. Depending
on the driving situation, this may take some time.
Route guidance may be restricted during the determination of the
vehicle's position.
When positioning is complete, route guidance is resumed with nav-
igation announcements and route guidance displays.
ProblemPossible causes/consequences andMSolutions
TheNavigationUnavailable Pleaserefer to the Opera‐tor's Manual.mes-
sage appears.
The multimedia system has an integrated hard drive on which the
digital map is stored.
To protect the integrated hard drive against damage, the multimedia
system deactivates it at very high and low temperatures. The naviga-
tion system will then be temporarily unavailable.
XLet the vehicle and the multimedia system heat up or cool down to a normal temperature.
XTo hide the message: switch the multimedia system off and then
on again.
ProblemPossible causes/consequences and MSolutions
A message informs you
that the data medium
containing the digital
map is incompatible with
the vehicle software.The data medium containing the digital map cannot be used for the
update.
XTo confirm the message: press the controller.
XRemove the data medium.
XHave the system database checked at an authorized Mercedes-
Benz Center.
ProblemPossible causes/consequences andMSolutions
The map software
update has failed.The data medium is dirty.
XClean the data medium.
XRestart the update.
The data medium is scratched.
XConsult an authorized Mercedes-Benz Center.
88Problems with the navigation system
Navigation

ProblemPossible causes/consequences andMSolutions
There is overheating due to excessive temperatures in the vehicle
interior.
XWait until the vehicle interior has cooled down.
XRestart the update.
The multimedia system's integral hard disk has been physically dam-
aged.
XConsult an authorized Mercedes-Benz Center.
ProblemPossible causes/consequences andMSolutions
The multimedia system
asks for an activation
code during the map
update.The digital map is secured with an activation code.
XConsult an authorized Mercedes-Benz Center.
Problems with the navigation system89
Navigation
Z

Addressbook
Introduction
Always pay attention to traffic conditions.
Familiariz eyourself wit hth eaddress book func-
tion sbefore beginning your journey.
You can use th emultimedia system when th e
road and traffic condition spermit .You could
otherwise become involved in an acciden tin
whic hyou or other scould be injured .
The address book displays all th econtact sfrom
th evarious source s(mobile phone ,memory
card, US Bdevice ,th ephone book of th emulti-
media system, navigation).
You can use th econtact sto mak etelephon e
calls, navigat eand to writ emessages.
If amobile phone is connecte dto th emultimedia
system and automatic calling up is activated
(
Ypage 107), th emobile phone's contact sare
displayed in th eaddress book .If you disconnect
th emobile phone from th emultimedia system,
these contact sare no longer displayed in th e
address book .
When you import ,save, edit or add contacts,
they will be saved in th emultimedia system.
These contact swill remain available eve nwhen
you connec tth emultimedia system to adiffer -
en tmobile phone .You can vie wthese contact s
eve nwithout amobile phone .
iThe address book can store atotal of 5,000
contacts:
R2000 entries are reserved for permanentl y
s
aved contact s
R3000 entries are reserved for contact sthat
you can load from th emobile phone
iBefor eselling your vehicle, delete th econ-
tacts saved in th emultimedia system usin g
th ereset function (
Ypage 42).
Calling up the address book
XTo call up thetelephon emenu: press th e
% button.
XTo display th emain function bar: slid e5 the
controller .
XTo selectPhone:tur nand press th econtroller .
XTo select AddressBoo k:tur nand press th e
controller .
XTo browse in th eaddress book :tur nth econ-
troller .
An address book entr ycan also include apic -
ture. This is shown to th elef tof th eaddress
data. Address book entries wit hpictures can
only be created by importing vCards (vc f
files). Further information on importing
vCards (
Ypage 108). The qualit yof th epic -
tur edepend son th epicture's resolution .
Searching for a contact
Using the cha racter bar
XCall up th eaddress book (Ypage 103).
XTo switch to th emen ubar: slid e6 thecon-
troller .
XTo select Search:tur nand press th econtrol -
ler .
XTo select characters: tur nth econtroller and
press to confirm .
The first contact wit hth eselected first char-
acter is highlighte din th ephone book .If there
are similar contacts, th enext differen tchar-
acter is shown. Fo rexample, wit hcontact s
suc has Jan a
and John,th ebeginning sof th e
names are identical. The next differen tchar-
acter A
andOare offere dfor selection .
Address book103
Telephone
Z

XSelect the characters of the contact you are
searching for one by one, pressing and con-
firming with the controller each time.
XTo complete the search: slide5the con-
troller repeatedly until the character bar dis-
appears.
or
XTo select ¬: turn and press the controller.
The contacts in the address book are dis-
played.
XTo select a contact: turn and press the con-
troller.
Information about character entry (
Ypage 29).
Using the touchpad
XCall up the address book (Ypage 103).
XTo switch to the menu bar: glide down.
XSelect Search.
XDraw the letter on the touchpad surface.
The first contact with the selected first char-
acter is highlighted in the address book.
Further information on handwriting recogni-
tion on the touchpad (
Ypage 25).
XDraw additional letters on the touchpad sur-
face one after another.
XTo complete the search and return to the
phone book: press the touchpad.
XTo select and call the contact: glide up or
down and press.
Adding a new contact
You can enter address data directly into the
address book. If you store telephone numbers in
the phone book of the multimedia system, these
are also saved in the address book. If you store
a navigation destination, the multimedia system
creates an address book entry that includes the
complete navigable address data.
XCall up the address book (Ypage 103).
XTo switch to the menu bar: slide 6the con-
troller.
XTo select New: turn and press the controller.
The surname and first name input lines are
displayed.
XEnter characters using the controller
(Ypage 29) or the touchpad (Ypage 25).
XTo save the surname and first name: select
¬.
The details for the contact are displayed.
XTo add a desired entry (e.g. Add E-MailAddress): turn and press the controller.
Depending on the type of entry, the corre-
sponding input menu appears.
XEnter characters using the controller
(Ypage 29) or the touchpad (Ypage 25).
XTo finish and save an entry: select ¬.
Displaying contact details
XCall up the address book (Ypage 103).
XTo select a contact: turn and press the con-
troller.
The details for the contact are displayed.
The entries can be categorized as follows:
\ Business details
6 Home details
iAn address book entry can contain the fol-
lowing information:
Rname
Rfirst name
Rcompany
Rup to five telephone numbers
Rtwo email addresses
RInternet address
Rtwo addresses
Rtwo navigation addresses (transferred from
navigation(Ypage 57))
Rgeo-coordinates
104Address book
Telephone

Received vCards are identifiedby th e®
symbol in th eaddress book .
iIf you switch to another main function ,e.g.
navigation ,while receiving vCards, th erecep-
tion of vCards will be terminated.
Deleting imported contacts
XTo chang eto th emen ubar when in th e
address book or th etelephon emenu: slid e
6 thecontroller .
XTo select Options:tur nand press th econ-
troller .
XTo select Delete Contacts:tur nand press
th econtroller .
XSelecton eof th efollowin goptions:
RInternal Contacts
RImported fro mStorag eDevice
RImported fro mBluetooth Device s
RDownloadedfro mPhone
Turn and press th econtroller .
XTo select Yes:tur nand press th econtroller .
The contact sare deleted.
Closing the address book
XPress th e% buttonon eor mor etimes .
Call lists
Introduction
If your mobile phon esupport sth ePBAP Blue -
toot h®profile ,th ecall list sfrom th emobile
phon eare displayed in th emultimedia system.
When connecting th emobile phone, you may
hav eto confirm th econnection for th ePBAP
Bluetoot h
®profile.
If your mobile phon edoes no tsupport th ePBAP
Bluetoot h
®profile,th emultimedia system gen -
erates it sown call lists. These are no tth esam e
as th ecall list sin your mobile phone.
The call list soption is no tavailable unless a
mobile phon eis connecte dto th emultimedia
system.
If th econtact for an incoming call is no tsaved in
th eaddress book ,you can use th ecall list to
sav eth etelephon enumber .You can sav ethis telephon
enumber as ane wcontact in th e
address book or add it to an existing contact
(
Ypage 110).
iIf you connec t adifferen tmobile phon eto
th emultimedia system, th ecall list sfrom th e
ne wmobile phon eare displayed.
Opening the call list and selecting an
entry
Example: list of selected phone number s
:
Dat eand time (if available)
;Telephon enumber of th ehighlighte dentr y
and symbols (if assigned)
XTo call up th etelephon emenu: press th e
% button.
XTo switch to th emen ubar: slid e6 thecon-
troller .
XTo select CallLists:tur nand press th e
controller .
XTo selectCallsReceivedorCallsDialed:
tur nand press th econtroller .
The relevan tlist is displayed.
XTo select an entr yand mak e acall:tur nand
press th econtroller .
Closin gth ecall list
XTo select &to th elef tof th elist :slid e8
th econtroller and press to confirm .
or
XPress th e% button.
The list is closed.
Displaying details from a list entry
Abbreviated list entries can also be shown in full.
Call lists109
Telephone
Z

Door-to-door navigation
Mercedes-Benz Companion
The Mercedes-BenzCompanion app is available
in th eUSA.
Mercedes-Ben zCompanion enable sdoor-to -
doo rnavigation .
Door-to-doo rnavigation means :
RThe currentdestination is transferred from
th evehicle' smultimedia syste mto an exter-
nal devic e(mobile phone or smartwatch).
Thi senable syou to continue navigatin gto a
destination whic his in apedestrian zone ,fo r
example.
RConversely, adestination can be selecte don
th eexternal devic eand transferred to th e
vehicle' smultimedia system.
Other functions:
RNavigatin gto th evehicle' slocation
RDisplayin gvarious information about th evehi-
cl e
Mor einformation on suitable mobile phones:
http://www.mercedes-benz.com/connec t
Further information on Mercedes-Ben zCom -
panion (se eAp pStor edescription).
Web browser
Calling up awebsite
Function restrictions
Internet page scanno tbe shown whil eth evehi-
cl e is in motion .
Enteringaweb address
XCall up Internet function s (Ypage 123).
XTo selectwww:turn and press th econtroller .
An input men ufo rth eweb address is dis -
played.
XEnte rcharacters usin gth econtroller or th e
number keypad.
XTo finish entr yand cal lup awebsite: selec t
¬.
Selecting aweb address from th elist
XWhe nth echaracte rbar is displayed, slid e
5 thecontroller .
XTo selectth edesire dweb address :turn and
press th econtroller .
The web address can still be changed as
desired.
XTo cal lup awebsite: selec t¬.
The websit eis called up.
Navigating th ewebsite
StepResult
XTur nth econtroller .Navigates from on e
selectable item (e.g.
link, text field or
menu) to th enext and
highlight sth erespec -
tive elemen ton th e
website.
Slidin gth econtroller :
XLeftor right 1
XUp or down 4
XDiagonally2
Moves thepointe ron
th epage .
XPress th econtrol-
ler .Opens th eselecte d
item.
XPress %.Calls up th emenu.
124Web browser
Online and Internet functions

Activating media using the device list
XIn media mode, slide6 thecontroller .
The media men ubar is shown.
XTo select Devices:tur nand press th econ-
troller .
The available media source swill be shown.
The #dot indicates th ecurren tsetting .
XSelectth emedia source .
If th emedia source contain smusic or video
files, these will be played .The corresponding
media men uis shown.
Switching onautomatically
Afte rinserting aCD or DVD, th ecorresponding
media mod eis automatically switched on by th e
multimedia system.
If playable music file sare found, they will be
played by th emultimedia system.
If amedia playbac kfunction is already switched
on in th emultimedia system, this will be inter-
rupted and th eCD or DV Dmod emen uwill
appear .If another function ,suc has navigation ,
is bein goperated, th emedia men udoes no t
change. Only th emusic from th elast inserted
CD or DV Dwill be played .
Audio/video mode
Import ant safety notes
GWARNIN G
The CD/DV Ddrive is aclas s 1laser product.
If you open th ehousing of th eCD/DV Ddrive,
there is aris kof exposure to invisible laser
radiation .This laser radiation could damag e
your retina .There is aris kof injury.
Never open th ehousing .Always hav emain -
tenance and repair wor kcarrie dout at aquali-
fie dspecialis tworkshop .
GWARNING
If you handle adisc while driving, you may be
distracte dfrom th etraffic situation .You could
also lose control of th evehicle. There is aris k
of an accident.
Only handle adisc when th evehicl eis sta-
tionary.
Bear in min dthat at aspee dof only 30 mph
(approximately 50 km/h), th evehicl ecover s a
distanc eof 44 ft (approximately 14 m)per sec-
ond.
Notes on audio/video mode
Permissible data carriers
RCD audio, CD-R and CD-RW
RDVD-R, DVD-V and DVD-RW
RSD card
RUSB storage device
Permissible file systems
RISO 9660/Joliet standard for CDs
RUDF for video DVDs
RFAT16, FAT32, exFAT and NTFS for SD card
and USB storage media
Multisession CDs
For multisession CDs, the content of the first
session determines how the multimedia system
processes the CD. The multimedia system plays
only one CD session and gives priority to CD
sessions with audio files.
File structure of a data carrier
When you create a disc with compressed music files, the tracks can be organized in folders. A
folder may also contain subfolders. The disc
may contain no more than eight directory levels.
Files beyond the eighth level will not be recog-
nized by the system.
iThe multimedia system supports data carri-
ers with up to 50,000 files.
In the case of a data carrier with more than
64 GB of stored data, only files in folders with the following names are supported: Music,
Pictures, Video.
Track and file names
When you create a disc with compressed music
files, you can assign names to the tracks and
folders.
138Audio/video mode
Media

Playback problems may occur when playing
copied discs.
There may be playback problems if you play CDs
that you have copied yourself with a storage
capacity of more than 700 MB.
iThe multimedia system is able to play back
audio CDs in multichannel audio format.
Menu overview
:Main function bar
;Media menu bar
=Track display on the disc
?Track number and number of tracks in the
track list
AArtist and album
BNumerical time display
CGraphic time display
DCover view (if available)
Inserting and removing a disc from
the single CD/DVD drive
Before inserting or removing a CD or DVD,
ensure that the cup holder is empty.
Inserting
XPress the þbutton on the single drive.
If there is a disc already inserted, it will be
ejected.
XInsert a disc into the disc slot with the printed
side facing up.
The drive closes and the disc is played.
If the CD or DVD is started in media mode, the
corresponding media menu is shown. If the
CD or DVD is started from another application
(e.g. navigation), the display will not change.
iThe drive may not be able to play discs with
copy protection. Removing
XPress the
þbutton.
The drive ejects the disc.
XRemove the ejected disc from the slot.
If you do not take the disc out of the slot, it is
drawn in again automatically after a short
while.
Inserting and removing an SD card
Important safety notes
GWARNING
SD cards are small parts. They can be swal-
lowed and cause choking. This poses an
increased risk of injury or even fatal injury.
Keep the SD card out of the reach of children. If a SD card is swallowed, seek medical atten-
tion immediately.
!If you are no longer using the SD card, you
should remove it and store it outside the vehi-
cle. High temperatures can damage the card.
The multimedia system supports the following
memory cards:
RSD cards ( SecureDigital)
RSDHC cards (Secure DigitalHighCapacity)
RSDXC cards (Secure Digital eXtendedCapac-
ity)
Inserting an SD card
XInsert the SD card into the SD card slot until
the SD card engages. The side with the con-
tacts must face down.
XSelect the media source (Ypage 137).
If MemoryCardhas been selected as a media
source, the medium is played and the files are
loaded in the background. If there are no sup-
ported audio or video files, you will see a mes-
sage to this effect.
Removing an SD card
XPress the SD card.
The SD card is ejected.
XRemove the SD card.
140Audio/video mode
Media