engine MERCEDES-BENZ GLC COUPE 2018 Repair Manual

General notes
:ECO start/stop display
The ECO start/stop function is activated when-
ever you start the engine using the SmartKey or
the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the è
ECO symbol is shown in the multifunction dis-
play.
Mercedes-AMG GLC 63 4MATIC+/GLC 63 S
4MATIC+: the ECO start/stop function is auto-
matically switched on only in drive program C.
Automatic engine switch-off
If the vehicle is braked to a standstill with the
transmission in hori, the ECO start/stop
function switches off the engine automatically.
The ECO start/stop function is operational
when:
Rthe indicator lamp in the ECO button is lit
green
Rthe outside temperature and the atmospheric
air pressure is within the range that is suitable
for the system
Rthe engine is at normal operating temperature
Rthe set temperature for the vehicle interior
has been reached
Rthe battery is sufficiently charged
Rthe system detects that the windshield is not
fogged up when the air-conditioning system is switched on
Rthe hood is closed
Rthe driver's door is closed and the driver's
seat belt is fastened
All of the vehicle's systems remain active when
the engine is stopped automatically.
The HOLD function can also be activated if the
engine has been switched off automatically. It is
then not necessary to continue applying the
brakes during the automatic stop phase. When
you depress the accelerator pedal, the engine starts automatically and the braking effect of
the HOLD function is deactivated.
Mercedes-AMG GLC 63 4MATIC+/GLC 63 S
4MATIC+:
the number of consecutive auto-
matic engine stops is unlimited.
All other models: automatic engine switch-off
can take place a maximum of four times in a row
(initial switch-off, then three subsequent switch-
offs).
Automatic engine start
The engine starts automatically if:
Ryou switch off the ECO start/stop function by
pressing the ECO button
RMercedes-AMG GLC 63 4MATIC+/GLC 63
S 4MATIC+: you switch to drive program
RACE (S‑MODEL), S+orS
Rall other models: you switch to drive pro-
gram S+
Ryou permanently activate manual gearshifting
(Ypage 146)
Rin transmission position hori, the brake
pedal is released and the HOLD function is not
active
Ryou depress the accelerator pedal
Ryou engage reverse gear k
Ryou move the transmission out of position j
Ryou unfasten your seat belt or open the driv-
er's door
Rthe vehicle starts to roll
Rthe brake system requires this
Rthe temperature in the vehicle interior devi-
ates from the set range
Rthe system detects moisture on the wind-
shield when the air-conditioning system is
switched on
Rthe condition of charge of the battery is too
low
Shifting the transmission to position jdoes
not start the engine.
Driving135
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figuring drive programIwith the multimedia sys-
tem (see the Digital Operator's Manual).
Problems with the engine
ProblemPossible causes/consequences and MSolutions
The engine does not
start.The HOLD function or Distance Pilot DISTRONIC is activated.
XDeactivate the HOLD function (Ypage 169) or Distance Pilot
DISTRONIC (Ypage 166).
XTry to start the engine again (Ypage 132).
The engine does not
start. The starter motor
can be heard.RThere is a malfunction in the engine electronics.
RThere is a malfunction in the fuel supply.
Before attempting to start the engine again:
XTurn the SmartKey back to position uin the ignition lock.
or
XPress the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
XTry to start the engine again (Ypage 132). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
XConsult a qualified specialist workshop.
The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gage display is at the
reserve level.The fuel tank is empty.
XRefuel the vehicle.
The engine does not
start. You cannot hear
the starter motor.The on-board voltage is too low because the battery is too weak or
discharged.
XJump-start the vehicle (Ypage 325).
If the engine does not start despite attempts to jump-start it:
XConsult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high.
XTry to start the engine again (Ypage 132).
If the engine still does not start:
XConsult a qualified specialist workshop.
Driving137
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ProblemPossible causes/consequences andMSolutions
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
XOnly depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
The coolant temperature
display indicates a value
within the red band.The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
XStop as soon as possible and allow the engine and the coolant to
cool down.
XCheck the coolant level (Ypage 306). Observe the warning notes
as you do so and add coolant if necessary.
DYNAMIC SELECT switch
Mercedes-AMG vehicles
General information
Use the DYNAMIC SELECT switch to select the
drive program.
Available drive programs for Mercedes-
AMG GLC 43 4MATIC:
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
EEconomyParticularly economical
driving characteristics
IIndividualIndividual settings
Available drive programs for Mercedes-
AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+:
RACE
(S‑MODEL)Driving characteristics suit-
able for a race circuit
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
IIndividualIndividual settings
Depending on the drive program selected the
following vehicle characteristics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering
Rthe driver assistance systems
RESP®(Mercedes-AMG GLC 63 4MATIC+/
GLC 63 S 4MATIC+)
Rthe position of the exhaust flap (Mercedes-
AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+)
Rthe setting of the ECO start/stop function
Rthe availability of gliding mode
Rthe climate control
Further information for automatic drive program
characteristics (
Ypage 144).
Additionally, in drive program Iyou can config-
ure the respective vehicle characteristics using
the multimedia system. You can find informa-
tion about this under "DYNAMIC SELECT" in the
vehicle's Digital Operator's Manual.
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. Further information about starting
the engine (
Ypage 132).
138DYNAMIC SELECT switch
Driving and parking

Selecting the drive program
XPush DYNAMIC SELECT switch:forwards
or back until the desired drive program is
selected.
The symbol of the selected drive program is
shown in the multifunction display.
In addition, the current drive program settings
are displayed briefly in the multimedia system display.
You can also change gear yourself using the
steering wheel paddle shifters. For further infor-
mation on the manual drive program
(
Ypage 146).
Additional settings
:Position of the exhaust flap (Ypage 136)
;ECO start/stop function (Ypage 134)
=ESP®(Ypage 68)
?Suspension (Ypage 172)
APermanently activates manual gearshifting
(Ypage 146)
When you press buttons :-A the corre-
sponding setting is selected. The DYNAMIC
SELECT switch setting is overwritten.
If you switch to drive program I, all stored char-
acteristics will be accepted. This is also the case if you have previously pressed one of buttons
:
- A.
iMercedes-AMG GLC 43 4MATIC : for a few
countries, the ECO start/stop function is
deactivated at the factory due to the quality of
the available fuel. In this case, the ECO start/
stop function is not available in any drive pro-
gram, regardless of the display in the multi-
media system display.
All other models
Use the DYNAMIC SELECT switch to change the
drive program.
Depending on the drive program selected the
following vehicle characteristics will change:
Rthe drive (engine and transmission manage-
ment)
Rthe suspension
Rthe steering
Rthe ECO start/stop function
Rthe climate control:
-the climate control settings
-the rear window defroster operation period
-the performance of the seat heating
Each time you start the engine with the Smart-
Key or the Start/Stop button, drive program Cis
activated. For further information about starting
the engine, see (
Ypage 132).
XPush DYNAMIC SELECT switch :forward or
back until the desired drive program is selec-
ted.
The symbol of the selected drive program is
shown in the multifunction display.
DYNAMIC SELECT switch139
Driving and parking
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In addition, the current drive program settings
are displayed briefly in the multimedia systemdisplay.
iIn a few countries, the ECO start/stop func-
tion is deactivated at the factory due to the
available fuel grade. In this case, the ECO
start/stop function is not available in any
drive program, regardless of the display in the
multimedia system display.
Available drive programs:
I IndividualIndividual settings
S+ Sport PlusParticularly sporty driving
characteristics
SSportSporty driving characteris-
tics
C ComfortComfortable and economi-
cal driving characteristics
EEconomyParticularly economical
driving characteristics
Additional information for drive programs
(Ypage 144).
You can also change gear yourself using the
steering wheel paddle shifters. For further infor- mation on the manual drive program
(
Ypage 146).
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
DIRECT SELECT lever
Overview of transmission positions
jPark position with parking lock
kReverse gear
iNeutral
hDrive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The current transmission posi-
tion j,k,iorh is shown on the trans-
mission position display on the multifunction
display (
Ypage 142).
Selects park position
!If the engine speed is too high or the vehicle
is coasting, do not shift the automatic trans-
mission directly from htok, from ktoh
or directly to j. Otherwise, the automatic
transmission may be damaged.
XPush the DIRECT SELECT lever switch in the
direction of arrow j.
140Automatic transmission
Driving and parking

Engaging park position automatically
Park positionjis automatically engaged if:
Ryou switch off the engine using the SmartKey
and remove the SmartKey
Ryou switch off the engine using the SmartKey
or using the Start/Stop button and open the
driver's door or front-passenger door
Ryou open the driver's door when the vehicle is
stationary or when driving at a very low speed
and the transmission is in position hork
Under certain conditions, the automatic trans-
mission shifts to transmission position jauto-
matically if the HOLD function or Distance Pilot
DISTRONIC is activated. Observe the informa-
tion on the HOLD function (
Ypage 169) and
Distance Pilot DISTRONIC (Ypage 164).
Engaging reverse gear
!Only move the automatic transmission to
k when the vehicle is stationary.
XDepress the brake pedal.
XPush the DIRECT SELECT lever up past the
first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa-
tion on the ECO start/stop function
(
Ypage 135).
Engaging neutral
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
XIf the transmission is in position hork:
push the DIRECT SELECT lever up or down to
the first point of resistance.
XIf the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position korh, the automatic trans-
mission shifts to iautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove the SmartKey from the ignition lock, the auto-
matic transmission shifts to jautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to jauto-
matically.
If you want the automatic transmission to
remain in neutral i, e.g. when having the vehi-
cle cleaned in an automatic, tow-through car
wash:
XVehicles with KEYLESS-GO or KEYLESS-
GO start function: remove the Start/Stop
button from the ignition lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles: switch the ignition on.
XDepress the brake pedal and keep it
depressed.
XEngage neutral i.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKey
in the ignition lock.
Engaging the drive position
XIf the transmission is in position kori:
push the DIRECT SELECT lever down past the first point of resistance.
XIf the transmission is in position j: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance.
Automatic transmission141
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Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear in the multifunction display.
:Status symbol drive program
;Transmission position
=Gear
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display in the mul-
tifunction display is not working, you should pull
away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position hand
drive program Eor S.
Transmission positions
BPark position
This prevents the vehicle from rolling
away when stopped.
Only shift the transmission into posi-
tion j(
Ypage 140) when the vehi-
cle is stationary. The parking lock
should not be used as a brake when
parking. Always apply the electronic
parking brake in addition to the park-
ing lock in order to secure the vehi-
cle.
Park position jis automatically
engaged if:
Ryou switch off the engine using the SmartKey and remove the Smart-
Key
Ryou switch off the engine using theSmartKey or using the Start/Stop
button and open the driver's door
or front-passenger door
Ryou open the driver's door when
the vehicle is stationary or when
driving at a very low speed and thetransmission is in position hor
k
In the event of a malfunction of the
vehicle's electronics, the transmis-
sion may lock in position j. Have
the vehicle electronics checked
immediately at a qualified specialist
workshop.
CReverse gear
You can only shift the transmission
into position kwhen the vehicle is
stationary (
Ypage 141).
142Automatic transmission
Driving an d parking

ANeutral
Do not shift the transmission toi
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brake pedal will allow
you to move the vehicle freely, e.g. to
push it or tow it.
If ESP
®is deactivated or faulty: shift
the transmission to position iif the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position korh,
the automatic transmission shifts to
i automatically.
!Coasting in neutral imay
cause damage to the drive train.
7Drive
The automatic transmission changes
gear automatically. All forward gears
are available.
Driving tips
Changing gear
The automatic transmission shifts through the
individual gears automatically when it is in trans-
mission position h. This automatic gear shift-
ing behavior is determined by:
Rthe selected drive program
Rthe position of the accelerator pedal
Rthe road speed
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
Rlittle throttle: early upshifts
Rmore throttle: late upshifts
Double-clutch function
When shifting down, the double-clutch function
is active regardless of the currently selected
drive program. The double-clutch function reduces load change reactions and is conducive
to a sporty driving style. The sound generated by
the double-clutch function depends on the drive
program selected.
Kickdown
Use kickdown for maximum acceleration.
XDepress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
XEase off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Gliding mode
Gliding mode is available depending on the
equipment.
Gliding mode is characterized by the following:
RThe combustion engine is disconnected from
the drive train.
RThe engine speed corresponds to the idling
speed.
RThe multifunction display hides the gear indi-
cator and displays transmission position h
in green (
Ypage 142).
RMercedes-AMG vehicles: the multifunction
display shows status icon :for the drive
program's status icon.
In drive program Eor in drive program C
(Mercedes-AMG GLC 63 4MATIC/
GLC 63 S 4MATIC) you can deactivate and acti-
vate gliding mode using the ECO button
(
Ypage 136).
Gliding mode can be activated under the follow-
ing conditions:
RThe speed is within a suitable range.
RThe course of the road is suitable, e.g. there
are no steep up or downhill gradients.
RYou are no longer depressing the accelerator
pedal.
Automatic transmission143
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Gliding mode is deactivated under the following
conditions:
RYou depress the accelerator pedal.
RYou depress the brake pedal.
RYou change the transmission position
(Ypage 140).
RYou switch to drive programRACE
(Mercedes-AMG GLC 63 S 4MATIC), S+orS
(
Ypage 138).
RYou activate manual gearshifting
(Ypage 146).
RYou leave the suitable speed range.
iIf you have selected the "Eco" or "Comfort"
(Mercedes-AMG GLC 63 4MATIC/
GLC 63 S 4MATIC) setting for the drive
(engine and transmission management) in
drive program I, you can also activate gliding
mode. Information on DYNAMIC SELECT and
on configuring drive program Iwith the mul-
timedia system (see the Digital Operator's
Manual).
Towing a trailer
XDrive in the middle of the engine speed range
on uphill gradients.
XManual shifting: depending on the uphill or
downhill gradient, shift into a gear
(
Ypage 146), in which the engine will run the
middle of the engine speed range.
This also applies when cruise control or Dis-
tance Pilot DISTRONIC are activated.
Drive programs
All vehicles except Mercedes-AMG GLC
63 4MATIC+/GLC 63 S 4MATIC+
Drive program I (Individual)
In drive program Ithe following properties of the
drive program can be selected:
Rthe drive (engine and transmission manage-
ment)
and therefore indirectly the availability of glid-
ing mode and the properties of the driver
assistance systems
Rthe suspension
Rthe steering
Rthe availability of the ECO start/stop function
Rthe climate control
Information about configuring drive program I
with the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital
Operator's Manual.
Drive program S+ (Sport Plus)
Drive program S+is characterized by the fol-
lowing:
Rthe vehicle exhibits particularly sporty driving
characteristics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
The fuel consumption possibly being higher
as a result of the later automatic transmission shift points.
Rthe suspension exhibits particularly stiff
springing and damping settings (vehicles with
AIR BODY CONTROL).
Rgliding mode is not available.
Rthe ECO start/stop function is deactivated
(Ypage 135).
Drive program S (Sport)
Drive program Sis characterized by the follow-
ing:
Rthe vehicle exhibits sporty driving character-
istics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
The fuel consumption possibly being higher
as a result of the later automatic transmission
shift points.
Rthe suspension exhibits stiff springing and
damping settings (vehicles with
AIR BODY CONTROL).
Rgliding mode is not available.
Rthe ECO start/stop function is activated
(Ypage 135).
Drive program C (Comfort)
Drive program Cis characterized by the follow-
ing:
Rthe vehicle delivers comfortable, economical
handling characteristics.
Rthe vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully.
Rthe vehicle has improved driving stability, for
example on slippery road surfaces.
144Automatic transmission
Driving and parking

Roptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Rgliding mode is not available.
Rthe ECO start/stop function is activated
(Ypage 135).
Drive program E (Economy)
Drive programEis characterized by the follow-
ing:
Rthe vehicle exhibits particularly economical
handling characteristics.
Rthe vehicle pulls away more gently in forward
and reverse gears, unless the accelerator
pedal is depressed fully.
Rthe vehicle has improved driving stability, for
example on slippery road surfaces.
Roptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
The vehicle is driven in the low engine speed
range and the wheels are less likely to spin.
Rduring deceleration, the engine is disconnec-
ted from the drive train. The vehicle uses
kinetic energy and consumes less fuel.
Rthe cooling and heating output of the climate
control system has been reduced.
Rgliding mode is available.
Rthe ECO start/stop function is activated
(Ypage 135).
Mercedes-AMG GLC 63 4MATIC+/GLC
63 S 4MATIC+
Drive program RACE (S‑ MODEL)
TheRACE drive program is characterized by the
following:
Rthe vehicle exhibits driving characteristics
suitable for the racetrack.
Rall vehicle systems are set for maximum
sportiness.
Rthe gearshift recommendation gives you
information for slowly warming up the drive
assemblies and for adopting a fuel-efficient
driving style (
Ypage 146). You can follow the
gearshift recommendations at all times and
shift gear accordingly using the steering
wheel paddle shifters. On the basis of the
gearshift recommendation, using the steering
wheel paddle shifters, you can optimize the drive train and engine operating mode at any
time.
Rif you have selected a gear manually, this will
be maintained until the vehicle speed increa-
ses or decreases dramatically.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Rthe suspension exhibits particularly hard
springing and damping settings.
Rgliding mode is not available.
Rthe ECO start/stop function is switched off
(Ypage 135).
Drive program S+ (Sport Plus)
Drive program S+is characterized by the fol-
lowing:
Rthe vehicle exhibits particularly sporty driving
characteristics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Rthe suspension exhibits particularly hard
springing and damping settings.
Rgliding mode is not available.
Rthe ECO start/stop function is switched off
(Ypage 135).
Drive program S (Sport)
Drive program Sis characterized by the follow-
ing:
Rthe vehicle exhibits sporty driving character-
istics.
Rthe vehicle pulls away in first gear.
Rthe automatic transmission shifts up later.
the fuel consumption possibly being higher as
a result of the later automatic transmission
shift points.
Rthe suspension exhibits stiff springing and
damping settings.
Rgliding mode is not available.
Rthe ECO start/stop function is switched off
(Ypage 135).
Automatic transmission145
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