reset MERCEDES-BENZ GLC COUPE 2018 Owner's Manual

Setting the raised vehicle level ...... 171
Air suspension
see AIR BODY CONTROL
Air vents
Important safety notes .................. 127
Rear ............................................... 128
Setting ........................................... 127
Setting the center air vents ........... 128
Setting the side air vents ............... 128
Air-conditioning system
see Climate control
Airbag
Warning lamp ................................. 260
Alarm
ATA (Anti-Theft Alarm system) ......... 75
Switching off (ATA) .......................... 75
Switching the function on/off
(ATA) ................................................ 75
Alarm system
see ATA (Anti-Theft Alarm system)
All-wheel drive
see 4MATIC (permanent four-
wheel drive)
AMG
Switchable performance exhaust
system ........................................... 136
AMG menu (on-board computer) ..... 221
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
AppCode
see QR code
Armrest
Stowage compartment .................. 277
Ashtray ............................................... 289
Assistance display (on-board com-
puter) .................................................. 217
Assistance menu (on-board com-
puter) .................................................. 218
ASSYST PLUS
Displaying a service message ........ 307
Driving abroad ............................... 308
Hiding a service message .............. 307
Resetting the service interval dis-
play ................................................ 308
Service message ............................ 307
Special service requirements ......... 308 ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 75
Function ........................................... 75
Switching off the alarm .................... 75
ATTENTION ASSIST
Activating/deactivating ................. 219
Display message ............................ 242
Displaying level .............................. 190
Function/notes ............................. 189
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Quali fied sp
ecialist workshop
AUTO lights
Display message ............................ 237
see Lights
Automatic car wash (care) ............... 308
Automatic engine start (ECO start/
stop function) .................................... 135
Automatic engine switch-off (ECO
start/stop function) .......................... 135
Automatic headlamp mode .............. 108
Automatic transmission
Accelerator pedal position ............. 143
Changing gear ............................... 143
DIRECT SELECT lever ..................... 140
Display message ............................ 250
Double-clutch function .................. 143
Drive program ................................ 144
Drive program display .................... 142
Driving tips .................................... 143
DYNAMIC SELECT switch .............. 138
Emergency running mode .............. 149
Engaging drive position .................. 141
Engaging neutral ............................ 141
Engaging park position automati-
cally ............................................... 141
Engaging reverse gear ................... 141
Engaging the park position ............ 140
Gearshift recommendation ............ 148
Gliding mode ................................. 143
Kickdown ....................................... 143
Manual shifting .............................. 146
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 221
Overview ........................................ 140
Permanent setting ......................... 146
Problem (malfunction) ................... 149
Index5

Adjusting the 4-way lumbar sup-
port ................................................ 100
Adjusting the head restraint ............ 98
Calling up a stored setting (mem-
ory function) .................................. 107
Cleaning the cover ......................... 314
Folding the backrest (rear com-
partment) forwards/back .............. 279
Important safety notes .................... 96
Seat heating .................................. 100
Seat heating problem .................... 101
Seat ventilation .............................. 101
Seat ventilation problem ................ 101
Storing settings (memory func-
tion) ............................................... 107
Securing a load
see Securing cargo
Securing cargo .................................. 281
Selecting a gear
see Automatic transmission
Selector lever
Cleaning ......................................... 314
see Automatic transmission
Sensors (cleaning instructions) ....... 312
Service menu (on-board com-
puter) .................................................. 217
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 364
Coolant (engine) ............................ 364
Engine oil ....................................... 363
Fuel ................................................ 361
Important safety notes .................. 361
Refrigerant (air-conditioning sys-
tem) ............................................... 365
Washer fluid ................................... 365
Setting the date/time format
see also Digital Operator's Man-
ual .................................................. 266
Setting the language
see also Digital Operator's Man-
ual .................................................. 266
Setting the time
see also Digital Operator's Man-
ual .................................................. 266
Settings
Factory (on-board computer) ......... 221 On-board computer ....................... 217
SETUP (on-board computer,
Mercedes-AMG vehicles) .................. 222
Side impact air bag ............................. 50
Side marker lamp (display mes-
sage) ................................................... 237
Side running board
Cleaning ......................................... 312
Side w
indows
Cleaning ......................................... 311
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Important safety information ........... 89
Opening/closing .............................. 90
Problem (malfunction) ..................... 92
Resetting ......................................... 92
Reversing feature ............................. 90
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 266
Ski and snowboard bag .................... 278
Sliding sunroof
Important safety notes .................... 93
Opening/closing .............................. 93
Problem (malfunction) ..................... 94
Resetting ......................................... 94
SmartKey
Changing the battery ....................... 80
Changing the programming ............. 79
Checking the battery ....................... 80
Convenience closing feature ............ 91
Convenience opening feature .......... 91
Display message ............................ 253
Door central locking/unlocking ....... 77
Important safety notes .................... 77
KEYLESS-GO start function .............. 79
Loss ................................................. 81
Mechanical key ................................ 79
Overview .......................................... 77
Positions (ignition lock) ................. 130
Problem (malfunction) ..................... 81
Starting the engine ........................ 132
Smartphone
Starting the engine ........................ 133
SMS
see also Digital Operator's Man-
ual .................................................. 266
Index19

Pulling away with a trailer .............. 134
Removing the ball coupling ............ 204
Trailer loads ................................... 367
Towing away
Important safety guidelines ........... 327
Installing the towing eye ................3 28
Notes for 4MATIC vehicles ............ 330
Removing the towing eye ...............3 29
Transporting the vehicle ................ 329
With both axles on the ground ....... 329
Towing eye ......................................... 317
Traction system
see ETS/4ETS (Electronic Trac-
tion System)
Traffic reports
see also Digital Operator's Man-
ual ..................................................2 66
Traffic Sign Assist
Activating/deactivating the warn-
ing function ....................................2 18
Display message ............................ 245
Function/notes .............................1 91
Important safety notes .................. 191
Instrument cluster display ............. 191
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 204
Trailer towing
Active Blind Spot Assist ................. 197
Active Lane Keeping Assist ............ 200
Blind Spot Assist ............................ 193
Permissible trailer loads and
drawbar noseweights ..................... 204
Transfer case ..................................... 149
Transmission
Display message ............................ 251
see Automatic transmission
Transmission oil
Temperature (on-board computer,
Mercedes-AMG vehicles) ...............2 21
Transmission position display ......... 142
Transporting the vehicle .................. 329
Trim pieces (cleaning instruc-
tions) ..................................................3 14
Trip computer (on-board com-
puter) ..................................................2 11Trip odometer
Calling up ....................................... 210
Resetting (on-board computer) ...... 212
Trunk
see Cargo compartment
Turn signals
Display message ............................ 237
Rep lacing bu
lbs (front) ................... 114
Switching on/off ........................... 109
Two-way radio
Frequencies ................................... 359
Installation ..................................... 359
Transmission output (maximum) .... 359
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 84
From inside the vehicle (central
unlocking button) .............................8 3
USB devices
Connecting to the Media Inter-
face .............................................. .275
V
Vanity mirror (in the sun visor) ........288
Vehicle
Correct use ...................................... 31
Data acquisition ............................... 32
Display message ............................ 250
Electronics ..................................... 359
Equipment ....................................... 28
Individual settings .......................... 217
Limited Warranty .............................3 2
Loading .......................................... 343
Locking (in an emergency) ............... 84
Locking (SmartKey) .......................... 77
Lowering ........................................ 357
Maintenance .................................... 29
Operating safety .............................. 30
Operation outside the USA/
Canada ............................................ 29
Parking .......................................... 151
Parking for a long period ................ 154
Pulling away ................................... 133
Raising ........................................... 354
Index23

Diagnostics connection
The diagnosticsconnection is only intended fo r
th econnection of diagnostic equipmen tat a
qualified specialis tworkshop .
GWARNING
If you connec tequipmen tto adiagnostic s
connection in th evehicle, it may affec tth e
operation of vehicle systems .As aresult ,th e
operatin gsafet yof th evehicle could be affec -
ted. There is aris kof an accident.
Only connec tequipmen tto adiagnostic scon-
nection in th evehicle, whic his approved fo r
your vehicle by Mercedes-Benz.
GWARNING
Objects in th edriver's footwell can restric tth e
peda ltrave lor obstruct adepressed pedal.
The operatin gand road safet yof th evehicle is
jeopardized. There is aris kof an accident.
Mak esur ethat all objects in th evehicle are
stowed correctly, and that they canno tente r
th edriver's footwell. Install th efloormat s
securely and as specifie din order to ensur e
sufficien tclearanc efo rth epedals. Do no tuse
loose floormat sand do no tplac efloormat son
to pof on eanother.
!If th eengin eis switched of fand equipmen t
on th ediagnostic sconnection is used ,th e
starter battery may discharge.
Connectin gequipmen tto th ediagnostic scon-
nection can lead to emission smonitorin ginfor-
mation bein greset ,fo rexample. Thi smay lead
to th evehicle failin gto mee tth erequirements of
th enext emission stest durin gth emain inspec-
tion .
Qualified specialist workshop
An authorized Mercedes-Ben zCente ris aquali-
fie dspecialis tworkshop .It has th enecessary
specialis tknowledge ,tools and qualification sto
correctl ycarry out th ewor krequire don your
vehicle. Thi sis especially th ecas efo rwor krel -
evant to safety.
Observ eth enote sin th eMaintenance Booklet .Always hav
eth efollowin gwor kcarrie dout at an
authorized Mercedes-Ben zCenter:
Rwor krelevant to safet y
Rserviceand maintenance wor k
Rrepair work
Ralterations, installation wor kand modifica-
tion s
Rworkon electronic component s
Correct use
If you remov eany warnin gstickers ,you or oth-
ers could fail to recogniz ecertain dangers.
Leave warnin gstickers in position .
Observ eth efollowin ginformation when drivin g
your vehicle:
Rth esafet ynote sin this manual
Rtechnical dat afo rth evehicle
Rtraffic rule sand regulation s
Rlaws and safetystandard spertainin gto moto r
vehicles
Problem swit hyou rvehicle
If you should experience aproblem wit hyour
vehicle, particularly on ethat you believe may
affec tit s saf eoperation ,we urg eyou to contact
an authorized Mercedes-Ben zCente rimmedi-
ately to hav eth eproblem diagnosed and recti -
fied. If th eproblem is no tresolved to your sat -
isfaction ,please discus sth eproblem again wit h
an authorized Mercedes-Ben zCente ror ,if nec-
essary, contact us at on eof th efollowin g
addresses.
In th eUSA
Customer Assistanc eCente r
Mercedes-Ben zUSA, LL C
3 Mercedes Drive
Montvale, NJ 07645-0350
In Canad a
Customer Relation sDepartmen t
Mercedes-Ben zCanada, Inc.
98 Vanderhoo fAvenue
Toronto ,Ontario M4 G4C9
Reporting safet ydefect s
USAonly:
Operating safety31
Introduction
Z

Make sure you only touch recessed sensor
surface:.
XMake sure that all the side windows and the
sliding sunroof are closed.
XTo interrupt convenience closing: release
recessed sensor surface :on the door han-
dle.
Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
XClose all the doors.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XPull the corresponding switch on the door
control panel until the side window is com-
pletely closed (
Ypage 90).
XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch on
the door control panel until the side window is
completely closed (
Ypage 90).
XHold the switch for an additional second.
XIf the respective side window remains closed
after the button is released, then it has been
set correctly. If this is not the case, repeat the
steps above.
Problems with the side windows
GWARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, release
the switch or push the switch again to reopen the side window.
ProblemPossible causes/consequences and MSolutions
A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide.XRemove the objects.
XClose the side window.
A side window cannot be
closed and you cannot
see the cause.If a side window is obstructed during closing and reopens again
slightly:
XImmediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again slightly:
XImmediately after the window blocks, pull the corresponding switchagain until the side window has closed.
The side windows are closed without the automatic reversing fea-
ture.
92Side windows
Opening and closing

Sliding sunroof
Important safety notes
GWARNING
While opening and closing the sliding sunroof, body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro-
cedures.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rduring automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop- ped.
GWARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Only open the sliding sunroof if it is free of
snow and ice. Otherwise, malfunctions may
occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could be
damaged.
!The weather can change abruptly. It could
start to rain or snow. Make sure that the slid- ing sunroof is closed when you leave the vehi-
cle. The vehicle electronics can be damaged if
water enters the vehicle interior.
Resonance noises can occur in addition to the
usual airflow noises when the sliding sunroof is
open. They are caused by minor pressure fluc-
tuations in the vehicle interior. Change the posi-
tion of the sliding sunroof or open a side window
slightly to reduce or eliminate these noises.
Sliding sunroof reversing feature
The sliding sunroof is equipped with an auto-
matic reversing feature. If a solid object blocks or restricts the sliding sunroof during the closing
process, the sliding sunroof opens again auto-
matically. The automatic reversing feature is
only an aid and is no substitute for your attention
when closing the sliding roof.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/6 in (4 mm) of the closing
movement
Rduring resetting
Rwhen closing the sliding sunroof again man- ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the
automatic closing process
The closing process is stopped.
Operating the sliding sunroof
Opening and closing
:To raise
;To open
=To close/lower
Sliding sunroof93
Opening and closing
Z

XTurn the SmartKey to position1or2 in the
ignition lock.
XPress or pull the 3switch in the corre-
sponding direction.
If you press/pull the 3switch beyond the
pressure point, automatic operation is started in the corresponding direction. When being raised
or opened, the sliding sunroof first automatically
moves to the comfort setting. If you activate
raise or open again, the sliding sunroof is raised
or opened completely. You can stop automatic
operation by pressing/pulling the switch again.
When opening and raising the roof, automatic
operation is only available if the sliding sunroof
is in the closed position.
The sun protection cover automatically opens
along with the sliding sunroof. You can open or
close the sun protection cover manually when
the sliding sunroof is raised or closed.
You can continue to operate the sliding sunroof
after switching off the engine or removing the SmartKey from the ignition lock. This function is
available for up to five minutes or until the driv-
er's or front-passenger door is opened.
Resetting
!If the sliding sunroof still cannot be opened
or closed fully after resetting, contact a quali-
fied specialist workshop.
Reset the sliding sunroof if it does not move
smoothly.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XRaise the sliding sunroof fully at the rear
(Ypage 93).
XKeep the 3switch pressed for another
second.
XMake sure that the sliding sunroof can be fully opened and closed again (Ypage 93).
XIf this is not the case, repeat the steps above.
Problems with the sliding sunroof
GWARNING
If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding
sunroof closes with increased or maximum force. The reversing feature is then not active. Parts
of the body could be trapped in the closing area in the process. This poses an increased risk of
injury or even fatal injury.
Make sure that no parts of the body are in the closing area.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the automatic closing process
The closing process is stopped.
!If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact a
qualified specialist workshop.
94Sliding sunroof
Opening and closing

dow defroster is switched on and the outside
temperature is low.
Folding the exterior mirrors in or outelectrically
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 130).
XBriefly press :.
Both exterior mirrors fold in or out.
iMake sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
iIf you are driving faster than 30 mph
(47 km/h), you can no longer fold in the exte-
rior mirrors.
Resetting the exterior mirrors
If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must be
reset. The exterior mirrors will otherwise not
fold in if you have activated the Automatic
Mirror Foldingfunction in the multimedia
system.
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 130).
XBriefly press :.
Folding the exterior mirrors in or out
automatically
When theAutomatic Mirror Foldingfunc-
tion is activated in the multimedia system (see
Digital Operator's Manual):
Rthe exterior mirrors fold in automatically as
soon as you lock the vehicle from the outside.
Rthe exterior mirrors fold out again automati-
cally as soon as you unlock the vehicle.
iIf the exterior mirrors have been folded in
manually, they do not fold out.
Exterior mirror pushed out of position
If an exterior mirror has been pushed out of
position, proceed as follows:
XVehicles without electrically folding exte-
rior mirrors: manually move the exterior mir-
ror into the correct position.
XVehicles with electrically folding exterior
mirrors: press and hold button :until you
hear a click and then the mirror engaging in
position (
Ypage 105).
The mirror housing is engaged again and you
can adjust the exterior mirrors as usual
(
Ypage 104).
If an exterior mirror has been pushed out of
position, proceed as follows:
XPress and hold button :until you hear a click
and the mirror engages audibly into position
(
Ypage 105).
The mirror housing is engaged again and you
can adjust the exterior mirrors as usual
(
Ypage 104).
Automatic anti-glare mirrors
GWARNING
Electrolyte may escape if the glass in an auto-
matic anti-glare mirror breaks. The electrolyte
is harmful and causes irritation. It must not
come into contact with your skin, eyes, res-
piratory organs or clothing or be swallowed.
There is a risk of injury.
If you come into contact with the electrolyte,
observe the following:
RRinse off the electrolyte from your skin
immediately with water.
RImmediately rinse the electrolyte out of
your eyes thoroughly with clean water.
RIf the electrolyte is swallowed, immediately
rinse your mouth out thoroughly. Do not
induce vomiting.
RIf electrolyte comes into contact with your
skin or hair or is swallowed, seek medical
attention immediately.
Mirrors105
Seats, steering wheel and mirrors
Z

RImmediately change out of clothing which
has come into contact with electrolyte.
RIf an allergic reaction occurs, seek medical
attention immediately.
The exterior mirror on the driver's side and the
rear-view mirror automatically go into anti-glare mode if:
Rthe ignition is switched on
Rincident light from headlamps strikes the sen-
sor in the rear-view mirror
The mirrors do not go into anti-glare mode if
reverse gear is engaged or if the interior lighting
is switched on.
Parking position for the exterior mir-
ror on the front-passenger side
Storing the parking position
You can set the front-passenger side exterior
mirror such that you can see the rear wheel on
that side as soon as you engage reverse gear.
You can store this position.
Storing using reverse gear
:Memory button M
;Button for the exterior mirror setting
=Button for the front-passenger side exterior
mirror
?Button for the driver's side exterior mirror
XStart the engine.
XPress button=.
XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the preset parking position.
XUse button;to adjust the exterior mirror to
a position that allows you to see the rear
wheel and the curb.
The parking position is stored.
iIf you shift the transmission to another posi-
tion, the exterior mirror on the front-
passenger side returns to the driving position.
Saving using the memory button
You can store the parking position of the exte-
rior mirror on the front-passenger side using
memory button M:. The reverse gear must not
be engaged.
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 130).
XPress button =.
XUse button;to adjust the exterior mirror to
a position that allows you to see the rear
wheel and the curb.
XPress memory button M: and one of the
arrows on button ;within three seconds.
The parking position is stored if the exterior
mirror does not move.
XIf the mirror moves out of position, repeat the
steps.
XAfter successfully storing, reset the driving
position of the exterior mirror.
Calling up a stored parking position set-
ting
XTurn the SmartKey to position 2in the igni-
tion lock (Ypage 130).
XAdjust the exterior mirror on the front-
passenger side using button =.
XEngage reverse gear.
The exterior mirror on the front-passenger
side moves to the stored parking position.
The exterior mirror on the front-passenger side
moves back to its original position:
Ras soon as you exceed a speed of 9 mph
(15 km/h)
Rabout ten seconds after you have disengaged
reverse gear
Rwhen you use button ?to select the exterior
mirror on the driver's side
106Mirrors
Seats, steering wheel and mirrors

Memory function
Important safety notes
GWARNING
If you use the memory function on the driver's side while driving, you could lose control of
the vehicle as a result of the adjustments
being made. There is a risk of an accident.
Only use the memory function on the driver's
side when the vehicle is stationary.
GWARNING
When the memory function adjusts the seat or steering wheel, you and other vehicle occu-
pants – particularly children – could become
trapped. There is a risk of injury.
While the memory function is making adjust-
ments, make sure that no one has any body
parts in the sweep of the seat or steering
wheel. If somebody becomes trapped, imme-
diately release the memory function position
button. The adjustment process is stopped.
GWARNING
Children could become trapped if they acti-
vate the memory function, particularly when
unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The memory function can be used at any time,
e.g. even when the SmartKey is not in the igni-
tion lock.
Storing settings
With the memory function, you can store up to
three different settings, e.g. for three different
people.
The following settings are stored as a single
memory preset:
Rposition of the seat, backrest and head
restraint
Rdriver's side: position of the exterior mirrors
on the driver's and front-passenger sides
Rposition of the head-up display
XAdjust the seat accordingly (Ypage 98).
XOn the driver's side, adjust the steering wheel (Ypage 102) and the exterior mirrors
(Ypage 104).
XPress memory button Mand then press one of
the memory position buttons 1,2or 3within
three seconds.
The settings are stored in the selected preset
position. A tone sounds when the settings
have been completed.
Calling up a stored setting
XPress and hold the relevant memory position
button 1,2or 3until the following compo-
nents are in the saved position:
RSeat
RSteering wheel
RExterior mirrors
RHead-up display
iIf you release the memory position switch,
the seat, steering wheel and mirror setting
functions stop immediately. The head-up dis-
play continues to be adjusted.
Memory function107
Seats, steering wheel and mirrors
Z