MERCEDES-BENZ GLC COUPE 2021 Owners Manual

Ending an unin
tentionally triggered manual
Mercedes-Benz emer gency call #
On the multifunction steering wheel:
select ~. Data transfer of
the Mercedes-Benz emer‐
ge ncy call sy stem In
theeve nt of an auto matic or manual emer‐
ge ncy call thefo llowing data is transmitte d,for
ex ample:
R Vehicle's GPS position data
R GPS position data on thero ute
(a few hund red metres before the incident)
R Direction of tra vel
R Vehicle identification number
R Vehicle drive type
R Number of people de term ined tobe in the
ve hicle
R Whe ther Mercedes me connect is available
or not
R Whe ther the emer gency call was initiated
manually or automatically R
Time of the accident
R Language setting on the multimedia sy stem
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter‐
mined.
R Avo ice connection totheve hicle occupants
can be es tablished.
% ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be per form ed for
up totwo hou rsafte r sending an emer gency
call. Self diagnosis function of the eme
rgency call
sy stem Yo
ur car verifies the operability of the emer‐
ge ncy call sy stem each time the ignition is ON.
In case of sy stem failure, you will be informed
with text messa geon the instrument clus ter and
with red indicator SOS NOT READY onthe dis‐
pla y. Please, make sure,
that during 30 seconds af ter
switching ignition ON there d indicator SOS
NOT READY inthe upper right corner of display
is switched OFF, this means the emer gency call
sy stem passed diagnostics successfully. St
arting/ending ERA-GLONASS test mode Re
quirements:
R The star ter battery is suf ficiently charge d.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute.
% The test mode is cur rently available in the
fo llowing countries, forex ample:
R Russia
R Belarus
R Kazakh stan
R Armenia
R Kyrgyzs tan 288
MBUX multimedia sy stem

#
Tostart thete st mode: press and hold the
~ button on the multifunction steering
wheel for at least five seconds.
The test mode is star ted and automatically
ends af terth e language test has been per‐
fo rm ed. #
Toend thete st mode manuall y:switch off
th e ignition.
The test mode is ended. Ra
dio, media & TV Overview of
the symbols and functions in the media menu Symbol
DesignationFunction
6 PlayS electtostart or continue playbac k.
8 Rest Selecttopause the playbac k.
: Repeat a trac kS electtorepeat the cur rent track or the active pla ylist.
R Select once: the active pla ylist is repeated.
R Select twice: the cur rent track is repeated.
R Select thre e times: the function is deactivated. MBUX multimedia sy
stem 289

Symbol
DesignationFunction
9 Random pl aybac kS electtoplay back the trac ksinrandom orde r.
û /ü Skip
forw ards/bac kS electtoskip tothe next or tothe pr evious trac k.
ß OptionsSelecttoshow additional options.
5 CategoriesSelecttoshow or sear chthro ugh available categories (e.g. playback lists, albums,
artists, etc.).
ª SearchS electtosear chinthe active menu. You can sear chfor artists, genres or moods,
fo rex ample.
Z SettingsS electtomake settings.
© HomeSelecttoreturn tothe home screen.
j MessagingSelecttocall up messaging.
2 Full screen Selecttoswitch tofull screen mode. 290
MBUX multimedia sy stem

The
following functions and settings are availa‐
ble in the media menu:
R Connecting extern al data storage media with
th e multimedia sy stem (e.g. using USB or
Blue tooth ®
) R
Playing back audio or video files
R Streaming online music
R Looking at TVprogrammes in theTV menu
Ad ditional functions in the TVmenu Symbol
DesignationF unction
Z SettingsSelecttomake settings in theTV menu. The following functions can be switched
on/off or confi gured:
R Channel fix
R Countr y-specific character set
R Audio language
R Subtitles
R Telete xt
R Picture form at
Õ EPGS electtoshow cur rent programme information forth ech annel.
4 Channel listS electtoshow a list of available channels with the cur rent programme. MBUX multimedia sy
stem 291

Au
thorising a Blu etoo th®
audio device for
media playba ckRe
quirements:
R Blue tooth ®
is activated on the multimedia
sy stem and audio equipment.
R The audio equipment supports the Blue‐
to oth ®
audio profiles A2DP and AVRC P.
R The audio equipment is "visible" forot her
devices.
Multimedia sy stem:
4 © 5
Media 5
Bluetooth 5
ª
Wi th Blu etoo th®
audio, you can play back music
fi les from an extern al data storage medium, e.g.
yo ur smartphone, using the MBUX multimedia
sy stem. #
Toplay back audio files using the multimedia
sy stem, authorise theex tern al data storage
medium on the MBUX multimedia sy stem.
Au thorising a new Blu etoo th®
audio device #
Select Connect new device . #
Select an audio device.
Auth orisation starts. A code is displa yed on
th e multimedia sy stem and on the mobile
phone. #
Ifth e codes are identical, confi rmonthe
audio equipment. #
Select Only as Bluetooth audio device .
The Blue tooth®
audio equipment is connec‐
te d with the multimedia sy stem.
Connecting pr eviously authorised Blue tooth ®
audio equipment #
Select a Blue tooth®
audio device from the
list.
The connection is being es tablished. Re
ceiving TVchannels in HD quality *
NO
TEDama getothe CI+ module and
Smart Card The CI+ module is designed
for use in the
home. The CI+ module can overheat and be
damaged bycontinuous exposure tohigh
outside temp eratures. #
Make sure that the CI+ module is not
subject tohigh temp eratures forex ten‐
ded pe riods of time.
If th e CI+ module is damaged, no
encryp tedch annels can be recei ved. %
The CI+ module is not available in all coun‐
tries.
A CI+ module (Common In terface Module),
which is not included in the scope of deliver y,is
used todecrypt HD programmes according to
th e CI+ standard.
In some countries, an additional smart card is
re qu ired, which is inse rted into the CI+ module
(see the manufacturer's operating manual).
The CI+ module is connected in the CI+ box in
th eglove compa rtment. #
Toinsert the sma rtcard in the CI+ mod‐
ule: ifre qu ired (countr y-dependent), insert
th e smart card into the CI+ module slot. 292
MBUX multimedia sy stem

%
The CI+ box is designed for operation at
te mp eratures between 0 °C and 65 °C. At
operating temp eratures that are higher or
to o low a message appears in the multime‐
dia sy stem and the CI+ module is switched
off automaticall y.Ifth e CI+ module is
switched off, no encryp tedch annels can be
re cei ved. Overview of
the symbols and functions in thera dio menu Symbo
lD esignationFunction
© HomeSelecttoreturn tothe home screen.
j MessagingSelecttocall up messaging.
û/ü Skip
forw ards/bac kS electtoskip tothe next or tothe pr evious station. MBUX multimedia sy
stem 293

Symbol
DesignationFunction
Z SettingsSelecttohave further options shown. Settings can be made tothefo llowing addi‐
tional functions, forex ample:
R Navigation and traf fic announcements
R Frequency fix function
R Radio additional text
R Emergency warnings
The setting options are countr y-dependent.
2 Full screen Selecttoswitch totheDA B slide sho w.
This function is not available in all countries.
8 Silent function
Selecttoswitch off the sound.
f St
ore radio stations Select tosave ast ation in the presets.
4 Station lis tS electtohave thest ation list shown.
ª Search Selecttosear chinthe active menu. You can sear chfor artists, genres or moods,
fo rex ample. 294
MBUX multimedia sy stem

Ad
ditional functions of TuneIn radio
% Arelatively lar gevolume of data can be
transmitte d when using TuneIn Radio. Symbol
DesignationFunction
Z SettingsThefollowing additional settings are available in
th eTu neIn Radio menu:
R Selecting stre am
R Logging on toor out of theTu neIn account
ß Favourites Select during playbacktosave thest ation cur‐
re ntly set as a favo urite.
6/ 8 Play/Pause Selecttostart, stop or continue playbac k.
5 Brows eS electtochoose a category and then a radio
st ation. Depending on
the frequency band selected, dif‐
fe re nt functions are available to you.
Select the desired frequency band in thera dio
menu head runner. Calling up
TuneIn Radio Re
quirements:
R A Mercedes me account is available.
R The vehicle is connected with the Mercedes
me account. R
The TuneIn Radio service is activated in the
Mercedes me Portal.
R The data volume is available.
Depending on the count ry, data volume may
need tobe pur chased. MBUX multimedia sy
stem 295

R
Afast Internet connection for data transmis‐
sion free of inter fere nce.
% Data volume can be pur chased directly
from a mobile phone network pr ovider via
th e Mercedes me Portal.
% The functions and services are countr y-
dependent. For more information, consult a
Mercedes-Benz service centre.
Multimedia sy stem:
4 © 5
Radio #
Select TuneIn Radio.
The TuneIn menu appears. The last st ation
set starts playing.
% The connection quality depends on the local
mobile phone reception. Sound settings
Overview of functions in the sound menu
The setting options and functions
available
depend on the sound sy stem fitted. You can find
out which sound sy stem is fitted in your vehicle
in the Digital Owner's Manual. St
andard sound sy stem and Advanced sound
sy stem
The following functions are available:
R Equaliser
- Treble, mid-range and bass
R Balance and fader
R Volume
- Automatic adjust ment
Burmes ter®
sur round sound sy stem and
Bu rm ester ®
high-end 3D sur round sound
sy stem
The following functions are available:
R Equaliser:
- Treble, mid-range and bass
R Balance and fader
R Sound focus
R VIP seat (Bu rmester ®
high-end 3D sur round
sound sy stem only)
R Sound profiles
R Volume: -
Automatic adjust ment 296
MBUX multimedia sy stem

ASS
YST PLUS se rvice inter val display Fu
nction of the ASS YST PLUS se rvice inter val
displ ay The ASS
YST PLUS service inter val display on the
instrument display pr ovides information on the
re maining time or dis tance be fore the next
service due date.
Yo u can hide this service display using the back
button on the left-hand side of thesteering
wheel.
Depending on how theve hicle is used, the
ASS YST PLUS service inter val display may
shor tenth e service inter val, e.g. in thefo llowing
cases:
R mainly short-dis tance driving
R when the engine is of ten le ftidling for long
periods
R intheeve nt of frequent cold start phases
R vehicles with a diesel particulate filter: in
th eev ent of frequently inter rupted rege nera‐
tion of the diesel particulate filter Mercedes-Benz
recommends avoiding such
operating conditions.
Yo u can obtain information concerning the serv‐
icing of your vehicle from a qualified specialist
wo rkshop, e.g. a Mercedes-Benz Service Centre. Displaying
the service due da te On-board computer:
4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
Toexitth e displa y:press the back button
on the left-hand side of thesteering wheel.
Bear in mind thefo llowing related topic:
R Operating the on-board computer
(/ page 250). Information on
regular maintenance work *
NO
TEPremature wearthro ugh failure to
obser veservice due dates Maintenance
workwhich is not car ried out at
th eright time or incomple tely can le adto
inc reased wear and damage totheve hicle. #
Adhere tothe prescribed service inter‐
va ls. #
Alw ays ha vethe prescribed mainte‐
nance workcar ried out at a qualified
specialist workshop. Special service
requ irements The prescribed service inter
val is based on nor‐
mal operation of theve hicle. Maintenance work
will need tobe per form ed more of ten if theve hi‐
cle is operated under arduous conditions or
increased loads.
The ASS YST PLUS service inter val display is only
an aid. The driver of theve hicle bears responsi‐
bility as rega rdsto whe ther maintenance work
needs tobe per form ed more of tenth an speci‐ Main
tenance and care 297