MERCEDES-BENZ GLC COUPE 2021 Owners Manual

Display messages
Possible causes/consequences and M MSolutions
Adaptive Highbeam Assist
currently unavailable See
Owner's Manual *A
daptive Highbeam Assist is temp orarily una vailable.
The sy stem limits ha vebeen reached (/ page132).
On ce the cause of the problem is no longer present, the sy stem will be available again. The Adaptive Highbeam
Assist available again display message will appear. #
Drive on. #
Operate the high beam manually until Adaptive High Beam Assist is available again.
Adaptive Highbeam Assist
inoperative *A
daptive Highbeam Assist is malfunctioning. #
Consult a qualified specialist workshop.
Adaptive Highbeam Assist
Camera view restricted
See Owner's Manual *T
he camera view is restricted. Possible causes:
R Dirt on the windscreen in the camera's field of vision
R Heavy rain, snow or fog
Driving sy stems and driving saf ety sy stems may be malfunctioning or temp orarily una vailable.
Once the cause of the problem is no longer present, the driving sy stems and driving saf ety sy stems will be available
again.
If th e display message does not disappear: #
Stop theve hicle in accordance with the tra ffic conditions. #
Clean the windscreen. 378
Displaymessa ges and warning/indicator lamps

Display messages
Possible causes/consequences and M MSolutions
Adaptive Highbeam Assist
Plus currently unavailable
See Owner's Manual *A
daptive Highbeam Assist Plus is temp orarily una vailable.
The sy stem limits ha vebeen reached (/ page133).
On ce the cause of the problem is no longer present, the sy stem will be available again. The Adaptive Highbeam
Assist Plus available again display message will appear. #
Drive on. #
Operate the high beam manually until Adaptive High Beam Assist Plus is available again.
Adaptive Highbeam Assist
Plus inoperative *A
daptive Highbeam Assist Plus is malfunctioning. #
Consult a qualified specialist workshop.
Adaptive Highbeam Assist
Plus Camera view restric-
ted See Owner's Manual *T
he camera view is restricted. Possible causes:
R Dirt on the windscreen in the camera's field of vision
R Heavy rain, snow or fog
Driving sy stems and driving saf ety sy stems may be malfunctioning or temp orarily una vailable.
Once the cause of the problem is no longer present, the driving sy stems and driving saf ety sy stems will be available
again.
If th e display message does not disappear: #
Stop theve hicle in accordance with the tra ffic conditions. #
Clean the windscreen. Display messages and
warning/indicator lamps 37 9

Display messages
Possible causes/consequences and M MSolutions
Hazard warning lamps mal-
functioning *T
he hazard warning lamp switch is malfunctioning. #
Consult a qualified specialist workshop. Climate control
Display messages
Possible causes/consequences and M MSolutions
& inoperative See Owner's
Man. *T
hestationary heater is temp orarily malfunctioning. #
When theve hicle is stationary on a le vel sur face and the engine has cooled down, make up tofour attem ptsto
switch on thest ationary heater, waiting se veral minutes between each attem pt. #
Ifth est ationary heater does not swit chon, consult a qualified specialist workshop.
&
inoperative Battery low *T
he on-board electrical sy stem voltage is too lo w.
The stationary heater has swit ched itself off. #
Drive an extended di stance until the battery has reached a suf ficient charge leve l again.
&
inoperative Refuel vehicle *T
here is too little fuel in the fuel tank. The stationary heater cannot be swit ched on. #
Refuel theve hicle. 380
Display messages and warning/indicator lamps

Ve
hicle Display messages
Possible causes/consequences and M MSolutions
d Vehicle is operational
Switch off ignition before
exiting *Y
ou are leaving theve hicle in a ready-to-drive state. #
When you lea vetheve hicle, switch off the ignition, secure theve hicle against rolling away and take theke y with
yo u. #
Ifyo u do not lea vetheve hicle, switch off the electrical consumers, e.g. the seat heating. Otherwise, the12 ‑V
battery may discharge and starting the engine may be possible only with the help of a second battery (jump
st art).
ï
Operation only possible in
transmission position P *
The ball neck will not swivel because transmission position h,kor neut rali is selec ted. #
Depress the brake pedal. #
Enga gepark position j.
ï
Trailer coupling in motion *T
he ball neck is retracting/extending.
Do not attem pttospeed up, slow down or initiate the swivel mo vement using your hand, foot or other aids. During
th e swivel mo vement, do not couple a trailer.
When the ball neck has reached an operational position, the display message will disappear. Display messages and
warning/indicator lamps 381

Display messages
Possible causes/consequences and M MSolutions
ï Check trailer hitch lock *T
he trailer hitch is not operational during a journey with a trailer. &
WARNING Risk of an accident if the ball neck is not loc ked
The trailer may become de tach ed. #
Stop theve hicle immediately in accordance with the traf fic conditions. Do not continue driving. #
Uncouple the trailer and secure it against rolling away. #
Initiate a new swivel mo vement and do not re-couple the trailer until thewa rning/indicator lamp goes out. #
Initiate a new swivel mo vement (/ page240). #
When the display message disappears, couple up the trailer and drive on.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
*T he trailer hitch will not be operational when theve hicle is stationar y. #
Uncouple the coupled trailer and secure it against rolling away. #
Ifth e ball neck has been retracted: initiatea new swivel mo vement (/ page240).
The ball neck will engage vertically in the loc ked position and then engage beneath the bumper. 382
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M MSolutions #
Ifth e ball neck has been extended: initiate a new swivel mo vement (/ page240).
The ball neck will engage beneath th e bumper.
If th e display message does not disappear, the trailer hitch is malfunctioning and the ball neck is not loc ked. #
Do not couple up the trailer. Drive on without the trailer. No tethere duced ground clearance due tothe
unlo cked ball nec k. #
Consult a qualified specialist workshop.
Ù Steering malfunction
Increased physical effort
See Owner's Manual *T
he po werst eering assis tance is malfunctioning. &
WARNING Risk of an accident due toaltered steering characteristics
If th e po wer assi stance of thesteering fails partially or comple tely, you will need touse more forc eto steer. #
If safe steering is possible, drive on carefully. #
Visit or consult a qualified specialist workshop immediatel y. Ù
Steering malfunction Stop
immediately See Owner's
Manual *T
hesteering is malfunctioning. Steering capability is significant lyimpaired. &
WARNING Risk of accident if steering capability is impaired
If th esteering does not function as intended, theve hicle's operating saf ety is jeopardised. #
Pull over and stop theve hicle safely as soon as possible, paying attention toroad and traf fic conditions.
Do not continue driving under any circums tances. Display messa
ges and warning/indicator lamps 383

Display messages
Possible causes/consequences and M MSolutions #
Consult a qualified specialist workshop. Active bonnet malfunction
See Owner's Manual
*T
he active bonnet (pedestrian pr otection) is malfunctioning or inoperative af ter having already been triggered. #
Consult a qualified specialist workshop.
C *A
t least one door is open. #
Close all doors.
? *T
he bonnet is open. &
WARNING Risk of accident due todriving with the bonn etunlo cked
The bonn etmay open and block your vie w. #
Neverre lease the bonn etwhen driving. #
Before every trip, ensure that the engine bonn etis loc ked. #
Stop theve hicle immediately in accordance with the traf fic conditions. #
Close the bonn et.
A *T
hetailgate is open. 384
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M MSolutions &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust gases such as carbon monoxide. Exhaust gases can enter the
ve hicle interior if theta ilgate is open when the engine is running, especial lyifth eve hicle is in motion. #
Alw ays switch off the engine before opening theta ilgate. #
Never drive with theta ilgate open. #
Close theta ilgate.
_ Rear left seat backrest not
locked (Example) *T
he seat backrest of the cor responding seat is not engaged. #
Foldthe seat backrest back until it engages.
¥ Top up washer fluid *T
hewasher fluid le vel in thewa sher fluid reser voir has dropped below the minimum. #
Top up thewa sher fluid (/ page 304). Display messages and
warning/indicator lamps 385

Engine
Display messages
Possible causes/consequences and M MSolutions
To switch off the engine,
press Start/Stop button
for at least 3 seconds or 3
times. *Y
ou ha vepressed thest art/ stop button while theve hicle is in motion. #
Information about switching off the engine while driving (/ page153).
+
Top up coolant See Own-
er’s Manual *T
he coolant le vel is too lo w.
* NO
TEEngine damage duetoinsuf ficient coolant #
Avoid long journe yswith insuf ficient coolant. #
Add coolant (/ page 304). #
Have the engine cooling sy stem checked at a qualified specialist workshop.
ÿ
Coolant Stop vehicle
Switch engine off *T
he coolant is too hot. #
Stop theve hicle immediately in accordance with the traf fic conditions and switch off the engine. 386
Display messages and warning/indicator lamps

Display messages
Possible causes/consequences and M MSolutions &
WARNING Risk of burn s when opening the bonn et
If yo u open the bonn etwhen the engine has overheated or when there is a fire inthe engine compartment, the
fo llowing situations may occur:
R You could come into contact with hot gases.
R You could come into contact with other hot, escaping operating fluids. #
Before opening the bonn et, allow the engine tocool down. #
Intheeve nt of a fire inthe engine compartment, keep the bonn etclosed and call thefire service. #
Wait until the engine has cooled down. #
Make sure that the air supply tothera diator is not obstructed. #
Avoiding high loads on the engine, drive tothe nearest qualified specialist workshop. In doing so, ensure that
th e coolant temp erature display remains below 120°C.
ÿ *T
hefan mo tor is defective. #
Avoiding high loads on the engine, drive tothe nearest qualified specialist workshop. In doing so, ensure that
th e coolant temp erature display remains below 120 °C. Displ
aymessa ges and warning/indicator lamps 387