engine oil MERCEDES-BENZ GLC SUV 2015 Owners Manual

1, 2, 3 ...
4ETS (Electronic Traction System) see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 254
4MATIC off-road system ...................254
12 V socket
see Socket (12 V)
230 V power socket .......................... 406
360° camera
Cleaning ......................................... 425
Function/notes ............................ .267 A
ABS (Anti-lock Braking System) Display message ............................ 336
Function/notes ................................ 79
Important safety notes .................... 79
Warning lamp ................................. 379
Accident
Automatic measures after an acci-
dent ................................................. 65
Activating/deactivating air-recir-
culation mode ................................... .170
Activating/deactivating cooling
with air dehumidification ................. 162
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 328
Display message ............................ 362
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 329
Display message ............................ 361
Function/notes ............................ .283
Active light function ......................... 142
Active Light System
Display message ............................ 352
Active Parking Assist
Cancelling ...................................... 261
Detecting parking spaces .............. 258
Display message ............................ 362
Exiting a parking space .................. 260
Function/notes ............................ .257
Important safety notes .................. 257 Parking .......................................... 259
Towing a trailer .............................. 257
ADAPTIVE BRAKE ................................. 87
Adaptive Brake Assist
Function/notes ................................ 83
Adaptive brake lights .......................... 84
Adaptive Damping System (ADS) ..... 253
Adaptive Highbeam Assist Plus
Display message ............................ 353
Function/notes ............................ .143
Switching on/off ........................... 144
AdBlue ®
Additive ......................................... 484
Display message ............................ 356
Displaying level and range ............. 327
Filling capacity ............................... 485
Important safety notes .................. 484
Low outside temperatures ............. 484
Purity ............................................. 485
Topping up ..................................... 207
Additional speedometer ................... 333
Additives (engine oil) ........................ 486
Adjusting the headlamp range ......... 140
AIR BODY CONTROL
Display message ............................ 359
Function/notes ............................ .252
Lowering the rear of the vehicle .... 253
Raising the rear of the vehicle ....... 254
Air conditioning
General notes ................................ 156
Air filter (white display message) .... 356
Air vents
Important safety notes .................. 183
Rear ............................................... 184
Setting .......................................... .183
Setting the centre air vents ........... 184
Setting the side air vents .............. .184
Air-conditioning system
see Climate control
Airbag
Automatic front-passenger front
airbag deactivatio n .......................... 56
Introduction ..................................... 53
PASSENGER AIR BAG indicator
lamps ............................................... 48
Airbags
Display message ............................ 349 4
Index

Vehicle ........................................... 102
Engine
Display message ............................ 353
ECO start/stop function ................ 191
Engine number ............................... 480
Jump-starting .................................4 43
Running irregularl y......................... 194
Starting (important safety notes )... 189
Starting problems .......................... 194
Starting the engine with the key .... 189
Starting with the Start/Stop but-
ton ................................................. 190
Stopping ........................................ 220
Tow-starting (vehicle) ..................... 448
Warning lamp (engine diagnos-
tics) ............................................... 384
Engine electronics
Notes ............................................. 478
Problem (fault) ............................... 194
Engine oil
Additives ........................................ 486
Checking the oil level ..................... 416
Checking the oil level using the
dipstick .......................................... 416
Display message ............................ 355
Filling capacity ............................... 486
General notes ................................ 485
Notes about oil grade s................... 485
Notes on oil level/consumption .... 416
Topping up ..................................... 416
Viscosity ........................................ 486
Environmental protection
Returning an end-of-life vehicle ....... 25
ESP ®
(Electronic Stability Pro-
gram)
Activating/deactivating ................... 86
Characteristics ................................. 85
Crosswind Assist ............................. 87
Display message ............................ 336
Function/note s................................ 84
General notes .................................. 84
Important safety guidelines ............. 85
Trailer stabilisation .......................... 86
Warning lamp ................................. 381
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 85
Exhaust
see Exhaust pipe Exhaust pipe
Cleaning ......................................... 426
Exhaustive discharging (high-volt-
age battery) ....................................... 440
Exterior lighting
Cleaning ......................................... 424
see Lights
Exterior mirrors
Adjusting ....................................... 132
Anti-dazzle mode (automatic) ........ 133
Folding in/out (automatically )....... 132
Folding in/out (electrically) ........... 132
Out of position (troubleshooting) ... 133
Parking position ............................. 133
Resetting ....................................... 132
Storing settings (memory func-
tion) ............................................... 135 F
Fault message see Display messages
Features ............................................. 402
Filler cap
see Fuel filler flap
Fire extinguisher ............................... 432
First-aid kit ......................................... 431
Fitting a wheel
Fitting a wheel ............................... 467
Lowering the vehicle ...................... 467
Preparing the vehicle ..................... 464
Raising the vehicle ......................... 465
Removing a whee l.......................... 466
Securing the vehicle against roll-
ing away ........................................ 465
Flat tyre
Changing a wheel/fitting the
spare whee l................................... 463
MOExtended tyre s......................... 434
Preparing the vehicle ..................... 433
TIREFIT kit ...................................... 435
see Emergency spare wheel
Floormat ............................................. 411
Foglamps (extended range) .............. 143
Frequencies
Mobile phone ................................. 478
Two-way radio ................................ 478 Index
11

Checklist before driving off-road .... 228
General information ......................
.227
Important safety notes .................. 226
Maximum gradient climbing abil-
ity ................................................. .489
Maximum water depth ................... 489
Travelling uphill .............................. 229
Off-road lights ................................... .143
Off-road system
DSR ............................................... 248
Off road drive program .................. 250
Off-road 4ETS .................................. 85
Off-road ABS ................................... .79
Off-road ESP ®
..................................85
Oil
see Engine oil
On-board computer
Assistance graphic menu ............... 326
Assistance menu ........................... 327
Display messages .......................... 335
Displaying a service message ........ 419
DISTRONIC PLUS ........................... 242
Factory settings ............................. 334
Head-up display ............................. 315
HYBRID menu ................................ 329
Important safety notes .................. 312
Instrument cluster menu ............... 332
Light menu .....................................3 31
Media menu ................................... 322
Menu overview .............................. 317
Message memory .......................... 335
Navigation menu ............................ 320
Operating the TV ............................ 324
Operating video DVD ..................... 323
Operation ....................................... 314
Radio menu ................................... 322
Service menu ................................. 326
Settings menu ............................... 327
Standard display ............................ 318
Telephone menu ............................ 324
Trip menu ...................................... 318
Vehicle menu ................................. 333
Opening and closing the side trim
panels ................................................. 148
Operating instructions
Vehicle equipment ........................... 26
Operating safety
Declaration of conformity ................ 27 Important safety note .....................
.26
Operating system
see On-board computer
Outside temperature display ........... 313
Overhead control panel ......................41
Override feature
Rear side windows ........................... 78
Owner's Manual
Overview .......................................... 26 P
Paint code .......................................... 480
Paintwork (cleaning instructions) ... 423
Panic alarm .......................................... 46
Panorama sliding sunroof
Important safety information ......... 113
Opening/closing ............................1 14
Problem (malfunction) ................... 118
Rain closing feature ....................... 115
Resetting ....................................... 116
Parking
Important safety notes .................. 219
Parking brake ................................ 220
Position of exterior mirror, front-
passenger sid e............................... 133
Reversing camera .......................... 262
Switching off the engine ................ 220
see PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see PARKTRONIC
see Reversing camera
Parking brake
Display message ............................ 339
Electric parking brake .................... 220
Warning lamp ................................. 383
Parking lamps
Display message ............................ 352
Switching on/of f........................... 140
PARKTRONIC
Deactivating/activating ................. 256
Driving system ............................... 254
Function/note s............................. 254
Important safety notes .................. 254
Problem (fault) ............................... 257 16
Index

Service products
AdBlue ®
special additives .............. 484
Brake fluid .....................................4 86
Coolant (engine) ............................ 487
Engine oil ....................................... 485
Fuel ................................................ 480
Important safety notes .................. 480
Washer fluid ................................... 487
Setting the charge current (on-
board computer) ............................... 329
Setting the departure time (on-
board computer) ............................... 330
Settings
Factory (on-board computer) ......... 334
On-board computer ....................... 327
Side lamps
Switching on/off ........................... 140
Side windows
Convenience closing ..................... .111
Convenience opening .................... 111
Important safety notes .................. 109
Opening/closing ............................ 110
Problem (malfunction) ................... 113
Resetting ....................................... 112
Reversing feature ........................... 110
Sidebag ................................................ 55
Ski/snowboard bag .......................... 393
Sliding sunroof
see Panorama sliding sunroof
Snow chains ...................................... 457
Socket (12 V)
Centre console .............................. 406
General notes ................................ 405
Luggage compartment ................... 406
Rear compartment ......................... 406
Socket (230 V) ................................... 406
Specialist workshop ............................ 28
Spectacles compartment ................. 391
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 333
Digital ............................................ 319
In the Instrument cluster ................. 34
Segments ...................................... 313
Selecting a display unit .................. 332 see Instrument cluster
SPEEDTRONIC
Deactivating variable ..................... 235
Display message ............................ 365
Function/notes ............................ .233
General notes ................................ 233
Important safety notes .................. 233
LIM indicator lamp ......................... 234
Permanent ..................................... 236
Selecting ........................................ 234
Setting the speed .......................... 235
Storing the current spee d.............. 234
Storing the current speed or call-
ing up the last stored speed .......... 235
Switching to passive ...................... 235
Variabl e......................................... 234
Start/Stop button
Starting the engine ........................ 190
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 189
STEER CONTROL .................................. 90
Steering
Display message ............................ 374
Warning lamps ............................... 388
Steering Assist and Stop&Go Pilot
(DISTRONIC PLUS)
Display message ............................ 365
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering wheel
Adjusting (electrically) ................... 129
Adjusting (manually) ...................... 128
Button overview ............................... 37
Buttons (on-board computer) ......... 314
Cleaning ......................................... 427
EASY ENTRY/EXIT feature ............. 130
Important safety notes .................. 128
Steering wheel heating .................. 129
Storing settings (memory func-
tion) ............................................... 135
Steering wheel gearshift paddles .... 201
Steering wheel heating
Problem (malfunction) ................... 130
Switching on/of f........................... 129
Stowage areas ................................... 39020
Index

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Problems with PLUG-IN HYBRID operation (Y
page 301).Transfer case
This section only applies to vehicles with all-
wheel drive (4MATIC). The front and rear
axles are constantly driven.
! Performance tests may only be carried
out on a two-axle roller dynamometer. Oth-
erwise, the braking system or the transfer
case could be damaged. Contact a qualified
specialist workshop for more information
on performance tests.
! Since ESP ®
engages automatically, the
ignition must be switched off (the key or
Start/Stop button must be in position 0or
1) if:
R the electric parking brake is being tested
using a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged. !
Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel Refuelling
203Driving and parking
Z

with the vehicle parked on a level surface.
Fluctuations in capacity will thus be avoi-
ded. Filling a vehicle standing on an uneven surface is not permitted. There is a danger
of overfilling, which can cause damage to
BlueTEC exhaust gas aftertreatment com-
ponents.
! Surfaces which have come into contact
with AdBlue ®
while refilling should be
rinsed immediately with water, or remove
AdBlue ®
with a moist cloth and cold water.
If AdBlue ®
has already crystallised, use a
sponge and cold water to clean the area.
AdBlue ®
residue crystallises after a certain
amount of time and soils the affected sur-
faces.
! AdBlue ®
is not a fuel additive and must
not be added to the fuel tank. If AdBlue ®
is
added to the fuel tank, this can lead to
engine damage.
Have the AdBlue ®
tank refilled at a qualified
specialist workshop. However, you can also
top up the AdBlue ®
tank:
R at a filling station with an AdBlue ®
filling
pump
R with AdBlue ®
refill bottles
R with an AdBlue ®
refill canister
When the pump nozzle switches off automat- ically during filling at a filling pump, the
AdBlue ®
tank has been completely filled. Do
not fill the AdBlue ®
tank any further. AdBlue ®
may leak out.
To avoid transporting already opened refill
containers in the vehicle, completely empty
refill bottles or canisters when filling the
AdBlue ®
tank, if possible.
Further information on AdBlue ®
(Y page 484). Opening the AdBlue
®
filler cap X
Switch the ignition off.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn blue AdBlue ®
fuel filler cap ;anti-
clockwise and remove it.
AdBlue ®
filler cap ;is secured with a plas-
tic strip.
i The fuel filler flap is unlocked or locked
automatically when you unlock or lock the
vehicle.
AdBlue ®
refill canisters !
Do not tighten the disposable hose with
too much force. The disposable hose may
otherwise be destroyed. X
Unscrew the cap from the opening on top of
AdBlue ®
refill canister ;.
X Place disposable hose :on the opening of
AdBlue ®
refill canister ;and screw it on
clockwise until hand-tight. 208
RefuellingDriving and parking

sideways, tip and overturn. There is a risk of
an accident.
When driving up an incline, drive into the line of fall (upwards or downwards in a straight
line) and do not turn. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
kerb or an unpaved road
R you drive too fast over an obstacle, e.g. a
kerb or a pothole in the road
R a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tyres could
be damaged without the damage being visi-
ble. Components damaged in this way can
unexpectedly fail or, in the case of an acci-
dent, no longer withstand the strain they
are designed for.
If the underbody panelling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody panelling. If
these materials come in contact with hot
parts of the exhaust system, they can catch fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If, upon con-
tinuing your journey, you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to road and traffic conditions. In such cases,
consult a qualified specialist workshop.
The vehicle is only designed for easily nego-
tiable off-road terrain and poor road surfaces. When driving off-road, substances such as
sand, mud and water or water mixed with oil
may get into the brakes. This may lead to a
reduction in braking performance or total
brake failure as a result of increased wear.
The braking characteristics will vary depend-
ing on the substances that get into the
brakes. Clean the brakes after driving off-
road. If you notice grinding noises or a reduc-
tion in braking performance, have the brake
system checked at a qualified specialist work- shop immediately. Adapt your driving style to
the altered braking characteristics.
Driving off-road increases the possibility of
damage to the vehicle, which may cause
assemblies or systems to fail. Adapt your
driving style to the conditions of the terrain.
Drive carefully. Have vehicle damage rectified immediately at a qualified specialist work-
shop.
Do not shift into transmission position N
when driving off-road. You could lose control
of the vehicle if you attempt to brake the
vehicle using the service brake. If the gradient
is too steep for your vehicle, back up in
reverse gear.
General notes H
Environmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section before driving your vehicle
off-road.
Off-road driving is only possible with the Off-
Road Engineering package (Y page 250). Driving tips
227Driving and parking Z

The following driving systems are specially
adapted for driving over easily negotiable off-
road terrain:
R Off-road program (Y page 250)
R Off-road ABS (Y page 79)
R Off-road 4ETS (Y page 85)
R Off-road ESP ®
(Y page 85)
R DSR (Downhill Speed Regulation)
(Y page 248)
Observe the following notes:
R Stop the vehicle before driving off-road. If
necessary, activate the off-road program
(Y page 250).
R To avoid damaging the vehicle, make sure
there is always sufficient ground clearance.
R Make sure that items of luggage and loads
are stowed safely and are well secured
(Y page 396).
R Always keep the engine running and in gear
when driving on a downhill gradient. Acti-
vate DSR (Y page 248).
R Drive slowly and evenly, if necessary at
walking pace.
R Ensure that the wheels are in contact with
the ground at all times.
R Drive with extreme care on unknown off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route.
R Check the depth of water before fording
rivers and streams.
R Watch out for obstacles.
R Take care when turning on an uphill or
downhill slope or when driving across a
slope. The vehicle could otherwise tip over.
R Always keep the side windows and the pan-
orama sliding sunroof closed during the
journey.
R Do not deviate from marked routes.
Do not use the HOLD function when driving
off-road, on steep uphill or downhill gradients or on slippery or loose surfaces. The HOLD
function cannot hold the vehicle on such sur-
faces. Checklist before driving off-road X
Engine oil level: check the engine oil and
top it up if necessary.
When driving on steep gradients, the oil
level must be sufficiently high to ensure a
correct oil supply in the vehicle.
X Wheels and tyres: check the tyre tread
depth and tyre pressure.
X Check for damage and remove any foreign
objects, e.g. small stones, from the
wheels/tyres.
X Replace any missing valve caps.
X Replace dented or damaged wheels.
X Wheels: dented or bent wheels can lead to
a loss of tyre pressure and damage to the
tyre bead. Before driving off-road, check
the wheels and replace them if necessary.
Checklist after driving off-road !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
X Deactivate the off-road program
(Y page 250).
X Deactivate DSR (Y page 248).
X Clean the headlamps and rear lights and
check for damage.
X Clean the front and rear licence plates.
X Clean the wheels/tyres with a water jet and
remove any foreign objects.
X Clean the wheels, wheel arches and the
vehicle underside with a water jet; check
for any foreign objects and damage.
X Check whether twigs or other parts of
plants have become trapped. These
increase the risk of fire and can damage
fuel pipes, brake hoses or the rubber bel-
lows of the axle joints and propeller shafts.
X After the trip, examine without fail the
entire undercarriage, wheels, tyres, brakes,
bodywork structure, steering, chassis and
exhaust system for damage. 228
Driving tipsDriving and parking

Display messages
Possible causes/consequences and
M
MSolutions #
Stop vehicle See Stop vehicle See
Owner's Manual Owner's Manual The battery is no longer being charged and the battery charge level
is too low.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 219).
X Observe the instructions in the #See Owner's Manual
See Owner's Manual
display message.
X Consult a qualified specialist workshop. #
Stop Stop
vehicle
vehicle Leave
Leave
engine running
engine running The battery charge level is too low.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Start the engine.
X Wait until the display message disappears before pulling away. #
Start engine See Start engine See
Owner's Manual Owner's Manual The engine is off and the battery charge level is too low.
X Switch off electrical consumers that you do not need, such as
the rear window heating and interior lighting.
X Leave the engine running for a few minutes, or drive for a longer
distance.
The battery charges. 4
Check eng. oil Check eng. oil
lev. when next lev. when next
refuelling refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
! Avoid long journeys when there is too little coolant in the cool-
ing system. Otherwise the engine will be damaged.
X Check the oil level when next refuelling, at the latest
(Y page 416).
X If necessary, top up the engine oil (Y page 416).
If you have to top up the engine oil frequently:
X Contact a qualified specialist workshop and have the engine
checked.
Information on approved engine oils can be obtained from a quali- fied specialist workshop or on the Internet at http://
bevo.mercedes-benz.co m. Display
messages
355On-board computer and displays Z

Closing the bonnet
X
Lower the bonnet and let it fall from a
height of approximately 20 cm.
X Check that the bonnet has engaged prop-
erly.
If the bonnet can be raised slightly, it is not
properly engaged. Open it again and close
it with a little more force. Radiator
Do not cover up the radiator. Do not use ther-
mal mats, insect protection covers or any-
thing similar. Doing so can cause the Onboard Diagnostics System to display inaccurate val-
ues. Some of these values are legally required
and must always be correct. Engine oil
General notes Depending on your driving style, the vehicle
consumes up to 0.8 litres of oil per 1000 km.
The oil consumption may be higher than this
when the vehicle is new or if you frequently
drive at high engine speeds.
Depending on the engine, the oil dipstick may
be installed at a different location.
When checking the oil level:
R park the vehicle on a level surface
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature
R if the engine is not at normal operating
temperature, e.g. if the engine was only
started briefly, wait approximately
30 minutes before carrying out the meas-
urement Checking the oil level using the oil dip-
stick G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. Example
X Pull oil dipstick :out of the oil dipstick
tube.
X Wipe off oil dipstick :.
X Slowly slide dipstick :into the guide tube
to the stop, and take it out again after
approximately 3 seconds.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X If the oil level has dropped to MIN mark =
or below, top up with 1.0 l of engine oil.
Topping up engine oil G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. 416
Engine compartmentMaintenance and care