ESP inoperative MERCEDES-BENZ GLC SUV 2017 X253 Owner's Manual

Important safety notes
If you fail to adapt your driving style or if you are
inattentive, thedriving safet ysystems can nei-
ther reduce th eris kof an acciden tno roverride
th elaws of physics .Drivin gsafet ysystems are
merely aids designed to assist driving .You are
responsible for maintainin gth edistanc eto th e
vehicl ein front, for vehicl espeed, for braking in
goo dtime, and for staying in lane. Always adapt
your driving style to suit th eprevailing road and
weather condition sand maintai n asafedistanc e
from th evehicl ein front. Drive carefully.
The driving safet ysystems describe donly wor k
as effectivel yas possible when there is ade-
quat econtact between th etires and th eroad
surface. Pay particular attention to th einforma-
tion regarding tires ,recommended minimum
tire tread depths etc. in th e"Wheels and tires "
section (
Ypage 336).
In wintr ydriving conditions, always use winte r
tires (M+ Stires )and if necessary, snow chains.
Only in this way will the driving safety systems
described in this section work as effectively as
possible.
ABS (Anti-lock Braking System)
General information
ABS regulates brake pressure in such a way that
the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
The ! ABS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions.
ABS works on slippery surfaces, even when you
only brake gently.
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 65).
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp (
Ypage 259) and dis-
play messages which may be shown in the
instrument cluster (
Ypage 228).
Braking
XIf ABS intervenes: continue to depress the
brake pedal vigorously until the braking sit-
uation is over.
XTo make a full brake application: depress
the brake pedal with full force.
If ABS intervenes when braking, you will feel a
pulsing in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions, and functions as a reminder to take extra care while driving.
BAS (Brake Assist System)
General information
BAS operates in emergency braking situations.
If you depress the brake pedal quickly, BAS
automatically boosts the braking force, thus
shortening the stopping distance.
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 65).
GWARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Driving safety systems65
Safety
Z

Safety systems
Display messagesPossible causes/consequences andMSolutions
!÷
Currently Unavaila‐ble See Operator'sManual
ABS (Anti-lock Braking System) and ESP®(Electronic Stability Pro-
gram) are temporarily not available.
Other driving systems and driving safety systems may also malfunc-
tion.
In addition, the ÷and! warning lamps light up in the instru-
ment cluster.
For example, the on-board voltage may be insufficient.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected.
The braking distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XDrive on carefully.
Carefully drive a suitable distance, making slight steering move-
ments at a speed above 12 mph (20 km/h).
If the display message disappears, the functions mentioned above are available again.
If the multifunction display still shows the display message:
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
!÷
Inoperative SeeOperator's Manual
ABS and ESP®are malfunctioning.
Other driving systems and driving safety systems may also malfunc-
tion.
The $ (USA only) or J(Canada only), ÷and! warning
lamps in the instrument cluster may also light up.
GWARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected.
The braking distance in an emergency braking situation can increase.
If ESP
®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
228Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
÷
Inoperative SeeOperator'sManual
ES P®is malfunctioning .
Other drivin gsystems and drivin gsafet ysystems may also malfunc -
tion .
The ÷ warning lamp also lights up in th einstrumen tcluster.
GWARNIN G
The brak esystem continues to function normally, but without th e
function slisted above.
The braking distanc ein an emergenc ybraking situation can thus
increase.
If ES P
®is no toperational, ES P®is unable to stabiliz eth evehicle.
There is an increased ris kof skiddin gand an accident.
XDrive on carefully.
XVisit aqualified specialist workshop immediately.
÷
Currently Unavaila‐ble See Operator' sManual
ESP®is temporarily unavailable .
Other drivin gsystems and drivin gsafet ysystems may also malfunc -
tion .
The ÷ warning lamp also lights up in th einstrumen tcluster.
The self-diagnosis function might no tbe complete, for example.
GWARNIN G
The brak esystem continues to function normally, but without th e
function slisted above. The wheels could therefor eloc kif you brak e
hard, for example.
The braking distanc ein an emergenc ybraking situation can thus
increase.
If ES P
®is no toperational, ES P®is unable to stabiliz eth evehicle.
There is an increased ris kof skiddin gand an accident.
XCarefully drive asuitable distance, making slight steering move-
ments at aspeed abov e12 mph (20 km/ h).
If the display message disappears, the functions mentioned above are available again.
If the multifunction display still shows the display message:
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
Display messages229
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
T!
÷
Inoperative SeeOperator'sManual
EB D(electronic brak eforce distribution), AB Sand ES P®are malfunc -
tioning .
Other drivin gsystems and drivin gsafet ysystems may also malfunc -
tion .
In addition ,th e÷ and! warning lamp sligh tup in th einstru-
men tcluste rand awarning tone sounds.
GWARNIN G
The brak esystem continues to function normally, but without th e
function slisted above. The fron tand rear wheels could therefor eloc k
if you brak ehard, for example.
The steerabilit yand braking characteristics may be severely affected.
The braking distanc ein an emergenc ybraking situation can increase.
If ES P
®is no toperational, ES P®is unable to stabiliz eth evehicle.
There is an increased ris kof skiddin gand an accident.
XDrive on carefully.
XVisit aqualified specialist workshop immediately.
F(USA
only)
!( Canada
only)
Tur nOn the Igni‐
tio ntoReleas etheParkingBrake
The red F(USAonly) or !(Canada only) indicator lamp lights
up.
You attempte dto release th eelectric parking brak ewhile th eignition
was switched off .
XSwitchon th eignition .
F(USA
only)
!( Canada
only)
Please
Releas ePark‐ing Brake
The red F(USAonly) or !(Canada only) indicator lamp flashes
and awarning tone sounds. Acondition for automatic release of th e
electric parking brak eis no tfulfilled (
Ypage 156).
You are drivin gwit hth eelectric parking brak eapplied.
XReleas eth eelectric parking brak emanually.
The red F(USAonly) or !(Canada only) indicator lamp flashes
and awarning tone sounds.
You are usin gth eelectric parking brak efor emergenc ybraking
(
Ypage 157).
F(USA
only)
!( Canada
only)
Parkin gBrake See
Operator' sManual
The yellow !warning lamp lights up.
The electric parking brak eis malfunctioning .
To apply :
XSwitchth eignition off .
XPress theelectric parking brak ehandle for at least te nseconds.
XShift th etransmission to position j.
XConsultaqualified specialist workshop .
230Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
The yellow!warning lamp lights up and th ered F (USAonly)
or ! (Canada only) indicator lamp flashes .
It is no tpossibl eto apply th eelectric parking brak emanually.
XShift th etransmission to position j.
XVisitaqualified specialist workshop .
$(USA
only)
J( Canada
only)
Check Brake Fluid
Level
There is no tenough brak eflui din th ebrak efluid reservoir .
In addition ,th e$ (USAonly) or J(Canada only) warning lamp
lights up in th einstrumen tcluste rand awarning tone sounds.
GWARNIN G
The braking effec tmay be impaired.
There is aris kof an accident.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XSecur eth evehicl eagainst rollin gaway (Ypage 154).
XConsult aqualified specialist workshop .
XDo notadd brak efluid .This does no tcorrec tth emalfunction .
#
CheckBrakePadWear
The brak epads/linings hav ereached their wear limit.
US Aonly: th e$ red brak esystem warning lamp is lit while th e
engin eis running.
XVisit aqualified specialist workshop .
G
Inoperative
Oneor mor emain features of th embrace system are malfunctioning .
XVisitaqualified specialist workshop .
Collision Preven‐tionAssist Plu sCurrently Unavaila‐ble See Operator' sManual
COLLISION PREVENTION ASSIST PLU Sis temporarily no toperational.
Possibl ecauses are:
Rth eradar sensor system is temporarily inoperative, e.g. due to elec -
tromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation
Rth esystem is outside th eoperating temperature range
Rth eon-boar dvoltag eis to olow
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
COLLISION PREVENTION ASSIST PLU Sis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 154).
XRestart th eengine.
Display messages23 3
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Collision Preven‐tionAssist Plu sInoperative
COLLISION PREVENTION ASSIST PLU Sis temporarily inoperative due
to amalfunction .Adaptive Brake Assis tmay also hav efailed.
XVisit aqualified specialist workshop immediately.
PRE-SAFE Inopera‐tiv eSeeOperator' sManual
Importantfunction sof PRE-SAF E®havefailed. Al lother occupant
safet ysystems ,e.g. air bags ,remain available.
XVisit aqualified specialist workshop immediately.
PRE-SAFE FunctionsCurrently Limite dSee Operator'sMan ‐ual
PRE ‑S AF E®PLU Sor PRE‑SAFE®Brake is temporarily inoperative.
Possibl ecauses are:
Rfunction is impaire ddue to heav yrain or snow
Rth eradar sensor system is temporarily inoperative, e.g. due to elec -
tromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation
Rth esystem is outside th eoperating temperature range
Rth eon-boar dvoltag eis to olow
RMercedes-AMG vehicles: ES P®is deactivated
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
PRE ‑SAFE
®PLU Sand PRE ‑S AF E®Brake are operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 154).
XRestart th eengine.
XMercedes-AMG vehicles: switch ES P®on again(Ypage 71).
PRE-SAFE FunctionsLimitedSee Opera‐tor's Manual
PRE ‑S AF E®PLU Sor PRE‑SAFE®Brake is unavailable due to amal-
function .BA SPLU Swit hCross-Traffic Assis tmay also hav efailed.
XVisit aqualified specialist workshop immediately.
234Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
Forfurther information about th eOccupant Classification System, see
(Ypage 51) .
Lights
Display messagesPossible causes/consequences and MSolutions
b
CheckLeftLowBeam(Example)
The bulb in question is malfunctioning .
XVisitaqualified specialist workshop .
or
XChec kwhether you are permitte dto replace th ebulb yourself
(Ypage 116).
iLE Dligh tsources: th edisplay message for th ecorrespondin g
lamp only appear swhen all th eLEDs in th elamp hav efailed.
b
Active HeadlampsInoperative
The active ligh tfunction is malfunctioning .
XVisitaqualified specialist workshop .
b
Malfunction SeeOperator’sManual
The exterio rlighting is malfunctioning .
XVisitaqualified specialist workshop .
Vehicles withtrailer to whitch : afusemay hav eblown .
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 154).
XCheckth efuses (Ypage 333).
XIf necessary, replace th eblown fuse. Observ eth ewarning notes.
If th edisplay message remain son show:
XVisit aqualified specialist workshop .
b
AutoLam pFunctionInoperative
The ligh tsensor is malfunctioning .
XVisitaqualified specialist workshop .
b
Switch Off Lights
You leaveth evehicl eand th elights are switched on . Awarning tone
also sounds.
XTurn th eligh tswitch to th eà position .
b
Switch On Headlamps
You are drivin gwit hlow-beam headlamp sswitched off .
XTurn theligh tswitch to th eL orà position .
Display messages239
On-board computer and displays
Z

Display messagesPossible causes/consequences andMSolutions
Adaptive HighbeamAssist CurrentlyUnavailable SeeOperator'sManual
Adaptive Highbea mAssis tis deactivated and temporarily inoperative.
Possibl ecauses are:
RThe windshield in th ecamera' sfield of vision is dirty
RVisibilit yis impaire ddue to heav yrain ,snow or fog .
XClean thewindshield.
If th esystem detects that th ecamera is full yoperational again ,th e
Adaptive
HighbeamAssistNowAvailablemessage is displayed.
Adaptive Highbea mAssis tis operational again .
Adaptive HighbeamAssist InoperativeAdaptive HighbeamAssis tis malfunctioning .
XVisitaqualified specialist workshop .
Engine
Display messagesPossible causes/consequences and MSolutions
+
CheckCoolantLevelSee Operator' sMan ‐ual
The coolan tlevel is to olow.
!Avoid making lon gjourneys wit hto olittl ecoolan tin th eengin e
coolin gsystem. The engin ewill otherwise be damaged.
XAd dcoolant, observing th ewarning note sbefore doin gso
(Ypage 309).
If you have to ad dcoolant frequently:
XContac t aqualified specialist workshop and hav eth eengin ecoolin g
system checked.
?The fan motor is malfunctioning .
XAt coolanttemperatures belo w24 8‡( 120 †), drive to the nearest
qualified specialist workshop.
XAvoid heavy loads on the engine as you do so, e.g. driving in moun-
tainous terrain and stop-and-go traffic.
240Display messages
On-board computer and displays

Drivingsystems
Display messagesPossible causes/consequences an dMSolutions
À
ATTENTION ASSIST :Take a Break!
Based on certain criteria, ATTENTION ASSIST has detecte dfatigue or
a lac kof concentration on th epar tof th edriver . Awarnin gtone also
sounds.
XIf necessary, take abreak .
Durin glon gjourneys, take regular break sin goo dtime so you get
enough rest.
À
ATTENTION ASSISTInoperative
ATTENTION ASSIST is inoperative .
XVisitaqualified specialis tworkshop .
Á
VehicleRising
The vehicle is risin gto th elevel you hav eselected.
Á
Vehicl eRisingPlease Wai t
The vehicle level is to olow when th evehicle is stationary. Awarnin g
tone also sounds.
XDo no tpull away.
The vehicle level is set when th edisplay messag edisappears .
Á
StopVehicl eVehi‐cle Too Low
You hav epulle daway whil eth evehicle level is still to olow.
AI RBODY CONTROL set sth evehicle to th eselecte dlevel after ashort
period.
Mercedes-AMG vehicles :th eAM Gsport ssuspensio nbase don AI R
BODY CONTROL set sth evehicle to th eselecte dlevel after ashort
period.
XPull over and stop th evehicle safely as soo nas possible, payin g
attention to road and traffic conditions.
XSecur eth evehicle against rollin gaway (Ypage 154).
XWait until th edisplay messag edisappears befor epulling away.
AI R BODY CONTROL is faulty. Awarnin gtone also sounds.
Mercedes-AMG vehicles :th eAM Gsport ssuspensio nbase don AI R
BODY CONTROL is malfunctioning. Awarnin gtone also sounds.
XDo no tdrive at speeds abov e50 mph (80 km/h).
XMak eonly slight steerin gmovements .Otherwise ,th efron tfender
or th etires could be damaged if th esteerin gmovemen tis to olarge.
XListe nfo rscrapin gsounds.
XPull over and stop th evehicle safely, payin gattention to road and
traffic conditions, and set ahigher vehicle level.
Dependin gon th emalfunction ,it may be possible to rais eth evehi-
cle.
XVisit aqualified specialis tworkshop .
244Display messages
On-board computer and displays

Display messagesPossible causes/consequences andMSolutions
Á
Drive MoreSlowly
You canno tchang eth evehicl elevel. Possibl ecauses are:
RYou are drivin gto ofas tfor th eselected vehicl elevel
RYou are drivin gto ofas twit h a trailer or th etrailer-coupling socke tis
bein gused ,e.g. for abicycle rac k
XDrive moreslowly and then select th edesire dvehicl elevel again
(Ypage 173).
XObserv eth enote son towin g atrailer (Ypage 203).
Á
Compresso rIs Cool‐ing
You hav eselected ahigher vehicl elevel. The compressor first needs
to cool down because of frequen tlevel changes.
XDrive in amanne rappropriat efor th ecurren tvehicl elevel.
XMak esur ethat there is sufficien tground clearance .
XAllow thecompressor to cool down .
Whe nth ecompressor has cooled down ,th edisplay message dis-
appears. The vehicl ethen continues rising to th eselected level.
Á
Malfunction
AI R BODY CONTROL is malfunctioning .The vehicle's handlin gchar-
acteristics may be affected.
Mercedes-AMG vehicles: theAM Gsport ssuspension base don AI R
BODY CONTROL is malfunctioning .The vehicle's handlin gcharacter-
istics may be affected.
XDrive as appropriat efor th ecurren tvehicl elevel, but do no texceed
50 mph (80 km/h).
XMak esur ethat there is sufficien tground clearance .
XVisitaqualified specialist workshop .
LaneKeepin gAssistCurrently Unavaila‐ble See Operator' sManualorActiveLan eKeepin gAssistCurrently Unavaila‐ble See Operator' sManual
LaneKeepin gAssis tor Active Lan eKeepin gAssis tis deactivated and
temporarily inoperative.
Possibl ecauses are:
RThe windshield in th ecamera' sfield of vision is dirty.
RVisibilit yis impaire ddue to heav yrain ,snow or fog .
RThere havebeen no lan emarking sfor an extended period.
RThe lan emarking sare worn, dark or covered, e.g. by dir tor snow.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Lan eKeepin gAssis tor Active Lan eKeepin gAssis tis operational
again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 154).
XClean th ewindshield.
Lan eKeepin gAssistInoperativeor
ActiveLan eKeepin gAssist Inoperative
LaneKeepin gAssis tor Active Lan eKeepin gAssis tis malfunctioning .
XVisitaqualified specialist workshop .
Display messages245
On-board computer and displays
Z