pts MERCEDES-BENZ GLC SUV 2017 X253 Owner's Manual

systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Therefore, only genuine Mercedes-Benz parts
should be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 363).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of publica-
tion of the Operator's Manual. Country-spe-
cific differences are possible. Bear in mind
that your vehicle may not feature all functions
described here. This also applies to safety-
relevant systems and functions. The equip-
ment in your vehicle may therefore differ from
that shown in the descriptions and illustra-
tions.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies in
accordance with the warranty terms and condi-
tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more
of the following occurs:
(1) the substantial defect or malfunction can result in death or serious injuries for the
28Service and vehicle operation
Introduction

Multifunction steering wheel
FunctionPage
:Multifunction display210
;Multimedia system display
=~Rejects or ends a call
6Makes or accepts a call
Further telephone functions218
WXAdjusts volume
8 Mute
óSwitches on voice-
operated control for naviga-
tion or the Voice Control Sys-
tem
FunctionPage
?ò Opens the menu list
9:Selects a menu
aConfirms the selection
%Back
Operates the on-board com-
puter209
ñSwitches on voice-
operated control for naviga-
tion or the Voice Control Sys-
tem
iVehicles with Audio 20 multimedia sys-
tem: you can find further information
Ron the multimedia system in the Digital
Operator's Manual
Ron voice-controlled navigation in the man-
ufacturer's operating instructions
iVehicles with COMAND multimedia sys-
tem: you can find further information
Ron the multimedia system in the Digital
Operator's Manual
Ron the DVD changer or single DVD drive in
the Digital Operator's Manual
Ron the Voice Control System in the sepa-
rate operating instructions
Multifunction steering wheel37
At a glance

could thus be opened or closed unintention-
ally, for example, if you:
-install or remove the ball coupling.
-couple or uncouple a trailer.
-install or remove a rear-mounted bicycle
rack.
-load/unload bicycles on/from a rear-
mounted bicycle rack.
-sit on the edge of the cargo compartment.
-set something down or lift something up
behind the vehicle.
-polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about your
person in these situations or in situations sim-
ilar to these. This will prevent unintentional
opening or closing of the tailgate.
Important safety notes
GWARNING
The vehicle's exhaust system may be very hot. You could burn yourself by touching the
exhaust system if you use HANDS-FREE
ACCESS. There is a risk of injury. Always
ensure that you only make the kicking move-
ment within the detection range of sensors.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rusing a car wash
Rusing a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
Operation
XTo open or close: kick into sensor detection
range :under the bumper with your foot.
Two warning tones sound while the tailgate is
opening or closing.
XIf the tailgate does not open or close after
several attempts: wait at least ten seconds
then kick under the bumper once again.
If you hold your foot under the bumper for too
long, the tailgate does not open or close. Repeat the leg movement more quickly if this occurs.
To stop the opening or closing procedure, you
have the following options:
RKick with your foot into sensor detection
range :under the bumper.
RPull the handle on the outside of the tailgate.
RPress the closing button on the tailgate.
RPress the Fbutton on the SmartKey
If the tailgate closing procedure has been stop-
ped:
RMove your foot under the bumper again and
the tailgate will open.
If the tailgate opening procedure has been stop-
ped:
RKick with your foot under the bumper again
and the tailgate will close.
Opening/closing automatically from
inside
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
88Cargo compartment
Opening and closing

The system automatically adapts the low-beam
headlamp range depending on the distance to
the other vehicle. Once the system no longer
detects any other vehicles, it reactivates the
high-beam headlamps.
The system's optical sensor is located behind
the windshield near the overhead control panel.
Important safety notes
GWARNING
Adaptive Highbeam Assist does not recognize
road users:
Rwho have no lights, e.g. pedestrians
Rwho have poor lighting, e.g. cyclists
Rwhose lighting is blocked, e.g. by a barrier
On very rare occasions, Adaptive Highbeam
Assist may fail to recognize other road users
that have lights, or may recognize them too
late. In this, or in similar situations, the auto-
matic high-beam headlamps will not be deac-
tivated or will be activated regardless. There is a risk of an accident.
Always carefully observe the traffic conditions
and switch off the high-beam headlamps in
good time.
Adaptive Highbeam Assist cannot take into
account road, weather or traffic conditions.
Adaptive Highbeam Assist is only an aid. You are responsible for adjusting the vehicle's lighting
to the prevailing light, visibility and traffic con-
ditions.
In particular, the detection of obstacles can be
impaired if:
Rthere is poor visibility, e.g. due to fog, heavy
rain or snow
Rthere is dirt on the sensors or anything else
covering the sensors
Switching Adaptive Highbeam Assist
on/off
XTo switch on: turn the light switch to the
à position.
XPress the combination switch forwards
beyond the pressure point (Ypage 112).
The _ indicator lamp on the multifunction
display lights up when it is dark and the light
sensor switches on the low-beam headlamps. If you are driving at speeds above approx-
imately 16 mph (25 km/h)
:
The headlamp range is set automatically
depending on the distance between the vehi-
cle and other road users.
If you are driving at speeds above approx-
imately 19 mph (30 km/h) and no other road
users are detected:
The high-beam headlamps are switched on
automatically. The Kindicator lamp on the
instrument cluster also lights up.
If you are driving at speeds below approx-
imately 16 mph (25 km/h) or other road users are detected or the roads are adequately lit:
The high-beam headlamps are switched off
automatically. The Kindicator lamp on the
instrument cluster goes out. The _indi-
cator lamp on the multifunction display
remains lit.
XTo switch off: move the combination switch
back to its normal position or move the light
switch to another position.
The K indicator lamp on the instrument
cluster goes out.
Headlamps fogged up on the inside
Certain climatic and physical conditions may
cause moisture to form in the headlamp. This
moisture does not affect the functionality of the
headlamp.
114Exterior lighting
Lights and windshield wipers

You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
press the start/stop button or insert the Smart-
Key into the ignition lock, you can carry out two
more starting attempts with your smartphone.
The engine runs for ten minutes when starting
with the smartphone.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
Rthe SmartKey is in the ignition lock
Rpark positionjis selected
Rthe accelerator pedal is not depressed
Rthe anti-theft alarm system is not activated
Rthe panic alarm is not activated
Rthe hazard warning lamps are switched off
Rthe hood is closed
Rthe doors are closed and locked
Rthe windows and sliding sunroof are closed
Also make sure that:
Rthe fuel tank is sufficiently filled
Rthe starter battery has been sufficiently
charged
GWARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work.
Make sure that the engine cannot be started via
your smartphone before carrying out mainte-
nance or repairs. You can prevent an engine
start via your smartphone, for example, if you:
Rswitch on the hazard warning lamps
Rdo not lock the doors
Ropen a side window
Ropen the sliding sunroof
Pulling away
General notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
Depress the accelerator carefully when pulling
away.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature, see the Digital Operator's Manual.
It is possible to shift the transmission from posi-
tion jto the desired position only if you
depress the brake pedal. Only then is the park-
ing lock released. If you do not depress the
brake pedal, the DIRECT SELECT lever can still
be moved but the parking lock remains
engaged.
iUpshifts take place at higher engine speeds
after a cold start. This helps the catalytic con-
verter to reach its operating temperature
more quickly.
Information on the automatic release of the
electric parking brake (
Ypage 156).
Pulling away with a trailer
Driving135
Driving and parking
Z

All othermodelsXTo deacti vate:press ECO butto n:.
Indicato rlamp ;goes out .
XTo activate:press ECO butto n:.
Indicato rlamp ;light sup.
If indicator lamp ;is off ,th eECO start/sto p
function has been deactivate dmanually or as
th eresult of amalfunction. The engin ewill then
no tbe switched off automatically when th evehi-
cle stops.
Selectin gdriv eprogram S+deactivate sth eECO
start/sto pfunction .If you press ECO butto n:,
th eECO start/sto pfunction is activated.
Problems with the engine
ProblemPossible causes/consequence sand MSolutions
The engin edoes no t
start .The HOLD function or DISTRONI CPLU Sis activated.
XDeactivat eth eHOLD function (Ypage 172) or DISTRONI CPLU S
(Ypage 169).
XTry to start th eengin eagain (Ypage 133).
The engin edoes no t
start .The starter motor
can be heard.RTher eis amalfunctio nin th eengin eelectronics .
RThereis amalfunctio nin th efuel supply.
Before attemptin gto start th eengin eagain :
XTurn th eSmartKey bac kto positio nu in th eignition lock.
or
XPress th eStart/Sto pbutto nrepeatedly until all indicator lamps in
th einstrumen tcluste rgo out .
XTry to start th eengin eagain (Ypage 133). Avoid excessively lon g
and frequen tattempts to start th eengin eas these will drain th e
battery.
If th eengin edoes no tstart after several attempts :
XConsultaqualified specialist workshop.
The engin edoes no t
start .The starter motor
can be heard. The
reserv efuel warning
lamp is lit and th efuel
gauge display is at th e
reserv elevel.The fuel tan kis empty.
XRefue lth evehicle.
The engin edoes no t
start .You canno thear
th estarter motor.The on-board voltag eis to olow because th ebattery is to oweak or
discharged.
XJump-start th evehicl e (Ypage 328).
If th eengin edoes no tstart despite attempts to jump-start it:
XConsult aqualified specialist workshop.
138Driving
Driving and parking

Problems with fuel and the fuel tank
ProblemPossible causes/consequences andMSolutions
Fuel is leaking from the
vehicle.GWARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire.
XApply the electric parking brake.
XSwitch off the engine.
XRemove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
XOpen the driver's door.
The vehicle electronics are now in positionu. This is the same as
the key having been removed.
XDo not restart the engine under any circumstances.
XConsult a qualified specialist workshop.
The engine does not
start.The fuel tank of a vehicle with a diesel engine has been run completely
dry.
XRefuel the vehicle with at least 5.3 US qt (5 l) of diesel.
XTurn the ignition on for approximately ten seconds (Ypage 132).
XStart the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
XTurn the ignition on again for approximately ten seconds
(Ypage 132).
XStart the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts:
XConsult a qualified specialist workshop.
The fuel filler flap cannot
be opened.The fuel filler flap is not unlocked.
XUnlock the vehicle (Ypage 77).
The SmartKey battery is discharged or nearly discharged.
XUnlock the vehicle using the mechanical key (Ypage 79).
The fuel filler flap is unlocked, but the opening mechanism is jammed.
XConsult a qualified specialist workshop.
DEF (BlueTEC vehicles only)
General notes
To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent DEF. When the DEF supply drops to a minimum, the
Check Additive See Owner's Manual
mes-
sage is shown in the multifunction display.
If you drive the vehicle faster than 10 mph
(16 km/h) after topping up, the Check Addi‐
tiveSeeOwner'sManualmessage goes out
after approximately one minute.
Refueling151
Driving and parking
Z

RActive Parking Assist must not be activated.
Rthe transmission must be in positionh.
Rthe driver's door must be closed when you
shift the transmission from positionjtoh
or your seat belt must be fastened.
Rthe front-passenger door and rear doors must
be closed.
Rthe vehicle must not slide.
Activating
XBriefly pull the cruise control lever towards
you ?or push it up :or down ;.
DISTRONIC PLUS is activated.
XRemove your foot from the accelerator pedal.
The vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed.
If you do not fully release the accelerator
pedal, the DISTRONIC
PLUSSuspendedmes-
sage appears on the multifunction display.
The set distance to a slower-moving vehicle in
front will then not be maintained. You will be
driving at the speed you determine by the
position of the accelerator pedal.
You can also activate DISTRONIC PLUS when
stationary. The lowest speed that can be set is
20 mph (30 km/h).
XBriefly pull the cruise control lever towards
you ?or push it up :or down ;.
DISTRONIC PLUS is activated.
Activating at the current speed/last
stored speed
GWARNING
If you call up the stored speed and it differs
from the current speed, the vehicle acceler-
ates or decelerates. If you do not know the
stored speed, the vehicle could accelerate or brake unexpectedly. There is a risk of an acci-
dent.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you
do not know the stored speed, store the
desired speed again.
XBriefly pull the cruise control lever towards
you ?.
XRemove your foot from the accelerator pedal.
DISTRONIC PLUS is activated. The first time it
is activated, the current speed is stored. Oth- erwise, it sets the vehicle speed to the previ-
ously stored value.
Driving with DISTRONIC PLUS
Pulling away and driving
XIf you want to pull away with DISTRONIC
PLUS:
remove your foot from the brake pedal.
XBriefly pull the cruise control lever towards
you?.
or
XAccelerate briefly.
The vehicle pulls away and adapts its speed to that of the vehicle in front. If no vehicle is
detected in front, your vehicle accelerates to
the stored speed.
The vehicle can also pull away when it is facing
an unidentified obstacle or is driving on a differ- ent line from another vehicle. The vehicle then
brakes automatically.
If DISTRONIC PLUS does not detect a vehicle in
front, the system operates like a cruise control.
If DISTRONIC PLUS detects that the vehicle in
front is driving slower, your vehicle brakes. In
this way, the specified minimum distance you
have selected is maintained.
If DISTRONIC PLUS detects that the vehicle in
front is driving faster, your vehicle accelerates
to the stored speed.
Selects the drive program
DISTRONIC PLUS supports a sporty driving style
when you have selected the Sor S+ driving pro-
gram (
Ypage 144). Acceleration behind the
vehicle in front or to the set speed is then notice-
ably more dynamic. If you have selected the Cor
E driving program, the vehicle acce lera
tes more
gently. This setting is recommended in stop-
and-start traffic.
Changing lanes
DISTRONIC PLUS aids you when switching to
the overtaking lane, if:
Ryou are driving faster than 45 mph (70 km/h)
Ryou switch on the appropriate turn signal
RDISTRONIC PLUS does not currently detect a danger of a collision
If these conditions are fulfilled, your vehicle is
accelerated. Acceleration will be interrupted if
changing lanes takes too long or if the distance
166Driving systems
Driving an d parking

aRIn all menus: confirms the selected
entry in the list
RIn theRadioorMediamenu:
opens the list of available radio
sources or media
RIn the Telephonemenu: switches
to the phone book and starts dial-
ing the selected number
ñRVehicles with multimedia system
Audio 20:
Switches off voice-operated con-
trol for navigation (see the manu-
facturer's operating instructions)
RVehicles with multimedia system
COMAND:
Switches off the Voice Control
System (see the separate operat-
ing instructions)
%Press briefly:
RBack
RIn the RadioorMediamenu: exits
the track or station list or list of
available radio sources or media
RHides display messages
RExits the phone book/redial mem-
ory
%Press and hold:
RCalls up the standard display in the
Tripmenu
Right control panel
~RRejects or ends a call
RExits the phone book/redial mem-
ory
6RMakes or accepts a call
RSwitches to the redial memory
W
XRAdjusts the volume
8RMute
óRVehicles with multimedia system
Audio 20:
Switches on voice-operated con-
trol for navigation (see the manu-
facturer's operating instructions)
RVehicles with multimedia system
COMAND:
Switches on the Voice Control Sys-
tem (see the separate operating
instructions)
Multifunction display
:Drive program (Ypage 142)
;Transmission position (Ypage 143)
=Additional speedometer
?Display
ATime
BOutside temperature (Ypage 209)
Display panel ?shows the selected menu or
submenu and display messages.
XTo open the menu list: press theòbut-
ton on the steering wheel.
Display panel ?appears in the menu list.
Possible displays in the multifunction dis-
play:
RZ Gearshift recommendation, when shifting
manually (Ypage 147)
Rj Active Parking Assist (Ypage 178)
R¯ Cruise control (Ypage 162)
210Displays and operation
On-board computer and displays

lished between the Customer Assistance Center
and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency.
RIf there is no response from the vehicle occu-pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed
message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress and hold the SOS button for at least one
second ;.
The indicator lamp in SOS button ;flashes
until the emergency call is concluded.
XWait for a voice connection to the Mercedes-
Benz Customer Assistance Center.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button ;, you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means.
Roadside Assistance
XTo call: press Roadside Assistance but-
ton :.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active. The
Connecting Call
message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call
Connec‐tedmessage appears in the multifunction dis-
play.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(
Ypage 300).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz Service Center.
You may be charged for services such as repair
work and/or towing.
Features297
Stowage and features
Z