check engine MERCEDES-BENZ GLC SUV 2018 Owner's Guide
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2018, Model line: GLC SUV, Model: MERCEDES-BENZ GLC SUV 2018Pages: 390, PDF Size: 6.54 MB
Page 256 of 390
Display messagesPossible causes/consequences andMSolutions
#
StopVehicl eSeeOperator' sManual
The battery is no longer bein gcharged and th econdition of charg eis
to olow.
A warning tone also sounds.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 158).
XObserv eth einstruction sin th e# See Operator' sManualdisplay message .
XConsultaqualified specialist workshop .
#
StopVehicl eLeaveEngine Runnin g
The battery condition of charg eis to olow.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XLeav eth eengin erunning.
XWait until th edisplay message disappear sbefore pullin gaway.
#
Start Engine SeeOperator' sManual
The engin eis switched off and th econdition of charg eis to olow.
XSwitc hoff electrical consumer sthat you do no tneed, suc has th e
rear window defroste rand interior lighting .
XLeaveth eengin erunnin gfor afew minute sor drive alon gdistance.
The battery is bein gcharged.
4
CheckEngineOilAtNex tRefueling
The engin eoil level has dropped to th eminimum level.
A warning tone also sounds.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 320).
XIf necessary, add engin eoil (Ypage 320).
If you have to ad dengin eoil frequently:
XContac t aqualified specialist workshop and hav eth eengin e
checked.
Information on approve dengin eoils can be obtained from aqualified
specialist workshop or on th eInternet at http://bevo.mercedes -
benz.co m.
254Display messages
On-board computer and displays
Page 257 of 390
Display messagesPossible causes/consequences andMSolutions
4
Check Engine OilLevel(Add1quart)(USA) Check EngineOil Level (Ad d 1Liter)(Canada)
Mercedes-AMG GLC 63 vehicles:
The engineoil level has dropped to th eminimum level.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 320).
XIf necessary, add engin eoil (Ypage 320).
If you have to ad dengin eoil frequently:
XContac t aqualified specialist workshop and hav eth eengin e
checked.
Information on approve dengin eoils can be obtained from aqualified
specialist workshop or on th eInternet at http://bevo.mercedes -
benz.co m.
4
Engine Oil LevelLow Stop VehicleTurn Engine Off
Mercedes-AMG GLC 63 vehicles:
The engine oil level is too low. There is a risk of engine damage.
XPull over and stop the vehicle safely and switch off the engine, pay-
ing attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 158).
XCheck the engine oil level (Ypage 320).
XIf necessary, add engine oil (Ypage 320).
4
Engine Oil LevelCannot Be Measured
Mercedes-AMG GLC 63 vehicles: the measuring system is malfunc-
tioning.
XVisit a qualified specialist workshop.
8
Fuel Level Low
The fuel level has dropped into the reserve range.
XRefuel at the nearest gas station.
CThere is only a very small amount of fuel in the fuel tank.
XRefuel at the nearest gas station without fail.
8
Gas Cap Loose
The fuel filler cap is not closed correctly or the fuel system is leaking.
XCheck that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed:
XClose the fuel filler cap.
If the fuel filler cap is correctly closed:
XVisit a qualified specialist workshop.
Display messages255
On-board computer and displays
Z
Page 261 of 390
Display messagesPossible causes/consequences andMSolutions
Parking Pilotis unavailable or malfunctioning .
XSwitchoff th eignition and restar tth eengine.
If Parking Pilo tcontinues to be unavailable (the jsymbol does no t
appear in th emultifunction display):
XVisit aqualified specialist workshop .
ParkingPilot Fin ‐ishedThe vehicleis parked. Awarning tone also sounds.
The display message disappear sautomatically.
Ã
Inoperative
DS R(Downhill Speed Regulation )is deactivated due to amalfunction .
XHaveDS Rchecke dat aqualified specialist workshop .
TrafficSignAssistCurrently Unavaila‐ble See Operator' sManual
Traffic SignAssis tis temporarily inoperative.
Possibl ecauses are:
Rth ewindshield in th ecamera' sfield of vision is dirty
Rvisibilit yis impaire ddue to heav yrain ,snow or fog
XClean th ewindshield.
If th esystem detects that th ecamera is full yoperational, th edisplay
message disappears.
Traffic Sig nAssis tis operational again .
TrafficSignAssistInoperativeTraffic Sig nAssis tis malfunctioning .
XVisitaqualified specialist workshop .
ë
Off
The HOLD function is deactivated. The vehicl eis skidding.
A warning tone also sounds.
XReactivat eth eHOLD function later (Ypage 179).
The HOLD function is deactivated. Whe nth ebrak epedal is firmly
depressed, an activation condition is no tfulfilled .
A warning tone also sounds.
XChec kth eactivation condition sfor th eHOLD function
(Ypage 179).
Distance Pilot OffDistanc ePilo tDISTRONI Cis deactivated (Ypage 176).
If it was no tdeactivated by th edriver , awarning tone also sounds.
Distance Pilot NowAvailableDistanc ePilo tDISTRONI Cis operational again after having been tem-
porarily unavailable .You can no wreactivat eDistanc ePilo t
DISTRONI C (
Ypage 172).
Display messages259
On-board computer and displays
Z
Page 262 of 390
Display messagesPossible causes/consequences andMSolutions
Distance Pilot Cur‐rently UnavailableSee Operator'sMan ‐ual
Distanc ePilo tDISTRONI Cis temporarily inoperative.
Steering Pilo tis also temporarily inoperative.
Possibl ecauses are:
Rth eradar sensor system is temporarily inoperative, e.g. due to elec -
tromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation
Rth esystem is outside th eoperating temperature range
Rth eon-boar dvoltag eis to olow
A warning tone also sounds.
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Distanc ePilo tDISTRONI Cis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 158).
XRestart th eengine.
DistancePilotInop‐erativ eDistanc ePilo tDISTRONI Cis malfunctioning .
The followin gmay hav ealso failed:
RActive Brake Assis twit hcross-traffic function
RSteering Pilo t
A warning tone also sounds.
XVisit aqualified specialist workshop .
Distance Pilot Sus‐pendedYou havedepressed th eaccelerato rpedal .Distanc ePilo tDISTRONI C
is no longer controllin gth espeed of th evehicle.
XRemove your foo tfrom th eaccelerato rpedal .
Distance Pilot- - - mphAcondition for activating Distanc ePilo tDISTRONI Chas no tbeen met .
XCheckth eactivation condition sfor Distanc ePilo tDISTRONI C
(Ypage 172).
260Display messages
On-board computer and displays
Page 275 of 390
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
åNThe yellow ESP®OFF warning lamp is lit while the engine is running or the ECO
start/stop function is activated.
ESP
®is deactivated.
GWARNING
If ESP
®is switched off, ESP®is unable to stabilize the vehicle.
Further driving systems or driving safety systems are thus restricted, e.g. Active
Blind Spot Assist. The system does not perform braking actions.
There is an increased risk of skidding and an accident.
XReactivate ESP®.
In exceptional cases, it may be better to deactivate ESP®:
Rwhen using snow chains
Rin deep snow
Ron sand or gravel
Rwhen driving off-road (vehicles without off-road program)
Observe the important safety notes on ESP®(Ypage 70).
XAdapt your driving style to suit the road and weather conditions.
If ESP
®cannot be activated:
XDrive on carefully.
XContact a qualified specialist workshop and have ESP®checked.
MN Mercedes-AMG vehicles:
The yellow SPORT handling mode warning lamp is lit while the engine is running.
SPORT handling mode is activated.
GWARNING
When SPORT handling mode is switched on, ESP
®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XOnly activate SPORT handling mode in accordance with the conditions descri-
bed in the "Activating/deactivating ESP®" section (Ypage 71).
Warning and indicator lamps in the instrument cluster273
On-board computer and displays
Z
Page 276 of 390
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
F!NF (USA only), !(Canada only): the red indicator lamp for the electric
parking brake flashes or is lit and/or the yellow warning lamp for the electric
parking brake is lit.
XObserve the additional display messages in the multifunction display.
6N The red restraint system warning lamp is lit while the engine is running.
The restraint system is malfunctioning.
GWARNING
The air bags or Emergency Tensioning Devices may either be triggered uninten-
tionally or, in the event of an accident, may not be triggered.
There is an increased risk of injury.
XObserve the additional display messages in the multifunction display.
XDrive on carefully.
XContact a qualified specialist workshop and have the restraint system checked.
For further information about the restraint system, see (
Ypage 44).
Engine
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
;NThe yellow Check Engine warning lamp lights up while the engine is running.
There may be a malfunction, for example:
Rin the engine management
Rin the fuel injection system
Rin the exhaust system
Rin the ignition system (for vehicles with gasoline engines)
Rin the fuel system
The emission limit values may be exceeded and the engine may be in emergency
mode.
XVisit a qualified specialist workshop immediately.
In some states, you must immediately visit a qualified specialist workshop as soon as the yellow Check Engine warning lamp lights up. This is due to the legal require-
ments in effect in these states. If in doubt, check whether such legal regulations
apply in the state in which you are currently driving.
XStart the engine three to four times after refueling.
If the yellow Check Engine warning lamp goes out, emergency running mode is
canceled. The vehicle need not be checked.
8N The yellow reserve fuel warning lamp lights up while the engine is running.
The fuel level has dropped into the reserve range.
XRefuel at the nearest gas station.
274Warning and indicator lamps in the instrument cluster
On-board computer and displays
Page 277 of 390
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
8NThe yellow reserve fuel warning lamp flashes while the vehicle is in motion.
In addition, the ;Check Engine warning lamp may light up.
The fuel filler cap is not closed correctly or the fuel system is leaking.
XCheck that the fuel filler cap is correctly closed.
XIf the fuel filler cap is not correctly closed: close the fuel filler cap.
XIf the fuel filler cap is closed:visit a qualified specialist workshop.
?NThe red coolant warning lamp lights up while the engine is running and the
coolant temperature gage is at the start of the scale.
The temperature sensor for the coolant temperature gage is malfunctioning.
The coolant temperature is no longer being monitored. There is a risk of engine
damage if the coolant temperature is too high.
XPull over and stop the vehicle safely and switch off the engine, paying attention
to road and traffic conditions. Do not continue driving under any circumstances.
XSecure the vehicle against rolling away (Ypage 158).
XConsult a qualified specialist workshop.
Warning and indicator lamps in the instrument cluster275
On-board computer and displays
Z
Page 278 of 390
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
?NThe red coolant warning lamp comes on while the engine is running.
The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator may be blocked or
the electric engine radiator fan may be defective.
The coolant is too hot and the engine is no longer being cooled sufficiently.
XObserve the additional display messages in the multifunction display.
XPull over and stop the vehicle safely and switch off the engine, paying attention
to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 158).
XLeave the vehicle and keep a safe distance from the vehicle until the engine has cooled down.
XCheck the coolant level and add coolant, observing the warning notes
(Ypage 322).
XIf you have to add coolant frequently, have the engine cooling system checked.
XMake sure that the air supply to the engine radiator is not blocked, e.g. by snow,
slush or ice.
XDo not start the engine again until the coolant temperature gage is below the red
marking. Otherwise, the engine could be damaged.
XDrive to the nearest qualified specialist workshop.
XAvoid heavy loads on the engine as you do so, e.g. driving in mountainous terrain
and stop-and-go traffic.
?N The red coolant warning lamp comes on while the engine is running. A warning
tone also sounds.
The coolant temperature gage has reached the red marking. The airflow to the
engine radiator may be blocked or the coolant level may be too low.
GWARNING
The engine is not being cooled sufficiently and may be damaged.
Do not drive when your engine is overheated. This can cause some fluids which
may have leaked into the engine compartment to catch fire.
Steam from the overheated engine can also cause serious burns which can occur
just by opening the hood.
There is a risk of injury.
XObserve the additional display messages in the multifunction display.
XPull over and stop the vehicle safely and switch off the engine, paying attention
to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 158).
XLeave the vehicle and keep a safe distance from the vehicle until the engine has
cooled down.
XCheck the coolant level and add coolant, observing the warning notes
(Ypage 322).
XIf you have to add coolant frequently, have the engine cooling system checked.
XMake sure that the air supply to the engine radiator is not blocked, e.g. by snow,
slush or ice.
276Warning and indicator lamps in the instrument cluster
On-board computer and displays
Page 281 of 390
Vehicle
Warning/
indicator
lampNSignal type
Possible causes/consequences and M
Solutions
ÐNThe red power steering warning lamp is lit while the engine is running.
The power steering is malfunctioning.
A warning tone also sounds.
GWARNING
You will need to use more force to steer.
There is a risk of an accident.
XCheck whether you are able to apply the extra force required.
If you are able to steer safely:
XDrive on carefully.
XVisit a qualified specialist workshop immediately.
If you are unable to steer safely:
XDo not drive on.
XConsult a qualified specialist workshop.
Warning and indicator lamps in the instrument cluster279
On-board computer and displays
Z
Page 322 of 390
Depending on the engine, the oil dipstick may be
in a different location.
To check the engine oil level:
Rpark the vehicle on a level surface
Rthe engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature
Checking the oil level using the oil dip-
stick
Example: checking the engine oil level using
the oil dipstick
XPull oil dipstick:out of the dipstick guide
tube.
XWipe off oil dipstick :.
XSlowly slide oil dipstick :into the guide tube
to the stop and take it out again after approx-
imately three seconds.
If the level is between MIN mark =and MAX
mark ;, the oil level is correct.
XIf the engine oil level has dropped to MIN mark
=or below, top up with 1.1 US qt (1.0 l)of
engine oil.
Checking the oil level using the on-
board computer
Mercedes-AMG GLC 63 4MATIC+/GLC 63 S
4MATIC+: the oil level can only be checked
using the on-board computer.
XMake sure that the SmartKey is in position 2
in the ignition lock.
XPress 9or: on the steering wheel to
select the following message: Measuring
EngineOilLevelAccurateOnlyWhenVehicle Is Level
The measurement takes a few seconds. You will
see one of the following messages in the multi-
function display:
REngine Oil Level OK.
RAdd 1.1 Liter Engine Oil at NextRefueling.
XAdd oil if necessary.
If the engine is at normal operating temperature and the Reduce Engine Oil Level
message
appears, too much oil has been added.
XHave excess oil siphoned off.
If the For Engine Oil Level Ignition
Must Be Onmessage appears:
XTurn the SmartKey to position 2in the ignition
lock (Ypage 136).
If the Need More Time to Check Engine
Oil Levelmessage appears:
XIf the engine is at normal operating tem-
perature: repeat the measurement after
approximately five minutes.
XIf the engine is not at normal operating
temperature: e.g. if the engine was only star-
ted briefly, repeat the measurement after
approximately 30 minutes.
If the Engine Oil Level Not Measurable
with Engine Runningmessage appears:
XSwitch off the engine.
XIf the engine is at normal operating tem-
perature: wait about five minutes before car-
rying out the measurement.
XIf the engine is not at normal operating
temperature: e.g. if the engine was only star-
ted briefly, wait approximately 30 minutes
before carrying out the measurement.
If you wish to cancel the measurement, press
the 9 or: button on the multifunction
steering wheel.
Adding engine oil
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
!Use only engine oils and oil filters that are
approved for vehicles with a service system. A
list of the engine oils and oil filters that have
been tested and approved in accordance with
320Engine compartment
Maintenance and care