fuel MERCEDES-BENZ GLC SUV 2018 Owner's Manual

Index....................................................... 4
Digital Operator's Manual..................27
Introduction .......................................... .27
Operation ............................................... 27
Introduction ......................................... 28
Protecting the environment ...................2 8
Genuine Mercedes-Benz parts .............. .28
Operator's Manual ................................. 29
Service and vehicle operation ................2 9
Operating safety .................................... 31
QR code for rescue card ........................ 33
Data stored in the vehicle ......................3 3
Information on copyright ....................... 35
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster .................................3 7
Multifunction steering wheel ................. 38
Center console ...................................... 39
Overhead control panel .........................4 2
Door control panel ................................. 43
Safety ................................................... 44
Panic alarm ............................................ 44
Occupant safety .................................... 44
Children in the vehicle ........................... 60
Pets in the vehicle ................................. 65
Driving safety systems ........................... 66
Protection against theft .........................7 6
Opening and closing...........................78
SmartKey ............................................... 78
Doors ..................................................... 84
Cargo compartment .............................. .85
Side windows ......................................... 91
Panorama roof with power tilt/sliding
panel ...................................................... 94
Seats, steering wheel and mirrors ....99
Correct driver's seat position ................ 99
Seats ..................................................... 99
Steering wheel ..................................... 105 Mirrors ................................................. 107
Memory function ................................. 110
Lights and windshield wipers
..........112
Exterior lighting ................................... 112
Interior lighting .................................... 116
Replacing bulbs ................................... 116
Windshield wipers ................................ 120
Climate control ................................. 124
Overview of climate control systems ... 124
Operating the climate control sys-
tems .................................................... 127
Air vents .............................................. 133
Driving and parking ..........................135
Notes on breaking-in a new vehicle ..... 135
Driving ................................................. 135
DYNAMIC SELECT switch .................... 144
Automatic transmission ....................... 146
Refueling ............................................. 155
Parking ................................................ 158
Driving tips .......................................... 160
Driving systems ................................... 169
Towing a trailer .................................... 214
On-board computer and displays ....220
Important safety notes ........................ 220
Displays and operation ........................ 220
Menus and submenus ......................... 224
Display messages ................................ 239
Warning and indicator lamps in the
instrument cluster ............................... 268
Multimedia system ...........................280
General notes ...................................... 280
Important safety notes ........................ 280
Function restrictions ............................ 280
Operating system ................................ 281
Stowage and features ......................290
Stowage areas ..................................... 290
Features .............................................. 302
2Contents

Driving downhill................................ 16 8
Driving in mountainous terrain
Approach/departur eangle ............ 16 8
Driving off-road
Drivin gdownhill ............................ .168
see Off-road driving
Driving on flooded roads .................. 165
Driving safety system
Active Brake Assist .......................... 67
Crosswind Assist .............................7 3
Driving safet ysystems
AB S(Anti-loc kBraking System) ...... .66
Active Brake Assist with cross-
traffic function ................................. 73
ADAPTIVE BRAKE ............................. 73
Adaptive Brake Assist ...................... 68
BAS (Brake Assist System) .............. 67
Distance warning function ............... 67
EBD (electronic brake force distri-
bution) ............................................. 73
ESP
®(Electronic Stability Pro-
gram) ............................................... 69
Important safety information ........... 66
Overview .......................................... 66
STEER CONTROL ............................. 76
Driving system
AIR BODY CONTROL ...................... 184
AMG sports suspension based on
AIR BODY CONTROL ...................... 186
Distance Pilot DISTRONIC ............. 170
Distance Pilot DISTRONIC with
Steering Pilot ................................. 177
Off-road program ........................... 181
Parking assist PARKTRONIC .......... 191
Parking Pilot .................................. 188
RACE START (Mercedes-AMG
vehicles) ........................................ 183
Driving systems
360°camera .................................. 199
Active Blind Spot Assist ................. 209
Active Lane Keeping Assist ............ 212
ATTENTION ASSIST ........................ 203
Blind Spot Assist ............................ 205
Cruise control ................................ 169
Display message ............................ 256
Driving Assistance Plus package ... 209
HOLD function ............................... 178
Lane Ke
eping Assist ...................... 207 Lane Tracking package .................. 205
Rear view camera .......................... 194
Traffic Sign Assist .......................... 205
Driving tips
Automatic transmission ................. 149
Brakes ........................................... 163
Break-in period .............................. 135
Distance Pilot DISTRONIC ............. 176
Downhill gradient ........................... 163
Drinking and driving ....................... 161
Driving in winter ............................. 165
Driving on flooded roads ................ 165
Driving on sand .............................. 167
Driving on wet roads ...................... 164
Exhaust check ............................... 161
Fuel ................................................ 161
General .......................................... 160
Hydroplaning ................................. 164
Icy road surfaces ........................... 165
Important safety notes .................. 135
Limited braking efficiency on sal-
ted roads ....................................... 163
Off-road driving .............................. 165
Snow chains .................................. 351
Subjecting brakes to a load ........... 163
The first 1000 miles (1500 km) ..... 135
Tire ruts ......................................... 167
Towing a trailer .............................. 215
Traveling uphill ............................... 168
Wet road surface ........................... 163
DSR (Downhill Speed Regulation)
Display message ............................ 259
Function/notes ............................. 180
DVD video
Operating (on-board computer) ..... 229
see also Digital Operator's Man-
ual .................................................. 280
DYNAMIC SELECT switch
Automatic transmission ................. 144
Climate control (dual-zone auto-
matic climate control) .................... 127
E
EASY-ENTRY featureFunction/notes ............................. 106
EASY-EXIT feature
Function/notes ............................. 106
10Index

Exhaust pipeCleaning ........................................ .328
Exterior lighting
Cleaning ......................................... 327
Setting options .............................. 112
see Lights
Exterior mirrors
Adjusting ....................................... 107
Dipping (automatic) ....................... 108
Folding in/out (automatically) ....... 108
Folding in/out (electrically) ........... 108
Out of position (troubleshooting) ... 108
Setting ........................................... 108
Storing settings (memory func-
tion) ............................................... 110
Storing the parking position .......... 109
Eyeglasses compartment ................. 291
F
Favorites
Overview ........................................ 283
Features ............................................. 302
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 369
MOExtended tires .......................... 334
Preparing the vehicle ..................... 334
TIREFIT kit ...................................... 335
Floormats ........................................... 317
Frequencies
Mobile phone ................................. 375
Two-way radio ................................ 375
Front wheel arch
Removing/installing the cover ....... 118
Front wheel arch cover
Installing/removing ....................... 118
Fuel
Additives ........................................ 379
Consumption statistics .................. 225
Displaying the current consump-
tion ................................................ 225
Displaying the range ...................... 225
Driving tips .................................... 161
E10 ................................................ 378
Fuel gauge ....................................... 37
Gasoline ......................................... 378
Grade (gasoline) ............................ 378 Important safety notes .................. 378
Problem (malfunction) ................... 157
Refueling ........................................ 155
Tank content/reserve fuel ............. 378
Fuel level
Calling up the range (on-board
computer) ...................................... 225
Fuel tank
Capacity ........................................ 378
Problem (malfunction) ................... 157
Fuses
Allocation chart ............................. 348
Before changing ............................. 347
Dashboard fuse box ....................... 347
Fuse box in the cargo compart-
ment .............................................. 348
Fuse box in the engine compart-
ment .............................................. 348
Fuse box in the front-passenger
footwell .......................................... 347
Important safety notes .................. 347
G
G-Meter (on-board computer,
Mercedes-AMG vehicles) .................. 236
Garage door opener
Clearing the memory ..................... 317
General notes ................................ 314
Important safety notes .................. 314
Opening/closing the garage doo r..3 16
Problems when programming ........3 16
Programming (button in the rear-
view mirror) ................................... 315
Synchronizing the rolling code ....... 315
Gasoline ............................................. 378
Gear indicator (on-board com-
puter, Mercedes-AMG vehicles) ....... 235
Genuine parts ...................................... 28
Glove box ...........................................2 91
Google™ Local Search
see also Digital Operator's Man-
ual ..................................................2 80
H
Handling control system
see ESP®(Electronic Stability Program)
12Index

Immobilizer ...................................... 76
Protection of the environment
General notes .................................. 28
Pulling away
Automatic transmission .................1 39
General notes ................................ 139
Hill start assist ............................... 140
Trailer ............................................ 140
Q
QR code
Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 33
Qualified specialist workshop ........... 32
Quick access for audio and tele-
phone
Changing the station/music
track .............................................. 283
R
RACE START (Mercedes-AMG vehi-
cles) .................................................... 183
RACE TIMER (on-board computer,
Mercedes-AMG vehicles) .................. 237
Radar sensor system
Display message ............................ 247
Radiator cover ................................... 319
Radio
Selecting a station ......................... 228
Radio mode
see also Digital Operator's Man-
ual ..................................................2 80
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 31
Rain closing feature (panorama
roof with power tilt/sliding panel) .... 96
Reading lamp ..................................... 116
Rear compartment
Setting the air vents ......................1 34
Setting the airflow ......................... 129
Setting the temperature ................ 128
Rear fog lamp
Display message ............................ 251
Switching on/off ........................... 113 Rear seat
Adjusting the angle of the backr-
ests ................................................ 295
Rear seat (folding the backrest for-
wards/back) ...................................... 293
Rear seat backrest
Display message ............................ 266
Rear seats
Display message ............................ 266
Rear view camera
"Reverse parking" function ............ 196
Cleaning instructions ..................... 328
Coupling up a trailer function ........1 98
Display in the multimedia system .. 195
General notes ................................ 194
Object detection (function/
notes) ............................................ 198
Switching on/off ........................... 195
Wide-angle function ....................... 198
Rear window defroster
Problem (malfunction) ................... 131
Switching on/off ........................... 130
Rear window wiper
Replacing the wiper blade .............. 122
Switching on/off ........................... 121
Rear-view mirror
Dipping (automatic) ....................... 108
Recuperation display ........................ 225
Re

flective safety jacket .................... 332
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 381
Refueling
Fuel gauge ....................................... 37
Important safety notes .................. 155
see Fuel
Remote control
Garage door opener ....................... 314
Programming (garage door
opener) .......................................... 315
Replacing bulbs
Backup lamp .................................. 119
High-beam headlamps ................... 118
Important safety notes .................. 116
Installing/removing the cover
(front wheel arch) .......................... 118
Low-beam headlamps .................... 117
Opening/closing side trim panels. .119
18Index

Overview of bulb types .................. 117
Replacing front bulbs (vehicles
with halogen headlamps) ............... 117
Turn signals (front) .........................118
Reporting safety defects .................... 33
Rescue card ......................................... 33
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 255
Warning lamp ................................. 274
Residual heat (climate control) ........131
Restraint system
Display message ............................ 247
Introduction ..................................... 44
Warning lamp ................................. 274
Warning lamp (function) ................... 45
Reversing feature
Panorama sliding sunroof ................ 95
Roller sunblinds ............................... 96
Side windows ................................... 91
Tailgate ............................................ 86
Roadside Assistance (breakdown) .... 30
Roll away protection
see HOLD function
Roller sunblind
Operating ......................................... 97
Panorama roof with power tilt/
sliding panel ..................................... 96
Rear side windows ......................... 303
Resetting ......................................... 97
Roof carrier ........................................ 301
Roof lining and carpets (cleaning
guidelines) ......................................... 331
Roof load (maximum) ........................ 382
Route guidance
see also Digital Operator's Man-
ual ..................................................2 80
Route guidance active ......................226
S
Safety
Children in the vehicle ..................... 60
see Occupant safety
see Operating safety
Safety system
see Driving safety systems SD card
Inserting/removing ........................ 289
Selecting ........................................ 229
SD memory card
see also Digital Operator's Man-
ual ..................................................2 80
Search & Send
see also Digital Operator's Man-
ual ..................................................2 80
Seat
Correct driver's seat position ........... 99
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 48
Adjusting the height ......................... 48
center rear-compartment seat ......... 48
Cleaning ......................................... 330
Correct usage .................................. 47
Fastening ......................................... 48
Important safety guidelines ............. 46
Introduction ..................................... 45
Releasing ......................................... 48
Warning lamp ................................. 269
Warning lamp (function) ................... 49
Seats
Adjusting (electrically) ................... 101
Adjusting the 4-way lumbar sup-
port ................................................ 103
Adjusting the head restraint .......... 101
Calling up a stored setting (mem-
ory function) .................................. 110
Cleaning the cover ......................... 330
Folding the backrest (rear com-
partment) forwards/back .............. 293
Important safety notes .................... 99
Seat heating .................................. 103
Seat heating problem .................... 104
Seat ventilation .............................. 104
Seat ventilation problem ................ 104
Storing settings (memory func-
tion) ............................................... 110
Securing cargo .................................. 295
Selector lever
Cleaning ......................................... 329
see Automatic transmission
Sensors (cleaning instructions) ....... 328
Service menu (on-board com-
puter) .................................................. 231
Index19

Service messagesee ASSYST PLUS
Service products
Brake fluid .....................................3 80
Coolant (engine) ............................ 380
Engine oil ....................................... 379
Fuel ................................................ 377
Important safety notes .................. 377
Refrigerant (air-conditioning sys-
tem) ............................................... 381
Washer fluid ................................... 381
Setting the date/time format
see also Digital Operator's Man-
ual ..................................................2 80
Setting the language
see also Digital Operator's Man-
ual ..................................................2 80
Setting the time
see also Digital Operator's Man-
ual ..................................................2 80
Settings
Factory (on-board computer) ......... 235
On-board computer ....................... 231
SETUP (on-board computer,
Mercedes-AMG vehicles) .................. 236
Side impact air bag .............................5 1
Side marker lamp (display mes-
sage) ................................................... 251
Side running board
Cleaning ......................................... 328
Side windows
Cleaning ......................................... 327
Convenience closing feature ............ 92
Convenience opening feature ..........9 2
Important safety information ........... 91
Opening/closing .............................. 91
Problem (malfunction) .....................9 4
Resettin g........................................ .93
Reversin gfeature ............................ .91
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 280
Ski and snowboard bag .................... 292
Sliding sunroof
Important safet

y notes .................... 94
Problem (malfunction) ..................... 97
see Panorama roof with power
tilt/sliding panel SmartKey
Changing the battery ....................... 81
Changing the programming .............8 0
Checking the battery ...................... .81
Convenience closing feature ............ 93
Convenience opening feature .......... 92
Display message ............................ 267
Door central locking/unlocking ...... .78
Important safety notes .................... 78
KEYLESS-GO start function .............. 80
Loss .................................................8 2
Mechanical key ................................ 80
Overview .......................................... 78
Positions (ignition lock) ................. 136
Problem (malfunction) ..................... 82
Starting the engine ........................ 138
Smartphone
Starting the engine ........................ 139
SMS
see also Digital Operator's Man-
ual .................................................. 280
Snow chains ...................................... 351
Socket (12 V)
Cargo compartment ....................... 305
Center console .............................. 305
General notes ................................ 305
Rear compartment .........................3 05
Sound
Switching on/off ........................... 281
Special seat belt retractor .................. 60
Specialist workshop ............................ 32
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional spee dometer ........................ 235
Di

gital ............................................ 225
In the Instrument cluster ................. 37
Segments ...................................... 220
Selecting the display unit ...............2 34
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................ 71
Warning lamp ................................. 273
Sports exhaust system
AMG ............................................... 142
Standing lamps
Display message ............................ 251
20Index

Switching on/off ........................... 113
Start button
Display message ............................ 268
Start/Stop button
Key positions ................................. 137
Starting the engine ........................ 138
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 138
STEER CONTROL .................................. 76
Steering
Display message ............................ 267
Warning lamps ............................... 279
Steering assistant STEER CON-
TROL
see STEER CONTROL
Steering Pilot
Display message ............................ 261
with Distance Pilot DISTRONIC ...... 177
Steering wheel
Adjusting (electrically) ................... 105
Adjusting (manually) ...................... 105
Button overview ............................... 38
Buttons (on-board computer) ......... 221
Cleaning ......................................... 329
EASY ENTRY/EXIT feature ............. 106
Important safety notes .................. 105
Storing settings (memory func-
tion) ............................................... 110
Steering wheel heating
Problem (malfunction) ................... 106
Switching on/off ........................... 105
Steering wheel paddle shifters ........ 152
Stopwatch (RACETIMER) ................... 237
Stowage areas ................................... 290
Stowage compartments
Armrest (under) ............................. 291
Center console .............................. 291
Cup holders ................................... 302
Door ............................................... 292
Eyeglasses compartment ............... 291
Glove box ....................................... 291
Important safety information ......... 290
Map pockets .................................. 292
Rear ............................................... 292
Stowage net ................................... 292
see Stowage areas Stowage net
....................................... 292
Summer tires
In winter ........................................ 351
Sun visor ............................................ 303
Suspension settings
AIR BODY CONTROL ...................... 184
Suspension tuning
AMG sports suspension based on
AIR BODY CONTROL ...................... 186
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 236
SUV
(Sport Utility Vehicle) ....................... 31
Switc hing ai
r-recirculation mode
on/off ................................................. 131
Switching on media mode
Via the device list .......................... 288
T
Tachometer ........................................ 221
Tail lamps
Display message ............................ 251
Tailgate
Display message ............................ 266
Emergency unlocking ....................... 90
HANDS-FREE ACCESS ..................... 88
Important safety notes .................... 85
Limiting the opening angle ............... 90
object detection ............................... 86
Opening dimensions ...................... 382
Opening/closing (automatically
from inside) ...................................... 89
Opening/closing (automatically
from outside) ................................... 87
Opening/closing (manually from
outside) ............................................ 86
Reversing feature ............................. 86
Tank content
Fuel gauge ....................................... 37
Technical data
Capacities ...................................... 377
Drawbar load (maximum) ............... 384
Information .................................... 375
Trailer loads ................................... 384
Vehicle data ................................... 382
Index21

Vehicle levelAIR BODY CONTROL ...................... 185
Display message ............................ 256
Video
Operating the DVD ......................... 229
see also Digital Operator's Man-
ual .................................................. 280
VIN
Seat ............................................... 377
Type plate ...................................... 376
W
Warning and indicator lampsABS ................................................ 271
Active Brake Assist ........................ 277
Airbag ............................................ 274
Brakes ........................................... 270
Coolant .......................................... 275
Distance warning ........................... 277
Engine diagnostics ......................... 274
ESP
®.............................................. 271
ESP®OFF ....................................... 273
Fuel tank ........................................ 274
General notes ................................ 268
Overview .......................................... 37
Parking brake ................................ 274
PASSENGER AIR BAG ...................... 45
Reserve fuel ................................... 274
Restraint system ............................ 274
Seat belt ........................................ 269
SPORT handling mode ................... 273
Steering ......................................... 279
Tire pressure monitor .................... 278
Warranty .............................................. 29
Washer fluid
Display message ............................ 267
Weather display (COMAND)
see also Digital Operator's Man-
ual .................................................. 280
Wheel and tire combinations
Tires ............................................... 373
Wheel bolt tightening torque ........... 373
Wheel chock ...................................... 370
Wheels
Changing a wheel .......................... 369
Checking ........................................ 349
Cleaning ......................................... 326 Important safety notes .................. 349
Information on driving .................... 349
Interchanging/changing ................ 369
Mounting a new wheel ................... 372
Mounting a wheel .......................... 370
Removing a wheel .......................... 372
Snow chains .................................. 351
Storing ........................................... 370
Tightening torque ........................... 373
Wheel size/tire size ....................... 373
Window curtain air bag
Display message ............................ 248
Operation ......................................... 51
Windows
see Side windows
Windshield
Defrosting ...................................... 130
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 322
Important safety notes .................. 381
Windshield wipers
Problem (malfunction) ................... 123
Rear window wiper ........................ 121
Replacing the wiper blades ............ 121
Switchi
ng on/off ........................... 120
Winter driving
Important safety notes .................. 351
Slippery road surfaces ................... 165
Snow chains .................................. 351
Winter operation
Radiator cover ............................... 319
Summer tires ................................. 351
Winter tires
M+S tires ....................................... 351
Wiper arm
Moving to a vertical position .......... 121
Wiper blades
Cleaning ......................................... 327
Important safety notes .................. 121
Replacing ....................................... 121
Replacing (rear window) ................ 122
Replacing (windshield) ................... 121
Without changing gears
Display message ............................ 265
Wooden trim (cleaning instruc-
tions) .................................................. 330
Index25

Protecting the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the Operator's Manual requires you to
dispose of materials, first try to regenerate or re-
use them. Observe the relevant environmental
rules and regulations when disposing of materi-
als. In this way you will help to protect the envi-
ronment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
28Genuine Mercedes-Benz parts
Introduction

vehicle occupants while driving and this
defect has already been repaired at least
twice and Mercedes-Benz, LLC has been
informed in writing of the necessity of a
repair.
(2) the defect or malfunction, though less seri- ous than (1) above, has already been
repaired at least four times and Mercedes-
Benz has been informed in writing of the
necessity of a repair.
(3) the vehicle cannot be used for longer than 30 calendar days because of repair work
resulting from this or other substantial
defects or malfunctions.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
3 Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
Always bring the Maintenance Booklet with you when taking the vehicle to an authorized
Mercedes-Benz Center. Your customer service
advisor will enter every service into your Main-
tenance Booklet on your behalf.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet.
Change of address or change of own-
ership
In the event of a change of address, please sendus the "Notification of Address Change" in the Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
When you are abroad with your vehicle, observe
the following points:
RService facilities or replacement parts may
not be readily available.
RLead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
RThe fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
30Service and vehicle operation
Introduction