keyless MERCEDES-BENZ GLC SUV 2018 Owner's Manual

HANDS-FREE ACCESS..........................88
Handwriting recognition
Switching text reader function
on/off ............................................ 283
Touchpad ....................................... 282
Hazard warning lamps ...................... 114
Head restraints
Adjusting (electrically) ................... 102
Adjusting (manually) ...................... 102
Adjusting (rear) .............................. 102
Adjusting the fore-and-aft posi-
tion manually ................................. 102
General notes ................................ 102
Important safety notes .................. 101
Installing/removing (rear) .............. 103
Head-up display
Adjusting the brightness ................2 34
Displays and operating .................. 223
Function/notes .............................2 23
Important safety notes .................. 223
Selecting displays .......................... 233
Setting the position ....................... 234
Storing settings (memory func-
tion) ............................................... 110
Switching on or off ......................... 223
Headlamps
Display message ............................ 251
Fogging up ..................................... 115
see Automatic headlamp mode
Heating
see Climate control
High beam flasher .............................1 13
High-beam headlamps
Adaptive Highbeam Assist ............. 114
Display message ............................ 251
Replacing bulbs .............................1 18
Switching on/off ........................... 113
Hill start assist .................................. 140
HOLD function
Activating ....................................... 179
Activation conditions ..................... 179
Deactivating ................................... 179
Display message ............................ 259
Function/notes .............................1 78
General notes ................................ 178
Home address
see also Digital Operator's Man-
ual ..................................................2 80Hood
Closing ...........................................3 19
Display message ............................ 266
Important safety notes .................. 318
Opening ......................................... 318
Ho

rn ...................................................... 36
HUD
see Head-up display
Hydroplaning ..................................... 164
I
Ignition lock
see Key positions
Immobilizer .......................................... 76
Indicator lamps
see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator .... 319
Instrument cluster
Overview .......................................... 37
Warning and indicator lamps ........... 37
Instrument cluster lighting .............. 220
Interior lighting
Automatic control .......................... 116
Control ...........................................1 16
Overview ........................................ 116
Reading lamp ................................. 116
iPod
®
see also Digital Operator's Man-
ual ..................................................2 80
J
Jack
Using ............................................. 370
Jump starting (engine) ......................341
K
Key positions
SmartKey ....................................... 136
Start/Stop button .......................... 137
KEYLESS-GO
Activating ......................................... 79
Convenience closing feature ............ 93
Deactivation ..................................... 79
Locking ............................................ 79
Index13

Service messagesee ASSYST PLUS
Service products
Brake fluid .....................................3 80
Coolant (engine) ............................ 380
Engine oil ....................................... 379
Fuel ................................................ 377
Important safety notes .................. 377
Refrigerant (air-conditioning sys-
tem) ............................................... 381
Washer fluid ................................... 381
Setting the date/time format
see also Digital Operator's Man-
ual ..................................................2 80
Setting the language
see also Digital Operator's Man-
ual ..................................................2 80
Setting the time
see also Digital Operator's Man-
ual ..................................................2 80
Settings
Factory (on-board computer) ......... 235
On-board computer ....................... 231
SETUP (on-board computer,
Mercedes-AMG vehicles) .................. 236
Side impact air bag .............................5 1
Side marker lamp (display mes-
sage) ................................................... 251
Side running board
Cleaning ......................................... 328
Side windows
Cleaning ......................................... 327
Convenience closing feature ............ 92
Convenience opening feature ..........9 2
Important safety information ........... 91
Opening/closing .............................. 91
Problem (malfunction) .....................9 4
Resettin g........................................ .93
Reversin gfeature ............................ .91
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 280
Ski and snowboard bag .................... 292
Sliding sunroof
Important safet

y notes .................... 94
Problem (malfunction) ..................... 97
see Panorama roof with power
tilt/sliding panel SmartKey
Changing the battery ....................... 81
Changing the programming .............8 0
Checking the battery ...................... .81
Convenience closing feature ............ 93
Convenience opening feature .......... 92
Display message ............................ 267
Door central locking/unlocking ...... .78
Important safety notes .................... 78
KEYLESS-GO start function .............. 80
Loss .................................................8 2
Mechanical key ................................ 80
Overview .......................................... 78
Positions (ignition lock) ................. 136
Problem (malfunction) ..................... 82
Starting the engine ........................ 138
Smartphone
Starting the engine ........................ 139
SMS
see also Digital Operator's Man-
ual .................................................. 280
Snow chains ...................................... 351
Socket (12 V)
Cargo compartment ....................... 305
Center console .............................. 305
General notes ................................ 305
Rear compartment .........................3 05
Sound
Switching on/off ........................... 281
Special seat belt retractor .................. 60
Specialist workshop ............................ 32
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional spee dometer ........................ 235
Di

gital ............................................ 225
In the Instrument cluster ................. 37
Segments ...................................... 220
Selecting the display unit ...............2 34
SPORT handling mode
Deactivating/activating
(Mercedes-AMG vehicles) ................ 71
Warning lamp ................................. 273
Sports exhaust system
AMG ............................................... 142
Standing lamps
Display message ............................ 251
20Index

function automatically increases the brake pres-
sure to a degree suited to the traffic situation.
Active Brake Assist with cross-traffic function
provides braking assistance in hazardous situa-
tions with vehicles in front within a speed range
between 4 mph (7 km/h) and 155 mph
(250 km/h).
Up to a speed of approximately 44 mph
(70 km/h) the Active Brake Assist with cross-
traffic function assists you with braking in haz-
ardous situations with:
Rstationary obstacles in the path of the vehicle,
e.g. stopped or parked vehicles
Rstationary pedestrians in the path of the vehi-
cle
Robstacles crossing your path that move in the
detection range of the sensors and are detec-
ted
XKeep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
You can prevent the intervention of Active Brake
Assist with cross-traffic function at any time by:
Rdepressing the accelerator pedal further.
Ractivating kickdown.
Rreleasing the brake pedal
The braking application of Active Brake Assist
with cross-traffic function is ended automati-
cally if:
Ryou maneuver to avoid the obstacle.
Rthere is no longer a risk of collision.
Ran obstacle is no longer detected in front of
your vehicle.
STEER CONTROL
General information
STEER CONTROL helps you by transmitting a
noticeable steering force to the steering wheel
in the direction required for vehicle stabilization.
This steering assistance is provided in particular if:
Rboth right wheels or both left wheels are on a
wet or slippery road surface when you brake
Rthe vehicle begins to skid
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 66).
No steering support is provided from STEER
CONTROL, if:
RESP®is deactivated
RESP®is malfunctioning
Rthe steering is malfunctioning
If ESP®is malfunctioning, you will be assisted
further by the electrical power steering.
Protection against theft
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
XTo activate with the SmartKey: remove the
SmartKey from the ignition lock.
XTo activate with KEYLESS-GO start-func-
tion or KEYLESS-GO: switch the ignition off
and open the driver's door.
XTo deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
iThe immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys- tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
76Protection against theft
Safety

ATA (anti-theft alarmsystem)
XTo arm: lockth evehicl ewit hth eSmartKey or
KEYLESS-GO .
Indicato rlamp :flashes .The alarm system
is armed after approximately te nseconds.
XTo disarm: unlockth evehicl ewit hth eSmart -
Key or KEYLESS-GO .
or
XInser tth eSmartKey int oth eignition lock.
or
XPress th eStart/Sto pbutton.
The SmartKey mus tbe in th evehicle.
A visual and audible alarm is triggered if th e
alarm system is armed and you open :
Radoor
Rth evehicl ewit hth emechanical ke y
Rthetailgat e
Rthehoo d
XTo stop th ealarm wit hth eSmartKey :
press th e% or& buttonon th eSmart -
Key.
The alarm is stopped.
or
XRemove th eStart/Sto pbutto nfrom th eigni-
tion loc k (Ypage 137).
XInsertth eSmartKey int oth eignition lock.
The alarm is stopped.
XTo stop th ealarm using KEYLESS-GO:
gras pth eoutside door handle. The SmartKey
mus tbe outside th evehicle.
The alarm is stopped.
or
XPress th eStart/Sto pbutto non th edash -
board. The SmartKey mus tbe inside th evehi-
cle .
The alarm is stopped. The alarm is no
tswitched off ,eve nif you close
th eopen door that triggered it ,for example.
iIf th ealarm continues for mor ethan
30 secon ds, thembrace emergenc ycall sys-
te m automatically notifie sth eCustome r
Assistance Center. This is don eeither by text
message or dat aconnection .
The emergenc ycall system sends amessage
or establishes adat aconnection provided
that:
Ryou hav esubscribed to th embrace service.
Rth embrace servic ehas been activated
properly.
Rth enecessar ymobile phone network is
available.
Protection against theft77
Safety
Z

SmartKey
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park position P
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phone
or another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart- Key. Vehicles with KEYLESS-GO start function:
do
not keep the SmartKey in the cargo compart-
ment. Otherwise, the SmartKey may not be
detected, e.g. when starting the engine using
the Start/Stop button.
A brief radio connection between the vehicle
and the SmartKey determines whether a valid
SmartKey is in, or in the direct vicinity of, the
vehicle. This occurs, for example:
Rwhen starting the engine
Rwhile driving
Rwhen using HANDS-FREE ACCESS
Rwhen the external door handles are touched
Rduring convenience closing
SmartKey functions
:& Locks the vehicle
;FOpens/closes the tailgate
=%Unlocks the vehicle
XTo unlock centrally: press%button.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
Rthe vehicle is locked again.
Rprotection against theft is reactivated.
XTo lock centrally: press the&button.
The SmartKey centrally locks and unlocks the
following components:
Rthe doors
Rthe tailgate
Rthe fuel filler flap
The turn signals flash once when unlocking and
three times when locking.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated via the
78SmartKey
Opening and closing

multimedia system; see the Digital Operator's
Manual.
You will receive visual and acoustic locking con-
firmation if all components were able to be
locked.
When the locator lighting is activated via the
multimedia system, it lights up when it is dark
after the vehicle is unlocked with the SmartKey;
see the Digital Operator's Manual.
XTo open the tailgate automatically from
outside the vehicle:press and hold theF
button until the tailgate opens.
XTo close the tailgate automatically from
outside the vehicle: if the SmartKey is loca-
ted in the immediate vicinity of the vehicle,
press the Fbutton on the SmartKey.
When the tailgate closes you can then release
the button.
KEYLESS-GO
General notes
Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle (
Ypage 138).
Locking/unlocking centrally
You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the
SmartKey with you. You can combine the func-
tions of KEYLESS-GO with those of a conven-
tional SmartKey. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using the
& button on the SmartKey.
The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. When locking or
unlocking with KEYLESS-GO, the distance
between the SmartKey and the corresponding
door handle must not be greater than 3 ft (1 m).
A brief radio connection between the vehicle
and the SmartKey determines whether a valid
SmartKey is in, or in the direct vicinity of, the
vehicle. This occurs, for example:
Rwhen starting the engine
Rwhile driving
Rwhen using HANDS-FREE ACCESS
Rwhen the external door handles are touched
Rduring convenience closing
XTo unlock the vehicle: touch the inner sur-
face of the door handle.
XTo lock the vehicle: touch sensor surface :
or ;.
Make sure that you do not touch the inner
surface of the door handle.
XConvenience closing feature: touch
recessed sensor surface ;for an extended
period.
Further information on the convenience clos-
ing feature (
Ypage 92).
XTo unlock the tailgate: pull the tailgate han-
dle.
Deactivating and activating
If you do not intend to use a SmartKey for an
extended period of time, you can deactivate the
KEYLESS-GO function of the SmartKey. The
SmartKey will then use very little power, thereby
conserving battery power. For the purposes of
activation/deactivation, the vehicle must not be
nearby.
XTo deactivate: press the&button on the
SmartKey twice in rapid succession.
The battery check lamp (
Ypage 81) of the
SmartKey flashes twice briefly and lights up
once, then KEYLESS-GO is deactivated.
XTo activate: press any button on the Smart-
Key.
or
XInsert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features
are available again.
SmartKey79
Opening and closing
Z

KEYLESS-GOstart function
Gene ral notes
Bear in min dthat th eengin ecan be started by
any of th evehicl eoccupant sif there is aSmart -
Key in th evehicl e (
Ypage 138).
Changing the settings ofthe locking
system
You can chang eth esetting sof th elocking sys-
tem. This mean sthat only th edriver's door and
th efuel filler flap are unlocke dwhen th evehicl e
is unlocked. This is useful if you frequentl ytravel
alone.
XTo change th esetting: press and hold down
th e% and& buttons simultaneousl y
for approximately six seconds until th ebat -
tery chec klamp (
Ypage 81) flashes twice .
If th esetting of th elocking system is changed
within th esignal range of th evehicle, pressing
th e& or% button:
Rlocks or
Runlocks th evehicl e
The SmartKey no wfunction sas follows :
XTo unlock: press the% buttononce .
XTo unlock centrally: press the% button
twice .
XTo lock: press the& button.
XTo restor eth efactory settings: press and
hold th e% and& buttons simultane -
ousl yfor approximately six seconds until th e
battery chec klamp (
Ypage 81) flashes
twice .
The KEYLESS-GO function scan be changed as
follows :
XTo unlock th edriver's door :touch th einner
surfac eof th edoor handle on th edriver's
door .
XTo unlock centrally: touch theinner surfac e
of th edoor handle on th efront-passenger
door or there
ar door .
XTo lock centrally: touch theouter sensor
surfac eon on eof th edoor handles .
Mechanical key
Gene ral notes
If th evehicl ecan no longer be locke dor
unlocke dwit hth eSmartKey or KEYLESS-GO ,
use th emechanical key.
If you use th emechanical ke yto unloc kand
open th edriver's door ,th eanti-thef talarm sys-
te m will be triggered .Switc hoff th ealarm
(
Ypage 77) .
If you unloc kth evehicl eusin gth emechanical
key, th efuel filler flap will no tbe unlocke dauto -
matically.
XTo unlock th efuel filler flap: insert the
SmartKey int oth eignition lock.
Removing the mechanical key
XPush release catch :in th edirection of th e
arrow and at th esam etime remove mechan -
ical ke y; from th eSmartKey.
Fo rfurther information about :
RLocking/unlocking thedriver's door
(Ypage 85 )
RUnlocking th etailgat e (Ypage 90 )
Inserting the mechanical key
XPush mechanical ke y; completely int oth e
SmartKey until it engage sand release
catch :is bac kin it sbasic position .
80SmartKey
Opening and closing

XRepeatedly tap theSmartKey against your
palm until battery =falls out .
XInsertth ene wbattery wit hth epositive ter-
minal facing upwards. Use alint-free cloth to
do so.
XMak esur ethat th esurfac eof th ebattery is
free of lint, grease and other contaminants.
XInser tth efron ttab sof battery compartmen t
cover :intoth ehousing first and then press
to close it .
XInsertmechanical ke y; intoth eSmartKey
(Ypage 80).
XChec kth efunction of all SmartKey buttons on
th evehicle.
Problems with the SmartKey
ProblemPossible causes/consequences and MSolutions
You can no longer lockor
unlock th evehicl eusin g
th eSmartKey.The SmartKey battery is discharged or nearly discharged.
XChec kth eSmartKey battery (Ypage 81) and replace it if necessar y
(Ypage 81).
If this does no twork:
XLoc kor unlock th evehicl eusin gth emechanical ke y (Ypage 85).
There is interferenc efrom apowerful source of radi owaves.
XLoc kor unlock th evehicl eusin gth emechanical ke y (Ypage 85).
The SmartKey is faulty.
XLockor unlock th evehicl eusin gth emechanical ke y (Ypage 85).
XHaveth eSmartKey checke dat aqualified specialist workshop.
You can no longer loc kor
unlock th evehicl eusin g
KEYLESS-GO .KEYLESS-GO was deactivated.
XReactivateKEYLESS-GO (Ypage 79).
The SmartKey battery is discharged or nearly discharged.
XCheckth eSmartKey battery (Ypage 81) and replace it if necessar y
(Ypage 81).
If this does no twork:
XLoc kor unlock th evehicl eusin gth emechanical ke y (Ypage 85).
There is interferenc efrom apowerful source of radi owaves.
XLoc kor unlock th evehicl eusin gth emechanical ke y (Ypage 85).
82SmartKey
Opening and closing

ProblemPossible causes/consequences andMSolutions
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of the
SmartKey.
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
XLock or unlock the vehicle using the mechanical key (Ypage 85).
XHave the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key.The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 340).
or
XJump-start the vehicle (Ypage 341).
or
XConsult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle.The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 81) and replace it if necessary
(Ypage 81).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost the
mechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
SmartKey83
Opening and closing
Z

Doors
Important safet ynotes
GWARNING
If children are lef tunsupervised in th evehicle,
they could:
Rope nth edoors ,thus endangerin gother
people or road users.
Rget out and disrup ttraffic .
Roperat eth evehicle' sequipment.
Additionally, children could set th evehicle in
motion if, fo rexample, they:
Rrelease th eparking brake .
Rshiftingth eautomatic transmissio nout of
par kposition P
RStart theengine.
There is aris kof an acciden tand injury.
Whe nleavin gth evehicle, always take th e
SmartKey wit hyou and loc kth evehicle. Never
leav echildren or animals unattended in th e
vehicle. Always keep th eSmartKey out of
reach of children .
Unlockingan dopening doors from
th einside
You can ope n adoo rfrom insid eth evehicle
eve nif it has bee nlocked. You can only ope nth e
rea rdoors from insid eth evehicle if they are no t
secure dby th echild-proof locks (
Ypage 65). If
th evehicle has bee nlocke dwit hth eSmartKey
or wit hKEYLESS-GO ,opening adoo rfrom th e
insid ewill trigger th eanti-thef talar msystem.
Switc hof fth ealar m (
Ypage 77) .
XTo unlock an dope n afront door: pull door
handle ;.
If th edoo ris locked, locking knob :pop sup.
The doo ris unlocke dand opens .
XTo unlock arear door: pull reardoo rhandle.
The locking knob on th erea rdoo rpop sup and
th erea rdoo runlocks .
XTo open arear door: pull reardoo rhandle
again .
The rea rdoo ropens .
Centrally locking an dunlocking th e
vehicle from th einside
You can centrall yloc kand unloc kth evehicle
from th einside. The switches are on th edriver’s
door.
XTo unlock :press butto n:.
XTo lock :press butto n;.
Whe nth efront-passenger doo ris closed, th e
vehicle is locked.
Meanwhile, th efue lfiller flap will no tbe locke d
or unlocked.
You canno tunloc kth evehicle centrall yfrom th e
insid eif th evehicle has bee nlocke dwit hth e
SmartKey or KEYLESS-GO .
If th evehicle has bee nlocke dwit hth eSmartKey
or wit hKEYLESS-GO ,opening adoo rfrom th e
insid ewill trigger th eanti-thef talar msystem.
Switc hof fth ealar m (
Ypage 77).
If alocke ddoo ris opene dfrom th einside, th e
previous unloc kstatus of th evehicle will be
take ninto consideration if:
Rth evehicle was locke dusin gth elocking but -
to nfo rth ecentral locking ,or
Rth evehicle was locke dautomatically
84Doors
Opening and closing