ESP MERCEDES-BENZ GLC SUV 2019 Owners Manual

Cleaning and car
eA voiding paintwork damage
Matt finish R
Only use care products appr ovedfo r Mercedes-Benz. R
Do not polish theve hicle and light-alloy wheels.
R Only use car washes that cor respond tothe latest engi‐
neering standards.
R Do not use car wash programmes with a final hot wax
treatment.
R Do not use paint cleane rs, buf fing or polishing products,
gl oss preser vers, e.g. wax.
R Alw ays ha vepaintwork repairs car ried out at a qualified
specialist workshop. Note
s on cleaning decorative foils Obser
vethe no tes on matt finish care in the
ch ap ter "No tes on paintwork/matt finish paint‐ wo
rkcare" (/ page 486). They also apply to
matt decorative foils. Maintenance and care
487

In
theeve nt of a flat tyre, thefo llowing options
are available depending on your vehicle's equip‐
ment:
R Vehicles with MOExtended tyres: it is pos‐
sible tocontinue the journey for a short
period of time. Make sure you obse rvethe
no tes on MOExtended tyres (run-flat tyres)
(/ page 496).
R Vehicles with a TIREFIT kit: you can repair
th e tyre so that it is possible tocontinue the
jou rney for a short period of time. Todo this,
use the TIREFIT kit (/ page 497).
R Vehicles with Mercedes me connect: you
can make a call for breakdown assi stance via
th eove rhead control panel in the case of a
breakdown (/ page 434).
R Allvehicles: change the wheel
(/ page 530).
% The emer gency spa rewheel is only available
in cer tain countries. Note
s on MOExtended tyres (run-flat tyres) &
WARNING Risk of accident when driving
in eme rgency mode
When driving in emer gency mode, the han‐
dling characteristics are impaired. e.g. when
cornering, when accelerating stronglyand
when braking. #
Do not exceed the permissible maxi‐
mum speed. #
Avoid any abrupt steering and driving
maneuvers as well as driving over
obs tacles (curbs, pot holes, off-road).
This applies, in pa rticular, toa loaded
ve hicle. #
Stop driving in the emer gency mode if
yo u notice:
R banging noise
R vehicle vibration
R smoke which smells like rubber
R continuous ESP ®
inter vention
R crac ksin tire side walls #
After driving in emergency mode ha ve
th erims checkedby aqu alified special‐
ist workshop with rega rd totheir fur ther
use. #
The defective tire must be replaced in
eve rycase. Wi
th MOExtended tyres (run-flat tyres), you can
continue todrive your vehicle even if there is a
tot al loss of pressure in one or more tyres. How‐
eve r,th e tyre af fected must not show any clearly
visible damage.
Yo u can recognise MOExtended tyres bythe
MOExtended marking which appears onthe side
wa ll of the tyre.
Ve hicles with tyre pressure loss warning sys‐
te m: MOExtended tyres may only be used in
conjunction wi than activated tyre pressure loss
wa rning sy stem.
Ve hicles with tyre pressure monitoring sys‐
te m: MOExtended tyres may only be used in
conjunction wi than activated tyre pressure mon‐
itoring sy stem. 496
Breakdown assis tance

#
Drive tothe nearest qualified specialist work‐
shop and ha vethe tyre, tyre sealant bottle
and filling hose replaced there. Batte
ry(vehicle) Note
s onthe12 V battery &
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can lead tofunction restrictions in saf ety-re l‐
eva nt sy stems, e.g. the lighting sy stem, ABS
(anti-lock braking sy stem) or ESP ®
(Elec‐
tronic Stability Prog ram). The operating
saf ety of your vehicle may be restricted.
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
R when braking
R intheeve nt of ab rupt steering manoeu‐
vres and/or when theve hicle's speed is
not adap tedto thero ad conditions #
Intheeve nt of a sho rtcircuit or a simi‐
lar incident, contact a qualified special‐
ist workshop immediately. #
Do not continue driving. #
Alw ays ha vewo rkon the battery car ried
out at a qualified specialist workshop. R
Further information on ABS (/ page210)
R Further information on ESP ®
(/ page 211)
Fo r saf etyre asons, Mercedes-Benz recommends
th at you on lyuse bat teries which ha vebeen tes‐
te d and appr ovedfo ryo ur vehicle byMercedes-
Benz. These batteries pr ovide inc reased impact
pr otection topreve ntvehicle occupants from
suf fering acid bu rns should the battery be dam‐
aged in theeve nt of an accident. All
vehicles except vehicles with a lithium-
ion battery &
WARNING Risk ofexplosion due toelec‐
tros tatic charge
Electros tatic charge can cause spa rks which
may ignite the highly flammable gas mixture
in the batter y. #
Todischar geany electros tatic charge
th at may ha vebuilt up, touch the me tal
ve hicle body before handling the bat‐
te ry. The highly
flammable gas mixture is created
while the battery is charging and during starting
assis tance. &
WARNING Danger of chemical burns
from the battery acid
Battery acid is caustic. #
Avoid contact with the skin, eyes or
clo thing. #
Do not lean overth e batter y. 502
Breakdown assis tance

#
Do not inhale battery gases. #
Keep children away from the batter y. #
Immedia tely rinse battery acid off thor‐
oughly with plenty of clean water and
seek medical attention immediately. All
vehicles
+ ENVIRONMENTAL
NOTEEnvironmental
dama gedue toimproper disposal of bat‐
te ries Batteries conta
in pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmen tally responsible manner.
Ta ke dischar ged batteries toaqu alified specialist
workshop or toa collection
point for used batteries. If
yo u ha vetodisconnect the12 V batter y,con‐
ta ct a qualified specialist workshop.
Comply with saf ety no tes and take protective
measures when handling batteries. Risk of
explosion. Fire, naked
flames and smoking are
prohibi ted when handling the batter y.
Av oid creating spar ks. Electrolyte
or battery acid is cor ro‐
sive. Avoid contact with the skin, eyes
or clo thing. Wear suitable pr otective
clo thing, in particular glove s, an
apron and a face mas k.Immedia tely
ri nse electrolyte or acid splashes off
with clean water.Consult a doc tor if
necessar y. We
ar saf etygl asses. Ke
ep children away. Obser
vethis Owner's Manual.
Obser vethefo llowing if you do not intend touse
th eve hicle over an extended pe riod of time:
R Activate standby mode.
R Alternatively: connect the battery toa bat‐
te ry charge r appro vedby Mercedes-Benz or
consult a qualified specialist workshop to
disconnect the batter y. Breakdown assis
tance 503

&
WARNING Risk ofexplosion from a fro‐
zen battery
A dischar ged battery may freeze at temp era‐
tures slightly abo veor below freezing point.
During starting assis tance or battery charg‐
ing, bat tery gas may be released. #
Alw aysth aw a frozen bat tery out first
before charging it or per form ing start‐
ing assis tance. If
th e indicator/warning lamps in the instrument
clus ter do not light up at low temp eratures, it is
ve ry likely that the dischar ged battery has fro‐
zen. In this case you may neither jump-s tart the
ve hicle nor charge the batter y.
The service life of a battery that has been
th awe d may be dramatically shor tened. The
st arting characteristics may be impaired, espe‐
cially at low temp eratures.
It is recommended that you ha veathaw ed bat‐
te ry checked at a qualified specialist workshop. Plug-in
hybrid: be sure toobser vethe no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers.
All vehicles
* NO
TEDama gecaused bynumerous or
ex tended attem ptsto start the engine Nume
rous or extended attem ptsto start the
engine may damage the catalytic con verter
due tonon-combu sted fuel. #
Avoid numerous and extended attem pts
to start the engine. Obser
vethefo llowing points during starting
assis tance and when charging the battery:
R Only use undamaged jump lead/charging
cables with a suf ficient cross-section and
insula tedte rm inal clamps.
R Non- insulated parts of thete rm inal clamps
must not come into con tact wi thother me tal
parts while the jump lead/charging cable is
connected tothe battery/jump-s tart connec‐
tion point. R
The jump lead/charging cable must not
come into contact wi thany parts which may
mo vewhen the engine is running.
R Alw ays make sure that nei ther you nor the
battery is elect rostatically charge d.
R Keep away from fire and naked flames.
R Do not lean overth e batter y.
Obser vethe additional following points when
ch arging the battery:
R Only use battery charge rs tested and
appr oved for Mercedes-Benz.
R Read the battery charge r's operating instruc‐
tions before charging the batter y.
Obser vethe additional following points during
st arting assis tance:
R Starting assis tance may only be pr ovided
using batteries with a nominal voltage of
12 V.
R The vehicles must not touch.
R Petrol engine: only acceptstarting assis‐
ta nce if the engine and exhaust sy stem are
cold. Breakdown assis
tance 505

Note
s on noise or unusual handling charac‐
te rist ics
While driving, pay attention tovibrations, noises
and unusual handling characteristics, e.g. pulling
to one side. This may indicate that the wheels or
tyres are damaged. If you suspect that a tyre is
defective, reduce your speed immediatel y.Stop
th eve hicle as soon as possible tocheck the
wheels and tyres for dama ge. Hidden tyre dam‐
age could also be causing the unusual handling
ch aracteristics. If youfind no signs of damage,
ha ve the tyres and wheels checked at a qualified
specialist workshop. Note
s onregular lyinspecting wheels and
tyres &
WARNING Risk of accident from dam‐
aged tyres
Dama ged tyres can cause tyre pressure loss.
As a result, you could lose cont rol of your
ve hicle. #
Check the tyres regularly for signs of
dama geand replace any damaged tyres
immediatel y. Car
ryout thefo llowing checks on all wheels reg‐
ularly, at least once a month or as requ ired, e.g.
prior toa long journey or driving off- road:
R Check the tyre pressure (/ page517).
R Visually inspect tyres and wheels for dam‐
age.
R Check theva lve caps.
The valves must be pr otected against mois‐
ture and dirt bytheva lve caps appr oved
especially foryo ur vehicle byMercedes-Benz.
R Visual check of the tyre tread dep thand the
tyre contact su rface across the entire width.
The minimum tread dep thfor summer tyres
is 3 mm and for winter tyres 4 mm. Note
s on snow chains &
WARNING Risk of accident due toincor‐
re ct snow chain fitting
If yo u ha vefitted snow chains tothe front
wheels, the snow chains may drag against
th eve hicle body or chassis components.
This could cause damage totheve hicle or
th e tyres. #
Neverfit snow chains on the front
wheels. #
Only fit snow chains on there ar wheels
in pairs. *
NO
TEDama getothe wheel trim from fit‐
te d snow chains If sn
ow ch ains are fitted tosteel wheels, the
wheel trims can be damaged. #
Remo vethe wheel trims of steel wheels
before fitting snow chains. 516
Wheels and tyres

Obser
vethefo llowing no tes when using snow
ch ains:
R Snow ch ains are on ly permissible for cer tain
wheel/tyre combinations. You can obtain
information about this from a Mercedes-Benz
Service Cent re.
R For saf etyre asons, on lyuse sn ow chainsthat
ha ve been specifically appr ovedfo ryo ur
ve hicle byMercedes-Benz, or snow chains
with the same quality standard.
R If sn ow ch ains are fitted, the maximum per‐
missible speed is 50 km/h.
R Vehicles with Active Park ing Assis t:do
not use Active Parking Assist when snow
ch ains are fitted.
R Vehicles with le vel control: if snowchains
are fitted, only drive at raised vehicle le vel.
% You can permanently limit the maximum
ve hicle speed for driving with winter tyres
(/ page 226).
% You can deactivate ESP ®
to pull away
( / page 215). This allo wsthe wheels to
spin, achieving an increased driving forc e. Ty
re pressure Note
s on tyre pressure &
WARNING Risk of accident due toinsuf‐
fi cient or excessive tyre pressure
Underinfla ted or overinfla ted tyres pose the
fo llowing risks:
R The tyres may bur st, especially as the
load and vehicle speed increase.
R The tyres may wearexc essively and/or
une venly, which may greatlyimpair tyre
traction.
R The driving characteristics, as well as
st eering and braking, may be greatly
impaired. #
Comply with there commended tyre
pressure and check the tyre pressure of
all tyres including the spare wheel regu‐
larly:
R at least once a month
R when the load changes R
before embarking on a lon ger journey
R if operating conditions change, e.g. off-
ro ad driving #
Adjust the tyre pressure as necessar y. Ty
re pressure which is too high or too low can:
R Shor tenth e service life of the tyres.
R Cause increased tyre damage.
R Adversely af fect driving characteristics and
th us driving saf ety, e.g. due toaquaplaning. &
WARNING Risk of accident from repea‐
te d tyre pressure drop
If th e tyre pressure drops repeatedly, the
wheel, valve or tyre may be damaged.
Insuf ficient tyre pressure can cause the tyres
to bur st. #
Inspect the tyre for signs of fore ign
objects. #
Check whe ther the wheel or valve has a
leak. Wheels and tyres
517

Ty
re pressure moni toring sy stem Fu
nction of the ty repressure moni toring sys‐
tem
The sy stem checks the tyre pressure and the
tyre temp erature of the tyres fitted totheve hicle
by means of a tyre pressu resensor.
New tyre pressure sensors, e.g. in winter tyres,
are automatically taught-in during thefirs t jour‐
ney they are used.
The tyre pressure and the tyre temp erature
appear in the multifunction display
(/ page 519).
If th ere is a subs tantial pressure loss or if the
tyre temp erature is excessive, you will be
wa rned in thefo llowing ways:
R via display messa ges (/ page 592)
R viatheh warning lamp in the instrument
clus ter (/ page 620)
The tyre pressu remonitoring sy stem is only an
aid. It is the driver's responsibility toset the tyre
pressure tothere commended cold tyre pressure
suitable forth e operating situation. Set the tyre
pressure for cold tyres using a tyre pressu rega
uge. No tethat the cor rect tyre pressure for
th e cur rent operating situation mu stfirs t be
ta ught-in tothe tyre pressure monitoring sys‐
te m.
In most cases, the tyre pressure monitoring sys‐
te m will auto maticallyupdate the new refere nce
va lues af teryo u ha vechanged the tyre pressure.
Yo u can, ho wever,also update there fere nce val‐
ues byrestarting the tyre pressure monitoring
sy stem manually (/ page 520).
Sy stem limits
The sy stem may be impaired or may not function
in thefo llowing situations:
R the tyre pressure has been set incor rectly
R there is a sudden pressure loss caused, for
ex ample, byafo re ign object penetrating the
tyre
R there is a malfunction caused byano ther
ra dio signal source
Make sure toobser vethefo llowing fur ther rela‐
te d subjec t:
R notes on tyre pressure (/ page517) Che
cking the ty repressure with the tyre
pressure moni toring sy stem
Re quirements:
R The ignition is switched on.
On-board computer: 4 Service 5
Tyres
One of thefo llowing displa ysappears:
R Cur rent tyre pressure and tyre temp erature
of the individual wheels: R
Tyre pressures will be displayed after a few
minutes of driving
R Tyre pressure monitor active: thete ach-in
process of the sy stem is not yet compl ete. Wheels and tyres
519

These tyres are specially adap
tedto the con‐
trol sy stems, such as ABS, ESP ®
and
4MATIC, and mar ked as follo ws:
R MO = Mercedes-Benz Original
R MOE = Mercedes-Benz Original Extended
(run-flat tyres only for cer tain wheels)
R MO1 = Mercedes-Benz Original (only cer‐
ta in AMG tyres)
Cer tain characteristics, such as handling,
ve hicle noise emissions, fuel consum ption,
et c. may otherwise be adversely af fected.
Fu rthermore, other tyre sizes could result in
th e tyres rubbing against the body and axle
components when loaded. This could result
in damage tothe tyre or theve hicle.
Only use tyres, wheels and accessories that
ha ve been checked and recommended by
Mercedes-Benz. *
NO
TERisk todriving saf ety from retrea‐
ded tyres Re
treaded tyres are nei ther tested nor rec‐
ommended byMercedes-Benz, since pr evi‐
ous damage cannot alw ays be de tected on
re treaded tyres.
Fo rth is reason driving saf ety cannot be guar‐
anteed. #
Do not use used tyres if you ha veno
information about their pr evious usage. *
NO
TEPossible damage towheels or
tyres when driving over obs tacles Large wheels ha
vea lo wer tyre section width.
The lo werth e tyre section width, the greater
is therisk of damage towheels or tyres when
driving over obs tacles. #
Avoid obs tacles or drive pa rticular ly
carefully. *
NO
TEDama getoelectronic component
parts from the use of tyre-fitting tools Ve
hicles with a tyre pressure monitoring
sy stem: electronic component parts are
located in the wheel. Tyre-fitting tools should
not be applied in the area of theva lve.
The tools could damage the electronic com‐
ponent parts. #
Have the tyres changed at a qualified
specialist workshop onl y. *
NO
TEDama getosummer tyres at low
ambient temp eratures At
low ambient temp eratures, tears could
fo rm when driving with summer tyres, caus‐
ing permanent damage tothe tyre. #
Attemp eratures below 7 °C, use M+S
tyres. Ac
cessory pa rts th at are not appr ovedfo ryo ur
ve hicle byMercedes-Benz or are not being used
cor rectly can impair the operating saf ety. Wheels and tyres
527

Before pu
rchasing and using non-appr oved
accesso ries, visit a qualified specialist workshop
and enquire about:
R Suitability
R Legal stipulations
R Factory recommendations &
WARNING Risk of accident wi thhigh
per form ance tyres
The special tyre tread in combination with
th e optimised tyre compound, means that
th erisk of skidding or hydroplaning on wet
ro ads is inc reased.
In addition, the tyre grip is greatly reduced at
a low outside temp erature and tyre running
te mp erature. #
Switch on the ESP ®
and adapt your
driving style accordingly. #
Use M+S tyres at outside temp eratures
of less than 50 °F. Obse
rveth efo llowing when selecting, fitting and
re placing tyres:
R Countr y-specific requirements for tyre
appro valth at define a specific tyre type for
yo ur vehicle.
Fu rthermore, the use of cer tain tyre types in
cer tain regions and areas of operation can
be highly beneficial.
R Only use tyres and wheels of the same type
(summer tyres, winter tyres, MOEx tended
tyres) and the same make.
R Only fit wheels of the same size on one axle
(left and right).
It is only permissible tofit a di fferent wheel
size in theeve nt of a flat tyre in order to
drive tothe specialist workshop.
R Only fit tyres of the cor rect size onto the
wheels.
R Do not make any modifications tothe brake
sy stem, the wheels or the tyres.
The use of shims or brake dust shields is not
permitted and may in validate theve hicle's
ge neral operating pe rmit. R
Vehicles with a tyre pressure monitoring
sy stem: allfitted wheels mu stbe equipped
with functioning sensors forth e tyre pres‐
sure monitoring sy stem.
R Attemp eratures below 7 °C, use winter tyres
or all-season tyres mar ked M+S for all
wheels.
Wi nter tyres bearing thei snowflake
symbol in addition tothe M+S marking pro‐
vide the best possible grip in wintry road
conditions.
R For M+S tyres, only use tyres with the same
tread.
R Obser vethe maximum permissible speed for
th e M+S tyres fitted.
If th is is below theve hicle's maximum speed,
th is must be indicated byan appropriate
label in the driver's field of vision.
R Run in new tyres at moderate speeds forthe
fi rs t10 0 km.
R Replace the tyres af ter six years at the latest,
re ga rdless of wear. 528
Wheels and tyres