reset MERCEDES-BENZ GLC SUV 2019 User Guide

#
Foldthe wiper arm from there placement
position back onto there ar wind ow. Mir
rors Operating
the outside mir rors &
WARNING Risk of inju rythro ugh adjust‐
ing vehicle settings while theve hicle is in
motion
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra ints, thesteering wheel or the mir‐
ro r while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra ints, the
st eering wheel or the mir ror and fasten
yo ur seat belt. &
WARNING Risk of accident due tomis‐
judgement of dis tances when using the
outside mir ror
The outside mir rors reflect objects on a
smaller scale. The objects in view are in fact
closer than they appear.
As a result, you may misjud gethe dis tance
between you and thero ad user driving
behind you, e.g. when changing lanes. #
Therefore, alw ays look over your shoul‐
der in order toensure that you are
aw are of the actual dis tance between
yo u and thero ad users driving behind
yo u. Fo
lding the outside mir rors in/out #
Brief lypress button 1.
Re setting the outside mir rors
% Ifth e battery has been disconnected or com‐
ple tely discharged, the outside mir rors must
be reset. Only then will the automatic mir ror
fo lding function workproperly. #
Brief lypress button 1. Light and sight
15 5

Tr
ip computer (e xamp le)
1 Total dis tance
2 Driving time
3 Average speed
4 Average fuel consum ption
% You can view information about the journey
in the left-hand area of the instrument dis‐
pla y. #
Toselect a displa y:swipe upwards or down‐
wa rds on the left-hand Touch Control.
Displa yson theTrip menu:
R Standard display
R Range and cur rent fuel consu mption If
th ere is only a small amount of fuel left in
th e fuel tank, the display will show a vehicle
being refuelled ins tead of thera nge.
R ECO displ ay(/ page 184)
R Trip computer From startandFrom reset
R Digital speedom eter Re
setting values on the trip menu of the on-
board compu ter On-board computer:
4 Trip
% The spelling on the main menu displa yed
may dif fer. Therefore, obser vethe menu
ove rview forth e instrument display
(/ page 285).
Yo u can reset theva lues of thefo llowing func‐
tions:
R Trip dis tance
R Trip computer From startandFrom reset
R ECO display (/ page184) #
Toselect the function tobe rese t:swipe
upwards or down wards on the left-hand
To uch Control. #
Press the left-hand Touch Control. #
Select Yes. #
Press the left-hand Touch Control.
If yo u press and hold the left-hand Touch Con‐
trol, theva lues of the function will be reset
immediatel y. 290
Instrument Display and on-board computer

If
ro ute guidance has already been activated,
a qu ery will appear asking whe ther you wish
to end the cur rent route guidance. #
Select Yes. #
Press the left-hand Touch Control.
Ro ute guidance will start. Selecting
radio stations using the on-boa rd
compu ter On-board computer:
4 Radio 1
Memory preset
2 Channel name
3 Name of track
4 Name of artist
When you select a station from the memory pre‐
sets, the preset will appear next tothest ation
name. When you select a sa vedstation in the
frequency range, an as terisk will appear next to
th est ation name. #
Toselect a radio station: swipe upwards or
down wards on the left-hand Touch Control.
Selecting the frequency range or memory
preset #
Press the left-hand Touch Control. #
Toselect the frequency range/station
prese t:swipe upwards or down wards on the
left-hand Touch Control. #
Press the left-hand Touch Control. 292
Instru ment Display and on-board computer

R
The personalisation service is activated.
Fo r additional users of theve hicle:
R You ha vea Mercedes me user account.
R The vehicle owner has invited youto connect
yo ur user account on Mercedes me with that
of his vehicle.
R You ha veaccep tedth e invitation.
Creating a new profile
Multimedia sy stem:
4 © 5
f Profiles #
Select WCreate profile .#
Select an avatar. #
Enterth e name and confi rmwith a. #
Select Continuer .#
Tosave the cur rent settings in a profile:
select Current settings. #
Select Save.
or #
Toadopt thefa ctory settings: selectFac-
tory settings. #
Select Save.
% Further information on setting a user profile
(/ page 332). #
Activate Blu etoo th®
and select Connect
phone, toconnect a mobile phone wi th the
user profile (/ page413).
Yo u can also set up a user profile without regis‐
te ring a mobile phone. #
Select Finished.
The user profile is sa ved.
Selecting profile options
Multimedia sy stem:
4 © 5
f Profiles #
Select Äfor a profile. #
Toedit a profile: selectEdit profile . #
Select an avatar. #
Chan gethe name, if necessar y. #
Select Save. #
Toconfigure suggestions: selectSugges-
tions settings (/page 337). #
Toreset favo urites or themes: select
Reset favourites to factory settings orReset
themes to factory settings. #
Select Yes. #
Toreset a profile: selectReset profile to
factory settings. #
Select Yes. #
Todel ete a profile: selectDelete profile . #
Select Yes.
% The guest profile cannot be dele ted.
Pr otecting profile content
To protect your profile content and settings you
can crea tea PIN in the Mercedes me por talfor
yo ur profile. When PIN pr otection is active, you
ha ve toenter the PIN toselect your profile. #
Select Protect content . #
Select Mercedes me portal.
The br owser opens and you are trans ferred
to the Mercedes me por tal. 332
MBUX multimedia sy stem

Calling up suggestions
Re
quirements:
R A profile has been created and is selected
(/ page 333). #
Tap on © inthe media displa y.
The home screen is shown. #
Swipe up until theSUGGESTIONS menu is
shown. #
Select a navigation destination, a media
source, a radio station or a con tact.
If ro ute guidance is already active, you can‐
not start a new route guidance or set an
intermediate destination forth eex isting
ro ute.
Configuring sug gestions
Re quirements:
R Toprotect settings using a PIN: your pro‐
fi le is connec ted with Mercedes me and your
Mercedes me account is PIN pr otected.
Multimedia sy stem:
4 © 5
f Profiles #
Select ufor a profile. #
Select Suggestions settings . #
Toswitch suggestions display on/off:
switch Allow destination suggestions ,Allow
music suggestions andAllow contact sugges-
tions on or off.
If an option is switched on, suggestions for
navigation de stinations, media sources, radio
st ations or con tacts are shown.
If th e option is switched off, no suggestions
are shown. #
Todeactivate the learn function for one
da y:activate Deact. learn. for 24h .
Fo r24 hours no new actions will be trained
and no data recorded forth e active profile.
Suggestions will continue tobe shown. The
re maining time is shown next toDeact.
learn. for 24h .
Before the time runs out, a messa geis
shown that the multimedia sy stem will con‐
tinue the learn function shortl y.
Example: if the option is switched on and a
ro ute toa new destination has been calcula‐
te d, this destination would not be take n into
account forth e learn function. #
Toreset the suggestion his tory:select
Reset suggestion history.
% This process cannot be reve rsed. #
Select Yes. #
Toprotect settings with a PIN: switchon
PIN protection.
If PIN pr otection is switched on, you must
en terth e Mercedes me PIN toset the sug‐
ge stions. This PIN will be set in the Mercedes
me por talfo rth e personalisation service to
pr otect your personal settings.
Re naming suggestions
Only navigation destinations can be renamed. #
Tap on the© symbol in the media displa y.
The home screen is shown. #
Swipe up until theSUGGESTIONS menu is
shown. #
Highlight a navigation destination and press
until theOPTIONS menu is shown. #
Select Rename. #
Ente rth e name. #
Toconfirm the entr y:select Yes. MBUX multimedia sy
stem 337

Multimedia sy
stem:
4 © 5
Settings 5
System
5 PIN protection
Setting the PIN #
Select Set PIN. #
Enter a four-digit PIN. #
Enterth efo ur-digit PIN again.
If bo thPINs match, PIN pr otection is active.
Changing the PIN #
Select Change settings. #
Enterth e cur rent PIN. #
Select Change PIN . #
Set a new PIN.
Ac tivating PIN pr otection for data export #
Select Protect data export .
Ac tivate or deacti vate the function.
Un blocking the PIN via the Mercedes me por‐
tal
If th e PIN has been entered incor rectly three
times, the PIN will be bloc ked. You can ha ve a single-use password sent
to you via the
Mercedes me connect online por talto reset the
PIN pr otection. #
Select Unblock PIN. #
Ente rth e single-use password.
PIN pr otection is reset, and you can set a
new PIN. Software upda
te Information on software upda
tes
A software upda teconsi sts of thre esteps:
R Downloading or copying of the data requ ired
fo r ins tallation
R Installation of the update
R Activation of the update byrestarting the
sy stem
The multimedia sy stem pr ovides a message
when an update is available.
Depending on the source, you can per form vari‐
ous updates: Software updates Source of
the
update Up
date type
Interne tN avigation map, sys‐
te m updates, Digital
Owner's Manual
External storage
medium, e.g. USB
fl ash drive Na
vigation maps %
Installation can take several minutes and
cancellation is not possible. If you do not
ins tallth e software updates then thest atus
of your vehicle will not be up-to-date. During
th e ins tallation, individual functions or con‐
trol elements are not available or on lyavaila‐
ble toa limited deg ree.
Ad vantages of updating software
Software updates ensure your vehicle's tech nol‐
ogy is up-to-date.
In order toimpr oveth equ ality of our services
yo u will recei vefuture updates foryo ur multime‐
dia sy stem, the Mercedes me connect services 360
MBUX multimedia sy stem

when
theve hicle is stationary and the ignition is
switched off.
If th e download of a deep sy stem update is com‐
ple ted and the update is ready for ins tallation,
yo u will be informed of this af terth e next igni‐
tion cycle, forex ample.
% Park theve hicle safely in a suitable location
before starting the ins tallation.
Re quirements forth e ins tallation:
R The ignition is switched off.
R Notes and warnings ha vebeen read and
accep ted.
R The elect ric pa rking brake is applied.
If all requirements are met, the update will be
ins talled. The multimedia sy stem cann otbe
operated while the update is being ins talled and
ve hicle functions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the media displa y.Please consult a qu
alified specialist workshop toresol vethe
problem. Re
setting the multimedia sy stem (reset func‐
tion) Multimedia sy
stem:
4 © 5
Settings 5
System 5
Reset
Pe rsonal data is dele ted, forex ample:
R Station presets
R Connec ted mobile phones
R individual user profiles
% The guest profile is reset when the settings
are restored tothefa ctory settings.
A prom ptappears again asking whe ther you
re ally wish toreset. #
Select Yes.
The multimedia sy stem is reset tothefa ctory
settings. If you ha veset a PIN foryo ur sys‐
te m, this will also be reset. Fi
t & Healthy Setting ENE
RGIZING seat kinetics Re
quirements:
% These functions are available on lyfor fully
electric seats with a memory function.
Multimedia sy stem:
4 © 5
Comfort 5
Seat comfort #
Select Seat kinetics .
ENERG IZING seat kinetics can support back
health bychanging the seat position during a
journe y.The muscles and joints are repeatedly
st re ssed and relie vedby means of minor mo ve‐
ments of the cushion and backrest.
St arting seat kinetics #
Select Ìforth e desired seat. #
The program will runfo rth e set duration.
Configuring seat kinetics #
Select Zforth e desired seat. #
Select Backrest orBackrest and seat sur-
face. 362
MBUX multimedia sy stem

Map and compass
Setting
the map scale
Multimedia sy stem:
4 © 5
Navigation
Zooming in #
When the map is shown, tap twice quickly
with one finger on the media display or the
to uchpad.
or #
Movetwo fingers apart on the media display
or on theto uchpad.
Zooming out #
Tap with two fingers on the media display or
th eto uchpad.
or #
Movetwo fingers toge ther on the media dis‐
play or on theto uchpad.
% You can set the unit of measurement of the
map scale (/ page 358). Moving
the map
Multimedia sy stem:
4 © 5
Navigation #
On theto uchscreen: movethefinger in any
di re ction when the map is shown. #
On theto uchpad: call upthe navigation
menu bypressing. #
Swipe your finger up. #
Press theto uchpad.
Crosshair 1appears. The map can be
mo ved. #
Touch theto uchpad and mo veyour finger in
any di rection.
The map mo ves in the opposite direction
under crosshair 1.
When the map has been mo vedth efo llowing
information appears in thest atus line, forex am‐
ple:
R Distance 2from theve hicle's cur rent posi‐
tion is shown.
R Information about the cur rent map position
is shown, e.g. the name of thero ad.
The following functions are available:
R Select a destination on the map
(/ page 375).
R Select a POI (/ page 372).
R Show traf fic incidents on the map
(/ page 395). #
Toreset the map tothe cur rent vehicle
position: select3. 400
MBUX multimedia sy stem

Selecting personal POI categories
#
Select rinthePOI SYMBOLS Personal
POIs menu. #
Select a category r.#
Switch Display on the map on or off.
When the display is switched on and the
ve hicle approaches a personal POI in this
categor y,a visual and audible notification
can be issued. #
Toset a notification when appro aching:
select a category or a personal POI V.#
Switch Visual warning andAcoustic notifica-
tion on or off.
Switching display of catego ries forqu ick-
access on/off #
Switch a category on or off in thePOI SYM-
BOLS menu.
Re setting the POI symbol display #
Select POI SYMBOLS Reset POIs inthe
menu.
The settings are reset tothest andard set‐
tings. Selecting
the display of text information in
th e map
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Text information. #
Select an option in theFOOTER category.
The #dot indicates the cur rent setting.
The following options are available:
R Current street option
The stre et you are cur rently on is shown in
th e bottom bar.
When the map is mo ved, thest re et name,
th e POI name or the area name appears
under the crosshair.
R The Geo-coordinates option showsthefo l‐
lowing information in the bottom bar:
- longitude and latitude
- elevation
The el evation shown may deviate from
th e actual ele vation. R
None option
The media display sho wsnotext information
in the bottom bar.
Switching mo torw ay information on/off
Multimedia sy stem:
4 © 5
Navigation 5
Z #
Using quick- access: switchMotorway infor-
mation on or off.
The display button is activated or off.
or #
Using the menu: selectAdvanced. #
Select View. #
Select Text information. #
Swit chMotorway information on or off.
When the display button is switched on, addi‐
tional information about the mo torw ay facili‐
ties ahead appea rsduring the mo torw ay
jou rney . These include car pa rks, service sta‐
tions and mo torw ay ex its,forex ample.
Displ aying the next intersecting stre et
Re quirements:
R Route guidance is not active. 402
MBUX multimedia sy stem

#
Activate Auto zoom.
The display button is acti vated. The map
scale is set automatically depending on your
driving speed and the type of road.
% The automatically selec ted map scale can be
ch anged manuall y.After a few seconds, this
is automatically reset.
Displaying the satellite map
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map elements. #
Switch Satellite map on or off.
If th e display button is activated, satellite
maps are displa yed in map scales from 2 km.
If th e display button is deactivated, satellite
maps are not displa yed in map scales from
2 km to20 km.
% The satellite maps forth ese map scales are
not available in all countries. Displ
aying thera nge
Re quirements:
R The multimedia sy stem supports the func‐
tion.
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map elements. #
Activate Range.
The display button is acti vated.
The range is shown on the map with thefo llow‐
ing displa ys:
R For petrol and diesel vehicles: green display
When the lo werre ser vecapacity is reached then
th era nge displ ayon the map is switched off.
% The range displ ayon the map is not available
in all countries.
Displ aying weather information and other
map contents
Re quirements: R
Mercedes me connect is available.
R You ha vea user account forth e Mercedes
me por tal.
R The service is available.
R The service has been activated.
Multimedia sy stem:
4 © 5
Navigation 5
Z
5 Advanced #
Select View. #
Select Map elements. #
Scroll up and show theONLINE MAP CON-
TENTS categor y.
The available services are displa yed. The
services are pr ovided byMercedes me con‐
nect. #
Switch on a service, e.g. Weather.
Cur rent we ather information is displa yed on
th e navigation map, e.g. temp erature or
cloud co ver.The service information is not
shown in all map scales, e.g. weather sym‐
bols. 406
MBUX multimedia sy stem