lock MERCEDES-BENZ GLC SUV 2019 Owner's Manual

#
Toactivate: press and hold button 2for
appr oximately five seconds until an acoustic
signal sounds. #
Todeactivate: press and hold button 1for
appr oximately five seconds until an acoustic
signal sounds. In
thefo llowing situations, there is a danger of
being loc ked out when the function is activated:
R While theve hicle is being tow star ted/
pushed.
R Ifth eve hicle is being tested on a roller dyna‐
mome ter. Locking/unlocking
the driver's door with the
emer gency key %
Ifyo u wish tolock theve hicle entirely using
th e emer gency key,firs t press the button for
locking from the inside while the driver's
door is open. Then proceed tolock the driv‐
er's door using the emer gency key. #
Insert the emer gency key as far as it will go
into opening 1inthe co ver. #
Pull and hold the door handle. #
Pull the co ver on the emer gency key as
st ra ight as possible away from theve hicle
until it releases. #
Release the door handle. 82
Opening and closing

#
Tounlo ck:turn the emer gency key anti-
clo ckwise toposition 1. #
Tolock: turnthe emer gency key clo ckwise to
position 1. #
Carefully press the co ver onto the lock cylin‐
der until it engages and is seated firm ly. Load compa
rtment Opening the tail
gate &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il‐
gate is open when the engine is running,
especially if theve hicle is in motion. #
Alw ays switch off the engine before
opening theta ilgate. #
Never drive with theta ilgate open. *
NO
TEDama getotheta ilgate caused by
obs tacles ab ovetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is suf ficient space
behind and ab ovetheta ilgate. Yo
u ha vethefo llowing options for opening
the tail gate: #
Pull theta ilgate handle. #
Vehicles with HANDS-FREE ACCESS: make
a kicking mo vement with your foot below the
bumper (/ page 86).
Ve hicles with an EASY -PAC K tailgate: #
Pull there mo teopening switch 1forthe
ta ilgate. Opening and closing
83

#
Press and hold thep button on thekey. #
Ifth eta ilgate is unloc ked, pull theta ilgate
handle and release it again immediatel y.#
For a tailgate stopped in an intermediate
position, pull it upwards and release it as
soon as it starts toopen.
The tailgate is equipped with an automatic
obstruction de tection function. If a solid object
bloc ksorrestricts theta ilgate during automatic
opening, this process is stopped. The automatic
obstruction de tection function is only an aid. It is
not a substitu teforyo ur attentiveness when you
are opening theta ilgate. Closing
the tailgate &
WARNING Risk of inju ryfrom unsecu red
items in theve hicle
If objects, luggage or loads are not secured
or not secured suf ficientl y,they could slip,
tip ove r or be throw n around and thereby hit
ve hicle occupants. There is a
risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug‐
ga ge or loads against slipping or tipping
ove r. Obser
vethe no tes on loading theve hicle.
To close the tailgate, thefo llowing options
are available: #
Pull theta ilgate down wards with the handle
and let it drop into the loc k.
Ve hicles with an EASY -PAC K tailgate &
WARNING Risk of becoming trapped
du ring au tomatic closing of theta ilgate
Pa rts of the body could become trapped dur‐
ing automatic closing of theta ilgate. More‐
ove r,people, e.g. children, may be standing
in the closing area or may enter the closing
area during the closing process. #
Make sure that nobody is in the vicinity
of the closing area during the closing
process.
Use one of thefo llowing options tostop the
closing process:
R press thep button on thekey.
R press or pull there mo teoperating switch
on the driver's door.
R press the closing or locking button on the
ta ilgate.
R Pull theta ilgate handle. #
Vehicles with HANDS-FREE ACCESS: it is
also possible tostop the closing process by
making a kicking mo vement below there ar
bumper.
To close the tailgate, thefo llowing options
are available: #
Pull theta ilgate down wards slightly. Release
it as soon as it begins toclose. 84
Opening and closing

#
Switch on the po wer supp lyor the ignition. #
Press there mo teoperating switch 1forthe
ta ilgate. #
Press the closing button 1ontheta ilgate.
Ve hicles with KEYLESS-GO #
Press the locking button 2ontheta ilgate.
If a key is de tected outside theve hicle, the
ta ilgate will close and theve hicle will be
loc ked. #
Press and hold thep button on thekey
(with theke y in the vicinity of theve hicle). Ve
hicles with HANDS-FREE ACCESS #
Make a kicking mo vement with your foot
below the bumper (/ page 86).
Au tomatic reve rsing function for the tail gate
The tailgate is equipped with automatic obstruc‐
tion de tection wi threve rsing function. If a solid
object bloc ksorrestricts theta ilgate when it is
automatically closing, theta ilgate will automati‐
cally open again slightly. Automatic obstruction
de tection wi threve rsing function is only an aid.
It is not a substitute foryo ur attentiveness when
yo u are closing theta ilgate. #
During the closing process, make sure that
no body parts are in the closing area. &
WARNING Risk of becoming trapped
despi tereve rsing function
The reve rsing function does not react:
R tosoft, light and thin objects, e.g. fingers.
R overth e last 8 mm of the closing path.
In these situations in particular, there ve rsing
function cannot pr event someone being trap‐
ped. Opening and closing
85

#
When closing, make sure that no body
parts are in the closing area.
If someone is trapped:
R press thep button on theke y,or
R press or pull there mo teoperating switch
on the driver's door, or
R press the closing or locking button on the
ta ilgate, or
R Pull theta ilgate handle. HANDS-FREE
ACCESS function Wi
th HANDS-FREE ACCESS you can open, close
or stop the closing process of theta ilgate by
per form ing a kicking mo vement under there ar
bumper.
The kicking mo vement triggers the opening or
closing process alternatel y. Obser
vethe no tes when opening (/ page 83)
and closing (/ page84)th eta ilgate.
% Twowa rning tones sound when thetai lgate
is opening or closing. &
WARNING Risk of bu rns caused bya hot
ex haust sy stem
The vehicle exhaust sy stem can become very
hot. If you use HANDS-FREE ACCESS, you
could bu rnyourself by touching theex haust
sy stem. #
Alw ays ensure that you on ly ma ke a
kicking mo vement within the de tection
ra nge of the sensors. *
NO
TEVehicle damage due tounin ten‐
tional opening of theta ilgate R
when using an automatic car wash
R when using a high pressure cleaner #
Deactivate KEYLESS-GO or make sure
that theke y located is at least 3 m 86
Opening and closing

Limiting
the opening angle of the tailgate Ac
tivating the opening angle limiter
Yo u can limit the opening angle of theta ilgate in
th eto p half of its opening range toappr ox‐
imately 20 cm before the end position. #
Stop the opening procedure of theta ilgate at
th e desired position. #
Press and hold the closing button on theta il‐
ga te until you hear a sho rtacoustic signal.
The opening angle limiter will be activated.
The tailgate will then stop in thestored posi‐
tion when opened.
To open thetai lgate full y,pull the handle on the
outside of theta ilgate again af ter it has stopped
automaticall y.
Deactivating the opening angle limiter #
Press and hold the closing button on theta il‐
ga te until two sho rtacoustic signals sound. Un
locking the tailgate with the emer gency
key #
Foldthere ar seat backrest forw ard. #
Remo vethe load compartment co ver
( / page 124). #
Inse rtthe emer gency key2 into the open‐
ing 1inthe trim and push it in.
The tailgate will be unloc ked. Side windo
ws Opens and closes
the side windo ws &
WARNING Risk of becoming trapped
when opening a side window
When you open a side wind ow, parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
If someone is trapped, release the but‐
to n immedia tely or pull it in order to
close the side window again. &
WARNING Risk of becoming trapped
when closing a side window
When closing a side windo w,body parts
could be trapped in the closing area in the
process. #
When closing, make sure that no body
parts are in the closing area. 88
Opening and closing

#
If someone is trapped, release the but‐
to n immedia tely or press the button in
order toreopen the side windo w. &
WARNING Risk of becoming trapped
when children opera tethe side windo ws
Children could become trapped if they oper‐
ate the side windo ws, particularly when unat‐
te nded. #
Activate theove rride feature forthe
re ar side wind ows. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Never lea vechildren unat tended in the
ve hicle. Re
quirements:
R The po wer supply or the ignition is switched
on. 1
Closing
2 Opening
The buttons on the driver's door take prece‐
dence. #
Tostart automatic operation: pressthe
W button be yond the point of resis tance
or pull and release it. #
Tointer rupt automatic operation: press or
pull theW button again.
When theve hicle is switched off, the side win‐
do ws can continue being ope rated.
The function is available for around five minutes
or until a front door is opened.
Au tomatic reve rsing function of the side win‐
do ws
If an object bloc ksa side wind owduring the
closing process, the side window opens again
automaticall y.The automatic reve rsing function
is only an aid and is not a substitute foryo ur
attentiveness. #
During the closing process, make sure that
no body parts are in the closing area. &
WARNING Risk of becoming trapped
despi tethere being reve rsing pr otection
on the side window
The reve rse function does not react:
R tosoft, light and thin objects, e.g. fingers
R during resetting Opening and closing
89

#
Press the button in any direction during
th e automatic opening/closing process.
The opening/closing process is stop‐
ped. &
WARNING Risk of entrapment if the slid‐
ing sunroof is operated bychildren
Children operating the sliding sunroof could
get caught in the moving parts, particularly if
unattended. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. &
WARNING Risk of entrapment while
opening and closing thero ller sunblinds
When opening or closing, make sure that no
body parts become trapped between the
ro ller sunblind and frame or sliding sunroof. #
When opening or closing, make sure
that no body parts are in the sweep of
th ero ller sunblind. #
Release the switch immediately if
somebody becomes trapped.
or #
Press the switch in any direction during
th e automatic opening/closing process.
The opening/closing process is stop‐
ped. *
NO
TEMalfunction caused bysnow and
ice Snow and ice may lead
toa malfunction of
th e sliding sunroof. #
Only open the sliding sunroof if it is free
of snow and ice. *
NO
TEDama gecaused byprotru ding
objects Objects
that pr otru de from the sliding sun‐
ro of may damage the sealing strips. #
Do not allow anything toprotru de from
th e sliding sunroof. *
NO
TEImpo rtant points toremember
when a roof rack isfitted When a
roof rack isfitted, raising or opening
th e sliding sunroof may be limited. #
Check whe ther the sliding sunroof can
be raised or opened when a roof rack is
fi tted. #
If in doubt, do not raise or open the
sliding sunroof. Opening and closing
93

#
Ifth is is not the case, repeat thesteps
abo ve. #
Ifth ero ller sunblind still cannot be mo ved
smoo thly, con tact a qualified specialist work‐
shop. Anti-theft pr
otection Fu
nction of the immobiliser The immobiliser pr
events your vehicle from
being star ted without the cor rect key.
The immobiliser is automatically activated when
th e ignition is switched off and deactivated when
th e ignition is switched on. ATA
(Anti-Theft Alarm sy stem) Fu
nction of theATA system
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when a door is opened
R when theta ilgate is opened
R when the bonn etis opened R
when interior pr otection is triggered
(/ page 101)
R when tow- aw ay protection is triggered
(/ page 101)
The ATA system is primed automatically af ter
appr oximately ten seconds in thefo llowing situa‐
tions:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO Indicator lamp
1flashes when theAT A sy stem
is primed.
The ATA sy stem is deactivated automatically in
th efo llowing situations:
R afte r unlocking theve hicle with thekey
R afte r unlocking theve hicle using KEYLESS-
GO 100
Opening and closing

R
afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(/ page 174)
% When the Mercedes‑Benz emer gency call
sy stem is active and the alarm stay s on for
more than 30 seconds, a message is auto‐
matically sent tothe Cus tomer Assis tance
Centre (/ page 439).
Deactivating theATA #
Press theÜ, ßorp button on the
key.
or #
Press thest art/ stop button with theke y in
th estow age compartment (/ page174)
Deactivating the ala rmusing KEYLESS-GO: #
Grasp the outside door handle with thekey
outside theve hicle. Fu
nction of tow- aw ay protection An audible and visual alarm is triggered if an
alteration
to yourvehicle's angle of inclination is
de tected while tow- aw ay protection is primed. To
w- aw ay protection is automatically primed
af te r appro ximately 60 seconds:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO
To w- aw ay protection is only primed when thefo l‐
lowing components are closed:
R the doors
R theta ilgate
To w- aw ay protection is automatically deactiva‐
te d:
R afte r pressing theÜ orp button on
th ekey
R afte r pressing thest art/ stop button with the
ke y in thestow age compartment
(/ page 174)
R afte r unlocking theve hicle using KEYLESS-
GO
R when using HANDS-FREE ACCESS
In fo rm ation on de tecting damage on a pa rked
ve hicle (/ page 207). Priming/deactivating
tow- aw ay protection Multimedia sy
stem:
4 © 5
Settings 5
Quick access #
Prime or deactivate Tow-away protection .
To w- aw ay protection is primed again in thefo l‐
lowing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select the
Vehicle submenu in theSettings main menu
to prime or deactivate tow- aw ay protection. Fu
nction of interior pr otection When interior pr
otection is primed, a visual and
audible alarm is triggered if mo vement is de tec‐
te d in theve hicle interior.
Interior pr otection is primed automatically af ter
appr oximately ten seconds:
R afte r locking theve hicle with thekey
R afte r locking theve hicle using KEYLESS-GO Opening and closing
101