MERCEDES-BENZ GLC SUV 2019 Owners Manual

Connecting using NFC
#
Select Connect via NFC. #
Activate NFC on the mobile device (see the
manufacturer's operating instructions). #
Bring the mobile device into the NFC area of
th eve hicle . #
Select Finished.
The mobile device is now connected tothe
multimedia sy stem hotspot via NFC.
Generating a new security key#
Select Vehicle hotspot. #
Select Generate security key .
A connection will be es tablished with the
newly crea ted security key. #
Tosave a security key:select Save.
When a new security key is sa ved, all existing
Wi -Fi connections are then disconnected. If
th eWi -Fi connections are being re-es tab‐
lished, the new security key must be en tere d. Ac
tivating/deactivating child saf ety lock Multimedia sy
stem:
4 System 5
Parental control
Locking an extern al device #
Select an extern al device. #
Select Lock.
The device connec ted via the MBUX Touch
app is loc ked or unloc ked. Sy
stem language Note
s onthe sy stem language
This function allo wsyouto determ ine the lan‐
guage forth e menu displa ysand the navigation
announcements. The selected language af fects
th ech aracters available for entr y.The navigation
announcements are not available in all lan‐
guages. If a language is not available, the naviga‐
tion announcements will be in Engl ish.Setting
the sy stem language
Multimedia sy stem:
4 © 5
Settings 5
System
5 Language #
Set the language.
% Ifyo u are using Arabic map data, thete xt
information can also be shown in Arabic on
th e navigation map. Todo so, select 

Data import and
export Data import/export function
The
following functions are possible:
R Trans ferring data from one sy stem or vehicle
to ano ther sy stem or vehicle.
R Creating a bac kup copy of your personal data
and loading it again.
R Protecting your personal data against un wan‐
te dex port with PIN pr otection.
% Please no tethat the NTFS file sy stem is not
suppor ted. The FAT32 file sy stem is recom‐
mended.
Importing/exporting data
* NO
TELoss of da tadue topremature
re mo val #
Do not remo vethe data storage
medium when data is being expor ted.
Mercedes-Benz is not liable for any loss of
data. Re
quirements: R
theve hicle is stationary
R The ignition is swit ched on.
R A USB device is connected.
Multimedia sy stem:
4 © 5
Settings 5
System
5 System backup #
Select Import data orExport data.
Importing #
Select a data storage medium.
A prom ptappears asking whe ther youre ally
wish to overwrite the cur rent da ta. If da ta
originates from ano ther vehicle, this is recog‐
nised du ring da tareading. #
Con firm the prom pt.
The files are impor ted. The multimedia sy stem is
re star ted once the data has been impor ted.
% Current vehicle settings can be edited af ter
th e import.
Exporting
If PIN pr otection is activated, your PIN is reques‐
te d. #
Ente rth efo ur-digit PIN. #
Select a data storage medium.
A prom ptappears asking whe ther youre ally
wish tocar ryout theex port. #
Confirm the prom pt.
The data is expor ted. The data export may
ta ke several minutes.
% After successful export, the data is sa ved in
th e "MyMercedesBac kup" directory which
can be found on thestorage medium. Ac
tivating/deactivating PIN pr otection Re
quirements:
R Tounlo ckthe PIN: there is an Internet con‐
nection.
R A Mercedes me account exists at http://
www.me rcedes.me.
R An individual user profile is active
(/ page 333). MBUX multimedia sy
stem 359

Multimedia sy
stem:
4 © 5
Settings 5
System
5 PIN protection
Setting the PIN #
Select Set PIN. #
Enter a four-digit PIN. #
Enterth efo ur-digit PIN again.
If bo thPINs match, PIN pr otection is active.
Changing the PIN #
Select Change settings. #
Enterth e cur rent PIN. #
Select Change PIN . #
Set a new PIN.
Ac tivating PIN pr otection for data export #
Select Protect data export .
Ac tivate or deacti vate the function.
Un blocking the PIN via the Mercedes me por‐
tal
If th e PIN has been entered incor rectly three
times, the PIN will be bloc ked. You can ha ve a single-use password sent
to you via the
Mercedes me connect online por talto reset the
PIN pr otection. #
Select Unblock PIN. #
Ente rth e single-use password.
PIN pr otection is reset, and you can set a
new PIN. Software upda
te Information on software upda
tes
A software upda teconsi sts of thre esteps:
R Downloading or copying of the data requ ired
fo r ins tallation
R Installation of the update
R Activation of the update byrestarting the
sy stem
The multimedia sy stem pr ovides a message
when an update is available.
Depending on the source, you can per form vari‐
ous updates: Software updates Source of
the
update Up
date type
Interne tN avigation map, sys‐
te m updates, Digital
Owner's Manual
External storage
medium, e.g. USB
fl ash drive Na
vigation maps %
Installation can take several minutes and
cancellation is not possible. If you do not
ins tallth e software updates then thest atus
of your vehicle will not be up-to-date. During
th e ins tallation, individual functions or con‐
trol elements are not available or on lyavaila‐
ble toa limited deg ree.
Ad vantages of updating software
Software updates ensure your vehicle's tech nol‐
ogy is up-to-date.
In order toimpr oveth equ ality of our services
yo u will recei vefuture updates foryo ur multime‐
dia sy stem, the Mercedes me connect services 360
MBUX multimedia sy stem

and
your vehicle's communication module.
These will con veniently be sent to you via the
mobile phone connection in your vehicle and, in
many cases, ins talled automaticall y.Yo u can
monitor thest atus of your updates at any time
on the Mercedes me por tal and find information
about po tential inno vations.
Yo ur advantages at a glance:
R con veniently recei vesoftware update s via
th e mobile phone network
R impr ovesth equ ality and availability of
Mercedes me connect services
R keeps your multimedia sy stem and communi‐
cation module up-to-date
Fu rther information about software updates can
be found at http://me.mercedes-benz.com
Pe rforming a software upda te
Requ irements:
R For online updates: an Internet connection
is es tablished (/ page442).
R For automatic online updates: your vehicle
has a permanently installed communication
module. Multimedia sy
stem:
4 © 5
Settings 5
System
5 Software update
Au tomatically #
Activate Automatic online updates.
The upda tes will be downloaded and ins talled
automaticall y.
The cur rent status of the updates is dis‐
pla yed.
Manually #
Deactivate Automatic online updates. #
Select an update from the list and start the
update.
Ac tivating the so ftwa reupdate #
Restart the sy stem.
The modifications from the software update
will be active.
Fu nction of important sy stem upda tes
Impor tant sy stem updates may be necessary for
th e security of your multimedia sy stem's data. Ins
tallth ese updates, or else the security of your
multimedia sy stem cann otbe ensured.
% If automatic software updates are activated,
th e sy stem updates will be downloaded auto‐
matically (/ page 361).
As soon as an update is available for download,
a cor responding message appears onthe media
displa y.
Yo u ha vethefo llowing selection options:
R Accept and install
The update will be downloaded in the back‐
ground.
R Information
Information about the pending sy stem
update is displa yed.
R Later
The update can be downloaded manually at a
later time (/ page 361).
Deep sy stem upda tes
Deep sy stem updates access vehicle or sy stem
settings and can therefore only be car ried out MBUX multimedia sy
stem 361

when
theve hicle is stationary and the ignition is
switched off.
If th e download of a deep sy stem update is com‐
ple ted and the update is ready for ins tallation,
yo u will be informed of this af terth e next igni‐
tion cycle, forex ample.
% Park theve hicle safely in a suitable location
before starting the ins tallation.
Re quirements forth e ins tallation:
R The ignition is switched off.
R Notes and warnings ha vebeen read and
accep ted.
R The elect ric pa rking brake is applied.
If all requirements are met, the update will be
ins talled. The multimedia sy stem cann otbe
operated while the update is being ins talled and
ve hicle functions are restricted.
If er rors should occur during the ins tallation, the
multimedia sy stem automatically attem ptsto
re store the pr evious version. If restoration of the
pr ev ious version is not possible, a symbol
appears on the media displa y.Please consult a qu
alified specialist workshop toresol vethe
problem. Re
setting the multimedia sy stem (reset func‐
tion) Multimedia sy
stem:
4 © 5
Settings 5
System 5
Reset
Pe rsonal data is dele ted, forex ample:
R Station presets
R Connec ted mobile phones
R individual user profiles
% The guest profile is reset when the settings
are restored tothefa ctory settings.
A prom ptappears again asking whe ther you
re ally wish toreset. #
Select Yes.
The multimedia sy stem is reset tothefa ctory
settings. If you ha veset a PIN foryo ur sys‐
te m, this will also be reset. Fi
t & Healthy Setting ENE
RGIZING seat kinetics Re
quirements:
% These functions are available on lyfor fully
electric seats with a memory function.
Multimedia sy stem:
4 © 5
Comfort 5
Seat comfort #
Select Seat kinetics .
ENERG IZING seat kinetics can support back
health bychanging the seat position during a
journe y.The muscles and joints are repeatedly
st re ssed and relie vedby means of minor mo ve‐
ments of the cushion and backrest.
St arting seat kinetics #
Select Ìforth e desired seat. #
The program will runfo rth e set duration.
Configuring seat kinetics #
Select Zforth e desired seat. #
Select Backrest orBackrest and seat sur-
face. 362
MBUX multimedia sy stem

#
Select the desired setting.
Ve hicles with a multicontour seat:
In addition tothe seat backrest and seat cush‐
ion, the lumbar region can be activated forthe
function. #
Switch Including lumbar on or off.
Setting the du ration #
Select Zforth e desired seat.
The following running times are available:
R Short (16 minutes) R
Medium (32 minutes)
R Long (96 minutes) #
Select a running time.
The selected programme will start. ENERGIZING COMFORT
Overview of
the ENERGIZING COMFORT prog ramme
Prog ramme overview: Prog
ramme Function
Re fresh
Can maketargeted changes tothe interior climate torefresh vehicle occupants. Cooling air flow and ionisa‐
tion purify the air. The vehicle interior is illuminated with cool colours and the seats are ventilated.
Wa rmth
Can increase the comfort le vel of theve hicle occupants. The vehicle's panel, seat and steering wheel heat‐
ing produce a cosy warmth. The air is pu rified using ionisation and a pleasant fragrance is released. The
ve hicle interior is illuminated with warm lighting.
Vi tality
Can countera ct diminishing attentiveness in mono tonous driving situations. Fast-paced music and a vitalis‐
ing massa geprov ide invigorating stimulation forth eve hicle occupants. The air is purified using ionisation
and a pleasant fragrance is released. The vehicle interior is illuminated in a stimulating hue and the seat is
ve ntilated. MBUX multimedia sy
stem 363

Prog
ramme Function
Pleasure Can promotea positive mood in theve hicle occupants as well as men tal and ph ysical rege neration. Moder‐
ately fastmusic is pla yed and a massage programme is activated. The air is purified using ionisation and a
pleasant fragrance is released. The vehicle interior is illuminated with amicable lighting.
We ll being
Can aidthe ph ysical and men talre laxation of vehicle occupants. A back massage combined with local
wa rmthprov ide relaxation. The air is purified using ionisation and a pleasant fragrance is released. The
audio pla yer pla ysselections of calming music and theve hicle interior is illuminated with pleasant lighting.
Tr aining
Can counteractthe onset of muscle tension, limbs falling asleep or stre ss with targeted relaxation or stim‐
ulation exercises. The exercises are demon stra ted in short videos. The air is purified using ionisation and a
pleasant fragrance is released. The vehicle interior is illuminated with lighting appropriate totheex ercise.
The training consists of audio conte nt and a brief animation. The audio content is conceived so that it can
also be pla yed back when you are driving. The animation is on ly shown when theve hicle is driving slo wer
th an 5 km/h. The animation is hidden at higher speeds. Alw ays obser vethe tra ffic conditions if you are
training when driving.
Tips The system gives tips for possible exercises or measures for impr oving the comfort le vel of theve hicle
occupants. Playback is purely aural. By selecting the desired area of the body you can recei vetargeted tips
fo rth e comfort le vel of this area. %
Please no tethat theav ailable prog rammes
and the associated functions depend on your
ve hicle equipment. Depending on your equipment,
fewe r functions may be availa‐
ble. 364
MBUX multimedia sy stem

St
arting the ENERGIZING COMFORT pro‐
gr amme &
WARNING Increased risk of an accident
when using the ENERG IZINGCOMFORT
programme TipsandTraining
If yo u use the ENERG IZINGCOMFORT pro‐
gramme TipsandTraining whenyou are driv‐
ing, you could be distracted from the tra ffic
situation. #
Only car ryout exercises when the traf‐
fi c circums tances pe rmit. #
Make sure that you are alw aysaw are of
th e traf fic situation around you when
lis tening tothe tips. Re
quirements:
R The ignition is switched on. Multimedia sy
stem:
4 Comfort 5
ENERGIZING COMFORT
St arting the prog ramme
The following programmes are available:
R Refresh
R Warmth
R Vitality
R Joy
R Well-being #
Select a programme. #
Select Start.
The selec ted prog ramme will runfo rten
minutes.
If, during an active programme, a function
re qu irement is no longer met, a cor responding
message appears . The activeprog ramme is can‐
celled.
Selecting a seat #
Select a programme. #
Select Seats. #
Select the desired seat.
Configuring a prog ramme #
Select a prog ramme. #
Select Z. #
Switch the functions included in the pro‐
gramme on or off.
St arting the training prog ramme #
Select Training.
The following training prog rammes are available:
R Muscle stimul.
R Muscle relax.
R Balance #
Select a programme.
The programme starts. #
Toactivate frag rancing for training: select
Air freshener . MBUX multimedia sy
stem 365

%
The animation for demonstration of theexe r‐
cises is only shown when theve hicle is sta‐
tionary or when you are driving slo werth an
5 km/h. Athigher speeds the picture is hid‐
den and you will on lybe able tohear the
instructions.
St arting tips #
Select Tips.
The following categories are available:
R Upper body
R Lower back
R Head
R Shoulders
R Pelvis #
Select the desired area of the body Ì.
Playback of the tip forth is area of the body
st arts. #
Select Étostop playback of the tip.
% Youre cei vea tip for each option. Tolistento
th e next tip, again select a desired categor y. ENERGIZING CO
ACH Fu
nction of the ENERGIZING CO ACH
Re quirements:
R The ENERGIZING COACH (ENERGIZING
CO ACH) service is activated in the Mercedes
me por tal or the Mercedes me app.
Wi th ENERGIZING CO ACHyo u can evaluate the
driving and driver situation. Depending on the
situation, it of fers recommendations forth est art
of an appropriate ENERGIZING COMFORT pro‐
gramme.
The following programs could be sugges ted:
R Vitality
As an activating program in mono tonous driv‐
ing situations or for long journey times, for
ex ample.
In fo rm ation on the vitality prog ram see
(/ page 363).
R Joy
As a balancing program in demanding driving
situations. Information on
the pleasure program see
(/ page 363).
By connecting a GARMIN fitness trac ker,for
ex ample the GARMIN vívosmart ®
3, additional
information can be entered into theev aluation
fo rth ere commendation of an ENERGIZING com‐
fo rt prog ram. The additional information
includes thest re ss le vel,th at is calculated by
th efitness trac ker.The stre ss le vel is based pri‐
marily on the pulse.
Re quirements forth e integration of additional
information via a GARMIN fitness trac ker:
R Your fitness trac ker is connected with your
GARMIN account.
R Your GARMIN account is connected with your
Mercedes me account.
If yo uwe aryour GARMIN fitness trac ker at night
also, the sleep data is included in theev aluation
of the ENERG IZINGCOACH. 366
MBUX multimedia sy stem

Re
quirement forth e integration of the sleep
data:
R The GARMIN fitness trac ker is synchronised
with the GARMIN account before the begin‐
ning of the journe y.
% IfAT TENTION ASSIST de term ines an exces‐
sive lack of attention, ENERG IZINGCOACH
makes no fur ther suggestions. Further infor‐
mation about ATTENTION ASSIST
(/ page 267).
Calling up the ENERGIZING CO ACH display
Multimedia sy stem:
4 © 5
Comfort #
Select ENERGIZING COACH.
Yo ur cur rent pulse as well as an evaluation of
yo ur pulse forth e last 30 minutes driving
time are shown.
A cor responding er ror messa geis shown if
th ere is no mobile phone connected or no pulse can be sent
tothe sy stem for an exten‐
ded pe riod.
% Only pulse values in thera nge of
30‑140 bpm are shown on the media displa y.
The pulse values ha veno medical validity but
are only informative in nature and are there‐
fo re also not requ ired tobe accura te. #
Intheeve nt of an er ror messa gemake sure
th at thefo llowing requ irements are fulfilled:
R The fitness trac ker is connected with your
GARMIN account.
R Your GARMIN account is connected with
yo ur Mercedes me account on your
mobile phone.
R The mobile phone is connected as the
main phone tothe multimedia sy stem
(/ page 413). Na
vigation Switching navigation on
Multimedia sy
stem:
4 © 5
Navigation (Navigation) #
Alternatively: press thez button.
The map appears. The cur rent vehicle posi‐
tion is shown. The navigation menu is shown.
The navigation menu is hidden if route guid‐
ance is active. Showing/hiding
the navigation menu 4
© 5
Navigation
If ro ute guidance is not active the map appears.
The navigation menu is shown.
The navigation menu is hidden if route guidance
is active. #
Tosho w:tap on theto uchsc reen.
or #
Press theTo uch Control or theto uchpad. #
Tohide: the navigation menu is hidden auto‐
maticall y. MBUX multimedia sy
stem 367