ESP MERCEDES-BENZ GLC SUV 2019 Service Manual

R
Vehicles with 48 V on-board electrical
sy stem (EQ Boost tech nology): the com‐
bustion engine is switched off. All of theve hi‐
cle functions remain active.
Glide mode is activated if thefo llowing condi‐
tions are me t:
R drive prog ram ; is selected.
R the speed is within a suitable range.
R thero ad's course is suitable, e.g. no steep
uphill or downhill inclines or tight bends.
R there is no trailer coupled tothe trailer hitch,
and no bicycle rack fitted.
R you do not depress the accelera tor or brake
pedal (e xcept for light brake applications).
% Glide mode can also be activated if you ha ve
selected the "Eco" setting forth e drive in the
drive prog ram =.
Glide mode is deactivated again if one of the
conditions is no longer met.
Glide mode can also be pr evented bythefo llow‐
ing parame ters:
R incline R
downhill gradient
R temp erature
R height
R speed
R operating status of the engine
R traffic situation Fu
nction of the 4MATIC
4MATIC ensures that all four wheels are driven
when needed. Toge ther with ESP ®
and 4ETS,
4MATIC impr ovesth e traction of your vehicle
whene ver a driven wheel spins due toinsuf fi‐
cient traction.
If yo ufa ilto adapt your driving style, 4MATIC can
neither reduce therisk of an accident nor over‐
ri de the la wsof ph ysics. 4MATIC cannot take
account of road, weather and traf fic conditions.
4MATIC is only an aid. You are responsible espe‐
cially for maintaining a safe dis tance from the
ve hicle in front, forve hicle speed, for braking in
good time and forst ay ing in lane. %
In wint ryroad conditions, the maximum
ef fect of 4MATIC can be achie ved only if you
use winter tyres (M+S tyres), with sn ow
ch ains if necessar y. Re
fuelling Re
fuelling theve hicle &
WARNING Risk offire or explosion from
fuel
Fu els are highly flammable. #
Fire, naked flames, smoking and crea‐
tion of spar ksmust be avoided. #
Swit choff the ignition and, if available,
th est ationary heater, before and while
re fuelling theve hicle. &
WARNING Risk of inju ryfrom fuels
Fu els are poisonous and hazardous to your
health. #
Do not swallow fuel or let it come into
contact with skin, eyes or clo thing. Driving and parking
19 3

#
Do not inhale fuel vapour. #
Keep children away from fuel. #
Keep doors and windo wsclosed du ring
th ere fuelling process.
If yo u or other people come into contact with
fuel, obser vethefo llowing: #
Immediately rinse fuel off your skin with
soap and water. #
If fuel comes into contact with your
ey es, immediately rinse them thor‐
oughly with clean water.Seek medical
attention immediately. #
Ifyo u swallow fuel, seek medical atten‐
tion immediatel y.Do not induce vomit‐
ing. #
Change immediately out of clo thing that
has come into con tact wi thfuel. &
WARNING Risk offire or explosion from
elect rostatic charge
Electros taticch arge can crea tespar ksand
th ereby ignite fuel vapours. #
Before opening the fuel filler cap or tak‐
ing hold of the pump nozzle, touch the
me tallic body of theve hicle.
This dischar ges any electros tatic charge
th at may ha vebuilt up. #
Do not get into theve hicle again during
th ere fuelling process.
Otherwise, electros tatic charge could
build up again. &
WARNING Risk offire from fuel mixture
Ve hicles with a diesel engine:
If yo u mix diesel fuel with petrol, theflash
point of the fuel mixture is lo werth an that of
pure diesel fuel.
While the engine is running, component
pa rts in theex haust sy stem may overheat
without warning. #
Neverre fuel using petrol. #
Never mix petrol with diesel fuel. *
NO
TEDama gecaused bythe wrong fuel Ve
hicles with a petrol engine:
Even small amounts of the wrong fuel could
re sult in damage tothe fuel sy stem, the
engine and the emission control sy stem. #
Only refuel using unleaded, sulphu r-free
fuel that con form sto European EN 228,
or an equi valent specification. #
The RONrequ irement is located in the
fuel filler flap.
Fu el of this specification may con tain up to
10 %ethanol. Your vehicle is suitable for use
with E10 fuel.
Ne verre fuel using any of thefo llowing fuels:
R diesel
R regular petrol with an octane number
lo we rth an 91 RON
R petrol with more than 10%ethanol byvol‐
ume, e.g. E15, E30, E85, E100 194
Driving and pa rking

#
Check if the transmit ter frequency of remo te
control 5is suppo rted. #
Replace the batteries in remo tecontrol 5. #
Hold remo tecontrol 5atvarious angles at
a dis tance between 1 cm to8 cm in front of
th e inside rearview mir ror.Yo u should test
eve ryposition for at least 25 seconds before
trying ano ther position. #
Hold remo tecontrol 5atthe same angles
at various dis tances in front of the inside rear
view mir ror.Yo u should test eve ryposition
fo r at least 25 seconds before trying ano ther
position. #
Notethat some remo tecontrols transmit
only for a limi ted period, press button 6on
re mo tecontrol 5again before transmission
ends. #
Align the aerial line of the door opener unit
with there mo tecontrol.
% Support and additional information on pro‐
gramming:
R Onthe HomeLink ®
Hotline on (0) 08000
466 354 65 or +49 (0) 6838 907-2 77.R
Onthe Internet at http://
www.homelin k.com.
Opening or closing the door
Requ irements:
R The cor responding button is programmed to
operate the door. #
Press and hold buttons 1,2or3 until
th e door opens or closes. #
If indicator lamp 4flashes yellow af ter
appr oximately 20 seconds: press and hold
th e pr eviously pressed button again until the
door opens or closes.
Clearing thega rage door opener memo ry #
Press and hold buttons 1and 3.
Indicator lamp 4lights up yello w. Driving and pa
rking 203

St
andby mode (extension of the star ter bat‐
te ry 's period out of use) St
andby mode function
% This function is not available for all models.
If standby mode is activated, ene rgy loss will be
minimised during extended pe riods of non-oper‐
ation.
St andby mode is characterised bythefo llowing:
R thest ar ter battery is preser ved.
R the maximum non-operational time appears
in the media displa y.
R the connection toonline services is inter rup‐
te d.
R theAT A (anti-theft alarm sy stem) is not avail‐
able.
R the interior pr otection and tow- aw ay protec‐
tion functions are not available.
R the function for de tecting damage on a
pa rked vehicle is not available. If
th efo llowing conditions are fulfilled, standby
mode can be activated or deactivated using the
multimedia sy stem:
R the engine is switched off.
R the ignition is switched on.
Exceeding theve hicle's displa yed non-opera‐
tional time may cause incon venience, i.e. it can‐
not be guaranteed that thest ar ter battery will
re liably start the engine.
The star ter battery must be charge dfirs t in the
fo llowing situations:
R The vehicle's non-operational time must be
ex tended.
R The Battery charge insufficient for standby
mode messa geappears in the media displa y.
% Standby mode is automatically deactivated
when the ignition is switched on.
Ac tivating/deactivating standby mode (park‐
ing up theve hicle)
Re quirements:
R The engine is switched off. Multimedia sy
stem:
4 © 5
Settings 5
Vehicle #
Switch Standby mode on or off.
When you activate the function, a prom pt
appears. #
Select Yes.
St andby mode is activated. Driving and driving saf
ety sy stems Driving sy
stems and your responsibility Yo
ur vehicle is equipped with driving sy stems
which assist you in driving, parking and manoeu‐
vring theve hicle. The driving sy stems are aids
and do not relie ve you of your responsibility per‐
ta ining toroad traf fic la w.Pay attention tothe
traf fic conditions at all times and inter vene
when necessa ry. Be aware of the limitations
re ga rding the safe use of these sy stems. Information on
radar and ultrasonic senso rs Some driving and driving sa
fety sy stems use
ra dar or ultrasonic sensors tomonitor the area 208
Driving and parking

in front of, behind or next
totheve hicle (depend‐
ing on theve hicle's equipment).
Depending on theve hicle's equipment, thera dar
sensors are integrated behind the bumpers
and/or behind the Mercedes star. The ultrasonic
sensors are located in the front and rear bump‐
ers. Keep these parts free of dirt, ice and slush
(/ page 489). The sensors must not be cov‐
ered, forex ample bycycle rack s, ove rhanging
loads, sticke rs,fo il or foils toprotect against
st one chipping. Additional license plate brac kets
can li kewise impair the function of the ultrasonic
sensors. In theev ent of damage tothe bumpers
or radiator grille, or following a collision impact‐
ing the bumpers or radiator grille, ha vethe func‐
tion of the sensors checked at a qualified spe‐
cialist workshop. If the sensors are damaged,
some driving sy stems and driving saf ety sy stems
may no longer function proper ly. Overview of driving sy
stems and driving
saf ety sy stems In
this section, you will find information about
th efo llowing driving sy stems and driving saf ety
sy stems:
R 360° Camera (/ page 256)
R ABS (Anti-lock Braking System)
(/ page 210)
R Active Dis tance Assi stDISTRONIC
(/ page 228)
R Adaptive Brake Lights (/ page 222)
R AIR BODY CONTROL (/ page242)
R Active Brake Assi st (/ page 216)
R Active Lane Keeping Assist (/ page273)
R ATTENTION ASSIST (/ page 266)
R BAS (Bra keAssist System) (/ page210)
R Hill Start Assist (/ page240)
R DYNA MIC BODY CONT ROL (/ page242)
R DSR (Dow nhillSpeed Regulation)
(/ page 226) R
EBD ( Electronic Brakeforce Distribution)
(/ page 216)
R ESP ®
(Electronic Stability Program)
(/ page 211)
R Off-road ESP ®
(/ page 214)
R ESP ®
Crosswind Assi st (/ page 215)
R ESP ®
trailer stabilisation (/ page216)
R Active Speed Limit Assi st (/ page 232)
R HOLD function (/ page240)
R STEER CONTROL (/ page 216)
R Active Steering Assist with rescue lane func‐
tion (/ page 234)
R Limiter (/ page 223)
R Active Emergency Stop Assist (/ page 238)
R Active Parking Assist (/ page 260)
R Parking Assist PARKTRONIC ( /page 246)
R Reversing camera (/ page 253)
R Active Lane Change Assi st (/ page 236)
R Cruise control (/ page 222) Driving and parking
209

Fu
nctions of ESP ®
(Electronic Stability Pro‐
gr am) &
WARNING Risk of skidding if ESP ®
is
malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ry
out vehicle stabilisation. In addition, other
driving saf ety sy stems are switched off. #
Drive on carefull y. #
Have ESP ®
ch ecked at a qualified spe‐
cialist workshop. &
WARNING Risk of skidding if ESP ®
is
deactivated
If yo u deactivate ESP ®
, ESP ®
cannot car ry
out vehicle stabilisation. #
ESP ®
should on lybe deactivated in the
fo llowing situations. ESP
®
can monitor and impr ovedriving stability
and traction in thefo llowing situations, within
ph ysical limits:
R When pulling away on wet or slippe rycar ria‐
ge wa ys.
R When braking.
R Vehicles with trailer hitch: in trailer opera‐
tion from speeds of 65 km/h, if theve hicle/
trailer combination begins tosw ay from side
to side.
R Instro ng side winds when you are driving
fa ster than 75 km/h.
If th eve hicle deviates from the direction desired
by the driver, ESP ®
can stabilise theve hicle by
inter vening in thefo llowing ways:
R One or more wheels are braked.
R The engine output is adap ted according to
th e situation.
ESP ®
is deactivated if theå ESP®
OFF warn‐
ing lamp lights up continuously in the instrument
clus ter:
R Driving stability will no lon ger be impr oved. R
Vehicles with trailer hitch: stabilisation of
th eve hicle/trailer combination is no longer
active.
R Crosswind Assist is no longer active.
R The drive wheels could spin.
R ETS/4ETS traction control is still active.
% When ESP ®
is deactivated, you are still assis‐
te dby ESP ®
when braking.
If th e÷ ESP®
wa rning lamp flashes in the
instrument clus ter,one or se veralve hicle wheels
has reached its grip limit:
R Adapt your driving style to suit the cur rent
ro ad and weather conditions.
R Do not deactivate ESP ®
.
R Onlydepress the accelera tor pedal as far as
is necessary when pulling away.
It can be advantageous todeactivate ESP ®
in the
fo llowing situations toimpr ovetraction:
R When using snow chains.
R In deep sn ow.
R On sand or gr avel. Driving and parking
211

%
Spinning the wheels results in a cutting
action, which enhances traction.
If th e÷ ESP®
wa rning lamp lights up continu‐
ousl y,ESP ®
is not available due toa malfunction.
Obse rveth efo llowing information:
R Warning and indicator lamps (/ page 609)
R Display messages ETS/4ETS (Electronic
Traction Sy stem)
ETS/4E TStraction control is pa rtof ESP ®
and
makes it possible topull away and accelerate on
a slippe rycar riag ewa y.
ETS/4ETS can impr ovetheve hicle's traction by
inter vening in thefo llowing ways:
R The drive wheels are braked individually if
th ey spin. R
More drive torque is transferred tothe wheel
or wheels with traction.
Influence of drive prog rams on ESP ®
The drive prog rams enable ESP ®
to adapt todif‐
fe re nt we ather and road conditions as well as
th e driver's prefer red driving style. You can
select the drive prog rams using theDY NA MIC
SELECT switch (/ page187). 212
Driving and pa rking

ESP
®
ch aracteristics per drive prog ramDrive prog
ram
ESP®
mode Cha
racteristics
A (Comfort)
; (Economy) ESP
®
Comfort These drive prog
rams pr ovide the ideal balance
between traction and stabilit y.
Select drive program Aor; both in dry
and particular lyin dif ficult road conditions, such
as sn owor ice, or when thero ad is wet from
ra in.
C (Sport)
ESP®
Sport This drive program continues
toofferst ability
but with a sporty setup which allo wsthe enthu‐
siastic driver a more active driving style.
Select drive program Cin good road condi‐
tions, forex ample on dry roads and clear
st re tches of road. Driving and parking
213

Drive prog
ram
ESP®
mode Cha
racteristics
B (Sport +)
ESP®
Spo rt + The
vehicle's own under steering and oversteer‐
ing characteristics are accentuated. This allo ws
a more active driving style to be adop ted.
Select drive prog ram B in good road condi‐
tions, forex ample on dry roads and clear
st re tches of road.
Ve hicles with Off-road pac kage:
F (Off-road)
G (Off-road +) Off-road ESP
®
Off-road + ESP ® These drive programs assi
styou when driving
off- road.
Select theF drive prog ram for easily nego‐
tiable off-road terrain, e.g. dirt trac ks, gr ave l or
sandy sur faces.
Select theG drive prog ram forro ugh terrain,
e.g. forst eep and/or une vente rrain or for driv‐
ing on rockyte rrain. Fu
nction of Off-road ESP ®Off-road ESP
®
is activated automatically when
yo u select drive prog ram F orG. It inter‐
ve nes la ter if there is oversteering or under steer‐
ing, thus impr oving traction. 214
Driving and pa rking

Ac
tivating/deactivating ESP ®
(Electronic Sta‐
bility Prog ram) Multimedia sy
stem:
4 © 5
Settings 5
Quick access
% ESP®
can only be activated/deactivated
using quick access when at least one other
function is available in quick access. ESP ®
can otherwise be found in theAssistance
menu.
Mercedes‑AMG vehicles: observeth e no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers.
Plug-in-Hyb rid: obser vethe no tes in the Supple‐
ment. Otherwise, you may failto recognise dan‐
ge rs. #
Select ESP.
A prom ptappears. #
Select Onorå Off.
ESP ®
is deactivated if theå ESP®
OFF warn‐
ing lamp lights up continuously in the instrument
clus ter. Obser
vethe information on warning lamps and
display messages which may be shown in the
instrument clus ter. Ac
tivating/deactivating ESP ®
(Electronic Sta‐
bility Prog ram) #
Todeactivate ESP ®
:press button 1until
th eå ESP®
OFF warning lamp lights up in th
e instrument clus ter.The ÷ OFFmes‐
sage appears in the multifunction displa y. #
Toactivate ESP ®
:briefly press button 1.
The å ESP®
OFF warning lamp in the
instrument clus ter goes out.
Obser vethe information on warning lamps and
display messages which may be shown in the
instrument clus ter. Fu
nction of ESP ®
Crosswind Assist ESP
®
Crosswind Assist de tects sudden gu sts of
side wind and helps the driver tokeep theve hi‐
cle in the lane:
R ESP ®
Crosswind Assist is active at vehicle
speeds between appr ox.75 km/h and
200 km/h when driving stra ight ahead or
cornering slight ly.
R The vehicle is stabilised bymeans of individ‐
ual brake application on one side. Driving and parking
215