towing MERCEDES-BENZ GLC SUV 2019 Owners Manual

Symbols
........................................................ 5At
agl ance .................................................... 6
Cockpit ........................................................... 6
Indica tor and warning lamps (s tandard) .........8
Indicator and warning lamps (widesc reen
cockpit) ........................................................ 10
Overhead contro l panel ................................ 12
Door control panel and seat adjustment ....... 14
Emergencies and breakdowns ...................... 16Digital Owner's Manual
.............................18
Calling up the Digital Owner's Manual ..........18 Genera
l notes............................................. 19
Pr otection of the environment ......................19
Ta ke -ba ckof end-of-life vehicles ...................19
Mercedes-Benz Genuine Parts ......................20
Owner's Manual ............................................ 21
Operating saf ety .......................................... .21
Declaration of Conformity ............................ 23
Diagno stics connection ................................ 27
Qualified specialist workshop ....................... 28 Ve
hicle registration ....................................... 28
Cor rect use of theve hicle ............................29
Information on the REA CHregulation ........... 29
Implied warranty .......................................... .29
QR code forre scue card ...............................29
Data storage .................................................30
Copyright ...................................................... 32 Occupant saf
ety......................................... 33
Re stra int sy stem ...........................................33
Seat belts ..................................................... 35
Airbags ......................................................... 40
PRE-SAFE ®
sy stem ....................................... 47
Safely transporting children in theve hi‐
cle ................................................................49
No tes on pets in theve hicle .........................73 Opening and closing
.................................. 74
Ke y ................................................................ 74
Doo rs............................................................ 78
Load compartment ....................................... 83
Side windo ws............................................... 88
Sliding sunroof ............................................. 92
Ro ller sunblinds ............................................ 97Anti-theft pr
otection ................................... 100 Seats and
stowing ................................... 103
No tes on the cor rect driver's seat posi‐
tion ............................................................. 103
Seats .......................................................... 104
St eering wheel ............................................ 11 3
Easy entry and exitfeature .......................... 11 4
Operating the memory function .................. 11 5
St ow age areas ............................................ .116
Cup holders ................................................ 13 2
Ashtr ayand cigar ette lighter ...................... .134
Soc kets ....................................................... 13 5
Wi reless charging of the mobile phone
and connection with theex terior aerial .......1 37
Fitting/removing thefloor mats ................. 13 9 Light and sight
.......................................... 141
Exterior lighting ........................................... 141
Interior lighting ........................................... 14 9
Wi ndsc reen wipers and windscreen
wa sher sy stem ............................................ 151
Mir rors ........................................................ 15 5
Operating the sun visors ............................. 15 82
Contents

Climate control
........................................ 15 9
Overview of climate contro l systems ..........1 59
Operating the climate control sy stem ......... 16 0 Driving and pa
rking .................................. 171
Driving ........................................................ 171
DY NA MIC SELECT switch ........................... 186
Au tomatic transmission .............................. 188
Fu nction of the 4MATIC .............................. 19 3
Re fuelling .................................................... 19 3
Pa rking ...................................................... .199
Driving and driving saf ety sy stems .............2 08
Tr ailer hit ch................................................. 275
Bicycle rack function .................................. 279
Ve hicle towing instructions ........................ .281 Instrument Display and on-board
compu ter.................................................. 283
Instrument display overview ...................... .283
Overview of the buttons on thesteering
wheel ..........................................................2 84
Operating the on-board computer .............. 285
Setting the design ...................................... 286
Setting the area for additional values ........ .287 Overview of displa
yson the multifunc‐
tion display .................................................2 87
Ad justing the instrument lighting ............... 288
Menus and submenus ................................ 288
Head-up Display ......................................... 295 LINGU
ATRO NIC ......................................... 297
No tes on operating saf ety .......................... .297
Operation ................................................... 298
Using LINGU ATRO NIC ef fectively ............... 300
Essential voice commands .......................... 301 MBUX multimedia sy
stem ....................... 317
Overview and operation .............................. 317
Sy stem settings .......................................... 353
Fit & Healt hy............................................... 362
Na vigation .................................................. 367
Te lephone .................................................. .410
Online and Internet functions ..................... 442
Media ..........................................................4 51
Ra dio .......................................................... 459
TV ............................................................... 462
Sound ......................................................... 470 Maintenance and care
.............................474
ASS YST PLUS service inter val display ........ .474
Engine compartment .................................. 475
Cleaning and care ...................................... .483 Breakdown assi
stance ............................ 493
Emergency ................................................. .493
Flat tyre ...................................................... 495
Battery (vehicle) ......................................... 502
To w- starting or towing away ....................... 507
Electrical fuses ............................................ 512 Wheels and tyres
...................................... 516
No tes on noise or unusual handling char‐
acteristics .................................................. .516
No tes on regular lyinspecting wheels and
tyres ............................................................ 516
No tes on snow chains ................................ .516
Ty re pressure .............................................. 517
Wheel change ............................................ .526
Emergency spa rewheel .............................. 536 Contents
3

R
Closing the side windo ws.
R Vehicles with sliding sunroof: closingthe
sliding sunroof.
R Vehicles with memory function: moving
th e front passenger seat toa more favo ura‐
ble seat position.
R Vehicles with multicontour seat: increas‐
ing the air pressure in the seat side bols ters
of the seat backrest.
R PRE-SAFE ®
Sound: pr ovided that the multi‐
media sy stem is switched on, generates a
brief noise signal tostimulate the innate pro‐
te ctive mechanism of a person's hea ring.
* NO
TEDama gecaused byobjects in the
fo ot we ll or behind the seat The automatic adjustment of
the seat posi‐
tion may result in damage tothe seat and/or
th e object. #
Stow objects in a suitable place. Re
versing the PRE- SAFE®
sy stem measures If an accident did not occur,
the pre-em ptive
measures that we retake n are reve rsed.
Yo u will need toper form certain settings your‐
self. #
Ifth e seat belt pre-tensioning is not reduced,
mo vethe seat backrest back slightl y.
The locking mechanism releases. Fu
nction of PRE-SAFE ®
PLUS (anticipatory
occupant pr otection plus) PRE-
SAFE®
PLUS can de tect cer tain impacts,
particular lyan imminent rear impact, and take
pre-em ptive measures toprotect theve hicle
occupants. These measures cannot necessarily
pr eve nt an imminent impact.
PRE-SAFE ®
PLUS can implement thefo llowing
measures independently of each other:
R Tightening the seat belts on the driver's seat
and front passenger seat.
R Activating there ar hazard warning lights at a
higher flashing frequenc y. R
Increasing brake pressure when theve hicle
is stationar y.This brake application is cancel‐
led automatically when theve hicle pulls
aw ay.
If an accident did not occur, the pre-em ptive
measures that we retake n are reve rsed.
Sy stem limits
The sy stem will not initiate any action in thefo l‐
lowing situations:
R when reve rsing
or
R when theve hicle is towing a trailer and there
is a risk of a rear impact
The sy stem will not initiate any braking applica‐
tion in thefo llowing situations:
R whilst driving
or
R when entering or exiting a parking space
while using Active Parking Assist 48
Occupant saf ety

Note
s onthe cor rect driver's seat position &
WARNING Risk of inju rythro ugh adjust‐
ing vehicle settings while theve hicle is in
motion
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra ints, thesteering wheel or the mir‐
ro r while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra ints, the
st eering wheel or the mir ror and fasten
yo ur seat belt. Ensure
thefo llowing when adjusting thesteering
wheel 1, seat belt 2and driver's seat 3:
R you are sitting as faraw ay from the driver's
airbag as possible
R you are sitting in an upright position
R your thighs are slight lysuppor tedby the seat
cushion R
your legs are not fully extended and you can
depress the pedals properly
R the back of your head is suppo rted at eye
le ve lby the cent reofthe head restra int
R you can hold thesteering wheel with your
arms slightly bent
R you can mo veyour legs freely
R you can see all the displa yson the instru‐
ment clus ter clea rly
R you ha vea good overview of the traf fic con‐
ditions
R your seat belt sits snug lyagainst your body
and passes across the cent reofyour shoul‐
der and across your hips in the pelvic area Seats and
stowing 103

Seats
Ad
justing the front seat mechanically and
electrically (without Seat Comfort Package) &
WARNING Risk of becoming trapped if
th e seats are adjus tedby children
Children could become trapped if they adjust
th e seats, particularly when unattended. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle.
This also applies tothe digital vehicle
ke y if the "Digital Vehicle Key" function
is activated via Mercedes me connect. #
Never lea vechildren unat tended in the
ve hicle. The seats can be adjus
ted when the ignition is
switched off. &
WARNING Risk of becoming trapped
when adjusting the seats
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjusting a seat, make sure that
no one has any body parts in the sweep
of the seat. Obser
vethe saf ety no tes on "Airbags" and "Chil‐
dren in theve hicle". &
WARNING Risk of accident due tothe
driver's seat not being engaged
If th e driver's seat is not engaged, it could
mo veunexpectedly while theve hicle is in
motion.
This could cause youto lose control of the
ve hicle. #
Alw ays make sure that the driver's seat
is engaged before starting theve hicle. &
WARNING Risk of inju rythro ugh adjust‐
ing vehicle settings while theve hicle is in
motion
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra ints, thesteering wheel or the mir‐
ro r while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra ints, the
st eering wheel or the mir ror and fasten
yo ur seat belt. &
WARNING Risk of becoming trapped if
th e seat height is adjus ted carelessly
If yo u adjust the seat height carelessly, you
or other vehicle occupants could be trapped
and thereby injured. 104
Seats and stowing

Children in particular could acciden
tally
press the electrical seat adjustment buttons
and become trapped. #
While moving the seats, make sure that
hands or other body parts do not get
under the le ver assembly of the seat
adjustment sy stem. &
WARNING Risk of inju rydue tohead
re stra ints which are not fitted or are
adjus ted inco rrectly
If head restra ints are not fitted or are adjus‐
te d incor rectl y,they cannot pr ovide pr otec‐
tion as intended.
There is an increased risk of injury in the
head and neck area, e.g. in theeve nt of an
accident or when braking. #
Alw ays drive with the head restra ints
fi tted. #
Before driving off, ma kesure forev ery
ve hicle occupant that the cent reofthe
head restra int supports the back of the
head at about eye le vel. Do not inter
change the head restra ints of the
front and rear seats. Otherwise, you will not be
able toadjust the height and angle of the head
re stra ints cor rectl y.
Ad just the head restra int fore -and-aft position so
th at it is as close as possible tothe back of your
head. &
WARNING Risk of inju ryor death due to
incor rect seat position
The seat belt does not of ferth e intended
le ve l of pr otection if you ha venot mo vedthe
seat backrest toan almost vertical position.
When braking or in theeve nt of an accident,
yo u could slide underneath the seat belt and
sus tain abdominal or neck injuries, forex am‐
ple. #
Adjust the seat proper lybefore begin‐
ning your journe y. #
Alw ays ensure that the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
ro uted across the cent reofyour shoul‐
der. *
NO
TEDama getothe seats when moving
th e seats back The seats may be damaged
byobjects when
moving the seats bac k. #
When moving the seats bac k,make
sure that there are no objects in the
fo ot we ll, under or behind the seats. Seats and
stowing 105

1
Seat ba ckrest inclination
2 Seat height
3 Seat fore -and-aft position #
Toadjust the seat fore -and-aft position:
lift le ver3 and slide the seat into the
desired position. #
Make sure that the seat is engaged in posi‐
tion. Ad
justing the front seat mechanically and
electrically (with Seat Comfort Package) 1
Seat backrest inclination
2 Seat height
3 Seat cushion inclination
4 Seat fore -and-aft position
5 Seat cushion length #
Toadjust the seat fore -and-aft position:
lift le ver4 and slide the seat into the
desired position. #
Make sure that the seat is engaged in posi‐
tion. #
Toadjust the seat cushion length: lift lever
5 and slide the front section of the seat
cushion forw ards or backwards. 106
Seats and stowing

Ad
justing the front seat electrically 1
Head restra int height
2 Seat backrest inclination
3 Seat height
4 Seat cushion length
5 Seat cushion inclination
6 Seat fore -and-aft position #
Save the settings with the memory function
(/ page 115). Ad
justing the 4-w aylumbar support 1
Raise
2 Soften
3 Lower
4 Harden #
Using buttons 1to4 , adjust the conto ur
of the backrest individually tosuit your bac k. Head
restra ints Ad
justing the front seat head restra ints
mechanically &
WARNING Risk of inju rythro ugh adjust‐
ing vehicle settings while theve hicle is in
motion
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra ints, thesteering wheel or the mir‐
ro r while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra ints, the
st eering wheel or the mir ror and fasten
yo ur seat belt. Seats and
stowing 107

&
WARNING Risk of inju rydue tohead
re stra ints which are not fitted or are
adjus ted incor rectly
If head restra ints are not fitted or are adjus‐
te d incor rectl y,they cannot pr ovide pr otec‐
tion as intended.
There is an increased risk of injury in the
head and neck area, e.g. in theeve nt of an
accident or when braking. #
Alw ays drive with the head restra ints
fi tted. #
Before driving off, ma kesure forev ery
ve hicle occupant that the cent reofthe
head restra int supports the back of the
head at about eye le vel. Do not inter
change the head restra ints of the
front and rear seats. Otherwise, you will not be
able toadjust the height and angle of the head
re stra ints cor rectl y.
Ad just the head restra int fore -and-aft position so
th at it is as close as possible tothe back of your
head. #
Toraise: pullthe head restra int up. #
Tolowe r:press release knob 1inthe direc‐
tion of the ar row and push the head restra int
down. #
Tomo veforw ards: pullthe head restra int
fo rw ards. #
Tomo vebackwards: press and hold release
knob 2. #
Push the head restra int backwards and let go
of release knob 2.
Ad justing the head restra ints of there ar
seats mechanically #
Toraise: pullthe head restra int up. #
Tolowe r:press there lease knob 1inthe
direction of the ar row and push the head
re stra int down. 108
Seats and stowing

Fi
tting/ removing the rear seat head
re stra ints
Re moving #
Release there ar seat backrest and fold it for‐
wa rds slightly (/ page119). #
Pull the head restra int upwards as far as it
will go. #
Push there lease knob 1inthe direction of
th e ar row and pull out the head restra int.
Fi tting #
Inse rtthe head restra int such that the
notches on the bar are on the left when
vie we d in the direction of tra vel. #
Push the head restra int down until it
engages. #
Foldthere ar seat backrest back until it
engages. Configuring
the seat settings Multimedia sy
stem:
4 © 5
Comfort 5
Seat comfort
Ad justing the backrest contour in the lumbar
re gion of the seat backrest (lumbar) #
Select Lumbar . #
Select the settings Zforth e desired seat. #
Adjust the air cushions. Ad
justing the backrest side bols ters #
Select Side bolsters . #
Adjust the air cushion forth e desired seat.
Setting the seat heating balance #
Select Seat heating balance. #
Adjust the heat distribution forth e desired
seat. Setting automatic seat adjustment
&
WARNING Risk of becoming trapped
du ring adjustment of the driver's seat
af te r calling up a driver profile
Selecting a profile may trigger an adju stment
of the driver's seat tothe position sa ved
under the profile. You or other vehicle occu‐
pants could be injured in the process. #
Make sure that when the position of
driver's seat is being adjus ted using the
multimedia sy stem, no people or body
parts are in the seat's range of mo ve‐
ment. Seats and
stowing 109