wheel MERCEDES-BENZ GLC SUV 2019 Owners Manual

Symbols
........................................................ 5At
agl ance .................................................... 6
Cockpit ........................................................... 6
Indica tor and warning lamps (s tandard) .........8
Indicator and warning lamps (widesc reen
cockpit) ........................................................ 10
Overhead contro l panel ................................ 12
Door control panel and seat adjustment ....... 14
Emergencies and breakdowns ...................... 16Digital Owner's Manual
.............................18
Calling up the Digital Owner's Manual ..........18 Genera
l notes............................................. 19
Pr otection of the environment ......................19
Ta ke -ba ckof end-of-life vehicles ...................19
Mercedes-Benz Genuine Parts ......................20
Owner's Manual ............................................ 21
Operating saf ety .......................................... .21
Declaration of Conformity ............................ 23
Diagno stics connection ................................ 27
Qualified specialist workshop ....................... 28 Ve
hicle registration ....................................... 28
Cor rect use of theve hicle ............................29
Information on the REA CHregulation ........... 29
Implied warranty .......................................... .29
QR code forre scue card ...............................29
Data storage .................................................30
Copyright ...................................................... 32 Occupant saf
ety......................................... 33
Re stra int sy stem ...........................................33
Seat belts ..................................................... 35
Airbags ......................................................... 40
PRE-SAFE ®
sy stem ....................................... 47
Safely transporting children in theve hi‐
cle ................................................................49
No tes on pets in theve hicle .........................73 Opening and closing
.................................. 74
Ke y ................................................................ 74
Doo rs............................................................ 78
Load compartment ....................................... 83
Side windo ws............................................... 88
Sliding sunroof ............................................. 92
Ro ller sunblinds ............................................ 97Anti-theft pr
otection ................................... 100 Seats and
stowing ................................... 103
No tes on the cor rect driver's seat posi‐
tion ............................................................. 103
Seats .......................................................... 104
St eering wheel ............................................ 11 3
Easy entry and exitfeature .......................... 11 4
Operating the memory function .................. 11 5
St ow age areas ............................................ .116
Cup holders ................................................ 13 2
Ashtr ayand cigar ette lighter ...................... .134
Soc kets ....................................................... 13 5
Wi reless charging of the mobile phone
and connection with theex terior aerial .......1 37
Fitting/removing thefloor mats ................. 13 9 Light and sight
.......................................... 141
Exterior lighting ........................................... 141
Interior lighting ........................................... 14 9
Wi ndsc reen wipers and windscreen
wa sher sy stem ............................................ 151
Mir rors ........................................................ 15 5
Operating the sun visors ............................. 15 82
Contents

Climate control
........................................ 15 9
Overview of climate contro l systems ..........1 59
Operating the climate control sy stem ......... 16 0 Driving and pa
rking .................................. 171
Driving ........................................................ 171
DY NA MIC SELECT switch ........................... 186
Au tomatic transmission .............................. 188
Fu nction of the 4MATIC .............................. 19 3
Re fuelling .................................................... 19 3
Pa rking ...................................................... .199
Driving and driving saf ety sy stems .............2 08
Tr ailer hit ch................................................. 275
Bicycle rack function .................................. 279
Ve hicle towing instructions ........................ .281 Instrument Display and on-board
compu ter.................................................. 283
Instrument display overview ...................... .283
Overview of the buttons on thesteering
wheel ..........................................................2 84
Operating the on-board computer .............. 285
Setting the design ...................................... 286
Setting the area for additional values ........ .287 Overview of displa
yson the multifunc‐
tion display .................................................2 87
Ad justing the instrument lighting ............... 288
Menus and submenus ................................ 288
Head-up Display ......................................... 295 LINGU
ATRO NIC ......................................... 297
No tes on operating saf ety .......................... .297
Operation ................................................... 298
Using LINGU ATRO NIC ef fectively ............... 300
Essential voice commands .......................... 301 MBUX multimedia sy
stem ....................... 317
Overview and operation .............................. 317
Sy stem settings .......................................... 353
Fit & Healt hy............................................... 362
Na vigation .................................................. 367
Te lephone .................................................. .410
Online and Internet functions ..................... 442
Media ..........................................................4 51
Ra dio .......................................................... 459
TV ............................................................... 462
Sound ......................................................... 470 Maintenance and care
.............................474
ASS YST PLUS service inter val display ........ .474
Engine compartment .................................. 475
Cleaning and care ...................................... .483 Breakdown assi
stance ............................ 493
Emergency ................................................. .493
Flat tyre ...................................................... 495
Battery (vehicle) ......................................... 502
To w- starting or towing away ....................... 507
Electrical fuses ............................................ 512 Wheels and tyres
...................................... 516
No tes on noise or unusual handling char‐
acteristics .................................................. .516
No tes on regular lyinspecting wheels and
tyres ............................................................ 516
No tes on snow chains ................................ .516
Ty re pressure .............................................. 517
Wheel change ............................................ .526
Emergency spa rewheel .............................. 536 Contents
3

1
Steering wheel gearshift paddles →
191
2 Combination swit ch →
14 3
3 DIRECT SELECT le ver →
188
4 Media display →
317
5 Climate cont rol sy stems →
16 0
6 PASSENGER AIR BAG indicator lamps →
45
7 Control panel forth e MBUX multimedia sys‐
tem →
317
8 Haza rdwa rning lights →
14 4
9 Glovecompa rtment →
11 8
A Stow age compartment →
11 7
B Control knob forvo lume and switching sound
on/off →
317
C Switches the MBUX multimedia sy stem
on/off →
317
D Active Parking Assist →
261
E ESP®
→
211
F Touchpad →
321 G
ECO start/ stop function →
183
H Manual gearshifting (permanent setting) →
191
I Sets theve hicle le vel →
24 4
J DYNA MIC SELECT switch →
187
K Start/ stop button →
172
L Control panel forth e MBUX multimedia sys‐
te m (s teering wheel) →
284
M Adjusts thesteering wheel →
11 3
N Control panel for:
On-board computer →
284
Cruise contro l orvariable limiter →
224
Ac tive Dis tance Assi stDISTRONIC →
230
O Diagno stics connection →
27
P Unloc ksthe bonn et →
476
Q Electric pa rking brake →
205
R Light switch →
141 At
aglance – Cockpit 7

back conditions, please visit
the national
Mercedes-Benz website foryo ur count ry. Mercedes-Benz Genuine
Parts
+ ENVIRONMENTAL
NOTEEnvironmental
dama gecaused bynot using recycled
re conditioned components Daimler
AGoffers recycled reconditioned
components and pa rts with the same quality
as new parts. The same entitlement from the
implied warranty is valid as for new parts. #
Use recycled reconditioned compo‐
nents and pa rts from Daimler AG. *
NO
TEImpairment of the operating ef fi‐
ciency of there stra int sy stems from
ins talling accessory parts or from repairs
or we lding Airbags and seat belt
tensioners, as well as
control units and sensors forth ere stra int
sy stems, may be ins talled in thefo llowing
areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument clus ter
R centre console
R late ra lro of frame #
Do not ins tall accessory parts such as
audio sy stems in these areas. #
Do not car ryout repairs or welding. #
Have accesso ries retrofitted at a quali‐
fi ed specialist workshop. Yo
u could jeopardise the operating saf ety of your
ve hicle if you use parts, tyres and wheels as well
as accessories releva nt tosaf ety which ha venot
been appr ovedby Mercedes-Benz. Saf ety-re le‐
va nt sy stems, e.g. the brake sy stem, may mal‐
function. Only use Mercedes-Benz Genuine Parts
or parts of equal qualit y.Only use tyres, wheels
and accessories that ha vebeen specifically
appr ovedfo ryo ur vehicle model.
Mercedes-Benz tests original parts and con ver‐
sion parts and accessories that ha vebeen spe‐
cifically appr ovedfo ryo ur vehicle model forth eir
re liability, saf ety and suitabilit y.Despite ongoing
ma rket resear ch, Mercedes-Benz is unable to
assess other parts. Mercedes-Benz therefore
accepts no responsibility forth e use of such
parts in Mercedes-Benz vehicles, even if they
ha ve been of ficially appr oved or independently
appr ovedby ate sting centre.
Cer tain parts are only of ficially appr ovedfor
ins tallation or modification if they comply wi th
legal requirements. All Mercedes-Benz Genuine
Pa rts meet the appr oval requ irements. The use
of non-appr oved parts may in validate theve hi‐
cle's general operating pe rmit. 20
General no tes

Obser
vethe "On-board electronics" section in
"Technical data". &
WARNING Risk offire due toflammable
materials on hot parts of theex haust
sy stem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem. #
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. #
Remo vetrapped plants or other flam‐
mable material, in particular. #
Ifth ere is damage, consult a qualified
specialist workshop immediately. *
NO
TEDama getotheve hicle In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad R
theve hicle is driven toofast over an
obs tacle, e.g. a kerb, speed bump or pot‐
hole
R a heavy object strike sth e underbody or
ch assis components
In situations such as this, the body, the
underbody, chassis components, wheels or
tyres could be damaged without the damage
being visible. Components damaged in this
wa y can unexpec tedly fail or, in the case of
an accident, may not absorb the loads that
arise as intended.
If th e underbody panelling is damaged, flam‐
mable materials such as lea ves, grass or
twigs can collect between the underbody and
th e underbody panelling. These materials
may ignite if they come into contact wi thhot
parts on theex haust sy stem. #
Have theve hicle checked and repaired
immediately at a qualified specialist
wo rkshop.
or #
If driving saf ety is impaired while con‐
tinuing your journe y,pull over and stop
th eve hicle immediately in accordance
with the traf fic conditions, and contact
a qu alified specialist workshop. Ve
hicles with a 48 V on-board electrical sys‐
te m (EQ Boo sttech nology) &
DANG ER Risk of fata l injury bytouching
damaged high-voltage co mponents
Ve hicles with a 48 V on-board electrical sys‐
te m contain individual high-voltage compo‐
nents. These high-voltage components are
under high voltage.
If yo u modify co mponent parts of these high-
vo ltage components or touch damaged com‐
ponent parts, you may be electrocuted.
High voltage components may be damaged
in an accident, although the damage may not
be visible. #
Never per form modifications tocompo‐
nent pa rts of high-voltage components. 22
General no tes

Data
storage Electronic control units
Elect
ronic control units are fitted in your vehicle.
Some of these are necessary forth e safe opera‐
tion of your vehicle, while some assist you when
driving (driver assis tance sy stems). In addition,
yo ur vehicle pr ovides com fort and enter tainment
functions, which are also made possible byelec‐
tronic control units.
Elect ronic control units contain da tamemories
which can temp orarily or permanently store
te ch nical information about theve hicle's operat‐
ing state, component loads, main tenance
re qu irements and tech nical events or faults.
In general, this information documents thest ate
of a component part, a module, a sy stem or the
sur roundings such as:
R operating status of sy stem components (e.g.
fi ll le vels, battery status, tyre pressure)
R status messages concerning theve hicle or
its individual components (e.g. number of
wheel revo lutions/speed, longitudinal accel‐ eration, lateral acceleration, display of
fas‐
te ned seat belts)
R malfunctions or faults in impor tant sy stem
components (e.g. lights, brakes)
R information on events leading tovehicle
damage
R system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding the actual control unit
function, this data assists the manufacturer in
de tecting and rectifying faults and optimising
ve hicle functions. The majority of this data is
te mp orary and is only processed in theve hicle
itself. Only a small portion of the data is stored
in theeve nt or fault memor y.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees (e.g. workshops, manufactur‐
ers) or third parties (e.g. breakdown services).
Services include repair services, maintenance
processes, warranty claims and quality assur‐ ance measures,
forex ample. The read out is per‐
fo rm ed via the legally prescribed port forthe
diagnostics connection in theve hicle. The
re spective service network locations or third
parties collect, process and use the data. They
document tech nical statuses of theve hicle,
assist in finding faults and impr oving quality and
are transmitted tothe manufacturer, if neces‐
sar y.Fu rthermore, the manufacturer is subject
to product liability. Forth is, the manufacturer
requ irestech nical da tafrom vehicles.
Fa ult memories in theve hicle can be reset by a
service outlet as part of repair or maintenance
wo rk.
Depending on the selected equipment, you can
import data into vehicle con venience and info‐
ta inment functions yourself.
This includes, forex ample:
R multimedia data such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem 30
General no tes

R
entered navigation destinations
R data about the use of internet services
This data can be sa ved locally in theve hicle or it
is located on a device which you ha veconnected
to theve hicle (e.g. a smartphone, USB flash
drive or MP3 pla yer). If this data is stored in the
ve hicle, you can dele teit at any time. This data
is sent tothird parties only at your requ est, par‐
ticular lywhen you use online services in accord‐
ance with the settings that you ha veselected.
Yo u can store or change con venience settings/
individualisations in theve hicle at any time.
Depending on the equipment, this includes, for
ex ample:
R settings forth e seat and steering wheel posi‐
tions
R suspension and climate control settings
R customisations such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can cont rolth is by
means of the control elements integrated in the
ve hicle. Images and audio from the smartphone can be output via
the multimedia sy stem. Cer‐
ta in information is simultaneously transfer redto
yo ur smartphone.
Depending on the type of integration, this can
include:
R general vehicle data
R position data
This allo wsyouto use selected apps on your
smartphone, such as navigation or music play‐
bac k.There is no fur ther interaction between the
smartphone and theve hicle; in particular, vehi‐
cle data is not directly accessible. Which type of
fur ther data processing occurs is de term ined by
th e pr ovider of the specific app used. Which set‐
tings you can make, if an y,depends on the spe‐
cific app and the operating sy stem of your
smartphone. Online services
Wire
less network connection
If yo ur vehicle has a wireless network connec‐
tion, it enables data tobe exc hanged between
yo ur vehicle and additional sy stems. The wire‐ less network connection is enabled via
theve hi‐
cle's transmission and reception unit or via con‐
nected mobile end devices (e.g. sma rtphones).
Online functions can be used via the wireless
network connection. This includes online serv‐
ices and applications/apps pr ovided bythe man‐
ufacturer or other pr oviders.
Manu factu rer's se rvices
Re garding online services of the manufacturer,
th e individual functions are described bythe
manufacturer in a suita ble place (e.g. Owner's
Manual, website of the manufacturer) along with
th ere leva nt da taprotection information. Per‐
sonal data may be used forth e pr ovision of
online services. Data is exchanged via a secure
connection, e.g. the manufacturer's designated
IT sy stems. Personal data is collected, pro‐
cessed and used via the pr ovision of services
ex clusively on the basis of legal permissions or
with prior consent.
The services and functions (sometimes subject
to afe e) can usually be activated or deactivated.
In some cases, this also applies tothe entire
ve hicle's data connection. This excludes, in par‐
ticular, legally prescribed functions and services. General no
tes31

also deploy in
theev ent of an accident along
with other sy stems. #
Only one person should use each seat
belt at any one time. Seat belt adjustment function
Ve
hicles with PRE-SAFE ®
:if th e front seat belt
is not pulled tight across your body, the seat belt
adjustment may automatically apply a cer tain
tigh tening forc e. Do not hold the seat belt tightly
while it is adjusting.
Yo u can activate and deactivate the seat belt
adjustment function using the multimedia sys‐
te m (/ page 39). Re
leasing a seat belt #
Press there lease button in the seat belt
buckle and guide the seat belt back with the
seat belt tongue. Ac
tivating/deactivating seat belt adjustment
via the multimedia sy stem Multimedia sy
stem:
4 © 5
Settings 5
Vehicle #
Activate or deacti vate Belt adjustment. Seat belt
warning function for the driver and
front passen ger The
ü seat belt warning lamp in the instru‐
ment display is a reminder that all vehicle occu‐
pants must weartheir seat belts cor rectly.
In addition, a warning tone may sound.
As soon as the driver and front passenger fasten
th eir seat belts, the seat belt warning goes out. Fu
nction of there ar seat belt status display The
rear seat belt status display is on lyavailable
fo r cer tain countries. The
rear seat belt status display informs you
which rear seat belt is not fastened.
Yo u can immediately dismiss there ar seat belt
st atus display using the back button on the left-
hand side of thesteering wheel (/ page 285). Occupant saf
ety39

*
NO
TEImpo rtant points toremember if
th e front passenger seat is unoccupied In an accident,
the components of the
re stra int sy stem may deploy unnecessarily
on the front passenger side if:
R There are heavy objects on the front
passenger seat.
R The seat belt tongue is engaged in the
seat belt buckle of the front passenger
seat and the front passenger seat is
unoccupied. #
Stow objects in a suitable place. #
Only one person should use each seat
belt at any one time. Depending on
the de tected accident situation,
th e window airbag on the front passenger side
may deplo y.The airbag is deplo yedre ga rdless of
whe ther the front passenger seat is occupied. Pr
otection bythe airbags Depending on
the accident situation, an airbag
may supplement the pr otection of fere dby a cor‐
re ctly fastened seat belt. &
WARNING Risk of inju ryor death due to
incor rect seat position
If yo u deviate from the cor rect seat position,
th e airbag cann otper form its intended pro‐
te ctive function and deployment may even
cause fur ther injuries.
In order toavo idrisks, each vehicle occupant
must alw ays make sure of thefo llowing:
R Fasten seat belts cor rectly. Pregnant
wo men must take particular care to
ensure that the lap belt ne ver lies across
th e abdomen.
R Adopt the cor rect seat position and keep
as faraw ay as possible from the airbags.
R Obser vethefo llowing information. #
Alw ays make sure that there are no
objects between the airbag and vehicle
occupant. To
avo idtherisks resulting from the deployment
of an airbag, each vehicle occupant must
obser vethefo llowing information in particular:
R Before starting your journe y,adjust your seat
co rrectly; the driver's seat and front
passenger seat should be mo ved as far back
as possible.
When doing so, alw ays obser vethe informa‐
tion on the cor rect driver's seat position
(/ page 103).
R Onlyhold thesteering wheel bythesteering
wheel rim. This allow sth e airbag tobe fully
deplo yed.
R Alw ays lean against the seat backrest when
th eve hicle is in motion. Do not lean forw ards
or against the door or side windo w.You may
ot herwise be in the deployment area of the
airbags.
R Alw ayske ep your feet on thefloor. Do not
put your feet on the cockpit, forex ample. Occupant saf
ety41

If
yo u open theta ilgate from outside it is auto‐
matically unloc ked. Problems with KEYLESS-GO
Problem
Possible causes/consequences and M
MSolutions
Yo u can no lon ger lock or unlock the
ve hicle using KEYLESS-GO. Po
ssible causes:
R The key functions ha vebeen deactivated (/ page75).
R The key bat tery iswe ak or dischar ged.
R There is inter fere nce from a po werful radio signal source.
R The key is faulty. #
Activate theke y functions (/ page75). #
Check the battery using the battery check lamp and replace if necessary (/ page76). #
Use the emer gency keyto unlo ckor lock theve hicle (/ page76). #
Have theve hicle and keych ecked at a qualified specialist workshop. Ac
tivating/deactivating the automatic lo ck‐
ing feature The
vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace. Opening and closing
81