MERCEDES-BENZ GLC SUV 2021 Manual PDF
Manufacturer: MERCEDES-BENZ, Model Year: 2021, Model line: GLC SUV, Model: MERCEDES-BENZ GLC SUV 2021Pages: 462, PDF Size: 39.34 MB
Page 71 of 462

#
Remo vetheemer gency key(/ pag e68 ). #
Press release knob 2 down fullyand slide
co ver1 inthedir ect ion ofthear row . #
Foldout cover1 inthedir ect ion ofthe
ar row and remo ve. #
Remo vebatt erycom partmen t3 and take
out thedisc hargedbatt ery. #
Inser tth ene wbatt eryint obatt erycom part‐
ment 3.Obser vethepositiv epole marking
in thebatt erycom partmen tand onthebat‐
te ry when doingth is. #
Push inbatt erycom partment 3. #
Re-att achco ver1 and push ituntil it
eng ages. Pr
obl ems with theSm artK ey ,tr oub lesho ot‐
ing Yo
ucan nolon gerlo ck orunloc kth eve hicl e
Po ssible causes:
R The Smar tKey batt eryis we ak ordisc harged.
R The Smar tKey isfaulty . #
Chec kth ebatt eryusing theindicat orlam p
(/ page66). #
Replace theSmar tKey batt ery, ifnec essar y
(/ page68). #
Use theemer gency keyto loc kor unloc k
(/ page72 ). #
Have theSmar tKey checkedat aqu alif ied
spec ialistwo rkshop. Ther
eis int erfere nce from apo we rful radio
sig nal source
The Smar tKey function isim pai redby ,fo rex am‐
ple:
R Highvo ltag epo we rlines
R Mobi lephones
R Electr onicdevices (notebook s,table ts)
R Shielding duetome talobje ctsor induc tion
loops forelectr icalgate systems oraut o‐
matic barrier s #
Mak esur eth at ther eis suf ficie ntdist anc e
be tween theSmar tKey and thepo tentia l
sou rceof interfere nce.
Yo uha ve los ta Sma rtKe y #
Have theSmar tKey deactiv ated ataqu alif ied
spec ialistwo rkshop. #
Ifnecessar y,ha ve themec hanical lock
re placed aswell. Open
ingand closing 69
Page 72 of 462

Door
s Un
loc king/opening thedoor sfrom theinsid e #
Tounlo ckand open afront door :pul ldoor
handl e2.
Loc king pin1pops upwhe nth edoor is
unloc ked. #
Tounlo ckare ar door :pul lth ere ar door
han dle.
The lockin gpin pops upwhen there ar door
is unlo cked. #
Toopen are ar door :pul lth ere ar door han‐
dle again. Cent
rally loc king andunloc kingtheve hicl e
fr om theinsid e #
Tounlo ck:pr ess button 1. #
Toloc k:press butt on2.
This does notloc kor unloc kth efuel filler flap.
The vehicle isno tunloc ked:
R Ifyo uha ve loc kedth eve hicle using the
Smar tKey .
R Ifyo uha ve loc kedth eve hicle using KEY‐
LESS -GO. Loc
king/unloc kingtheve hicl ewith KEY‐
LES S-GO Re
quirement s:
R The Smar tKey isouts idetheve hicle.
R The distance betwee nth eSmar tKey and the
ve hicle does notex ceed 3ft (1 m).
R The driver's door andthedoor atwhic hth e
door handle isused areclosed. 70
Openin gand closin g
Page 73 of 462

#
Tounlo cktheve hicl e:touc hth einner sur‐
fa ce ofthedoor handle. #
Toloc kth eve hicl e:touc hsen sor surface
1 or2. #
Convenience closing:touc hre cess edsen‐
sor surface 2untilth eclosing process has
been completed.
% Further information oncon venie nce closing
(/ page 80) . If
yo uopen theta ilg atefrom outs ide,itis aut o‐
matic allyunloc ked. Pr
oblems withKEYLE SS-GO, troubleshoo ting Yo
ucan nolon gerlo ck orunloc kth eve hicl e
using KEYLESS-GO
Po ssible causes:
R The Smar tKey functions have been deactiv a‐
te d.
R The Smar tKey batt eryis we ak ordisc harged. #
Activateth eSmar tKey functions
(/ page67 ). #
Chec kth ebatt eryusing theindicat orlam p
(/ page66). #
Replace theSmar tKey batt ery, ifnec essar y
(/ page68). #
Use there placemen tSmar tKey . #
Use theemer gency keyto loc kor unloc k
(/ page72 ). #
Have theve hicle andSmar tKey checkedat a
qu alif ied spec ialistwo rkshop. Ther
eis int erfere nce from apo we rful radio
sig nal source .
The KEYLESS-G Ofuncti onisim pa ired by,fo r
ex am ple:
R Highvo ltag epo we rlines
R Mobi lephones
R Electr onicdevices (notebook s,table ts)
R Shielding duetome talobje ctsor induc tion
loops forelectr icalgate systems oraut o‐
matic barrier s #
Mak esur eth at ther eis suf ficie ntdist anc e
be tween theSmar tKey and thepo tentia l
sou rceof interfere nce. Ac
tiv atin g/deac tivatin gthe automati clo ck ‐
ing featur e The
vehicle isloc kedaut omatic allywhen the
ignit ionisswitc hedonand thewheels aretur n‐
ing faster than walkin gpace. Open
ingand closing 71
Page 74 of 462

#
Toactiv ate: press and hold button2 for
appr oximat elyfive seconds untilanacous tic
signal sounds. #
Todeac tivate: press and holdbu tton 1 for
appr oximat elyfive seconds untilanacous tic
signal sounds. In
thefo llo wing situat ions,th er eis adang erof
being lockedout when thefunc tion isactiv ated:
R While theve hicle isbeing tow star ted/
pushed.
R Ifth eve hicle isbeing tested on aro ller dyna‐
mome ter. Loc
king/u nlocking thedr iver' sdoor withth e
emer gency key %
Ifyo uwish toloc kth eve hicle entirelyusing
th eemer gency key,firs tpr es sth ebutt onfor
loc kin gfrom theinside whilethedr iver's
door isopen. Thenproceed toloc kth edr iv‐
er's door using theemer gency key. #
Remo vetheemer gency key(/ pag e68 ). #
Inser tth eemer gency keyas faras itwil lgo
int oopening 1intheco ver. #
Pull and hold thedoor handle. #
Pull theco veron theemer gency keyas
st ra ight aspossible away from theve hicle
until itre leases. #
Release thedoor handle. 72
Opening andclosing
Page 75 of 462

#
Tounlo ck:tur nth eemer gency keyco unt er-
clo ckwise toposition 0047. #
Toloc k:tur nth eemer gency keyclo ckwise to
position 0047. #
Carefully press theco veront oth eloc kcyli n‐
der until iteng ages and isseat edfirm ly. Car
gocom partmen t Ope
ning the tailga te &
DANG ER Risk ofexhaus tga spoisoning
Combus tionengines emitpoisonous exhaus t
ga ses suchas carbon monoxide.Exhaus t
ga ses can entertheve hicle interior ifth eta il‐
ga te isopen when theengine isrunning ,
esp ecially ifth eve hicle isin mo tion. #
Alw aysswitc hof fth eengine before
opening theta ilg ate. #
Neverdr ive wit hth eta ilg ateopen . *
NO
TEDama getotheta ilg atecaused by
obs tacle sab ove theve hicle The
tailg ateswing sre ar wa rdsand upwards
when itis opened. #
Mak esur eth at ther eis suf ficie ntspa ce
beh indand above theta ilg ate. #
Pull theta ilg atehandle. #
Vehicl eswith HANDS -FREEACCESS: Make
a kic kin gmo vement withyo ur foot belo wthe
bum per(/ page76 ).
Ve hicl eswith anEASY-PAC Ktailg ate #
Pull remo teoper ating switch1 forth eta il‐
ga te. #
Press and hold the008B buttononthe
Smar tKey . Opening
andclosing 73
Page 76 of 462

#
Ifth eta ilg ateis unloc ked, pull theta ilg ate
handle andrelease itag ain immed iately. #
Ifth eta ilg ateis stopped inan intermediat e
position, pullitupw ards. Release itas soon
as itbegin sto open.
If an obs tacle obs tructs theta ilg atedur ing the
aut omat icopen ingproce ss,bloc kage detection
wi llst op theta ilg ate. The automat icbloc kage
de tection functi onisonly anaid. Itis no ta su b‐
st itut efo ryo ur att entiven ess . Closing
thetailg ate &
WARNIN GRisk ofinju ryfrom unsecu red
it ems intheve hicle
If object s,lugg ageor loads areno tsecur ed
or notsecur edsuf ficie ntly,they cou ldslip,
tip ove ror be throw nar ou nd and ther eb yhit
ve hicle occupants.
Ther eis arisk ofinjur y,par ticular lyin the
ev ent ofsudden braking orasudden chang e
in dir ect ion. #
Alw aysst ow object sin suc hawa yth at
th ey canno tbe thro wn around . #
Beforeth ejour ney,secur eobjects, lug‐
ga ge orloads agains tslipping ortipping
ove r. Obser
vetheno teson loadi ngtheve hicle. #
Pull theta ilg atedo wn wardswit hth ehandle
and letit dr op intoth eloc k.
Ve hicl eswith anEASY-PAC Ktailg ate &
WARNIN GRisk ofbeco ming trap ped
du ring automatic closing oftheta ilg ate
Body partsma ybecom etrapped. Therema y
be people intheclosing area. #
Mak esur eth at nobody isin thevicinit y
of theclosing area dur ing theclosing
pr ocess.
Use oneofthefo llo wing option sto stop the
clos ingproces s:
R Press the008B buttonontheSmar tKey . R
Press orpull there mo teoper ating switch
on thedr iver's door .
R Press theclosing orloc king buttonon the
ta ilg ate.
R Pull theta ilg atehandle. #
Vehicl eswith HANDS -FREEACCESS: itis
also possibletostop theclosing process by
making akic king movement belowthere ar
bum per. #
Pull theta ilg atedo wn wardsslightly .Re lease
it as soon asitbegin sto clos e. 74
Opening andclosing
Page 77 of 462

#
Swi tchon thepo we rsupp lyor theignition . #
Press remo teoper ating switch1 forth e
ta ilg ate. #
Press clos ingbutt on1 ontheta ilg ate.
Ve hicl eswith KEYLESS-GO #
Press locking button2 ontheta ilg ate.
If aSmar tKey isde tected outsid eth eve hicle,
th eta ilg atewill clos eand theve hicle willbe
loc ked. #
Press and hold the008B buttononthe
Smar tKey .The Smar tKey mus tbe inthe
vicinity oftheve hicle.
Ve hicl eswith HANDS -FREEACCESS #
Mak eakic kin gmo vement withyo ur foot
belo wthebum per(/ page76 ).
Au tomatic reve rsing funct ionforthe tailga te
The tailg ateis eq uipped withaut omat icbloc kage
de tection with are ve rsing func tion.If an obs ta‐
cle obs tructs theta ilg atedur ing theaut omatic
closing process, itwill automatic allyopen again
slightl y.Au tomatic blockage detection with the
re ve rsing func tion isonl yan aid and isno ta sub‐
st itut efo ryo ur att entiven ess . #
Dur ing theclosing process, makesur eth at
no body partsarein theclosing area. &
WARNIN GRisk ofbeco ming trap ped
des pite reve rsing func tion
The reve rsing func tion willnotre act :
R Tosof t,light andthin obje cts, e.g. fing ers
R Towa rdsth eend oftheclosing procedur e Openin
gand closing 75
Page 78 of 462

In
these situation sin par ticular ,th ere ve rsing
func tion cannotpr eve ntsom eone being trap ‐
pe d. #
Ensu rethat no body partsarein the
clos ingarea .
If some oneistrap ped ,ei th er :
R Press the008B buttonontheSmar tKey .
R Press orpull there mo teoper ating switch
on thedr iver's door .
R Press theclosing orloc king buttononthe
ta ilg ate.
R Pull theta ilg atehandle. HANDS-
FREEACCESS function Wi
th HANDS-FREE ACCES Syo ucan open ,clo se
or stop theclosing process oftheta ilg ateby
per form ing akic kin gmo vement under there ar
bum per.
The kickin gmo vement trigg ersth eopening or
closing process alternat ely. Obser
vetheno teswhen opening (/page73 )
and closing(/ page74 )th eta ilg ate.
% Twowa rning tones soundwhen thetai lgat e
is open ingorclos ing. &
WARNIN GRisk ofburnscaused byaho t
ex haus tsy stem
The vehicle exhaus tsy stem can become very
ho t.Ifyo uuse HAND S-FRE EAC CES S,you
cou ldbu rn yourself bytouc hin gth eex haus t
sy stem. #
Alw aysensur eth at youon lyma kea
kic king movement within thede tection
ra ng eof thesensor s. *
NO
TEVehicle damag edue tounin ten‐
tio nal openi ng oftheta ilg ate R
when usinganaut omat iccar wash
R when usingahigh pressur ecleaner #
Deactiv ateKEYLES S-GOormak esur e
th at theke yloc ated isat leas t10 ft 76
Opening andclosing
Page 79 of 462

(3
m) away from theve hicle insuc hsit‐
uations. When
making thekic king movement, makesur e
th at youar est andi ngfirm lyon thegr ound. You
cou ldother wise loseyour balan ce,e.g.on ice.
Obs erve thefo llo wing notes:
R The Smar tKey isbehin dth eve hicle.
R Stand atleas t12 in(30 cm) away from the
ve hicle while perform ing thekic king move‐
ment.
R Donotcome intocont actwithth ebum per
while making thekic king movement.
R Donotcar ryout thekic king movement too
slo wly.
R The kicking movement mustbe towa rdsth e
ve hicle andbackag ain. 1
Detection rang eof thesensor s
If se veralcon secut ive kic kin gmo vements are
no tsuccessfu l,wa itte nseco nds.
Sy stem limit s
The system maybe impair edorma yno tfunc tion
in thefo llo wing cases :
R The sensorsar edir ty,e.g. due toroad salt or
sn ow .
R The kicking movement ismade using apr os‐
th etic leg. The
tailg atecan open orclos eunin tentio nallyin
th efo llo wing situat ions:
R Aper son 'sarms orlegs aremo vingin the
sensor detection rang e, e.g .wh en polishi ng
th eve hicle orpic king upobjects .
R Object sar emo vedor placed behind theve hi‐
cle, e.g. tensi oni ng stra ps orlugg age.
R Clam pingstra ps, tarp sor other coverings are
pu lled ove rth ebum per.
R Apr otect ive mat withalengt hre ac hin gove r
th etrunk silldown intoth ede tection rang e
of thesensor sis used.
R The protect ive mat isno tsecur edcor rectl y.
R Workisbeing doneonthetrailer hitch,trail‐
er sor rear-m oun tedbicy clerack s.
Deactiv ateth eSmar tKey functions (/page67 )
or do notcar rytheSmar tKey about your per son
in suc hsit uatio ns. Open
ingand closing 77
Page 80 of 462

Limit
ingtheopenin gang leof thetailg ate Ac
tiv atin gthe opening ang lelimit er
Yo ucan limit theopening angleof theta ilg atein
th eto phalf ofits openin gra ng eup toappr ox‐
imat ely8 in (20 cm) beforeth eend position . #
Stop theopening procedur eof theta ilg ateat
th edesir edposition . #
Press and hold theclosing buttonontheta il‐
ga te unt ilyo uhear asho rtacous ticsign al.
The open ingang lelimit erwill beact ivat ed.
The tailg atewill then stop inthestor ed posi‐
tion when opened.
To open thetai lgat efull y,pull thehandle onthe
outside oftheta ilg ateag ain afte rit has stopped
aut omaticall y.
Deact ivat ing theopen inganglelim iter #
Press and hold theclosing buttonontheta il‐
ga te unt iltw osho rtacous ticsign alssoun d. Un
loc king thetailg atewit hth eemer gency
ke y Re
quirement s:
R The rear seat backres thas been folded
fo rw ard.
R The cargocom partment coverhas been
re mo ved. #
Remo vetheemer gency key(/ pag e68 ). #
Inser teme rgency key2 into opening 1in
th etrim and push itin.
The tailg atewill beunloc ked. Side
windo ws Opening
andclosing theside windo ws &
WARNIN GRisk ofentr apment when
ope ning asid ewi ndo w
Whe nope ning asid ewi ndo w,par tsof the
body could bedraw nin or become trap pe d
be twee nth eside windo wand windo wframe. #
When opening ,mak esur eth at nobody
is touc hin gth eside windo w. #
Ifsomeone istrappe d,release thebut‐
to nimm ediate ly or pullit in orde rto
clos eth eside windo wag ain. 78
Opening andclosing