ECO mode MERCEDES-BENZ GLC SUV 2021 Owner's Manual

The
original purchase agreeme ntforyo ur vehicle
cont ains alis tof all ofthesy stems inyour vehi‐
cle.
Should youha ve anyqu estion scon cerning
eq uipment andoper ation, please consult an
aut hor ized Mercedes- BenzCenter.
The Oper ator's Manual andMaint enanc eBook let
ar eim por tant docum ents andshould be kept in
th eve hicle. Ser
vice andvehicl eoper ation Ve
hicl eoper ation outside theUS Aor Cana da When
youar eabr oad withyo ur vehicle, observe
th efo llo wing points:
R Service point sor replacemen tpar tsma yno t
be available immediat ely.
R Unleaded fuelmayno tbe available forve hi‐
cles withacat alytic converter .Leaded fuel
ma ycause damag eto thecat alytic converter .
R The fuel mayha ve an extreme lylow oct ane
numb er.Un suit able fuelcancause engine
damag e. Some
Mercedes-Benz modelsareav ailable in
Eur ope thro ugh ourEuropean DeliveryPr og ram.
Fo rmor einf ormation, pleaseconsult anauthor‐
ized Mercedes‑B enzservice center,or write to
one ofthefo llo wing address:
In theUS A:
Mer cede s-Benz USA,LLC
Eur opea nDeliv eryDepar tment
One Mercedes-Benz Drive
Sandy Springs, GA30328
In Canada:
Mer cedes-Benz Canada,Inc.
Eur opea nDeliv eryDepar tment
98 Vande rhoof Avenue
To ronto, Ont ario M4G 4C9 Mai
nten anc e Yo
ur cus tomer advisorconf irms theser vice in
th eser vice repor t. Ro
adside Assistan ce The
Mercedes -Benz Roadside Assis tance Pro‐
gr am offers tech nica lhel pin thecase ofa
br eakdo wn.Your calls totheto ll-f reeRo adside
As sis tance Hotline areans weredby our agents
24 hour sa da y,365 days aye ar.
1- 80 0-FO R-MER Cedes (1-800-367-63 72)(US A)
1-8 00-387-0 100(Canada)
Yo ucan find further information inthe
Mer cedes-Ben zRo adside Assis tance Progr am
br oc hu re (US A)orthe"R oadside Assistance"
secti onintheSer vice andWarrant ybook let
(Canad a).Youwill find both intheve hicle docu‐
ment wallet. Chang
eof address orchang eof ow ner ship In
theeve ntofach ang eof addr ess, please send
us the"No tification ofaddr esschang e"inthe
Ser vice andGuarant eeboo kletor simpl ycal lth e
Mer cedes-Ben zCus tomer Assis tance Center
(US A)on theho tline number
1-8 00-FOR-MER Cedes (1-800-367-63 72)or Cus‐
to mer Service (Canada )on 1-800-38 7-0100. We 24
Generalno tes

no
tex pressl yappr ovedby thepar tyresponsible
fo rcom pliance could void theuser's author ityto
oper ateth eeq uipment. "
Canada :"This vehicle contains license-e xemp t
tr ans mitter( s)/r ece iver( s)that com plywit hInno ‐
va tio n,Scie nceand Econo micDe velopmen tCan‐
ada ’sRSS (s).Operatio nis subj ectto thefo llo w‐
ing twocon dition s:(1) These device sma yno t
cause interfere nce, and(2)The sedevice smu st
acc eptan yint erfere nce, including interfere nce
th at ma ycaus eunde sired oper ationof the
de vice. "
US A:"W ireless chargin gsy stem formobil ede vi‐
ces (mode l:WMI2 Wireless Mobile Interface):
th is de vice complies withPa rt18 oftheFCC
Ru les."
The name andaddr essofthepar tyresponsible
is:
peik eracus ticGmbH
Max-Planc k-St r.28-32
61 38 1Fr iedr ichsdor f
Ger man y Diagnos
ticsconnection
The diagno stics con nection isate ch nica lint er‐
fa ce intheve hicle. Itis used, forex am ple, within
th escope ofrepair andmaint enanc ewo rkor for
re adin gout vehicle databy aspec ialistwo rk‐
shop. Diagnos ticdevices should ther efor eonl y
be con nect edbyaqu alif ied spec ialistwo rkshop. &
WARNIN GRisk ofacci dent dueto con‐
necting device sto thediagnos ticscon‐
nect ion
If yo uco nn ect devic es tothediagnos tics
con nect ionoftheve hicle, thefunc tion of
ve hicle systems andoper ating safetyma ybe
im pair ed. #
Forsaf etyre ason s,we recomme ndthat
yo uon lyuse and conn ect produc ts
appr ovedby your aut hor izedMer cedes-
Ben zCen ter. &
WARNIN GRisk ofacci dent dueto
object sin thedr iver's foot we ll
Obj ectsin thedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal.
This jeopar dizestheoper ating androad
saf etyof theve hicle. #
Stow allobj ect sin theve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alw aysins tallth efloor mats securely
and asprescr ibed inorder toensur e
th at ther eis alw ayssuf ficie ntroom for
th epedals. #
Donotuse loose floor mats anddonot
place floor mats ontopof one another. *
NO
TEBatt erydi sc ha rging from using
de vice sconne cted tothediagnos tics
con nect ion Using
devices atthediagnos ticsconnect ion
dr ains thebatt ery. #
Chec kth ech arge leve lof thebatt ery. Gene
ralno tes 27

tur
erissu bje ctto product liability .Fo rth is rea‐
son themanuf actureralso uses operational data
fr om theve hicle, forex am ple, forre cal ls. The se
da ta can also be used toexamin eth ecus tom‐
er's warrant yand guar anteeclaim s.
Fa ult mem ories intheve hicle canberese tby a
ser vice outle tor atyour requ estas par tof repair
or maint enanc ewo rk.
Con venience andinfotainme ntfuncti ons
Yo ucan stor econ venie nce settings andindivid‐
ua lse ttings intheve hicle andchang eor rese t
th em atanytime.
Depen dingontheve hicle equipment, this
inc ludes thefo llo wing settings ,fo rex am ple:
R Seat andsteer ing wheel position s
R Suspension andclimat econ trol settings
R Individual settings, suchas interior lighting
Depen dingontheselect edequipment, youcan
im por tdata intove hicle infotainm entfunction s
yo urself . De
pen dingon theve hicle equipment, this
inc ludes thefo llo wing data,forex am ple:
R Mult imed iadat a,suc has music ,fi lms orpho‐
to sfo rpla yba ckinan integr ated multim edia
sy stem
R Address book datafo ruse inconnection with
an integr ated hands-fr eesystem oran inte‐
gr ated navig ation system
R Entere dna vig ation destinations
R Dat aabout theuse ofInt erne tser vices
These datafo rcon venie nce and infotainm ent
fun ction sma ybe save dlocally intheve hicle or
th ey ma ybe locat edon ade vice whichyo uha ve
connect edtotheve hicle, suchas asmar tphone,
USB flash drive or MP3 player.If yo uha ve
ent ered these datayo urself ,yo ucan deletethem
at anytime.
This datais tra nsmit tedfrom theve hicle tothird
par ties onlyat your requ est.This applies, inpar‐
ticular ,when youuse onlineser vices inacc ord‐
anc ewit hth ese ttings that youha ve select ed. Smar
tphone integratio n(e .g. Android Au toor
App leCar Play)
If yo ur vehicle isaccor dinglyeq uipped, youcan
co nn ect your smar tphon eor ano ther mobile end
de vice totheve hicle. Youcan then con trol them
by means ofthecon trol element sint egr ated in
th eve hicle. Imagesand audiofrom thesmar t‐
phone canbeoutput viathemultimedia system.
Cer tain inf ormatio nis simult aneousl ytransf er‐
re dto your smar tphon e.De pen dingon thetype
and integr ation, this inc ludes positiondata,the
da y/night modeandother gener alvehicle sta‐
tus es. Formor einf ormation pleaseconsult the
Oper ator's Manual oftheve hicle/inf otainm ent
sy stem.
This integr ation allowstheuse ofselect ed
smar tphon eapps, suchas navig ation ormusic
pla yerapp s.Ther eis no further interaction
be tween thesmar tphon eand theve hicle; inpar‐
ticular ,ve hicle datais no tdir ectl yaccessible.
The type ofadditional datapr ocessing isde ter‐
mined bythepr ov ider oftheapp being used.
Whic hse ttings youcan make,ifan y,depends on
th especif icapp andtheoper ating system of
yo ur smar tphon e. Gen
eral no tes 33

The
electr olyteis hazar dous tohealt hand
causes irrita tio n.Itmu stnotcome intocon‐
ta ct with your skin, eye s,respir ator yor ga ns
or clo thing orbe swallo wed. #
Ifyo uco me intoco ntact withelec tro‐
ly te ,obser vethefo llo wing:
R Imm ediat elyrinse theelectr olyte
fr om your skin wit hwa terand seek
medica latt ention.
R Ifelectr olyt ecomes intocont act
wit hyo ur eyes, immediat elyrinse
th em thor oughly withclean water
and seek medicalattent ion.
R Ifth eelectr olyt eis sw allo wed,
immediat elyrinse your mout hout
th or oughl y.Do notind uce vomiting.
Seek medica latt ention immedi ately .
R Immedia tely ch ang eout ofclo thing
whic hhas been contaminat edwith
electr olyt e.
R Ifan allergic react ion occurs, seek
medi calattent ion imm ediat ely. The
inside rear vie wmir rorand theoutside mir‐
ro ron thedr iver's side willautomaticall ygo into
anti- glar emode iflight from aheadlam phit sth e
sensor ontheinside rear vie wmir ror.
Sy stem limit s
The system will notgo intoanti- glar emode if:
R The engineisswit ched off.
R Reversege ar iseng aged.
R The interior light ingisswit ched on. Fr
ont- passeng erout side mirrorpar kingpos i‐
tio nfun ction The
parking posit ionmak espar kingeasier .
The front -pass engerouts idemirrorwil lswi vel
do wn wardsin thedir ect ion ofthere ar wheel on
th efront passeng er'sside when:
R The parking position isstor ed (/ page13 4).
R Thefron t-pa ssenger mirror isselect ed.
R Reversege ar iseng aged. The
fron t-passe nger out side mirrorwil lmo ve
bac kto its original positionwhen:
R Youshif tth etra nsmiss iontoano ther tra ns‐
mission position.
R Youar etrav eling ataspeed great erthan
9 mp h(1 5 km/h).
R Youpr ess thebutt onforth eoutside mirror
on thedr iver's side. Light
andvisibility 13
3

Ve
hicles withast atio naryheat er:003B
swit ches thest atio naryheat eron/of f
9 0072 Switches air-recir culation modeon/off
(/ page13 8)
A Vehicles withcont rolpanel fordua l-zone
au tomatic climatecontr ol:005A switches
th eA/C function on/off(/ page13 6)
Ve hicles withcont rolpanel for3-zone auto‐
matic climatecontr ol:008F adjus tstheair
dis tribution, right
B 0082 Setsthete mp eratur e,right Re
ar oper ating unitinvehicl eswith contr ol
panel for3-zo neaut omat icclimat eco ntr ol 1
Setsthete mp eratur e
2 Displa y
3 Setstheair flow Oper
ating theclima tecont rolsy stem Switc
hingclima tecont rolon/of f #
Toswitc hon: setth eair flow toleve l1 or
higher usingtheH button. #
Toswitc hof f:se tth eair flow toleve l0 using
th eH button. If
climat econ trol isswitc hedoff,th ewindo ws
ma yfo gup mor equ ickl y. Swi tchcli mat econtr ol
of fonly briefly. Switc
hingtheA/C function on/of fusing the
air conditio ningco ntr olpanel The
A/C function heats,cools anddehu midifies
th eve hicle's interior air. #
Press the005A button.
Switc hof fth eA/C function onlybr ief ly.Ot her ‐
wi se, thewindo wscou ldfogup mor equ ickl y.
Con densation maydr ip from theunder sideof
th eve hicle when cooling modeisactiv e.This is
no tindicativ eof amalfunction. Calling
uptheair condit ioning menu Calling
uptheair condit ioning menuusing
th emu ltim edia system #
Sele ctone ofthete mp eratur edispla ysatthe
lo we redg eof themedia display. 13
6
Climat eco ntro l

Ac
tiv atin g/deac tivatin gthe A/Cfun ction via
the multi mediasy stem The
A/Cfun ction heat s,coo lsand dehumi difies
th eve hicle's interior air. #
Call uptheair -co ndition ingmenu
(/ page13 6). #
Select FirstRowofSeats . #
Select A/C. Se
tting climat eco ntr olto aut omatic mode In
automatic mode, these tte mp eratur eis con ‐
tr olled andmaint ained atacon stant leve lby the
air suppl y. #
Press the 0058 button. #
Toswitc hto manu almode :pr es sth e H
or 008F button. Climat
est yle Clim
atest yle fun ction
The follo wing climat est yles areav ailable inaut o‐
mat icmode :
R FOCUS: highairflow ,slight lycooler setting
R MEDIUM: mediumairflow ,st andar dse tting
R DIFFUSE: low air flow ,slight lywa rmerand
dr aft-fr ee setting
Ad jus tingthe climat emode settin gs #
Callup theair con ditionin gmenu
(/ page13 6). #
Select FirstRowofSeats orSecond Rowof
Seats. #
Callup theCLIMATE MODEmenu. #
Select aclimat est yle. Se
tting theair distribut ion #
Call uptheair con ditionin gmenu
(/ page13 6). #
Select arow ofseats. #
Tosetth eair distribut ion: selec t0061,
009C or009B. #
Setth eair flow .
% Severalair distribution option scan beselec ‐
te dat thesame time,forex am ple tosetth e
cli mat econtr olforth ewindshield andthe
fo ot we llssimult aneousl y.
The 0061 climat econt rolfo rth ewindshield
can onlybe select edforth efirs tse at row . Ac
tiv atin g/deac tivatin gthe climat eco ntr ol
syn chronizat ionfunction viatheair condi‐
tioni ngcontr olpa nel Climat
econ trol can besetcen trall yusing the
sync hronization function.Thetemp eratur eand
air distribution settings forth edr iver's side will
be adop tedaut omatic allyfo rth efront passeng er
side. #
Press the 0 button.
The sync hroniz ation function willbedeactiv ated
if th ese ttings forone oftheot her climat econ‐
tr ol zones arech ang ed. Climat
econ trol 13
7

Ac
tiv atin g/deac tivatin gthe climat eco ntr ol
syn chronizat ionfunction viathemu ltim edia
sy stem Climat
econ trol can besetcen trall yusing the
sync hronization function.Thedriver's settin gs
fo rte mp eratur e,air quant ityand airdistribut ion
ar eadop tedaut omatic allyfo rall clima tezone s. #
Callup theair con ditionin gmenu
(/ page13 6). #
Select FirstRowofSeats . #
Select SYNC. Re
mo ving conde nsatio nfrom the windo ws Wi
ndo wsfogg ed up ontheinsid e #
Press the 005A or0058 button. #
Ifth ewindo wscontinu eto fogup: press the
0064 button.
Wi ndo wsfogg ed up ontheout side #
Swit chon thewindshield wipers. #
Press the 0058 button. Switc
hingair-recir culation modeon/off #
Press the0072 button.
The interior airwill berecir cul ated.
Air -reci rculati onmod eaut omat icallyswit ches to
fr esh airmode afte rsome time.
% Ifair -recir cula tion mode isswi tched on,the
windo wsmayfo gup mor equ ickl y. Swi tchon
ai r-re cir cul ation mod eonly briefly. Switc
hingthere sidual heatonoroff Re
quirement s:
R The vehicle ispar ked.
It is possible tomak euse ofthere sidua lheat
fr om theengine tocontinu ehea ting orventil at‐
ing thefront com partmen tof theve hicle for
appr oximat ely30 min utes. #
Toswitc hon: press the! button.
Re sidua lheat isswitc hedoffaut omaticall y. Ac
tiv atin g/deac tivatin gio ni zatio n Ioni
zationimpr oves thequ alit yof theve hicle's
int erior air.Ionization oftheint erior airisodor‐
less. #
Call uptheair con ditionin gmenu
(/ page13 6). #
Select AirQua lity. #
Select IONIZAT ION. Fr
ag rance system Se
tting thefrag rance system
Re quirement s:
R Automatic climatecontr olisacti vated.
R The glove boxis closed.
The fragr ance system distribut esapleasant fra‐
gr ance thro ughout theve hicle interior from afla‐
con located intheglov ebo x. #
Call uptheclimat econ trol menu
(/ page13 6). #
Select AirQua lity. 13
8
Climat eco ntro l

Dr
ivin g No
teson Mer cedes- AMGvehicl es Obser
vetheno teson thefo llo wing topics inthe
Sup pleme nt,other wise youma yfa ilto recogni ze
da ngers.
% The availabilit yof cer tain func tionsdepen ds
on theeq uipment andmodel oftheve hicle.
R Emo tion Start
R AMGPe rfor mance exhaus tsy stem
R AMG ceramic high-per form anc ecom posit e
br ak esy stem
R RACE STAR T
R AMG adaptivespo rtsuspension system
R AMG steer ing-wheel buttons Switc
hingonthepo we rsupp lyor ignit ion &
WARNIN GRisk ofacci dent andinjury
due tochildr enleftunat tende din the
ve hicle
If ch ildr enarelef tunsuper visedintheve hi‐
cle, they cou ld,in pa rticular :
R open doors,ther eb yendang ering other
per sons orroad user s.
R getou tand bestru ck byoncom ingtraf‐
fi c.
R ope rate vehicle equipment andbecome
tr apped, forex am ple.
In addit ion,th ech ildr encould alsosetth e
ve hicle inmo tion, forex am ple by:
R releasing thepar king brak e.
R chang ingthetra nsmiss ionposition .
R star tin gth eve hicle. #
Neverlea vechildr enunat tende din the
ve hicle. #
When leaving theve hicle, alwaysta ke
th eSmar tKey wit hyo uand lockth e
ve hicle. #
Keep theve hicle SmartKey out ofreac h
of childr en. Re
quirement s:
R The Smar tKey isin theve hicle andisrecog‐
nized .
R The brak eped alisno tdep ressed. Dr
iving andparking 14
1

#
Ifth eve hicle still does notst ar tand thedis‐
pla ymessag ePlace theKey inthe Marked
Space SeeOperator 'sManual alsoappear s
in themultifunc tiondispla y:star tth eve hicle
wit hth eSmar tKey inthemar kedspace
(emer gency operati on mod e)(/ page 143).
% Youcan switchoffth eengine whiledriving.
By pressing button1 forabo utthre esec‐
onds orby pressing button1 thre etimes
wit hin thre esecon ds.Besureto obser vethe
saf etyno tesunder "Driving tips"
(/ page14 6).
St arting theve hicl ewith theSm artK ey inthe
ma rked spa ce(emer gency oper ation mode)
If th eve hicle does notst ar tand thePlace the
Key inthe Marked SpaceSeeOperator 'sManual
messag eappear sin themultifunc tiondispla y,
yo ucan star tth eve hicle inemer gency operati on
mod e. #
Makesur eth at mar kedspace 2isem pty. #
Remo veSmar tKey 1 from theke yring. #
Place Sma rtKe y1 inmar kedspace 2on
symbol 3.
The vehicle willstar taf te ra shor ttime.
If yo ure mo veSmar tKey 1 from mar ked
space 2theengine continues running .Fo r
fur ther engine star ts howe ver,Smar tKey 1 mus
tbe locat edinmar kedspace 2onsym‐
bol 3during theent ire jour ney. #
Have Smar tKey 1 checkedat aqu alif ied
spec ialistwo rkshop.
If th eve hicl edoes notst ar t: #
Place SmartKey 1 inmar kedspace 2and
lea veitth er e. #
Depr essthebr ak epedal andstar tth eve hi‐
cle using thest ar t/ stop butt on.
% Youcan also switchon thepo we rsupp lyor
th eignition withth est ar t/ stop butt on. St
arting theve hicl evia Remo teOnline serv‐
ices Cooling
orheating theve hicl eint erior before
co mmenci ngyour jour ney
Ensur eth efo llo wing beforest ar tin gth eengine:
R The legalstipulation sin thear ea wher eyo ur
ve hicle ispar kedallo wengin est ar tin gvia
smar tphon e.
R Itis saf eto star tand runth eengine where
yo ur vehicle ispar ked. Dr
iving andparking14
3

R
Clean thefo llo wing compone ntseve rytim e
af te rdr iving off-r oad :
- License platenum ber
- Hea dlamps andtaillam ps
- Tire s, wheels andwheel arch es
- Und erbody
R Afterdr iving thro ugh sand,mud, wateror
gr av el, have thefo llo wing compone nts
ch eckedand cleaned:
- Brak ediscs andbrak epads
- Tire sand wheels
- Axle joints ECO
star t/s topfunc tion Ope
ratio nof the ECOstar t/s topfunc tion
% The ECOstar t/ stop funct ionisno tav ailable
in all drive pr og rams, depe nding onthe
engine. Observethest atus displa yin the
multifu nctiondisplay fo rth is. The
engin eis switc hedoffaut omat icallyin the
fo llo wing situat ionsifall vehicle conditions for
an aut omat iceng inestop areme t:
R Youbr ak eth eve hicle toast ands tillin trans ‐
miss ionposit ion005Bor005C.
R Vehicl eswith a48 Von-b oard electrical
sy stem: Youdepr essthebr ak epedal when
tra veling atalow speed.
If th esy stem has detected one ofthefo llo wing
situat ions,th eengine willnotst op:
R Youstop atast op sign andther eis no vehi‐
cle infront ofyou.
R The vehicle that stopped infront ofyou
st ar ts up again.
R Youman euver,tur nth esteer ing wheel
shar plyor eng agere ve rsege ar.
% Ifth esy stem detects anintellige nt stop
inhibit or,fo rex am ple, ast op sign, theengine
will notst op.
If yo uact ivat eth eHOLD function oreng age
th epar kposition 005D,theengine canbe
switc hedoffin spit eof an intellig entstop
inhibit or. The
engine isrestar tedaut omatic allyif:
R Youen gage trans missi on positio n005B or005E.
R Youdepr esstheacceler ator pedal.
R Anautomatic enginestar tis requ ired bythe
ve hicle.
R Youre lease thebr ak epedal.
R Vehicl eswith a48 Von-b oardele ctrical
sy stem:
- Youre lease thebr ak epedal onado wnhill
gr adient andtheve hicle does notro ll.
- The vehicle rolls on ado wnhill gradien t
and does notaut omat icallyent erglide
mode at15 mp h(2 0km/h).
EC Ostar t/ stop funct ionsymbols inthemulti‐
func tion displa y:
R The 00D6 symbol (green) appear swhen the
ve hicle isat ast ands till:th eengine was
switc hedoffby theEC Ostar t/ stop funct ion.
R The 00D5 symbol (yello w)appear swhen the
ve hicle isat ast ands till:no tall vehicle condi‐
tions foran engine stop have been met. 15
2
Driving and parking