wheel MERCEDES-BENZ GLC SUV 2021 Owners Manual

Symbols
........................................................ 5At
agl ance .................................................... 6
Cockpit ........................................................... 6
Indica tor and warning lamps (s tandard) ........ 10
Indicator and warning lamps (widesc reen
cockpit) ......................................................... 12
Overhead contro l panel ................................ 14
Door operating unit and seat adjustment ..... 16
Emergencies and breakdowns ...................... 18Digital Owner's Manual
.............................20
Calling up the Digital Owner's Manual ..........20 Genera
l notes............................................. 22
Pr otection of the environment ......................22
Ta ke -ba ckof end-of-life vehicles ...................22
Mercedes-Benz GenuineParts ....................... 23
Owner's Manual ............................................ 24
Operating saf ety .......................................... .24
Declaration of conformity ............................. 26
Diagno stics connection ................................ 30
Qualified specialist workshop ....................... 31Ve
hicle registration ....................................... 32
Cor rect use of theve hicle ............................32
Information on the REA CHregulation ........... 32
No tesfo r persons with electronic medi‐
cal aids ......................................................... 33
Implied warranty .......................................... .33
QR code forre scue card ...............................33
Data storage .................................................34
Copyright ...................................................... 37 Occupant saf
ety......................................... 38
Re stra int sy stem ...........................................38
Seat belts ..................................................... 40
Airbags ......................................................... 44
PRE-SAFE ®
sy stem ....................................... 52
Safely transporting children in theve hi‐
cle ................................................................53
No tes on pets in theve hicle .........................72 Opening and closing
.................................. 73
Ke y .............................................................. .73
Doo rs............................................................ 76
Load compartment ....................................... 81
Side windo ws............................................... 86 Sliding sunroof ............................................. 89
Ro
ller sunblinds ............................................ 92
Anti-th eft protection .....................................93 Seats and
stowing ..................................... 96
No tes on the cor rect driver's seat posi‐
tion ............................................................... 96
Seats ............................................................ 97
St eering wheel ............................................ 104
Easy entry and exitfeature ........................ .106
Memory function ........................................ 107
St ow age areas ............................................ 108
Soc kets ....................................................... 121
Wi reless charging of the mobile phone
and connection with theex terior aerial ...... 12 3
Fitting/removing thefloor mats ................. 12 5 Light and sight
......................................... 127
Exterior lighting .......................................... 127
Interior lighting ........................................... 13 5
Wi ndsc reen wipers and windscreen
wa sher sy stem ............................................ 13 6
Mir rors ........................................................ 13 92
Contents

Climate control
........................................ 14 2
Overview of climate contro l systems ..........1 42
Operating the climate control sy stem ......... 14 3 Driving and pa
rking ................................. 15 2
Driving ........................................................ 15 2
DY NA MIC SELECT switch ............................1 64
Au tomatic transmission .............................. 16 6
Fu nction of the 4MATIC .............................. 171
Re fuelling .................................................... 171
Pa rking ...................................................... .177
Driving and driving sa fety sy stems .............1 84
Tr ailer hit ch................................................ 239
Bicycle rack function .................................. 24 5
Ve hicle towing instructions ........................ .247 Instrument display and on-board
compu
ter.................................................. 248
No tes on the instrument display and on-
board computer .......................................... 24 8
Instrument display overview ...................... .249
Overview of buttons on thesteering
wheel ..........................................................2 50
Operating the on-board computer .............. 250 Overview of displa
yson the multifunc‐
tion display .................................................2 51
Head-up display .......................................... 252 MBUX multimedia sy
stem ...................... 254
Overview and operation .............................. 254
Sy stem settings .......................................... 262
Na vigation .................................................. 266
Te lephone .................................................. .273
Mercedes me and apps ...............................2 76
Mercedes-Benz emer gency call sy stem ...... 285
Ra dio, media & TV...................................... 289
Sound settings ........................................... 296 Main
tenance and care ............................. 297
ASS YST PLUS service inter val display ........ 297
Engine compartment .................................. 298
Cleaning and care ...................................... .305 Breakdown assi
stance ............................. 313
Emergency .................................................. 313
Flat tyre ...................................................... 315
Battery (vehicle) .......................................... 321 To
w- starting or towing away ....................... 326
Electrical fuses ........................................... 331 Wheels and tyres
..................................... 335
No tes on noise or unusual handling char‐
acteristics .................................................. .335
No tes on regular lyinspecting wheels and
tyres .......................................................... .335
No tes on snow chains ................................ 335
Ty re pressure .............................................. 336
Wheel change ............................................ .340
Emergency spare wheel .............................. 350 Te
ch nical data .......................................... 353
No tes on tech nical da ta.............................. 353
On-board electronics .................................. 353
Re gulatory radio identification of small
components ...............................................3 55
Ve hicle identification plate, VIN and
engine number overview ............................ 355
Operating fluids .......................................... 357
Ve hicle data ................................................ 366
Tr ailer hit ch................................................. 367 Contents
3

1
Steering wheel gearshift paddles →
16 8
2 Combination swit ch →
12 9
3 Instrument display →
24 9
4 DIRECT SELECT le ver →
16 6
5 Media display →
254
6 Climate contro l systems →
14 3
7 PASSENGER AIR BAG indicator lamps →
49
8 Calls up MBUX multimedia sy stem applica‐
tions →
256
9 Hazard warning light sy stem →
12 9
A Glovecompa rtment →
111
B Stow age compartment →
111
C Controller forvo lume and switching sound
on/off →
254
D Swit ches the MBUX multimedia sy stem
on/off →
254
E 360° camera →
224
F ESP®
→
186 G
Touchpad →
256
H ECO start/ stop function →
161
I Manual gearshifting →
16 8
J Sets theve hicle le vel →
219
K DYNA MIC SELECT switch →
16 5
L Start/ stop button →
15 3
M Control panel forth e MBUX multimedia sys‐
tem →
250
N Adjusts thesteering wheel electrically →
105
Switches thesteering wheel heater on/off →
105
O Control panel:
On-board co mputer →
250
Cruise contro l orvariable limiter →
194
Ac tive Dis tance Assi stDISTRONIC →
19 9
P Diagno stics connection →
30
Q Opens the bonn et →
298 At
aglance – Cockpit 7

Mercedes-Benz GenuineParts
+ ENVIRONMENTAL
NOTEEnvironmental
dama gecaused bynot using recycled
re conditioned components Mercedes‑Benz
AGoffers recycled recondi‐
tioned components and pa rts with the same
qu ality as new parts. The same entitlement
from the implied warranty is valid as for new
parts. #
Recycled reconditioned components
and pa rts from Mercedes‑Benz AG.*
NO
TEImpairment of the operating ef fi‐
ciency of there stra int sy stems from
ins talling accessory parts or from repairs
or we lding Airbags and seat belt
tensioners, as well as
control units and sensors forth ere stra int
sy stems, may be ins talled in thefo llowing
areas of your vehicle:
R doors R
door pillars
R door sills
R seats
R cockpit
R instrument clus ter
R centre console
R late ra lro of frame #
Do not ins tall accessory parts such as
audio sy stems in these areas. #
Do not car ryout repairs or welding. #
Have accesso ries retrofitted at a quali‐
fi ed specialist workshop. Yo
u could jeopardise the operating saf ety of your
ve hicle if you use parts, tyres and wheels as well
as accessories releva nt tosaf ety which ha venot
been appr ovedby Mercedes-Benz. Saf ety-re le‐
va nt sy stems, e.g. the brake sy stem, may mal‐
function. Only use Mercedes-Benz GenuineParts
or parts of equal qualit y.Only use tyres, wheels
and accessories that ha vebeen specifically
appr ovedfo ryo ur vehicle model. Mercedes-Benz
tests original parts and con ver‐
sion parts and accessories that ha vebeen spe‐
cifically appr ovedfo ryo ur vehicle model forth eir
re liability, saf ety and suitabilit y.Despite ongoing
ma rket resear ch, Mercedes-Benz is unable to
assess other parts. Mercedes-Benz therefore
accepts no responsibility forth e use of such
parts in Mercedes-Benz vehicles, even if they
ha ve been of ficially appr oved or independently
appr ovedby ate sting centre.
Cer tain parts are only of ficially appr ovedfor
ins tallation or modification if they comply wi th
legal requirements. All Mercedes-Benz Genuine‐
Pa rts meet the appr oval requ irements. The use
of non-appr oved parts may in validate theve hi‐
cle's general operating pe rmit.
This is the case in thefo llowing situations:
R theve hicle type is dif fere nt from that for
which theve hicle's general operating pe rmit
wa s granted.
R other road users could be endangered.
R theex haust gas or noise le velge ts wo rse. General no
tes23

#
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. #
Remo vetrapped plants or other flam‐
mable material, in particular. #
Ifth ere is damage, consult a qualified
specialist workshop immediately. *
NO
TEDama getotheve hicle due todriv‐
ing toofast and due toimpacts tothe
ve hicle underbody or suspension compo‐
nents In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad
R theve hicle is driven toofast over an
obs tacle, e.g. a kerb, speed bump or pot‐
hole
R a heavy object strike sth e underbody or
suspension components In situations such as
these, damage tothe
body, underbody, suspension components,
wheels or tyres may not be visible. Compo‐
nents damaged in this wa y can unexpecte dly
fa il or, in the case of an accident, may no lon‐
ge r absorb there sulting forc e as intended.
If th e underbody panelling is damaged, flam‐
mable materials such as lea ves, grass or
twigs can collect between the underbody and
th e underbody panelling. These materials
may ignite if they come into contact wi thhot
parts of theex haust sy stem. #
Have theve hicle checked and repaired
immediately at a qualified specialist
wo rkshop.
or #
If driving saf ety is impaired while con‐
tinuing your journe y,pull over and stop
th eve hicle immediatel y,while paying
attention toroad and traf fic conditions,
and contact a qualified specialist work‐
shop. Ve
hicles with a 48 V on-board electrical sys‐
te m (EQ Boo sttech nology) &
DANG ER Risk of fata l injury bytouching
damaged high-voltage co mponents
Ve hicles with a 48 V on-board electrical sys‐
te m contain individual high-voltage compo‐
nents. These high-voltage components are
under high voltage.
If yo u modify co mponent parts of these high-
vo ltage components or touch damaged com‐
ponent parts, you may be electrocuted.
High voltage components may be damaged
in an accident, although the damage may not
be visible. #
Never per form modifications tocompo‐
nent pa rts of high-voltage components. #
Neverto uch damaged co mponent parts
of high-voltage components. #
Neverto uch co mponent parts of high-
vo ltage components af ter an accident. General no
tes25

ve
hicle in a compact form , e.g. thero uting of the
electric lines.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code. Data
storage Data processing in
theve hicle Electronic control units
Electronic control units are
fitted in your vehicle.
Control units process data which, forex ample,
th ey recei vefrom vehicle sensors, generate
th emselves or exch ange between themselves.
Some control units are requ ired forth e safe
operation of your vehicle, some assist you when
driving, such as driver assis tance sy stems, while
ot hers enable con venience or inf otainment func‐
tions.
The following pr ovides you with general informa‐
tion rega rding data processing in theve hicle.
Ad ditional information rega rding exact ly which
da ta inyour vehicle are collected, sa ved and
transmitte dto third parties, and for what pur‐
pose, can be found in the information directly re
lated tothe functional characteristics in ques‐
tion in their respective operating instructions.
This information is also available online and,
depending on theve hicle equipment, digitally.
Pe rsonal data
Every vehicle is identified bya unique vehicle
identification number. Depending on the coun‐
tr y, this vehicle identification number can be
used by,fo rex ample, go vernmental auth orities
to determ ine the identity of theow ner. The reare
ot her possibilities touse data collec ted from the
ve hicle toidentify theow ner or driver, su chas
th e licence plate number.
Therefore, data generated or processed bycon‐
trol units may be attributable toa person or,
under cer tain conditions, become att ributable to
a person. Depending on which vehicle data are
av ailable, it may be possible tomake inferences
about, forex ample, your driving behaviour, your
location, your route or your use pat tern s.
Legal requirements rega rding the disclosure
of data
If legally requ ired todo so, manufacturers are, in
individual cases, legally obliged toprov ide gov‐ ernmental entities, upon
request and tothe
ex tent requ ired, data stored bythe manufac‐
turer. Forex ample, this may be the case during
th e in vestigation of a criminal of fence.
Go vernmental entities are themselves, in individ‐
ual cases and within the applicable legal frame‐
wo rk, authorised toread out data from theve hi‐
cle. In the case of an accident, information that
can help with an in vestigation can, therefore, be
ta ke n from the airbag control unit, forex ample.
Operational data in theve hicle
This is data rega rding the operation of theve hi‐
cle, which ha vebeen processed bycontrol units.
This includes thefo llowing data, forex ample:
R vehicle status information such as the speed,
longitudinal acceleration, lateral accelera‐
tion, number of wheel revo lutions or thefa s‐
te ned seat belts displ ay
R ambient conditions, such as temp erature,
ra in sensor or dis tance sensor
General ly,th e use of these data is temp orar y;
th ey will not be stored be yond the period of
operation and will only be processed within the34
General no tes

ve
hicle itself. Control units of ten contain da ta
memories forve hicle keys,fo rex ample. Their
use permits thete mp orary or permanent docu‐
mentation of tech nical information about the
ve hicle's operating state, component loads,
main tenance requirements and tech nical events
or faults.
Depending on theve hicle equipment, thefo llow‐
ing data are stored:
R operating status of sy stem components,
such as fill le vels, tyre pressure or battery
st atus
R malfunctions or faults in impor tant sy stem
components, such as lights or brakes
R system reactions in special driving situations,
such as airbag deployment or the inter ven‐
tion of stability control sy stems
R information on events leading tovehicle
damage
In cer tain cases, it may be requiredtostore data
th at wo uld ha veotherwise been used only tem‐
porarily. This may be the case if theve hicle has
de tected a malfunction, forex ample. If
yo u use services, such as repair services and
maintenance work,st ored operational data as
we ll as theve hicle identification number can be
re ad out and used. They can be read out by
service network emplo yees, such as workshops
and manufacturers or third parties, such as
breakdown services. The same is true in the
case of warranty claims and quality assurance
measures.
In general, there adout is per form ed via the
legally prescribed port forth e diagnostics con‐
nection in theve hicle. The operational data that
are read out document tech nical states of the
ve hicle or of individual components and assist in
th e diagnosis of malfunctions, compliance with
wa rranty obligations and quality impr ovement.
To that end, these data, in particular information
about component loads, tech nical events, mal‐
functions and other faults may be transmit ted
along with theve hicle identification number to
th e manufacturer. Furthermore, the manufac‐
turer is subject toproduct liability. Forth is rea‐
son the manufacturer also uses operational data
from theve hicle, forex ample, forre calls. These da
ta can also be used toexamine the cus tom‐
er's warranty and guarantee claims.
Fa ult memories in theve hicle can be reset by a
service outlet or at your requ est as part of repair
or maintenance work.
Con venience and inf otainment functions
Yo u can store con venience settings and individ‐
ual settings in theve hicle and change or reset
th em at any time.
Depending on theve hicle equipment, this
includes thefo llowing settings, forex ample:
R seat and steering wheel positions
R suspension and climate control settings
R individual settings, such as interior lighting
Depending on the selected equipment, you can
import data into vehicle inf otainment functions
yo urself.
Depending on theve hicle equipment, this
includes thefo llowing data, forex ample:
R multimedia data, such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem General no
tes35

Ac
tivating/deactivating seat belt adjustment
via the multimedia sy stem Multimedia sy
stem:
4 © 5
Settings 5
Vehicle #
Activate or deacti vate Belt adjustment. Re
leasing seat belts #
Press there lease button in the seat belt
buckle and guide the seat belt back with the
seat belt tongue. Seat belt
warning function for the driver and
front passen gerThe
ü seat belt warning lamp in the instru‐
ment display is a reminder that all vehicle occu‐
pants must weartheir seat belts cor rectly.
In addition, a warning tone may sound.
As soon as the driver and front passenger fasten
th eir seat belts, the seat belt warning goes out. Fu
nction of there ar seat belt status display The
rear seat belt status display is on lyavailable
fo r cer tain countries. When
the ignition is switched on, there ar seat
belt status display informs youfo r a cer tain
amount of time which rear seat belt is not fas‐
te ned.
Yo u can immediately dismiss there ar seat belt
st atus display using the back button on the left-
hand side of thesteering wheel (/ page 250).
If a vehicle occupant unfas tens a seat belt in the
re ar while theve hicle is motion, there ar seat
belt status display appears again. In addition, a
warning tone may sound. In this
case, there ar seat belt status display cannot be
hidden using the back button on the left-hand
side of thesteering wheel. Airbags
Overview of airbags
1
Driver's knee airbag
2 Driver's airbag
3 Front passenger airbag
4 Window airbag
5 Side airbag 44
Occupant saf ety

Pr
otective capacity of the airbags Depending on
the accident situation, an airbag
may supplement the pr otection of fere dby a cor‐
re ctly fastened seat belt. &
WARNING Risk of injury or death dueto
an incor rect seat position
If yo u deviate from the cor rect seat position,
th e airbag cann otper form its intended pro‐
te ctive function.
Each vehicle occupant must make sure of the
fo llowing:
R Fasten seat belts cor rectl y.Pregnant
wo men must take particular care to
ensure that the lap belt ne ver lies across
th e abdomen.
R Adopt the cor rect seat position and keep
as faraw ay as possible from the airbags.
R Obser vethefo llowing information. #
Alw ays make sure that there are no
objects between the airbag and vehicle
occupant. To
avo idtherisks resulting from the deployment
of an airbag, each vehicle occupant must
obser vethefo llowing information in particular:
R Before starting your journe y,adjust your seat
co rrectly; the driver's seat and front
passenger seat should be mo ved as far back
as possible.
When doing so, alw ays obser vethe informa‐
tion on the cor rect driver's seat position
(/ page 96).
R Only hold thesteering wheel bythesteering
wheel rim. This allows the airbag tobe fully
deplo yed.
R Alw ays lean against the seat backrest when
th eve hicle is in motion. Do not lean forw ards
or against the door or side windo w.You may
ot herwise be in the deployment area of the
airbags.
R The occupants must alw ayske ep their feet
on thefloor. Do not put your feet on the
cockpit, forex ample. Your feet may other‐
wise be in the deployment area of the airbag.
R Ifch ildren are tra velling in theve hicle,
obser vethe additional no tes (/ page54). R
Alwa ys stow and secure objects cor rectl y.
Objects in theve hicle interior may pr event an
airbag from functioning cor rectl y.Each vehicle
occupant must alw ays make sure of thefo llow‐
ing in particular:
R There are no people, animals or objects
between theve hicle occupants and an air‐
bag.
R There are no objects between the seat, door
and door pillar (B-pillar).
R There are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks.
R There are no accessory parts, such as mobile
navigation devices, mobile phones or cup
holders, within the deployment area of an air‐
bag, e.g. on the cockpit, on the door, on the
side window or on the side trim.
In addition, no connecting cables, tensioning
st ra ps or retaining stra ps must be routed or
attached totheve hicle within the deploy‐
ment area of an airbag. Alw ays comply with
th e accessory manufacturer's ins tallation
instructions and, in particular, the no tes on
suitable places for ins tallation. 46
Occupant saf ety

If
yo u open theta ilgate from outside, it is auto‐
matically unloc ked. Problems with KEYLESS-GO, troubleshooting
Yo
u can no lon ger lo ckor unlock theve hicle
using KEYLESS-GO
Po ssible causes:
R The function of theke y has been deactiva ted.
R The key bat tery iswe ak or dischar ged. #
Activate the function of theke y ( / page 74). #
Check the battery using the indicator lamp
(/ page 73). #
Replace theke y bat tery, if necessary
(/ page 75). #
Use there placement key. #
Use the emer gency keyto lock or unlock
(/ page 80). #
Have theve hicle and keych ecked at a quali‐
fi ed specialist workshop. There is inter
fere nce from a po werful radio
signal source
Po ssible causes if the function of KEYLESS-GO is
impaired:
R high voltage po wer lines
R mobile phones
R electronic devices (no tebooks, tablets)
R shielding due tome tal objects or induction
loops for electrical gatesystems or auto‐
matic bar riers #
Make sure that there is suf ficient dist ance
between theke y and the po tential sou rce of
inter fere nce. Ac
tivating/deactivating the automatic lo ck‐
ing feature The
vehicle is loc ked automatically when the
ignition is switched on and the wheels are turn‐
ing fast erthan walking pace. #
Toactivate: press and hold button 2for
appr oximately five seconds until an acoustic
signal sounds. #
Todeactivate: press and hold button 1for
appr oximately five seconds until an acoustic
signal sounds. Opening and closing
79