phone MERCEDES-BENZ GLE 2017 Owner's Manual

Multimedia system: X
Select Vehicle { System Set‐
tings { Activate Bluetooth .X
Activate Bluetooth ®
s .
Mobile phone: X
Activate Bluetooth ®
and, if necessary, Blue-
tooth ®
visibility for other devices (see the
manufacturer's operating instructions).
The Bluetooth ®
device names for all of one man-
ufacturer's products might be identical. To
make it possible to clearly identify your mobile
phone, change the device name (see the man-
ufacturer's operating instructions).
If the mobile phone supports the PBAP ( P hone
B ook A ccess P rofile) and MAP ( M essage
A ccess P rofile) Bluetooth ®
profiles, the follow-
ing information will be transmitted after you
connect: R
Phone book R
Call lists R
Text messages and e-mail
i Further information on suitable mobile
phones can be found at: http://
www.mercedes-benz.com/connect
i In the USA, you can get in touch with the
Mercedes-Benz Customer Assistance Center
on 1-800-FOR-MERCedes (1-800-367-6372).
In Canada, you can get in touch with the Cus-
tomer Relations Center on 1-800-387-0100.
Searching for and authorizing (connect-
ing) a mobile phone Before using your mobile phone with the multi-
media system for the first time, you will need to
search for the phone and then authorize (con-
nect) it. Depending on the mobile phone, author-
ization either takes place by means of Secure
Simple Pairing or by entering a passkey. The
multimedia system automatically makes the
procedure that is relevant for your mobile phone
available. The mobile phone is always connec-
ted automatically after authorization. Further
information on using a mobile phone with the
multimedia system (see the Digital Operator's
Manual).
If the multimedia system does not detect your
mobile phone, this may be due to particular
security settings on your mobile phone (see the
manufacturer's operating instructions). Only one mobile phone can be connected to the
multimedia system at any one time.
Searching for a mobile phone
Multimedia system: X
Select Tel/

tem and for the PBAP and MAP Bluetooth ®
profiles. The prompt to confirm may take up
to two minutes to be displayed (see the man-
ufacturer's operating instructions).
Switching between mobile phones If you have authorized more than one mobile
phone, you can switch between the individual
phones.
Multimedia system: X
Select Connect Device .X
Select a mobile phone from the device list.
Media mode
General notes If you wish to play external media sources, the
default display must already be turned on. Fur-
ther information on media mode (see the Digital
Operator's Manual).
The following external media sources can be
used: R
Apple ®
devices (e.g. iPhone ®
)R
USB devices (e.g. USB stick, MP3 player)
( Y
page 286)R
CD R
DVD (COMAND) R
SD cards R
via devices connected by Bluetooth ®
i Information on single CD/DVD drive or DVD
changer (see the Digital Operator's Manual).
Using the device list Multimedia system: X
Select Media { Devices .
The available media sources will be shown.
The ; dot indicates the current setting.X
Select the media source.
Playable files are played. Inserting/removing an SD card Important safety notes
G WARNING
SD cards are small parts. They can be swal-
lowed and cause choking. This poses an
increased risk of injury or even fatal injury.
Keep the SD card out of the reach of children.
If a SD card is swallowed, seek medical atten-
tion immediately.
! If you are no longer using the SD card, you
should remove it and store it outside the vehi-
cle. High temperatures can damage the card.
Inserting an SD card The SD card slot is on the control panel. X
Insert the SD card into the SD card slot until
the SD card engages. The side with the con-
tacts must face downwards.
Removing an SD card X
Press the SD card.
The SD card is ejected. X
Remove the SD card.
Connecting USB devices
There are two USB ports in the stowage space
under the armrest. X
Connect the USB device to the USB port. X
Select the media source ( Y
page 286).286
Operating system
Multimedia system

Stowage areas
Loading guidelines
G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
G WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The gross vehicle weight (GVW) is the vehicle
weight including fuel, vehicle tool kit, spare
wheel, installed accessories, vehicle occupants
and luggage/cargo.
Do not exceed the load limit or permitted gross
vehicle weight rating (GVWR) for your vehicle.
The gross load limit and the GVWR are specified
on the vehicle identification plate on the B-pillar
of the driver's door ( Y
page 351).
The load must also be distributed so that the
weight on each axle never exceeds the gross
axle weight rating (GAWR) for the front and rear
axles. The specifications for GVWR and GAWR are on the vehicle identification plate on the B-
pillar of the driver's door ( Y
page 351).
Observe the notes on loading the vehicle
( Y
page 351).
The handling characteristics of a laden vehicle
are dependent on the distribution of the load
within the vehicle. For this reason, you should
observe the following notes when transporting a
load: R
Never exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants). R
The cargo compartment is the preferred place
to carry objects. R
Position heavy loads as far forwards as pos-
sible and as low down in the cargo compart-
ment as possible. R
The load must not protrude above the upper
edge of the seat backrests. R
Always place the load against the rear or front
seat backrests. Make sure that the seat
backrests are securely locked into place. R
Always place the load behind unoccupied
seats if possible. R
Use the cargo tie-down rings and the parcel
nets to transport loads and luggage. R
Use cargo tie-down rings and fastening mate-
rials appropriate for the weight and size of the
load. R
Hook in the cargo net when loading. R
Secure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges for
protection.
Stowage spaces
Important safety notes
G WARNING
If you transport objects in the vehicle interior
and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of
an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction.288
Stowage areas
Stowage and features

Vehicles with touchpad and COMAND X
To open: press button C at the front.
Armrest D folds out.
Depending on the vehicle equipment, a multi-
media connector unit with 2 USB ports (Media
Interface), e.g. for use with an iPod ®
, iPhone ®
or
MP3 player is installed in the stowage compart-
ment.
i There is a removable stowage tray in the
storage compartment, in which objects such
as an iPod ®
can be stored.
Eyeglasses compartment
X
To open: press marking C .
The eyeglasses compartment opens down. X
To close: press marking C again and the
eyeglasses compartment moves up and
engages.
Make sure that the eyeglasses compartment is
always closed while the vehicle is in motion.
Stowage compartment in the front cen-
ter console X
To open: slide cover C forwards.
Stowage compartment D appears.X
To close: pull cover C back as far as it will go.
Stowage compartment in the rear cen-
ter console X
To open: briefly press the stowage compart-
ment marking.
The stowage compartment opens.
i Depending on the vehicle's equipment,
there may be open stowage spaces above and
below the stowage compartment.
Stowage net
G WARNING
Vehicles with the Occupant Classification
System (OCS):
If the gross weight of the objects in the stow-
age net on the back of the front-passenger
seat is greater than 4.4 lb (2 kg), OCS cannot
correctly assess the occupant's weight cate-
gory. The front-passenger front air bag could
deploy without cause, or may fail to deploy in
the event of an accident. This poses an
increased risk of injury or even fatal injury.
Always observe the permissible gross weight
of 4.4 lb (2 kg). Stow and secure heavy
objects in the cargo compartment.
Stowage nets are located in the front-passenger
footwell and on the back of the driver's and the
front-passenger seat.
Observe the loading guidelines ( Y
page 288)
and the safety notes regarding stowage spaces
( Y
page 288).290
Stowage areas
Stowage and features

X
Secure the roof carrier to roof rails C . In
doing so, observe the manufacturer's instal-
lation instructions.
Features
Cup holder
Important safety notes
G WARNING
If you transport objects in the vehicle interior
and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of
an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction. R
Always stow objects in such a way that they
cannot be tossed about in these or similar
situations. R
Always make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets. R
Ensure that closable stowage spaces are
shut before beginning your journey. R
Always stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects in
the cargo compartment.
Observe the loading guidelines ( Y
page 288).
! Only use the cup holders for containers of
the right size and which have lids. The drinks
could otherwise spill.
! Do not expose drinks bottles in the cup
holder in the center console to continuous,
strong and direct sunlight. The passenger
compartment in the area of the center con-
sole can otherwise be damaged by the con-
centrated and reflected sunlight.
Do not keep the KEYLESS-GO key in the tem-
perature-controlled cup holder ( Y
page 298).
Otherwise, the KEYLESS-GO key will not be rec-
ognized. The stowage compartments in the doors provide
space for bottles with a capacity of up to
34 fl. oz. (1.0 l).
The bottles are not secured or prevented from
tipping over. Therefore, do not place any open
drink containers in the stowage compartments.
Cup holder in the front-compartment
center console
C
Cup holder D
Cover X
To open: slide cover D to its foremost posi-
tion. X
To close: pull cover D back as far as it will go.
You can remove the cup holder's rubber mat for
cleaning. Clean with clear, lukewarm water only.
Temperature-controlled cup holder in
the front-compartment center console
C
Cup holder
D
Residual heat indicator lamp

lished between the Customer Assistance Center
and the vehicle occupants. R
If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Center
attempts to get more information on the
emergency. R
If there is no response from the vehicle occu-
pants, an ambulance is immediately sent to
the vehicle.
If no voice connection can be established to the
Mercedes-Benz Customer Assistance Center,
the system has been unable to initiate an emer-
gency call.
This can occur, for example, if the relevant
mobile phone network is not available. The indi-
cator lamp in the SOS button flashes continu-
ously.
The Call Failed message appears in the mul-
tifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
X
To initiate an emergency call manually:
press cover C briefly to open.X
Press and hold the SOS button for at least one
second D .
The indicator lamp in SOS button D flashes
until the emergency call is concluded. X
Wait for a voice connection to the Mercedes-
Benz Customer Assistance Center. X
After the emergency call, close cover C .
If the mobile phone network is unavailable,
mbrace will not be able to make the emergency
call. If you leave the vehicle immediately after
pressing SOS button D , you do not know if
mbrace has successfully made the emergency
call. In this case, always summon assistance by
other means. Roadside Assistance button X
To call Roadside Assistance: press Road-
side Assistance button C .
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Roadside Assistance
button C flashes while the call is active. The
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y
page 308).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center.
You may be charged for services such as repair
work and/or towing. Features 305
Stowage and features Z

You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road-
side Assistance call, if: R
the indicator lamp for Roadside Assistance
call button R is flashing continuously.R
no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed message appears in the mul-
tifunction display. X
To end a call: press the v button on the
multifunction steering wheel.
or X
Press the corresponding multimedia system
button for ending a phone call.
MB Info call button
X
To call MB Info: press MB Info call button C .
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in MB Info call button C
flashes while the connection is being made.
The Connecting Call message appears in
the multifunction display. The audio output is
muted.
If a connection can be made, the Call Con‐
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example: R
current location of the vehicle R
vehicle identification number The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the mbrace
system under "Owners Online" at http://
www.mbusa.com.
The system has not been able to initiate an MB
Info call, if: R
the indicator lamp in MB Info call button

The mobile phone is no longer connected to the
multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in
a safe location.
Downloading destinations in COMAND Downloading destinations Downloading destinations gives you access to a
database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the
destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations
in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to
the address entered. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No the address can be stored in
the address book.
The destination download function is available
if: R
the vehicle is equipped with a navigation sys-
tem. R
the relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance
This service is part of the mbrace PLUS Package
and cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive
a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route
section. Search & Send General notes To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system.
Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a destination entry service. A
destination address which is found on Google
Maps ®
can be transferred via mbrace directly to
your vehicle's navigation system.
Specifying and sending the destination
address X
Go to the website http://maps.google.com
and enter a destination address into the entry
field. X
To send the destination address to the e-
mail address of your mbrace account:
click on the corresponding button on the web-
site.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address will
be sent to your vehicle. X
When the "Send" dialog window appears:
Enter the e-mail address you specified when
setting up your mbrace account into the cor-
responding field. X
Click "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the
website.
Calling up a transmitted destination
address X
Turn the SmartKey to position 2 in the ignition
lock ( Y
page 132).
The transmitted destination address is loaded
into the vehicle's navigation system.
A display message appears, asking whether
navigation should be started. X
Select Yes by turning 3 or sliding 1
the controller and confirm with 7 .
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No
the address can be stored in
the address book. Features 307
Stowage and features Z

If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles with
mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail-
able and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password. X
Return to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via: R
the Internet, under the "Owners Online" sec-
tion R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing
The vehicle remote-closing feature can be used
when you have forgotten to lock the vehicle and
you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center. The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minutes. After 30 days the vehicle
can no longer be locked remotely.
The vehicle remote closing feature is available if
the relevant mobile phone network is available
and a data connection is possible. X
Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you
switch on the ignition, the Doors Locked
Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via: R
the Internet, under the "Owners Online" sec-
tion R
the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service If your vehicle has been stolen: X
Notify the police.
The police will issue a numbered incident
report. X
This number will be forwarded to the
Mercedes-Benz Customer Assistance Center
together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an308
Features
Stowage and features

existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of assis-
tance is required. You are then, for example,
guided to the nearest Mercedes-Benz Service
Center or a recovery vehicle is called.
If vehicle data needs to be transferred during an
MB Info call or a Roadside Assistance call, this is
initiated by the Customer Assistance Center.
The Roadside Assistance Connected mes-
sage appears in the display. If the Vehicle Health
Check can be started, the Request for Vehi‐
cle Diagnostics Received Start vehi‐
cle diagnostics? message appears in the
display. X
Press the Yes button to confirm the message.X
When the Vehicle Diagnostics Please
Start Ignition message appears: turn the
SmartKey to position 2 in the ignition lock
( Y
page 132). X
If the Please follow the instructions
received by phone and move your vehi‐
cle to a safe position. message
appears: please follow the instructions
received by phone and move your vehicle to a
safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the Vehi‐
cle Diagnostics Active message.
If you select Cancel
, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
vehicle diagnostics data. (Voice con‐
nection may be interrupted during
data transfer) message appears. The vehicle
data can now be sent. X
Press the OK button to confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐
ring Data... message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone. Another function of the Vehicle Health Check is
the transfer of service data to the Customer
Assistance Center. If a service is due, the display
shows a message to this effect together with
information about any special offers at your
workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
( Y
page 30).
Information on Roadside Assistance
( Y
page 27).
Downloading routes Downloading routes allows you to transfer and
save predefined routes in the navigation sys-
tem.
A route can be prepared and sent by either a
customer service representative or under "Own-
ers Online" at http://www.mbusa.com.
Each route can include up to four way points.
Once a route has been received by the naviga-
tion system, you will see the Do you want to
start route guidance? Destination
Received destination has been saved
in "Previous destinations". message on
the multimedia system display.
The route is saved. X
To start route guidance: select Yes .
An overview of the route is shown in the dis-
play.
If you select No , the saved route can be called
up later in the navigation menu. X
Select Start .
Route guidance starts.
Downloaded and saved routes can be called up
again.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehicle,
a message will be sent to the Customer Assis-
tance Center. The Customer Assistance Center
then forwards this information to you.
You can select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated
call. Features 309
Stowage and features Z