light MERCEDES-BENZ GLE 2018 Owner's Guide

Problem
Possible causes/consequences and P Solutions
There is interference from a powerful source of radio waves. X
Unlock ( Y
page 84) or lock ( Y
page 84) the vehicle using the
mechanical key.
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of the
SmartKey. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function: X
Unlock ( Y
page 84) or lock ( Y
page 84) the vehicle using the
mechanical key. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary ( Y
page 342).
or X
Jump-start the vehicle ( Y
page 342).
or X
Consult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle. The vehicle is locked. X
Unlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 80) and replace it if necessary
( Y
page 80).
If this does not work: X
Start your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves. X
Start your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.82
SmartKey
Opening and closing

Aut oma tic locking featu reX
To deactivate: press and hold butto n C for
about fiv e seconds until a tone sounds.X
To activate: press and hold butto n D for
about fiv e seconds until a tone sounds.
If you press on e of th e two buttons and do no t
hear a tone , th e relevan t setting has already
been selected.
The vehicl e is locke d automatically when th e
ignition is switched on and th e wheels are turn-
ing .
You could therefor e be locke d out if:R
th e vehicl e is bein g pushed.R
th e vehicl e is bein g towed.R
th e vehicl e is on a roller dynamometer.
You can also switch th e automatic locking func-
tion on and off usin g th e on-board computer
( Y
page 239).
Power closing Powe r closin g pulls th e door s and tailgat e int o
their locks automatically eve n if they are no t
completely closed. X
To power close a door : push th e door int o
th e loc k up to th e first deten t position .
Powe r closin g will pull th e door fully closed.X
To power close th e tailgate: lightl y press
th e tailgat e downwards.
Powe r closin g will pull th e tailgat e fully
closed. Unlocking/locking the driver's door
using the mechanical key
i If you want to centrally loc k th e vehicl e usin g
th e mechanical key, begi n by pressing th e
locking butto n for th e interior locking mech-
anism while th e driver's door is open . The n
proceed to loc k th e driver's door usin g th e
mechanical key.
X
Inser t th e mechanical ke y int o th e loc k of th e
driver's door as far as it will go. X
To unlock: tur n th e mechanical ke y counter-
clockwise to position G .X
To lock: tur n th e mechanical ke y clockwise as
far as it will go to position G .
If you use th e mechanical ke y to unloc k and
open th e driver's door , th e anti-thef t alarm sys-
te m will be triggered . Switc h off th e alarm
( Y
page 75).
If you loc k th e vehicl e as described above, th e
fuel filler flap is no t locked. The anti-thef t alarm
system is no t armed.
Cargo compa rt ment
Import ant safety notes
G WARNIN G
Combustion engines emi t poisonous exhaust
gase s suc h as carbon monoxide. If th e tailgat e
is open when th e engin e is running, particu-
larly if th e vehicl e is moving , exhaust fumes
could ente r th e passenger compartment.
There is a ris k of poisoning .
Turn off th e engin e before opening th e tail-
gate. Never drive wit h th e tailgat e open .84
Cargo compartment
Opening and closing

G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 390).
You should preferably place luggage or loads in
the cargo compartment. Observe the loading
guidelines ( Y
page 295).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
Vehicles without the EASY-PACK tailgate:
the tailgate can be: R
opened and closed manually from outside R
unlocked from inside with the emergency
release
For vehicles with the EASY-PACK tailgate:
you can: R
close the tailgate manually from outside R
open the tailgate automatically from outside R
open and close the tailgate automatically
from inside R
unlock the tailgate from inside with the emer-
gency release R
limit the opening angle of the tailgate
Tailgate reversing feature
On vehicles with the tailgate remote closing fea-
ture, the tailgate is equipped with automatic
obstacle recognition with a reversing feature. If
a solid object blocks or restricts the tailgate
when automatically opening or closing, this pro-
cedure is stopped. If the tailgate is stopped dur-
ing the closing procedure, it will open again automatically. The automatic obstacle recogni-
tion with reversing feature is only an aid. It is not
a substitute for your attentiveness when open-
ing and closing the tailgate.
G WARNING
The reversing feature does not respond: R
to soft, light and thin objects, e.g. fingers R
over the last

G WARNING
If children operate the side windows they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
Side window reversing feature The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window during the closing
process, the side window opens again automat-
ically. However, the automatic reversing feature
is only an aid and does not relieve you of the
responsibility of paying attention when closing a
side window.
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
over the last 1/6 in(4 mm) of the closing
movement R
during resetting R
when closing the side window again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each
door for the corresponding side window.
The switches on the driver's door take prece-
dence. C
Front left D
Front right

Using KEYLESS-GO X
Touch recessed sensor surface C on the
door handle until the side windows and the
sliding sunroof or the panorama roof with
power tilt/sliding panel are fully closed.
i Make sure you only touch recessed sensor
surface C .X
Make sure that all the side windows and the
sliding sunroof or panorama roof with power
tilt/sliding panel are closed. X
Vehicles with a panorama roof with
power tilt/sliding panel: touch recessed
sensor surface C on the door handle again until the roller sunblinds of the panorama roof
with power tilt/sliding panel close. X
To interrupt convenience closing: release
recessed sensor surface C on the door han-
dle.
Resetting the side windows If a side window can no longer be closed fully,
you must reset it. X
Close all the doors. X
Turn the SmartKey to position G or H in the
ignition lock. X
Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed ( Y
page 89). X
Hold the switch for an additional second.
If the side window opens again slightly: X
Immediately pull the corresponding switch on
the door control panel until the side window is
completely closed ( Y
page 89).X
Hold the switch for an additional second. X
If the respective side window remains closed
after the button is released, then it has been
set correctly. If this is not the case, repeat the
steps above.
Problems with the side windows
G WARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, release
the switch or push the switch again to reopen the side window. Side windows 91
Opening and closing Z

Problem
Possible causes/consequences and P Solutions
A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects. X
Close the side window.
A side window cannot be
closed and you cannot
see the cause. If a side window is obstructed during closing and reopens again
slightly: X
Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again
slightly: X
Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed without the automatic reversing feature.
The side windows cannot
be opened or closed with
convenience opening. The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 80) and replace it if necessary
( Y
page 80).
If a side window will still not open or close due to a malfunction, consult a qualified specialist
workshop.
Sliding sunroof
Important safety notes Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/slid-
ing panel. In the following section, the term
"sliding sunroof" refers to both sliding sunroof
variants.
G WARNING
While opening and closing the sliding sunroof,
body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro-
cedures.
If somebody becomes trapped: R
release the switch immediately, or R
during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped. G WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Only open the sliding sunroof if it is free of
snow and ice. Otherwise, malfunctions may
occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could be
damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the slid-
ing sunroof is closed when you leave the vehi-
cle. The vehicle electronics can be damaged if
water enters the vehicle interior.
Resonance noises can occur in addition to the
usual airflow noises when the sliding sunroof is
open. They are caused by minor pressure fluc-
tuations in the vehicle interior. Change the posi-92
Sliding sunroof
Opening and closing

tion of the sliding sunroof or open a side win-
dow. The noise will be reduced or eliminated.
Sliding sunroof reversing feature Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/slid-
ing panel. In the following section, the term
"sliding sunroof" refers to both sliding sunroof
variants.
The sliding sunroof is equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts the sliding sunroof during the closing
process, the sliding sunroof opens again auto-
matically. However, the automatic reversing
feature is only an aid and does not relieve you of
the responsibility of paying attention when clos-
ing the sliding sunroof.
G WARNING
The reversing feature does not react: R
to soft, light and thin objects, e.g. small fin-
gers R
over the last 1/6 in (4 mm) of the closing
movement R
during resetting R
when closing the sliding sunroof again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped: R
release the switch immediately, or R
press the switch in any direction during the
automatic closing process
The closing process is stopped. Operating the sliding sunroof
Opening and closing
C
To raise D
To open

! If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact a
qualified specialist workshop.
Problem
Possible causes/consequences and P Solutions
The sliding sunroof can-
not be closed and you
cannot see the cause. If the sliding sunroof is obstructed during closing and reopens again
slightly: X
Immediately after the sliding sunroof blocks, pull the V switch in
the overhead control panel down to the point of resistance and hold
it until the sliding sunroof is closed.
The sliding sunroof is closed with increased force.
If the sliding sunroof is obstructed again during closing and then
reopens slightly: X
Immediately after the sliding sunroof blocks, pull the V switch in
the overhead control panel down to the point of resistance and hold
it until the sliding sunroof is closed.
The sliding sunroof is closed without the automatic reversing fea-
ture.96
Sliding sunroof
Opening and closing

Problems with the seat heating or seat ventilation Problem
Possible causes/consequences and P Solutions
The seat heating or seat
ventilation has switched
off prematurely or can-
not be switched on. The on-board voltage is too low because too many electrical consum-
ers are switched on. X
Switch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating or seat
ventilation will switch back on automatically.
Steering wheel
Important safety notes
G WARNING
You could lose control of your vehicle if you do
the following while driving: R
adjust the driver's seat, head restraint,
steering wheel or mirrors R
fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt
before starting the engine.
G WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock.
Adjusting the steering wheel man-
ually
G WARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
C
Release lever D
Adjusts the steering wheel height

G WARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
X
Turn the SmartKey to position G or H in the
ignition lock ( Y
page 135).X
Exterior mirror on the driver's side: press but-
ton C .
Exterior mirror on the front-passenger side:
press button D .
The indicator lamp in the corresponding but-
ton lights up in red.
The indicator lamp goes out again after some
time. You can adjust the selected exterior
mirror using button