key MERCEDES-BENZ GLE 2019 User Guide

Introduction
The printed Operator's Manual provides infor-
mation about the safe operation of your vehicle.
The Digital Operator's Manual provides compre- hensive and specifically adapted information on
your vehicle's equipment and multimedia sys-
tem. You can call up the Digital Operator's Man-
ual via the multimedia system.
i You will not incur any costs when calling up
the Digital Operator's Manual. The Digital
Operator's Manual works without connecting to the Internet.
There are three ways to access the topics of the Digital Operator's Manual:
R Visual search
The visual search allows you to explore your
vehicle "virtually". Starting from either the
vehicle exterior view or interior view, you can
access many of the different topics covered
by the Digital Operator's Manual. To access
the vehicle interior section, select the "Vehi-
cle interior" view.
R Keyword search
The keyword search allows you to search for a
keyword by entering characters. Further
information can be found in the Digital Oper-
ator's Manual in the "Audio 20" or "COMAND"
section under the "Character entry (teleph-
ony)" keyword.
R Contents
You can select individual sections in the con-
tents.
i The Digital Operator's Manual is deactiva-
ted for safety reasons while driving. Operation
Calling up the Digital Operator's Man-
ual
X Press the 00D4button on the center console.
The overview relating to the vehicle appears.
X Select the "Operator's Manual" menu item by
turning 3or pressing 7the controller.
X Confirm 7the message about the warning
and safety notes.
The menu for the Digital Operator's Manual
appears. Operating the Digital Operator's Man-
ual
General notes Please observe the information about the oper-
ation of the controller (Y page 288).
Content pages The content pages can be accessed by means of
a visual search, a keyword search or using the
contents. X
To scroll forward/back: turn3 the con-
troller.
X To display in full-screen or animation: slide
8 the controller to the left 0043.
X To select information text or save book-
marks: slide9 the controller to the
right 0044.
X To select a link: slide6the controller
down 0087.
X To exit a content page: select the0038
symbol 0085.
X To call up the menu of the Digital Opera-
tor's Manual:
select00DAsymbol 0083. 26
Digital Operator's Manual

Panic alarm
X
To activate: press0033button 0043for
approximately one second.
A visual and audible alarm is triggered if the
alarm system is armed.
X To deactivate: press0033button 0043again.
or X Insert the SmartKey into the ignition lock.
or, on vehicles with KEYLESS‑GO:
X Press the Start/Stop button.
The SmartKey must be in the vehicle. Occupant safety
Introduction to the restraint system
The restraint system can reduce the risk of vehi- cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident.
The restraint system can also reduce the forces to which vehicle occupants are subjected during
an accident.
The restraint system comprises:
R Seat belt system
R Air bags
R Child restraint system
R Child seat securing systems
The components of the restraint system work in conjunction with each other. They can only
deploy their protective function if, at all times, all
vehicle occupants:
R have fastened their seat belts correctly
(Y page 47)
R have the seat and head restraint adjusted
properly (Y page 97) As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the correct
driver's seat position (Y page 97).
You also have to make sure that an air bag can
inflate properly if deployed (Y page 49).
An air bag supplements a correctly worn seat
belt. As an additional safety device, the air bag
increases the level of protection for vehicle
occupants in the event of an accident. For exam- ple, if, in the event of an accident, the protectionoffered by the seat belt is sufficient, the air bags
are not deployed. When an accident occurs, only
the air bags that increase protection in that par- ticular accident situation are deployed. How-
ever, seat belts and air bags generally do not
protect against objects penetrating the vehicle
from the outside.
Information on restraint system operation can
be found under "Triggering of the Emergency
Tensioning Devices and air bags" (Y page 56).
See "Children in the vehicle" for information on
children traveling with you in the vehicle as well
as on child restraint systems (Y page 59). Important safety notes
G
WARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify components of the
restraint system to accommodate a person with
disabilities, contact an authorized Mercedes-
Benz Center for details. USA only: for further
information contact our Customer Assistance
Center at 1-800 FOR-MERCEDES
(1‑800‑367‑6372).
Mercedes-Benz recommends that you only use
driving aids which have been approved specifi-
cally for your vehicle by Mercedes-Benz. 44
Occupant safetySafety

If a child younger than twelve years old and
under 5 ft (1.50 m)in height is traveling in the
vehicle:
R always secure the child in a child restraint
system suitable for this Mercedes-Benz vehi-
cle. The child restraint system must be appro- priate to the age, weight and size of the child.
R always observe the instructions and safety
notes on "Children in the vehicle"
(Y page 59) in addition to the child restraint
system manufacturer's installation and oper-
ating instructions
R always observe the instructions and safety
notes on the "Occupant classification system
(OCS)". (Y page 51) G
WARNING
The seat belts may not perform their intended protective function if:
R they are damaged, modified, extremely
dirty, bleached or dyed
R the seat belt buckle is damaged or
extremely dirty
R the Emergency Tensioning Devices, belt
anchorages or inertia reels have been modi-
fied.
Seat belts may be damaged in an accident,
although the damage may not be visible, e.g.
due to splinters of glass. Modified or damaged
seat belts may tear or fail, e.g. in an accident. Modified Emergency Tensioning Devices
could accidentally trigger or fail to deploy
when necessary. This poses an increased risk
of injury or even fatal injury.
Never modify the seat belts, Emergency Ten-
sioning Devices, belt anchorages and inertia
reels. Make sure that the seat belts are
undamaged, not worn out and clean. Follow-
ing an accident, have the seat belts checked
immediately at a qualified specialist work-
shop.
Only use seat belts that have been approved for
your vehicle by Mercedes-Benz. Proper use of the seat belts Observe the safety notes on the seat belt
(Y
page 46).
All vehicle occupants must be wearing the seat
belt correctly before beginning the journey. Also
make sure that all vehicle occupants are always wearing the seat belt correctly while the vehicle is in motion.
When fastening the seat belt, always make sure
that:
R the seat belt buckle tongue is inserted only
into the belt buckle belonging to that seat
R the seat belt is pulled tight across your body
Avoid wearing bulky clothing, e.g. a winter
coat.
R the seat belt is not twisted
Only then can the forces which occur be dis-
tributed over the area of the belt.
R the shoulder section of the belt is routed
across the center of your shoulder
The shoulder section of the seat belt should
not touch your neck or be routed under your
arm or behind your back. Where possible,
adjust the seat belt to the appropriate height.
R the lap belt is taut and passes across your lap
as low down as possible
The lap belt must always be routed across
your hip joints and not across your abdomen.
This applies particularly to pregnant women.
If necessary, push the lap belt down to your
hip joint and pull it tight using the shoulder
section of the belt.
R the seat belt is not routed across sharp, poin-
ted or fragile objects
If you have such items located on or in your
clothing, e.g. pens, keys or eyeglasses, store
these in a suitable place.
R only one person is using a seat belt
Infants and children must never travel sitting
on the lap of a vehicle occupant. In the event
of an accident, they could be crushed
between the vehicle occupant and seat belt.
R objects are never secured with a seat belt if
the seat belt is also being used by one of the
vehicle's occupants
Also ensure that there are never objects
between a person and the seat, e.g. cushions.
Seat belts are only intended to secure and
restrain vehicle occupants. Always observe the
"Loading guidelines" for securing objects, lug-
gage or loads (Y page 295). Occupant safety
47Safety Z

In the following situation, the side impact air bag
and the Emergency Tensioning Device are deac-
tivated:
R OCS has not categorized the person on the
front-passenger seat as an adult or a person
of corresponding stature and
R the seat belt buckle tongue of the seat belt is
not inserted into the front-passenger seat belt buckle
Requirements To be classified correctly, the front passenger
must sit:
R with the seat belt fastened correctly
R in an almost upright position with their back
against the seat backrest
R with their feet resting on the floor, if possible
If the front passenger does not observe these
conditions, OCS may produce a false classifica-
tion, e.g. because the front passenger:
R transfers their weight by supporting them-
selves on a vehicle armrest
R sits in such a way that their weight is raised
from the seat cushion
If it is absolutely necessary to install a child
restraint system on the front-passenger seat, be
sure to observe the correct positioning of the
child restraint system. Never place objects
under or behind the child restraint system, e.g. a
cushion. The entire base of the child restraint
system must always rest on the seat cushion of the front-passenger seat. The backrest of the
forward-facing child restraint system must lie as
flat as possible against the backrest of the front-
passenger seat.
The child restraint system must not touch the
roof or be subjected to a load by the head
restraint. Adjust the angle of the seat backrest
and the head restraint position accordingly.
Only then can OCS be guaranteed to function
correctly. Always observe the child restraint sys-
tem manufacturer's installation and operating
instructions. Occupant Classification System opera-
tion (OCS) 0043
PASSENGER AIR BAG ON indicator lamp
0044 PASSENGER AIR BAG OFF indicator lamp
The indicator lamps inform you whether the
front-passenger front air bag is deactivated or
enabled.
X Press the Start/Stop button once or twice, or
turn the SmartKey to position 0047or0048 in the
ignition lock.
The system carries out self-diagnostics.
The PASSENGER AIR BAG OFF and PASSENGER
AIR BAG ON indicator lamps must light up simul- taneously for approximately six seconds.
The indicator lamps display the status of the
front-passenger front air bag.
R PASSENGER AIR BAG ON lights up for 60 sec-
onds, subsequently both indicator lamps are
off (PASSENGER AIR BAG ON and OFF): the
front-passenger front air bag is able to deploy in the event of an accident.
R PASSENGER AIR BAG OFF lights up: the front-
passenger front air bag is deactivated. It will
then not be deployed in the event of an acci-
dent.
If the PASSENGER AIR BAG ON indicator lamp is
off, only the PASSENGER AIR BAG OFF indicator lamp shows the status of the front-passenger
front air bag. The PASSENGER AIR BAG OFF
indicator lamp may be lit continuously or be off.
If the status of the front-passenger front air bag
changes while the vehicle is in motion, an air bag display message appears in the instrument clus-
ter (Y page 254). When the front-passenger
seat is occupied, always pay attention to the
PASSENGER AIR BAG OFF indicator lamp. Be
aware of the status of the front-passenger front
air bag both before and during the journey. 52
Occupant safetySafety

a child restraint system on a rear seat. Children
are generally better protected there.
If a child younger than twelve years old and
under 5 ft (1.50 m) in height is traveling in the
vehicle:
R always secure the child in a child restraint
system suitable for Mercedes-Benz vehicles.
The child restraint system must be appropri-
ate to the age, weight and size of the child.
R be sure to observe the instructions and safety
notes in this section in addition to the child
restraint system manufacturer's installation
instructions.
R always observe the instructions and safety
notes on the "Occupant classification system (OCS)". (Y page 51) G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro- tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sitting properly. Particular attention must be paid to
children.
Observe the safety notes on the seat belt
(Y page 46) and the notes on correct use of seat
belts (Y page 47).
A booster seat may be necessary to achieve
proper seat belt positioning for children over
40 lbs (18 kg) until they reach a height where a
three-point seat belt can be properly fastened
without a booster seat. Special seatbelt retractor
G
WARNING
If the seat belt is released while driving, the
child restraint system will no longer be
secured properly. The special seat belt retrac- tor is disabled and the inertia real draws in a
portion of the seat belt. The seat belt cannot
be immediately refastened. There is an
increased risk of injury, possibly even fatal.
Stop the vehicle immediately, paying atten-
tion to road and traffic conditions. Reactivate
the special seat belt retractor and secure the
child restraint system properly.
All seat belts in the vehicle, except the driver's
seat belt, are equipped with a special seat belt
retractor. When activated, the special seat belt
retractor ensures that the seat belt cannot
slacken once the child seat is secured.
Installing a child restraint system:
X Make sure you observe the child restraint
system manufacturer's installation instruc-
tions.
X Pull the seat belt smoothly from the belt out-
let.
X Engage seat belt tongue in belt buckle. 60
Children in the vehicleSafety

Rearward-facing child restraint system
If circumstances require you to secure a child in
a rearward-facing child restraint system on the
front-passenger seat, always make sure that the front passenger front air bag is deactivated.
Only if the PASSENGER AIR BAG OFF indicator
lamp is lit continuously (Y page 45), is the front
passenger front air bag deactivated.
Always observe the child restraint system man- ufacturer's installation and operating instruc-
tions.
Forward-facing child restraint system If it is absolutely necessary to install a forward-
facing child restraint system on the front-
passenger seat, always move the front-
passenger seat as far back as possible. The
entire base of the child restraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the child
restraint system must lie as flat as possible
against the backrest of the front-passenger
seat. The child restraint system must not touch the roof or be subjected to a load by the head
restraint. Adjust the angle of the seat backrest
and the head restraint position accordingly.
Always make sure that the shoulder belt strap is
correctly routed from the vehicle belt outlet to
the shoulder belt guide on the child restraint
system. The shoulder belt strap must be routed
forward and down from the vehicle belt outlet. If
necessary, adjust the vehicle belt outlet and the front-passenger seat accordingly.
Always observe the child restraint system man-ufacturer's installation and operating instruc-
tions. Child-proof locks
Important safety notes G
WARNING
If children are traveling in the vehicle, they
could:
R open doors, thus endangering other people
or road users
R exit the vehicle and be caught by oncoming
traffic
R operate vehicle equipment and become
trapped
There is a risk of an accident and injury.
Always activate the child-proof locks and
override feature if children are traveling in the vehicle. When leaving the vehicle, always take
the key with you and lock the vehicle. Never
leave children unattended in the vehicle.
Override feature for:
R the rear doors (Y page 65)
R the rear side windows (Y page 65) G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. 64
Children in the vehicleSafety

Up to a speed of approximately 44 mph
(70 km/h) the Active Brake Assist with cross-
traffic function assists you with braking in haz-
ardous situations with:
R stationary obstacles in the path of the vehicle,
e.g. stopped or parked vehicles
R stationary pedestrians in the path of the vehi-
cle
R obstacles crossing your path that move in the
detection range of the sensors and are detec- ted
X Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
You can prevent the intervention of Active Brake Assist with cross-traffic function at any time by:
R depressing the accelerator pedal further
R activating kickdown
R releasing the brake pedal
The braking application of Active Brake Assist
with cross-traffic function is ended automati-
cally if:
R you maneuver to avoid the obstacle
R there is no longer a risk of collision
R there is no longer an obstacle detected in
front of your vehicle STEER CONTROL
General information STEER CONTROL helps you by transmitting a
noticeable steering force to the steering wheel
in the direction required for vehicle stabilization.
This steering assistance is provided in particular
if:
R both right wheels or both left wheels are on a
wet or slippery road surface when you brake
R the vehicle starts to skid
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 66). No steering assistance is provided from STEER
CONTROL, if:
R ESP ®
is deactivated
R ESP ®
is malfunctioning
R the steering is malfunctioning
If ESP ®
is malfunctioning, you will be assisted
further by the electrical power steering. Protection against theft
Immobilizer
X To activate with the SmartKey: remove the
SmartKey from the ignition lock.
X To activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
X To deactivate: switch on the ignition.
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been left inside the vehicle.
i The immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started (yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized Mercedes-Benz Center or call
1-800 FOR-MERCEDES (in the USA) or
1-800-387-0100 (in Canada). ATA (anti-theft alarm system) Protection against theft
75Safety Z

X
To arm: lock the vehicle with the SmartKey or
KEYLESS-GO.
Indicator lamp 0043flashes. The alarm system
is armed after approximately 15 seconds.
X To switch off using the SmartKey: unlock
the vehicle with the SmartKey.
or X Insert the SmartKey into the ignition lock.
X To switch off using KEYLESS-GO: unlock
the vehicle with KEYLESS-GO.
or X Press the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi-
cle.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the tailgate
R the hood
X To switch the alarm off with the Smart-
Key:
press the 0036or0037 button on the
SmartKey.
The alarm is stopped.
or X Insert the SmartKey into the ignition lock.
The alarm is stopped.
X To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is stopped.
or X Press the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi-
cle.
The alarm is stopped.
The alarm is not switched off, even if you close
the open door that triggered it, for example. i
If the alarm continues for more than
30 seconds, the mbrace emergency call sys-
tem automatically notifies the Customer
Assistance Center. This is done either by text
message or data connection. The emergency call system sends the message or data provi-ded that:
R you have subscribed to the mbrace service.
R the mbrace service has been activated
properly.
R the necessary mobile phone network is
available. 76
Protection against theftSafety

SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin- ity of powerful electrical installations.
Do not keep the SmartKey: R with electronic devices, e.g. a mobile phone
or another SmartKey.
R with metallic objects, e.g. coins or metal foil.
R inside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart- Key. Do not keep the KEYLESS-GO or KEYLESS-GO
Start function key in the temperature-controlled
cup holder. Otherwise, the KEYLESS-GO or KEY- LESS-GO Start function key will not be detected.
Vehicles with KEYLESS-GO start function: do
not keep the SmartKey in the cargo compart-
ment. Otherwise, the SmartKey may not be
detected, e.g. when starting the engine using
the Start/Stop button. SmartKey functions
0043
0037 To lock the vehicle
0044 0054 To open/close the tailgate
0087 0036 To unlock the vehicle
X To unlock centrally: press the0036button.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R the vehicle is locked again.
R anti-theft protection is reactivated.
X To lock centrally: press the0037button.
The SmartKey centrally locks and unlocks the
following components:
R the doors
R the tailgate
R the fuel filler flap
The turn signals flash once when unlocking and three times when locking.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated and deactivated using
the on-board computer (Y page 240).
You will receive visual and acoustic locking con-
firmation if all components were able to be
locked. SmartKey
77Opening and closing Z

If activated in the multimedia system, the loca-
tor lighting also lights up in the dark (see the
Digital Operator's Manual).
X To open the tailgate automatically from
outside the vehicle:
press and hold the0054
button until the tailgate opens.
Vehicles with KEYLESS-GO: X To close the tailgate automatically from
outside the vehicle:
if the SmartKey is loca-
ted in the immediate vicinity of the vehicle,
press the 0054button on the SmartKey.
When the tailgate closes you can then release
the button. KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a KEY-
LESS-GO key in the vehicle (Y page 137).
Locking/unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the
SmartKey with you. You can combine the func-
tions of KEYLESS-GO with those of a conven-
tional SmartKey. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using the 0037 button on the SmartKey.
The driver's door and the door at which the han- dle is used, must both be closed. The SmartKey
must be outside the vehicle. When locking or
unlocking with KEYLESS-GO, the distance
between the SmartKey and the corresponding
door handle must not be greater than 3 ft (1 m).
KEYLESS-GO checks whether a valid SmartKey
is in the vehicle by periodically establishing a
radio connection between the vehicle and the
SmartKey. This happens:
R when starting the engine
R while driving
R when the external door handles are touched
R during convenience closing X
To unlock the vehicle: touch the inner sur-
face of the door handle.
X To lock the vehicle: touch sensor surface 0043
or 0044.
Make sure that you do not touch the inner
surface of the door handle.
X Convenience closing feature: touch
recessed sensor surface 0044for an extended
period.
Further information on the convenience closing
feature (Y page 90).
If you pull on the handle of the tailgate, only the cargo compartment of the vehicle is unlocked.
Deactivating and activating If you do not intend to use a SmartKey for an
extended period of time, you can deactivate the
KEYLESS-GO function of the SmartKey. The
SmartKey will then use very little power, thereby conserving battery power. For the purposes of
activation/deactivation, the vehicle must not be
nearby.
X To deactivate: press the0037button on the
SmartKey twice in rapid succession.
The battery check lamp of the SmartKey
flashes twice briefly and lights up once, KEY-
LESS-GO is deactivated (Y page 80).
X To activate: press any button on the Smart-
Key.
or X Insert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features are available again. 78
SmartKeyOpening and closing